Time Capsule corrupt, and unable to restore system
My iMac hard drive crashed, and I recently had to get it replaced under warranty. When I got my computer back, I was trying to restore my previous system from the Time Capsule backup. After hours on the phone with support, and at the Genius Bar, I was told that the files on my Time Capsule are corrupt. All my data is unretreivable.
Is there a way I can get it back? All of my life was backed up there.
skraev wrote:
I understand... that is really too bad. I guess I wasted $100...
Not entirely. It's probably a good investment for the future. It's the kind of thing you shouldn't need often, but now and then it may be able to fix things Disk Utility can't.
Apple told me that they have a very expensive service that can try to restore the TC hard drive. How good are they?
I don't know. I've never used it, and don't recall a post by anyone who has. And as with +Disk Warrior,+ there's no guarantee what they may be able to recover.
I also just tried copying the sparsebudle unto my desktop.
Did that work? If so, that's a good sign. See if the size seems right.
Can DiskWarrior restore the files from it if it is on the local hard drive?
It won't restore anything. It might be able to repair it, so you can get at the files. But with it on the same volume as everything else, you'll have to boot from the +Disk Warrior+ disc to try, and it will do the whole disk, so will take quite a while.
Your best bet would be to create a separate partition on your internal HD (unless you have or can borrow an external disk). Copy it there, then let Disk Warrior work on it. If DW can fix it, Time Machine might be able to restore some or all of it to your startup drive.
Post back if you want to try that, and there's plenty of room on your internal HD, and I'll show you how to make a separate partition.
Thank you very much for your help! I am getting pretty desperate to get my "old life" back...
Yes, I'll bet!
Similar Messages
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Time Capsule with Backup unable to be connected to and restored
I have recently rebuilt my iMac to 10.6.8 - I was previously on the same OS but wanted a clean install.
My entire mac was backed up to a 3tb Time Capsule
Having rebuilt I would like to restore some data from the Time Capsule but the iMac is now refusing to see any data on the time capsule. When I manage the Time Capsule from Airport Utility I can see that there is about 1gb used. If I share the disc and allow connectivity I can even see the sparsebundle, but Time Machine and Migration Assistant do not see a valid Time Capsule with data that can be restored from.
I am not 100% that I have anything stored here that I can recover elsewhere. The key data was stored in multiple places as I never like to rely on 1 - however I would like to get to the bottom of this as I want some confidence in this for the future.
Any advice welcome.
PaulThe problem is that Migration Assistant doesn't recognise ANY backup partitions on the Time Capsule. I can see the Time Capsule drive and when I select them I have to provide a password but it fails to connect or fails to find a usable backup. But as I mentioned if I manually connect I can see the sparsebundle.
I'm quite happy to start again, but really want to recover some of the data on the drive. If I can't recover now under these circumstance (ie voluntary rebuild) I will have no confidence that the TC will be there when needed under an involuntary rebuild.
The machine has been rebuilt under exactly the same machine name and administrator names, although I guess these could both have unique identifiers.
Paul -
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what can I do when my ps3 shows the hard disk file system is corrupted and will be restored ?
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When doing a restore with Time Capsule, I get -8003 error; restoring nothing
Hi,
When doing a full restore with Time Capsule, I get -8003 error; restoring nothing. This happens with all recent backups. Also after doing a verify/repair of the TimeCapsule disk.
This is a dissaster for my originals (my Ableton Live projects). I am very dissapointed in TC and TM at this moment, because I trusted my backup system in combination with my MBP fully.
Please help?
Best regards, TomHi Pondini,
Sorry for the late response, but the problem was something else and were two separate ones.
Somewhere along the way the TC backup couldn't find backup to the original TC volume, that's why I let TM backup towards my user volume named 'Tom'.
When I wanted to restore the root of my drive when selecting the diskname and 'Restore' in any point in time, this resulted in error -8003 in the activated TimeMachine.
Then I tried to do it via the recovery OS and even via the original OSX DVD. Both not enabling me to select the TC volume named 'Tom'. Then I remembered that I first backed-up onto the original 'TimeCapsule' volume/partition. When I copied the sparsefile to the 'TimeCapsule' partition, I was able to recover the entire disk using the recovery OS.
All my files are backup and I am a happy Mac user once again :-)
Thanks & Regards, Tom -
I backed up my iMac with a "WD My Passport" using the Time Machine option and tried to restore my iMac but it only saved my applications none of my documents, photos nothing else! What happened?
There should be two sparse bundles on the TC, one for each Mac. If you click the TC in a Finder sidebar, you should see something like this (in Column View):
If you see the sparse bundle for the iMac there, but not on the window where you do a full system restore (after starting from your Recovery HD or OSX Install disc), they may be corrupted (especially if your iMac was failing at the time of the last backup).
Try repairing those backups, per #A5 in Time Machine - Troubleshooting.
