Time capsule data unaccessible

Hello,
I have a time capulse Apple 2TB Time Capsule 802.11n Wi-Fi Hard Drive MB996LL/A Model A1302 Dual Band.
I connected this to my Macbook via ethernet cable (WAN -> LAN connection) and the LED light turns on saying the connection has been established. I can see the disk in my Finder and when I access it there is one folder called "Time Capsule". This has all my data (movies/music/time machine backup etc.) but when I click on the folder to access it, the finder closes and I get a message saying the Time Capsule folder doesn't exist.
The weird thing is, I've setup my time machine to backup to the time capsule and it runs fine - I get hourly time machine backups without any issues. I accessed Time machine and can see and select my Time Capsule disk. So, the time capsule is there but for some reason I can't access any of my data...
Any thoughts? I have disabled the Wifi option on the time capsule...essentially just making it a external harddrive that I have connected to my macbook via ethernet cable (as mentioned earlier)
Thanks,
Sud

1st question.. no.. the default is auto and Yosemite gets it wrong constantly.
You have to manually set it to link-local only.
2nd question.. has your TC been running ok since Yosemite.. that is Oct last year or something.. if this only started recently on the Mac then it is more likely the patch to 10.10.2
Here is the standard set of instructions. Having issues with Yosemite.. no big surprise.. but windows at the same time.. suggest you have a hardware problem.. perhaps.. not just software.. a Gen2 TC is old man. I would be more inclined to be looking at replacement.. anyway here is where I would start.
A factory reset of the TC is the start.. it is required so you can find it again.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
This user has had success and a few others as well.

Similar Messages

  • Is it possible to sync time capsule data to a external hard drive

    Is it possible to sync time capsule data to a external hard drive connected to time capsule via usb. (as an precaution just incase time capsule fails)
    Thanks

    Yes, if the USB drive has been previously formatted correctly in Mac OS Extended (Journaled) format.
    Open AirPort Utility - Click Manual Setup
    Click the Disks icon
    Click the Disks tab below the icon
    Click Archive
    Allow plenty of time for the copy process to occur. You will not be able to make Time Machine backups from your Mac until the Archive process has completed.

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    Just use the archive utility on the disk page of the airport utility manual setup..
    If you have lion and v6 airport utility.. it missed out. On lots of things.
    Download and install the real.. UTILITY
    5.6 http://support.apple.com/kb/DL1482

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    How do I transfer time capsule data to external hard drive to free up space?

    The fastest method is straight copy and paste..
    Plug a suitable hard disk into your computer.. format it Mac OS extended journaled (if not already).
    Select the folders/files you want to move.. copy and paste them to the external drive..
    Double check that the files are copied because the next step will delete the files forever.. there is no trash on the TC.
    Delete the files on the TC.
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    I am connecting the time capsule to my computer using the usb cable.  Any suggestions?
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    Are both computers actually running Mavericks??
    This is very typical Yosemite problem.
    For some reason which I don't yet understand Yosemite is horrible at handling network drives.
    dumb Sharepoint icon
    Sharepoint is a dlink app?? If you have ever had some app loaded that uses a different product to apple then it can mess your access.
    WD share stuff seems to be the worst and causes no end of problems.
    What you are seeing btw is the TC is not a NAS.. you are trying to use it as one.. but it isn't.

  • Problems accessing time capsule data "The operation can't be completed because the original [...]"

    So as my title would suggest, I'm having time capsule issues.
    First of all, I'm running a MBPret late 2013. Currently I'm trying to setup my time capsule in my university dorm room for two reasons:
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    2) I want to use time capsule as a backup drive.
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    Regards

    If you don't have applecare you will need to pay if you want the genuine article but your problem is familiar and Apple support is likely to say your the first person they have ever heard of with this problem.. even when every second post here refers to it.
    Here is my standard list. Work through it and tell me if you succeed.
    The cause is Yosemite btw.
    A factory reset of the TC is the start.. it is required so you can find it again.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
    Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
    You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
    This user has had success and a few others as well.
    RáNdÓm GéÉzÁ
    Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • Transferring Time Capsule Data from an old Time Capsule to a new one?

    How do I transfer the data from my old 500GB time capsule to my new 2TB time capsule.  I just installed Lion as well.  I have the time capsules connected with the Ethernet cable.  I can see both of them in the finder.  When I open the Disk Utility I can only see the old time capsule so it is not possible to drag the new time capsule to the destination field in the restore tab.  Please help.  I would like to have my existing time machine backup on my new Time Capsule.
    Thank you in advance.
    FYI Time Machine 101 is not any help.

    See option 2 half way down this page.

  • Time Capsule Data Transfer

    I have been transferring data from one Time Capsule to another by dragging and dropping over my wireless network. However, it is taking an inordinate amount of time, especially for movies and tv shows. Is there a quicker way to do this. Can I attach one to the other - ethernet (internet only?) or firewire?

    three choices
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  • Can I retrieve files from a Time Capsule data hard-drive if I completed a simple-erase on it?

