Time Capsule firmware upgrade interfering with VPN connection?

I regularly connect to our corporate VPN with my (corporate, non-Apple) laptop through wi-fi through our Time Capsule.  I think that the recent firmware upgrade to the Time Capsule has made it impossible for me to connect to the VPN.  My IT department suggests that the upgrade may have tightened a security setting that is preventing the VPN connection.  Is this something others have experienced?  Is there anything to do about it?  (At the moment, I am connecting to the VPN through my iPhone as a hotspot, but I'll use up my data allowance if I keep doing that.)

Yes, it is common.. Apple only bother to check their software requirements.. not everybody elses.
VPN in particular seems to suffer from being killed off on about every second firmware revision. Woopss forget about that..
Is there anything to do about it? 
Absolutely.. take your TC back to the last firmware that worked.. a Gen1 I would strongly recommend 7.5.2 but 7.6.1 is not bad.. avoid the rest.
Downgrade firmware is easy in v6 utiity.
Click on the version number with the option key held down.. lo and behold.. all the old versions will appear .. pick a goodun and it will proceed to downgrade that is an upgrade in functionality.. at least as far as your VPN is concerned.. very little else is going to be affected.
V6 utility does allow you to turn off checking for updates .. I just found it.
On the top menu area open preferences for airport utility..
Uncheck the first two items.. check for updates and check for updates weekly.
Do not even dream that this will stop it complaining about updates.. because it will still manage to complain.. but less often.. and you MUST ignore it.. for your own good.
Are you sure your port forwarding is still functional and is the laptop or whatever you are using getting the right IP. If IP changes the VPN will no longer work.. but I think port forwarding has become more problematic as v6 utility has made it harder.
Sometimes as part of this process you should also factory reset.. old firmware or new firmware and redo the port forwards again.
It is also much easier to simply use a router that understands vpn.
https://discussions.apple.com/message/22978735#22978735

Similar Messages

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    Giancarlo Messalli wrote:
    1) are you sure a reset holding the reset button will not delete my data?
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    For the hard disk to be erased you need to access the airport utility disk page.. request erase and confirm the operation.
    2) I can access to time capsule by ethernet but I am not able to input the corret setting by myself
    Thank you again
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    Here is the Apple info on reset.
    http://support.apple.com/kb/ht3728
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    Factory default reset: Perform this reset if you wish to repurpose the AirPort Base Station or Time Capsule and want to remove all personal profiles and settings first. This reset resets the device to its state when you first purchased it. Data stored on internal or external hard drives connected to the device will not be erased. If you choose, you may manually erase the hard drive using AirPort Utility.

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    Thanks for your input!
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    2. Completely agree!!! I did too and then I had to redo it because I couldn't install a driver. I had to start all over and reinstall Win 8 then Win 8.1 over it. It was a colossal waste of time and endless frustration. If I can just get it modestly working, I'll take it. It doesn't have to be perfect right now.
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    4. Yup. Sigh. I actually have an old linksys. I retired it when I went 100% apple. I was hoping that things would work smoother. And they did! Until this SP3 came into my life. Arg.
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    the AirPort Time Capsule is 802.11ac
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  • What can I change to gain access to my work vpn.  I can access with my MacBook Air and other routers.  Can use my ipad and this time capsule to successfully access the VPN.

    What can I change to gain access to my work vpn.  I can access with my MacBook Air and other routers.  Can use my ipad and this time capsule to successfully access the VPN.

    You need to give us a lot more info.
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  • Time Capsule Occassionally Reboots During Cisco VPN Sessions

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  • Cannot Access Disks on Time Capsule Since Upgrading to Mavericks

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  • Can't locate Time Capsule after upgrading to Lion

    I just added a mini mac, and 2 iPhones and upgraded my MacBook to Lion so I could use iCloud for everything.  Now that everything is upgraded and running I can not connect to my time machine.  I can't backup my MacBook and I can't locate it with any of the other devices.  I'm pretty sure it's the original Time Capsule, I bought it with my MacBook 4 years ago.  Any thoughts because I would like to use the Time Capsule to transfer my music files and photos to the Mini Mac.
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    Strange.  Try checking this box in Security:
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  • My Time Capsule does not work with existing WiFi

    Following a question solved on March 24 by LaPastenague, but gone bad again.
    Apple AirPort Time Capsule
    I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
    I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
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    I can deal with the last question first and easily.
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
    Open the airport utility .. go to the disk tab and select erase.
    When you select erase you will get mulitiple options.
    Quick removes the file table but does not delete the files,, it takes 2min or less.
    A Zero out data is the secure way,, by writing 0 ie low level drive format.
    It can take several hours..
    7 pass will take a week.. not recommended..
    35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    The fact that it did work and has now failed might point to faulty unit.
    The only way to tell is reset it properly to factory and start over.
    Universal Factory Reset.. any model TC or AE.
    Unplug your TC/AE from power or turn off at the power point.
    Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
    Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
    Note..
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
    No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
    Remember to keep all names short, no spaces and pure alphanumeric.
    Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it.

  • Time Capsule which will only let me connect to one device at a time. Anyone else experience this?

    I have a Time Capsule which I use with a Macbook Pro and an iMac, as well as my iPhone and an Airport Express. It appears as though it will currently only allow me to connect to one device at a time. I had my MBP and iMac sitting side by side and ran Aiport Utility on both. The Time Capsule would only show up on one or the other but not both. Anyone else experience this? It was working great until a day or so ago.

    It sounds as if your Time Capsule is in "Bridge Mode", which would only allow one device to connect to the Internet at a time.
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  • I have a Motorola SB6141 modem that is connected to a time capsule. I am unable to connect to the internet on my laptop and playstation 3

    Ive just switched to a "Motorola SURFboard eXtreme Cable Modem" which is connected to a time capsule.
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    I tried being the most descriptive I could

    I am only able to connect to the internet on my main computer.
    What IP does your main computer get.. ?? Post a screenshot if you can as it helps to see the details.
    When you open the airport utility on the main computer.. click on the TC what errors does it show?
    They will list in the summary.
    What mode is the TC in? If the setup went wrong it might be bridged when it should be in router mode..
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  • Time capsule wil not alow iphone to connect by wifi.

    My iphone can not go WIFI from my time capsul. When i try to connect i gett the message "could not conect to my network"
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    Johnny

    Set the 2.4ghz network to a new name.. I suggest TC24ghz. (name should be short, no spaces and pure alphanumeric).
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