Time capsule base station set up

to enable "back to my mac" which Apple ID is required - iTunes Apple account or physical computer?

Finally got sensible help desk person who answered my query and I did need a modem

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Extending network with Airport Express from Time Capsule Base Station

I have a working Time Capsule wireless base station that's setup and working successfully. I want to extend my network and connect to my stereo for playing via iTunes. I've spent hours trying to get the Airport Express to connect.
What's the correct basic approach? Time Capsule base and adding the AE to the network? Setting up WDS? If anyone has the proper settings for both the TC and the AE I would be very appreciative.

I still say this needs to be addressed by Apple on why there isn't 2 different forums for the old Express or the new Express.... Just like the Extreme Base Station. A lot of time is wasted on the forum on which Express a person has.....
1. Old Express with "g" ????
2. New Express with "n" ????
If you have the old Express, you need to set it up using WDS along with the TC.
If you have a new Express, then you can just check the TC settings for "allow this network to be extended" and set the Express to extend the network. This is much easier than setting up a WDS.
Good Luck
Joseph Kriz

Time capsule base station not working with Airport Express

Hi...
I have a network setup using the airport base station hat is part of my (older) time capsule. I also have an older Airport Express.
My network is working fine...and looks like the first image below. When I plug in the Airport Express and reset it...I get what you see on the second image. The thing is...the airport utility is supporting the base station just fine prior to looking for the airport. I presently have airport utility 6.3.2 and my airport base station has firmware 7.6.4.
Any help would be great....thanks!

Your express is a G wireless model and not compatible with the N wireless TC.
You can use it but only by using it with ethernet and setting it up as AP.. you also need to use 5.6 utility not v6.. apple removed support for G wireless devices from v6.
LOL..
I was 2min late.

HT1178 Airport utility cannot find Airport Time Capsule base station

I just purchased the new AirPort Time Capsule 2TB and after trying to set it up with my MAC I realized that the AirPort utility software was old and instead tried setting it up with my ipad that has iOS 6.1.3. However eventhow I remain connected in the internet, I cannot find any base station with the updated AirPort utility. Reseting Time Capsule and modem has not helped. Has anyone else had the same problem and how have you solved it?

Sorry, can you please clarify, and provide a bit more information?
You can "see" the Time Capsule using your iPad, but not using AirPort Utility on your Mac, correct?
If yes, what version of AirPort Utility do you have on your Mac? If you are not sure, open AirPort Utility, click the AirPort Utility menu in the upper left corner of the screen and click About AirPort Utility.
Post back with the version number that you see there.

My MacBook Pro is currently online via wifi, but the airport utility doesn't recognize the airport time capsule base station and has not backed up in 10 days

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

Time Capsule base stations does not appear in AirPort Utility

I can't see my Time Capsule in Airport Utility 6.3.2. on Mavericks. And I can't access the Data volume for Time Machine Backup. The Internet is working!
However I can see it the Time Capsule on my iPhone's Airport utility.
I have tried rebooting Time Capsule a few times, didin't help.

OK. That should be a third or fourth generation Extreme, plenty new enough. (The most recent OS X and iOS versions of AirPort Utility cannot configure the original Extremes, but they can handle my mid-2007 second generation Extreme.)
If two or three devices on the same network as the Extreme cannot "see" the configuration interface, I would guess that the problem lies in the Extreme itself.
Have you tried power cycling the Extreme?
Did you purchase AppleCare for your 2011 MBP? If so, and if you bought the Extreme less than two years earlier, the AppleCare should cover the Extreme also.

