Time Capsule connection is slow.

I want to connect both my iMac and a windows PC laptop to the TC. The PC needs to connect via wireless, however the iMac is sitting close enough to connect via cable. When I use the TC to join a wireless network, both computers can connect, however file transfer between the TC and iMac or PC is extremely slow. I have tried connecting the TC to the iMac with a cat 5 cable and transfer is ok (still not the fastest) however the PC can not find the TC over the wireless network. Any sugestions? I thought connecting the TC via cable to my Belkin router to exend the wireless network would help, however this does not seem to work at all.
Thanks

Hello Bob,
Excuse me jumping in here (first time I've posted on any discussion) but I am trying to understand what is wrong with my Time Capsule set up. With limited technical knowledge I usually find the newer Apple products easy to install and use, but since buying a TC this week (2TB) to back up my MacBook Pro at home I am not finding enough information in the install guide to assist. I have approx 400 gb to back up, have excluded several items now to reduce it to 230 GB but it is still so slow via wireless that it is going to take at least 3 or 4 days to run the first back up. I understood that the first back up takes longer than usual, so connected an ethernet cable to hopefully make it faster. I am not convinced that the cable is even making any difference and now reading your comment below, am thinking I have to disconnect from the wireless connection so that the Ethernet works. IS this correct? I then assume I have to go back in after the first back up and re-set it to connect wirelessly?
When the TC is configured to "join a wireless network", the device performs no routing functions, so the Ethernet ports are disabled. All backups occur over wireless only, (even if you have an Ethernet cable connected)
To be honest I am not questioning myself as to why I bought the TC as I do not need it for any wireless connection (we already have a fast wireless service in the house) but just want to regularly back up my work on this MacBook.
thank you.

Similar Messages

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. My question is I now wish to add a second Airport extreme but am considering a hard wire connecti

I have a Airport network at home with a Time capsule connected via ethernet cable to modem. Also the network is extended wirelessley with an Airport Extreme. I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme. Can my network operate properly to extend the network with both a wireless and wired extend functionallity?

I now wish to add a second Airport extreme but am considering a hard wire connection with 100 ft of cat 6 cable from the Time capsule to the second Airport extreme.
Excellent plan.
Can my network operate properly to extend the network with both a wireless and wired extend functionallity?
Yes, but don't get confused about the second AirPort Extreme, as it would not be configured to "extend" a wireless network.....it would be configured to "create a wireless network" using the same wireless network name, security settings and password as the Time Capsule network. Configure the second Extreme in Bridge Mode.
This Apple support document will show you how to hookup and configure the second AirPort Extreme:
http://support.apple.com/kb/HT4260

Time Capsule Connection Help Needed (Flashing Amber)

Guys,
I've been trying to troubleshoot my Time Capsule connection for a week now and I have had zero luck.
I have a Imac with OSX 10.6.8 that uses AirPort v 5.6.1. I have a Cat-5 (ethernet cable) plugged from my Time Capsule port (looks like this <-->) into an available port in my cable mode/router. My Imac is also plugged into this router. The two cat-5 (ethernet) cables are side by side.
So....
Every time I plug in the Time Capsule I get the following prompt via AirPort.
AirPort Utility found a Time Capsule 802.11n (4th Generation) that is
reporting problems.
Time Capsule's Name : My Capsule
          IP Address: 10.0.1.1
          Versino: 7.6.1
          AirPort ID: 12:88:93:CC:FF:72
If this is not the AirPort wireless devise you want to setup you can select another from the list on the left. If you don't see it make sure.... Blah blah blah....
To make a long story tollerable I do see my Time Capsule on the left at the top. Its the only one and its selected by default. So I do the next logical thing right? I click "Continue" and AirPort reads the Time Capsule's configuration.... and then...... I get the error
An error occurred while reading the configuration.
Make sure your Apple Wi-Fi base station is plugged
in and in range of your computer or connected via
Ethernet and try again. (-6753)
Can anyone help me understand why I can grab the Time Capsule's IP Address but AirPort can not read the hardware's (Time Capsule) config?
I'm at a loss.
Could my ethernet cable be the issue?

