Time Capsule drops wifi/internet connection and flashes amber

Time Capsule drops wifi/internet connection and flashes amber.  I've tried unplugging it and my modem but it continues to do this every so often.  The time capsule is out in the open, so I don't think it's a heat issue.  It's running firmware 7.7.3.  Anyone else having this issue?  Any suggestions on how to fix it?  It's driving me crazy!

Bought the time capsule in Oct 2013.  I have a Sagemcom 2864 modem from Bell but used through Teksavvy.  The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think.  I had a closer look at it and it appears that the wifi is ok.  I was thrown off by the wifi symbol being all animated in the menu bar.  I was able to ping the time capsule via wifi.  All the status lights on the modem looked ok.  Next time it happens, I'll see if I can get some more details.  Do you know if there's anyway to get some logs from the airport utility?

Similar Messages

  • Time Capsule Dropping Wifi/Internet Connection

    My 2 TB 2013 Airport Time Capsule has been dropping signal the last several days. I have tried all of the troubleshooting but nothing has solved the problem. I payed over $300.00 for this and its not proving to have been a very good investment. Has anyone else had this issue and solved it?
    To be clear all of my devices stil pickup the Airport Time Machine but are either unable to connect or are connected but without internet access. The machine works fine some times and other times it messes up again.

    The setup is wrong..
    Thanks for the screen shot.. that indeed answered my question.
    You see the LAN IP is your public IP.. this is wrong. The TC is either bridged or set to static IP.
    But it has to be working as the main router of the network.
    The reason you are having trouble is the ISP only will pass one IP and the first device to turn on captures it. The rest will have wireless without internet.
    So start over.. make sure the TC is in router mode.. the best way is simply do a factory reset and start again. Go into the manual setup of the TC if the automated setup put you in this situation.
    Make sure internet is set to dhcp.
    And make sure the Network tab is set to DHCP and NAT
    You might need to power cycle the cable modem.. this can take 20min off time.. and sometimes more.. for it to correctly allocate the public IP to the TC.
    In the new setup.. change your names to short (2-20 characters), no spaces and pure alphanumeric. Your list in the first post includes windows devices.. and the current name is not SMB compatible.
    Wireless names should also follow suit. JWD as shortened form of the TC name.
    JWD24ghz for the 2.4ghz name
    JWD5ghz for the 5ghz name..
    Just while you have issues.. set names to both bands.. so you can pick and choose.. again works better on non-apple stuff. And you can also try fixing wireless channels which also can help.
    For 2.4ghz wireless there are only three non-overlapping.. 11, 6, 1 which I list in backwards order because that is the best way to try them..
    For 5ghz.. a low channels.. 36-44 pick whatever.. and a high channel >100..
    Post your results.

  • New Airport Time Capsule Dropping Wifi/Internet with 7.7.1

    Last week I bought a new Airport 2TB Time Capsule and had everything up and running within minutes. However, less than 24 hours later, the wifi signal started dropping devices all around the house. It started with the AppleTV, and eventually dropped our iPhones and iPad as well. The problem is one I've seen on these forums before (however, not with this new model).
    I since exchanged it, and the new model is having the identical issues.
    Basically, the problem is 1 of 3 things:
    1. You'll look down at your iPhone (or whatever device that is wirelessly connected), and see a full wifi signal. However, you'll have lost access to the Internet. Using the AirPort app won't find the Airport Time Capsule. Sometimes turning off wifi on the iPhone and turning it back on fixes the issue, sometimes the Airport Time Capsule needs to be restarted.
    2. The AirPort Time Capsule stops broadcasting SSID at random intervals. Even when standing right next to it, there is no way to join the network.
    3. The Internet connection drops in the middle of a browsing session (usually while using an iPhone).
    On both devices (the original new one, and the replacement exchange), I immediately ran the firmware update. So, I'm thinking this could be a firmware issue.
    This router replaces a Linksys e3000 that was working flawlessly. It's connected to a Cox Cable Cisco DOCSIS 3.0 modem (modem only, no router). The AirPort Time Capsule runs in WPA2 protected mode. It's running DHCP and NAT, and 2.4 and 5ghz are currently running the same network name (although I've tried separating them to no effect).
    I am at my wits end. I find it hard to believe that both of these routers are defective. And I also find it hard to believe that I'm doing something wrong in the setup of this simple device, considering I've been working with all kinds of very complicated routers for over a decade without this kind of problem.
    So I come to you, community, for help!
    Thank you in advance!

