Time Capsule does not wirelessly connect to wireless cable modem gateway

I am trying to get Time capsule to act as what I think is supposed to be a wireless bridge (Apple retail employee's advice) to enable an old G4 iMac upstairs to have wireless ("Airport") online access from the wifi cable modem downstairs. I can get everything to work when I run ethernet cable down the stairs but avoiding that is exactly why I bought the Time Capsule.
I thought time capsule was a wireless device! how do I get it to speak to the gateway?? Right now it is blinking amber slowly.
Havent tried yet but I would ideally like to run time machine back up of my Macbook pro, from wherever I am, upstairs or downstairs.

Thanks everyone. My understanding is that the time capsule needs to be hard wired to the gateway , not what apple retail store "genius" told me. I really wanted to wifi-enable the stranded G4 (and thus access the laserwriter 8500 cabled to it) upstairs.
-- now I'm re-reading bob timmons' remark, and wondering: i don't think I need time capsule to be a router, do I? I just need it to connect to the G4 with a cable, and receive wifi from the gateway ( ... and do time machine backups). I really only need one ethernet port, and the wifi connectivity.
so on a whim I had also ordered a airport express, thinking it would be fun to get iTunes on an old stereo system. Now I think I need it to do the job of wifi-enabling the upstairs G4 instead. Just came this afternoon. We'll see if this allows me to get rid of the ethernet cable mess.
But first I will try to (restore factory defaults, and then) reconfigure to "join" an existing wifi network (which so far is just the macbook pro and the cable modem gateway). My confidence level that this will work: poor.

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My Time Capsule does not work with existing WiFi

Following a question solved on March 24 by LaPastenague, but gone bad again.
Apple AirPort Time Capsule
I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
Since we stay 2-3 weeks on two locations, one in Norway and one in Sweden (two different countries) we must use Mobile Broadband 4G, cables or fibre connections are useless for us, and we don't have it up to the houses. I have one mini router for each country, we bring with us iPhones, iPads, iMac, Apple TV, APExpress. When we pass the boarder I change the mini router, and the system continues working perfect on the WiFi, except the APExpress that needs to be reconfigured, but then it works.
The APTC was difficult to make working as it would not accept to be in an existing network, but with good help from the Apple Community, LaPastenague, with forcing the TC connect to the APE with Ethernet cable in bridge mode, ref "My Time Capsule does not work with existing WiFi" from March 24, the problem was solved and all gadgets worked together in a perfect harmony, until we changed location.
Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
I have a slight feeling that the two WiFi bands are making the trouble as during the configuration of the TC sometime the last figure 6 and 7 pops up, and that has something two do with the two different 2,4 and 5 GHZ bands
So, I am curious if you have any idea ?
I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?

I can deal with the last question first and easily.
I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
Open the airport utility .. go to the disk tab and select erase.
When you select erase you will get mulitiple options.
Quick removes the file table but does not delete the files,, it takes 2min or less.
A Zero out data is the secure way,, by writing 0 ie low level drive format.
It can take several hours..
7 pass will take a week.. not recommended..
35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
The fact that it did work and has now failed might point to faulty unit.
The only way to tell is reset it properly to factory and start over.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
Remember to keep all names short, no spaces and pure alphanumeric.
Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it.

Time capsule does not appear in the finder.

My time capsule appears in airport utility. It is ready to go. I have it on ethernet because airport isn't a very powerful wireless router. The time capsule does not appear in the finder. It does not appear in the disc utility. It does not appear in time machine. The airport utility will do factory resets, get it ready for internet, whatever. The rest of my net work can not see it.
I have done the finder preferences. I have restarted the computer, jiggered the sharing preferences, done factory resets, tried to find sparce bundles and sparse bundles, reset the finder, force quit finder, tried to find finder plsts, trawled the discussion pages, tried to find server addresses and apple ids. Nothing seems to work.
Time capsule never seems to work as smoothly as it supposed to. I shudder to present my problems to apple support because I know that its a long road and will probably end in tears. But here I am, naked before this disappointing edifice.
Does anyone have any ideas?

