Time Capsule Disappears When VPNing

I have a question regarding the use of VPNs and the availability of a network (ethernet) connected Time Capsule. I'm using a Time Capsule (3TB from early 2013) that is solely used for Time Machine backups. I have disabled all Time Capsule router settings, and instead rely on my Asus RT-N66U wireless router for all wireless and wired connections - I also have a 10/100/1000 switch for extra ethernet connections (Time Capsule is directly connected to the switch). My MacBook Pro currently uses wi-fi to connect to my local network - I have several network printers and a NAS, and everything works perfectly when I am not VPN'd into my company network.
When I VPN into my company network, the Time Capsule "disappears" from my MacBook Pro's network (evidenced by a "Device Not Found" in the AirPort Utility), however all other network devices are still available and ready (most likely since they've been assigned static IPs within my local network). I have given my Time Capsule a static IP in my network, but it still disappears from my MBP's network. Any Backups planned are delayed and I cannot run the backup manually. However, I can still use the "Enter Time Machine" option to access data from within the Time Capsule. What gives here? Ideally, I'd like to be VPN'd but still have my Time Machine run as planned. What's even stranger is that once I disconnect from the VPN, the Time Capsule still displays "Device Not Found" for quite some time, but eventually comes back to life.
Just for edification purposes, I'm using the Cisco AnyConnect VPN software and have enabled the "All local (LAN) access when using VPN" option. Still no dice. Any thoughts?

Routing is being messed up by the VPN or the DNS is not working properly.. either of which amount to the same thing.
Mount the TC in finder using its IP.
Go, Connect to server.
AFP://10.0.1.1 (or whatever IP you have). The complex bit is you are going to need dhcp reservation on the main router to stop the TC from bouncing around its IP address.
Set that in your Asus main router.. but test it immediately before worrying too much.. if you get it mounted in Finder by IP address.. you can also discover it in Airport utility by using its IP directly..
You simply need to manually control things.. type in the IP to help it out.
Also don't forget the ipv6 setup to link-local only on the wireless/ethernet on the computer..
Tell me how this goes.
Once you have the TC mounted in Finder.. have another go with TM.. if it still has issues.. change the name of the TC, make it short, no spaces and pure alphanumeric.. see if that helps.
BTW the windows method of fixing this would be simply edit the hosts file..
Looking it up there is a Mac equivalent.
http://www.makeuseof.com/tag/how-to-edit-the-mac-os-x-hosts-file-and-why-you-mig ht-want-to/
Of course it is essential that the TC does not change IP.. so fix that in the asus as I said and make sure if you shut down and restart the TC it does actually pick up the IP.. you can also try using static IP on the TC as an alternative to bridge this actually works well but is a little more involved to setup..
See. Re: airport time capsule keeps disconnecting

Similar Messages

Time Capsule disappears when Internet is down....

My TC is setup on a network, so I have my own little mac-world piggybacked on my office building's network (PC based). It's been trouble free, until today when internet access has been interrupted.
The TC has now gone "stupid" in that I can't even find it now w/the Airport Utility. Green light is on. I even turned it off & on again (unplugged & re-plugged).
Seems like I should at least be able to access the hard drive wirelessly w/o it being hooked up to it's portal to the internet. Why does there need to be internet access to use it for wireless backup & hard drive use when the internet is down? The Office's network is working fine. What's up? Any suggestions? (I'm using my CDX card to access internet - always a contingency!)
Please don't write to tell me to hook up to it w/hard wire. TC should be accessible w/o internet access as a hard drive, at least. Not to mention the crawling around digging up hidden wires. I hope there's not a cybersnooping issue, here.
Whatssup, Apple?

