Time Capsule/Ethernet Connectivity

Got a bit of a dilemma with my Time Capsule as of yesterday.
It's a August 2009 model, 1 TB, always running so there is no doubt that there are many hours on it.
On the modem; the power, dsl, and internet lights are on (and the ethernet light when directly plugged into my MacBook Pro.
I have reset the Time Capsule (a hard reset) by using the reset button on the rear and holding until the orange light flashes fast.
AirPort Utility does not receive signal from Time Capsule, but green light next to "Internet" is on when directly connected to the modem via ethernet cable.
Tried switching ethernet cables used between modem and Time Capsule with no success. All units off/on off/on off/on, phone cable removed from wall and plugged back in, all to no avail.
Time Capsule makes an assortment of sounds, at the moment it is making a repetitive hiss hiss hiss hiss hiss, with a ticking noise coming from around the ethernet port (like a clock ticking).
Recently, within the last month, a message about not being able to back up has surfaced repetititvely and I ignored it because I don't keep important files on this computer. (I only use the Time Capsule as a router, really)
Usually after playing around with it all for a while it comes back, but I've been messing with it for a few hours now.
Hopefully someone knows the trick to get all of this back up and running, as it always worked almost perfectly until yesterday.

The TC has gone past its useby date.. the sounds it is making all point to a dead power supply.. this was common problem with Gen1 and Gen2.
Either fix or replace it. Nowadays replace is more economic unless you want to DIY.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair

Similar Messages

Time Capsule ethernet connection drops when backup on Windows XP

Hi,
I have my Time Capsule connected with ethernet cable to my computer (Windows XP Pro SP3) everything works just fine until I start a backup from the PC.
The disk is connected to my PC as a network drive and I use the softare Cobian for the backup.
The connection drops after few minutes (not even 12G) of backup and I then can't access to the Time Capsule or internet...nothing works anymore.
After a reboot I can access to the Time Capsule again.
DOES IT WORK WITH WINDOWS ?????
Message was edited by: drum_r

hi
more than 50 viewers to this message and not one answer. Help Please guys
mazen

Time Capsule Ethernet Connection Problem

I have a Time Capsule running the latest firmware 7.4.1
Works find with the wireless connection. When I plugin my Macbook Pro 15" with an ethernet cable and turn off the Airport, internet connection is fine for about 5-10 mins, then internet connection drops. I still have connection to the Time Capsule to access the harddrive etc but no internet access. If I then disconnect the ethernet cable, turn on the airport it works fine again. Any ideas?

Did you buy a second hand iMac.. you have listed Lion as the OS in the profile section at the bottom.. Any new Mac would of course have Mountain Lion.
Please tell me what kind of broadband you have and model of modem router.
What version is the utility? It has to be 6.3.1 to work with the new TC.. please plug directly into the router and get the latest airport utility if you don't have it.
You also need to set IPv6 for local link to get this working.. see
http://support.apple.com/kb/TS4597
Now once you have made sure all is ready..
Plug the TC into the computer by ethernet.. turn off wireless in the computer.. simply click the wifi symbol in the top menu area and shut it off. Do this in total network isolation. Just Mac and TC.
Make sure the computer gets an IP from the TC.. open the network preferences.. you should get 10.0.1.2 with a newly reset TC.
Open the airport utility and set the TC to bridge mode. thusly.
Setup wireless to create a wireless network.
Forget the guest network.. that was a mistake apple made in the setup.. in bridge the TC cannot do guest.
I recommend you use all names that are short, no space and pure alphanumeric.
Update the TC and plug it into the main router by ethernet.. you can use ethernet or wireless to connect to it.
Tell us how you go.

Time Capsule not connected to Ethernet?

