Time Capsule blocks WAN more and more often until ________.

I'm afraid my very expensive, one year old Time Capsule is becoming an expensive mistake.  According to Apple it's out of warranty.  According to me it doesn't work as a router anymore.  (My ten year old Linksys is back in action at this point.)
A couple weeks ago I noticed that internet traffic stopped for no reason.  At first I thought it was the cable modem, since it was eight years old, so I replaced it.  The internet traffic started stopping more frequently as time went on. After much troubleshooting and narrowing down the patterns all fingers pointed to the Time Capsule.  Firmware updates, hard factory resets, re-configurations, etc, were not helpful. In the end the unit can't even downgrade firmware because it can't download it.
I'm so disappointed in this product.

It does sound like the TC is dead.. I presume it is Gen4. They have a nasty fault.. and I think it might be the ethernet is gone. Let it cool down overnight..
On startup do a factory reset immediately.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
You do not need any connections to it.
And plug your computer in by ethernet. Then just track it for an hour or so.. keep a ping to the IP address 10.0.1.1 and see if it drops out or not.
If it runs plug it into the Linksys and see if you can do a firmware downgrade to 7.6.1. I don't believe yours will go back further than this, although early gen4 will actually go back to 7.5.2.
The alternative is to exercise warranty.. if it is more than 12 months old you need apple care on your computer. or AppleTV.. and the TC must be purchased within 2 years of the computer or Apple TV. So if you take it to Apple and they say no warranty because it is 3days over 12months.. ask if you buy a new Apple TV and buy apple care on it.. will they replace the TC.. if so, go ahead with the purchase. Do not open the Apple TV.. simply sell it again immediately on ebay .. you will get almost new price for them.. sealed in the box.
So effectively you slyly bought apple care on a TC and made Apple replace it.
You may like to sell the replacement unit on ebay as well.. as yes, they can be less than reliable.. luck of the draw I guess.. gen4 have been very reliable up until recently when this issue started to show up.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/gen4-a1409-issues

Similar Messages

  • Since installation of Mavericks, Time Capsule works very slowly, and the next backup of 236 GM will take nearly 30 days. What can I do to get backup more rapidly ?

    Since the installation of Mavericks, Time capsule works very slowly and will need 30 days or more to produce a complete backup of about 200 GB. What can I do to get a complete backup more rapidly ?

    What setup is the TC now.. ? what model and what firmware? Maverick seems to need 7.6.4 on the older TC.. and latest firmware on the AC version.
    Is it in router or bridge mode? Do not use wireless only.. join a wireless network.
    Is the computer connected by wireless or ethernet? I strongly recommend a test by ethernet.. with wireless in the computer turned off. If it is still very slow something is majorly wrong.. but I need the info I asked for to troubleshoot further.

  • Is it possible to set up Time Capsule on one network and then access its stored data (movies) using Back to My Mac from another network that also has Apple TV to play them?

    I recently purchased a Time Capsule to store data at my office.  I have an Apple TV at my home that I would like to start using to play my movies.  With the storage of the new Time Capsule, I am curious if I can somehow store my iTunes movies on the Time Capsule at my office and then use Back to My Mac to access the TC from my home and then play them via Apple TV.  Does this sound possible?  We have an iMac at the office that remains on 24/7 connected to the TC.

    ATV cannot play movies from the TC, even if it is on your home network.. ATV is a streamer.. it is not a media player.. and the TC is a dumb as a board hard disk in a router.. so it has nothing in it either.
    You cannot play movies from ATV without itunes, which streams to the ATV.
    If the iMac is running 24/7 then you should be able to connect to the iMac remotely and run from iTunes on that, which could then play movies stored on the TC.. with the following issues.. if you use wireless on the iMac forget it. The iMac has to be ethernet connected as it has to pick up the movie on the library and play it back to the TC to network to your home.
    The next issues is speed of slowest connection.
    Your download to your home maybe great.. what is the upload speed from your office like??
    If you pay for uploads and downloads you will pay for the movie 3x.. first to download it.. second to upload it.. office to net..  and third to download it again.. net to home..  Sorry but it is better to play the movie directly from online itunes store.
    If you plan to try and play non-itunes movies over the connection, it won't work.. ATV as stated is linked to itunes and cannot play movie files.
    Overall this sounds like you need to think it out a bit more.