Routing is being messed up by the VPN or the DNS is not working properly.. either of which amount to the same thing.
Mount the TC in finder using its IP.
Go, Connect to server.
AFP://10.0.1.1 (or whatever IP you have). The complex bit is you are going to need dhcp reservation on the main router to stop the TC from bouncing around its IP address.
Set that in your Asus main router.. but test it immediately before worrying too much.. if you get it mounted in Finder by IP address.. you can also discover it in Airport utility by using its IP directly..
You simply need to manually control things.. type in the IP to help it out.
Also don't forget the ipv6 setup to link-local only on the wireless/ethernet on the computer..
Tell me how this goes.
Once you have the TC mounted in Finder.. have another go with TM.. if it still has issues.. change the name of the TC, make it short, no spaces and pure alphanumeric.. see if that helps.
BTW the windows method of fixing this would be simply edit the hosts file..
Looking it up there is a Mac equivalent.
http://www.makeuseof.com/tag/how-to-edit-the-mac-os-x-hosts-file-and-why-you-mig ht-want-to/
Of course it is essential that the TC does not change IP.. so fix that in the asus as I said and make sure if you shut down and restart the TC it does actually pick up the IP.. you can also try using static IP on the TC as an alternative to bridge this actually works well but is a little more involved to setup..
See. Re: airport time capsule keeps disconnecting

Time Capsule disappears from Wireless connections

I use a Time capsule with a variety of wireless and wired Macs and have continous problems with the wireless Macs using time machine.   A reboot of the Time Capsule will fix the issue for a few days but then it will disappear when Time Machine tries to connect,   The wired machines have no problem and can always get connection to the Time Capsule wen Time Machine wants to backup.
It appears to be an issue with the AFP server on the Time Capsule. When connecting to the Time Capsule using "Go To Server" from finder, the wireless machines can always connect using smb, but when Time Machine is not working they fail to connect using afp.
Has anyone else seen this behaviour. Given I can always connect using smb, it does appear to be some form of software issue on the Time Capsule. The
Time Capsule is running the latest version of firmware 7.6.1 and the Macs are 10.8.2.   The issue has been the same since 10.7.

Well decided the best approach is to use a script to reboot the Time Capsule on a regular basis. Had to hack some previous scripts on the Web to get to work using AirPort Utility 5.6.
tell application "AirPort Utility 5.6" to activate
delay 2
tell application "System Events"
          tell application process "AirPort Utility 5.6"
                    tell window "AirPort Utility 5.6"
select row 2 in table 1 in scroll area 1
                              delay 1
                              click button "Manual Setup"
                              delay 1
                    end tell
                    click menu item "Restart…" in menu "Base Station" in menu bar 1
delay 1
                    tell window "AirPort Utility 5.6 - Robert Halliday's Time Capsule"
                              click button "Continue" in sheet 1
                    end tell
          end tell
end tell
delay 10
tell application "AirPort Utility 5.6" to quit
Anyone more familiar with Applescript, improvements welcome. The script does appear to have problem reliably performing the click on the menu. It appears to work some of the time!?
The along with a calendar event as will as a scheduled on/off using Energy Saver should allow for a regular reboot - giving the script works!

My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

Time Capsule error when interrupting a regular hourly backup

Okay... So it's supposedly common knowledge that if you interrupt an hourly Time Capsule backup (not the big initial one) by putting your Macbook to sleep, the next time you wake your computer up Time Machine is supposed to just pick up where it left off. Right?
Not for me. I got Time Capsule right when it was released and it worked like a charm for a whole entire month... Until one day I made the mistake of interrupting one of its backups. When I got back to my computer I got an error saying the backup could not be completed. I thought it was no big deal until I actually tried to start a backup again. First it stayed on "Preparing" for a long time... Then a similar error message. I tried again and again and got nothing but error messages. Nothing I tried worked.
I decided to erase the Time Capsule disk and start over, essentially losing a month's worth of backups. Once again it worked for a few days until once again I put my Mac to sleep while it was doing a regular backup. Once again, coming back to my computer resulted in an error message. Once again it couldn't recover no matter what I did. I decided to try again from scratch, erased the drive, did the big backup.
Today, after three days of it working just fine, I had to leave my house in the middle of a backup. I paused for a moment wondering if I should do it, but then thought, what the ****, you're SUPPOSED to be able to interrupt it.
Um, no. Error message again. Except today I decided to run Disk Utility on it, which did work in reviving its backup abilities... HOWEVER something very strange happened. Spotlight started indexing the backup disk image-- something I'm pretty sure is not supposed to happen. It insisted on doing this every time I mounted the disk image, and only when it was finished indexing would it agree to dismount itself after backing up (like it's supposed to). Aside from that, Time Machine no longer asks for my password when I choose the Time Capsule disk... It just chooses it. It also doesn't alert me when I delete a file stored inside the Time Capsule disk (to tell me it will be permanently deleted) but instead sends it to the trash. And when recovering a file from Time Machine, the disk image doesn't dismount itself once it's done-- I have to do it manually.
In short, it's not acting normal, as far as I can tell.
So my question is twofold:
1) why the **** can't I interrupt the backup without getting an error? It's not supposed to work this way. Does this work for anyone else?
2) What the **** happened to the disk image now that I've got it to work again? It backs up fine and everything but it's acting weird.
Thanks... Hope someone has any clue what this all means!

