Time Capsule dropping continuously dropping the internet is driving me NUTS

I have a new time capsule (purchased July 2010 with 7.5.1) that requires a reset several times each day. We are using the guest network function (renters) and there are a total of about 6 computers connected at any given time. I now do the reset via Airport Utility, however if I am away I cannot reset and our renters get- understandably- cranky. Is there any way to reset it remotely? I guess that if it's not providing internet to the connected computers, then a remote reset is not possible??

DNS is basically what turns lets say www.apple.com into an address the computer can understand.
All ISPs have there own DNS servers that can at times get slow. I find OpenDNS to be very fast and from what i've read is protected against the latest DNS attacks.
I'm not sure if this will solve your problem but it might be worth a try. Head over to opendns.com and check it out. They have alot of info on what it is and how to set up your computer or router.
lenn

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Time Capsule drops wifi/internet connection and flashes amber

Time Capsule drops wifi/internet connection and flashes amber. I've tried unplugging it and my modem but it continues to do this every so often. The time capsule is out in the open, so I don't think it's a heat issue. It's running firmware 7.7.3. Anyone else having this issue? Any suggestions on how to fix it? It's driving me crazy!

Bought the time capsule in Oct 2013. I have a Sagemcom 2864 modem from Bell but used through Teksavvy. The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think. I had a closer look at it and it appears that the wifi is ok. I was thrown off by the wifi symbol being all animated in the menu bar. I was able to ping the time capsule via wifi. All the status lights on the modem looked ok. Next time it happens, I'll see if I can get some more details. Do you know if there's anyway to get some logs from the airport utility?

I can't get my airport time capsule to connect to the internet

I can't get my new airport time capsule to connect to the internet. It works fine with my linksys router

We cannot help with that amount of info..
What internet type and modem do you have? Exact modem make and model may help.
Is the linksys router also the modem? You do know there is no modem in the TC?
How is the Linksys authenticating if it is plugged into the modem??
If cable did you shut down the cable modem for at least 20min to change the router.. this is always required with cable system.. often the time is longer.. one hour or overnight even.

Accessing my Time Capsule hard drive over the internet via iCloud doesn't work.

Hi Everyone,
I have an iCloud account and read recently, that it is possible to acces the hard drive of an Time Capsule over the internet, if "Back to my Mac" is activated on my MacBook an the Time Capsule.
I updated the Time Capsule to Firmware Version 7.6.1 and the Airport Utility to version 6. Actually the Time Capsule HDD is displayes in Finder's Sidebar, when I'm using a forreign internet connection. But when I click on it an error message tells me that a connection to the server (I assume server=Time Capsule) cannot be established. Funnily enough I can access the HDD of my iMac at home.
The Time Capsule network setting is "Bridge Mode" Since I can't deactivate the DNS functionality of my router/mode, an easybox 803 A, unfortunately which I cannot replace, because it is also used for hosting the telephone.
Does anybody have an idea, where the problem could be? Wrong settings in the Time Capsule config or maybe the blocking by the router?
Thank you all in advance,
Markus
Please consider, that I have absolutely no idea of networking.

I don't know exactly how, but I got it working. I will try to explain, what I did.
1. I used the easybox as DHCP-Server an set the TC to Bridge Mode.
2. Then I gave the TC a fixed IP in the easbybox menu by using it's MAC-address (It seems that the address range has to be either 192.168.X.Y or 10.0.X.Y to make the TC accessable later).
3. I made the TC a DHCP-Server (DHCP only, not also NAT). The IP addess range of the TC starts after it's own IP adress (10.0.0.111) and ends at (10.0.0.250). The IP range of the easybox starts with 10.0.0.1 (it's own) and end with the TC's (10.0.0.111).
4. Then the Airport Utility told me that if I want to share an DHCP range the TC has to be set to a fixed IP setting, which I set up, leaving the IP-address 10.0.0.111 and the Router IP 10.0.0.1 (the easyboxs').
5. Then it worked in my case. Since I don't even know what I did, I'm not shure if it workes under other circumstances.
There are of course many variables. Such as the type of the router and the TC or the kind of the internet connection.