  • My home network has an Airport Extreme w/Time Capsule as the base and then an Airport Express and a second Airport Extreme to reach different areas of the house.  Is there a way to use the second Airport Extreme for file storage on this network?

    My home network has an Airport Extreme w/Time Capsule as the base and then an Airport Express and a second Airport Extreme to reach different areas of the house.  Is there a way to use the second Airport Extreme for file storage on this network?  Network is administered through an iMac running OS X Yosemite 10.10.2.  Ideally, would like for the second Airport Extreme hard drive to appear on the list of devices in the Finder window.

    Ok.. gottcha
    The problem is network wise.. Yosemite is about equal to tin cans and string.. pathetic.
    Here is my usual set of instructions to get anything working on Yosemite.
    The best way to fix problems is a full factory reset of all the AE in the network.
    Factory reset universal
    Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg AEgen5 and AEwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use AE24ghz and AE5ghz with fixed channels as this also seems to help stop the nonsense.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the AE always takes the same IP address.. this is not a problem for AE which is router.. it is a problem for AE which is bridged.. you will need to set static IP in the main router by dhcp reservations or use static IP in the AE which is tricky.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
    5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    6. Now mount the disk of the second AE in finder... manually.
    Use Go, Connect to Server and type in the AE ip address.
    SMB://10.0.1.2
    Where you will replace that address with the actual address. The network resource should be discovered and then it will request the password.. type that in and make sure you tick to save it in your keychain.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    Do as much as you want of the above... not all of it is necessary.. only if you want it reliable.. or as reliable as Yosemite in its current incarnation can manage.
    The most important thing is point 6.. mount the disk using direct IP address and not names.. dns in Yosemite is fatally flawed.
    See http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • Can i sync two time capsule via WAN?

    I want to set up a new time capsul in my company, and i like to know if i can sync them with a time capsul which stands in my house?

    Sorry, but no. You cannot sync two or more Time Capsules regardless of if they are remote or on the same LAN. You could; however, operate them as completely separate Time Machine backup destinations.

  • HT3728 Optimisation of Time Capsule 1tb, Apple TV and bt broadband

    Please can you offer advice on the correct configuration for Apple Time Capsule (1tb), Apple TV and bt broadband hub that will provide the optimum performance of the wireless broadband and the hardware.
    Thank you in advance for your advice/response.

    The TC should plug into the BT hub by ethernet to WAN port..
    The TC will be in bridge mode.
    You will create a wireless network in the TC.. It is then up to you if you use the same SSID =Network name as the BT Hub or a different name.. the roaming network should work fine.. but sometimes it is easier to just turn off the wireless in the BT Hub and just use the TC.. a bit of trial and error here is the only way to find out.
    What do you hope to do with the TC other than wireless network?? It is really not able to store movies etc.. because the ATV is not a media player .. it is a streamer. You need something like a computer or ipad to stream to the ATV. (Unless you JB a Gen1 or Gen2 ATV).

  • How to Set Up Time Capsule With Airport Extreme and Airport Express

    Just got a new 1TB Time Capsule. I want it to be the main base station for my network. I already have a network set up with an older Airport Extreme base station and an Airport Express to extend it. I am thinking that rather than setting up the Time Capsule to "join" the old network, the best approach is to disconnect the Airport Extreme and Airport Express and reset them. Then set up the Time Capsule as a brand new network and bring the reset Aiport Extreme and Express onto the new network as if my original network never existed.
    Is that the right approach or am I complicating it? Can I just join the Time Capsule to the existing network and still make it the main base station for the network?