Hackintosh,
Thanks man... Yes, I plugged it into the circle symbol with no joy. I also went to Wal Mart and baught a new seven foot cat-5 for $10. Again I still have the flashing amber light.
After plugging in the ethernet cable into the circle icon port AirPort returns the following prompt.
I reset the TC (ball point pen to the reset hole untill fast blinking amber light occurs) and entered the needed params and it returns this error.
An error occured close the configuation window and try again.
It must be a config parameter that I'm setting incorrectly. There's a bunch so who knows what I'm doing wrong.
I just need the to talk to my Imac so i can get a backup executed. A wireless connection will take too long.
FYI: The cat-5 is brand new and is 100% functional (green light on the TC and router.)

How to improve quality of time capsule connection signal?

how to improve quality of time capsule connection signal?
i have one time capsule in Ground floor but the signal is very weak in the first floor? how can i improve the Quality internet signal???

wassimfrombeirut wrote:
Dear LaPastenague
Thank you for your reply
i just need to ask you a question; i am a new system admin using mac.
i need a software that can manage my internet bandwidth; qouta; and restriction to facebook; youtube and other web
could you guide me to a software i can use????
note that my environment is fully mac laptop; and using Time capsule as Wi Fi source to connect to enternet.
thank you;
best regards
wassim;
The best software to do what you want, is not on a Mac. It is a router.. gargoyle.
You can keep using the TC as wifi source but get a router that can can take gargoyle firmware.. the best in my testing is netgear WNDR3700. Gargoyle itself is a free download.
http://www.gargoyle-router.com/download.php
There are other routers and router boards it will work on.. but make sure you pick something compatible. I have used several different routers and the one above is the best so far.

Time Capsule connection is very slow on windows 8

Time Capsule wireless connection is very slow on a Samsung windows 8 computer.
Any advice? It is placed next to my mac and the speed is 20% less (often more)
If I move the computer into the livingroom (about 10 meter) the speed is reduced with 95%.

Windows 8 drivers are still developing.. download the drivers from the wireless manufacturer not Samsung and try it.
I am not surprised though at differences between wireless.. card using different chipsets and different antennas will give totally different results.
But you can help a bit.. setup the TC with SMB names.. short, no spaces, pure alphanumeric.
Set the name for 5ghz different to 2.4ghz so you can change over.
Set the security to WPA2 Personal which is the only one suitable for N wireless at home without a server.
Set 2.4ghz to manual radio channels and test, channel 1, 6, 11 in turn.
Try up close using 5ghz as it is faster.. but to get full speed you need a broadcom 450mbps card..
Remember wireless chipset like atheros and broadcom never quite see eye to eye.. it is one reason you buy the same brand.
Solution.. buy a cheap edimax wireless router.. plug it into the TC and use it for wap only.. I just did this for a friend.. works much better than TC or airport extreme on a PC. But I have not used win8 yet.. no idea if that is going to be problematic.

Time capsule + wd sharespace = slow connection

I am looking for a solution to speed up the connection between my time capsule and the attached wd sharespace. speed between the two is currently around 200-500k/s, which I fifure is below specs. speed between macbook (wireless) to/from time capsule is fast at ard 10Mb/s. Speed between macbook and wd sharespace is ard 200-500k/s. this makes me believe that the issue is on wd sharespace. Sofar I have tried the following and would appreciate if anyone could point me to other solutions:
1. time capsule ("tc") is mounted via afp://, wd sharespace ("cube") is mounted via smb://
2. downgraded tc to firmware 3.1 - no change
3. updated sysctl.conf as follows - no change
sudo bash -c "echo 'net.inet.tcp.sendspace=65536' >> /etc/sysctl.conf"
sudo bash -c "echo 'net.inet.tcp.recvspace=65536' >> /etc/sysctl.conf"
sudo bash -c "echo 'net.inet.udb.recvspace=73728' >> /etc/sysctl.conf"
sudo bash -c "echo 'net.inet.tcp.delayed_ack=0' >> /etc/sysctl.conf"
sudo bash -c "echo 'kern.ipc.maxsockbuf=524288' >> /etc/sysctl.conf"
4. added both mounts as private under spotlight
5. mounted both via smb - no change
Many thanks in advance for any tips !

