Time Capsule Connection failed

Hello together.
I was hoping that 10.5.3 will solve my problem but it wasn't the case.
When I open finder and try to access the TC always for the first time I get the connection failed message. When I click on harddisk and than back to TC the connection is working.
This is strange! What to do?
Need help, this is driving my crazy....

I had the same problem and the way I fixed it was as follows:
In the desktop click on Macintosh HD
In the left panel of the window you will see Time capsule as a share drive
When you click on this shared drive it says "Connection failed"
However in the right side there should be a button which says "Connect as"
Click on this button and then it will ask you for a password (which is the same as the password you used to set up TC)
Hope this helps others (although it sounds too simple)
Mac OS X 10.5.2
Airport Utility 7.3.1
MacBook Pro

Similar Messages

Time Capsule: Connection Failed on Mavericks

Hi Everyone,
After updating to OS X Mavericks Time Capsule has started working very unusual.
When Macbook goes to sleep and when you wake it up after hour or a bit more I can't access to Time Capsule's drive: Connection Failed.
If you try reconnect to TC it doesn't help at all. Only the restart of TC helps to solve it.
Meanwhile if you try to connect TC drive with FileBrowser on iPad / iPhone there is no issue.
You can connect at anytime without problems.
Please help me with that question, it make me crazy
MBA 11'' (2013) with OS X Mavericks
Time Capsule 2TB (2013) FW: v. 7.7.1
Thank you in advance!
Kind regards,
Alexey

Try resetting the Time Capsule. I have done a reset and a full reset (page 28) many times and it has always straightened out the Time Capsule.
Time Capsule Manual
28 Chapter 3 Tips and Troubleshooting
If Your Time Capsule Isn’t Responding
Try unplugging it and plugging it back in.
If your Time Capsule stops responding completely, you may need to reset it to the
factory default settings.
Important: Resetting your Time Capsule to factory default settings erases all of the
current settings and resets them to the settings that came with your Time Capsule.
To return your Time Capsule to the factory settings:
mm Use something pointed (such as a ballpoint pen) to press down and hold the reset
button until the status light flashes quickly (about 5 seconds).
Your Time Capsule resets with the following settings:
ÂÂYour Time Capsule receives its IP address using DHCP.
ÂÂ The network name is reset to Apple Network XXXXXX (where XXXXXX is replaced
with the last six digits of the AirPort ID).
ÂÂ The Time Capsule password is reset to public.
If your Time Capsule still isn’t responding, try the following:
1 Unplug your Time Capsule.
2 Use something pointed to press and hold down the reset button while you plug in
your Time Capsule.

First Time Capsule HD fail, after exchange, 2nd TC Wifi Failed.

I'm very upset with Apple that such a product with obvious defects would be released to the market. I purchased a TC 500GB last Thursday, setup it up on Friday morning, after 1 hour of use, I plugged in a NTFS HD drive. Obvious, the TC was not compatible with this, so I unplugged it and rebooted the TC. After that, the internal 500 GB drive was no recognized and nothing I did could restore it. I tried restoring factory settings, and power cycling it. Nothing worked. So I returned the unit and exchanged for another one.
The second time around, I was able to get everything set up that way I wanted. All ethernet ports were connected, a USB hub was use to connect to a canon printer and external HD drive. I transferred about 250 GB of windows data to my external HD overnight and use Time machine to back up my mac book pro. The next day, I ran a virus scanner on my external HD from windows vista. After a few minutes, my network went down completely and I had to reboot TC, but this time, I can't get any wireless device to connect to TC. Wired connection worked, but Wireless became useless. I tried everything I could think of to get it to work. I rebooted, check for updated software and firmware from a wire connection, restore factory settings, enable/disable wireless security and I still couldn't get my Macbook Pro to connect.
After much frustration, it became obvious that Wifi is broken. So within 4 days after purchase, I had 2 Time Capsule 500GB fail on me. The first one had a Hard drive failure and the second one had a Wifi failure. I'm an IT admin guy so I have a good idea if the problem is software or hardware, and it is very clear to me the TC has hardware issues.
In the end I returned my TC today to the apple store for a refund. I'm going to wait another month to buy the TC again. It is really a great product with great features for the price, but the initial production of TC is flawed. Please correct this Apple ASAP.