    I don't have one.. but your testing is conclusive.. the TC is not stable on this firmware.. Apple will no doubt fix it .. I think their secrecy in marketing leads to less than adequate testing.. you are expecting to buy a mature product.. remember this is a ground breaker.. this is the first all new design since Gen1 TC.. all previous models used Maxell processor and chipset.. albeit with various wireless cards.. now it is broadcom.. processor and wireless.. this also runs apple written firmware.
    Broadcom OEM firmware.(linux and hence open source) supplied to all manufacturers of products based on the chipset.. well that would be just wrong for apple... it has to be done in NETBSD,, so it is not open source.. the very thought.. open source.. . that would give everyone access to controls apple don't want you to have.. http setup even.. couldn't allow that.. so apple have to write the firmware from scratch and to match all those apple protocols. Hence where they are now now.
    And your role is beta tester.. didn't you know.
    Return it and stick with your Linksys (broadcom, Linux open source)  until Gen 6 TC comes out.
    Unless you like the bleeding edge. 

  • Time Capsule Degrades Wireless Internet Connection: Help?

    Time Capsule Degrades Wireless Internet Connection: I am in FL using Brighthouse Cable as my internet provider (15MG down). The internet connection speed is slower than a dial up connection when wirelessly connected to my network to my Time Capsule. When I remove the Time Capsule and replace it with Brighthouses Netgear router the internet speed are normal (fast). Additionally, the internet speed is OK when I first hit a website, but the speed degrades rapidly as I access additional web pages. I no longer use my Time Capsule and therefore are not getting my back-up protection. (NOTE: I tried Verizon Fios and had the same problem.) Can anyone help?

    Bought the time capsule in Oct 2013.  I have a Sagemcom 2864 modem from Bell but used through Teksavvy.  The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think.  I had a closer look at it and it appears that the wifi is ok.  I was thrown off by the wifi symbol being all animated in the menu bar.  I was able to ping the time capsule via wifi.  All the status lights on the modem looked ok.  Next time it happens, I'll see if I can get some more details.  Do you know if there's anyway to get some logs from the airport utility?

  • 3rd gen atv drop wifi Internet connection?

    Why does my new 3rd gen atv drop wifi Internet connection? 2nd gen in bedroom works fine

    Hi Gvegastiger,
    The problem might be just with your iMac, so I will suggest you to check your firewall on your iMac, and if it is on make sure you are allowing incoming traffic in the area you need to work with...
    Second I would check the Proxy settings on your iMac as well under Network profile. Also for troubleshooting purposes leave the IP address DHCP if you have it set static. And Under Network/Ethernet make sure you have it set "Automatically"
    Third make sure you use ether Wireless or just Wired connection, not both. I don't know your network layout but if you have to separate networks that will be a problem when you have both of them enabled on separate networks.
    Let me know if this helps,
    Goran

  • You can't use The following message is stopping me access my disk utility.  'this version of the application "Disk Utility" with this version of OS X.'  not only that my Mac pro keeps dropping my internet connection and logs on to BT Open.

    After installing Yosmite, The following message is stopping me accessing my disk utility.  'You can't use this version of the application “Disk Utility” with this version of OS X.' you have “Disk Utility” 12.1.1. 
    not only that my Mac pro keeps dropping my internet connection and logs on to BT Open.
    Help

    For whatever reason you don't have the Yosemite version of Disk Utility which is 13. I suggest you reinstall Yosemite.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Download and install the 10.10.1 update.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Check that you have the current version of Disk Utility.

  • I just replaced the hard drive for my Mac Pro, and I am trying to restore what is on my Time Capsule, but it wont connect, and only is giving me the pinwheel of death. What do i do?

    I just replaced the hard drive for my Mac Pro, and I am trying to restore what is on my Time Capsule, but it wont connect, and only is giving me the pinwheel of death. What do i do?