New Windows Laptop Won't Show Time Capsule Base Station

Hi
I have a Mac system at home including a Time Capsule, which we use as our home network. In the past my work laptop has worked just fine on this.
I was given a new laptop and this one does not "see" my network (or apparently any networks - none show up). My network admin suggested rebooting my wireless router - ie my Time Capsule (I guess? I'm not very computer savvy). He suggested just unplugging it, waiting a minute, and plugging it back in. I believe it's running Windows 7.
Reading on this forum it's hard to tell if this is safe or not, and I'm nervous because this is not only my wireless network but the backup of my computer. The "reboot" options that are discussed seem to say that it will reset things, not just restart the TC.
Can anyone help with what I should do in this situation?
Thanks, Eric

Load the airport utility onto the win7 computer.. hopefully it is win7.
I think you would know if it is win8 .. but please check.. it is near impossible for us to help without exact info..
Airport utility. http://support.apple.com/kb/dl1547
Google is your friend to find out how to find out..
http://www.pcworld.com/article/202702/Quickly_Determine_Which_Version_of_Windows _You_Have.html
If you have 8.1 then life may not be so easy.. lots of router do not work well including apple ones.
My network admin suggested rebooting my wireless router - ie my Time Capsule (I guess? I'm not very computer savvy). He suggested just unplugging it, waiting a minute, and plugging it back in.
I don't think that is going to help but it will do no harm.. you simply pull out the power cord.. count to 10 and plug the power cord in. Make sure the TC is not in the middle of a backup when you do it.. how do you do that.. place your hand on the TC.. you have to do that to pull out the power cord.. if it is vibrating slightly.. the hard disk is running.. and you should wait.
Or go to any Mac computer.. go to airport utility and use the restart.. It is greyed out unless you select the TC or AE you want to restart.

My airport time capsule did not set up successfully, and then status light flash amber

Hi, Guys
I am the first time user of the time capsule, please help how to proceed?
I have set up the first time and my airport time capsule does not set successfully, then I try to reset to factory setting. After this, although I use the ethenet cable to connect the router to the airport, the status light flash amber, always, even after the reset.
Also, I can see that airport time capsule base station from the wireless network when airport is plugged in. However, when I want to access to it.

Thanks for your guidance, but the product is really anoying. First, I am sure that the airpor utilities is 6.3.
and I also follow your instruction that to set the IPv6 as local link mode. But still get the same error as mentioned in my first post.
Therefore, I have tried to use the bridge mode but could not find it, and therefore still can not set it up successfully, even though I reset the factory again(press the reset button 5 secconds at least).

Time Capsule Base via ethernet to an Airport Extreme to extend Wireless

I have set up a new Time Capsule dual band (TCBStn) as a base station (connected to the internet). I want to connect a new Airport Extreme dual band in a family room far away from the base via Ethernet. This family room has an Apple TV to which I want to stream video. I am not able to connect the AE via the Airport Utility as the Airport Utility does nor recognize the AE.

My recommendation is to configure your two base station as a "roaming" network. This will allow wired/wireless clients to connect to either and still be able to "see" each other for sharing.
Please start by powering-down all of your network components as follows:
o Power-down the modem, Time Capsule (TC), AirPort Extreme Base Station (AEBS), Apple TV (ATV), and the iMac. Note: The power-down order is not critical.
o With all of these components powered down, disconnect both the TC & AEBSn from the network, and then, perform a "factory default" reset on both to get them back to their "out-of-the-box" configuration.
o After both have been reset, remove them from power, and then, reconnect them as follows: modem > \[WAN port] > TC > \[LAN port] > \[WAN port] AEBSn, where ">" represents an Ethernet connection.
o Power-on the modem; wait at least 10-15 minutes.
o Power-on the TC; wait at least 5-10 minutes.
o Power-on the AEBSn; wait at least 5-10 minutes.
o Power-on the iMac.
o For now, leave the ATV powered-off.
In this configuration, both routers will be transmitting their own wireless network, each having a Network Name of something like: Apple Network NNNNNN, where the Ns represent the last six digits of their respective AirPort IDs.
Now, from the iMac, use the AirPort Utility (in Manual Setup) to access the TC to make the following configuration changes:
o Time Capsule > Base Station > Time Capsule Name = TC
o Time Capsule > Wireless > Wireless Mode = Create a wireless network
o Time Capsule > Wireless > Wireless Network Name = <enter the desired Network Name>
o Time Capsule > Wireless > Radio Channel Selection = Automatic
o Internet > Internet Connection > Connect Sharing = Share a public IP address
o Leave all the other default settings (for now).
o Click on Update to write the new configuration to the TC.
While still in the AirPort Utility, select the AEBSn, and then, make the following changes:
o AirPort > Base Station > AirPort Extreme Name = AEBSn
o AirPort > Wireless > Wireless Mode = Create a wireless network
o AirPort > Wireless > Wireless Network Name = <use the same Network Name that you created for the TC>
o AirPort > Wireless > Radio Channel Selection = Automatic
o Internet > Internet Connection > Connect Sharing = Off (Bridge Mode)
o Leave all the other default settings (for now).
o Click on Update to write the new configuration to the AEBSn.
You should now have a basic roaming network. Verify that your iMac can access the Internet while connected to either base station by wire or wireless. Please post back your results.

