Time Capsule disappears from Wireless connections

I use a Time capsule with a variety of wireless and wired Macs and have continous problems with the wireless Macs using time machine. A reboot of the Time Capsule will fix the issue for a few days but then it will disappear when Time Machine tries to connect, The wired machines have no problem and can always get connection to the Time Capsule wen Time Machine wants to backup.
It appears to be an issue with the AFP server on the Time Capsule. When connecting to the Time Capsule using "Go To Server" from finder, the wireless machines can always connect using smb, but when Time Machine is not working they fail to connect using afp.
Has anyone else seen this behaviour. Given I can always connect using smb, it does appear to be some form of software issue on the Time Capsule. The
Time Capsule is running the latest version of firmware 7.6.1 and the Macs are 10.8.2. The issue has been the same since 10.7.

Well decided the best approach is to use a script to reboot the Time Capsule on a regular basis. Had to hack some previous scripts on the Web to get to work using AirPort Utility 5.6.
tell application "AirPort Utility 5.6" to activate
delay 2
tell application "System Events"
          tell application process "AirPort Utility 5.6"
                    tell window "AirPort Utility 5.6"
select row 2 in table 1 in scroll area 1
                              delay 1
                              click button "Manual Setup"
                              delay 1
                    end tell
                    click menu item "Restart…" in menu "Base Station" in menu bar 1
delay 1
                    tell window "AirPort Utility 5.6 - Robert Halliday's Time Capsule"
                              click button "Continue" in sheet 1
                    end tell
          end tell
end tell
delay 10
tell application "AirPort Utility 5.6" to quit
Anyone more familiar with Applescript, improvements welcome. The script does appear to have problem reliably performing the click on the menu. It appears to work some of the time!?
The along with a calendar event as will as a scheduled on/off using Energy Saver should allow for a regular reboot - giving the script works!

Similar Messages

Time capsule disappears from airport utility and finder while wifi still works

I am connected through my time capsule as wifi router.
Sometimes, while connected to the TC's wifi, the time capsule disapears from the finder and from the airport utility.
This leads to my time machine not backing up.

Thank you for your idea. However, after having imported the setup of the previous TC and having experienced problems, I had already done a factory reset and configured everything from scratch! Without using the profile. So I think we can safely exclude a problem connected with importing the older profile, which was in fact my first idea.
On the other side, I haven't tried your suggestion to give separate names to the 5 and 2,4 GHz wireless signals. I'll try this evening, as a last attempt before sending the TC back to Apple. BTW, I put my old TC back in place, and apart from the fact that the disk is noisy and almost full it works without a glitch. Which makes a software or configuration issue less likely, I believe.

Time Capsule does not wirelessly connect to wireless cable modem gateway

I am trying to get Time capsule to act as what I think is supposed to be a wireless bridge (Apple retail employee's advice) to enable an old G4 iMac upstairs to have wireless ("Airport") online access from the wifi cable modem downstairs. I can get everything to work when I run ethernet cable down the stairs but avoiding that is exactly why I bought the Time Capsule.
I thought time capsule was a wireless device! how do I get it to speak to the gateway?? Right now it is blinking amber slowly.
Havent tried yet but I would ideally like to run time machine back up of my Macbook pro, from wherever I am, upstairs or downstairs.

Thanks everyone. My understanding is that the time capsule needs to be hard wired to the gateway , not what apple retail store "genius" told me. I really wanted to wifi-enable the stranded G4 (and thus access the laserwriter 8500 cabled to it) upstairs.
-- now I'm re-reading bob timmons' remark, and wondering: i don't think I need time capsule to be a router, do I? I just need it to connect to the G4 with a cable, and receive wifi from the gateway ( ... and do time machine backups). I really only need one ethernet port, and the wifi connectivity.
so on a whim I had also ordered a airport express, thinking it would be fun to get iTunes on an old stereo system. Now I think I need it to do the job of wifi-enabling the upstairs G4 instead. Just came this afternoon. We'll see if this allows me to get rid of the ethernet cable mess.
But first I will try to (restore factory defaults, and then) reconfigure to "join" an existing wifi network (which so far is just the macbook pro and the cable modem gateway). My confidence level that this will work: poor.

Time Capsule disappears from desktop

Hello,
since the last update to version 7.6.3 Time Capsule disappears after about 150 seconds from the desktop. This disturbs my workflow quite strong, because I use the Time Capsule not only as a Time Machine backup, but also as a network storage. Where can I set that the Time Capsule will remain permanently on the desktop?
Thank you for your kind assistance.
Franz
PS: Please excuse my bad english.