There is a bug in Lion and made worse rather than fixed in Mountain Lion that causes the disk in the TC to disappear.. exactly what you found.. worse by wireless than ethernet.
Apple have not yet acknowledged there even is an issue.
I don't even have a work around.. it simply doesn't happen on Snow Leopard.. which is rock solid network wise.
A few things I can suggest.. clean install much better than upgrade install of the OS.. certainly problems on laptop wireless can be partly attributed to upgrade install.. if that is what you did.
I would reset the TC full factory settings.
Use all SMB compatible names.. short, no spaces, pure alphanumeric.
That is for TC name.. wireless names.. put a different name for 5ghz.. and hard disk name.. which should be data but has sometimes default to Time Capsule.
Lock the radio channels. So use manual settings and try 1, 6 or 11. And using different name for 5ghz you can set the laptop to prefer 5ghz if it is in range.
Use WPA2 personal security only.
Use very short lease time for DHCP.. 20min is good value and will cause almost no extra network traffic but should keep things updated. You can also use dhcp reservation to keep everyything using the same IP.

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. My question is I now wish to add a second Airport extreme but am considering a hard wire connecti

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme. Can my network operate properly to extend the network with both a wireless and wired extend functionallity?

I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme.
Excellent plan.
Can my network operate properly to extend the network with both a wireless and wired extend functionallity?
Yes, but don't get confused about the second AirPort Extreme, as it would not be configured to "extend" a wireless network.....it would be configured to "create a wireless network" using the same wireless network name, security settings and password as the Time Capsule network. Configure the second Extreme in Bridge Mode.
This Apple support document will show you how to hookup and configure the second AirPort Extreme:
http://support.apple.com/kb/HT4260

Time Capsule Connection Help Needed (Flashing Amber)

Guys,
I've been trying to troubleshoot my Time Capsule connection for a week now and I have had zero luck.
I have a Imac with OSX 10.6.8 that uses AirPort v 5.6.1. I have a Cat-5 (ethernet cable) plugged from my Time Capsule port (looks like this <-->) into an available port in my cable mode/router. My Imac is also plugged into this router. The two cat-5 (ethernet) cables are side by side.
So....
Every time I plug in the Time Capsule I get the following prompt via AirPort.
AirPort Utility found a Time Capsule 802.11n (4th Generation) that is
reporting problems.
Time Capsule's Name : My Capsule
          IP Address: 10.0.1.1
          Versino: 7.6.1
          AirPort ID: 12:88:93:CC:FF:72
If this is not the AirPort wireless devise you want to setup you can select another from the list on the left. If you don't see it make sure.... Blah blah blah....
To make a long story tollerable I do see my Time Capsule on the left at the top. Its the only one and its selected by default. So I do the next logical thing right? I click "Continue" and AirPort reads the Time Capsule's configuration.... and then...... I get the error
An error occurred while reading the configuration.
Make sure your Apple Wi-Fi base station is plugged
in and in range of your computer or connected via
Ethernet and try again. (-6753)
Can anyone help me understand why I can grab the Time Capsule's IP Address but AirPort can not read the hardware's (Time Capsule) config?
I'm at a loss.
Could my ethernet cable be the issue?

Hackintosh,
Thanks man... Yes, I plugged it into the circle symbol with no joy. I also went to Wal Mart and baught a new seven foot cat-5 for $10. Again I still have the flashing amber light.
After plugging in the ethernet cable into the circle icon port AirPort returns the following prompt.
I reset the TC (ball point pen to the reset hole untill fast blinking amber light occurs) and entered the needed params and it returns this error.
An error occured close the configuation window and try again.
It must be a config parameter that I'm setting incorrectly. There's a bunch so who knows what I'm doing wrong.
I just need the to talk to my Imac so i can get a backup executed. A wireless connection will take too long.
FYI: The cat-5 is brand new and is 100% functional (green light on the TC and router.)

How to improve quality of time capsule connection signal?

how to improve quality of time capsule connection signal?
i have one time capsule in Ground floor but the signal is very weak in the first floor? how can i improve the Quality internet signal???

wassimfrombeirut wrote:
Dear LaPastenague
Thank you for your reply
i just need to ask you a question; i am a new system admin using mac.
i need a software that can manage my internet bandwidth; qouta; and restriction to facebook; youtube and other web
could you guide me to a software i can use????
note that my environment is fully mac laptop; and using Time capsule as Wi Fi source to connect to enternet.
thank you;
best regards
wassim;
The best software to do what you want, is not on a Mac. It is a router.. gargoyle.
You can keep using the TC as wifi source but get a router that can can take gargoyle firmware.. the best in my testing is netgear WNDR3700. Gargoyle itself is a free download.
http://www.gargoyle-router.com/download.php
There are other routers and router boards it will work on.. but make sure you pick something compatible. I have used several different routers and the one above is the best so far.

