Time Capsule Disk not mounting

Since a couple of days, my 2 TB Time Capsule (1st generation, software version 7.6) disk (2 partitions) will not mount. Neither does it show up in the TimeCapsule preferences list. It has a wired ethernet connection with my MacMini and I use AirPort with my MBP and iMac. AirPort (sofware version 5.5.3) still works. I tried resetting, going through the fast-and-slow amber blinking lights, and the light on front is green again. What is the problem and do I get access to my data?

sterrenman wrote:
Since a couple of days, my 2 TB Time Capsule (1st generation, software version 7.6) disk (2 partitions) will not mount.
I'm curious: How did you manage to partition the internal disk of your Time Capsule?
The first 2TB Time Capsule was a 2nd generation model.
Neither does it show up in the TimeCapsule preferences list.
Please explain what you mean by "the Time Capsule preferences list".

Similar Messages

Time Capsule will not mount

To begin, my finder stopped working and I was advised to re-install Snow Leopard. I did so confident that I could backup from my Time Capsule. However my Time Capsule will not mount and at times cannot be found. I am reluctant to change settings which may result in me not being able to ultimately restore my files.
Where do I go from here? Any help much appreciated.

I had the exact same issue. What actually got my attention was the loss of the internet first. That took pulling the power on Time Capsule and plugging back in to the net back. Then I notice time capsule wouldn't update -- my Time Capsule disk wasn't visible. I tried everything I could think of, resets, hard resets and new passwords all the way around. There was no issue with the network access it was great -- good on wireless, good on ethernet. Just no time capsule disk visible anywhere -- not in Finder and not in AirPort Utility Disks.
I finally downgraded my firmware to 7.3.1 (Airport Utility -- Base Station > Upload Firmware) --- and that still didn't work. Had to go pull the plug again just to get out of the yellow light.
With nothing to loose I upgraded the firmware back to 7.3.2 and voila --- an error message!! "Internal Disk Error" --- at least I was getting something.
A quick search turns up the solution to this issue...just erase the dis in the AirPort Utility. Open the Time Capsule in AirPort Utility, go to the Disks tab, select the disk and click Erase.
PIA - but it is all good again. I thought I had a HDD failure.

Time capsule disks not showing folders.

I only use time capsule as a hard drive source. But after i upgraded to mavericks i cannot access any folders I saved in my time capsule disk cause they just won't appear on finder. I have a picture to help you genius understand a bit clearer. Can anyone please help??? Thanks in advance.

I have NOT upgraded.. and will not until it has done a few updates.. due to exactly the fun and games you are having..
There is a major issue with the change in Mavericks to using SMB as preferred protocol.
Eject the TC..
Manually mount the TC.. using go, connect to server.
AFP://TCname or APF://TCIPaddress
Or use
CIFS://TCname etc.
Is your TC available via airport utility? Is it on 7.6.4 firmware.. if not update??

Time Capsule will not mount new external HD

I have just bought a new iOmega 1TB external HD to connect to my Time Capsule. I have perviously been using a Western Digital 250gb external HD. I am having real problems getting the time capsule to mount the new hard drive, i have reformatted it to Apple Extended, but it still will not mount. However when i connect the old drive it mounts ok. Any ideas??

I am having exactly the same issue with a new Iomega 1TB hard disk.
The disk works fine when directly connected to a Mac. The Mac can read the TimeCapsule internal disk. The Mac can see the old, smaller WD external disk when it's connect to the TimeCapsule. But it can't see the new external disk via TimeCapsule.
I have reformatted the disk to MacExt journaled, I have rebooted each device in the chain. Just for kicks, I repartitioned the disk into smaller pieces, and tried reformatting as FAT. No joy.
Any other ideas?

