Time Capsule disconnects very briefly, multiple times daily

Hello folks, I want to first say that I did attempt to find a solution to my issue within the forums, but couldn't really find anything matching my exact situation. Basically, my Time Capsule 2TB (4th Generation) has been disconnecting from the internet very briefly, usually 5-10 seconds. During this time, it flashes an amber indicator light. I recently upgraded to the latest firmware update, but that didn't seem to solve the issue. Could it be the cable modem that is faulty?
I appreciate any help!

It could be the cable modem.. and it doesn't even have to be faulty..
What model is the modem? The Apple routers seem to be having issues with some of the later motorola modems.. SB6121 and 6141 come up here fairly often.. the issue seems to be ethernet connection is playing up.
On the older Gen 4 you can fix it but only by using the v5 airport utility which allows you to set WAN ethernet speed.. set it to 100mbit full duplex and if still has trouble try 100mbit half duplex.
If you only have Mountain Lion then you will need to use a trick to install the older version.
Tell us if you need instructions or google them.

Similar Messages

  • Time Capsule disconnects every few days

    Hi, my Time Capsule disconnects every week to ten days, as indicated by a flashing yellow light.  To reconnect it, I have to unplug and disconnect it from the ethernet cable.   It's then able to reconnect until the next failure.  This seems to be a different problem than previously described in this forum, as it is not able to reconnect on its own.
    I'm using an iMac running on OS 10.6.8.
    Capacity is 999.9 GB of which 192 GB is used on disc.
    The Time Capsule is a 1TB Sim Dualband Time Capsule bought on May 21, 2011.  It's past the end of the one year warranty but has been doing this pretty much from the start.
    Any suggestions?
    Thanks in advance,
    reluctantuser

    reluctantuser wrote:
    Sorry, I'm having trouble understanding some of your response.
    GAIG??
    Good As It Gets. (You used the term!!)
    How do I access the logs?
    logs are in advanced area of v5 utility. there is no access to logs in the v6 utility.. I guess Apple thought that looking at logs was beyond the average users ability so no longer needed in new slick interfaces.
    Use v5 utility.. if you run Lion download it.
    http://support.apple.com/kb/DL1482
    If you are on Mountain Lion.. then you will need to trick it to install. Download and install and run unpkg.
    http://www.timdoug.com/unpkg/
    Download the 5.6 utility from reference above.. open the dmg file to see the pkg file.. AirPortUtility56.pkg.. drag that file over unpkg.. it will create a new directory on your desktop. of the same name.. drill down, Applications, Utilities. There is the real utility.. drag it to your main Applications Utilities directory. Ignore completely the toyland v6 and run only 5.6. 
    "is the TC router or bridged or worse possible, join wireless network."  - Are you saying joining a wireless network may fix it or that being in one may be the cause?
    Thanks.
    You have not provided any indication of the network layout. If you want to pursue this I need full info..
    Is the TC the main router or in bridge mode?
    What broadband do you have? What modem? Is it a router?
    Have you tested with the TC out of operation.. with another router? 
    Give complete details... that way we can narrow down the issue and work out if the TC is in best possible mode.
    The worst mode as I indicated above is join wireless due to wireless being flakey at any time and TC not the most stable. This will be slow, although ironically the other problems might stop.. who knows unless you try it.
    What OS is your computer running? If you are on Mountain Lion, well join the club.. this is a major issue and I doubt there is a solution.
    But you can start by setting SMB names.. short, no spaces pure alphanumeric for everything.
    TC name ... TC
    Wireless names.. different for both bands. TC24ghz TC5ghz
    Hard disk share name.. Data
    If the TC is the main router set very short lease time for dhcp.. 20min. and see if that improves anything.

  • Can I use my Time Capsule to set up multiple networks, or just one?

    Can I use my Time Capsule to set up multiple networks, or just one?  We'd like to offer the internet to clients who are at our studio, but don't want them able to access all our computers, so a second network for them would be useful.

    Two big IFs here.
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    Next, assuming that the Time Capsule has Guest Network capability, the next requirement would be to verify that your modem is compatible with the Time Capsule for that feature. 
    Basically, you need a simple modem.....not a modem/router or gateway device that is often furnished by Internet Service Providers.  If you are not sure what you have, post back with the make and model number of your "modem" and we'll see if we can find some details ont he device.

  • Time Capsule disconnects when I connect my external hard drive

    All my software is up to date, but when I connect my Western Digital external hard drive to the Time Capsule's USB port, the Time Capsule disconnects from the internet, my PC (which is connected via ethernet), and my MacBook Pro (via wi-fi). Sometimes it'll work okay for a few hours and then just goes incommunicado later in the day. If I remove the external hard drive from the USB port and restart, I have no problems. But once I plug it back in, it happens all over again. What's going on here?
    Message was edited by: Ed Rocker

    That'll work as well, just not as convenient when you are on the go. You may want to pick one of these up as well. (not sure which plug you need, but there are a bunch of different ones on ebay).