What is the make and model number of your modem?
I have a microwave modem on my roof. I don't think that has anything to do with this. I am not using my airport for a wireless router, only as a time capsule connected by ethernet. The Airport Utility calls my airport : Airport Extreme 802.11 ( 1st Generation )
Is the Time Capsule acting as your main router or is another device handling those services?
No, I have a lyncsis router. The wireless router function on airports doesn't seem to work very well. I don't think thats a problem with mine. My brothers have gone with lyncsis as well.
Was the Time Capsule visible in the Finder before, and is now "lost", or has it never appeared in the Finder?
It appeared on my previous laptop. That died. Now I have an imac. The airport has never appeared on the imac.
Thanks for trying to help so quickly
JOhn

I set up time capsule using a wireless 4g modem. it's been five hours and it still is saying making backup disk available (4.97 GB of 18.52 GB). Can I stop the whole thing, get a ethernet cable and start over to increase the speed of the backup?

I set up a new time capsule on a wireless 4g modem. I started the initial backup. It's been five hours and it still says "making backup disk available (4.97 GB of 18.52 GB)." Can I stop the whole thing, connect my computer to the time machine using an ethernet cable and start over to increase the speed of the backup?
Thanks,
David

Bunce wrote:
oh i already did that. Im working on my imac and looking into this on my macbook. Was able to reproduce the issue again by trying to open TM. Locked out the finder again and had to restart. I checked the serial number and it was an early 2009 purchase with no coverage.
If you bought a Mac and got AppleCare with it, within 2 years of buying the TC, the TC is covered, too.
I have to admit that this $500 unit was the first to apparently junk out. The western digital that had my main data on that is my daily external that I store about 2TB of data on is still perfect and the new technology TM appears to already be cashed. Love the computers, not to big of a fan on the externals of the apple TV's. No life expectancy. Neither here nor there.
suggestions before I either get this looked at or scrap the HD on it and move forward.?
Reset the TC. See [Resetting an AirPort Base Station or Time Capsule FAQ|http://support.apple.com/kb/ht3728].
Try a "full reset" of Time Machine, per #A4 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).
If all else fails, take it to your local Apple Store or Authorized Repair location, they may be able to determine whether the disk is dead.
If it is, they might replace the TC for you. If not, they won't repair it, but if the electronics are ok, you can replace the HD yourself, if you want to. See http://discussions.apple.com/thread.jspa?threadID=2542983

Airport time capsule does not appear within wi-fi networks on my OSX neither on my IOS devices, even though the backup for my OSX is on progress. why it does not appear?

Airport time capsule does not appear within wi-fi networks on my OSX neither on my IOS devices, even though the backup for my OSX is on progress. why it does not appear?
Is it because the backup on progress?

Hmmm.. ok.. well you are kind of on your own.. purchasing from another country leads to problems.. especially as the TC itself is regional .. all the setup applies to the region it is sold in.
Make sure you are using ipv6 in the computers..
See
http://support.apple.com/kb/TS4597
The 6.3 utility will not work without it.
Make sure all names are short, no spaces and pure alphanumeric.
Do a full reset and start over.
But there are no more controls.. you cannot set mode..
You can set wireless channels.. so do .. try different wireless names for the different bands.. and set fixed channels.. whatever your country allows, usually 2.4ghz you can use 1, 6, 11 but 13 maybe an option as well. 5ghz is much less clear and there are more variation. Just set to one channel and then another.
Set WPA2 Personal security with a 10-20 character password .. pure alphanumeric mix of upper and lower case and numbers.

Time capsule does not appear in shared devices

All of the sudden my Time Capsule does not show up in the shared devices. It's all up to date, it is working fine as a router and internet connection works fine. It also show up in the airpot utility and the light is green however it does not show up on the shared devices so I cannot access the data folider anymore.
Furthermore Airport utility indicates that the disk is damaged but I cannot repair it because I cannot access it.
Any ideas? (beside doing a reset which I have already done)

That is bad.. the light should not be green unless you told the TC to ignore the problem.
A damaged disk has to be replaced.. if the SMART has gone off or is showing as bad or no capacity then you need to replace the disk (or if under warranty.. the whole TC).
How old is the TC?
Model number from the base A1xxx helps.
You can try doing an erase from the airport utility if the disk shows up at all. But if SMART has gone off the disk will need replacement anyway.
If less than 1year return to apple for warranty replacement.. and if you have applecare on a computer it will cover the TC for up to 3years although the rules are strict.. so check.
See instructions for removal of the hard disk.
http://www.ifixit.com/Device/Apple_Time_Capsule_Model_A1302
Certainly if the TC is older than 3years.. it might be better to consider replacement. Certainly replacing a hard disk could be just short fix until the power supply also goes.

