Time Capsule Can't connect to my wireless network

Hi there,
I can't connect my new Time Capsule to my existing wireless network. I followed screen instructions, set up my network name and password, then time capsule need to be disconnected and then nothing.. My MacBook Can't see Time Capsule
I did restored it to factory and tryed manual setup but didn't work either.
Any sugestions?
Thank you

what is your current router? (the one you're trying to connect to with your TC)? If it's not Apple (Airport series, another TC) you'll mose likely experience compatibility issues. With 3rd party routers (non-Apple) it's hit and miss. Some tips:
1. use WEP not WAP as encryption
2. Make sure your current router supports WDS, set it to turn WDS on
3. try with no encryption, if you can connect, then try WEP, then WPA, you'll see where the problem is.
4. some routers, even if spec doesn't say so, work well in WDS mode and even work with TC with WPA on. The trick is to load them with "special" firmware. Linksys WRT54GL with Tomato or DD-WRT firmware is a good example. Check if there's any alternative firmwares for your router. Start here:
http://www.polarcloud.com/tomatofaq#whatwill_this_runon
Good luck!

Similar Messages

Time Capsule can't set up as wireless network, but Airport Extreme works

I just bought a Time Capsule to use as a back-up hard drive and a wireless network. I currently have a Airport Extreme for my wireless network and it works fine. When I try to plug in the ethernet cable into the Time Capsule to set up a new wireless network - all I get is a blinking amber light on Time Capsule and Airport Utility can not find Time Capsule. When I plug the ethernet cable back into the Airport Extreme to see if my DSL is working - the Airport Extreme light is back on and I can connect to the internet. I updated the Time Capsule with the latest firmware so that's no it. Any ideas?

OK, thanks for the clarification.
First, make a note of the configuration settings in the Airport Extreme as you will likely set up the TC the same way. Open AirPort Utility, click on Manual Setup at the bottom of the pane and then click on the Airport icon at the top of the next page, which is a summary of your settings. Would be a good idea to write these down and keep them handy.
Then do a hard reset on the Time Capsule to get it back to factory defaults. You would do this by first pulling the power cable for a few minutes. Then using an unfolded paper clip or something small, hold in the reset button on the back while you plug the power cable back in and continue to hold the reset button for at least 10-12 seconds before you release it.
Power off your computer, then restart. When it's back up, connect an ethernet cable from the computer to the WAN port on the back of the Time Capsule. This should help Airport Utility "see" the Time Capsule so you use Airport Utility to configure it.
If you have set up the Extreme, the TC set up is basically the same unless you have changed the modem or some other things in your network.
Post back on your progress.

Time Capsule no longer connects to home wireless network.

Last night the Time Capsule we have been using for wireless internet and TM backup stopped connecting to internet. It will still back up from this network. It is connected to a FIOS router. The status light is off, which is supposed to mean it is unplugged. It is plugged in and connected to the FIOS router, this light is green.
If we switch to using the FIOS router for internet access, we get internet access but no backups. Our Canon printer used to work connected wirelessly, but now does not on either network.
Shelly

Good news that the Time Capsule has not had a major power failure.
But, I'm not clear on whether the Time Capsule is working OK now on your network.....and the amber light is blinking......or......whether the Time Capsule is not working on your network and the amber light is blinking.
The genius should have told you that you can use AirPort Utility on your Mac and it will tell you "why" the amber light is blinking.
What operating system are you using on your Mac? If you are not sure, click on the Apple icon in the upper left corner of the screen, then click on About This Mac. Post back with the OS X Version number that you see there.

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Sometimes they can be stored in your Router and/or Modem, but having them in your Mac makes it so you don't have to rely on what's in or not in other's Routers.
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First time MacBook user can't connect to a wireless network

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I just got done dealing with this. It took me 2 days and after 5 hours on the phone with Apple and Belkin they could not help me. I found out what to do after reading the forms. Try turning off the security on your router first. Then reset the router. Open the MacBook network preferences go to advanced setting for the airport. Delete your network connection. Now turn off your airport then turn it back on. Find your network again and connect now that the security if off. When this is done restart your MacBook. You should be able to connect now. This worked for me. I did not want to keep my network open so I then added the WPA2 security if you have it or use WPA pick a password and then start the process again. Reset the router. Open the MacBook network preferences go to advanced setting for the airport. Delete your network connection. Now turn off your airport then turn it back on. Find your network again and connect putting in the password this time. Now restart the MacBook and with some luck you should be good to go. I was ready to throw my MacBook out a window before I figured this out. Please let me know if you need more details than this. Good luck.
Message was edited by: Michelle Newberry

