Time capsule causes extremely slow internet

I have an 2011 Apple time capsule running firmware 7.6.4 (latest as far as I know). Recently its begun acting up. Once the modem (a Motorolla SB6121) is restarted and the time capsule is restarted, wifi devices receive the full 100Mbps for approximately 2 minutes. Then the network degrades to hardly 1Mbps. It becomes virtually unusable. With intermittent dropped connections all together. I can confirm its the TC (all is fine on a direct connection from the modem), and I've tried factory resetting TC. The symptoms continue. I've even gotten a new router (it was happening before with a Motorolla SB2100 as well), and the same problem exists.
I'm not sure if its relevant, but it happened around the time Comcast informed us they were increasing our internet speed to about 105Mbps.
Any suggestions?

The TC is definitely having issues with the motorola modems..
This one is a bit complicated due to Mavericks.
You can set the WAN port speed on the TC to 100mbit which seems to help for some people.
You can do that using an old fashioned crossover ethernet cable or a small 10/100 switch between the TC and the modem.
In the old utility you can still set the WAN port speed to 100mbit full or half duplex
This is easy to do if you still have a computer running windows, hence older v5 utility.
Mavericks removed the ability to easily run the v5 utility but there is a work around.
http://coreyjmahler.com/2013/10/24/airport-utility-5-6-1-on-os-x-10-9-mavericks/
You must follow those instructions exactly.
No luck then replace the TC as the main router.
Buy a normal standard router.. eg TP-Link WDR3600 which should be around $70. (I pick this one as it can be run on 3rd party firmware like gargoyle which is far more useful than native firmware in most routers). And bridge the TC for use on the network as a WAP and Networked hard disk.

Similar Messages

Time Capsule fast backup, SLOW internet!

I hope someone can help me with this issue...it seems like it only just started a few days ago.
So I have a 1TB time capsule and the wireless backup is really fast..like multiple MB/s.
However, the internet surfing speed is really slow. YET, downloading speeds are relatively fast. It just seems like safari, firefox, AND chrome take an abnormally long time loading webpages. Is anyone else having this problem, or am I just crazy?? :/
Any help would be GREATLY appreciated! Thanks ahead!

Your not alone, there a loads of peaople out there with the same problem. I've got the same problem too. Only recently has this problem manifested itself.
There a few suggested solutions on the internet, most seem to be with adding open DNS addresses in your network config panel. This hasn't resolved my issues. Others suggest adding a linksys router between the modem and Time Capsule...but spending more money on known problem doesn't seem the way to go. Wish I could help...

Time Capsule is EXTREMELY slow.

So I have had my time machine for about two years now, and everything has been going great. I have it set up on a WDS network with my b/g Airport Express, both broadcasting at 11mbps. I do have it set to 2.4 hz even though I have two wireless phones one the same frequency, and I plan on changing that as soon as I get a b/g/n Airport express to replace the b/g one. Recently however I upgraded my internet speed. I should be getting 25mbps download and about 15 upload (or more). However wirelessly I only get less then 1 mbps down load and 3 mbps upload. All this is based on speedtest.net. I did notice that my ethernet wire running to my time capsule is dry and un-wrapping. that shouldn't make a difference though. Does anyone know how I can fix this and regain the speed I should be getting?
~LA

SlippySlope wrote:
I've only had my Time Capsule a few months now (previously I used to Time Machine and backup to a portable HD) and recently the hourly backup process has just choked my processor down to the point that the computer becomes unusable. In fact, to the point that I just turned Time Machine off a few minutes ago. I don't know wether it is the Airport or the Time Machine software or the Time Capsule but something is not right.
First, try a +*Repair Disk*+ on your backups, via #A5 in the Time Machine - Troubleshooting *User Tip,* also at the top of the +Time Machine+ forum.
If that doesn't help, note whether the size of the backups is reasonable, considering what you've done since the last one. If the backups seem too large, see #D4 in the Troubleshooting Tip. It lists some of the common culprits, and a way to determine just what's being backed-up so you can take the appropriate action.
If the backups are still too slow, see #D2 in the same place.

Airport Time Capsule causing Dropping Wifi/Internet on other computers on my network

I have 2 gen time capsule thats causing all my other computers in house to loose wifi.
Its running the latest firmware.
At the moment i leave it unpluged whitch seems to work,but really would love to have it up and running.
any advice would be greatly appreciated.