HP P1102w Wireless Printer will not pair with a Motorola SBG6782-AC Wireless Cable Modem Gateway

I previously had AT&T U-verse Internet using an Arris IPDSL NVG510 Wireless Modem Gateway. My HP Laptop running Windows 8.1 and the HP LasrJet Pro P1102w Wireless Prnter routinely & automatically connected to the NVG510 Wireless Network without any problems over the past two years, and the wireless Printer worked without problems. I recently replaced the AT&T U-verse Internet connection with a 25 Mbs Comcast Xfinity Intrnet connection, using a Motorola Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway. My HP Laptop running Win 8.1 Pro connects to the Network and accesses the Internet with no problems what-so-ever; However, the HP LaserJet Pro P1102w wireless Printer does connect to the Wireless network and I cannot Print at all from my laptop. I have tried all the P1102w Wireless Printer Setup suggestions from the HP Printer Support Site, but to no avail. I have also updated the Printer Firmware and Loaded the latest Full Product Installation & Driver Software. I have tried and re-tried these suggestions over the last two days, but with no luck. I would greatly appreciately any help from the experts in this Forum. to get the printer to work wirelessly, since we also wirelessly print to this printer from IPads and other wireless laptops.

Hi , I see that you are having issues connecting the printer to the new router. I would like to help you. I would reset the printer first to clear out any previous network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise. Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page. If the network name has any spaces or special characters, the printer may not recognize it. The printer is only capable of sending/receiving in the 2.4 ghz band. If it is set to 5 GHZ network you may need to change to 2.4 ghz. (rename the 5 ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from Configuration page.You might need to contact your router company for further assistance to check those settings. Try running the Wireless Configuration Wizard from the HP software to configure the printer over the network. If you appreciate my efforts, please click the 'Thumbs up' button below.If you have any issues, please let me know what steps you have taken and the results. Thank You.

Connecting a Linksys Broadband Router to a Netgear wireless cable modem gateway

I was wondering how i would go about connecting a WRT54GS v2 Linksys Broadband Router to a Netgear CG814WG v2 wireless cable modem gateway. the reason I'm doing this is to get extra modem ports and i was just wondering what steps i would take to make it work correctly.

If you are trying to add WRT to your network to increase the number of ports then,you can cascade linksys router to wireless modem.Connect the Ethernet cable from the LAN port of the wireless gateway to the linksys router on the Ethernet port.Also,if the ip address of the Gateway is 192.168.0.1 then,change the ip address of the linksys router to 192.168.0.2.Also,disable the DHCP and Disable NAT under Advance routing on the linksys router.Power cycle the network and it will work.

I have a cable modem for my Time Capsule. Do I need a separate cable modem for my airport express?

I have a cable modem for my Time Capsule. Do I need a separate cable modem for my Airport Express? (I'm using it to "extend" my network and also for Air Play.)

No, you connect to your Time Capsule wirelessly to "Extend" the network..
See this Apple doc:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US

Time Capsule does not connect automatically

I have a Time Capsule 1TB. On it, I have my iTunes library so I am able to sync it between all my computer on my network (Windows PC Desktop and MacBook Air). When I start my MacBook Air and click and open iTunes it says the iTunes library can't be found. I then have to go into Finder, click on on the Time Capsule, and have it connect. At that pont 9 times out of 10, i can open iTunes without the message coming up. This does not occur on my Windows PC at all, I open iTunes with no issue.
How can I have my Time Capsule connect automatically when I start up ? An applescript maybe ? I am running the most recent version of OS X Lion.

terry.c.alexander wrote:
How can I have my Time Capsule connect automatically when I start up ?
Mount the Time Capsule disk. Open the Users & Groups panel of System Preferences. If the lock in the lower-left is "closed", click on it to authenticate. Click the "Login Items" tab toward the right. Drag the icon of the Time Capsule disk from the Desktop onto the login items window. Quit System Preferences.
That volume should now mount whenever you start your Mac.