  • Since installation of Mavericks, Time Capsule works very slowly, and the next backup of 236 GM will take nearly 30 days. What can I do to get backup more rapidly ?

    Since the installation of Mavericks, Time capsule works very slowly and will need 30 days or more to produce a complete backup of about 200 GB. What can I do to get a complete backup more rapidly ?

    What setup is the TC now.. ? what model and what firmware? Maverick seems to need 7.6.4 on the older TC.. and latest firmware on the AC version.
    Is it in router or bridge mode? Do not use wireless only.. join a wireless network.
    Is the computer connected by wireless or ethernet? I strongly recommend a test by ethernet.. with wireless in the computer turned off. If it is still very slow something is majorly wrong.. but I need the info I asked for to troubleshoot further.

  • Time Capsule Disconnects OTHER devices on wireless network during backup?

    Hi everyone,
    I need help here. I have a 500gb TC as my wireless base station as well as my backup for a new-ish 2.8 iMac. I have 2 laptops on the network as well as 2 airport express stations that just serve speakers. The house is a small 1-floor 3-bedroom.
    Every time my iMac does a time machine backup (which is often), the airport express bricks lose their music streams, and the laptops (a original Macbook Pro and a previous gen. MacBook) lose their internet and network connection - BUT they still show full signal strength and show that they are connected to the network.
    The only thing that seems to "solve" it is for me to turn my computer airport off then back on and wait for it to re-join the network.
    I have tried resetting my Time capsule - which only resulted in a VERY slow initial backup which took over 2 days to back up 200gb worth of data and then back to the same problem.
    I have the TC set up as a mixed n/b/g network, and I have one express brick extending the network ('cause I thought a weak signal might be the problem but it appears not), and the other brick joining the network. All firmware/ software is up to date. Any help is appreciated!
    Many thanks,
    jb

    jwbeaton,
    While it doesn't directly relate to your connectivity issue, might I suggest not storing other files on the TC. Use and external disk attached to the TC via USB.
    *Using a Time Machine Hard Disk (or Time Capsule) for Other Files*
    Here is Apples’ line on this: “Time Machine works best if you use your backup disk only for Time Machine backups. If you keep files on your backup disk, Time Machine won’t back up those files, and the space available for Time Machine backups will be reduced.” [http://docs.info.apple.com/article.html?path=Mac/10.5/en/11430.html]
    This hasn't stopped some from successfully partitioning Time Machine hard disks and storing data on the other partition. As long as the Time Machine backup has its' own partition, you avoid any potential opportunities for conflict.
    However, this is not an option for Time Capsule users as there is no easy way of partitioning the Time Capsules’ internal hard disk without elaborate effort. Granted, the Time Capsule is advertised as being able to perform both as a Time Machine backup destination and as a shared network drive [Apple Store (U.S.) - Time Capsule - 500 GB]
    Nevertheless, some have experienced problems with maintaining files/folders occupying the same disk as Time Machine backups. In this case, they use the Time Capsule hard disk solely for Time Machine backups. Then attach an external hard disk to the Time Capsules USB port and store additional files there. This added disk will still be available to all Macs that can access the Time Capsule. (Note though, that any USB disks attached to the USB port of the Time Capsule can not then be backed up to the Time Capsule via Time Machine. Time Machine will only backup your Macs internal hard disk or any external hard disks physically attached to the Mac. Time Machine can not backup one remote device to another remote device.)
    Hope this is helpful.
    Cheers!

  • How I can set up the DynDns inside the Time capsule, or only with the Time capsule I have external access from a PC for ex.?

    How I can set up the DynDns inside the Time capsule, or only with the Time capsule I have external access from a PC for ex.?

    MobileMe service is finished.. to get remote access to the Mac or TC you use iCloud account.. but that is for files.. not to access web cams.
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    Even better get a static Public IP from your ISP.. that is the correct professional way to do it.
    Or you can use whatever broadband modem you have and remove the TC as the main router.. simply bridge it. Use your adsl router for connection. Almost all adsl have built in dyndns.
    Sorry your language is very hard to follow.. and I am sure you are finding my answers similarly difficult.
    Basically the TC is about the hardest device to setup because it is lacking important networking functions.
    Get a vpn router and use vpn connection is far superior to any other method. But you cannot do it with TC.

  • HT201250 my time capsule is taking too much time indexing backup and then taking longer time to back up ( 207 days ) or longer !!! what shall i do ?

    my time capsule is taking too much time indexing backup and then taking longer time to back up ( 207 days ) or longer !!! what shall i do ?

    Try 10.7.5 supplemental update.
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    Best.