Do a factory reset..
When you do the setup again, change all the names in the TC to short, 2-20 characters with no spaces and pure alphanumeric.
That does mean setting up wireless again on each device but that is one of the things that can help.
Make sure you use WPA2 Personal security with password of 8-20 characters.. more if you are paranoid type.
Again mix of upper and lower case and numbers but stick to pure alphanumeric.
If the clients still do the same thing, change the wireless to fixed channels.
Please also test by using a computer via ethenret to see that the TC is still actually working and it is only wireless that is affected.
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.

First time machine backup from MacBook Pro 13" (early 2011) on time capsule is extremely slow - unusable!

I recently bought a Time Capsule 2TB.
First I set it up to create a new wifi network parallel to my existing wifi network. The first Time Machine backup on my MBP 13 connected via ethernet cable finished overnight (under 10 hrs for about 150 GB), as expected.
Then I found that my MBP was logging into my old network more often than to the time capsule network so that backups were not being made regularly. So I re-configured the Time Capsule to extend the exisitng network - all fine. Except that now Time Machine said it couldn't find the existing backup. After trying logging out and in, etc. I eventually deleted that sparsebundle to force Time Machine to start again new.
Now I get an estimated time of 2 - 3 days for the first backup - even via ethernet cable. Sometimes it hangs up and says something like 4000 days... I can't afford to hook my MBP up to the time capsule or even stay at home for this time to let it finish, and I know it should be faster than that!
I've tried a few of the tips I found so far in the forums, such as excluding my home folder from Spotlight, or even turning Spotlight off, but nothing has helped so far. Perhaps I missed some important step on the way.
Can anyone give me a reliable step by tep method to solve this problem. I don't want a geeky workaround, I want to plug in (o better, be in my wifi network) and make the backup work like Time Machine is supposed to do it. And I would like to keep on using Spotlight, too.
Thanks in advance!
Robin

Unless you have a desktop Mac you can back up to over your network, your choices are:
Spend a bunch on a Time Capsule, kind of a waste if you already have a wireless router.
Spend $100 or so on an external HD and have some inconvenience until Iomega updates.
Risk losing all your data.
It's your call, but a no-brainer to me.
Better: get a portable external. Once you get the Iomega working, start making regular "clones" to the portable and take it off-site so you're also protected against fire, flood, theft, etc.

Mountain lion and time capsule. Extremely slow after upgrade...

After upgrading to the new system, I was trying to copy my iphoto library to my timecapsule, but at this rate, it will be completed within 20 hours... And I´m only transferring 11 gb... I also checked my connection speed to the timecapsule and it´s at 450mb... So, why is it going to take 20 hours??? This is an issue that needs to be adressed... I have the brand new Timecapsule. It´s also not doing a backup while I´m transferring...
Hoping this will be resolved immedately...

I noticed that Time Machine erased all of my previous backups and started fresh. I woudl be willing to bet that the sluggishness you expereinced was because Time Machine was making a full backup. It proably became more quick once it finished this since it could perform incremental backups thereafter.

Time Capsule causes Internet to move at a snails pace.

I've had my Time Capsule for a few months now, and only recently has it began to function like so. My first instinct was to blame Time Warner for the slow internet, yet after testing the speed with and without the router, I've narrowed it down to the TC. I've reset the Time Capsule, given it a few hours rest to cool down, and nothing. I've turned Time Machine off. I've restarted computers..no go.
When I plug in the TC and get everything hooked up, the internet is fine, but within about 5 minutes, the speed is reduced that that of 56k taking easily 3 minutes to load a single webpage.
I'm not sure if this could be the cause of a recent software update, or outside software interfering.
Anyone have this or a similar problem with suggestions?

Same problem. I have a Time Capsule 500GB Router. Recently it has a slow connection speed to the internet. The Las Vegas Speed Test (http://test.lvcm.com) shows download speeds averaging 12.0 - 15.0 mps and upload speeds of 50-99 kps. If I connect my iMAC directly to the cable modem, the upload speeds improve to approximately 2.0 - 3.0 mps. Note that my IMAC is connected to the Time Capsule though an Ethernet cable (not wireless).
I was looking for similar posts on the web and found a gentleman who disabled his WINS (wireless service). I did the same to the Time Capsule and the upload speeds (hence the entire internet experience) returned to normal.
I restarted the wireless service using my prior SSID with WPA/WPA2 Personal security and speeds stay at normal. Other computers connected wireless accessing the internet enjoy similar high speeds. The lasts for some time until the internet upload speed slows down again. I can repeat the procedure (shut off the wireless, etc.) with the same result.
Has anyone seen this before?

