Time capsule cannot find the internet

I have been using a prior Time Capsule (flat square 2 Tb).  Recently I've had intermittent problems connecting to Time Capsule.  After resetting it would would again  work briefly then the Time Capsule would be lost from the wireless connection to my MacBook Pro using Yosemite.  I suspected a hard drive issue and decided to upgrade.
I purchased the latest Time Capsule 3 Tb (ME2LL/A) to increase backup capacity and hopefully faster wireless transfer.
I disconnected the old and plugged in the new.  I was unable to connect to the internet.  I know the ethernet from the modem is working.  It can be directly connected to the computer and all is well.  All I get on the Time Capsule is a blinking yellow light.  I have done multiple resets without a connection.  Thinking I may have a defective unit, I returned it for exchange.  The same problem occurred as with the firs unit  It cannot connect to the internet.
Any suggestions are welcome.

Yosemite is a cause of pain and suffering.
First things first can we simply bypass Yosemite.. at least do the setup with another computer .. non-yosemite. An iphone or ipad using airport utility for iOS is actually superior by far cf airport utility now in Mac OS. It seems to have far less hassles.
Start with a full factory reset of the TC.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Tell us then if you are forced to use Yosemite what is happening.
When you open the airport utility it should show an airport that needs configuration.
Make sure wireless is on and make sure the new device shows under the wifi icon in the top menu area.
Make sure you set ipv6 to link-local only for whatever connection you use.
I do recommend if you run into trouble and have no luck plus no ipad/iphone available.
Do it manually. Fully manual instructions using ethernet.. here.
Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule

Similar Messages

  • Every time I log off, the imac cannot find the internet and i have to reinput all from preferences. i even locked the changes. no luck. help please

    Everytime I log off,  the computer cannot find the internet.
    i go to preferences and have to reenter everything including network and web id number. i even locked the network after it finds it only to have the same thing happen again. help please.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    Profile Backup and Restore
    *http://kb.mozillazine.org/Profile_backup
    *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Safari cannot find the internet plug in

    I have a new Intel iMac that initially had no problem surfing any web site. I now have a problem with any page that contains "shockwave". As and example when I try to got to www.autotoll.com.hk I get stopped by the following message...
    ++Safari cannot find the internet plug in++
    ++The page “Autotoll” has content of MIME type “application/x-shockwave-flash”, but you don’t have a plug-in installed for this MIME type. A plug-in should be available on this page:++
    ++http://www.macromedia.com/go/getflashplayer++
    ++Do you want to open the page?++
    I have gone to macromedia numerous times and tried to download and install Flash Player 9. I still get the same message.
    I have also tried using FIREFOX and get the same message.
    How do I install Flash Player 9 properly??????
    HELP!!!

    Re: FLASH 9 won't work with Safari 2.0.4 or Firefox (A FIX!!!)
    Posted: Aug 24, 2007 4:44 AM in response to: threejay10
    threejay10,
    thanks for pointing me to the other discussion thread on
    http://www.justin-cook.com/wp/2007/03/08/flash-9-doesnt-work-on-mac-os-x/
    i am not that comfortable in Terminal so I opted for the one other option i could see that doesn't reliance on me typing a slew of sensitive characters into Terminal.
    So, instead, I downloaded Pseudo from VersionTracker
    http://versiontracker.com/dyn/moreinfo/macosx/9608
    installed it in my applications folder. then dragged the Flash 9 installer onto Pseudo. Flash then installed perfectly and all is working well.
    It seems there is a simple fix after all. Apparently Pseudo installs into the root and therefore, I assume, bypasses the permissions issues. After 2 days of trying to solve this, I"m happy it's over. Thanks again for pointing me in the right direction. I hope others can find this thread and the solution.
    Cheers, TM

  • HT201317 I am trying to upload photos from my Windows 7 machine, and I was told to drag them into the photo stream in the iCloud control panel. I have downloaded the control panel several times, but cannot find the place to upload the photos from my Windo

    I am trying to upload photos from my Windows 7 desktop, and was told to go to the iCloud control panel and drag the photos into the
    upload to photo stream icon. I have downloaded the contol panel several times and cannot find the icon to get this done.  HELP 

    If you're trying to add photos to photo stream on your PC, you drag them to your photo stream uploads folder (normally My Pictures\Photo Stream\Uploads).

