Time Capsule cannot be Discovered by AirPort Utility

Hello Everyone, Plugged in my just purchased Time Capsule (powered up). Next, installed the Time Capsule software on my iMac. And last, double-clicked on the installed AirPort Utility program. It responds "discovering Apple wireless devices" and result is a message "AirPort Utility was unable to find any Apple wireless devices..." Time Capsule is in the meantime blinking orange. If anyone has an idea of what I'm doing wrong, it would be greatly appreciated. Thanks!

You might want to try first unplugging the power cord from the dsl/cable modem. Then unplug the power cord from the TC. Wait a minute. Then first plug in the modem's power cord then second the TC's cord. See if that works.
Next you could try resetting the TC. Unplug the power cord. Use a paper clip to push on the reset button on the TC and at the same time connecting the TC power cord. When you see the TC's light blinking orange for a few seconds you can stop pressing the reset button with the clip.
lenn

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How to resolve Time capsule not being seen in Airport utility?

My Time Capsule cannot be recognized by Airport utility. I have already tried the soft reset option, but still no luck.
Trying not to do a hard reset, b/c I would prefer not loosing all of the information on the hard drive.
Any suggestions or advice would be greatly appreciated.

Trying not to do a hard reset, b/c I would prefer not loosing all of the information on the hard drive.
Any type of reset....soft, hard, or Factory Default.....will NOT touch the data on the Time Capsule drive.
You have to perform a completely separate Erase operation if you want to wipe the drive clean.
If you have not already done so, try connecting an Ethernet cable directly from your Mac to one of the LAN <-> ports on the Time Capsule. Power down both the Mac and Time Capsule and restart. See if that helps AirPort Utility "see" the Time Capsule.
If not, then you will need to perform a Hard Reset or Factory Default Reset and start over again. You can use the same device name and passwords that you used before if you wish.

HT4259 This article is outdated (as well as others). I have Airport Extreme (latest) and Time Capsule (earlier version) and newest Airport Utility version.

I have difficulty in setting up the newest Airport Extreme with Time Capsule. How to wire Time Capsule over ethernet is so confusing and the documentation I found is outdated.

OK, thanks for the clarification.
Disconnect the Ethernet cable if it is plugged into the Time Capsule at this time.
With the Time Capsule powered on, hold in the reset button on the back of the device for 9-10 seconds and then release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light.
This will not affect any backups that you might have already stored on the Time Capsule.
Connect the Ethernet cable to the WAN "O" port on the Time Capsule. I assume that you have tested the Ethernet cable independently to make sure that it is working correctly.
Click the AirPort icon at the top of the Mac's screen and wait a few seconds for a listing of New AirPort Base Station to appear. Just below that, click directly on Time Capsule. The screenshot below shows an AirPort Express.....you will see Time Capsule on your screen.
AirPort Setup will open up automatically and take a minute to analyze the network, then announce that the Time Capsule will be configured to extend the AirPort Extreme network.
Enter a device name that you want to use for the Time Capsule. You can use the same name that you used before, then click Next.
Now AirPort Setup will indicate that the Time Capsule is being configured to extend using Ethernet. When you see the message of Setup Complete, click Done. That's it.

Time Capsule not showing up in AirPort Utility

Hi,
I'm having problems setting up my Apple time capsule, but have successfully managed to set up an Airport Express.
Im using a Virgin Media cable modem which is connected to a netgear wireless router. I've tried connecting the Time Capsule to the router (which is how i set up TC in my previous house)
The current set up is looking like this but Airport cannot find the TC
Cable Modem -> Ethernet -> Router -> Ethernet from Port1 on Router -> Port1 on TC
I have tried connecting it to the main connection ethernet port on the TC, Infact I've tried every cable configuration imaginable, but the TC still isnt getting recognised.
Has anyone else had this problem or got any suggestions as to how I can get this to work?
Thanks in advance
Matthew

First and formost, you're connecting an airport router to a router, you'll need to place your Airport in bridge mode when you set it up for better reliability. Reset the TC by holding the rest button on the back until the light on the front flashes rapidly. On your Mac, go to the Airport menu item in the upper right hand corner of the screen next to the time of day. Select the Apple Network from the drop down menu, it should then appear in the utility, rescan if it doesn't, if still not I can only guess you're running a older version of the utility, run software update.