I have been trying to share file between my Mac Book Air and PC Laptop.Sometimes my Mac sees the PC and tries to connect but every time the connection fails. It says server may not exisit or network problem. I have apparently no network problem. Thanks fo

I have been trying to share file between my Mac Book Air and PC Laptop.Sometimes my Mac sees the PC and tries to connect but every time the connection fails. It says server may not exisit or network problem. I have apparently no network problem. Thanks for any help you may provide

hi,
somewhere on the windows machineshould be something like "network setup wizard". exactly where it is and what it is called i cannot remember off the top of my head, windows help is actually slightly useful here, it should have a link to it.
all the options checked on the mac are only what services the mac is offering to other machines, they have nothing to do with the services it can access (mostly...).
oh yeah, to actually connect to the pc after you have turned its sharing on, use the finder, or, when it does not show the pc (this happens on and off, possibly a refresh problem apple...) choose go --> connect to server and enter smb://<pc's name or ip>
to find the ip, the easiest way i think is
start --> run --> cmd ->> ipconfig
Andrew
Message was edited by: Andrew Dicker

Hard Drive failed now time capsule connecting to backup volume for hours

My main hard drive went bad. I had a spare in my machine. I installed osx on the spare and then migrated all of my data from my time capsule (which had worked like a champ). I am now running fine again and I have all my files, music, apps, everything I had before my hard drive went bad. Now the only problem I have is when I try to connect to time capsule now, there is a little window which reads "connecting to backup volume". It has been this way for hours and I suspect there is something amiss. If it were simply preparing and looking to see what has changed, it would have connected. Can anyone help me out on this problem? I would truly appreciate it.

John,
*Reboot Time Capsule*
Unplug the TC from the wall outlet.
Wait 10-15 seconds.
Re-plug it in again.
After it has restarted (30-60 seconds), does it show up in Airport Utilities?
If not try "Rescan" again from the File Menu.
Next, if you want to continue using the TC for Time Machine backups do the following:
*Reselect Your Time Machine Disk*
Go to System Preferences --> Time Machine.
Use the slider on the left to turn “OFF” Time Machine.
Click the "Change Disk..." button.
Select "None" and click "Stop Backing Up".
Now click "Choose Backup Disk" and reselect your backup hard disk again.
Now use the slider on the left to turn “ON” Time Machine.
Close System Preferences and try backing up again.
*Full Backup After Full Restore*
Bear in mind that in all cases Time Machine will perform a full backup after a full restore. This is normal. Time Machine will resume incremental backups after the full backup has completed. To view previous backups, Control-click or right-click the Time Machine icon in your Dock or Option-click the Time Machine menu extra and Choose "Browse Other Time Machine Disks," then select your previous backup volume. You will enter Time Machine and be able to browse your previous back ups and restore files. (http://support.apple.com/kb/TS1338)
So even on unchanged hardware, if you reinstall your system software and restore your user data, Time Machine starts anew, and you will not be able to resume backing up with the same history as the previous backups.
While there may be ways to fool/hack Time Machine into recognizing previous backups without performing another full backup, they are likely rather elaborate.
Ultimately, though, in a couple of months, all the effort to preserve old backups may seem pointless. After all, Time Machine will eventually purge away that data anyways as it replaces it with new files.
It may simply be easier to begin a fresh series of backups while saving the previous backups until your satisfied that you have enough history built up. Then delete the old backups.
Let us know if the above helped.
Cheers!

Ca.t connect to Time Capsule after failed OS update

This is going to be a bit long but here goes:
I was notified of two updates to install this afternoon. I told it to update and partway through the first the system hung. It was a small update and I don't recall what it was, but the second one was a large security update. It never got to that one.
OK, I had to power the system down because it was completely locked up. Upon rebooting it came up fine until it tried to connect to Time Capsule. I typed in my PW and it gave me an incorrect user, PW or login error message. At this point I also could not connect to the internet. Safari gave me a POSIX error: no buffer space available message.
At some point here the status light on TC was flashing yellow. I reset it to the factory defaults to no avail. I still couldn't get into it. I have a clone of the drive so I booted off that and got the same results so that would seem to rule out a corrupted file.
Now for the funny part, I booted into safe mode and I not only had an internet connection, but I was also able to get into the TC setup and everything seems to work fine in safe mode. When I boot into normal mode I am right back to square one. It opens the window for TC and asks for my PW. When I enter it I get the error message about PW/user/login.
And throughout this whole process I was able to access the internet just fine on my PC-BSD machine connected to the router portion of TC. Suggestions anyone?

