Time capsule connecting error

I'm having trouble connecting a new time capsule, I get "an unexpected error occurred.Try again"  I'm trying to connect wirelessly, and have reset the capsule.

I'm just trying to use the time capsule for time machine backups, and keep my existing router for the internet access.  It's a new time capsule and I'm trying to set it up for the first time, but when I try to use the airport utility, it gives me the error message, and won't let me get to the setup menu.
You do understand that the Time Capsule must connect to your existing router using a permanent, wired Ethernet cable connection, correct? This requirement is pictured in the Setup Guide that came with the Time Capsule.
The Ethernet cable must connect from a LAN <--> port on the existing router to the WAN "O" port on the Time Capsule. The Time Capsule can be located anywhere that an Ethernet cable will reach up to 330 feet or about 100 meters.
If you need help with the setup, we need to know what operating system is installed on the MacBook that you will use to setup the Time Capsule. It should be at least Lion (10.7.5) or higher, like Mountain Lion (10.8.x) or Mavericks (10.9.x).
If you are not sure about this, click the Apple icon in the upper left corner of the screen, then click About This Mac and post back with the OS X version number that you see there.

Similar Messages

  • Time Capsule Connection Error

    When trying to mount my Time Capsule, I get the following error: "The server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again." I think it might be a screwy permissions issue, but I really don't have a clue. The drive doesn't show up in Disk Utility.
    Any suggestions would be appreciated, thanks!

    check on a few things:
    Finder preferences:
    connected servers
    Finder sidebar
    connected servers
    Bonjour computers

  • Time Capsule Connection Help Needed (Flashing Amber)

    Guys,
    I've been trying to troubleshoot my Time Capsule connection for a week now and I have had zero luck. 
    I have a Imac with OSX 10.6.8  that uses AirPort v 5.6.1.  I have a Cat-5 (ethernet cable) plugged from my Time Capsule port (looks like this <-->) into an available port in my cable mode/router.  My Imac is also plugged into this router.  The two cat-5 (ethernet) cables are side by side.
    So....
    Every time I plug in the Time Capsule I get the following prompt via AirPort.
    AirPort Utility found a Time Capsule 802.11n (4th Generation) that is
    reporting problems.
    Time Capsule's Name :  My Capsule
              IP Address: 10.0.1.1
              Versino: 7.6.1
              AirPort ID: 12:88:93:CC:FF:72
    If this is not the AirPort wireless devise you want to setup you can select another from the list on the left. If you don't see it make sure.... Blah blah blah....
    To make a long story tollerable I do see my Time Capsule on the left at the top. Its the only one and its selected by default.  So I do the next logical thing right?  I click "Continue" and AirPort reads the Time Capsule's configuration.... and then...... I get the error
    An error occurred while reading the configuration.
    Make sure your Apple Wi-Fi base station is plugged
    in and in range of your computer or connected via
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    Can anyone help me understand why I can grab the Time Capsule's IP Address but AirPort can not read the hardware's (Time Capsule) config?
    I'm at a loss.
    Could my ethernet cable be the issue?

    Hackintosh,
    Thanks man... Yes, I plugged it into the circle symbol with no joy.  I also went to Wal Mart and baught a new seven foot cat-5 for $10.  Again I still have the flashing amber light.
    After plugging in the ethernet cable into the circle icon port AirPort returns the following prompt.
    I reset the TC (ball point pen to the reset hole untill fast blinking amber light occurs) and entered the needed params and it returns this error.
    An error occured close the configuation window and try again.
    It must be a config parameter that I'm setting incorrectly. There's a bunch so who knows what I'm doing wrong. 
    I just need the to talk to my Imac so i can get a backup executed. A wireless connection will take too long.
    FYI: The cat-5 is brand new and is 100% functional (green light on the TC and router.)

  • I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. My question is I now wish to add a second Airport extreme but am considering a hard wire connecti

    I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme.  Can my network operate properly to extend the network with both a wireless and wired extend functionallity?