    evelK wrote:
    Just got a new 1TB Time Capsule. I want it to be the main base station for my network. I already have a network set up with an older Airport Extreme base station and an Airport Express to extend it. I am thinking that rather than setting up the Time Capsule to "join" the old network, the best approach is to disconnect the Airport Extreme and Airport Express and reset them. Then set up the Time Capsule as a brand new network and bring the reset Aiport Extreme and Express onto the new network as if my original network never existed.
    Is that the right approach or am I complicating it? Can I just join the Time Capsule to the existing network and still make it the main base station for the network?
    I'd first use AirPort Utility to "Save a Copy As" of your AirPort Extreme settings. Then disconnect it, connect the Time Capsule in its place, and use AirPort Utility's "Import" function to read those settings. (Both of those functions are under AirPort Utility's "File" menu.) You may have to adjust a few settings. Once you have the Time Capsule working as you want, you can reconfigure your AirPort Extreme unit as you wish.

  • My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    This can be caused by a number of issues.
    Was everything working and then suddenly stopped??
    Or is this a new clean setup and has never worked.
    Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
    Check the IP the MBP gets including dns and gateway..
    Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

  • I am planning on using my time capsule as a network and essentially an external hard drive - not just back up, is this ok?

    I am planning on using my time capsule as a network and essentially an external hard drive - not just back up, is this ok?

    Most users should use the Time Capsule for backups. This assumes that "original" copies of your data are on the computer and backups of this data are stored on the Time Capsule.
    If either the Time Capsule or the hard drive on your computer fails, there are at least copies of your important data on the other drive.
    If you are asking if you can place "original" files on the Time Capsule, do you have a plan to backup those files?
    If the Time Capsule drive has a problem....and your only copy of your important data is on the Time Capsule....you will lose everything.
    If you are asking if this is OK, the answer for most folks would be "no".
    Can you clarify if this is what you are asking?

  • How to use time capsule as hard drive and connect with existing net gear router

    I have a netgear D6300 router, which i use to connect to internet - which is excellent so far for my downloads and games etc for my PS4 and hence am keen to continue using it. I bought the Airport time capsule for wireless storage, and when i set it up, I was advised on setup to connect the TC to my router, and it did what it needed to do.
    Now, in order to connect to internet, i need to connect wifi to net gear router, but to access time capsule, i need to change wifi connection to my newly created wifi network with TC.
    I want to use TC as a backup storage for my mac (its a 3TB TC), but also, my laptop has only 500gb hard drive which is now half full from downloads, so i want to transfer all my downloads to my TC and use it as an external hard drive, and future downloads to TC - but when i connect to wifi of TC, i can copy my folder on my mac, but not paste it to TC in finder. (the only thing in TC is an image of tmg of my macbook from first backup.).
    How do i use TC as an external HD - there wasn't much difference in price of external wifi/wireless HD between non-TC and TC at 3gb, so i just thought i'd go for the airport TC option.
    And is it possible to keep connected to wifi internet via net gear router, AND wifi TC - the whole point i bought it (from US shipped to australia on eBay, therefore not able to send back) was to use TC as external large HD via wifi, but keep my net gear router going.
    Surely there is a way to not having to flick between wifi connections of TC and net gear internet.
    When i'm connected to TC, i can't access internet, only TC.
    And I don't really want to connect TC to my router via ethernet cable, as too many cables.
    This can't be a difficult situation to manage, but i'm not sure how to do it.
    Thanks

    And I don't really want to connect TC to my router via ethernet cable, as too many cables.
    Sorry but you have very little choice.
    The TC can join to a wireless network.. but it is flakey, poor, slow and highly NOT recommended way to do things.
    Nevertheless if you want to give it a try .. here is the method.
    How do I setup my time capsule with wireless internet?
    You SHOULD, plug the TC into the Netgear and run it in bridge mode.. you set the wireless to create a wireless network.. then when you connect to the TC it will be also connected to the internet and fast.
    (if you don't do that you may as well have used a USB drive plugged into the Netgear, as it would be just as good).
    TC is not actually designed for mixing Time Machine backups and files.. but if you are just storing downloads that is ok.. but I strongly recommend you use a DMG or sparsebundle to prevent the TM and the data from messing each other.
    See Pondini instructions here.
    Q http://pondini.org/TM/Time_Capsule.html

  • I like the idea of auto back-up for my new iMac, Ipad and PC Netbook, particularly if I can access all files and data stored on any device.  But I have a Conceptronic router.  Will Time Capsule work with this and how?