I had the same problem and this might sound silly but when you connect to your WD Sharespace and it asks you for the username and password make sure you click "Remember password in keychain".
This seem to solve the problem for me, don't know why this has anything to do with the speed?

Time Capsule disk access SLOW! 2TB - Dual band

I have a Time Capsule (2TB, Dual Band, Firmare at 7.4.2)
Its been working like a dream, backing up 3 Macs for the last 8 months.
I also use it for connecting two or three other disks via USB and then making those accessible over the LAN, and there is also about 100GB of data on the Time capsule disk itself that i use as a dump for files so i can get to them from anywhere on my LAN.
Lately I started to notice EXTREMELY slow disk access, even when i am connected via ethernet (1000 base) - and equally when I am connected via wifi (n)
for example, copying over a 2Mb photo can take minutes when it should take seconds.
i've been trying to figure out whats going on here for a while and so i checked out the sizes of the backup files.. the sparseimages that time machine creates.
one of them was nearly 1TB, while another was around 500GB and the other was around 120GB
that plus my data meant there was only about 300GB free on the 2TB disk.
I have a feeling the slowness could be down to extreme fragmentation of the drive... ??
so i decided to dump the backup files and copy off my other data and do a erase of the disk and start again.. but get this.. i can't even delete the 1TB file ! I have been trying for about 3 days now and it just will not delete.. i get the Deleting msg box and it just sits there, literally ALL night...
i know it isn't just hanging on the Mac (10.6.4) because deleting the other two images also took a long time (but not this long!)
i can't just wipe the disk now because i can't get my other data off either.. I have tried copying it over the network and onto a USB disk connected directly to the Time Capsule, but 3 days later and i'm still copying files..
to put some context into this, I copied over 1.8Gb today and it took about 4 hours...
has anyone had this problem before?? what on earth is going on?? is it down to fragmentation, or something else?? the TC has been working fine up until a few weeks ago when i started to notice slow speed.
any ideas ?
thanks
Adam

if anyone ever has this issue ....
it must have been EXTREME fragmentation. I bought another 2TB external disk, connected it to the TC, did a complete archive, which took around 24 hours... then i wiped the TC and put stuff back... it now works fine again...

Time capsule -connecting, backup, file transfer

hello,
i am very new to time capsule, and have the following issue i would like to get solved/understand:
1. when i want to access my time capsule disk through the normal finder window, clicking on the time capsule icon to the left, it appears that finder tries to connect, but then i get a connection failed message. only when i access it through go>connect to server> etc, it appears as a disk. Now I would like to know, if the connection established that way (through connect to server) is actually connecting via internet, instead of using the direct wireless connection to the disk (I'm sitting right next to my time capsule)?? In the case it is using the internet to connect my time capsule, for sure my connection to the disk should speed up, as soon as i get the connection through wireless, isn't it? For the rest everything works just fine, internet connection wirelessly with airport, etc.
2. I am transferring data from an old backup disk to my new timecapsule. i have this old disk connected to mac my through usb, and drag n dropped the files on the time capsule. the copying process is fairly slow, but still faster than connecting the old disk directly to the usb slot on time capsule. Is there any way of directly transferring data through the usb slots from my old disk to my time capsule? it would be so much faster.....
thanks in advance...