    I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme.
    Excellent plan.
    Can my network operate properly to extend the network with both a wireless and wired extend functionallity?
    Yes, but don't get confused about the second AirPort Extreme, as it would not be configured to "extend" a wireless network.....it would be configured to "create a wireless network" using the same wireless network name, security settings and password as the Time Capsule network. Configure the second Extreme in Bridge Mode.
    This Apple support document will show you how to hookup and configure the second AirPort Extreme:
    http://support.apple.com/kb/HT4260

  • How to improve quality of time capsule connection signal?

    how to improve quality of time capsule connection signal?
    i have one time capsule in Ground floor but the signal is very weak in the first floor? how can i improve the Quality internet signal???

    wassimfrombeirut wrote:
    Dear LaPastenague
    Thank you for your reply
    i just need to ask you a question; i am a new  system admin using mac.
    i need a software that can manage my internet bandwidth; qouta; and restriction to facebook; youtube and other web
    could you guide me to a software i can use????
    note that my environment is fully mac laptop; and using Time capsule as Wi Fi source to connect to enternet.
    thank you;
    best regards
    wassim;
    The best software to do what you want, is not on a Mac. It is a router.. gargoyle.
    You can keep using the TC as wifi source but get a router that can can take gargoyle firmware.. the best in my testing is netgear WNDR3700. Gargoyle itself is a free download.
    http://www.gargoyle-router.com/download.php
    There are other routers and router boards it will work on.. but make sure you pick something compatible. I have used several different routers and the one above is the best so far.

  • Can't connect to Time Capsule. Error: Could not connect to the disk. Make sure NetBIOS is enabled and try again (53).

    I have a Time Capsule that I've been using for a while now. I've got a Windows 8 PC and a few MacBooks that I use with it.
    Recently, I had to hard-reset my Windows 8 PC (with the reset button while everything was locked up). When it came back, I couldn't connect to my Time Capsule anymore. I get the error message: "Could not connect to the disk. Make sure NetBIOS is enabled and try again (53)."
    I've tried:
    Checking on the NetBIOS service to ensure that it's running
    Explicitly enabling NetBIOS on the Internet connection
    Renaming my Time Capusle to have no spaces or disallowed characters
    Pinging both the Time Capsule's name and IP address (both respond)
    Any suggestions?

    Do you have bonjour installed? If not I recommend you install the full apple airport utilities for windows.. although only win7 is available.. it does install in win8. Apple btw need to do some work on making windows access current.
    In windows explorer, simply type the address to the TC in the address bar.
    \\TCname or \\TCipaddress
    If it fails.. turn off firewall and ensure the PC is located at home..as opposed to work or public. A windows PC can go stupid and think it is suddenly in a new environment for no apparent reason. Your reset might do exactly such a thing.
    If you still have issues.. are you getting full internet access ok?
    Can you open the airport utility in windows and find the TC? If so go to the file sharing page and turn on the guest account to read and write access. This helps loads.. and make sure the workgroup is set to WORKGROUP.

  • Time capsule connection problem  -6753 error

    We have a problem connecting to a time capsule, we are connecting via ethernet, we can connect if we disconnect power and restart, we can connect for around 2 minutes then the connection is dropped every single time.
    With an error code of -6753, now if apple have taken the time to create an error code, then surely somebody at apple can tell us what this error code means..?.
    Anyone else having similar problems and anyone know of a fix.
    We have effectively have 1TB of useless desk decoration in our office..!!
    We have tried two hardware resets, removed harddrive and did a full diagnostic test, upgraded and downgraded the firmware to check that it wasnt that.
    Disabled automativ time updates, disabled wireless, disabled DHCP, manually set an ip address, and not using IPV6....!!!!
    still does the same thing, comes to life with initial power up, then two minutes later just refuses to connect, this is with both airport software and network file access..!!
    answers on a postcard please...!!!!! Come apple techs, someone give us an answer as this seems to be a common problem, what does that error code mean...?

    We have a problem connecting to a time capsule, we are connecting via ethernet, we can connect if we disconnect power and restart, we can connect for around 2 minutes then the connection is dropped every single time.
    With an error code of -6753, now if apple have taken the time to create an error code, then surely somebody at apple can tell us what this error code means..?.
    Anyone else having similar problems and anyone know of a fix.
    We have effectively have 1TB of useless desk decoration in our office..!!
    We have tried two hardware resets, removed harddrive and did a full diagnostic test, upgraded and downgraded the firmware to check that it wasnt that.
    Disabled automativ time updates, disabled wireless, disabled DHCP, manually set an ip address, and not using IPV6....!!!!
    still does the same thing, comes to life with initial power up, then two minutes later just refuses to connect, this is with both airport software and network file access..!!
    answers on a postcard please...!!!!! Come apple techs, someone give us an answer as this seems to be a common problem, what does that error code mean...?