Help! Time Capsule not connected to the Internet

Hi everyone!
I have this problem, and hope someone can help me.
In my house I have this network
Modem/Router Netgear DGN2200 connected via ethernet to Airport Express.
Airport Express is set to create a wireless network, bridge mode.
In the house I also have a Time Capsule set to extend the wireless network, bridge mode.
Time Capsule is connected via ethernet to my TV decoder to have extra services through the Internet.
Ok. All worked fine until a couple of days ago.
Then, I didn't change anything but Time Capsule (and so the TV decoder) seems to have no acces to the Internet anymore.
But Time Capsule is still available on the local network, so I can access to it, make backups and so on.
What should I do?!
Thanks for your help and sorry for my bad English.
Matteo

Did you try a simple reboot of the network devices.. turn off all the network stuff..
Restart in correct order..
1. Modem.. wait 2 min.
2. Express.. wait 2min.
3. TC.. wait 2min.
Then try the TV.. if it doesn't work reset both the express and TC to factory.. and redo the setup.. you had them setup correctly but please use SMB names.. since the TV will not talk apple.. SMB names are short.. 2-20 characters.. no spaces and pure alphanumeric.
so for example the name of the Express.. AEx Name of the TC.. TC1
Name for wireless. Aex24ghz
Use a different name for 5ghz if your Express is a dual band latest model. Aex5ghz
Use fixed channel so that it is locked.. eg. 2.4ghz on channel 11 5ghz on channel 40.
The TC will follow the wireless exactly.
See how you go.

Time Capsule wont connect to the internet

I have a 17" macBook Pro 2.33 GHz
I have a 1t Time capsule
I have a netgear router
My internet connection works via ethernet. from comcast box to macbook pro
My internet connection works from comcast box to time capsule to MacBook pro via ethernet
I have called comcast and had them reset the box many times
I have left everything unplugged overnight
I have started the time capsule first and the comcast box first
I have reset all devices
I have all the latest software
on the time capsule after starting up it flashes green goes solid then flashes again
My comcast box is an Arris ( I know about the standby mode)
The only time I was able to get it to work was to go from my comcast box to a router then to the time capsule. It doesnt work anymore.
I have tried plugging it into the connection port, and ethernet port.
I have tried all the router ports.
I have run assistant, diagnostics, renewed my dchp(sp) lease
Wireless works everywhere but home

Ok, well, if the Time Capsule was working with the Netgear router then it was running in bridged mode, which you need to change when you take out the Netgear router. Do this:
1. Plug the ethernet cable from your Comcast box to the WAN port on your Time Capsule.
2. Plug an ethernet cable from a LAN port on your Time Capsule to your computer.
3. Run AirPort Utility, select your Time Capsule, and go to Manual Setup. Click on the Internet tab, and at the bottom change the Connection Sharing from Off (Bridge Mode) to Share a Public IP Address.
After doing this you will want to reset your Comcast box as well so that your Time Capsule can acquire the correct IP address.

New Airport Time Capsule Dropping Wifi/Internet with 7.7.1

Last week I bought a new Airport 2TB Time Capsule and had everything up and running within minutes. However, less than 24 hours later, the wifi signal started dropping devices all around the house. It started with the AppleTV, and eventually dropped our iPhones and iPad as well. The problem is one I've seen on these forums before (however, not with this new model).
I since exchanged it, and the new model is having the identical issues.
Basically, the problem is 1 of 3 things:
1. You'll look down at your iPhone (or whatever device that is wirelessly connected), and see a full wifi signal. However, you'll have lost access to the Internet. Using the AirPort app won't find the Airport Time Capsule. Sometimes turning off wifi on the iPhone and turning it back on fixes the issue, sometimes the Airport Time Capsule needs to be restarted.
2. The AirPort Time Capsule stops broadcasting SSID at random intervals. Even when standing right next to it, there is no way to join the network.
3. The Internet connection drops in the middle of a browsing session (usually while using an iPhone).
On both devices (the original new one, and the replacement exchange), I immediately ran the firmware update. So, I'm thinking this could be a firmware issue.
This router replaces a Linksys e3000 that was working flawlessly. It's connected to a Cox Cable Cisco DOCSIS 3.0 modem (modem only, no router). The AirPort Time Capsule runs in WPA2 protected mode. It's running DHCP and NAT, and 2.4 and 5ghz are currently running the same network name (although I've tried separating them to no effect).
I am at my wits end. I find it hard to believe that both of these routers are defective. And I also find it hard to believe that I'm doing something wrong in the setup of this simple device, considering I've been working with all kinds of very complicated routers for over a decade without this kind of problem.
So I come to you, community, for help!
Thank you in advance!