Time Machine disk not mounting after sleep

Greetings,
I am having a problem with the external USB disk (500GB Iomega) that I have set up for Time Machine not remounting after my iMac wakes back up. Nothing I have tried, short of rebooting, seems to cause the Mac to notice the drive. I have tried turning the drive off and back on, but that didn't work, and neither did unplugging and re-plugging the USB cable. (I suppose obviously) Time Machine won't do any backups and complains that "The storage location for Time Machine backups can't be found." Time Machine Set Up says "Next Backup: When Disk is Connected." If I reboot, the disk will show up and Time Machine will commence backups, but then, after the machine sleeps, I have the same problem again.
When I first plugged the drive in last night the computer immediately recognized it, mounted it, and asked me if I wanted to use it for Time Machine. I didn't have to do anything. I then successfully started Time Machine and it did its initial and several hourly backups as expected. Then the machine went to sleep and the disk never came back (short of a reboot).
The computer is a brand new 24-inch, 2.8Ghz, iMac with Leopard installed from the included DVD immediately after opening the box - I did nothing before installing Leopard.
This is my first Mac (I am a Unix refugee) so I may very well be doing something entirely stupid, but surely external disks should still be mounted (or automount) after the computer returns from sleep. What am I doing wrong? I also don't see any way to force Leopard to mount the drive, but I probably just don't know where to look.
To be completely clear... the drive is plugged directly into the iMac on USB, no external hub. There is no networking involved with this disk. I didn't make any kind of settings to the disk (either to the disk itself- there aren't any, or on the iMac when I plugged the disk in). The only thing I did was answer "Yes" when Time Machine popped up a window asking if I wanted to use the new disk for backups. Last time the disk was mountet (before the computer went to sleep again) I ran the Disk Utility and it said the drive was fine.
Thanks,
Mark
P.S. I'm sorry if this has been discussed elsewhere but I couldn't find it. Like I say, I'm new to the Mac and to these forums, so please forgive me if this post is redundant.

Greetings,
intelligenceresigned wrote:
Ok, I went into console, and forced my iMac to sleep to see what the console would show was actually happening. I am not a very computer savvy person, but this is what the console said:
Nov 8 21:50:27 steve-freunds-computer kernel[0]: USBF: 48332.754 AppleUSBEHCI[0x52ab000]::Found a transaction past the completion deadline on bus 0xfa, timing out! (Addr: 3, EP: 2)
I believe this may be related to the problem. The AppleUSBEHCI appears to identify the offending driver/controller as the EHCI controller (Enhanced Host Controller Interface), or the controller that handles usb 2.0 High Speed (usually usb 1.1 and 2.0 Full Speed are handled by something that would be called a UHCI or Universal Host Controller Interface) USB High Speed is the fastest of the three usb speeds and although the interface is compatable with the slower speeds, works rather differently than the other two. Beyond that I'll have to look into what this message means (I'm brand new to the Mac - I've only had this one a couple of weeks).
*Could others that are seeing this problem please post how many usb ports on the computer, not total devices connected to hubs or anything, but actual, physical ports on the computer that they are using?* Experimenting a little, on mine at least, I have not had the problem discussed in this thread when only two (out of the three available) of the physical USB ports on the Mac are used. Again on mine at least, it also doesn't seem to matter what, with the exception of external hubs, is plugged into the ports. Replacing the external drive with a flash drive or iPod Touch produces the same results, so it doesn't appear to have anything to do with the Iomega drive that I started seeing the problem with - it may be that that was just the third thing I plugged in (or not - I realize that I am a sample of one).
It also seems to be that things connected to an external hub continue to work after the other two ports have failed. This is probably why most keyboards (mercifully) keep working - they are usually hubs (Apple's external ones are). I can't guarantee this however because I haven't really tested it - just observed it so far to be the case for me so far. Hubs do work differently than ordinary usb "functions" as the usb spec calls them.
Lastly...
If you have Xcode installed (assuming you have it installed in the default /Developer location) there is a tool in /Developer/Applications/Utilities called "USB Prober" that can provide some useful USB information.
In my case, once a device stops working I see the status of the non-functioning devices reported as:
High Speed device @ 2 (0xFA200000): ............................................. External HD (did not respond to inquiry - 0xe00002ed, might be Suspended)
High Speed device @ 3 (0xFA400000): ............................................. HP Color LaserJet 2605dn (did not respond to inquiry - 0xe0004051, might be Suspended)
And indeed the usb ports in question do appear to be behaving as if the host (the Mac) has them suspended - but I can't be entirely sure. I will try to look into this some more later if I can.
Thanks,
Mark
P.S. To save questions: I've tried all the easy stuff: Switched cables, swapped out the hub I have on one of the ports, tried different devices in the ports (so far an HP printer, Iomega external disk, iPod Touch, and Sony usb flash drive). Nothing resolved the issue. My keyboard and mouse are connected to a 2.0 High Speed hub. I've tried using another hub, but it didn't make any difference.