This mornings update: I can ping so I am getting out. When I click on the network icon in the finder sidebar it comes up empty. When I try to run Netinfo Manager the program stops responding and I have to force quit it. And when I run Airport Utility it actually finds the TC unit, bit when I click continue it comes back after a few seconds and says: An error occured while reading the configuration.
After the please make sure everything is plugged in ,essage I get: (-6753)
Anyone have any idea what is going on here? It almost looks like the Network is information is missing.

Airport time capsule connection to disk fails, requires reboot

I have a 3TB airport time capsule. It has been upgraded to 7.7.3. The AirPort side works great with all the apple and win devices in our home network. The problem is between my MacBook Pro and the time capsule side. It seems like every few days I lose the ability to either perform a Time Capsule back up or even connect to the disk (which we use for storing files). The only way I can get the connection back is by reloading the Airport unit.
Any suggestions / ideas would be appreciated as this is become a pain.

It does sound a better option to use Time Capsule as the main network device and then extend it with Airport Express. The time capsule is way more powerful than the Airport Express. Also if your Airport Express wasn't brought recently it's probably Wireless G. So if you extend a Wireless G network you only get G and not N. Best advise I can give put your TC in place first and worry about AE later.

I have a time capsule connected directly to fiber connection. I have connected a windows server directly to TC and configured it for remote desktop connection. From my interanet I can access srvr but not from my home. What config I need on TC?

I have a time capsule directly connected to fibre optic point out. All pcs and macs are connected wirelessly to the internet. I have connected a windows server pc to TC. When configured for Remote desktop connection, I can access windows server from within interanet but don't know how to access it from internet. I guess I need to change some settings in TC to get some ip adress for the remote desktop connection from my home. Anyone who can help me out? Appreciate it.
Narmin

I am a little lost now.. I have read again your title and your first post.. and they seem inconsistent.
In the title you state.
From my interanet I can access srvr but not from my home.
Interanet is not a word I know.. I assumed intranet...are you talking about internet or intranet? And just to be clear say WAN or LAN.. !! Is your home part of the interanet??
In the first post you state,
I can access windows server from within interanet but don't know how to access it from internet.
Now this is more normal.. the issue is not in the home at all, it is accessible from there but fails from internet. If this is correct, then you can do a few obvious things to determine where the problem is.
But first I need to know are you actually testing from a different internet connection to your home lan.. you are not just trying the public IP from inside the LAN as that will fail due to the TC not doing NAT Loopback.
I am also assuming the TC is the only router in the network, and has the public IP on the WAN interface.
And I am also assuming you have turned on the ping responder and you can actually ping your public ip from the internet and get a response. This helps no end in figuring out where there are issues. Strange but I have no idea if there is a ping responder in the TC WAN so you might need to forward that as well. Also if you have a dynamic public ip address are you using dyndns or no-ip or some other service to connect.
1. Test bypassing the TC.. plug the internet connection straight into the windows server,, and test if you have access. If yes, the TC is the problem.. if not, your setup on the windows server is wrong.. look at firewall in particular.
2. Assuming from test 1 the TC is the problem, Post the screen shots of the port forwarding setup for us to look at.. that is by far the easiest way to check it out.
There are lots of references to port forwarding in the TC.. eg
http://must-know-mac.blogspot.com/2008/07/how-to-port-forward-time-capsule.html
The things that generally go wrong are firewall on the computer that is accepting the port.
The ISP doesn't allow connections on a particular port. (not likely in your case)
The router is behind another router.. double NAT will kill any port forward.
Upnp has already allocated a port.. not an issue as TC doesn't use upnp although a reboot of everything after you set port forwards is well worth it.. amazing how things don't stick properly without a reboot.
IP on the receiving device is not static and so changes.
Not enough or right type of ports are opened. This is always messier than it looks as one port is often not enough for two way communications.

Why am I losing my Time Capsule connection?

I keep getting this message every so often:
Then I say, "use disk" and I get this message"
So I can no longer rely on Time Machine to be backing up, which makes the whole excercise useless. This is connected by ethernet, by the way, not wifi. Also, the backup disk is connected by USB to the Time Capsule. Any idea what to do to fix this and avoid it in future? Previously it was all working just dandy, so not sure why this has cropped up now.