Then try the full restore again, per Time Machine - Frequently Asked Question #14. Note that if you suspect problems on the most recent backup, you might want to select an earlier one. -
My Time Capsule expired and no longer works. My printer (a HP) will now not work as it still wishes to connect through the Time Capsule. It will not allow itself be recognised through a USB connection to my Mac. Anyone got any ideas?
You will need to install the printer on your Mac
Open System Preferences (gear icon) on the dock
Open Print & Fax
Click the + (plus) button at the bottom of the printer list
Wait for your printer to appear in the next box, then click it to highlight it
Click Add at the lower right
Be sure to select the correct printer when you try to print as you will see your printer listed twice. Good idea to make the printer now installed on your Mac the default printer so you do not have to choose which printer to use each time you want to print.
You can also go into Print & Fax, select the printer associated with the Time Capsule and click the - (minus) button if you want to delete that location. -
Time Capsule, Sonos and 10.4.11 Tiger glitch
just bought a Sonos system and a Time Capsule yesterday with the idea of moving my itunes library to the Time Capsule and playing it with Sonos(which they claim is possible). Got the Sonos system running with Time Capsule as a router--music from itunes library plays well. have now set up the Time Capsule as Sonos recommends so their system can access my music file.
now i'm stopped: I want to copy itunes folder(consolidated)to Time Capsule, but can't find an icon for a drag-and-drop. it's in the airport utilities, but i still don't know how to copy to it.
in past, i've just plugged in an external hard drive, which shows up as a device, and i drag files over to it.
what's the deal with time capsule? did i buy an over-priced router since I am using Tiger?
thanks--as you can tell, i'm a struggling newbie on some of this stuff...The info in the pdf guide is a little vauge on that point: "If you’re using an earlier version of Mac OS X, or if you’re using Windows, you can connect to Time Capsule to share or back up files."
Since you don't have the Time Machine software included with Leopard 10.5, then you need to use some other application that can backup your data to the network drive inside the Time Capsule.
Some options include Carbon Copy Cloner, Super Duper, Prosoft Engineering Data Backup, Retrospect, Deja Vu, etc... just like you would backup to any other external drive, just use the Time Capsule drive as the destination. -
when i plug in my ipod classic it pops up ipod corrupted and i should restore the ipod but when i try it pops up unknown error 1415?
My suggestions, when Restoring the iPod.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC.
Disconnect all other USB devices, except the mouse and keyboard.
Stop all other programs except iTunes.
Good Luck! -
Okay so I set up my Time Capsule already and is now backing up 2 of my iMacs. Works great. What I want to know is how to use the TC to directly store files? I want to do this to delete some files on iMac 20inch but still have them on the TC for future reference..eg some movies on iTunes. I want to directly save them on the drive so I can delete them from iTunes and gain some storage. (Ps on iMac 20 inch (it's almost full - 320 GB) when I enter time machine, a tab comes up on finder which reads "Time Machine backups" it's able to be ejected like a disc or a connected device. On the iMac 20 inch, I dragged some files onto there as if using it like a hard drive. Is this the correct method? Then I went to my 27inch iMac and saw the "Time Machine Backups" hoping to see the files I dragged from the 20inch iMac. But the files were not there except a folder that said "Backups.backupdb". Can someone help me?
It's not a good idea to use a network disk for both Time Machine backups and other things. By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files. I'd store those other files on an external disk connected to the Time Capsule. The problem with that is that Time Machine will only back up files that are local to your Mac. That means that you'll only have one copy of the files on or attached to your Time Capsule.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that. -
iPhone 3G plugged into PC(Windows 7) 'USB is Not Recognized' and unable to restore; stuck on 'Connect to iTunes'
I was in the process of putting another firmware for my iPhone(an .ipsw via. itunes) and the house had a power cut. The computer was in the middle of restoring the iPhone but never finished. The apple logo came on and then came onto the 'connect to itunes' screen. My sim card was in but there is no option to slide for emergency. When I Plug it into my computer, a message pops up saying that the 'USB Device Not Recognized', I've tried to plugging my iPhone into my laptop and other Computers but the same message occurs (all windows 7). Other articles say that the error is with the iPhone, I need help!! Can anybody offer some advice on what to do?
oh yeah, bit tight so not willing to spend any money;-)Apple support:
Network Printer Troubleshooting
Reset Printing System -
Replacement iPad 4th generation WIFI/3G saying no SIM CARD and unable to restore previous settings
Replacement iPad 4th generation WIFI/3G saying no SIM CARD and unable to restore previous settings
Hi Inez2317,
Thank you for participating in the Apple Support Communities.
It sounds like you see a "No SIM" message on your iPad. You can find some troubleshooting steps that can help at this link:
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Jeremy -
I don't store any files on my computer, I store them on a hd. Can I restore docs from my hard drive if they were backed up using time machine? And will it restore if the hd isn't even there? Like what if it got stolen or destroyed.
ehphotograph wrote:
Can I restore docs from my hard drive if they were backed up using time machine?
Yes.
And will it restore if the hd isn't even there? Like what if it got stolen or destroyed.
Also yes.