Time Machine Disk not mount

Time Machine has been making its regular backups but now for some reason, Time Machine is not recognizing the external disk. I have tried restarting the machine, powering off and on the external drive, changing firewire ports and nothing has worked. Does anyone have any ideas I have not tried? Thanks!

Colin1 wrote:
Hopefully the sheer weight of numbers of TC owners complaining about the back-up function not working will eventually move Apple to investigate. I have tried everything and believe it is a problem caused by the OSX 10.5.4 update, at least that's when my similar problems started.
I'm hoping that's what it is. My BRAND NEW iMac + BRAND NEW 500GB TC Can't talk,
It tells me that the TC failed to mount everytime Time Machine starts.
My TC at home (1TB) & this MacBook Pro haven't given me this ever since Feb., until last night. Luckily, I restored to a TC backup from a few days ago on my MacBook Pro & it's backing up fine so far now at home.
My local Apple store is stunned at my work one, though.

Time Capsule disk wont Mount

Please help: I have scoured the discussion topics, etc., for hours and hours now, and though there are some out there who have similar problems, any answers given don't work.
After "upgrading" the firmware to 7.4.2 the disk for the TC is gone. It won't appear in the finder, nor the Airport Utility (5.4.2), nor Disk Utility. Internet is fine for both my computers and PS3, the disk won't appear on either of my computers. I have tried:
-resetting, hard resetting the time capsule.
-downgrading to 7.4.1, then back up again (after trying numerous fixes)
-verified disk/checked/repaired permissions.
-numerous starts/restarts
-adjusted file sharing, etc., on the TC via Airport Utility
-tried setting up the TC with no password
-and more.
The disk simply won't appear anywhere. In Airport Utility (which claims everything is just fine), clicking on the "disks" tab simply says "no disks found." Time Machine, when accessed via sysprefs, when "off" says choose disk, then when that is pushed it doesn't come up. When I turn Time Machine on, I get a screen showing no disks to choose from, but a radio button saying "set up time capsule", which leads me back to the Airport Utility which says all is fine. As I mentioned, I have gone through the setup numerous times. Disk Utility simple doesn't show it, and it mounts nowhere in any permutations of the finder.
Is it mechanical? The thing is only a couple months old and have had no problems until the upgrade.

How to erase?
Temporarily connect an ethernet cable from your computer to one of the LAN <-> ports on the TC and open AirPort Utility to see if that will "find" the TC.
If you still cannot "see" the TC, you'll need to reset the TC back to factory defaults as follows:
Power down the TC
Hold in the reset button and keep holding it is as you plug the power back in
Release the reset button after approximately 5-6 seconds
Click Manual Setup
Click the Disk icon at the top of the Setup pane
Click the Disks tab just below
Click Erase
The most secure erase will take forever...maybe a day or two depending on how much data is on the disk. So try one of the other settings unless you have plenty of time.

Time Capsule disk not visible in Back to My Mac

Hi,
I've seen this problem couple of times already in questions of other people, but there might be sort of a difference in my situation, and therefore I'm starting this new thread. My situation is following:
- I set up a new Time Capsule at my home, both as a shared disk and as an WiFi access point for my home network
- I can see the shared disk from all my computers at my home (in the sidebar of Finder, i.e. using Bonjour)
- I want to see the shared disk also from my work (using Back to My Mac), and therefore I set my MobileMe login in the Time Capsule (using AirPort Utility -> Advanced -> MobileMe)
- ... but I don't see the Time Capsule shared disk from my home :-( (i.e. it doesn't appear in the Finder sidebar of my work computer)
- now I guess I could get plenty of hints about bad NAT, firewalls, etc., but this is an important think:
- I don't see the Time Capsule from my work computer, but at the same time I DO see my home computer which is connected by this Time Capsule
- ... so I'd say all the NAT stuff is OK, is it not?
- so to summarise it: I've got Back to My Mac turned on on both my computers - at home and at work; I've got MobileMe login filled in in the Time Capsule at home (plus disk sharing is enabled, protected by a password); the home computer is connected to the Internet through that home Time Capsule; and from my work I CAN see the shared disk of my home computer, but I CANNOT se the shared disk of the home Time Capsule (which is in the very same network as the home computer)
- the technicalities are: TC firmware 7.5.2, AirPort Utility 5.5.2, Mac OS 10.6.7 on both computers; TC Airport is in the Bridge mode, it has got a fixed IP 10.x.x.x (at home I'm connected using a metropolitan network with this internat IP range; there are no private NATs allowed, all connected devices must have a unique IP inside the whole network), and its default router is manually set to 10.y.y.y
Please can anyone tell me what can be wrong? Do I do something wrong? Is there a setting I missed? Because this http://support.apple.com/kb/HT3486 doesn't mention anything special, it's just a very intuitive setup. And if I've set everything properly, why is there the difference between the home computer and the Time Capsule?
Thanks a lot for any advice
JR