Time Capsule in Standalone Mode with Existing Wireless Network

Hi there,
I hope someone can help. I'm not quite sure where to post this question, so I hope I am in the right place. Ive found various posts on this matter but just would like some assistance with my personal set up.
I have a new retina MacBook Pro arriving soon which will be running Mountain Lion. I've also just purchased a current model Time Capsule for the purpose of wireless backups via Time Machine and would like some advice on how to integrate it into my system.
I already have a wireless Internet connection set up and running well (through a D-link DSL-2740R router) so I don't want to mess around with that (for various reasons it took a long while to set up). I'm therefore looking at running the Time Capsule in a standalone way but I am guessing in doing so it will create a second wifi network (although it will not be connected to the Internet). I appreciate I cannot connect to two wireless networks at once but whilst in the local Apple store recently, one of the assistants mentioned that this would not be a problem for Mountain Lion with regard to Time Machine backups and that I would not have to use bridge mode or anything on the Time Capsule. However I unfortunately had to leave the store before I could find out how to go about setting this up.
I would therefore be grateful if anyone could help with how to set the Time Capsule up in Mountain Lion as mentioned above so that I can get it up and running when my Macbook Pro turns up.
Also, once set up, I would like to use the USB port on the Time Capsule to attach a powered hub to connect multiple USB hard drives. Could someone please confirm that this will work in whatever manner I have to set the Time Capsule up and also whether Time Machine can back these drives up to the Time Capsule as well.
I would say that networks etc. are not my strong point so would be grateful for answers aimed at novice (or lower!) level of technical experience.
Many thanks for your help.
Steve Harvey

This is really the same option as bridging the TC..
You cannot use the TC as a router in the UK.. well mostly not, because all your ISP use PPPoA authentication.. there are some who have recognised the error of following BT blindly and now also use PPPoE. But you cannot authenticate the TC to the modem using pppoa protocol. So there is no way the TC can be in any mode but bridge..
Don't worry if the above didn't make a lot of sense.
When you bridge the TC.. it will act as a switch and WAP, plus hard disk to network.
The wireless can indeed be left on.. even on both devices.. that isn't actually a problem.. although I prefer to set one or both routers to a fix wireless channel.
You can also turn off the dlink wireless but I think you will find the dlink wireless rather better than the TC.
For 2.4ghz there are only 3 non-overlapping channels, 1, 6, 11 ( although you can also use 13 in UK).
The TC is only N lite on 2.4ghz ie max speed is 150mbps.. It will only need one channel.
The Dlink is full N ie 300 or 270mbps and to do this requires 2 channels.. that means you need to be very specifc.. and might be better infact setting the dlink to also only use 1 channel.. ie 20mhz only not 40mhz.
Again if you are not following don't worry.. I will be specific.
Set the dlink wireless to channel 1.. and set it to 20mhz only. The dlink should still have better range than the TC..
Place the TC in a place as far away as you can get.. next room or wireless dead spot would be excellent.. use ethernet or EOP adapters.
Bridge the TC.
Set the TC to channel 11 or 13 as you prefer..
Give it the same wireless name.. (SSID to everyone else) as the Dlink.
Same security setting WPA2 AES on the dlink WPA2 Personal on the TC.
Same passkey.
You now have a roaming system.
ie the laptop should connect to the strongest signal.. just like a mobile phone does as you travel.
The 5ghz will also be available to your computer if the signal is good enough.. range is very poor though.
I do recommend you run 5.6 utility.. this is tricky as it won't install on mountain Lion.
You need to download the utility.
http://support.apple.com/kb/DL1482
Download and install unpkg
http://www.macupdate.com/app/mac/16357/unpkg
Open the 5.6 dmg.. and drag the pkg over a running unpkg.. it will then load the files into a new directory on the desktop.. just drag the airportutility5.6 to your utilites directory.
v6.1 utility in Lion and Mountain Lion is a toy version.