Directly-connected external drives (ie, USB, FireWire, Thunderbolt) are not backed-up by default. You must remove them from the exclusion list in Time Machine Preferences > Options to get them backed-up. (Network drives cannot be backed-up.)
And they must be formatted for a Mac -- any variation of Mac OS Extended.
If the drive is connected, you can browse or restore normally -- just go to the folder or document in question and Enter Time Machine.
If the drive is not connected, it's a bit different. See #E3 of Time Machine - Troubleshooting.
Message was edited by: Pondini -
Can I Partition a Time Capsule? and more...
My existing setup consists of an Airport Extreme wirelessly supporting 2 MacBooks ("MBs") 5 iOS devices, 2 WiFi/Airprint printers and then by wire (Ethernet) a couple of other devices. In addition, the Extreme has a USB external hard drive visible/accessible to both MBs. Both MBs have their own external hard drives configured as Time Machines. All devices have latest software upgrades/updates.
I am thinking of replacing the Extreme with a 3TB Time Capsule ("TC") and I propose to Partition the TC's drive into 3 – with one partition supporting MB1's TM, the second supporting MB2's TM, and the third partition supporting/acting like a common hard drive (the same as exists external on the Extreme). The existing external hard drives acting as TMs would be set aside and saved for TM recoveries; the TC situate TMs would simply commence as new TMs (I envision difficulties not worth the effort in moving the existing TM backups to the TC).
Query 1: Can the latest 3TB Time Capsule be partitioned as I have proposed? (The reason I pose the question is a series of discussions dating back to 2012 that indicate a TC cannot be partitioned but the current Apple Store page for the 3TB TC indicates a TC can support multiple TMs: "you can back up all the Mac computers in your home to a central location.") A review indicates the TC established at least two TMs automatically, but I'd like to also dedicate some space for a third partition non-TM drive….so, the Q – can I partition a TC?
Query 2: Would I just be better off not trying to partition the TC and just letting it support two TMs automatically and plugging in a separate hard drive, as I currently have? (Why hasn't Apple upgraded the USB connection to 3.0? oh, well, they probably will a month after I buy mine, right? )
Query 3: When moving the existing MBs from desk to couch it is necessary to first eject the existing TM external hard drives. If the TMs are moved to (or replaced by) a TC that would appear to no longer be necessary – because they aren't physically connected anyway. (Having typed this it seems so obvious, but….I'm asking because I just want to confirm.)
Any other suggestions/observations/watch-its would be welcomed. Thanks.Query 1: Can the latest 3TB Time Capsule be partitioned as I have proposed? (The reason I pose the question is a series of discussions dating back to 2012 that indicate a TC cannot be partitioned but the current Apple Store page for the 3TB TC indicates a TC can support multiple TMs: "you can back up all the Mac computers in your home to a central
The Time Capsule drive cannot be partitioned in a traditional sense unless you pull the drive from the Time Capsule (which voids the warranty), place the drive in a SATA to USB caddy or enclosure, attach the caddy directly to a Mac, and then use Disk Utility for the formatting operation. Once that is done, then you have to reinstall the drive back in the Time Capsule. Not a job for the faint of heart....and best left to a technician.
The Time Capsule "as is", can support multiple Time Machine backups from different Macs, but is basically a free for all as far as space is concerned. Time Machine backs up to a special file called a sparsebundle on the Time Capsule, and while it is possible to modify or limit the size of the sparsebundle file for each Mac, it is a complex operation. This document will give you an idea of the process:
http://pondini.org/TM/A8.html
Query 2: Would I just be better off not trying to partition the TC and just letting it support two TMs automatically and plugging in a separate hard drive, as I currently have?
Much simpler, therefore much better to do it this way.
Query 3: When moving the existing MBs from desk to couch it is necessary to first eject the existing TM external hard drives. If the TMs are moved to (or replaced by) a TC that would appear to no longer be necessary – because they aren't physically connected anyway. (Having typed this it seems so obvious, but….I'm asking because I just want to confirm.)
Time Machine will automatically back up to the Time Capsule once you have it set up. No need to mount, or eject the drive, etc.
Any other suggestions/observations/watch-its would be welcomed.
The current version of the Time Capsule will be two years old in June....and Apple traditionally introduces new products in June. -
got an error message saying "an error occurred while creating the backup folder". I have tried deleting the plist and am using the latest time capsule software and using OS Lion Any ideas what to do please?
See #C10 in Time Machine - Troubleshooting.
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my computer is macbook white with Mac OS X (10. 6.8), will i able to use the new Airport Time Capsule 2TB and work properly with Time Capsule on my computer to back up wirelessly?
And what does it mean "to administrate" because it was written in requirement of the Airport Time Capsule 2TB ?You must use a Mac running Lion (10.7.5), Mountain Lion or Mavericks to be able to set up the Time Capsule and make any changes to the settings.
A recent version iPhone or iPad could also be used for this task.
From the Specifications on the Time Capsule:
Setup and Administration
iPhone, iPad, or iPod touch with iOS 6 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
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