Time Capsule does not appear in AirPort Utility after Yosemite upgrade

Just upgraded to Yosemite and the Time Capsule appears as a shared device in Finder, but does not appear in AirPort Utility.  Any solution to this so I can manage my Time Capsule again?

I'm having the same problem. Did you reset your Time Capsule to factory settings or simply restart it?

Similar Messages

  • Time Capsule crashing; not appearing in AirPort Utility

    Hi all
    My Time Capsule keeps on crashing, and is currently not appearing in the AirPort Utility window. I restarting it by unplugging it and plugging it back in again, but it will randomly crash again, or the sessions will be interrupted on the TC drive and the additional HDD that's plugged into it. I'm not really sure what's going on here. It's not like I'm sitting too far away from the Time Capsule (less than 3m, in fact).
    The only thing that's going on that could be causing this, as far as I can see, is my attempting to migrate my files and folders from my old PowerBook to my new MacBook Pro (a procedure that is not, in all honestly, going all that well).
    Thanks in advance

    Rob,
    If you don't mind a few more suggestions...
    *_Time Capsule Weak Signal Strength / Dropped Connections_*
    Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
    *Keep the Time Capsule Cool*
    Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
    *Time Capsule Orientation*
    While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
    The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
    *Cordless Phones*
    Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
    *Proximity To Other Devices*
    One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
    *Change Firewall Settings* #
    Go to System Preferences --> Security.
    Click the Firewall tab.
    Change setting to “Set access for specific services and applications”.
    The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
    One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
    *Change Time Capsules’ Channel*
    Launch Airport Utility.
    Select the device on the left.
    Click "Manual Setup."
    Select “Airport” in the toolbar.
    Click the "Wireless" tab.
    If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
    Click “Update”.
    Close Airport Utility.
    *Preferred Networks & Airport Services*
    You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
    If so, is your network at the top of the list? It should be.
    Go to System Preferences --> Network --> Select Airport on the left.
    Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
    Make sure “Remember any network this computer has joined” is checked.
    Click "OK".
    For "Network Name" be sure your network is selected and then click "Apply".
    Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
    Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
    Now drag Airport to the top of the list.
    Click “OK”. Click “Apply”.
    Now see if network connectivity has improved.
    *Transmit Power & Wide Channels*
    If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
    Launch Airport Utility
    Select your Time Capsule on the left.
    Click “Manual Setup”.
    Select “Airport” in the toolbar.
    Click the “Wireless” tab.
    Click “Wireless Options...” at the bottom of the window.
    Adjust the “Transmit Power” to 100%.
    Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
    Click “Done”.
    Click “Update” in the lower right hand corner.
    Wait for the Time Capsule to restart and then see if your network speeds improve.
    *Faulty Airport Card*
    One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
    If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
    [http://support.apple.com/kb/HT2601]
    Let us know if any of the above helped improve your situation.
    Cheers!

  • ATT hooked up new u-verse router, now time capsule does not work and airport utility does not see it ?

    ATT hooked up the new U-verse router replacing the older 2wire router. Old 2wire router worked fine with Airport +Time Capsule. Now only the amber light flashes. When I try to reconnect with Time Machine it does not find the Time Capsule nor does the airport utility find the Time Capsule. Any help?

    Okay, the 3801HGV also doesn't bridge - but there is a workaround. Info on the workaround comes from 'SomeJoe7777' at this link:
    http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV- bridge-mode-or-another-AT-amp/td-p/2707013
    As for connecting to your TC: the 3801HGV uses a default IP address of 192.168.1.254. It passes out IP addresses to your networked devices, and all of those IP addresses will be 192.168.1.something. The TC uses a default IP address of 10.0.1.1. As your primary router, if the TC's defaults weren't changed, the TC would be handing out addresses to your networked devices that are 10.0.1.something.
    If your computer has an IP address of 192.168.1.something, it won't be able to see the TC if the TC's address is 10.0.1.1 (or anything else that's not 192.168.1.something). Hopefully that makes sense!
    Go into System Preferences on your Mac, and click the Network icon. Click on Ethernet on the left side, and you'll be able to see what IP address your Mac has been given. My guess is that it has a 192.168.1.something address from the 3801HGV.
    If I'm right about the 192.168.1.x address, and that your TC is running with 10.0.1.x addresses, then that's why your Mac can't see your TC. In this case, you need to change the Mac's Ethernet setup to manually set your Mac to a 10.0.1.x address for the TC to see. To do this, go to System Preferences, then Network, then click Ethernet on the left side.
    Set the Configure IPv4 dropdown to 'Manually', and it will open up some places for you to fill in information:
    IP Address: 10.0.1.15 (or a similar number that won't conflict with your TC's address, but starts with 10.0.1)
    Subnet Mask: put in 255.255.255.0
    Router: 10.0.1.1 (I'm assuming here that your TC was running with the default IP address; if it was something different, then set Router to whatever IP address your TC was using.)
    Then, click the Apply button to make your changes active.
    Now, since your Mac's IP address will be in the right "subnet" for your TC, they should be able to see each other. (It's kind of like having to live on the same block as someone to be able to talk with them. In general, if your computers don't have similar addresses, they can't talk to each other. Of course that's simplified greatly, but you probably get the idea...)
    Once you've got the IP addresses matched up, you should be able to see your TC. At that point, you can update the TC to work with the 3801HGV. I recommend setting it to bridge mode, but if you can follow SomeJoe7777's advice, go for it!