I don't have one.. but your testing is conclusive.. the TC is not stable on this firmware.. Apple will no doubt fix it .. I think their secrecy in marketing leads to less than adequate testing.. you are expecting to buy a mature product.. remember this is a ground breaker.. this is the first all new design since Gen1 TC.. all previous models used Maxell processor and chipset.. albeit with various wireless cards.. now it is broadcom.. processor and wireless.. this also runs apple written firmware.
Broadcom OEM firmware.(linux and hence open source) supplied to all manufacturers of products based on the chipset.. well that would be just wrong for apple... it has to be done in NETBSD,, so it is not open source.. the very thought.. open source.. . that would give everyone access to controls apple don't want you to have.. http setup even.. couldn't allow that.. so apple have to write the firmware from scratch and to match all those apple protocols. Hence where they are now now.
And your role is beta tester.. didn't you know.
Return it and stick with your Linksys (broadcom, Linux open source) until Gen 6 TC comes out.
Unless you like the bleeding edge.

Time Capsule Dropping Wifi/Internet Connection

My 2 TB 2013 Airport Time Capsule has been dropping signal the last several days. I have tried all of the troubleshooting but nothing has solved the problem. I payed over $300.00 for this and its not proving to have been a very good investment. Has anyone else had this issue and solved it?
To be clear all of my devices stil pickup the Airport Time Machine but are either unable to connect or are connected but without internet access. The machine works fine some times and other times it messes up again.

The setup is wrong..
Thanks for the screen shot.. that indeed answered my question.
You see the LAN IP is your public IP.. this is wrong. The TC is either bridged or set to static IP.
But it has to be working as the main router of the network.
The reason you are having trouble is the ISP only will pass one IP and the first device to turn on captures it. The rest will have wireless without internet.
So start over.. make sure the TC is in router mode.. the best way is simply do a factory reset and start again. Go into the manual setup of the TC if the automated setup put you in this situation.
Make sure internet is set to dhcp.
And make sure the Network tab is set to DHCP and NAT
You might need to power cycle the cable modem.. this can take 20min off time.. and sometimes more.. for it to correctly allocate the public IP to the TC.
In the new setup.. change your names to short (2-20 characters), no spaces and pure alphanumeric. Your list in the first post includes windows devices.. and the current name is not SMB compatible.
Wireless names should also follow suit. JWD as shortened form of the TC name.
JWD24ghz for the 2.4ghz name
JWD5ghz for the 5ghz name..
Just while you have issues.. set names to both bands.. so you can pick and choose.. again works better on non-apple stuff. And you can also try fixing wireless channels which also can help.
For 2.4ghz wireless there are only three non-overlapping.. 11, 6, 1 which I list in backwards order because that is the best way to try them..
For 5ghz.. a low channels.. 36-44 pick whatever.. and a high channel >100..
Post your results.

My time capsule loses connection to the internet after a short amount of time. It works for 1-2 minutes then stops, any suggestions?

I just replaced a generation 1 time capsule with the brand new 3TB TC version. I connected it and did all of the restarts and even called apple and spent over and hour and we simply couldnt figure it out. Right when the devices (modem and router) are done re-booting I receive green lights in airport utility on both the base stattion TC and the internet. The internet is screaming fast and I am able to go to new websites. Then after just a couple minutes (1-2) the internet light switches from green to amber and I drop my connection. I feel like I have tried everything but it keeps losing the connection. Any suggestions?

Exactly what modem are you using?
And what mode is the TC running in and how is it connected and what mode does it work in?

Vista connects to Time Capsule but not to the internet.

Hi. Please help, I am pulling my hair out. I have just bought a Time Capsule to use as a base station to connect my laptops, PS3, iPhone etc to the internet. When I set up my Time Capsule, I got my Macbook Pro, my PS3 and my iPhone connected in about 15 minutes flat. But I have now been trying to get my wife's Sony Vaio laptop (about one year old) connected for about 3 hours. It can see the network no problem, it connects, but it only ever connects locally and will not let the Windows machine connect to the internet. When I select which network to join, it correctly identifies my network with the correct name, but once it is connected it only sees an "unidentified network".
I have looked through the forums and made sure that the NETbios is started and the security encryption matches.
If I go to the "Summery" page in my Airport Utility on my Macbook, it can see the Windows laptop.
The more I try the more I want to throw the windows machine out of the window and get my wife a mac, but she informs me that she is 28 and she is a PC! Therefore, I need to fix this...............please help.

From the Vaio's Windows Desktop, start a Command Window session. (ref: Start > Start Search > enter cmd, and then, press Enter). At the command prompt, type-in ipconfig /all, and then, press Enter.
You may have several network components listed. For example, entries for both the Ethernet and Wireless connections. We want to concentrate on the wireless adapter settings.
Note the values of the following:
o IPv4 Address - This should be an IP address in the same range as that being provided to the other network clients. By default, the AirPort uses the 10.0.1.n range ... so an address like 10.0.1.10 would be appropriate.
o DHCP Enabled - This should be "Yes."
o Default Gateway - This should be the IP address of the LAN-side of your AirPort. By default, it would be 10.0.1.1.
o DHCP Server - This should be the same as the Default Gateway value.
o DNS Servers - These should be your ISP's DNS servers IP addresses.
Again, compare these values with the other computers that are successfully access the Internet. Except for the IPv4 value, all others should be the same.