  • Time Capsule connectivity issues with cable modem

    I have Comcast internet service (coming through a Linksys CM100 modem, no router) plugged directly to a 2TB dual-band TimeCapsule. In the past this has been working, and the TimeCapsule has been providing internet access to three Macs, as well as backing them up. I also have an AirPort Extreme base station (not the dual-band one but not the 2003-era UFO-shaped one either) that has been connected to the TimeCapsule over house ethernet to provide wireless through the rest of the house. Last night my connection kept dropping out. I could connect to one wifi network and it would not work, then I would connect to the other and it would work for a while before stopping. I have disconnected everything and then replugged only the cable modem and my TimeCapsule. When ethernet is plugged directly into my iMac from the modem, I get an internet connection without issue. When I plug it into the TimeCapsule, it reports an internet connectivity error. It says it gets no IP address, and no DHCP setting that I provide it with alleviates this message.
    I'd be gratful for any suggestions on how to fix this issue. I don't really want to wipe the TimeCapsule completely, as it contains our backups to last July.

    When ethernet is plugged directly into my iMac from the modem, I get an internet connection without issue. When I plug it into the TimeCapsule, it reports an internet connectivity error.
    Because cable modems associate and "remember" the device with which they have established a connection, they need a complete reset whenever you change the device that is immediately connected to them.
    Push the reset button, If present, on your modem
    Power off the modem
    Pull the battery if it is easily accessible
    Power off everything else on the network, order if not important
    Wait at least 15 minutes
    Make sure that the Ethernet cable from the modem is connected to the WAN port (circle of dots icon) on the Time Capsule
    Power up the modem and let it run 2-3 minutes by itself
    Power up the Time Capsule the same way
    Power up each of your other devices about a minute apart
    Check for proper operation the network.

  • Trying to use Airport Extree in Time Capsule nned error code help

    I am a log time apple supporter but I have been messing with this since last night trying to get the @^#&# thing to work. I got conencted erlier to the internet now when i come back from dinner i can;t connect and and i get error code 6765. Earlier i got a message somethinga bout a bios but i did nto write it downa nd now can;t get it to produce it.
    Can;t they ever make anything that works the first time out of box for us older non techy guys.
    HELP
    Dan

    Thank you for your quick answer, smorkerz. However, I did it and it doesn't work.
    I tried to check separately the time capsule and the airport extreme, switching one off when using the other one. The result is that each one works alone but when I use them both, just time capsule appears, works well, and I can't use the airport to print for instance.
    Do you understand anything ?

  • Finder Time Capsule connection problem

    On a client's brand new iMac, I clicked on the Time Capsule in Finder and clicked "Connect". It failed, and the console gave the following error:
    /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[268]
    SharePointBrowser::handleOpenCallBack returned 45
    I tested this on 3 other Macs on the same network, and they all worked fine connecting to the same Time Capsule, so this is system specific. I created a new user account, and it still didn't work. I checked the iMac's connectivity to the network, and it was fine. I tried creating a new network location, no go.
    I'm out of ideas and my client is anxiously awaiting a functional backup system. Anybody else come across this issue? Any ideas? Thanks!

    Never figured out why this happened, but an Archive and Install of Leopard, fixed it.

  • Time Capsule (OSStatus error -6602.) Cannot choose backup disk

    I have no idea what to do next. The wireless connection on my 500 GB Time Capsule works fine. However, a few days ago, I noticed that it was no longer backing up. I tried the usual things (resetting Time Capsule, unplugging Time Capsule, changing my disk name) and even did a full erase. Every single time I try to turn on my Time Machine and select the backup disk, it gives me this error when I enter my password:
    Operation could not be completed
    (OSStatus error -6602.)
    I know I am entering the correct password. I tried to run disk utility but even though I can see my Time Capsule, I cannot verify it. Any thoughts?

    I've had this problem since August. Every once in a while I do searches and try different things, but so far nothing has worked. Would love to find the answer to this. I can no longer backup anything even though I've reset the capsule and even wiped out my data and tried to start from scratch.
    I finally sprung the $9.99/month for drop box just to have backups. It's ridiculous.
    This is about the 5th time I've had issues with the time capsule and had to wipe out my backups.