Hello,
I walked in to my office two days ago and the amber light was blinking with an occasional green (on my Time Capsule).
The reported error was that the ethernet was not connected. It was. I ultimately disconnected the ethernet cable from my Time Capsule and connected directly to my iMac. After some configuring issues I was on line. Did what I needed to do and shut down.
Next day I decided to try powering down the Time Capsule and re-connected the Ethernet cable. Everything worked fine just like it has for well over a year now.
I figured maybe the cleaning crew bumped the power and everything was fine.
No dice.
Came in this morning and the Time Capsule is blinking amber again (with an occasional green) same issue. "no ethernet connected."
Now I am connected directly to the IMac and asking for help.
Please.
Thanks in advance for your help.
P

On our TC, the TC shows a green light even when it refuses our computer/device wireless connections and says the password is invalid. However, I left the house for three hours and am now on my laptop and it is apparently working normally. I plan to watch it very closely for the next week and see what happens.
I have read on here (and other Mac-centric review sites) that TC's are very unreliable, have slower than average wireless connections (and short ranges in apartments, especially through walls/several rooms), and fail within 18 months -- all of which is considered "normal" lifespan by Apple (as confirmed by the Apple employees at the San Diego Store in Fashion Valley).
I don't plan on purchasing another TC, and likely not even an Airport extreme. I will look at buying a more reliable wireless router with stronger (farther) connections and connection ranges. I love apple products and have used them to the exclusion of others for over 15 years, but this is really annoying (and my friends have much better wireless networks!).

Can time capsule be connected wirelessly and still use ethernet ports for other devices?

can time capsule be connected wirelessly and still use ethernet ports for other devices? we have it connected wirelessly but devices connected to the ethernet ports are not working.

Not as an additional router.. the TC will be plugged into the main router via ethernet (or ethernet equivalent)..
Then the TC is setup in bridge mode. It will simply act as a Switch and HDD.
The wireless can be setup in a number of ways.
From your convenience point of view use it in roaming network mode..
you simply give the TC the same Wireless Name as the existing routers SSID.
Same security setting and password. WPA2 Personal = WPA2 AES which is the best.
But they both use different wireless channels.. normally if you leave the TC on auto it will work fine, but I prefer to control the network.. so set the main router to say 1 and the TC to 11.
You can also use a completely different wireless name etc.. that is up to you. It is still a single flat network and the only thing that is important is only having one router.

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

igonneau wrote:
Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer?
You can, but how are you going to back up those other files? When (not if) your Time Capsule fails, you risk losing them. See #Q3 in Using Time Machine with a Time Capsule for details.
Then can i access these files only on the time capsule without connecting it?
Not sure what you mean. You have to connect a computer, either via Ethernet cable or wirelessly, to read or write to the disk.

Need Help, Time capsule stoped connecting

need help, time capsule stoped connecting. the yellow light is flashing.
I have important file that can't lose them, how can I restore connection without losing all files?
Hope someone can help me
Best regards
Chico
Message was edited by: quicova

Best thing to do is connect your computer to the Time Capsule (LAN port) using an ethernet cable. Once connected, run Airport Utility and it should let you know why the light is yellow and attempt to fix the problem. If the problem persists, you should either re-configure the Time Capsule properly or conduct a hard reset and start the configuration over from the factory settings.
http://support.apple.com/kb/HT1300

Time Capsule Not connecting to internet

Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
Let me explain what my network setup is before I tell about the problem:
I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
Would someone shed some light on the situation?

I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
o Wireless Mode = ?
o Allow this network to be extended = checked or unchecked?
o Radio Mode = ?
o Radio Channel Selection = ?
Time Capsule > Access Control
o MAC Address Access Control = ?
Internet > Internet Connection
o Connect Using = ?
o Connection Sharing = ?
Internet > TCP/IP
o Configure IPv4 = ?

Time Capsule Ethernet Help

Hi
I'm trying to set up a Time Capsule to connect to the router via Ethernet and let me do my initial backup through Ethernet to my computer and then be able to do wireless backups after that. And I will be able to connect to the internet wirelessly.
Now my problem is Everybody tells me that if I plug my router(NETGEAR) into my Time Capsules WAN port via Ethernet and set it up to extend the network that It would work. But When I plug it into the WAN port and choose that option it gives me a list of available devices(routers) that are connected via ethernet. My router is not there. All I see is "Previous Time Capsule Config".
Now what? No matter what I do I can get it to pick up my router via ethernet.
Any help would be greatly appreciated.

You need to bridge the Time Capsule.
Go to the top menu Internet and select connect using ethernet and then below that, connection sharing.. choose bridge mode.
Now it doesn't matter what port the TC is plugged into the main router. And wireless can be setup as you like.. but you are not extending the wireless. You are using it as a simple AP.
Does the Netgear have wireless? If so you can use manual channel setup in the TC .. just use a different channel to the Netgear.