    I have a 2TB Time Capsule. I stored files on the hard drive within the Time Capsule. I did a quick-erase of the hard drive (Time Capsule) via Airport Utility on my MacBook Pro and forgot the files were on it. Is there anyway I can retrieve these files? The Time Capsule's 2TB capacity was hardly used at all, I used it for Time Machine but apart from that I just stored some files on it. Thank you in advance if you could help.

    As per Bob's comment.. BUTT.. big fat one.
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    http://www.ifixit.com/Guide/Replacing-Apple-Time-Capsule-HDD/2750/1
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    I went through this exercise recently to help a customer with a dead WD hard disk in their Gen 4 TC.. The data partition had lost format. Using just the demo of data rescue 3.. as I could not find a demo of Disk Warrior and I refuse to pay for something that offers no refund.. $100 is not too much if it works.. but it is expensive if you get nothing. But it will very likely work. Certainly the files were still available and correctly named.. but the demo does not allow much of a test.. but still looked hopeful. Customer wanted the hard disk changed wanted to do the recovery herself.. which is fine.
    BTW if you have a choice find a tool that allows you to copy the files... you might need to buy another USB disk so you have a suitable target that is big enough. It is possible to repair a drive and so just recover the files.. the fast erase simply wipes the allocation table. Files should not be affected.. but any changes to the disk are permanent and if it goes bad will make it even more difficult to recover.. It can take a long time to copy files off but is safest route.
    TC is a backup target.. the whole idea of backup is having at least 2 locations for your files.. by placing files on the TC.. there is no automated backup.. the disk could have died and you will lose everything.. this is kind of a warning.. don't do it.

  • Time Capsule Data not visible

    Hi there,
    got a little problem with my TC 500gb. The network i set up with my TC is working without problems, and the internet also works. The only problem I've got is, that when I'm trying to access my data stored on the TC i can't see it (The Data). In my finder the TC is visible, however as soon as I doube klick on it, nothing happens. The spinning ball light grey sspinning circle in the bottom right corner signalises it's looking/working but nothing happens. The finder window stays blank. The same thing happens with my usb storage connected to the TC. However, the free space and used space are assessed correctly, so my data must still be there. Also the Time Machine works just fine. It connects to the image of my TimeMachine which is based on the Time Capsule.Also my Itunes plays my music which is on my usb storage connected to the TC. The only is problem is, I can't see my data, and change it in the finder. Also copying new stuff on my TC isn't working, as I can't see anything in the finder.
    Hope you can help me. I already tried numerous different adjustements of the draft standard (changing g/b to n draft) and tried to change the channels. but it didn't help. Also turing off my TC and restarting it didn't help.
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    Thanks guys. Problem was solved. As a matter of fact I had my MacBook Air in repair. The Keyboard and Trackpad werde exchanged. After getting it back it worked again. I really don't know what it was, but I'm glad it works again. nevertheless thanks for your help!

  • Time Capsule "Data" Volume won't Mount

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    An admittedly brief search within this forum yielded no discussions concerning this specific problem, but I'm hoping the community's more knowledgable members will be able to at least provide some helpful insights, if not a solution to this problem.
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    There is clearly a bug in Lion that was exacerbated in Mountain Lion, which Apple is yet to fess up to. This loss of connection happens and there is no fix I can give you other than reboot to get the network running again.
    I would strongly recommend against using the TC as a NAS.. it is designed as a backup target for Time Machine.
    If you want a NAS then buy a true NAS, synology or Qnap, being the top products in that field. They have raid and automatic backup with units where you can access hard disks and can replace them. TC is a sealed unit without any way to back itself up. The design was never as a NAS.
    Since your TC is an older one, can you try running 7.5.2 firmware. None of the TC made in the last year or more can go back that far.. they are all stuck on 7.6, the earlier Gen4 did have 7.5.2 which I think has better stability..
    Now exactly what issues come up with ML I am not sure, but I would be interested to hear your experience.
    Please do a backup particularly of your itunes before you start fiddling.
    Is the TC main router in the network or is it bridged? I have a few suggestions for each type of setup, which may keep it running longer.. but nothing is absolute fix.
    Note also the TC seems to be the main problem device.. but the OS does still have issues.. some changes were made with AFP security at Lion, which have not worked very well.

  • Can't connect to old Time Capsule data after installing Lion

    I recently installed Lion, and when I set up Time Machine to my old Time Capsule I've been using since TCs were released, and the software only shows data as if I've never backed up before, as well as saying "Oldest Backup" and "Latest Backup" as "none."  I have used this TC through Leopard and Snow Leopard, and there is lots of old backups on the drive.  The TC storage amount shows 91 of 500 GB available, so I know my data is still there.  I need TM to recognize the old backup data on the TC so I can access some old backups I have.  Please help if anyone knows what to do here!

