Time Capsule disk wont Mount

Please help: I have scoured the discussion topics, etc., for hours and hours now, and though there are some out there who have similar problems, any answers given don't work.
After "upgrading" the firmware to 7.4.2 the disk for the TC is gone. It won't appear in the finder, nor the Airport Utility (5.4.2), nor Disk Utility. Internet is fine for both my computers and PS3, the disk won't appear on either of my computers. I have tried:
-resetting, hard resetting the time capsule.
-downgrading to 7.4.1, then back up again (after trying numerous fixes)
-verified disk/checked/repaired permissions.
-numerous starts/restarts
-adjusted file sharing, etc., on the TC via Airport Utility
-tried setting up the TC with no password
-and more.
The disk simply won't appear anywhere. In Airport Utility (which claims everything is just fine), clicking on the "disks" tab simply says "no disks found." Time Machine, when accessed via sysprefs, when "off" says choose disk, then when that is pushed it doesn't come up. When I turn Time Machine on, I get a screen showing no disks to choose from, but a radio button saying "set up time capsule", which leads me back to the Airport Utility which says all is fine. As I mentioned, I have gone through the setup numerous times. Disk Utility simple doesn't show it, and it mounts nowhere in any permutations of the finder.
Is it mechanical? The thing is only a couple months old and have had no problems until the upgrade.

How to erase?
Temporarily connect an ethernet cable from your computer to one of the LAN <-> ports on the TC and open AirPort Utility to see if that will "find" the TC.
If you still cannot "see" the TC, you'll need to reset the TC back to factory defaults as follows:
Power down the TC
Hold in the reset button and keep holding it is as you plug the power back in
Release the reset button after approximately 5-6 seconds
Click Manual Setup
Click the Disk icon at the top of the Setup pane
Click the Disks tab just below
Click Erase
The most secure erase will take forever...maybe a day or two depending on how much data is on the disk. So try one of the other settings unless you have plenty of time.

Similar Messages

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    sterrenman wrote:
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    Thanks
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  • Time Capsule disk cannot be mounted nor found by Time Machine

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  • Time Capsule won't mount after upgrade to iTunes 9

    See my full post in the Time Capsule support section ("Help! Time Capsule won't mount after installing iTunes 9"). My music library is on my Time Capsule, but after installing iTunes 9, it won't mount on my iMac G5. I can use the internet, but the disk won't mount. My Powerbook hasn't been updated yet and the Time Capsule mounts fine.

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  • Time Capsule Disk Doesn't Appear in Finder or Disk Utility

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    Same problem after 10.8.2 update yesterday,
    Time Machine functions but disk does not mount in finder.
    The disk also shows up in disk utility when TM is running
    as mounted (beneath a sparse image file) but not visible.
    Is this a bug, or a feature?
    LW
    MBPro. OSX Mountain Lion, backing up to Time Capsule

  • Time Capsule disk disconnect and reconnect every 5 minutes

    This problem began with Airport Firmware 7.6, and has continued to perist with every subsequent firmware version.  Reverting to firmware version 7.5.2 eliminates the problem.  Running with the latest firmware version 7.6.3, on OS X 10.8.2, the Time Capsule disk is disconnected and reconnected every 5 minutes, and this is seen in the console log:
    15/02/2013 16:10:22.344 KernelEventAgent[43]: tid 00000000 received event(s) VQ_NOTRESP (1)
    15/02/2013 16:10:22.344 KernelEventAgent[43]: tid 00000000 type 'afpfs', mounted on '/Volumes/Vilya', from '//Mike%20Connally@TimeCapsule._afpovertcp._tcp.local/Vilya', not responding
    15/02/2013 16:10:22.000 kernel[0]: ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 190 on so 0xffffff804456ede0
    15/02/2013 16:10:22.000 kernel[0]: ASP_TCP asp_tcp_usr_control: invalid kernelUseCount 0
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect started /Volumes/Vilya prevTrigger 190 currTrigger 191
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect:  doing reconnect on /Volumes/Vilya
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect:  posting to KEA EINPROGRESS for /Volumes/Vilya
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect:  Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Vilya
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect:  connect to the server /Volumes/Vilya
    15/02/2013 16:10:22.345 KernelEventAgent[43]: tid 00000000 found 1 filesystem(s) with problem(s)
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect:  Logging in with uam 13 /Volumes/Vilya
    15/02/2013 16:10:22.651 KernelEventAgent[43]: tid 00000000 received event(s) VQ_NOTRESP (1)
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect:  Restoring session /Volumes/Vilya
    15/02/2013 16:10:22.000 kernel[0]: AFP_VFS afpfs_DoReconnect:  get the reconnect token
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    Welcome to the club.. there is a very long thread.. here.
    https://discussions.apple.com/thread/3526741?tstart=0
    There seems to be any number of factors.. where the solutions are little silly things..
    Start from the end of the thread and work backwards as this has been ongoing for a long time.. and experience has improved.
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  • Time capsule disks not showing folders.