Airport Base Station Set Up

Hi, I've been trying to get an Airport Base Station set up for a few weeks. There is currently a problem getting wireless connectivity. The computer recognizes the base station, but does not see the server. I'm not sure how to get a wireless connection from the current location of this base station. The base station is inside of a classroom with reinforced steel walls and a steel door. I believe that this is causing a major issue with getting wireless connection. Is there anything that I can do to try and get connection? I tried hooking up an antenna, but that did not work. The only thing that I can think of is to get a few base stations and just hook them up going up the stairs to this classroom. I'm really pressing for the school to get an Ethernet connection so that we would not have to worry about wireless for this part of the building. This is the only part of the building that is really bad for reception. If there is anything else that I can try to get connection please let me know.

If you could run a length of proper antenna cable to a QuickerTek unit,
a "powered external antenna" could at least get the signal past the steel
and concrete signal barriers. Ethernet into the classrooms and then go
wireless is even better; and depending on class size and expected other
features (such as wireless printing, etc) the options vary in what wi-fi
base you use.
The AEBS seems a bit more durable and has a few more features than
an Express base station; plus the larger unit supports more connections.
But, without a source for a signal, you may be facing headaches.
What about one of those devices that uses electrical outlets for a data
or internet connection? There may be alot of interference in the wiring
in a school or commercial building; but there may be a chance you can
get some kind of device for the ethernet data to flow over AC power wire.
A few, in an older article about data over phone lines, include
adapters from a few companies in this link:
http://www.tidbits.com/tb-issues/TidBITS-482.html
The "Farallon HomeLINE network" was promising in some
cases; if there is something that can send DSL over house
hold or AC wires, then decode it, you may get internet into
a building that has no ethernet and can't get wireless.
Someone probably knows of a newer technology or a way
to work around your isolation issues in a steel/concrete bldg.
PS: Isn't there any technology grants with the phone or ISP
companies in your area from such places as the Gates Found
ation or other networking grants for schools that could have
the phone or internet providers do that wiring upgrade?

Can't connect my express to my time machine base station?

can't connect my express to my time machine base station I am in a loop and frustrated

Ok, you have an older 802.11g AX. The steps to configure it for streaming are the same for both models. Let's go over it quickly just in case something was missed.
AirPort Express Base Station (AX) - iTunes Setup
Either connect to the AX's wireless network or connect directly, using an Ethernet cable, to the Ethernet port of the AX, and then using the AirPort Utility in "Manual Setup" mode, make the following changes:
AirPort Utility > Select the AX > Manual Setup > AirPort > Wireless
Wireless Mode: Join a wireless network
Network Name: <existing TC's wireless network>
Wireless Security: <select the encryption type of the existing wireless network>
Wireless Password: <enter the existing wireless network password>
Verify Password: <re-enter the existing wireless network password>
AirPort Utility > Select the AX > Manual Setup >Music
Enable AirTunes (checked)
iTunes Speaker Name: <enter desired speaker name>
iTunes Speaker Password: (optional)
Verify Password: (optional)
Click Update to write the new settings to the AX
Please post back your results.