  • I receive a not connected to the internet message several times daily on my iMac connected via airport to a time capsule which accesses the internet via cable modem.. When I input my password to enter network preferences, the connection re-establishes.

    I receive a "not connected to the internet message" several times daily on my iMac connected via airport to a time capsule which accesses the internet via a cable modem. Software/firmware is up to date on the iMac (OSX 10.6.8)  and Tme Capsule(7.5.2). Browser is Safari 5.1.
    When I input my password at the prompt to enter network preferences, all the lights go green (ie... ethernet, ISP etc.) and the connection re-establishes immediately and states "the connection appears to be working normally".
    It more of a nuisance than anything and seems to have started ocurring over the past couple of months. I also have a windows XP box also connected to the same cable modem that I never have internet connectivity issues with. I've verified all the physical aspects of the connections and can't see any evidence of any actual drops in the modem logs. I suspect it is just an intermittent communication loss between the Imac and the Time Capsule, but I am not very familiar with Mac equipment yet.
    Just wondering if anyone has experienced a similar problem and what you did (if anything) to resolve it?
    Thanks.

    The AirPort Express will connect to your existing wireless network if the network is using WPA2 Personal or WPA/WPA2 Personal wireless security settings.
    So, it can join the network as a client and then provide an Ethernet signal to your Time Capsule.
    Be sure to configure the Time Capsule to operate in Bridge Mode so that it will be operating on the same network.

  • HT1218 How do I troubleshoot this: Time Capsule cannot complete the backup. The backup disk image "/Volumes/Data/ MacBook Pro.sparsebundle" is already in use.

    This is the second time I've encountered this issue with Time Capsule using Time Machine automatic backup. I haven't found the following specific error message in the list of troubleshooting issues: "Time Capsule cannot complete the backup. The backup disk image “/Volumes/Data/MacBook Pro.sparsebundle” is already in use."
    I'm not certain what causes this issue. I think it may have something to do with having to force shutdown with apps still open when the beachball hangs and the MacBook has to be rebooted.
    Has anyone else dealt with this issue?

    Welcome to Apple Support Communities
    Restart your Mac and the Time Capsule. In most of the cases, this should solve the problem.
    If it doesn't work, see > http://pondini.org/TM/C12.html

  • Safari isn't working properly, says it cannot find the Internet plug-in

    After I installed Mozilla Firefox, Safari is not working properly. It says:
    Safari cannot find the Internet plug-in
    The page “Now Casting - The Best in Guides & Labels” has content of MIME type “application/x-shockwave-flash”. Because you don’t have a plug-in installed for this MIME type, this content can’t be displayed.
    I tried to install the flasf player and a web page appears saying that it is installed but obviously isn't.
    Please tell me what is wrong so I can use my Safari.
    Thank you.

    Hi ivoniko,
    Welcome to Apple Discussions-!!
    In Safari Look in you In Safari task Bar >Help>down to Installed Plug-ins>
    See if you have what you need there, if not try this article from Users Tips:
    Vinko - ksafari: Suggested Safari Plug-ins
    http://discussions.apple.com/thread.jspa?threadID=121772
    good luck hope this helps, let us know.
    Eme :~{)
    Power PC G4 (3.3) iMac ♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger   Mac OS X (10.4.5)  

  • I cannot find the internet browser icon on my blackberry curve 9360

    Hello everyone, I'd really appreciate some help please!
    I cannot find the internet browser icon on my blackberry curve 9360.
    I've gone to options, Device, Advanced system settings, opened the Host routing table, hit the menu key and chosen register now. I get message saying "Registration sent!"
    What do I need to do now?
    Many thanks in advance.