Welcome to Apple Discussions!
majajaja wrote:
hello,
i am very new to time capsule, and have the following issue i would like to get solved/understand:
1. when i want to access my time capsule disk through the normal finder window, clicking on the time capsule icon to the left, it appears that finder tries to connect, but then i get a connection failed message. only when i access it through go>connect to server> etc, it appears as a disk. Now I would like to know, if the connection established that way (through connect to server) is actually connecting via internet, instead of using the direct wireless connection to the disk (I'm sitting right next to my time capsule)?? In the case it is using the internet to connect my time capsule, for sure my connection to the disk should speed up, as soon as i get the connection through wireless, isn't it? For the rest everything works just fine, internet connection wirelessly with airport, etc.
Hmmm... my Time Capsule folder resides in my Shared Folder under Finder. It mounts a few seconds after I click on it. I've never had to +connect to server+.
2. I am transferring data from an old backup disk to my new timecapsule. i have this old disk connected to mac my through usb, and drag n dropped the files on the time capsule. the copying process is fairly slow, but still faster than connecting the old disk directly to the usb slot on time capsule. Is there any way of directly transferring data through the usb slots from my old disk to my time capsule? it would be so much faster.....
Unfortunately, you will not be able to continue to use this Time Machine backup in this manner. TM utilizes a sparsebundle when backing up to a NAS (Time Capsule) which is very different from a backup into a folder structure if the HDD is connected directly to your Mac (USB HDD). Your TM back ups will still be available on your USB HDD, but you are better off starting an entirely new backup on TC.
Good luck!

Time Capsule access is slow

I started this on a separate thread, 'cause my problem seems to differ a bit from most reported here.
After updating to Lion, I noticed that file transfers to the Time Capsule disk are much slower. I'm not talking about Time Machine backups as most people have noticed (these, believe it or not, have now gone back to normal speeds after the first slow backups), but manually transferring a file onto the disk. It takes me around 15 minutes to transfer a 100MB file - and the progress bar is highly irregular! These slow speeds happen both via Ethernet or via wifi...
Really not sure what my options could be on this one. It takes longer to transfer a file to my TC disk connected via Ethernet than to transfer it to another Mac on the same network via wifi! My other Macs (Snow Leopard machines) on the network can access the Time Capsule disk at normal speeds, even via wifi!
Thanks for any input on this!

Hi Pedro,
I'm having the exact same issue as you, whilst transfering files using finder to the Time Capsule or a USB drive attached to the Time Capsule it used to be quick really quick specially via Ethernet connection, after upgrading to Lion the speed is appaling and it can come to a stand still. I have a 100gb iTunes collection on the disk that used to work fine with Snow Leopard now I can't access it. Same goes for the multiple iPhoto collections I have there.
I have tried to format USB drive and Time Capsule HD as well it did not help. Sometimes the transfers can take ages other times they just stop and Finder can be seen on activity monitor as being hanged.
To rule out a problem with the Time Capsule I connected the Mac at work to a windows network I logged in and presto! All network transfers were bad in terms of speed, really bad!
Decided to re-install Lion from scratch but alas the problem is still there.... appareltly Lion 10.7.1 is coming quicker than previously thought....

My time capsule is definetly slow

Hello all!
I just bought a 1TB time, very nice item, but I'm really upset for its performances, it's really too slow.
I warmly hope it's cause my configurations otherwise I've to return it to apple so I hope I can get some good suggestion from you skilled users. My home network is so composed:
I have a modem router with 3 imac connected to it, then in the forth port it's connected the cable with the time capsule, where I plugged it in the wan port. On the time capsule a mac mini is connected via cable, while an appletv and a laptop are connected via wireless. There is also a hard disk on the usb port. Before the TC I was using to share internet via wireless from the mac mini.
The time capsule is set in the bridge mode, because I need to access to the mini from everywhere (my router is set with a nat). Now, accessing to the files stored on the hard disks connected to the TC the file transfer is really too slow, both wireless or cabled. for instance, just before I was unable to read fluently a movie having a rate of 3 Mbps!!! Shouldn't work this connection up to 1000Mbps??
So, my doubt concers my settings... it's correct to use the bridge mode or also passing data from devices connected to the TC, the data flow up to the router and then back?
Just in this way I can explain myself this slow behaviour!!
SO please, let me have a your feedbacks, any suggestion is warmly welcome!
Thank you alot!