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I have a Netgear wgr814 wireless router and a Powerbook 12" 867mhz. A few months ago, every once in a while when the PB awoke from sleep, it would not be able to connect to any wireless networks. My network showed in the airport menu, but the computer would not connect to it. I believe that the network settings show a self assigned IP of 169.x.x.x. Usually I can see 4 networks in the airport menu, but when it gets in this state only mine shows. Nothing I did on the computer side could make the computer reconnect: renew dhcp, restart, reseat airport card, etc.
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I'll mention that a Dell Laptop on the same network never has any issues and when the PB loses connection the Dell is always fine.
What could be doing this? My PB is over 3 years old, so is the airport card starting to die? That's the only thing I can think of.

hi there
alright.... I tried a bunch of things and I'm not exctly sure what I did that did the trick, but I got the problem solved. I turned off the WPA encryption on the AP. Then I turned it back on with a different password.
I wonder if the first password I had was too short and that was some how causing confusion.

Airport Express can't connect back to wireless network

Here's the situation. There was a power glitch in our neighborhood that knocked our linksys wireless router offline. We have since gotten that back up and running. Meanwhile, our 2 Airport Express (used for iTunes only) went yellow and wouldn't rejoin the network with a hard reset. I have been trying to do the factory reset. The lights do their 4 green blinks but when the Airport Utility (not Airport Setup Utility - is that gone?) tries to rejoin the expresses to our wireless network we get the following error:
AirPort Utility was unable to find your base station after restarting.
The settings for this base station have been successfully updated, but there was a problem re-joining the wireless network or finding the base station. You may need to select your network from the AirPort menu and try again.
I am confused. We are using WPA2 personal encryption and I have included that info in the Airport Utility so it's not a password problem. I am sure I'm missing something completely stupid.
Any ideas?
Thanks in advance.

Hi @KenHp14,
Thank you for visiting the HP Support Forums! I see you are running into some problems getting your HP Officejet 7410 connected to your wireless network, you have attempted a USB to Wireless connection but it does not locate the network.
I would like you to start here: Installing the Printer Software on a Wireless or Wired (Ethernet) Network, please click on the Windows 8 section and complete the steps listed there.
Please let me know the outcome, I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Time Capsule can't connect to the internet

Hi,
I've looked around these forums and can't seem to find a solution to my (quite specific) problem. I'll try to be as clear as I can - I'm not bad on computers, but network stuff goes way over my head.
I've just moved to Moscow, bringing my TC with me. When I arrived, the landlord had set up broadband for me, with a Motorola SB5101E Surfboard Cable Modem. I plugged the modem into my Macbook via Ethernet (no TC involved yet) and I got on the internet straight away.
Later, though, I tried to hook the modem up to my TC to get wi-fi. I plugged the Ethernet cable into the WAN port on the back.
Straight away, I had no internet access. I did a hard reset (pen on the small button on the back of the TC) and used Airport Utility to set the TC up again. Before it completed, I got the message:
'Your Apple wireless device does not have a valid IP address'.
I hadn't played around with any of the settings, using it purely to create a new wireless network. It was all set to DHCP, automatic everything.
IP address currently starts with 169.
I've tried powering down both modem and TC, for up to 12 hours at one point. I've also tried reconnecting them in various orders - ie modem first, then TC, and vice versa.
None of this is made any easier by the fact that I have no idea who my ISP is or any of that info as I have no Russian yet and my landlord doesn't speak any English.
So... is there anything anyone can suggest? I'm sorry that I can't give any more info than I have.
Thanks in advance

Welcome to the discussions!
Cable modems need a complete reset whenever the device that is directly connected to them is changed.
Power down the modem and pull the battery if it has one. Wait at least 30 minutes. (It may take your service much longer to reset).
Power down the rest of your system as well. When you are ready, power up the modem and let it run for 10-15 minutes. Then, power up the Time Capsule and let it run for 5-10 minutes and finally your computers.
If your modem has a single ethernet port, then Connection Sharing for your Time Capsule should be set to "Share a single IP address".
If you have a combination modem/router (it will have 3-4 ethernet ports), the correct setting as noted below for Connection Sharing would be "Off (Bridge Mode)"