    Hi wilkasmum
    This article will guide you how to solve that problem: The browser icon is missing or not shown on the BlackBerry smartphone
    Good luck.
    • Click Likes to appreciate those who helps you
    • If your issue solved, mark the best post in your thread as Solution

  • Can I access the data backed up on my time capsule remotely via the Internet?

    Can I access the data backed up on my time capsule remotely via the Internet? Let us say I have all my music or photos on my time capsule at home and I want to access it while I am outside over the Internet can I do this?

    See remote access methods here.
    https://discussions.apple.com/community/wireless/airport?view=documents
    I am not sure what format these files are in.. but if they are itunes or iphoto.. have a care.. it is easy to corrupt them.

  • Time Capsule cannot complete the backup, backup disk not available. Help please!

    Hi,
    I've only ever been able to complete one back up using my time capsule and have been having problems for months! I've tried resetting and restarting the TC, it re-installs successfully and the green light comes onto the TC. However, when I try to backup I get the following message:
    Time Capsule cannot complete the backup. The backup disk is not available.
    I've tried taking it into the Apple store to the genius bar and they seem to think it is working fine. It seems to have connected successfully to my network at home so I'm struggling to work out what to do. Does anyone have any ideas?
    Thanks.

    Have you updated to the latest Time capsule firmware?
    AirPort Utility software and firmware downloads

  • "video/x-ms-wma" Safari cannot find the Internet plug-in

    The page: http://lamega.lamusica.com/player.shtml doesn't load the content because the message "Safari cannot find the Internet plug-in"
    I already have this plug-in: Microsoft® Windows Media Player Firefox Plugin but I see in the MIME Type only show "audio/x-ms-wma" but not the "video/x-ms-wma".
    Help me....
    Thanks a lot

    I actually don't get any error message at all. The Q is greyed out and a large ? in center of it and nothing works in Safari. I get the same non-message wherever I go that has QT. I have tried some of the fixes that have worked for other people but nothing works so far. I tossed the webplugin into the trash and restarted Safari. I repaired permissions. I looked at the plug-ins list in help but that was only confusing since I don't have a clue what any of those control. Getting frustrated and have spent a couple of hours trying to fix this.

  • Sometimes "Safari cannot find the Internet plug-in" which I've installed!?

    The page: "http://www.example.com" doesn't load the content because the message "Safari cannot find the Internet plug-in".
    Although, I already have this plug-in: Microsoft® Windows Media Player. What to do?
    Try this: http://lamega.lamusica.com/player.shtml
    Message was edited by: iAyan

    Just wondering if anyone can help....I do not have a Mac so am finding it difficult to test.
    I have just published an online magazine which was initially in the .dnl file format, which has come to light that mac users cannot view.
    To try and resolve this I created an .exe file but it would seem that most mac users cannot view this either as they do not have virtual pc etc... which is required to view the .exe file.
    I have now created a PDF version which has satidifed some people on macs temporarily but trying desperately to offer something to mac users I thought I had the answer, by uploading the magazine to a browser so it does not require downloading.....but:
    The first person to try it out for me got: Safari cannot find the Internet plug-in and on trying to obtain one it could not find one.
    I really thought it would work as you do not need the .dnl reader until you try to save the book or detach it to view it on screen.
    Does anyone know if there is a way to view the content in a web browser????
    Any help would be much appreciated as I do not want to leave the Mac users out.
    Here is the link incase anyone fancies trying it for me....any feedback would be appreciated.
    http://www.stickfightermagazine.co.uk/stickfightermagazinevol1issue1.htm
    Thanks in advance.
    Best regards!