I'm afraid I won't be of much help, as I only recently got my Time Capsule (mines working fine but I dont use bridged mode).
Have u enabled wireless n at the 5GHz range?
Airport Utility --> Airport --> Wireless --> Wireless Network Options --> [check] 5GHz network name
Open up Network Utility; what's your speed for Airport? When I didn't turn on 5GHz, it was at 54Mbit/s; now, it's 300 Mbit/s.
I'm not sure if this helps... if u get 3Mbps, then maybe u got a lemon, or there is something interfering... (personally, I had a AV transmitter that was also on channel 1, and that disrupted my wireless g)
Dunno... someone with more experience chime in pls!

Time Capsule became very slow

Hello all,
Yesterday I decided to connect my time capsule (1tb) to my mac mini with an ethernet cable (cat6) instead of the wireless setup I have been using for quite some time. At first the transfer rate was high, as I expected, but then after an hour or two it became immensly slow. A file from 50mb would take over 30 minits to transfer from my timecapsule to the mac mini and vice versa.
I changed the timecapsule setup throught the airport configuration tool, but the only thing increasing the speed was to change the setting for the ethernet - wan - port to 1000 mb/s, however this ended in high transfer rates but I could no longer connect to the internet.
I started looking for solutions on the internet but all solutions did not solve my problem.
I changed the ACK from 3 to 0 without any results...
So that is why I posted this topic and I am desperately looking for help...

Are you reusing an old backup? That can be very slow.. you need to create a new backup for the new computer.
You need to figure out is this a general wireless issue.. or is it the TC just getting old.. a Gen2 is well past useby date.
Look at A1 here. http://pondini.org/TM/Troubleshooting.html
Or is that what you have there. Doesn't look like what I see in the Log.
Test by copying a single large file to the TC.. say 1GB and checking the speed. If that is fast. then you need to figure the old backup is not working well.
Also test with an ethernet connection so you can determine the issue is wireless or not.. when you test with ethernet shut off the wireless so it is not going to have two paths to the same destination.

Time capsule ethernet transfer slow

I have a new 3 tb time capsule. I have used it to back up my mac before doing a fresh install. I also transfered my large 250gb iphoto library via ethernet cable to the time capsule in a seperate folder. When I completed the new install of mountain lion I used migration assistant to transfer the base data and then individually transfered documents and sub folders with minial fuss. 50 gb taking 1hr. I am now trying to transfer the iphoto library and it is giving me a 7-22 days transfer time. This makes no sense, please advise.

Time estimates are displayed using the current connection rate.
It is normal for the backup to start quite slowly as it tries to analyze all of the data to be backed up or transferred, and then speed up significantly for the bulk of the transfer and then slow down a bit toward the end of the backup.

Time capsule is very slow on wired Ethernet - tested from multiple sources

I purchased a 2 TB Time Capsule today. I want to use it for automatic backups of my Macbook, and I also want to use it to store files from my Windows PC's.
My TC is connected to my network using wred Ethernet only (Wireless is disabled in the TC)
My problem is that transferring files to the TC is incredibly slow. I have been doing some research and found lots of articles that talk about wireless interference and various problems with interoperability between WiFi flavors. None of these would seen to apply as I am using only wired Ethernet to transfer my files.
I also found a couple of discussions that describe how to make a change to the Mac's TCP/IP configuration to avoid a strange network condition slowing things down. This solution doesn't seem applicable as I am seeing the performance problem regardless of where I copy files FROM (I have a mixed environment with Windows and Linux and Mac systems)
Also, I am aware that the inital backup with Time Machine will be slow but I don't think that's relevant to my situation.
My TC is configured for file sharing so I can read and write files from my various Windows systems on the network. When I copy a set of large files to the TC, I see a typical transfer rate of 5 - 6 MB / Second. To me, this is completely abnormal and here is why: When I copy the same files, from the same Windows system, to a server on my network I get about 60 MB / second or about 10 times the transfer rates.
The TC is running firmware 7.4.2.
What gives?
Message was edited by: 92656iPhone