I have a very similar issue. Spotlight is now indexing the backup volume on Time Capsule, and it is taking forever.
Nobody else using Time Machine / Time Capsule here? I can't believe that.
-Erik

Time Capsule freezes when transferring files

My time capsule freezes when data is transferring from my Macbook Pro during its initial update. I tried to connect it through WiFi or ethernet cable. It just freezes like when 800 Mb - 5 Gb were transferred (I have left it overnight). What can I do?
How about doing it by USB cable?

This is from Time Machine Buddy widget
Starting standard backup
Network destination already mounted at: /Volumes/Data
Disk image already attached: /Volumes/Data/Samuel Ng’s MacBook Pro.sparsebundle, DIHLDiskImageAttach returned: 35
Disk image /Volumes/Data/Samuel Ng’s MacBook Pro.sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Backup content size: 232.4 GB excluded items size: 10.4 GB for volume Macintosh HD
266.50 GB required (including padding), 2.73 TB available
Waiting for index to be ready (101)
Then my Macbook Pro freezed when 5.16Gb was transferred...

I bought a new time capsule. When I try to set it up, at the end, it says an expected error occurred. It now won't recognize my time capsule. What do I do?

I bought a new time capsule. When I try to set it up, at the end, it says an expected error occurred. It now won't recognize my time capsule. What do I do?

Do not setup a TC over wireless.. it is like sitting on the branch you are sawing off.
Plug it into the computer by ethernet.. press and hold the reset until the front LED flashes rapidly and start over.

Time Capsule disappears from desktop

Hello,
since the last update to version 7.6.3 Time Capsule disappears after about 150 seconds from the desktop. This disturbs my workflow quite strong, because I use the Time Capsule not only as a Time Machine backup, but also as a network storage. Where can I set that the Time Capsule will remain permanently on the desktop?
Thank you for your kind assistance.
Franz
PS: Please excuse my bad english.

Hi Jay,
1. start the Airport-Utility
2. click on „Manual Setup“
3. click on „Version“ („Overview“ Sreen –> third row)
4. choose the Firmware Version you want to install
After downgrading the Time Capsule restarts automatically and does no longer disappear from the desktop after a while.
Although I am not an english native speaker I hope that the guidance is understandable.
Greetings from Cologne, Germany
Franz

Time Capsule disappears from device list when wireless is toggled

When I toggle wireless on and off, either via profile or Airport > Wireless, sometimes my base station disappears from the list of devices in Airport Utility:
Has anyone else seen this? My Time Capsule reappears after I close and reopen Airport Utility.

I may not be understanding what you mean but unless you have the TC connected via ethernet it will disappear when you turn airport off, it would come back up when you turn it on but it may take a few minutes.

When I remove ethernet cable time capsule disappears again

setting up time capsule again as disappeared, if I disconnect ethernet cable it disappears again!!

If you use "Join a wireless network" then the ethernet ports of the TC are cut off.. that is standard apple setup.
Is that the setting you are using?
I strongly recommend you don't do that.. keep the ethernet from router to the WAN of the TC.. that is what the TC is designed to do. Join a wireless network is a hidden option and unsupported.
But I am still unclear on your intention..
Describe exactly what you want to achieve.
Or give some screen shots of the setup on the TC you are using.. and what you were hoping it would do.