Airport Time Capsule Can't Connect to BrightHouse Internet

I have BrightHouse Internet service set up as follows:
1. Coax in
2. Splitter
3. Coax out to ARRIS modem/telephony combo (BrightHouse box) and Motorola Surfboard (BrightHouse box, for high speed access)
4. Cat 5 from Surfboard to Netgear WNR2000 router.
Note: The modem setup and splitter were installed by BrightHouse.
I want to replace my Netgear router with the AirPort Time Capsule (which to this point I have been using only as a backup drive for Time Machine).
Currently, when the AirPort is connected to a LAN port on the Netgear, I get internet to the AirPort (AirPort Utility says so). With this configuration I have the following settings on the AirPort:
1. Network - Off (Bridge Mode)
2. Wireless network - Off (the broadcast conflicted with the wireless signal from my nearby Netgear WiFi)
3. Internet connect using DHCP
4. IPv6 configure automatically
I have tried various settings to get the AirPort connected, but never works. The Airport Congifurations seem OK (green light in AirPort utility), but the Internet connectivity when plugged into the port on the back of either modem is absent (yellow light in AirPort Utility).
I've done all of the obvious stuff (made sure the ethernet cables are plugged into the proper ports, hard reset the Airport Time Capsule, reset both modems (even in very specific order). No luck.
Does anyone know if there is an issue with BrightHouse and AirPorts?

Did you power down the modem and leave it off for at least 20min.. plus or minus.. say try 5min or try overnight.. but all cable services require the modem powered off so you can swap the router. That is because the first device to connect captures the public IP and is registered by MAC address to the ISP system. To get rid of that you need the modem off long enough for dhcp lease to reset..
You also should factory reset the TC to do this. It is really hard to change roles on the TC by simple manual changes. Start afresh. None of your backups will be altered.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
After a reset the TC will go back to router default mode.
Everything else on the network will also need rebooting. This is important to change over to the new router.
Tell us how you go.
If you still have issues what model TC running what firmware??

Can I activate the ethernet ports (routing) of Time Capsule "joining" an existing non-Apple wireless network ?

Hello,
I have a DSL modem that is also a WIFI router as my main WIFI network from room A. In room B, I have a TC wirelessly joining the existing WIFI network (not creating a new one). That works fine, I have one SSID, and I can wirelessly access the TC disks and backup my Mac on my TC.
Now, I would like to connect a wired device (with on WIFI) to the ethernet port of my TC. Unfortunately, the ethernet ports of the TC don't seem to be "activated" as they do not have internet on them.
More precisely, I'd like to connect a GE Cordless Skype Phone Model# 31591 (http://www.gephones.com/products/skype/dect-6-0-expandable-digital-cordless-phon e-with-skypetm.html) that connects to a router via Ethernet. I'm aware that I could simply connect it to the DLS router, but that's not what I want... Is there any way to activate the ethernet ports of the TC while in "join" mode ? Or do I really have to buy a Airport Express to create my main network and then extend it ?!?

Thanks, the reason why I asked again, is because you told me to start another thread with the specifics of the device I want to connect, so I did
Not a big deal, and it is easy to become confused.....but to be clear about this
Your question.....
is there a way I can connect my Bluray player to the TC ?
My Answer.....
Please start a new post for that. Tell us the make and model number of the player and whether you plan to connect using wireless or Ethernet.
so I tried to creat the main WIFI network with a first-generation Airport Express M9470LL/A (802.11b/g, no "draft N" or "n" support) and the TC wouldn't extend it either, is it too old/not supported
Unfortunately, the "extend" setup will only work with "n" devices. The older Express does not have a setting to "Allow this network to be extended", so the Time Capsule cannot pick up the signal.
I'm not sure what else to suggest other than what I already have. I'm assuming that you do not want to buy another new Airport Express.

My Windows Laptop does not connect to my apple 4th generation time capsule can not connect to internet.

I have a HP laptop running Windows 7. I a habe a 4th generation time capsule for wireless internet. everytime my laptop restarts it will not pick up and run the internet. i have to run the trouble shooter program to get it to reconnect. Sometimes this works sometime it does not the laptop and time capsule are both up todate on all the softwhere.

Is the TC working in router or bridge mode??
Have you set SMB compatible names.. short, no spaces pure alphanumeric.. not apple names.
Have you set wireless with different name for 5ghz.. and set channels manually and tested them.
11, 6, 1 for 2.4ghz in that order. Low.. say 36 or 40 and around 150 for 5ghz.
Test with no wireless security.. is it then working.. if so, then set wpa2 personal security with a password of 10-20 characters pure alphanumeric.
On a computer /device that does work find out the following.
DNS and Gateway.
When the PC connects to the wireless does it get the right values for DNS and Gateway.. if not then the TC is either incompatible or wireless driver is not compatible.
The fact that your windows is up to date does not mean the wireless drivers are.. Intel make the worst drivers.. if the laptop has intel wireless card. Expect trouble.
Download direct from Intel the most current driver and the last 3 or 4 available.. not even the latest is a guarantee it will work.
Even if everything is right.. dns gateway.. connection.. security.. wireless channel.. it is wireless.. it can still refuse to move packets.. it is simply the nature of the beastie. Wireless is 80% voodoo still.
Buy a different wireless chipset USB stick.. or get a wireless router like a TP-Link.. very cheap, $30-50 and use it as a WAP plugged into the TC.