Time Capsule crashing; not appearing in AirPort Utility

Hi all
My Time Capsule keeps on crashing, and is currently not appearing in the AirPort Utility window. I restarting it by unplugging it and plugging it back in again, but it will randomly crash again, or the sessions will be interrupted on the TC drive and the additional HDD that's plugged into it. I'm not really sure what's going on here. It's not like I'm sitting too far away from the Time Capsule (less than 3m, in fact).
The only thing that's going on that could be causing this, as far as I can see, is my attempting to migrate my files and folders from my old PowerBook to my new MacBook Pro (a procedure that is not, in all honestly, going all that well).
Thanks in advance

Rob,
If you don't mind a few more suggestions...
*_Time Capsule Weak Signal Strength / Dropped Connections_*
Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Proximity To Other Devices*
One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
*Change Firewall Settings* #
Go to System Preferences --> Security.
Click the Firewall tab.
Change setting to “Set access for specific services and applications”.
The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
*Change Time Capsules’ Channel*
Launch Airport Utility.
Select the device on the left.
Click "Manual Setup."
Select “Airport” in the toolbar.
Click the "Wireless" tab.
If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
Click “Update”.
Close Airport Utility.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Faulty Airport Card*
One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
[http://support.apple.com/kb/HT2601]
Let us know if any of the above helped improve your situation.
Cheers!

Issues with Time Capsule (4th gen).. or Airport Utility?

I have som abstract issues with my Time Capsule. After some recent downtime with my ISP I thought I'd start digging around in the Time Capsules settings using the Airport Utility. Thing is though, when/if the TC shows up in the utility and I click it, it spins around at reading my settings for awhile, then I lose the connection to it entirely, it disappears from Airport Utility and I lose WiFi AND ethernet connection for a good five-or-so minutes. The unit still shows a green light.
I have a tiny bit more luck if I use Airport Utility in Windows 8.1 running through Bootcamp. I can click the Time Capsule without it "shutting down" on me and I can restart the unit through the software, but as soon as I try to change any settings or even enter my password to do so, the same thing happens.
This has happened to me in the past around 2012/2013. My first Time Capsule broke down and I had it replaced, the replacement unit did this to me as well, with the addition of WiFi not working at all so I had that replaced for a unit with the same issue... I kept this cycle replacing up and after about four or five Time Capsules I got the one I have right now which I ONCE managed to install and set up properly, but only through Windows and not OSX.
I just don't know what to do. I can't update the firmware because the airport utility can't read the settings properly as mentioned above, so I don't know if this issue is fixed through an update. Is this a common issue with the 4th gen Time Capsule? As I had it (or something like it) happen to four of the four or five units I've had I could guess it is..?
Any tips or hints, some obvious setting in OS X I could have accidentally

That is quite a story.
The Gen4 up to recently I would say was clearly the best TC they made.. finally got out most of the bugs and it ran cool enough to survive at least the 3years they should. (You cannot hope for too much more in domestic grade routers now).
But there has now come up a heap of strange issues. Mostly the units just die.. but the use of Mavericks is also causing some problems.
It is possible to do this manually even in Mavericks and even using v6 utility.. although IMHO the v5 utility is a lot better.
I hope you have already got a replacement for your TC in terms of network. Anything you do here might remove the settings that work and you will be unable to put them back.. so don't start until you can know that a bypass is possible.
Also I would like you to do this a special way. And we have a problem immediately..
MacBook Pro (Retina, 15-inch, Late 2013)
You must have ethernet. Do you have another computer with ethernet.. ?? Or can you get a friend to help with a laptop, PC or Mac that still has ethernet. Otherwise you need to buy a Thunderbolt to ethernet adapter which are not too expensive. And well worth having.
You need to factory reset the TC and do this in full network isolation.
So one ethernet LAN port of the TC to the computer. Computer has no internet connection and no wireless on.
1. Do the factory reset.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
2. Manually setup the TC by ethernet.
I have done this setup with screenshots in this thread. If you would please follow that.. anything you don't follow just ask.
https://discussions.apple.com/thread/5800974?tstart=0

Time Capsule does not appear in AirPort Utility after Yosemite upgrade

Just upgraded to Yosemite and the Time Capsule appears as a shared device in Finder, but does not appear in AirPort Utility. Any solution to this so I can manage my Time Capsule again?