Time Capsule Disappears from Radius Base Stations List after adding

I'm running a Mac Mini with 10.7, Lion Server, and Server Admin Tools along with a Time Capsule 802.11n (1st Generation).
After I add the base station (you can see my steps below) the base station restarts and then disappears from the list. The base station is then ignored:
Sat Jul 23 11:47:41 2011 : Error: Ignoring request to authentication address * port 1812 from unknown client 10.0.1.1 port 65530
This is because it's not listed as a known base station in the radius config (as far as I can tell). No other errors (than the one above) listed in either radiusconfig Log or radiusd Log. I cannot figure out how to add the base station to the list! Do I need to just manually add it to the clients.conf? If I do that, I feel like I probably won't get any of the special features that come with the Server managing the base station. Has anyone else experience this?
The base station does get the configuration from the server when I set it up, it switches from WPA 2 Personal to WPA 2 Enterprise with a shared secret, the correct IP and port 1812.
The server does not have a firewall configured or enabled (for simplicity while configuring this...)
Here's how I set up Radius:
Selected the Time Capsule from the Hardware list in Server.app
Checked the box for "Allow user name and password login over wi-fi"
Opened up the Server Admin.app and selected my server
Expanded to choose RADIUS
Chose Configure RADIUS Service
Allowed all users
Selected my Base Station and entered the password
Used my default certificate
Accepted the default options
Let the Time Capsule restart
After the Time Capsule was back online, Base Stations lists 0 base stations.
Clicked on the Base Stations Tab and Chose Browse, selected the base station, entered the password, let the Time Capsule Restart, it shows up in the list, but when the list is refreshed, the Time Capsule no longer appears in the list.
Clicked on the add button ("+") and Added the information manually, set a shared secret, and let the Time Capsule restart, it shows up in the list, but when the list is refreshed, the Time Capsule no longer appears in the list.
Using Terminal, manually tried to add the Base Station: radiusconfig --capture-base-station 10.0.1.1 10.0.1.254
Entered a shared secret
Time Capsule restarted, was never listed in the radius config

Hello, I am having the same exact problem. Have you figured out a solution?
Please let me know!

Time capsule disappears in Finder

For the past 4 years, I've had 2 Time Capsules setup up to use with my Macbook Pro. One Time Capsule was used as the router and for the Time Machine backups, the other was used exclusively for an external hard drive. Recently, the Time Capsule that served as the router/Time Machine crashed, and I replaced it with a current model Time Capsule.
I contacted Apple for help setting up the new Time Capsule. I am using a Motorola Surfboard modem 6121, and the internet connection and Wifi are working. The problem is that randomly, one or both of the Time Capsules will disappear from Finder. Since my iTunes library is on one of the Time Capsules, I can't access the music files. Also, when I use the Airport Utility on my Macbook, I get a yellow triangle next to all of the devices; however, when I use the Airport Utility on my iPad or iPhone, every device has a green light.
Does anyone have any suggestions? I never had this problem with the same setup before I replaced the Time Capsule.
Thank you.

Do a clean new setup.
Do not use old settings at all.
Reset the TC to factory and start over in the airport utility setup.
Make sure the TC has a name like TCgen5
It should be short, no spaces and pure alphanumeric.
Make sure wireless also has a name like TCwifi
Make sure the wireless and ethernet in the computer have ipv6 set to link-local.. this is now essential.
In Finder, manually mount the TC disk.
Go Connect to server from the top menu.
Type in, AFP://TCgen5.local (use your name plus the local domain which is local by default)
Or even better.
AFP://10.0.1.1 or whatever is the IP address of the TC. Since it is then not going to get lost by ARP tables and DNS problems.
This is only useful if the TC is router.. or you can set static IP in the main router to the TC.
Much of these problems have started from Mavericks. But there are plenty of issues between the 6121 motorola modem and the new TC as well.. you may find multiple issues here.

Time Capsule disappears after back up

Hi
I run and iMac 27 with the latest version of Lion on it and I have been having trouble with a new Time Capsule. My TC is connected to my wireless Belkin router via an Ethernet cable. After some initial set up problems (during which I upgraded the firmware on the TC to the latest version) I finally managed to get the IMac to see the TC and then commenced the first back up. This was scheduled to take a number of hours so after baby sitting it when there were no problems, I left it overnight, setting the screen to switch off but the machine to remain on. When I checked the next day the TC drive had disappeared. The only way I could get the TC to reappear was to reboot both router and TC, at which point I then restarted the back up which appeared to pick up from where it stopped (in terms of time to complete). Having to leave it overnight once more, I was disappointed to discover the same thing happened again. So rebooted again and recommenced the process. This time I managed to see it through to the end and was amazed to see the process complete and then the TC icon on the desk top disappear. Clicking on the TC icon on the toolbar and selecting back up now the system reported a message that the back up was delayed as it could not find the back up drive. All the time the router was connected to the Internet and the green light on the TC was solid.
I have had a look at a number of threads and can see a number of people having connection problems but nothing exactly like mine so I am hoping it is just a setting. Any help or ideas would be gratefully appreciated
regards
Keith