Time Capsule & U-Verse - Set Up Questions

I've got AT&T U-Verse and want to use Time Capsule for my Macs, iPhones, and iPads (pretty much everything but my TV's - I'll let those continue to run through U-Verse).
I want to set up my Time Capsule so that I maximize speed for the aforementioned Apple devices. However, I do not know what to do when asked to set up my network by Airport Utility. Do I create a new wireless network? Do I replace my base station or wireless router? Do I join my current network?
I was thinking that I would have a network for my U-Verse devices and a network for my Apple devices. Can I do this? Is this my best option? Will I get the most out of Time Capsule's abilities?
Thank you for your help.

Having posted your question.. several other posts come up on the right side.. the top one pretty much answers your question rather than me doing it again.
https://discussions.apple.com/message/9957659#9957659
Using search is a good plan before posting.
In my opinion just set the TC to bridge, plug it via ethernet into the existing router. That is the best for all the devices.. and creates one flat network. You can use either the TC or the existing router wireless if it has it.. it makes no difference. Just use the strongest signal in that area of the house. So you can set them up with the same wireless name and same security but use a different channel.. this means using manual setup for wireless.

Just bought new time capsule- need help setting up WiFi network with another router

Here ismy situation.
I had a wireless network setup up at home using a Belkin wifi router.
I have 2 macBooks (1 pro, 1 air) and 2 iphones that connect wirelessly and a desktop PC that is hard wired to the ethernet port. In addition, I have a Verizon wireless network extender plugged in by ethernet. All of the hard-wired gear is in our 3rd floor attic office (and the wireless signal was strong throughout the house).
The Belkin wifi router was plugged into a wall ethernet jack that is in turn wired into a Linksys router in the basement (along with multiple other ethernet ports througout the house) and is hardwired to the Cable modem next to it. All of the hard-wired ethernet stuff (including the router in the basement) was there when we bought the house, and I have no clue in the tangle of wires how to sort them out (but don't really think I need to)
I just purchased a TimeCapsule to do wireless backups of my 2 macbooks, and tried to set it up alongside the existing wireless modem.
Needless to say, this did not work well. I called AppleCare, and was told that the TimeCapsule needs to be the "1st" wireless adapter, so I went into the basement, and connected the time capsule directly to the cable modem, and then out to the basement router. The Belkin router still needs to be in the attic to supply the PC and the Verizon adapter (so it is near a window for GPS signal).
If I try to name the WiFi network the same SSID on both the TC and the belkin router (to have dual signal strenth coverage) the whole thing gets messed up and the TC cannot be "found" by the aiprort Utility software.
What I have done now is that I have 2 side-by-side wireless networks with 2 unique names (actually 3, because I enabled the 5Ghz signal on the TC), but our wireless devices do not "switch" automatically from one SSID to another stronger signal SSID as we move through the house
Here's the question: How do I name them the same so that the devices will switch effortlessly to the stongest signal? I understand it involves switching the "channels" but don't know how to do it right now. Currently, everything works, so I don't want to mess it up tinkering. Another caveat- there are several other wireless networks from neighbors houses that I can "see". I jsut downloaded a program called iStumbler that shows the channels, but not sure what to do with that info.
Any advice would be appreciated.