Time capsule keeps disconnecting from the internet

My MBP was previously connected to the internet via my sky netgear router, with no issues.
I have recently purchased a 2TB time capsule and connected that to the sky netgear router via an ethernet cable.
I then set it up as its own wifi network. Now it keeps disconnecting from the internet every 5 mins or so. I know that the internet is fine as I can hook up with my netgear router with no issues. I cant seem to find any settings to play with. Earlier posts seem to suggest firmware issues, but since this is a brand new MBP and TC, I can't understand what the issue could be.

Give us the full blown picture of the network.
What modem? Is it a router?
Is the TC in router or bridge mode?
Can you test with ethernet.. does the same disconnect happen when wireless goes down?
ie is this a router issue or a wireless issue?
If wireless can you try setting all that is now auto, to manual settings.. wireless channels.. unfortunately I think wireless mode is no longer accessible. Different names for 2.4ghz and 5ghz.
There are no new drivers.. That would only be relevant to AC wireless anyway.. or the firmware of the TC.
But you are running the latest firmware.. 7.7.1 which does mention some (rare) disconnections.

HT5022 How to share my photos from time capsule external drive over the internet.

I saw some article that, i can share my photos from time capsule drive over the internet. Also, heard it can be done through manual configuration of time capsule. Firstly, i do not see such option in my time capsule configuration. I did a factory reset assuming, i might have configured through auto mode for the first time (that could be the reason why i don't see manual option). Now, i don't know, how can i share my images over the internet frome time capsule drive, without using my mac book system up and running all the time.. I wanted to create a secured user id/password to let the other users to access my network share drive. Is that possible?

Please check out the following AirPort User Tip on how your Time Capsule can be accessed from the Internet to get you started.

I already have a DSL gateway that is a wireless capable and is used as a router to set up my network. Do I have to use time capsule to connect to the internet, or can I use it to join my current network and use it as a backup disk?

Can I use time capsule without setting up internet connection?

Yes, you can connect to your current router using Ethernet (highly recommended) or wirelsss only.
I

Time Capsule freezes network when the Internet is turned off...

MB Pro late 2008, 500GB TC, ATV
Living in a shared house, my TC is connected to the internet via Ethernet to a modem in another room. The wireless network works great and has no problems at all... until the modem in the other room gets turned off each night (out of my control).
45minutes to an hour later the entire network freezes... It also causes Finder on the MB Pro to freeze. This freeze can last up to 10 minutes, sometimes the only resolution being to force quit Finder. When everything starts working again, the previously full wireless signal shows as empty with an exclamation mark showing that there is no internet connectivity.
I've heard that switching network configurations can cause MBPs to freeze...
Has anyone else experienced this?
Or have a fix?
Cheers,
Bryn

You mention - "also, my PSP always detects the wireless network incorrectly. i gave the network WPA(TKIP) security, but the PSP detects it as WEP and therefore can't connect at all."
I don't own a PSP nor do I know anyone who does so I really don't know, but does the PSP support WPA? If not then that would be your problem there. It's looking for a WEP key and your router is broadcasting WPA.

I set my time capsule "Share disks over the internet using Bonjour"

how do I view my files? Is there something I need to download to do so? I use Mac OS X 10.5.8

I don't know exactly how, but I got it working. I will try to explain, what I did.
1. I used the easybox as DHCP-Server an set the TC to Bridge Mode.
2. Then I gave the TC a fixed IP in the easbybox menu by using it's MAC-address (It seems that the address range has to be either 192.168.X.Y or 10.0.X.Y to make the TC accessable later).
3. I made the TC a DHCP-Server (DHCP only, not also NAT). The IP addess range of the TC starts after it's own IP adress (10.0.0.111) and ends at (10.0.0.250). The IP range of the easybox starts with 10.0.0.1 (it's own) and end with the TC's (10.0.0.111).
4. Then the Airport Utility told me that if I want to share an DHCP range the TC has to be set to a fixed IP setting, which I set up, leaving the IP-address 10.0.0.111 and the Router IP 10.0.0.1 (the easyboxs').
5. Then it worked in my case. Since I don't even know what I did, I'm not shure if it workes under other circumstances.
There are of course many variables. Such as the type of the router and the TC or the kind of the internet connection.

Time Capsule dropping continuously dropping the internet is driving me NUTS

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