Hi Jay,
1. start the Airport-Utility
2. click on „Manual Setup“
3. click on „Version“ („Overview“ Sreen –> third row)
4. choose the Firmware Version you want to install
After downgrading the Time Capsule restarts automatically and does no longer disappear from the desktop after a while.
Although I am not an english native speaker I hope that the guidance is understandable.
Greetings from Cologne, Germany
Franz

AirPort Time Capsule disappears from network

I purchased an AirPort Time Capsule (2T) and installed it to our home network. We have Verizon Fios, are connected to the internet via the Verizon router, etc. I installed the Time Capsule per the instructions and our 2 MacBook airs found the Time Capsule. So did our IPads. I also connected our 2 IPhones to the newly created Wi-Fi network.
My main,home PC did find the Time Capsule, which is why I originally purchased the unit - to provide Wi-Fi back-up for our files, music, pictures, etc. Once found, I also changed my PC Wi-Fi settings to use my new network to connect to the internet.
I also copied some of my files to the 'data' section of the Time Capsule - the pictures took 8 hours to copy. Afetr completing this, I put my PC into hibernate and went to bed.
The next morning, my PC did not find or connect to the Time Capsule, but it is using the Time Capsule Wi-Fi for internet connections.
The Time Capsule appeared on it's own after about 15 minutes, but will not appear now and I do not know how to find it to re-connect and be found by my main HP PC. I have rebotted my PC several times and this does not work. I have also tried changing back to my old Wi-Fi connection and then re-connecting to the new network - also does not find the Time Capsule.
Does anyone know what I have to do so that the AirPort Time Capsule shows and is connected all of the time to the network, as seen by my main PC?
My MacBook airs seem to stay connected.
Thanks,
Jim

No, I did not know this and am installing it as I type.
I did notice that when I first re-boot my PC from the hibernate mode, the Time Capsule is not there in my network, but shows up in about 10 to 20 minutes (estimate). It has shown up each and every time I have used the PC. Awfully strange - when I commented on this forum originally, it did not show up for an hour or so; thus, I asked for help. Now - it shows up each time even if late or takes some time to discover.
Thus, I believe there might be some sort of 'search and find' function, that adds the wi-fi capable Time Capsule once found.
As long as it keeps showing up, as it is now, even if late, I will live with it.
I have been out of hibernate mode for about 10 minutes now - I just looked and Time Capsule is there.
Thanks for the suggestion.
Jim

Time Capsule disappears from device list when wireless is toggled

When I toggle wireless on and off, either via profile or Airport > Wireless, sometimes my base station disappears from the list of devices in Airport Utility:
Has anyone else seen this? My Time Capsule reappears after I close and reopen Airport Utility.

I may not be understanding what you mean but unless you have the TC connected via ethernet it will disappear when you turn airport off, it would come back up when you turn it on but it may take a few minutes.

Time capsule disappears from network but wireless still works

Is this a common problem?

you could be suffering from wireless interference.
perhaps one of your neighbor's wireless networks is interfering with yours. download iStumbler and note the channels other networks in the vicinity are broadcasting on.
change the channel your network is using as far away as possible from those.

Time Capsule disappears from network, but still routes. Forced to reboot.

My Time Capsule (approx 3 months old) operating properly for about 2 months, routing and Time Machine for 2 Macs.
Recently it has started disappearing from the network, Airport Util and Time Machine. After a reboot, everything will appear fine, but after a 5-15 days or so, it will just vanish again. It will still route network traffic just fine, but is not accessible.
7.5.1
WPA2 Personal
1 USB printer attached
Internet is standard sharing, no DHCP issues
TC disk is available and working
Only odd things:
I did play around with the workgroup on the TC a few times, as Windows comps were having major problems talking to eachother. No longer an issue (winpc's off network) and should not be related.
In the DHCP clients list, there are 2 IPs assigned to clients with the name of the Time Capsule. They both have MAC addresses too (huh?). All other machines connected to the network are accounted for already. I'm assuming this is some function of the TM backup process, as the TC is backing up 2 machines on that network.
I have not tried a hard reset yet, but if this happens again (4 times now, I'm sure it will happen again) I will hard reset and see what happens. I just don't see any reason it should vanish after a week.

you could be suffering from wireless interference.
perhaps one of your neighbor's wireless networks is interfering with yours. download iStumbler and note the channels other networks in the vicinity are broadcasting on.
change the channel your network is using as far away as possible from those.

Can Time Capsule handle ethernet & wireless connection simultaneously??