I'm having the same problem. Did you reset your Time Capsule to factory settings or simply restart it?

Any way to set up Time Capsule as wireless router WITHOUT Airport Utility?

I'm Macless at the moment and I just had to reset my Time Capsule... now it's showing up as Apple Network blahblah and it's completely visible and unprotected.
Tried the usual 192.168.0.1, .0.2, .1.0, .1.1, .1.2 without any luck. Any way to do this? Do I need to be plugged in via ethernet?
Thanks.

AirPort Utility is the only way to configure the Time Capsule.

ATT hooked up new u-verse router, now time capsule does not work and airport utility does not see it ?

ATT hooked up the new U-verse router replacing the older 2wire router. Old 2wire router worked fine with Airport +Time Capsule. Now only the amber light flashes. When I try to reconnect with Time Machine it does not find the Time Capsule nor does the airport utility find the Time Capsule. Any help?

Okay, the 3801HGV also doesn't bridge - but there is a workaround. Info on the workaround comes from 'SomeJoe7777' at this link:
http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV- bridge-mode-or-another-AT-amp/td-p/2707013
As for connecting to your TC: the 3801HGV uses a default IP address of 192.168.1.254. It passes out IP addresses to your networked devices, and all of those IP addresses will be 192.168.1.something. The TC uses a default IP address of 10.0.1.1. As your primary router, if the TC's defaults weren't changed, the TC would be handing out addresses to your networked devices that are 10.0.1.something.
If your computer has an IP address of 192.168.1.something, it won't be able to see the TC if the TC's address is 10.0.1.1 (or anything else that's not 192.168.1.something). Hopefully that makes sense!
Go into System Preferences on your Mac, and click the Network icon. Click on Ethernet on the left side, and you'll be able to see what IP address your Mac has been given. My guess is that it has a 192.168.1.something address from the 3801HGV.
If I'm right about the 192.168.1.x address, and that your TC is running with 10.0.1.x addresses, then that's why your Mac can't see your TC. In this case, you need to change the Mac's Ethernet setup to manually set your Mac to a 10.0.1.x address for the TC to see. To do this, go to System Preferences, then Network, then click Ethernet on the left side.
Set the Configure IPv4 dropdown to 'Manually', and it will open up some places for you to fill in information:
IP Address: 10.0.1.15 (or a similar number that won't conflict with your TC's address, but starts with 10.0.1)
Subnet Mask: put in 255.255.255.0
Router: 10.0.1.1 (I'm assuming here that your TC was running with the default IP address; if it was something different, then set Router to whatever IP address your TC was using.)
Then, click the Apply button to make your changes active.
Now, since your Mac's IP address will be in the right "subnet" for your TC, they should be able to see each other. (It's kind of like having to live on the same block as someone to be able to talk with them. In general, if your computers don't have similar addresses, they can't talk to each other. Of course that's simplified greatly, but you probably get the idea...)
Once you've got the IP addresses matched up, you should be able to see your TC. At that point, you can update the TC to work with the 3801HGV. I recommend setting it to bridge mode, but if you can follow SomeJoe7777's advice, go for it!

Time Capsule and PC Connectivity when Airport Utility is not available

I want to connect a PC to a time capsule via Ethernet to use the LAN Connection. The PC does not have Airport Utility installed (corporate restrictions) and does not recognise the connection when I plug in the network cable. How can I fix this problem? Would putting a switch inbetween work?

Did you replace the ethernet patch cord? Try a tested and known working good one.
Put a switch in between the TC and the faulty computer.. or occasionally faulty computer.
I am struggling to help because you feed bits of info in each post..
Please give me the entire picture all in one go.. start from scratch.
1. TC.. model from rubber foot. How old? Vista computer.. make, model how old?
2. How is TC connected into your network?
3. Do the connectivity lights come on when you plug in the vista computer?
4. If you swap win7 computer what speed does it link at.. 10, 100 or 1000mbps?
5. If you set the vista computer to 10mbps does it link?
6. If the vista computer works in a different LAN what speed does it link at?
7. What happens if you remove the TC from the network, do a factory reset and then plug in the vista computer.. fully isolated from the existing network. Use a different patch cable.. known and tested to be good. just a short one is fine.
8. Run the vista computer on linux boot disk so you can test the hardware.