  • I am using Windows 7 Home Premium 64-bit OS.  I've never had this problem before... today I opened iTunes and it prompted me to download the newest version.  I use iTunes all the time and have updated it multiple times with no issues.  During the installa

    I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version.  I use iTunes all the time and have updated it multiple times with no issues.  During the installation process it gave me an error message that said: 
    Runtime error! 
    Program C:\Program Files\iTunes.exe
    R0634
    An application has made an attempt to load the C runtime library incorrectly.
    Please contact the application's support team for more information.
    I quit the installation, uninstalled iTunes and rebooted my computer.  I now receive a similar message with a slight difference:
    Runtime error! 
    Program C:\Program Files (x86)...
    R0634
    An application has made an attempt to load the C runtime library incorrectly.
    Please contact the application's support team for more information.
    I did not leave anything out from the error message.  It doesn't point to a specific file, it just ends with "(x86)..."  Every time I boot up my computer, this error message pops up on my desktop.
    How do I repair this issue?  I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse.  I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs.  Any suggestions will be greatly appreciated!!

    Hi lustyln,
    I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
    For reference, here are your product specifications:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
    To get your PC software back to how it was when it was first purchased, run a system recovery:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
    I hope this helps.
    ...an HP employee just trying to help where I can, but not speaking on behalf of HP.

  • How do I transfer all my data from my Time Capsule 2TB to my new Time Capsule 3TB?

    How do I transfer all my data from my Time Capsule 2TB to my new Time Capsule 3TB?

    Click here and follow the instructions to move a Time Machine backup, and just drag-copy everything else.
    (113074)

  • I have used Airport Time Capsule with my iMac for several years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both?

    I have used Airport Time Capsule with my iMac for a couple years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both the iMac and MacBook Air? I don't mind losing earlier backups. I have excluded some items from backing up, but since the Airport Time Capsule is full, I can't even begin to back up the MacBook Air.

    On your Mac.......
    Open Finder > Applications > Utilities > AirPort Utility
    Click on the Time Capsule icon, then click Edit in the smaller window that appears
    Click on the Disks tab at the top of the window
    Click Erase Disk
    On the next window that appears, select the Quick Erase option, then click Erase
    The operation will only take a few minutes.
    Now you are ready to start new backups of both Macs.  Back up one Mac first, then back up the other.  Do not try to back up both Macs as the same time.

  • I recently upgraded my OS to Lion 10.7.4.  I also just upgraded from a 1st Generation Time Capsule to a 4th Generation Time Capsule.  I have an Airport Express (Version A1264) that I formerly used to extend my wireless network.  AE no longer works.

    I recently upgraded my OS to Lion 10.7.4.  I also just upgraded from a 1st Generation Time Capsule to a 4th Generation Time Capsule.  I have an Airport Express (Version A1264) that I formerly used to extend my wireless network.  Airport Express no longer connects to my network.  I have downloaded Airport Utility 5.6 to try and configure, but with no luck.

    TC first gen was not simultaneous dual band. So.. it's probably best to factory reset your extreme and then tell it to extend again.

  • Time capsule not being recognized by time machine on macbook

    Hi, This is my first post.  I have an imac, macbook, iphones ipods, and a time capsule
    when i installed the time capsule it worked fine on both computers then after an update the macbook no longer recognizes the time capsule in airport so it can not back up to it in time machine.  The time capsule data drive can be accessed from that computer and the internet works fine, it is just not showing up in airport.
    Any ideas???
    If I upgraded to lion would that fix it?

    Try just doing a reset to the TC..
    An upgrade to lion might just put you into the fire.. even the frying pan is better.
    I would suggest you downgrade the firmware on the TC to 7.5.2 as later firmware is more buggy and adds nothing for OS earlier than Lion.. on the contrary it causes more issues.
    This will not harm your existing backups.
    Are the two computers both connected by ethernet?? Is the connection issue over wireless?
    Give a bit more info on the network layout. Mode of the TC.. are any computers using ethernet?

  • Transferring Time Capsule Data from an old Time Capsule to a new one?

    How do I transfer the data from my old 500GB time capsule to my new 2TB time capsule.  I just installed Lion as well.  I have the time capsules connected with the Ethernet cable.  I can see both of them in the finder.  When I open the Disk Utility I can only see the old time capsule so it is not possible to drag the new time capsule to the destination field in the restore tab.  Please help.  I would like to have my existing time machine backup on my new Time Capsule.
    Thank you in advance.
    FYI Time Machine 101 is not any help.

    See option 2 half way down this page.

  • When I playback a movie stored on Time Capsule to my Mac Book Pro the time Capsule eject 3 or 4 times during playback

    When I playback a movie stored on Time Capsule to my Mac Book Pro the time Capsule eject 3 or 4 times during playback

    ilw-00 wrote:
    How can I do this? How can I find the sparesbundle? What is the best way to mount the time capsule internal disk?
    Open a Finder window. If you see your Time Capsule in the "Shared" section of the sidebar, clicking on it should show the "Data" volume (or whatever you named it) in the main part of the window. Double-click on it to mount the "Data" volume.
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