  • Airport time capsule does not appear within wi-fi networks on my OSX neither on my IOS devices, even though the backup for my OSX is on progress. why it does not appear?

    Airport time capsule does not appear within wi-fi networks on my OSX neither on my IOS devices, even though the backup for my OSX is on progress. why it does not appear?
    Is it because the backup on progress?

    Hmmm.. ok.. well you are kind of on your own.. purchasing from another country leads to problems.. especially as the TC itself is regional .. all the setup applies to the region it is sold in.
    Make sure you are using ipv6 in the computers..
    See
    http://support.apple.com/kb/TS4597
    The 6.3 utility will not work without it.
    Make sure all names are short, no spaces and pure alphanumeric.
    Do a full reset and start over.
    But there are no more controls.. you cannot set mode..
    You can set wireless channels.. so do .. try different wireless names for the different bands.. and set fixed channels.. whatever your country allows, usually 2.4ghz you can use 1, 6, 11 but 13 maybe an option as well. 5ghz is much less clear and there are more variation. Just set to one channel and then another.
    Set WPA2 Personal security with a 10-20 character password .. pure alphanumeric mix of upper and lower case and numbers.

  • Time capsule does not appear in the finder.

    My time capsule appears in airport utility. It is ready to go. I have it on ethernet because airport isn't a very powerful wireless router. The time capsule does not appear in the finder. It does not appear in the disc utility. It does not appear in time machine. The airport utility will do factory resets, get it ready for internet, whatever. The rest of my net work can not see it.
    I have done the finder preferences. I have restarted the computer, jiggered the sharing preferences, done factory resets, tried to find sparce bundles and sparse bundles, reset the finder, force quit finder, tried to find finder plsts, trawled the discussion pages, tried to find server addresses and apple ids. Nothing seems to work.
    Time capsule never seems to work as smoothly as it supposed to. I shudder to present my problems to apple support because I know that its a long road and will probably end in tears. But here I am, naked before this disappointing edifice.
    Does anyone have any ideas?

    What is the make and model number of your modem?
    I have a microwave modem on my roof. I don't think that has anything to do with this. I am not using my airport for a wireless router, only as a time capsule connected by ethernet. The Airport Utility calls my airport : Airport Extreme 802.11 ( 1st Generation )
    Is the Time Capsule acting as your main router or is another device handling those services?
    No, I have a lyncsis router. The wireless router function on airports doesn't seem to work very well. I don't think thats a problem with mine. My brothers have gone with lyncsis as well.
    Was the Time Capsule visible in the Finder before, and is now "lost", or has it never appeared in the Finder?
    It appeared on my previous laptop. That died. Now I have an imac. The airport has never appeared on the imac.
    Thanks for trying to help so quickly
    JOhn

  • Time Capsule base stations does not appear in AirPort Utility

    I can't see my Time Capsule in Airport Utility 6.3.2. on Mavericks. And I can't access the Data volume for Time Machine Backup. The Internet is working!
    However I can see it the Time Capsule on my iPhone's Airport utility.
    I have tried rebooting Time Capsule a few times, didin't help.

    OK. That should be a third or fourth generation Extreme, plenty new enough. (The most recent OS X and iOS versions of AirPort Utility cannot configure the original Extremes, but they can handle my mid-2007 second generation Extreme.)
    If two or three devices on the same network as the Extreme cannot "see" the configuration interface, I would guess that the problem lies in the Extreme itself.
    Have you tried power cycling the Extreme?
    Did you purchase AppleCare for your 2011 MBP? If so, and if you bought the Extreme less than two years earlier, the AppleCare should cover the Extreme also.