Here's the question: How do I name them the same so that the devices will switch effortlessly to the stongest signal? I understand it involves switching the "channels" but don't know how to do it right now. Currently, everything works, so I don't want to mess it up tinkering. Another caveat- there are several other wireless networks from neighbors houses that I can "see". I jsut downloaded a program called iStumbler that shows the channels, but not sure what to do with that info.
Any advice would be appreciated.
OK.. sounds like a mess.. or at least messy and the previous people should have left a log book with all the IP address info in it.. you have far too many routers.. but from here it is impossible to tell how they are configured. Most are probably just setup as AP.
Naming rule for wireless.. Same SSID same security different channel.
SSID ie wireless name to work on the PC side should have no spaces and no special characters. TC name should also follow that rule. So the devices need to all set with fixed channels.
Don't worry too much about iStumbler and what is outside your house.. there isn't enough channels at 2.4ghz anyway. And you are going to need to use them all. There are only three non-overlapping channels. 1, 6, 11 so set each device to one of those channels. The TC should be as close as you can to where you normally use the MacBooks.. and turn on the 5ghz. You will have to leave it to automatic name so the Macbook can also roam across from 2.4 to 5ghz. But if you care to use a different name and force it onto 5ghz the speed is much better as long as you are in the same room.
Roaming is great in theory.. often in practice it just doesn't work.. you need to step in and turn off wireless and then turn it back on.. you can quickly see which router it is connecting to by hold down the option key when you click the airport fan in the top menu area.. and look at bssid.. you will have to figure out which number MAC address relates to which router.
Also do not be surprised if Lion gives you issues. It seems to often drop out and lose connection to the TC as a backup device even if internet is still working.

Time Capsule-unable to set up

Currently have iMac G5 (1.8GHz PowerPC G5 OS 10.5.8) with Airport Extreme Base Station Model A1143 and PowerBook Pro 15" (2.53 GHz Intel Core Duo OS 10.5.8)
and PowerBook Pro 13" (2.66 GHz Intel Core Duo OS 10.6.3). Purchased Time Capsule 1TB 802.11n WiFi HD Model A1355 with goal of using TC as wireless (replacing AEBS) and for Time Machine backups for these 3 machines. Verizon FiOS internet connection via Ultraline Series 3 Model 9100 EM. Plugged ethernet cable from Verizon FiOS modem into WAN port on TC (just like we do for our AEBS). Started configuration process, but would not complete. Diagnostics indicated nothing was plugged into WAN port. When I moved ethernet cable back to AEBS, airport connected immediately and was able to connect to internet again. Tried hard reset. G5 was unable to find TC at all. Green light does NOT light up on WAN port - figured was defective hardware. Returned to Apple Store and they gave me new TC. Same problem with new TC. Cannot believe I have 2nd defective TC. Have tried leaving AEBS as wireless and running ethernet cable from LAN port on AEBS to WAN port on TC but Airport Utility (5.5.1 - installed from disc that came with TC) unable to find TC. Tried running ethernet cable from LAN port on Verizon box to WAN port on TC. No matter what I plug in to any of the ethernet ports on TC - none of the green lights on the ports light up and G5 unable to find TC. I am not proficient with computers and networking and just do not know what else to do. Any suggestions??

fionalake wrote:
Plugged ethernet cable from Verizon FiOS modem into WAN port on TC (just like we do for our AEBS). Started configuration process, but would not complete. Diagnostics indicated nothing was plugged into WAN port. When I moved ethernet cable back to AEBS, airport connected immediately and was able to connect to internet again.
Welcome to Apple's discussion groups.
It's less likely that this applies to your case, but it's common for broadband modems to have to be powered down for several minutes in order to recognize a "new" device. I'd try that with the FIOS box.
Tried hard reset. G5 was unable to find TC at all. Green light does NOT light up on WAN port
Try the usual diagnostic steps: switch the Ethernet cable end-for-end, try a different Ethernet cable, try a different port on the FIOS router (if there are any). Is the status light on the TC turning on?
Airport Utility ... unable to find TC.
Try connecting your Mac to a LAN port on the TC with an Ethernet cable to see if that allows AirPort Utility to see it.

Restoring time capsule to original setting

My time capsule stopped making back ups [last one in June 2012]. Now I want to restore it to original settings, don't care to loose back ups, have hard drives as well, how do I do this?

Welcome to the Apple Support Communities
See "How do I reset my AirPort Base Station or Time Capsule?" > http://support.apple.com/kb/ht3728 Then, choose "Factory default reset" and follow the steps to reset the Time Capsule. You can do it on AirPort Utility or pressing the reset button of the Time Capsule

Time capsule base station set up

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