Help! Time Capsule not connected to the Internet

Hi everyone!
I have this problem, and hope someone can help me.
In my house I have this network
Modem/Router Netgear DGN2200 connected via ethernet to Airport Express.
Airport Express is set to create a wireless network, bridge mode.
In the house I also have a Time Capsule set to extend the wireless network, bridge mode.
Time Capsule is connected via ethernet to my TV decoder to have extra services through the Internet.
Ok. All worked fine until a couple of days ago.
Then, I didn't change anything but Time Capsule (and so the TV decoder) seems to have no acces to the Internet anymore.
But Time Capsule is still available on the local network, so I can access to it, make backups and so on.
What should I do?!
Thanks for your help and sorry for my bad English.
Matteo

Did you try a simple reboot of the network devices.. turn off all the network stuff..
Restart in correct order..
1. Modem.. wait 2 min.
2. Express.. wait 2min.
3. TC.. wait 2min.
Then try the TV.. if it doesn't work reset both the express and TC to factory.. and redo the setup.. you had them setup correctly but please use SMB names.. since the TV will not talk apple.. SMB names are short.. 2-20 characters.. no spaces and pure alphanumeric.
so for example the name of the Express.. AEx Name of the TC.. TC1
Name for wireless. Aex24ghz
Use a different name for 5ghz if your Express is a dual band latest model. Aex5ghz
Use fixed channel so that it is locked.. eg. 2.4ghz on channel 11 5ghz on channel 40.
The TC will follow the wireless exactly.
See how you go.

Can time capsule be connected to a tv

Can time capsule be connected and files acces thought a tv

You can connect directly to Time Capsule using an ethernet cable.

Time Capsule Loses Connection Can't Back Up

I have a 2009 Macbook Pro with Lion, and a 6 Month old Time Capsule.
I just set up my time capsule to extend to the wirless network in my new house. Everything is working perfectly fine untill about halfway thorugh the back up and I get an error that says "Time Capsule was connected to your network but isnt anymore" sometimes if finds it again and if not I do a soft reset, Re-join my network and start all over with the back up... only to "loose connection" even though my internet is at full bars and the time capsule and computer are sitting right next to one antoher.
Any ideas?
Thank you

Extend wireless is never as solid as single hop wireless.
What wireless router are you extending?
Can you swap so the TC is the main router?
If you are sitting next to the TC.. plug in ethernet.. that is the one and only reliable method.
But you might still need to set fixed IP addresses.

G4 imac and time capsule wireless connection

I have a dual band time capsule working wirelessly with 3 macs all intel (24 iMac, mbp 13, mb 13) with no issues. I was trying to connect a 17" flat panel G4 to the same wireless network on the time capsule and it fails to see the network.
When I type in the network name and password (WPA) it comes back with "encryption method not supported by the wireless network". Although all the others macs are working on this same network using the same encryption, the old iMac refuses to play nice. Is there something else I've overlooked?
This G4 has been on a various wireless networks over the past 5 years. It is running 10.4.11 and I know it will not support time machine, but still hoping it can share the wireless network.
Thanks

James,
You need to configure the Time Capsule to "join" the wireless network that is being provided by the Netgear router. The Time Capsule will connect using wireless only in this type of configuration.
Then, the Netgear, Time Capsule and your computer will all be on the same wireless network and you will not have to "switch" networks to access the Internet or back up to the Time Capsule.
Before we make any changes, we want to make sure that you understand that the Time Capsule will not perform any routing functions when it is configured to "join a wireless network".
The Ethernet ports on the Time Capsule are not enabled in this setup, therefore you will not be able to use Ethernet to back up to the Time Capsule. Backups will be over wireless only, which is significantly slower than an Ethernet connection.
This setup can be tricky because you must know the exact type of wireless security that the Netgear router is using in order to provide the correct settings to the Time Capsule.
If the Time Capsule does not receive the correct settings during setup, you will receive a message that there has been an error and you must start all over again with a complete factory default reset of the Time Capsule and try again.
So, before we go any further, we need to ask....what is the exact type of wireless security that your Netgear router is using?