I also had the same issue. My Time Capsule was connect to the Linksys router WAG325N. I had a wireless network broadcasted from the Linksys and a different one from the Time Capsule. When connected to the TIme Capsule wireless network i pinked the Linksys router and got 10% to 30% pack loss. When i pinked the Time Capsule i got 0% loss. I used the AirPort Utility and changed the "Internet" "Ethernet WAN Port" from automatic to "10 Mbps/Full Duplex" and this seem to fix the slow internet.
I guess the Linksys and Time Capsule as issues with port speed negotiation.

Time Capsule Backup gets slower and finally stops!!! HELP!

Hi,
I am using since a view years an Airport Extreme (as base station, connected to the internet modem) and an Airport Express as network extension.
Because of backup requirements I bought some days ago a 1GB Timecapsule and setup the network "from the scratch". Now the Timecapsule is connected to the internet modem as primarily base station and the other two devises help to extend the network all over my house. This is working fine.
BUT: the backup with time machine does not work. I started with my MacBook with 57GB data to be backuped. The process started via air promising (quite fast), but slowed down later on. And finally, it breaks up, often even with restarting the whole laptop. I did not yet succeed in the initial backup of this MacBook!
Can anyone help me? Can I do something wrong with the standard adjustments on the network via the Airport Utility SW? Why is the data transfer slowing down?
Funny enough, I had a similar effect some months age when I tried to use an external HD connected to my MacMini. At that point in time I thought that the issue is because of using a separate MacMini or a separate, external HD. That was also the reason why I decided to buy the integrated system from Apple: Time Capsule.
Matthias
Message was edited by: Matthias Koehler

Hi,
I am using since a view years an Airport Extreme (as base station, connected to the internet modem) and an Airport Express as network extension.
Because of backup requirements I bought some days ago a 1GB Timecapsule and setup the network "from the scratch". Now the Timecapsule is connected to the internet modem as primarily base station and the other two devises help to extend the network all over my house. This is working fine.
BUT: the backup with time machine does not work. I started with my MacBook with 57GB data to be backuped. The process started via air promising (quite fast), but slowed down later on. And finally, it breaks up, often even with restarting the whole laptop. I did not yet succeed in the initial backup of this MacBook!
Can anyone help me? Can I do something wrong with the standard adjustments on the network via the Airport Utility SW? Why is the data transfer slowing down?
Funny enough, I had a similar effect some months age when I tried to use an external HD connected to my MacMini. At that point in time I thought that the issue is because of using a separate MacMini or a separate, external HD. That was also the reason why I decided to buy the integrated system from Apple: Time Capsule.
Matthias
Message was edited by: Matthias Koehler

Time Capsule flashes amber (slow) and not being picked up by Airport Utility; cannot set up Time Capsule

Airport Time Capsule purchased in Canada, trying to set up in home in Mexico. Connected to isp via ethernet cable, tried resets and power off/on on both TC and isp modem. TC flashes amber (slow), and is not picked up by Airport Utility on Macbook or iPad. Do I have a faulty TC that has to be returned? Wireless signal from provider is strong and reliable for last 5 yrs. Please help

Got it figured :-) Unable to pick up TC via Airport Utility on MacBook Pro or iPad. Used iPad via Settings-WiFi to pick up TC and enter edit functions. Once WAN deselected, Bridge selected, DHCP selected got the steady green light on the TC. Airport utility now picks up the TC no problem on both iPad and Macbook. System now fully operational.

Time Capsule connection is slow.

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