  • Time Capsule Permissions Error with Torrent Client

    Hi all.. i'm having a problem with using my torrent client with Time capsule and i'm wondering if anyone can help me at all?
    I am using time caspsule as a wireless external hard drive with my macbook pro. And i'm using it to store my torrent files and as a download foler for my torrents. Lately my torrent client(i've used both transmission and Utorrent) has been giving me permission/data missing errors.
    What hapens when i start downloading a torrent is that it will start downloading for about 30 seconds and then gives an error saying either permission denied or data missing.
    I'm assuming this is happening because somewhere there are permissions on the time capsule that prevents the torrent client from reading and writing to it.
    However when i bring up the info on any folders in the time capsule it clearly startes that i have read/write permissions for all user types.
    That being said, i notice that when i bring up the information window of the time capsule as a whole(similair to viewing an external hard drive info) and view the permissions, i notice that permissions for 'unkown' users are 'read/write', however permissions for 'everyone' are 'no access'. i'm not sure if this is contributing to the torrent client error. When i try to change the permission for 'everyone' a messafe comes up saying that i don't have priveledges to change the setting! and i can't figure out how to change this setting. i'm not even sure if this is what i need to change tho.
    I am the only user for this time capsule and my macbook pro is the only computer connected to it. i am using airport to connecr to it and i ccess internet through it. I can still transfer files and open up files on the time capsule through my macbook pro. i can access everything on it, it's just that both transmission and utorrent seem to be having trouble accessing the files on it due to some permissions settings which i must need to chang to allow access. however tranmission / utorrent have no issues with dealing with torrent files on my hard drive on my macbook pro, so i;m sure its not an issue with te torrrent client itself.
    Any help would be much appreciated!
    thanks!

    Just go to the disk file sharing page, turn on guest access and give it full permissions for read and write.
    But let me say this is probably a poor way to do things.. All the files you collect are actually being loaded into temporary files on the MBP and then copied across to the TC.. in the end you may as well just use the MBP to do your torrenting.. and once you have the files, move them across the TC.
    We have also had issues with the TC dropping off the network on the latest firmware. So what you might be seeing is issues with afp connection to the TC.. open the log and see if you get loads of connection and disconnections from the IP of the MBP.. if so you are seeing the issue we are having.

  • Time  Capsule backup error

    Ive been able to backup to my time capsule with no problem for several months.
    Now when I try to back up I get an error that says
    "The backup volume is read only."
    When I do a Verify Disk in Disk Utility on the sparsebundle I get an error that says
    Invalid sibling link
    Volume check failed
    Error: Filesystem verify or repair failed.
    Thanks
    Joel Simkhai

    I had a similar experience last month in August. Started the TC/TM routine in May 2008 until it just broke down without any warning and/or indication. When I tried reset/restart, I can sometimes mount the TC drive but it says the volume is read-only.
    Tried to google for information and also look up Apple Support. Found a few potential links but the suggestions didn't work for me. The time I spent surfing for help in Google was about the amount of time it took for me to start a fresh backup (i.e. 3-4 hours with ethernet cable connected to TC).
    So, my advice for you is to move along, reformat and start again. In any case, the backups can die on you anytime, so make sure to have at least 2 copies of every backup. I have 1 external HDD, 1 on TC and 1 on my old WinXP machine. You never know which one of them will crap on you at any point in time, but I figured that the chances of all 3 failing is pretty slim.

  • Time Capsule disconnected error messages

    MacBook Air 2011
    I used to have a Time Capsule (2nd generation, I think) that eventually died on me, so I've removed it.
    Now I keep getting annoying error messages when starting Chrome:
    These delay the start of Chrome as I have to click ok two or three times, often delaying it by up to a minute. Super frustrating.
    My Time Machine is turned off and I have deleted the Time Capsule as a backup server, so not sure why it's trying to connect.
    Any help would be appreciated.

    The message is not from chrome though.
    You need to check that there is no other reference to the TC in the system.
    Check in Finder under Go Connect to server and delete anything there.

  • Time Capsule connection to Comcast

    I 'upgraded' my Comcast account to use their modem and wireless connections, problem is I already have Apple Time Capsule (latest version) and while I don't need it to do wireless anymore, I still need to connect it so it can backup on Time Machine. Problem, I keep getting errors that I can't connect it.  I've opened the Airport Utility to look at options, but each one I try doesn't allow me to connect my Time Capsule.  Any suggestions are appreciated!

    Set the TC in bridge mode and plug it in by ethernet.
    You can keep the wireless setup on the TC as is.. or change it to match the comcast modem router.
    This is called roaming network. http://support.apple.com/kb/ht4260
    Even though you are using different routers the fundamentals of the setup remain the same.
    SSID = Wireless Name
    Security WPA2 AES = WPA2 Personal
    Same password.
    But I recommend you set channels in both manually.. because auto channels can pick adjacent channels that are simply not separated enough.. There are only 3 non overlapping channels at 2.4ghz, 1, 6, 11 so use 2 of those.
    5ghz in the TC should not matter as the comcast router won't use it.

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