Windows 7 Ultimate (64-Bit) fresh install, only WLAN and video driver installed but EXTREMELY slow internet connection...

I recently checked my internet connection on my Asus G53SW and found that it was extremely slow on both the LAN and WLAN connections. I checked with a different laptop (old HP Pavilion) and I get a steady 74mbps+ connection using the same LAN cable and
also with the WLAN connection. My ISP has checked their side and everything is fine.
To try and resolve the issue I tried uninstalling, disabling and tweaking various software and even tried safe mode with networking, all to no avail. I then decided to do a complete fresh install this afternoon. I have installed Windows 7 Ultimate (64 bit)
successfully onto my SSD and everything went smoothly. I have now only installed Nvidia video drivers and the (only) WLAN driver from the Asus support site.
My WLAN connection remains incredibly slow (amost half what it is on the HP and my MacBook Pro). Clearly this is an issue with either the Asus laptop or Windows but I don't know how to proceed in order to eliminate which it could be other than to try a different
o/s to W7-Ult.
Can anyone help who knows more about this than me? Perhaps someone who has had a similar or the same problem because this is giving me a severe headache!
Thanks in advance to all and for any advice.
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Thank you for responding. As I stated in my original post the reason I went through this process was because of an extremely slow internet connection from both the WLAN and LAN connections on my G53SW. At that time I had all of the correct drivers on the
machine. Whilst I would agree that with the machine only having a video and WLAN driver it may well not be working 'optimally', the rationale for doing this was to get the machine working with the minimum of processes to show that it was not anti-virsu software,
Steam or the like causing interference.
I have changed out both of the HDDs this evening (a primary SSD and a secondary 1Tb HDD) for a clean hybrid 1Tb Seagate drive. Once I have installed all of the Asus drivers (and nothing else) I will try the speed test again and report back.
I can now report that with a fresh install of Windows 7 Ultimate SP1 and ONLY Asus drivers as supplied the issue remains. On a connection where I should see around 75mbps I am actually getting around 18mbps, sometimes considerably slower. This only affects
my Asus machine.
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Setup a wired network between Time Capsule, Airport Extreme and Express

I currently have a Time Capsule, Airport Extreme N and an Airport Express N. They are currently connected wirelessly via the "extend network" mode. So I do have wireless connection throughout my home but I notice that it is slow especially compared to gigabit Ethernet. I now like to do the same but then connect the three devices over Ethernet as I have on each floor also Ethernet connections available that are connected via a wired switch.
How can I configure the three devices in such a way that they use the gigabit Ethernet wired connections as their "backbone" and then give wireless access to each floor as if it is one wireless network, and where I can connect other wired gigabit devices via the time capsule and airport extreme Ethernet ports?
I have one Internet connection that comes via Ethernet from my cable modem. This is now connected to my time capsule who creates the internal network and assigns internal IP addresses.
Can anybody advise how to configure each device? And to which ethernet port I should Airport Extreme?
Thanks
Alexander