Can Time Capsule be used strictly as a wireless network for ATV and TiVo?

I apologize in advance for the lengthy narrative but I feel that it will only help in describing my challenge/problem.
I currently own and have been successfully using an iMac and Apple TV and syncing with my iTunes account. I want to transfer the ATV to my fiancee's house since I'm spending most of my time there. Until we move in officially I'll be keeping my Mac at home. She does not have WiFi and has an old laptop that I'm pretty sure doesn't even support a WiFi radio. We eventually plan on replacing her laptop with a new Mac Book but until that time comes all I want to do is set up a wireless network for the ATV and TiVo service that I also brought over.
So, I bought the Time Capsule with the future in mind. My question, can I set up TC to act as a wireless router for ATV and TiVo only but hardwire her laptop to keep connected to the Internet? Will I need to connect ATV to her iTunes service through her laptop? Or can I access my information using ATV if the WiFi is set up correctly?
I know that until I bring my Mac and we eventually replace her laptop, I bought a very expensive wireless router but there is a method to my madness....I think.
Any suggestions on the hookup process will be greatly appreciated.

atlas138, Welcome to the discussion area!
My question, can I set up TC to act as a wireless router for ATV and TiVo only but hardwire her laptop to keep connected to the Internet?
Certainly.
Will I need to connect ATV to her iTunes service through her laptop? Or can I access my information using ATV if the WiFi is set up correctly?
The network would have the same abilities as any other network. I don't know how the AppleTV connects to iTunes but it wouldn't be any different than if the AppleTV were connected to something else.

Setting up Time Capsule for backup only on existing wireless network

I have a wireless network already set up with a NetGear wireless router. Cable plugs into router, router connected via ethernet cable to my Power Mac G5 desktop, plus 2 PC laptops in the house also connect wirelessly to the home network via this router.
I want to set up Time Capsule as an external hard drive to back up all three computers -- I don't necessarily need to use it as a wireless router although i'm not opposed to that if it's easier to do it that way.
When i try to set it up using AirPort utility, i get the amber flashing light. Airport utility is able to discover the device, and then always asks if it's OK to switch networks. I've tried both "switch" and "don't switch"; either way when i try to set it up, AirPort utility stalls out on "Reading Time Capsule Configuration"; eventually giving me the error msg: "Base Station Error: AirPort Utility was unable to find your Apple wireless device."
All i want to do is mount it as an external hard drive so i can use Time Machine for backup, and be able to use it to also back up the PC laptops wirelessly. I need help in the following three areas:
1. How should I be physically connecting my devices if i want to do this? Which cables go in which ports? There is only one ethernet port on the back of my G5. The G5 can connect to the router either wirelessly OR via ethernet cable. I've tried G5-->Time Capsule-->Router, G5-->Router-->Time Capsule, Router-->G5 PLUS Router-->Time Capsule, and I've tried every variation on the regular ethernet and WAN ports. What's the right way to do this.
2. If i'm not setting up the TC as a Wireless Router, is AirPort utility even the right tool for setting it up? it seems to be confused by the two wireless networks and won't let me get past that point. Am I supposed to click "Switch" when it asks me to switch networks? Is there a way to just mount it as an external drive and bypass the AirPort utility setup entirely?
3. Once i get it set up so it's visible as an external drive and usable for Time Machine backup, how do i then make it available to the other PCs on the network so they can back up to it also?
Thanks for your help.

sarah,
You already have an existing wireless network.
You do not need to plug the Time Capsule into anything except power.
Set the Time Capsule to "Join an existing wireless network"...
That is all you need to do.
Then all the computers should see the Time Capsule.
If you can't see "Join an existing wireless network" in the choices, hold down on the option key and then click on the choices.
Give that a try.

Time Capsule Can't connect to my wireless network

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