    You will need to boot from some alternate boot device to accomplish this, if you did not initialize the drive before installing it.
    If you have another Mac, you may be able to use FireWire target disk mode.
    If your MacBook has a DVD reader and you have a Mac OS X Installer/Utilities DVD, such as the one that shipped with it, you can boot from that DVD, answer only the "what Language" question, and wait a quarter minute for the MenuBar to be drawn. Then examine the Utilities menu or the Installer menu and Find Disk Utility.

  • Imac connects to time capsule through wifi but ipad and iphone will not connect

    I just installed the new Airport Time Capsule.  My Imac connects fine through wifi bit my ipad and iphone will not connect to the wifi.  They appear in the wifi settings in the devices but will not connect.  I have reset modem and time capsule and tried forget network and nothing is working.  ANy assistance would be appreciated.  Thanks

    So I called apple support being fairly certain that I wasn't going to be able to fix this over the phone but essentially, it now works flawlessly with my iOS devices. Here is what I did.
    I have a Motorola cable modem surfboard 6421.
    I reset my network settings to dhcp and NAT from the default bridge only mode which the tech said only allows one device to connect at a time. Considering my MBA was already connected to the AE, that would explain why my other iOS devices wouldn't connect. After I changed the settings for the network to DHCP and NAT, the router restarted. I then disconnected the power and coaxial cable from the cable modem and reconnected it and once everything came back up, all devices connected fine. Good throughout and signal. Hope this helps.

  • Can I create a network where the Time Capsule gets its internet connection from my iMac?

    Hi,
    I've recently bought a Time Capsulebut I'm having some problems with it on my university network. It is an Eduroam network, so each computer has to authenticate before it can get an Internet connection – I can't use the Time Capsule normally as it is unable to authenticate to the network. However, I'd like to be able to create a smaller network in my room (with my computer and iDevices on so that I can use Remote and stuff, as well as to potentially get my Xbox and Kindle,which can't connect either, online).
    Last time I did this, I had my iMac create an internet connection which it shared with everything else. (This was before I had the Time Capsule.) One way of solving it seems like it might be to share the Wifi internet connection with the Time Capsule through the ethernet, and then the Time Capsule can share the interent to everything else. Would this be possible? Or can you think of any other way that this could be done?
    In other terms, I have an iMac, a Time Capsule, an iPhone and iPad, a Kindle and an Xbox. Only the iMac can connect to the internet and I'd like them all to be able to, as well as being on the same network. Is this possible?
    Thanks!

    DropBox is another possibility for sharing files and it is free for the first 2GB of storage.
    Lou Picinich
    Member Apple Developers Network
    Certified Member Apple Consultants Network
    ACSP 10.5 → 10.7, ACTC 10.5 → 10.7
    ACS Security & Mobility 10.6
    Mobility Technical Competency
    [email protected]
    www.SystemXperts.com
    (623) 512-8992

  • Time Capsule WDS Remote Internet Connection Issue

    Hello All,
    I am trying to add my new Time Capsule as a WDS remote base station on my network to add a wired connection in my basement. I already have a domed Airport Extreme as my WDS main base station and an Airport Express as my current remote base station. I turned the Express into a relay station and added the Time Capsule as my remote station but it gives me an "internet connection" error saying that the time capsule doesn't have a valid IP address. I currently have the express and time capsule in "bridge" mode. I didn't have this problem when I initially added the express as a remote station.
    I am pretty much a novice at networking and was wondering if anyone could point me in the right direction on how to get this to work

    Bought the time capsule in Oct 2013.  I have a Sagemcom 2864 modem from Bell but used through Teksavvy.  The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think.  I had a closer look at it and it appears that the wifi is ok.  I was thrown off by the wifi symbol being all animated in the menu bar.  I was able to ping the time capsule via wifi.  All the status lights on the modem looked ok.  Next time it happens, I'll see if I can get some more details.  Do you know if there's anyway to get some logs from the airport utility?