  • Time capsule cannot connect to internet

    Hi,
    I had just purchase the time capusle(the model they have in stores now) and am trying to use my time capsule as my wifi router but failed.
    Here's how it works now, internet-->modem--(LAN)-->Buffalo routerWZR-HP-G302H--(LAN)-->Time Capsule
    and how I want it to work internet-->modem--(LAN)-->Time Capsule
    When I connect the time capsule directly to the modem, and had setup the timecapsule, the airport utility shows that I am not connected to the internet so I checked from my system preference-->network, it says I am connected to wifi. The Airport Utility still shows that I am not connected to internet, orange/amber light for internet and flashing orange/amber light for time capsule.
    At first, airport utility says time capsule has internet connection problem and DNS server and the other problem that I cannot remember, but in the end I fix the other two problem and now there's only one left, that is the internet connection. I am not able to connect to the internet no matter how many time I use the system preference-->network and use "Assist Me" to fix the internet connection, which usually works but not this time. I also try it on my ipods, iphones and ipads and they all cannot connect to the internet through wifi but when I connect the LAN to my computer it works perfectly.
    Can anyone help me with this probelm? Why can't it connect to the internet?
    Thanks in advance

    There is some extra info I need.
    What modem.. make and model..?? What kind of broadband?
    How is the Buffalo setup? Is it router or bridged and if router is it using pppoe?
    There is nothing wrong with keeping the buffalo .. it is a very reasonable router.. and just use the TC in bridge plugged into it..
    I have to confess I really dislike the airport utility v6 in Mountain Lion.. it is a kiddie toy version of the real v5 utility. Half your problems relate to the near to useless nature of the utility.
    Can you install 5.6 and then we can get somewhere.
    Here is howto..
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

  • Time Capsule working without the internet being turned on ?

    I set my TC up last week and it first I thought you could just plug it in, connect to it, and then wirelessly backup. I was wrong.
    The only way I could get it to work was by connecting it wirelessly to my router/internet connection.
    Now whenever the router is switched off the TC will not work until it is turned on.
    Surely the TC can just be used for wireless backup without the need of the internet being turned on?
    TIA

    Williss wrote:
    I set my TC up last week and it first I thought you could just plug it in, connect to it, and then wirelessly backup. I was wrong.
    The only way I could get it to work was by connecting it wirelessly to my router/internet connection.
    Now whenever the router is switched off the TC will not work until it is turned on.
    Surely the TC can just be used for wireless backup without the need of the internet being turned on?
    For you to be able to connect wirelessly to a Time Capsule independently of you Internet connection, your Mac would have to connect to two wireless networks at once. Mac OS X isn't really organized to make that feasible.
    If all you want to do with the Time Capsule is to use it as a backup drive, it would have been cheaper to buy such a drive.

  • Itunes cannot find the internet

    Downloaded Windows 7 64-Bit iTunes - set up complete. Error message inidcates that iTunes cannot access the internet. It will be a simple setting but can not locate this. I have allowed Firewall Access (iTunes and iTunes2) but still no access.
    Any advice please?

    Hi AngelZulu,
    If you are having issues updating iTunes due to security software issues, you may find the following article useful:
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/ts3125
    Cheers,
    - Brenden

Maybe you are looking for

  • Relative Path for Attach menu forms or icon file

    How should i able to provide relative path while attaching Forms,menu or icon files in the Form application. So that it can be easily portable Thanx in advance Upendra

  • Not able to add new fields in Content cube

    Hi all I think I had this post earlier too, but I haven't been able to add new fields in a Business content cube. I added them in the cube but I am not sure how to update the datasource, infosource, update rule etc. in proper manner. Please write me

  • Mac mini, Time Casule & Macbook

    Will this system work? A MacBook laptop (already have), a Mac mini (and attach to LCD HDTV thru HDMI), a Time Capsule for back and for wireless network; attach Time capsule to DSL modem. DSL modem & Time Capsule would be in one room and TV & Mac mini

  • What do you do if the mac does not respond, frozen on one screen?

    Any ideas?

  • Is Firefox 3.6.19 supported in Mac OS X Lion?

    I recently upgraded to Mac OS 10.7. I am working on a project that uses a Firefox extension only supported in Firefox 3 versions. Lion says that Firefox 3.x is not supported as it is in PowerPC. I am aware that Lion dropped support for apps in writte