Hello All,
I have recently purchased a Time Capsule and managed successfully to set it up, doing the initial back-up over ethernet. I already use a BT router in another part of the home to provide internet access, there is also another imac in use in the same home. My problem is that I would prefer to keep the ethernet connection to my own imac for the purposes of speedier backing up (I do a lot of music work) but this seems to disconnect the wireless capacity of the Time Capsule meaning the other imac in the house cannot see it. If I make the connection to my imac wirelessly (so that the other imac can see it too) then backup seems to take an age. Hence my question is can I still use the ethernet connection to my imac and still have the Time Capsule accessible wirelessly to the other imac??
Any advice will most welcome.
Thanks
Nick

Ok, the set-up is basically this.
1. A wireless modem/ router delivering internet access.
2. Time Capsule has joined the network offered by this router.
3. My imac is connected to Time Capsule via ethernet.
4. Second imac connected to the network via airport but not seeing the Time Capsule specifically. What it does see (under 'shared') rather confusingly is 3 different areas. The first calls itself 'mac' and then a code. The second appears as 'Nicholas's imac' and the third just as my name. The first two say it is connected as a guest and the second always says 'connection failed' even though i'm not sure what it is. Furthermore even where it appears to be connected as a guest I cannot see any access to Time Capsule.
BUT.....
if I connect my imac to the Time Capsule wirelessly via Airport then the second imac can see the Time Capsule and access it easily. This would be fine but it does mean that my imac (the main one) has lost it's faster back-up times. I also don't really want to go down the route of file sharing since this would mean both imacs would have to be on just for the second one to see the Time Capsule.
So as I say - I just want to achieve a connection from my main imac via ethernet while still having easy access for the second imac to Time Capsule wirelessly without the first imac necessarily needing to be on.
Thanks for your help thus far.
Nick

Time Capsule Disappears from Radius Base Stations List after adding

I'm running a Mac Mini with 10.7, Lion Server, and Server Admin Tools along with a Time Capsule 802.11n (1st Generation).
After I add the base station (you can see my steps below) the base station restarts and then disappears from the list. The base station is then ignored:
Sat Jul 23 11:47:41 2011 : Error: Ignoring request to authentication address * port 1812 from unknown client 10.0.1.1 port 65530
This is because it's not listed as a known base station in the radius config (as far as I can tell). No other errors (than the one above) listed in either radiusconfig Log or radiusd Log. I cannot figure out how to add the base station to the list! Do I need to just manually add it to the clients.conf? If I do that, I feel like I probably won't get any of the special features that come with the Server managing the base station. Has anyone else experience this?
The base station does get the configuration from the server when I set it up, it switches from WPA 2 Personal to WPA 2 Enterprise with a shared secret, the correct IP and port 1812.
The server does not have a firewall configured or enabled (for simplicity while configuring this...)
Here's how I set up Radius:
Selected the Time Capsule from the Hardware list in Server.app
Checked the box for "Allow user name and password login over wi-fi"
Opened up the Server Admin.app and selected my server
Expanded to choose RADIUS
Chose Configure RADIUS Service
Allowed all users
Selected my Base Station and entered the password
Used my default certificate
Accepted the default options
Let the Time Capsule restart
After the Time Capsule was back online, Base Stations lists 0 base stations.
Clicked on the Base Stations Tab and Chose Browse, selected the base station, entered the password, let the Time Capsule Restart, it shows up in the list, but when the list is refreshed, the Time Capsule no longer appears in the list.
Clicked on the add button ("+") and Added the information manually, set a shared secret, and let the Time Capsule restart, it shows up in the list, but when the list is refreshed, the Time Capsule no longer appears in the list.
Using Terminal, manually tried to add the Base Station: radiusconfig --capture-base-station 10.0.1.1 10.0.1.254
Entered a shared secret
Time Capsule restarted, was never listed in the radius config

Hello, I am having the same exact problem. Have you figured out a solution?
Please let me know!

Time Capsule disappears from Airport Utility, need to restart to find it.

I got a new Time Capsule for Christmas. Our household was using a D-Link router. The network was working fine for a Macbook, iMac, 2 x iPhones, PC Laptop and desktop. The two laptops are upstairs and connect wirelessly to the Time Capsule and an airport Express connected to stereo is set to extend the network.
Since Christmas the laptops are losing contact with the Time Capsule. At first I'd physically disconnect the modem and TC and the TC would reappear. Finding this annoying I rang Apple. I was told to edit locations in networks, add a location and basically reselect my network. I was told to monitor this, but that it should help. The TC went off airport utility again (the green light was still on), so i went through the process of edit location again and it worked. I posted the problem in macbook internet, thinking it was a macbook issue as my iPhone could still connect to the network and have internet. People suggested i do a power cycle. The next time the network crashed I performed a power cycle on every item connected to the network and turned on in correct order.
Tonight my macbook and pc laptop lost connection with the internet again. I had to physically take the TC and modem of power to get the network back again.
This is happening every couple of days, and I'm now sure it's a Time Capsule issue, this issue didn't happen with my D-Link router. I have my Macbook completing Time Machine Backups wirelessly, and when we lose connection with the TC, backups are delayed. Could the Time Machine backups be causing this loss of connection?
I'm going to call Apple and see if they have another solution, but was checking to see if others have had this problem and maybe a solution?