Time capsule remote access message from airport utility "An error occurred while reading the configuration"

WHEN I TRY TO ACCESS Time capsule remotely, I receive a message from airport utility "An error occurred while reading the configuration." It worked before on the same computer with the same setting. I am in a different country now (Afghanistan). Not sure if that can be an issue.

If the TC is at home and in router mode as the main router of the network, get someone at home to give you the current public IP which will be on the summary page of the airport utility.
With the public IP try and access it by typing the IP directly into finder.. go.. connect to server.
AFP://publicip.
If you have setup WAN access it will. Otherwise no.
For BTMM and iCloud access and its various issues.. this thread may give you some ideas.
https://discussions.apple.com/thread/3699096?start=0&tstart=0
If the icloud method proves unreliable and you are dependent on access to the TC.. I strongly recommend better and more reliable access methods.. in particular buy a VPN modem or router.. whichever suits your internet type and put the TC in bridge behind it. Direct connect to the TC via the vpn.
You will need either a static public IP which you purchase as an extra from your ISP .. maybe via a business account or setup a dyndns account which are readily available.

Airport Time Capsule cannot see my existing wireless network

Just bought iMac and an ATC, and have the iMac connected to my wireless network (Linksys WRT1900AC, 802.11ac) and trying to get the ATC to see it and extend it. The ATC light is blinking amber and while I can see it in the airport utility, when I try to get it to join my wireless network--it doesn't see it, only sees one (my iMac sees 6) and it's my neighbor's (who has a Mac, not sure if Apple wireless)
What to do?
Thanks!

The Time Capsule cannot wirelessly "extend" the signal from the Linksys wireless router.
Instead, the Time Capsule needs to connect to the Linksys router using a permanent, wired Ethernet cable connection.
If you want the Time Capsule to provide additional wireless coverage, it can do so. Simply use the same wireless network name and password as the Linksys network.
Here, I am assuming that the Time Capsule will be located a few rooms away from the Linksys router....and not in close proximity to the Linksys router.

After hard reset my time capsule is not found in airport even though its light is green so cannot reset

After hard reset the time capsule is not found in airport even though i have reconnected in proper order - says backup disc not found

Something is wrong because a hard reset will never leave the TC with green LED.
What version TC.. what firmware??
What OS on the computer?

Time Capsule cannot complete the backup, backup disk not available. Help please!

Hi,
I've only ever been able to complete one back up using my time capsule and have been having problems for months! I've tried resetting and restarting the TC, it re-installs successfully and the green light comes onto the TC. However, when I try to backup I get the following message:
Time Capsule cannot complete the backup. The backup disk is not available.
I've tried taking it into the Apple store to the genius bar and they seem to think it is working fine. It seems to have connected successfully to my network at home so I'm struggling to work out what to do. Does anyone have any ideas?
Thanks.

Have you updated to the latest Time capsule firmware?
AirPort Utility software and firmware downloads

Extending Time Capsule wireless network with an Airport Extreme

Hello - can anyone please advise about extending a wireless Time Capsule network by adding an Airport Extreme?
I've looked at the Apple support advice - http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US -
Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n) -
but I couldn't seem to make it work. I don't know if it is different as I'm using Mountain Lion, but I cannot seem to locate a '

Temporarily, move the AirPort Extreme to the same room or general area of the Time Capsule, power it up, and wait a full minute.
Then, hold in the reset button on the back of the AirPort Extreme for 9-10 seconds, then release. Allow a full minute for the AirPort Extreme to restart to a slow, blinking amber light.
Close AirPort Utility if it is open.
Click the fan shaped AirPort icon at the top of your Mac's screen. Wait a few seconds for the listing of New AirPort Base Station to appear.
Click on AirPort Extreme just below that and AirPort Utility will open automatically open and analyze your network settings. In the example above, this is shown as an AirPort Express. In another minute, you will see that it will configure the AirPort Extreme to "Extend" the network.
Enter a device name that you want to use and click Next
Wait another minute for AirPort Utility to configure the AirPort Extreme. When you see the message of Setup Complete, click Done.
Move the AirPort Extreme to a location that is approximtely half the distance from the Time Capsule to the area that needs more wireless coverage and power it up.
You are all set.

Time Capsule cannot be Discovered by AirPort Utility

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