Welcome to the discussion area, Alexander!
+How can I configure the three devices in such a way that they use the gigabit Ethernet wired connections as their "backbone" and then give wireless access to each floor as if it is one wireless network, and where I can connect other wired gigabit devices via the time capsule and airport extreme Ethernet ports?+
You will be setting up what is known as a "roaming" network using the etherent backbone for your network. This will produce the best possible bandwidth on your network for both ethernet and wireless connections.
_On the Time Capsule_
Open AirPort Utility - Click Manual Setup
Click the Wireless tab below the row of icons
Remove the check mark next to "Allow this network to be extended" (This is only checked if you are extending your network using wireless only and you will be using ethernet to connect your devices, not wireless).
Update to save changes and the Time Capsule configuration is complete.
_On the AirPort Extreme_
Connect an ethernet cable from one of the LAN <-> ports on the Time Capsule to your ethernet switch. Then connect another ethernet connection from the switch to the WAN (circle icon) port on the AirPort Extreme.
Open AirPort Utility - Click Manual Setup
Click the Wireless tab below the row of icons
Wireless Mode = Create a wireless network (Not extend as you might think. Extend is only used if the Time Capsule and AirPort Express are connecting using wireless only)
Wireless Network Name = Exact same name as your AirPort Extreme wireless network
Radio Mode = Same setting as your AirPort Extreme
Channel = Automatic
Wireless Security = Exact same setting as your AirPort Extreme wireless network
Wireless Password = Same password as your AirPort Extreme wireless
Confirm Password
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Update to save changes and configuration is complete
_On the AirPort Express_
You can connect an ethernet cable from the switch..or..from one of the LAN <-> ports on either the Time Capsule or AirPort Extreme, whichever is easier.
Set it up exactly the same as the AirPort Extreme above and update to save changes.
Power off the Time Capsule, AirPort Extreme and AirPort Express for a few moments. Then power up the Time Capsule first and let it run a moment, then power up the AirPort Extreme and then the AirPort Express.
If you have a laptop running Leopard or Snow Leopard, you can move your computer around and check to see which device it is connecting to for wireless. Hold down the option key while you click on the fan shaped AirPort icon at the top of the screen and look for the BSSID. That is the AirPort ID of the device to which you are connected at the time.
To get the AirPort ID of each of your Apple routers, open AirPort Utility and click on a device on the left. On the right, you'll see the AirPort ID for that device.
For ethernet connections, you can plug into an available port on the switch, the Time Capsule, or the AirPort Extreme.
You should be all set. Please post back on your progress.

Time Capsule Not connecting to internet

Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
Let me explain what my network setup is before I tell about the problem:
I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
Would someone shed some light on the situation?

I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
o Wireless Mode = ?
o Allow this network to be extended = checked or unchecked?
o Radio Mode = ?
o Radio Channel Selection = ?
Time Capsule > Access Control
o MAC Address Access Control = ?
Internet > Internet Connection
o Connect Using = ?
o Connection Sharing = ?
Internet > TCP/IP
o Configure IPv4 = ?

Time Capsule --- Airport extreme ---- 2 airport express en wds

Hi,
I created a wds network for my house.
I set the timecapsule as the main base and set the aiport extreme and two airport express as remote.
My problem is that everything is working well except for the second airport express. I checked everything and the second airport express is set exactly like the first one and each ones is listed in the main one.... So why it is not working for the second one? Is there a maximum of remote airport express allowed as remote base stations??
Thanks in advance

Hello, catburlow.
If I understand correctly, your network setup is like this:
Internet <---wired---> Time Capsule <~~~WiFi~~~> Extreme <~~~WiFi~~~> Express #1 <~~~WiFi~~~> Express #2
…where Express #2 is wirelessly connected to Express #1, not to the Extreme. Is this correct?
If so, you may need to set up the first AirPort Express as a relay instead of a remote.
Also, if all your AirPorts support 802.11n, there's a much easier alternative to WDS:
http://docs.info.apple.com/article.html?path=AirPortUtility/5.1/en/ap2124.html

Time Capsule/Airport Extreme is the same as a Netgear router, right?

Idiotic question, I know. I just wanted to be sure before I bought it. I have Comcast cable internet and I'm leasing one of their Netgear Wireless Cable Modem Gateway - CG814WG routers. That router is horrible (the connection dies when my wife is on her computer and I'm playing Halo 3) and I want to replace it with Time Capsule so I can have a better connection with my computers and XBox 360. The Time Capsule/Airport Extreme can replace my Netgear with no problems, right? I believe I'll have a much better network experience without losing connection like I did with my Netgear.
Side note: The internet feed to the house is fine. My cable tv is fine and the line is good, so I'm figuring it has to be the horrible router since everyone else has complained about that model from Netgear as well. I'm just hoping Time Capsule will be my ultimate replacement.

Excellent. I did contact my ISP and cross-referenced their list with the bestselling cable modems on Amazon.com. Looks like the Motorola SB5120 Surfboard modem works great. It also has an ethernet port and cable so I guess that'll connect easily to Time Capsule since you said I only need an ethernet cable.
I guess I might have to make sure the initial setup goes good, in which case I might be back here to make sure I did that right.
Thanks for the help though. At least I'll know that I'll have the right hardware that works with everything I have.
Message was edited by: SomeTechGuy

Guest network feature of Time Capsule/Airport Extreme in conflict with DNS on OS X Server?