I just purchased a new Airport Time Capsule 3TB (ME 182 AM/A)
I broke my own rules.. as I saw one going really cheap and our currency is dropping like crazy so i thought I better get one .. stupid idea.. it lasted less than week and then refused to even power on.. It has gone back for replacement.
For your situation I think the problem is not the TC as much as it is yosemite.. but it is the combo.
Try the things I have suggested in this thread.. they have worked or helped other people.
Time Capsule keeps losing connectivity

Time Capsule/iPod touch wireless connectivity

Before I commit myself to buying an iPod Touch, probably after the September refresh, I would like to know if the Touch will automatically sync wirelessly with my Time Capsule network or do I have to manually toggle the 2.4GHz/5.0GHz bands under TC wireless preferences?
The present, default settings are: 802.11n(802.11 b/g compatible)
Thanks

jimimac 60 wrote:
I would like to know if the Touch will automatically sync wirelessly with my Time Capsule network
Do you really mean "sync" as in copy songs to the iPod, get play counts, transfer apps, etc.? The current iPod Touch doesn't do that. The only way actually sync the iPod is via USB cable.
But if you mean will it connect wirelessly, then yes. I connect my iPod Touch to my network once in a while to surf the 'net.
charlie

Time Capsule disappears from network

Hi,
I'm using a 2Tb Time Capsule (version 7.6.4), both for backing up my Mac mini and the iMac of my wife, as well as to create the LAN/WLAN at home. I never experienced any problems with it, until starting a few days ago the TC disappears from the network every now and then.
The funny thing is that the green LED is still on while the TC is 'gone', as well as internet access works without problems. After a couple of minutes the TC returns as if nothing would have happened. In case a scheduled backup is initiated while the TC is 'absent', I get an error message from the Time Machine, saying that it didn't find the backup disk. I restarted the TC once, but it didn't help.
Cheers
Christopher

I have been having this issue the last few weeks. TimeMachine reports that it is unable to complete hourly backups and Airport Utility reports the prior seen TC cannot be found.
I have reset each device several times.
Tonight I ran Airport Utility and left it on and the Airport TC alternately reports "Device Not Found" (Internet light is green, Airport light is orange) and then a minute or two later "Reading Settings on Airport" (with both lights green). It then reverts to Device not Found.
This TC has been working just fine for the last 8 or 9 months since I bought it.
Is there a utility of some sort that I could run to check the integrity of the hardware?

Setup older Time Capsule 1TB for wireless connection via newest Airport Configuration

Hi guys
I have a Time Capsule 1TB (first generation I think) which works fine. I don't like to many cables on my desk, and now that I have my new iMac next to my MacBook, I would like to setup the TC as part of a wireless network (so that it doesn't create a new network and I also don't need an Ethernet cable from TC to Computer of from Modem to TC).
Now, in the 5.6 Airport Configuration, no problem at all to get this fixed, but the new generation makes me a little crazy.
So: how can I setup the TC as a part of an existing WI-FI network with the newest Airport Configuration and so I don't need Ethernet in any way?
Thanks!
Bob

BUTT.. if you want to.. there is no reason you cannot use a big UGLY FATT BUTT.. v6 utility has taken away loads of useful things.. !!
Install 5.6 utility on Mountain Lion.. this is well worth while.. Some stuff is just better done manually.
Google as there are a number of methods.. here is mine. It has the advantage of using the free utility unpkg. Not pretty but works easy peasy.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Time Capsule Won't Wirelessly Connect to Internet

If I connect my computer to my time capsule using ethernet, I can view internet pages fine. However, if I connect to time capsule using airport, internet pages won't load. How can I fix this?

LK23,
Does the TC still appear when you launch Airport Utility? If so do the following:
*Check Time Capsules’ Status*
Open Airport Utility. Select your Airport devise in the pane on the left. Is there a green dot beside it? If not click “Manual Setup”. Select “Summary” and double click the green/yellow dot beside “Status” and follow the steps to resolve any issues discovered. Click “Update” and wait for the Airport devise to restart. Now try to connect.
Let us know if this helps. Otherwise tell us what it said.
Cheers!

Time Capsule disappears from Wireless connections

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