  • Time capsule does not appear in shared devices

    All of the sudden my Time Capsule does not show up in the shared devices. It's all up to date, it is working fine as a router and internet connection works fine. It also show up in the airpot utility and the light is green however it does not show up on the shared devices so I cannot access the data folider anymore.
    Furthermore Airport utility indicates that the disk is damaged but I cannot repair it because I cannot access it.
    Any ideas? (beside doing a reset which I have already done)

    That is bad.. the light should not be green unless you told the TC to ignore the problem.
    A damaged disk has to be replaced.. if the SMART has gone off or is showing as bad or no capacity then you need to replace the disk (or if under warranty.. the whole TC).
    How old is the TC?
    Model number from the base A1xxx helps.
    You can try doing an erase from the airport utility if the disk shows up at all. But if SMART has gone off the disk will need replacement anyway.
    If less than 1year return to apple for warranty replacement.. and if you have applecare on a computer it will cover the TC for up to 3years although the rules are strict.. so check.
    See instructions for removal of the hard disk.
    http://www.ifixit.com/Device/Apple_Time_Capsule_Model_A1302
    Certainly if the TC is older than 3years.. it might be better to consider replacement. Certainly replacing a hard disk could be just short fix until the power supply also goes.

  • Airport extreme does not appear in airport utility and will not reset

    Hi,
    Here's the problem: My base station wasn't letting me reconfigure its settings via ethernet or airport. I unplugged all cables and performed a hard reset. Now, it will not appear in airport utility either on ethernet or wireless, and it will not revert to the factory 'Apple Network #######' broadcast. It is still showing the name of the previous network in my computer's airport settings. Also, running iStumbler, it too does not see a new network.
    Question: Is it fried? If not, what should I do?
    Thanks.

    I'm may be having the same problem:
    Airport Utility doesn't find the base station, despite being connected with ethernet and even now while I'm actually connected to the internet through it via Airport. In my first experience, I reset the base station, and then it did show up, though, as you said, not reset to factory defaults. On another occasion, it wasn't showing up again, but did the next morning when I sat down. Weird. This is on an Alum. PB 15" running Tiger (10.4.11). I also just got an Oct 08 MBPro with 10.5.5 and it's copy of Airport Utility is finding the base station right now while this machine is not. Is this some kind of bug? Both copies of Airport Utility are 5.3.2 (532.8)

  • Airport express does not appear in Airport Utility

    Hello,
    I am having problems connecting my Airport Express to my network.
    My configuration is all Apple. I am attempting to set up Airtunes. I have an Airport Extreme (software version 5.7) plus Airport Express. The Airport Extreme is hardwired to my Power Mac G5 (10.5.6) via ethernet. Wireless security is WEP 128 bit.
    The Airport Express appears to establish a connection with no problems. The indicator light on the Express goes through normal start up and then a steady solid green.
    Airport Utility shows the Airport Extreme but the Airport Express is not listed.
    Any suggestions on how to make the connection are appreciated!
    Thank you!

    When having difficulties accessing the AirPort thru the AirPort Utility, try the following, in order checking accessibility with the AirPort Utility after each step:
    o Check the local connection. If you are trying to access the AirPort wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the base station's LAN ports.
    o Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
    o Perform a "factory default" (AirPort Express) or "hard" (AirPort Extreme / Time Capsule) reset.

  • HT4259 I have my airport extreme plugged in within range but the device does NOT appear in airport utility (on the left).  Please advise.

    To extend wifi range, I plugged in my airport extreme within exisitng range but the device does not appear in my airport utility (on the left of the screen).  The airport extreme is blinking amber.  Please advise. Thank you.

    The AirPort Extreme can extend the signal from another Apple router wirelessly, so as long as you have a 802.11n version of the products, the extend function should work.
    Please check to locate the Model No of both of your AirPort routers. It will be on the bottom of the device. Starts with an "A" followed by four numbers, as in "A x x x x".
    Post back with that info.
    We also need to know the version of AirPort Utility that you are using. If you are not sure, click the AirPort Utility menu in the upper left corner of the screen, then click About AirPort Utility and post back with tht info as well.

  • Apple express does not appear in airport utility

    I have an airport base station (extreme) that is already set up and working fine. However, we needed to extend it's range to a separate guest house so I purchased an Apple Express. When I initially attempted to set it up - I launched the Airport Utility window - it appeared and walked me through the set up. However, it now doesn't appear in the Airport utility window, nor is it functioning (not showing up on any of our computers).  I attempted a reset several times but it no longer appears in the Airport Utility window. Any suggestions or ideas about what the problem is? Thanks.