Hi, I want use the guest network feature of Time Capsule/Airport Extreme which requires an external DNS server but my OS X Server is the dns server...Can I configure server and airport with an external dns without messing up my OS server?
Thx Ron

If you want to use the guest network while also using your server for DNS - you will need to do the following: It's a bit painful - but it works.
On your Airport Device (Airport Extreme or Time Capsule) - in the Internet tab you will need to do one of the following:
1) Leave the DNS Servers Blank - which they will default to the DNS servers provided by your ISP.
2) Actually enter your ISP's DNS servers.
3) Enter Open DNS servers (I use 208.67.222.222 / 208.67.220.220).
The DNS servers specified in the airport device must be internet routable addresses (if you are going to use the guest network functionality) - and cannot refer to private ip address (e.g. 10.x.x.x, 192.168.x.x, etc).
Here is the painful part...on all of the devices (Macs, PCs, phones, ipads - that will be used on your "private" network 10.0.1.x - you will need to provide static DNS setting (but still allow DHCP to assign the devices IP address). You will specify 10.0.1.13 as primary DNS and 208.267.222.222 (or your ISP's primary DNS IP).
One you do this - your devices that you permanently use on your local network - will still use your server for DNS - and the external DNS - should your DNS server happen to be down.
Anyone visiting your house - will connect to your guest network - and automatically be DHCP assigned a guest IP address - and the external DNS servers that you specified in the Airport Extreme device.
This has been working great for me. I suspect that the guest network functionality is flawed in the Airport Extreme/Express and Time Capsule. Since I do not have another router that provides a guest network - I cannot say whether this issues is limited to the Airport devices - or whether this workaround would need to be done - regardless of which brand of router is providing the guest network.
In a nutshell - your household permanent devices will have to specify static DNS servers - but your guests will connect seamlessly without having to change and risk messing up any of their device settings.
If this solution works for you - Please be sure to click either "This solved my problem" or "This helped me".

Time Capsule bringing down my internet modem.

Time Capsule bringing down my internet modem.
I have been having issues for several weeks where my internet modem loses its connection (often the Time Capsule wireless network would continue but without its connection to the internet since my cable modem was down). I replaced my cable model with Time Warner but the problem continued where I would routinely lose the internet and have to unplug the modem and router several times to get it working again.
I tried removing the router from the equation and connected my laptop directly to the router via Ethernet cable. This seemed to work and the internet modem no longer dropped the connection. It seems the problem is some combination of the internet modem and time capsule router, though I have been using the same Time Capsule router for over a year with no issue.
I used Airport Utility to restore the factory settings on my Time Capsule and reconfigure the network from scratch. Once again the wireless and modem seemed to work together for an hour or so and then the modem dropped the internet again.
I can keep unplugging the modem and router every time this happens but there must be something causing a conflict somewhere. Any suggestions of things I may try to fix or diagnose the issue between the modem and the router?

Is the cable modem you have also a router?
If it is a pure modem I don't really see how a TC can pull it down.
Can you get any access to the TC in the state when there is no internet? Can you check if the WAN still has IP address via utility.
You need to use the v5 utility btw to get any useful troubleshooting info. For Lion just download and install it.
http://support.apple.com/kb/DL1482
Check the Log for any info there.. keep your eye on it if you cannot access the TC once it goes bad,, you need to try and get the info prior to failure.
How old is the TC? What model.. please the A1xxx model from the rubber mat.
If you have A1355 ie Gen3 there is a chance you are seeing the ethernet ports failing due to internal power supply problems.
I think a Gen4 is still too new to see this problem.

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
Frankly, it is not worth the effort and trouble to try to transfer the old backups to the new Time Capsule.....my opinion....having done this in the past.
It is possible though, but I would not recommend it due to the complexity and downsides involved with this. To give you an idea of how to do this, check out this support article.
http://pondini.org/TM/18.html
Even if you transfer the "old" backups over to the Time Capsule successfully, Time Machine will not simply "add on" to the old backups.
Time Machine will make a new complete backup of your Mac and then add incremental backups from that point.
My advice.....start a new backup on the Time Capsule and move forward. Keep the USB hard drive around for a month, maybe 2 or 3 in case you need to go back to an old backup for some reason. At that time, you will not likely need the old backups at all since you will have a current 2-3 month history of new backups. At that point, you can erase the USB drive and use it for another purpose.

Time capsule causes extremely slow internet

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