Time Capsule wireless connection through Netgear connection

I am now using a Netgear N300 Gigabite modem/router as my main access point (internet et al). However, I want to continue to use my Time Capsule as a wireless drive.
I'm not sure what I should set the Netgear and Time Capsule so that the Time Capsule does not interfere with the Netgear internet connection. Right now that is what it is doing. I have to set the Time Capsule to bridge and connect to it separately.
So, is there a way to access the TC hard drive through the Netgear wirelessly?
i.e. with my laptop I want to stay connected to the Netgear and have internet access but also be able to connect to TC through that Netgear connection.
I don't want to ethernet the TC to the NG. I have my TC ethernet connected to my iMac. So I need to have the NG and TC cooperating wirelessly.

James,
You need to configure the Time Capsule to "join" the wireless network that is being provided by the Netgear router. The Time Capsule will connect using wireless only in this type of configuration.
Then, the Netgear, Time Capsule and your computer will all be on the same wireless network and you will not have to "switch" networks to access the Internet or back up to the Time Capsule.
Before we make any changes, we want to make sure that you understand that the Time Capsule will not perform any routing functions when it is configured to "join a wireless network".
The Ethernet ports on the Time Capsule are not enabled in this setup, therefore you will not be able to use Ethernet to back up to the Time Capsule. Backups will be over wireless only, which is significantly slower than an Ethernet connection.
This setup can be tricky because you must know the exact type of wireless security that the Netgear router is using in order to provide the correct settings to the Time Capsule.
If the Time Capsule does not receive the correct settings during setup, you will receive a message that there has been an error and you must start all over again with a complete factory default reset of the Time Capsule and try again.
So, before we go any further, we need to ask....what is the exact type of wireless security that your Netgear router is using?

My Time Capsule WiFi connection and internet connection issue

My Time Capsule WiFi connection to other devices works fine, but for some reason it can not connect to the internet only when "it feels like it",it will go in and out showing that its connect (green dot on airport utilities) then literaly the next second it disconnected (showing a yellow dot on airport utility) and it does that continuesly sometimes it stops doing for a couple of hours. I basically did every thing like reseting it, unplugging wait for what ever time, and it still does the same thing. i do have ethernet cable connect to the Time Capsule. Also sometimes my airport utilities say it cant find my Time Capsule (rarely) . So obviously i dont have a clue whats going on. PLEASE HELP
thanks

sspence2990 wrote:
The link you showed yes it looks exactly like that, and yes it has a cable connected to it (one of the same ones connected to att tvs boxes). I did the terminal routertrace and this showed up
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 homeportal (192.168.1.254) 2293.483 ms 2129.583 ms 2082.341 ms
2 99-68-232-3.lightspeed.elpstx.sbcglobal.net (99.68.232.3) 40.775 ms 32.629 ms 39.007 ms
You have an issue with the local network. Pings to your local network device should be in the order of 5-10ms tops..
Look at your first line.. 2293ms that is over 2sec for the local router to respond.. but it is likely that little box that is the problem. You will get some websites simply time out if they take that long to respond.
Let me recommend you either get some help from ATT or get a local technician to fix it. There are other better ways to connect things.. in the end getting it cabled with ethernet is the best. Buy a long long ethernet cable if you want to have a test.. so you can plug the TC into the modem. Bypass the HPNA over cable slug.
Here is my traceroute.
macproie-5:~ Ray$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 local (192.168.2.254) 11.264 ms 96.869 ms 100.010 ms
2 adsl1.mel.dft.com.au (203.123.69.176) 9.243 ms 8.630 ms 8.172 ms
3 tge0-1-0-308.core0.mel.dft.com.au (203.123.72.73) 9.315 ms 8.626 ms 8.547 ms
4 ve420.er01.mel01.vic.plat.net.au (14.137.114.25) 9.253 ms 8.845 ms 9.041 ms
5 eth2-1.bdr01.syd01.nsw.plat.net.au (202.62.143.121) 28.359 ms 21.754 ms 21.445 ms
6 google.syd02.nsw.plat.net.au (202.62.143.65) 21.414 ms 21.416 ms 22.131 ms
7 72.14.237.21 (72.14.237.21) 22.410 ms 22.240 ms 21.660 ms
8 google-public-dns-a.google.com (8.8.8.8) 21.423 ms 21.762 ms 21.772 ms
My first local network device is known as a slug.. as it is slow to respond.. but the max response time is still 100ms.. cf that to your >2000ms.

Time Capsule/Ethernet Connectivity

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