rompi,
So get this, out of the blue, I started seeing the unseen TC without doing a thing. I went through the settings after I posted on the 1st. I "cycled" the TC disc file sharing off and on and re did the back to my mac function, i.e., I deleted and added my mobile-me user names and passwords. Nothing happened at first, I could still see the TC in network, but not from the web. Two weeks past and poof, there it was and it's been there ever since. Screen sharing always worked and I could always see the mac associated with that TC, that never changed.
Go figure.
G

Time capsule will not mount anywhere

I can not get my time capsule to work. It had been working fine for about 2 years. Recently I received error message and now there is no image of the disk anywhere and it can not be accessed.
I have tired resetting the time capsule in every way I could find on the internet, but still the disk will not show up in the finder, Time Machine set up, or airport utilities.
Please help, I have not been able to back up for a month.
Thank you for your time and patience with me. I really need to get this working again.

djgrimus wrote:
I can not get my time capsule to work. It had been working fine for about 2 years. Recently I received error message and now there is no image of the disk anywhere and it can not be accessed.
Is the Time Capsule's status light on? Try connecting your MacBook to the Time Capsule with an Ethernet cable to see if this helps AirPort Utility to see the Time Capsule. If that doesn't help, your Time Capsule may have failed.
Apple has announced a replacement program for some older Time Capsules. See this article:
http://www.loopinsight.com/2010/07/12/apple-to-replace-time-capsules-with-power- problems/

Time Capsule Disk Not Unmounting After Backup

I had been using a TC for time machine backups. The TC was connected by ethernet cable to an AEBS that I used for my internet connection. The TC was used for the backups only. I was having problems with the AEBS so for a few days I reconfigured the TC to to provide my wifi connection from my modem but turned off time machine backups until I sorted things out. I've now replaced the AEBS with a new one and have gone back to connecting the TC to it by ethernet cable and using it only for the backups (wireless mode off). The backups are happening without any issues but for some reason after the backup is complete the hard drive/disk image that mounts on my desktop during the backup does not unmount. I can manually do this in Finder or by dragging it to the trash.
Is there some setting for this or have I messed something up when I reconfigured the TC for backups only?

I had the same problem; timecapusule disk could not mount. I got this message when I wanted to make a backup for the first time on a brand new computer (MacBook Pro).
I found out that the computer had no computername (prefrences -> sharing). When I entered a computer name the backup started.
I think the computer did not have a name because all settings were copied using the Migration Tool. I think the computer name is not copied as it is a new computer. It is left empty! The computer should get at least a default name.
Apple -> please fix this!

Time Capsule Volume Not Mounted when waking from Sleep Mode

Hello all
Time Capsule 500GB, unibody MBP, 802.11n WPA2 encryption
Question: I setup Time Machine to use the disk on Time Capsule. I entered the password then locked the Time Machine preferences. Time Machine backs up to Time Capsule successfully.
I've started to noticed in particular when using Sleep mode often when the machine wakes up (appears to be random) it loses connection to the disk on Time Capsule despite it being locked in preferences. So I would have to unlock preferences, then click on Change Disk, click on TC's disk and enter the password and it connects successfully.
My question is...what is causing Time Machine to unable to mount TC's disk? I have a full strength wireless signal once the laptop wakes up from sleep. I can browse the Internet, use the Airport Utility, etc. however randomly Time Machine can't find TC's disk.

After upgrading to 7.4.1 firmware it fixed my problem

Time Machine disk not mounting

I have an external HD with Time Machine running. My computer is going to the shop later today. All of a sudden, my little external HD didn't want to mount (and it's only 8 months old). I used Disk Utility and got it to mount, but it said it couldn't repair it. It said I should backup what I could and erase the drive. However, since Disk Utility hung while trying to finish, I decided to try it again on another Mac. This time it ran through the repair and said the disk is fine. It finished off with this statement: "Updating boot support partitions for the volume as required."
So here's my dilemma:
I'd rather NOT erase this drive, since it's got my Time Machine backup on it. On the other hand, if it is failing, I'd like to know why and take action before it causes a problem (i.e. warranty and the ability to get back up quickly when my Mac comes back). I do have other backups, but none as handy as this one.
If you have experienced this, I'd like to hear from you. And, if there is already a thread about this, I couldn't find it.
Thanks very much!