mfez wrote:
I did a restore,
If you mean you restored your entire system from your backups, that's why TM is doing a new full backup: http://support.apple.com/kb/TS1338 (although some of the TM engineers claim this doesn't happen anymore in Snow Leopard, it does -- I tried it).
My hard drive is 285.48 GB with 24.11 GB available. Not sure how big the TC is. The message says I need 300 something GB for the backup, but only 128 mb is available. Should I erase it and start over?
That means you have about 261 gb used on your internal; TM adds 20% for workspace and "padding" when making room, so that's why it needs over 300 gb.
TC's used to be 500 gb, recently only 1 tb and 2 tb models are available.
So if it's a 500 gb model, there isn't room for two full backups.
Do you have anything else on the TC besides TM backups? If so, then delete the sparse bundle via the Finder.
If not, you can just erase the TC:
Use the +*Airport Utility+* app, in your Applications/Utilities folder.
Select +*Base Station > Manual Set-Up+* from the Menubar, then Disks in the tool Bar, then Erase.

Time Capsule timeouts when accessing secure web pages, downloading apps, backing up to iCloud, etc.

Last week I upgraded my broadband connection to fibre, requiring me to install a different router because the Draytek one I had in place was not suitable, so I went for a Time Capsule. My other devices are a 13” MacBook Air, an iPad 2 and an iPhone 4.
Web browsing performance was immediately fantastic, with consistent readings on the Mac of 12ms ping, 35Mbps+ download speed and 1.5Mbps+ upload speed. One oddity I did notice when running a speed test (using speedtest.net), but which I didn’t think about much at the time, is the time taken between finishing the download test and starting the upload test. In my previous experience there would be only a few seconds between them, but on my new fibre connection through Time Capsule it takes anything from 30 seconds to a minute for the upload test to begin.
However, a few days ago I tried to download some app updates in iTunes to the Mac, but after a wait I received a message that the network connection had timed out. I tried again multiple times and each time the result was the same.
I then Googled the problem to see what might be causing it, but I found I was not able to access any results from the Apple Support Communities pages because the browser would time out with a network connection error, or they would take an absolute age to load. Subsequently, I have also discovered that I cannot backup my iOS devices to iCloud (it tries for ages and then says there was an error), I cannot log in to any online accounts (the browser eventually times out with a network connection error) and I cannot send email from the mailbox that syncs with my work Exchange account. I have also realised that the Apple Support Communities pages are secure, so the common theme seems to be there is a problem accessing anything that requires security/authentication/encryption.
This is not a Wi-Fi issue as it is the same when I switch off Wi-Fi on the MBA and attach it to the router via an Ethernet cable.
It is also not a Mac/iPad issue, as both function normally on my work Wi-Fi network.
I have reached the end of my limited technical tether, so does anybody have any suggestions please?

Hi,
Many thanks for taking the time to respond.
Bizarrely, after more than a week of problems and time wasted in trying to resolve them, I arrived home from work today to find that everything is working perfectly. The network is exactly as it has been all week and when I called my ISP they said they had changed nothing on the line, so it's a complete mystery.
I'm happy it's working, but it would have been nice to understand what caused the problem, just in case it happens again.
Anyway, thanks again and sorry for wasting your time.
Gareth

Time Capsule disconnects when I connect my external hard drive

All my software is up to date, but when I connect my Western Digital external hard drive to the Time Capsule's USB port, the Time Capsule disconnects from the internet, my PC (which is connected via ethernet), and my MacBook Pro (via wi-fi). Sometimes it'll work okay for a few hours and then just goes incommunicado later in the day. If I remove the external hard drive from the USB port and restart, I have no problems. But once I plug it back in, it happens all over again. What's going on here?
Message was edited by: Ed Rocker

That'll work as well, just not as convenient when you are on the go. You may want to pick one of these up as well. (not sure which plug you need, but there are a bunch of different ones on ebay).

Time Capsule Disappears When VPNing

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