    I like the idea of auto back-up for my new iMac, Ipad and PC Netbook, particularly if I can access all files and data stored on any device.  But I have a Conceptronic router.
    1. Will Time Capsule work with this and how?
    2. Can my printer USB be plugged in and then shared between the devices?
    3. Can I create a network and how?
    4.  What happend when a visitor logs onto my existing wireless router?
    I'm new to Macs (well a returning user having started with Mac Plus!!) and not very technical.  Any help / advice will be much appreciated.
    Ray

    The key to what you seem to want to do is to be able to get Apple's Time Capsule router to "join" the network that your Conceptronic router.  I believe that works with some third-party routers, but I've never seen a list of those that work in such a configuration and I have no experience with Conceptronic equipment.
    You might be better off with a Network-Attached Storage (NAS) device instead of a Time Capsule.

  • How to configure Time Capsule for Automatic Backup AND HARD DRIVE USE

    I tried to configure Time Capsule for back up and as a hard drive. I record music and need to copy the music myself onto an external hard drive for speed, so I want the TC to double as an external hard drive, and do the back up. I want to be able to open the TC as a hard drive, to open my songs from it. Can it do both?

    I finally figured it out. I am able to access my TC from the "shared folder." When I click on it, I get the "connection failed message." I failed to notice the login button in the upper right -- user error due to my Windows based education. The button is very subtle. Once I login, I can create folders and add content.
    I didn't see a partition option. Where is that? Just curious.
    Thanks!

  • I have two time capsules, one for work and one for home, how do I set up the work time capsule to only back up my work files?

    I have two time capsules, one for work and one for home, how do I set up the work time capsule to only back up my work files?  Also, how do I add co-workers to my work time capsule and wife to my home time capsule?  Thank you!

    You cannot have two different TC setups.. at least until Mountain Lion.. it did introduce some changes but I am not sure if you can setup two different configurations for TM.. you can use two different devices to back up to. I doubt this will help you.
    You might be better using a real backup software.. superduper, CCC, chronosync etc.
    The TC by default is available to any Mac in the network to do backups. TM will sort itself out and put each computer on a different backup. These are kept in separate sparsebundles.. so that is all fine.

  • Time Capsule error 22 - My time capsule was working fine and didn't notice anything wrong with it until it stopped backing up about two weeks ago. I never changed anything like computer names or the Airport settings. All I get is the following: The backup

    Time Capsule error 22 - My time capsule was working fine and didn't notice anything wrong with it until it stopped backing up about two weeks ago. I never changed anything like computer names or the Airport settings. All I get is the following:
    The backup disk image "/Volumes/Data/Linda's Computer 1.sparsebundle" could not be created (error 22).
    I tried resetting the Time Capsule and connecting with an ethernet cable, although the Ariport Utility says everything is working fine through WiFi.

    If the light will not turn on the TC is dead. No matter that the hard disk is running.. it should only run at start up or when it is accessed not constantly.. that means the board in the TC has failed. Apple do not repair them.. They will replace it under warranty or applecare.
    If you have gone over the 12month warranty it will still be covered if you have applecare on any computer or an Apple TV. In fact the cost of the apple TV plus apple care is still cheaper than buying a new TC.. so it is a route some people are taking.. certainly depends.. in some places like Europe or Australia now, there is a recognition that statutory warranty must be longer on a product that is premium to the market. 12months is not good enough. Apple will sometimes listen.
    They might be fixable but I do not know how.

  • Is it possible for Apple Time Capsule place iphoto library and use it with my macbooks

    Is it possible for Apple Time Capsule place iphoto library and use it with my macbook pro & macbook air? How about the simultaneous use? Will I as well open it in my ipad and iphoto?

    How Come? I thought that to an external drive move iphoto library is not a problem  -  https://discussions.apple.com/thread/3012995?tstart=0. And Apple Time Capsule including the an external drive.

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