  • Using time capsule to share internet connection with a pc via ethernet

    Hi,
    I've recently acquired a time capsule and was wondering if i could use it to share a wireless internet connection via ethernet to my non-wireless (windows 7) pc?
    My current situation is that i have a wireless modem/router that shares my internet connection wirelessly with my mac mini.
    I have a pc without a wireless card that i want to connect to the wireless network so i was wondering if it was possible to attach the pc and the time capsule with an ethernet cable, then connect the time capsule to the wireless network and share the internet connection with the pc.
    Can anyone tell me if this is possible, and if so how?
    Thanks

    Welcome to the discussion area!
    IF...your wireless network is now being created by another Apple "n" router like an AirPort Extreme, AirPort Express or Time Capsule, it would be possible to do what you want to do.
    But the Time Capsule would not be compatible for what you want if your wireless is created by another manufacturer's router. The Time Capsule could "join" this wireless network so that backups would occur over wireless. However, when the Time Capsule is configured this way, the ethernet ports on the device are not active, so this would not help with the ethernet connection that your computer needs.
    A new AirPort Express 802.11n would do what you want. It has the capability of joining virtually any wireless network and the ethernet port can be enabled using the ProxySTA feature, so it would work for your purpose.

  • How do I set up the Time Capsule without an internet connection

    How do I set up the Time Capsule as a wireless hard drive without an internet connection.   I am in a office situation in which I cannot access my work network.  I need to be able to share files on the Time Capsule over the wire connection.

    Are you using a v6 uitlity.. because it is a toy.. ??
    Get v5 utility and then you can hold down the option key and select the right mode.
    If you have lion, just install it.. For ML follow this.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

  • Accessing Time Capsule From Any Internet Connection

    Could you please tell me if it will be possible to access Time Capsule from any internet. I would like to put all my files on the device and be able to access these while out on the road.
    Thanks in advance for your help
    Cheers Steve

    Yes, you certainly can (right now) remotely access the hard drive attached to your AEBSn. I will refer you to "Step 4" in Apple's article Sharing a USB hard disk on your network for instructions on enabling this feature. To access the disk remotely (and don't test this from a computer on your own LAN) select "Connect to Server" from the Finder's "Go" menu, and enter the public IP address of your Base Station.
    I have to admit the specs for Time Capsule don't explicitly indicate that Time Capsule will support this feature. However, given this feature is available on the AEBSn and is easy to implement, I would be very surprised if Apple took away this feature when they designed Time Capsule.

  • Time capsule keeps losing internet connection

    I seem to keep losing the internet connection, and this seems to be when Time Capsule is doing backups. It is fine most of the time, it seems to have an IP address, but I can't connect to the internet. This seems to happen when it is doing backups. Have I got the time capsule set up correctly? I am using it with BT Home Hub which is also a wireless router, and I have set up Time Capsule to join the same wireless network. Most of the time it works fine. It also works fine when connected via ethernet, so I don't think there is anything wrong with the Time Capsule, maybe just the way it's set up. Or does it always behave like that? Can anyone offer any suggestions?

    I have Snow Leopard 10.6.3, I don't have 10.6.4 yet though am just about to install it, so it can't just be related to 10.6.4.
    This morning when I booted up, I had lost my desktop background picture, the clock was wrong and my keychains seemed to be messed up. Nothing else seemed to be wrong, but I restored a backup anyway, and repaired the keychains. I don't know whether this had anything to do with Time Capsule or not, but I have my suspicions. At the moment I have connected the Mac to the Time Capsule by ethernet, and that seems to be OK, but I'd like to be able to put the Time Capsule in another room, to extend the range of the wireless network. I did wonder if there could be interference between Time Capsule and the Home Hub, as they are quite close to each other.
    I do not seem to have any problems when using my Macbook Pro.

  • Time capsule model A1409 Internet Connection Issues

    I have a time capsule model A1409 (for use as router and backup) and am attempting to connect it to a Time Warner modem.  Currently my router is a Netgear and it works fine as a wireless and wired router.  When I change it out to the time capsule, airport tells me there is no network connection.  Any ideas to troubleshoot this issue? 

    If you want to connect the Time Capsule to the Time Warner modem, the Time Capsule will have to be reset back to factory default settings and then configured again.
    To perform the reset on the Time Capsule, make sure that it is powered on for a few minutes, then hold in the reset button on the back of the Time Capsule for 10 seconds and release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light. Then, power off the Time Capsule.
    Be sure to power off the Time Warner modem for at least 15-20 minutes before you connect the Time Capsule to the modem. A longer power down period would be better if possible.
    Then, you can follow the instructions in the Time Caspule Setup Guide to connect the Time Capsule to the modem and get the network up and running. You can use the same device name, wireless name and passwords for the Time Capsule that you used before if you wish, or change things up.

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