Time Capsule does not have a valid IP address

We have 2 computers in our home office: a Win 7 desktop and an iMac.
We have cable internet; the cable modem (Toshiba PCX2500) is plugged (ethernet) directly into the Time Capsule, which we use as our router to the two computers (also by ethernet).
The wireless functionality of the Time Capsule has been turned off.
We’ve been using the Time Capsule like this for the past 18 months (we purchased it new) without any problems.
Last month, however, we began losing our internet connection regularly (about 3-4 times per day) and getting the dreaded golden flashing light (as opposed to solid green) along with the error (paraphrasing here) “the Apple Wi-Fi does not have a valid IP address.”
We hadn’t made any changes in our hardware; it just showed up out of the blue.
After contacting our ISP, we were advised to unplug the cable modem for about 30 seconds, then plug it back it. Most of the time this worked; if not, we had to “cycle” the Time Capsule as well.
We’re now having to do this about 4-5 times per day.
Sometimes the Time Capsule’s status light is still green when we have no internet connection. Out of the blue the connection just isn’t there.
We “cycle” the cable modem and we’re back in business every time.
Additionally, when we actually do have an internet connection, the speeds fluctuate wildly. We’re paying for 15 Mb service; as of the past 4-5 weeks, we get 15Mb about 50% of the time. The other 50% it generally averages between 3Mb and 6Mb.
The ISP’s tech support (we’ve contacted them no less than once a week since this started) swears up and down that it’s the router, not their signal or their equipment in any way. They deny all culpability.
We even had the ISP’s repair people come out on an occasion about 10 days ago to test the signal strength; they reported no problems. “You’ve got great signal strength to your home…” were the exact words.
Similarly, after calling Apple on 2-3 occasions, we get the exact same response: “It’s not the Time Capsule router, it’s your ISP.”
The last Apple technician we spoke with (yesterday) said, “I’ve been doing wireless/Internet tech support for years and I can guarantee you – 100% -- that it’s a ‘DNS caching’ issue. I’m 100% positive that’s your problem, and I’m also 100% positive it’s your ISP’s fault.”
After contacting the ISP again we were informed that they don’t have any such caching problems.
We’re tired and frustrated! Please help.

I would suggest running the network via a pc for the day.. pick either your Mac or win7 pc.. you will need to do a bit of fiddling.. even better would be to just borrow a router. Or buy one on a 7day return .. !! Beg borrow.. don't steal. Just get a router other than TC. it won't take long to determine if the TC is the issue.
IMO at 18months you are suffering failure of the TC power supply. early days but it is showing signs of delinquency. And will get worse. But another router will show it up.. if the PC has dual ethernet cards you can run ICS.. or same sort of thing on the imac to the wireless .. ie the PC or Mac becomes the router with direct connection to the cable modem. Then share internet from there.
Once you do that for a day or two, you will quickly be able to track down if the issue is cable service/modem or the TC as router.

New Time Capsule does not see Airport express

Hi
We purchased A new Time Capsule but are not able to get the existing Airport Expresses to work with it. I tried looking for the AE with AIrport Utility and cant see them.
Any idea how to get these to work with our new Time Capsule 3 TB? My Airpot Utility is Version 6.2
Thanks
Jenny

I've reset one of them. no luck
Suggest that you try the following if you have not already done so.
Power down the AirPort Express (AX) for a few moments
Hold in the reset button and keep holding it in for 10-12 seconds while you plug the AX back in to power
Release the reset button and allow 40-45 seconds for the AX to restart to a slow, blinking amber light
Move the AX near your Time Capsule and computer
Temporarily, connect a spare Ethernet cable from your computer to the AX
Open AirPort Utility to configure the AX
If you do not have a spare Ethernet cable handy, the AX is broadcasting a wireless signal with a name like Apple Network xxxxxx. You must first connect to this network from your computer.
Then, open AirPort Utility. You may be asked to "switch" networks so that AirPort Utility can connect
If you use the recommended Ethernet cable method, you can disconnect the Ethernet cable once the AX has been Updated. Then, move the AX to the desired location.
Configure the second AX like you did the first.
If you have the older "b/g" version of the Express devices, unfortunately you will need to configure the Time Capsule and Express devices to Participate in a WDS network if you need to enable the Ethernet ports on the AX devices.
This will result in the Time Capsule being changed to a "g" wireless router, since WDS will only operate at "g" wireless speeds.