I have a 2TB WD Western Digital portable external hard drive partitioned into two drives, one for storage and the other for Time Machine. For some reason my Time Machine drive wasn't mounting. I could not verify, repair, or even eject the HD at all for that matter. The Storage partition was working fine so I know that this is a software issue. I did what Linc Davis recommended and booted up into Recovery Mode and tried to verify and repair using the Disk Utility there with no luck. However I was able to mount the drive using the blue "Mount" button in Disk Utility and then I restarted the computer. Then my Time Machine partition was there and I was able to verify it and it has no problems. I then even performed a back up with no issues.
So this is in fact a software problem. The only thing that has changed for me is that I have just cloned my start up drive and put in a new SSD. Also I had to unplug my MacBook Pro battery to reset the SMC (even the keyboard was not working) due to the bug where your computer turns off and dies because of Lightning strike (plugging in a Lightning cable). Which would also be a software bug. That post is here... My Mac randomly just turned off and now it wont turn back on, the charger light is faintly flashing green and amber?!?!

Time Capsule disk cannot be mounted nor found by Time Machine

Suddenly Time Machine can't find my Time Capsule disk to back up to.
I've tried setting up my Time Capsule in various ways, even resetting to default factory settings.
My network seems to work fine and Time Capsule is shining brightly green, but clicking on Time Machine Preferences, it asks me to Choose Backup Disk. Clicking on that I just get an empty list. No disks. My only choice is to Set Up Time Capsule, which I've now done a couple of times without change. The Apple Support suggest a change to a shorter name... Needless to say, this is not the problem. Tried that too.
When I click on Manual Setup and check the Disks tab, there are no disks available there either.
Patience running on empty... Anyone found a solution to this or is my only option to shut off this expensive machine forever (seeing as it doesn't back up and that it's started to hum annoyingly loudly)?
Any help at all would be greatly appreciated! Thanks!

My last resort was to connect my laptop and the time capsule with an usb cable.
The bad thing is that nothing happened. So for me this means heading back again to apple care so they tell me whats wrong with it (i just received it today from apple care because it stopped turning on 2 weeks ago and they didn't knew what was wrong with it).

My time machine does not want to save any more the data from my powerbook 13" Snow Leopard; i get the message "Time Machine could not suppress the disk image of saving "Volumes/Time Capsule Disk/PowerBook _2011_03_21_123627 sparsebundle" What should I do?

My time machine does not want to save any more the data from my powerbook 13" Snow Leopard; i get the message "Time Machine could not suppress the disk image of saving "Volumes/Time Capsule Disk/PowerBook _2011_03_21_123627 sparsebundle" What is the problem? What should I do?
Thanks !!
Alain

Could that read " . . . could not access . . ."? If so, try repairing your backups, per #A5 in Time Machine - Troubleshooting.
If not, or if that doesn't help, see #A1 there. Use the TM Buddy widget it details to copy and post the messages here.

Why does Tiger always mount Time Capsule disks automatically?

I have a Time Capsule (early 2009) with wireless connections to an iMac running OS 10.5.7 Leopard and a PowerBook G4 running OS 10.4.11 Tiger. The G4 always automatically mounts on the desktop the TC Data disk (i.e., backup volume disk) and any disks physically connected to the iMac. Even if I unmount them, they will come back to the G4 desktop. The iMac requires manual mounting of disks except for the Data disk which mounts automatically during a backup. How do I stop the G4 from automatically mounting disks?

I had looked in the G4 (OS 10.4.11) System Preferences/Accounts/Login Items and found an item called Airport Base Station Agent listed as an application. This also appears in the Login Items on the iMac (OS 10.5.7). So I didn't see that as the culprit. I didn't see the Time Capsule listed in the Login items on either computer. Maybe this application or some preference file is corrupted on the G4. I don't know how Airport Base Station Agent got installed so I am reluctant to remove it and later find out that wireless no longer works. Maybe when Airport Utility is installed? I was unable to locate it using Find File. The G4 remounts the Time Capsule disk on a Restart so it must have something to do with the Login. But I don't know what.

Time Capsule Disk not mounting

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