Time capsule crash when copying files from it

Hi, I'm trying to copy files from a time capsule to a windows 7 pc. When I do that the time capsule crashes. I can copy files from the windows 7 pc to the time capsule without problems. Has anybody got a clue? I just bought the time capsule, so it has the latest versions.

What do you see that you interpret as a Time Capsule crash?  You can use AirPort Utility to look at the log file of the Time Capsule.  Go into "Manual Setup", then invoke Base Station > Logs and Statistics.  There might be a message in the log that helps explain the problem.

Similar Messages

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    I use time capsule as a hard drive and back up disk. When working on a file that is saved on the time capsule, especially Adobe Photoshop, it freezes on spinning wheel and I have to do a hard restart.
    The whole point in using time capsule as a hard drive is to free up as much space on my mac hard drive. I don't want to keep dragging and dropping whole folders to the desktop just to do small amendments.
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    Michelle.

    I am afraid that you will not like the answer here, so maybe some other users will offer different opinions.
    The Time Capsule is designed for your backups. It will not function well if you try to make it an everyday hard drive since it is a network drive. Access is much slower with this type of drive.
    When working on a file that is saved on the time capsule, especially Adobe Photoshop, it freezes on spinning wheel and I have to do a hard restart.
    Hopefully, these are not your "original" files. If so, can we ask how you are making backups of these files?
    I don't know about Photoshop, but the experts in the iPhoto forum strongly warn against storing any "original" files on the Time Capsule disk because of the slow access and chances of corruption errors, which can damage the entire image library.
    I do use Photoshop Elements, and would simply not consider locating the image library on my Time Capsule for the same reasons.
    The whole point in using time capsule as a hard drive is to free up as much space on my mac hard drive.
    Again, this unfortunately sounds like you have moved "original" files on your Mac over the Time Capsule drive.
    When....not if...the Time Capsule drive has a problem, you will lose all of these files unless you are making backups of them on yet another hard drive.
    But, since you need to have another hard drive anyway, you might consider this plan:
    Move all of the image files and other data that you need for "everyday" use to the hard drive that is connected directly to your Mac. Access will be much faster and the errors will go away.
    Plus....you can configure Time Machine to backup both your Mac and the hard drive.....so you have "originals" on one drive and backups on another.  That would be a safe backup strategy.

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  • Time Capsule crashes when Time Machine starts a backup

    I've not searched through the postings here to see if other people have seen a similar problem. I've not attempted to repeat the problem I've seen here so I'm not very clear about the cause.
    I'm using a MacBook Pro with OS 10.5.4 connected via a network cabled directly to a Time Capsule which is connected to a DSL/Cable modem. The Time Capsule is updated with v 7.3.2 of the firmware. I've got Time Machine enabled but I'm also using the Time Capsule disk (1TB) to store photos that I've previously archived to CD. I'm in the process of copying all the data from CD to the Time Capsule.
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    I'm guessing that my doing a search (or some other drive activity on Time Capsule) at the same time as Time Machine kicking in with a backup caused Time Capsule to crash.
    Perhaps this is not a very interesting point if this problem is not repeatable but - well, I'd be interested to know if others have seen similar behavior...

    I'm having a very similar problem and it is detrimental.
    Here is the scenario: I have a 1TB Time Capsule as my primary router. I am able to perform backups on all but one of my machines. My iMac backs up via 1GB ethernet to the TC, my MacBookAir (60GB,SS) backs up via wireless N (270mb) and my other MacBookAir (80GB,IDE) also backs up via wireless N without any problems.
    I used to use a 500mb external drive to backup my iMac but outgrew it, so I started backing up to the TC instead. No problems at all.
    I also used to back up my Intel MacMini running Mac OS X Server 10.5.5 to a similar external hard-drive but haven't in a while.
    I decided it finally made sense to backup ALL my Mac's to the same 1TB TimeCapsule but it's just not working out!
    On the MacMini; I turn on TimeMachine, the TimeCapsule has been chosen as a backup location, it prepares backup for a moment, mounts the backup drive and then appears to begin backup up... No...! First I get a message the the TimeCapsule closed the connection, next I lose Internet connection across my entire network both wired and wireless and then the TimeCapsule light turns amber, flashes and essentially does a completel crash / reset and then comes back to life a few moments later. I can backup any other computer except the MacMini to the TimeCapsule without "crashing" it and it makes no sense! Every computer is completely up to date with all the latest patches and the TimeCapsule is running 7.3.2
    I sure hope this gets resolved, seems like other people are pretty disgusted with the performance of the TimeCapsule with problems that have no resolution.

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    Faulting process id: 0x113c
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    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
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    Hi, I have a MBP and an iMac backing up successfully to a 1TB Time Capsule. I recently bought a 1 TB WD My Book external HDD which I attached to the USB port of the Time Capsule to archive all my digital media so that the TC could be used exclusively for backups.
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    Hi.
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    Message was edited by: risingtiger

    run ls -aleO on the copied files and see if there are any ACLs or flags.
    BTW, another (and possibly better) way to restore files from an old TM drive is via TM interface. control-click on TM in the dock and choose "browse other TM disks" select a disk to browse and go at it. when you try to restore something you'll be prompted for a location to restore it to and maybe a password.

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    I set up the time capsule on my comcast business class internet. It also serves as my wifi router as well.I have been having issues when 7 users are connected to this wifi router and then when we try accessing files on it, it disconnects us and we have to reconnect to the wifi and then try to access again.
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    Your profile shows you are using Mavericks.. and we know Mavericks is having issues with accessing files on the TC.
    Then this line confuses me.
    It has become a huge inconvience lately, and quite honestly I did not update to Maverick becauce I was nervous of the issues that would incur.
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    If we are going to be able to help.. spell this line out a bit more.
    I have been having issues when 7 users are connected to this wifi router and then when we try accessing files on it, it disconnects us and we have to reconnect to the wifi and then try to access again.
    Does that mean, when only two or three users are working it is fine? What is the tipping point?
    How do you reconnect to the wifi?
    Is everyone trying to access the same file, ie a company database??

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