Time Capsule Does Not Port Forward FTP Ports

Hey there,
I recently purchased a Time Capsule, and I found out that while it fixes the NAT-PMP bug found in my previous AirPort Extreme Base Station (Gigabit-N), it introduces a new problem which makes it refuse to forward port 21 properly.
It seems to me that the Time Capsule has some sort of FTP server built in, and is either enabled but closes connection on client connection, or disabled but still listens for client connection.
This message is what I get when I connect to my IP via FTP from the WAN side (FTP port forwarded to a local machine with an IP 10.0.0.8):
421 Service not available, remote server has closed connection.
When it is accessed from the LAN of course, I can connect to 10.0.0.8 with no problem. However, what is interesting is if I connect to the Time Capsule via FTP I get this as well:
421 Service not available, remote server has closed connection.
Thus, I am 100% certain that the FTP message I see when I connect from WAN is from the Time Capsule instead of the machine I port forwarded to.
Apple needs to fix this annoying problem and at the same time fixes some VPN issues I'm having with my Nortel VPN client (4.68). It was all working when I had the AirPort Extreme Base Station.

I am having a problem establishing an FTP session that is started with my FTP Client (CuteFTP) on my local network and attempting to connect to an FTP Server with one of my hosting providers. My first few attempts used FTPS (Secure FTP) as that is what I typically use when transferring FTP packets over the net. Well, this didn't work so I thought maybe the Time Capsule had a problem inspecting the encrypted packets so I switched to standard clear-text FTP just to see if the Time Capsule handles FTP session management functions correctly. This didn't work either. I'm using PASV FTP and have never had a problem before with my CISCO Router or with another consumer-based NAT router. I don't believe that the Server on the Internet gets the initial request on port 21 as I believe the Time Capsule is not allowing the packet to pass and my FTP Client spits back an error message : "Couldn't access FTP service " "Connection Failed". I have also used "Terminal" and initiated the ftp utility and attempted to connect to the same server and receive the following error message : "421 Service not available, remote server has closed connection.". I have attempted to put my computer in the DMZ by using the Default Host feature on the Time Capsule but that resulted in the same errors. I believe that I have tried most of the settings available on the Time Capsule to attempt to get this to work but no luck yet. If the packet is getting through to the server and the response back on the current ephemeral port is not getting through the Time Capsule I'm really hoping the solution is not having to port map all ephemeral ports as this is in the tens of thousands. Has anyone successfully established an FTP Session (Secure or Not) from your local client through the Time Capsule to a Server on the Internet. If so, could you help by providing any Time Capsule settings that were required for this to function properly....Thanks in Advance.
Note: I have attempted to ftp to several different public ftp servers on the Internet and get the same error results. I have no problems ftping to local serverson my local network.

Time capsule does not show the blue bars near backing up. Any idea why?

Time Capsule is not showing that it is backing up. Any idea why?

For some reason it was going in a loop. Support had me omit some com.apple....plist files. Retarted and Tiime Capsule started as though it had never seen the external hard drive. I set it up again and it worked fine.
Thank you,

My Time Capsule does not recognize internet after DSL problem. I can hard wire my computer but cannot get TC to do wireless. How do I reset? I have unplugged for a reboot but the amber light is flashing.

I had a problem with DSL service provider. They have corrected their problem but now, I can only hard wire into my desktop for internet access. If I plug in through the Time Capsule, I get no wireless service. I unplugged the Time Capule and rebooted but now the amber light is blinking tellimg me that it cannot access internet. So, I have hard wired back to my Mac and need to know how to get the Time Capsue to recognize the internet when I plug into it.

Start with a factory reset and do setup over again.
If the DSL modem is working as router.. which will be the case for most people then the TC must be in bridge mode..
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.

Time Capsule does not wirelessly connect to wireless cable modem gateway

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