    I only use time capsule as a hard drive source. But after i upgraded to mavericks i cannot access any folders I saved in my time capsule disk cause they just won't appear on finder. I have a picture to help you genius understand a bit clearer. Can anyone please help??? Thanks in advance.

    I have NOT upgraded.. and will not until it has done a few updates.. due to exactly the fun and games you are having..
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  • Latest 3TB Time Capsule disk offline after Time Machine backup

    I just replaced my 3 year old 2TB Time Capsule with the latest 3TB Time Capsule.  I also replaced both of my wireless network extender Airport Extremes with the latest model.  The Time Capsule disk goes offline after a Time Machine backup.  I have to reboot my Mid 2010 Mac (Yosemite 10.10.1) to get the disk back online, only to have it go offline again after the next Time Machine backup.  I am not sure if the problem is with my new Time Capsule or if there is a problem with my iMac.

    The fact that it is the Mac you are rebooting indicates the issue is the OS.
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    the simple method: System Preferences, Sharing, File Sharing, Options button, un-check AFP.
    SMB should still be checked.
    You should be able to manually mount the TC in finder.
    Use Go, Connect to Server.
    SMB://10.0.1.1
    (Thanks for the screenshot as that makes it much easier).
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    Here is apple's list.
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    It has not got anything close to locating the problem. But there are some things that may be important.. ie it can be several bugs in combo not just flick this switch and now everything works.

  • Time Capsule Disk Drive Power Settings

    I use my time capsule disk drive for storing various data eg photos music etc. The disk seems to go to "sleep" after a relatively short period of inactivity and to take quite a few seconds to wake back up again. Are there any user controls to manage theses settings?

    I have the same problem.
    So far it was just annoying that I had to wait almost each time for accessing the TC but just minutes ago the TC became unresponsive completely through WLAN durin a spin up of the HD.
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    Making it short I'd like to have control on the disk spin down interval. Very much needed!
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  • Time Capsule will not mount

    To begin, my finder stopped working and I was advised to re-install Snow Leopard. I did so confident that I could backup from my Time Capsule. However my Time Capsule will not mount and at times cannot be found. I am reluctant to change settings which may result in me not being able to ultimately restore my files.
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    I had the exact same issue. What actually got my attention was the loss of the internet first. That took pulling the power on Time Capsule and plugging back in to the net back. Then I notice time capsule wouldn't update -- my Time Capsule disk wasn't visible. I tried everything I could think of, resets, hard resets and new passwords all the way around. There was no issue with the network access it was great -- good on wireless, good on ethernet. Just no time capsule disk visible anywhere -- not in Finder and not in AirPort Utility Disks.
    I finally downgraded my firmware to 7.3.1 (Airport Utility -- Base Station > Upload Firmware) --- and that still didn't work. Had to go pull the plug again just to get out of the yellow light.
    With nothing to loose I upgraded the firmware back to 7.3.2 and voila --- an error message!! "Internal Disk Error" --- at least I was getting something.
    A quick search turns up the solution to this issue...just erase the dis in the AirPort Utility. Open the Time Capsule in AirPort Utility, go to the Disks tab, select the disk and click Erase.
    PIA - but it is all good again. I thought I had a HDD failure.

  • Time Capsule disk access SLOW!   2TB - Dual band

    I have a Time Capsule (2TB, Dual Band, Firmare at 7.4.2)
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    so i decided to dump the backup files and copy off my other data and do a erase of the disk and start again.. but get this.. i can't even delete the 1TB file ! I have been trying for about 3 days now and it just will not delete.. i get the Deleting msg box and it just sits there, literally ALL night...
    i know it isn't just hanging on the Mac (10.6.4) because deleting the other two images also took a long time (but not this long!)
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    Adam

    if anyone ever has this issue ....
    it must have been EXTREME fragmentation. I bought another 2TB external disk, connected it to the TC, did a complete archive, which took around 24 hours... then i wiped the TC and put stuff back... it now works fine again...

  • Since I upgraded to Mavericks, Time Machine no longer finds the Time Capsule Disk on my network

    Hi,
    Since I upgraded to Mavericks, Time Machine no longer finds the Time Capsule Disk on my network.
    Five minutes before upgrading it however performed successfully a last backup.
    I found several posts on this forum and proposed solutions:
    - restarted both the mac and capsule
    - deleted the /Library/Preferences/com.apple.TimeMachine.plist (twice rebooting in between)
    Still have the issue.

    What brand of drive is it?
    Disks You Can Use
    Troubleshooting backup issues
    Time Machine Can’t Find Backup Disk

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