    Mount the "Data" volume of the Time Capsule and look at the dates of the "sparsebundle" files there.  If there seem to be two there for your MacBook Pro, then your old data is still there in the older backup.  To see that data, click-and-hold or control-click on the Time Machine icon and select "Browse Other Time Machine Disks".

  • Can I copy time capsule data and use new external HD

    Hi All-
    I've been scouring the net and cant seem to find an answer. Hopefully someone here can help.
    I have a Time Capsule that is nearly filled. It is giving me error messages each night it tries to backup saying that there is too much on my computer to backup.
    So, I went out and bought a 4TB Western Digital external drive. I want to copy all the data from the time capsule onto the new hard drive (so I dont loose any of my older backups) and then have the time capsule use that same WD drive as my new backup.
    I have seen there are ways to copy from time machine drives to new drives, but I was under the impression time machine uses a different kind of backup method than a time capsule. Is that true? Can someone point me to a place that explains how exactly I would copy the drive in the time capsule... (I understand I need to use Disk Util, but I cant get the TC drive to show up in that program)...
    Also, is there a way to instruct time capsule to stop using its own internal drive and use the drive connected to its USB for the backups? I think Apple's answer is no, but I dont know if thats really the case or not...
    Thanks much-
    Daber

    David Bertman wrote:
    The backup was via an ethernet cable from the mac to the TC. (I also have it set up to run via wifi. Would that affect things?) Would there be different symptoms if the backup had stalled midway through?
    Just trying to rule out a bad WIFI connection, and it will be much faster via Ethernet.
    I didnt repair the backups first (I'm not really sure how to do that --- is it through disk utils and repair permissions like a normal drive?) I get nervous messing around with the "Backups.backupdb" files so I generally leave them alone.
    Close. It's +*repair disk+*, not permissions. See #A5 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of this forum), for a brief explanation and instructions.
    If the backups on the TC were corrupted, that would have been copied to the external HD, potentially causing Time Machine to start a new set.
    But, I did enter time machine and saw that the old backups were there (and when I did your other suggestion of going to the browse option, it now shows two identically named backups -- one from the original TV and one from the new 4tb drive. But when I enter each they are separate backups -- the original one with the older backups and the new one with the single 1 day backup.
    That confirms it -- for whatever reason, Time Machine started a new set.
    You asked if there were two sparce bundles... I dont see any sparce bundles. I'm ONLY seeing the "backup.backups" folders when I mount the drives... Should I be seeing sparce bundles? Could that be an issue?
    The Backups.backupdb folder should be inside a sparse bundle named the same as your computer. All backups done over a network (via Ethernet or WIFI) are done that way; those done to a locally-connected drive have that folder at the top level of the drive.
    If you look at the external HD via the Finder, you'll see them; if you then double-click either, it will mount, and you can see the Backups.backupdb folder inside it. And you're right; be +*very careful+* not to move, change, or delete anything there.
    I'd suggest this: Turn Time Machine off, and use Airport Utility to disconnect the external from the TC (start Airport Utility, click +Manual Setup,+ then Disks in the toolbar, then +Disconnect all Users.+ Each user will then get a message).
    Then connect the external directly to your Mac. Repair the old sparse bundle, per #A5 (it will take a long time, but be much faster this way). If it has errors that Disk Utility can't fix, see the pink box in #A5.
    If there are no problems, or they're fixed, delete the new sparse bundle via the Finder. That may take a while. Then eject the disk, reconnect it to the Time Capsule, and do a "full reset" per #A4 in Troubleshooting. Then re-select the external as your TM volume, and start a backup. Open the external disk via the Finder; if Time Machine again creates a new sparse bundle, you're pretty much stuck with it making a separate set of backups.

  • Time Capsule "Data Ordner" verschwindet

    Hallo zusammen,
    ich habe folgendes Problem mit meiner Time Capsule.
    Habe die TC gestern neu eingerichtet und sie wird auch im Finder angezeigt. Auch Timemachine läuft ohne Probleme. Ich kann jedoch den Ordner Data nicht immer über den Finder sehen bzw. auch die externe Festplatte, wenn ich diese an die TC anschließe.
    Die Ordner sind nur dann sichtbar, wenn ich die externe Festplatte anschließe bzw. ausstecke und im Fenster der TC bin. Sobald ich dann bspw in den Ordner Downloads gehe und nach kurzer Zeit wieder zurück, sind die Ordner verschwunden.
    Hoffe mir kann jmd. weiterhelfen
    VG
    Flo

    Hello and welcome to the discussions.
    The erase function will only delete backup data stored on the Time Capsule. It will not affect any of your other Time Capsule settings.

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