    Which version of AirPort Utility are you asking about here?
    If you are not sure, open AirPort Utility and click on the AirPort Utility menu at the upper left corner of the screen.
    Click About AirPort Utility and post back with that info.
    In the meantime, move the the Express to the same room as the AirPort Extreme
    Power up the Express and let it run a minute
    Hold in the reset button for 9-10 seconds on the back of the  Express and let it restart

  • Time machine does not appear in Disk Utility

    Time machine does not show up in Disk Utilities, connected by ethernet.  I need to erase the disk.  How to solve?

    I am sorry - I simply do not understand your instructions!
    I have 2 Time Capsules and have been using both.  However a few days ago they quit working.  I have had to turn off Time Machine because I am getting hourly alerts that back-up failed because there is not enough space.  It does not delete old backups to provide additional space.  I am willing to erase both to try to get them working again but I cannot figure out how to erase and setup the drives.  Hence I turned Time Machine off.
    There is nothing wrong with the MBP internal hard drive.  "Sparse bundle" is total Greek to me!  My wifi network appears to be working properly.  The internal HD is mounted in Disk Utilities and verified as working properly.  I am a long time user of Apple but I am still a novice (Level 1)!
    Perhaps I should start a new thread.

  • Time Capsule does not appear in iPhone 4 wifi network setting

    I just set up Time Capsule on my IMac.  I was able to connect to the wifi network but do not see the TC on my phone's wifi network settings. I have the Airport Utility app and I do not see my phone on the any of the Airport utility maps on the Mac or phone.  I tried to set up my IPad 3 and no luck it only recognizes the wifi network and not TC. 
    I tried to use the demo that appears on Apple's TC info link and I do not see the same info on my phone when following the directions. I am a new IMac user my be I have a setting wrong. Please help.
    http://www.apple.com/timecapsule/wireless.html

    The iOS devices seem to have issues if the wireless name is AFP type..
    I suggest you go back into the TC setup.. you may need to use 5.6 utility.. to get finer controls.
    http://support.apple.com/kb/DL1482
    Change the wireless name to short, no spaces pure alphanumeric.. I also recommend a different name for 5ghz wireless in the advanced wireless page.
    Set the wireless to fixed, a/n -  b/g
    And then lock the wireless channel.. for 2.4ghz, set to 1, 6 or 11 in turn as the only non-overlapping channels.

  • Airport Extreme base station does not appear in Airport Utility

    I cannot see the basestation that I am connected to via WIFI or Ethernet.  I cannot see the basestation on ipad or iphone app either.  Basestation is working fine and i have connection working fine with a green light but cannot configure the basestation to allow guest networks or connect my external storage drive.
    any suggestions will be appreciated.

    OK. That should be a third or fourth generation Extreme, plenty new enough. (The most recent OS X and iOS versions of AirPort Utility cannot configure the original Extremes, but they can handle my mid-2007 second generation Extreme.)
    If two or three devices on the same network as the Extreme cannot "see" the configuration interface, I would guess that the problem lies in the Extreme itself.
    Have you tried power cycling the Extreme?
    Did you purchase AppleCare for your 2011 MBP? If so, and if you bought the Extreme less than two years earlier, the AppleCare should cover the Extreme also.

  • My external hard drive connected to my time capsule does not appear in Finder

    My Mac formatted external hdd doesn't appear in the TC folder in finder. It did once, but every time i shut down the computer or don't use it for a long time, it dissapears and only appears again if i disconnect it, connect it back again and try this 4-5 times. I do have the latest software updates on both computer and TC so that's not the problem. The hdd has it's own power supply aswell.
    I know this is a somewhat common problem for airport extreme users, but so far no one has given me an answer good enough so the problem still exists.

    Well, let's see...
    I've updated the software on the TS
    I formated the ext hdd to mac os x and then copied all my stuff back again.
    I've tried to disconnect it and reconnect it.
    I've tried to use the ext both WITH the power supply and WITHOUT it. In both cases the hdd starts up as I connect it to the TS, the blue light is turned on (on the hdd) and you hear the drive spinning, but it has a really hard time showing up in finder.
    Whenever I connect the ext hdd to my computer it always appears, so it's clearly no problem with the hardware.
    Unfortunately I don't know any one else who has a TS och Airextreme, otherwise I would've tried it on their.
    Sometimes it just appears in finder as it should after some reconnecting, but I have no clue when or why.

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