If it's true that external is the issue, then wonder why it worked just fine for months.
So do I believe me.
A 500GB TC is old.. and is near EOL unless you have replaced its power supply.
When you attempt to backup does the external drive spin up?? If not, force it to spin up by disconnecting and reconnecting it. If it works once spinning but fails the next time.. use a powered usb hub.. I can promise you the power supply in the TC will be on its last legs. If it still fails to spin up.. there is either a fault in the external drive.. that also happens.. plug the external into the computer and test it or the TC can no longer sustain the load.
It also could be firmware.. if you recently upgraded a Gen1 TC to 7.6.4 downgrade it to 7.5.2 as it is hugely more reliable on those old models.
If you are hard wiring to the TC to do backups to an external drive.. you may be pleasantly surprised to realise the same backup to the USB drive plugged directly into your computer will go at between 2-4times the speed. In fact even USB2 disk on the computer is faster for backup than the internal disk in the TC.
It is also hugely more reliable.

Time capsule -connecting, backup, file transfer

hello,
i am very new to time capsule, and have the following issue i would like to get solved/understand:
1. when i want to access my time capsule disk through the normal finder window, clicking on the time capsule icon to the left, it appears that finder tries to connect, but then i get a connection failed message. only when i access it through go>connect to server> etc, it appears as a disk. Now I would like to know, if the connection established that way (through connect to server) is actually connecting via internet, instead of using the direct wireless connection to the disk (I'm sitting right next to my time capsule)?? In the case it is using the internet to connect my time capsule, for sure my connection to the disk should speed up, as soon as i get the connection through wireless, isn't it? For the rest everything works just fine, internet connection wirelessly with airport, etc.
2. I am transferring data from an old backup disk to my new timecapsule. i have this old disk connected to mac my through usb, and drag n dropped the files on the time capsule. the copying process is fairly slow, but still faster than connecting the old disk directly to the usb slot on time capsule. Is there any way of directly transferring data through the usb slots from my old disk to my time capsule? it would be so much faster.....
thanks in advance...

Welcome to Apple Discussions!
majajaja wrote:
hello,
i am very new to time capsule, and have the following issue i would like to get solved/understand:
1. when i want to access my time capsule disk through the normal finder window, clicking on the time capsule icon to the left, it appears that finder tries to connect, but then i get a connection failed message. only when i access it through go>connect to server> etc, it appears as a disk. Now I would like to know, if the connection established that way (through connect to server) is actually connecting via internet, instead of using the direct wireless connection to the disk (I'm sitting right next to my time capsule)?? In the case it is using the internet to connect my time capsule, for sure my connection to the disk should speed up, as soon as i get the connection through wireless, isn't it? For the rest everything works just fine, internet connection wirelessly with airport, etc.
Hmmm... my Time Capsule folder resides in my Shared Folder under Finder. It mounts a few seconds after I click on it. I've never had to +connect to server+.
2. I am transferring data from an old backup disk to my new timecapsule. i have this old disk connected to mac my through usb, and drag n dropped the files on the time capsule. the copying process is fairly slow, but still faster than connecting the old disk directly to the usb slot on time capsule. Is there any way of directly transferring data through the usb slots from my old disk to my time capsule? it would be so much faster.....
Unfortunately, you will not be able to continue to use this Time Machine backup in this manner. TM utilizes a sparsebundle when backing up to a NAS (Time Capsule) which is very different from a backup into a folder structure if the HDD is connected directly to your Mac (USB HDD). Your TM back ups will still be available on your USB HDD, but you are better off starting an entirely new backup on TC.
Good luck!

Time Capsule & Connectivity to the Internet

I am using a new MacBook Air with the new time capsule. My chosen network disappears after a while and I must unlock and then choose/open the network dialog box to rechoose my desired network? My Iphone and IPad do not have the same issue.

halo buddy. Unfortunately I didn't find a solution. I tried, calling apple care, reaching this forum, google, but failed, and then I sent it to apple retail store to change a new one since it's still in warranty. Genius Bar people told me it's hard to tell what the disgnosis was because it would take time to carry on tests, according to my description of the periodical loss of internet connection.
I didn't meet your iphone pc sync thing. Yes very strange situation. I strongly recommend you to take it to the apple retail store. But should its warranty expired, would help if you make a call before you go.

Finder Time Capsule connection problem

On a client's brand new iMac, I clicked on the Time Capsule in Finder and clicked "Connect". It failed, and the console gave the following error:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[268]
SharePointBrowser::handleOpenCallBack returned 45
I tested this on 3 other Macs on the same network, and they all worked fine connecting to the same Time Capsule, so this is system specific. I created a new user account, and it still didn't work. I checked the iMac's connectivity to the network, and it was fine. I tried creating a new network location, no go.
I'm out of ideas and my client is anxiously awaiting a functional backup system. Anybody else come across this issue? Any ideas? Thanks!

Never figured out why this happened, but an Archive and Install of Leopard, fixed it.

Time Capsule Connection failed

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