Time Capsule has green light, but I can not connect to the internet. Help please

Just got a new Time Capsule. After a few tries, I finally got the green light. But I now can not conect to the internet. Help please.

Problem Solved.....call ATT and they gave me the information I needed....account is a PPPoE. Use your ATT email address as the username, and then ATT provided the network password. Enter the information, update, restart. Now, internet access is achieved.

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The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.

The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet. I'm on my home network and have never had trouble before. My iPad is current on all updates. I have tried to reset the network settings, nothing has worked. I can connect to the internet via my iPhone personal hotspot and all other wireless devices are operating normally on my home wireless network.

I am also having this issue. My boy just got an iPod 4 touch, upgraded to iOS 6. I have a D-Link DGL-4300 108G Wireless Gaming Router. With the iPod I can connect to the router, get an IP address (either DHCP or Static) and even browse through the menu on the router, but I can't connect to the internet.
With a DHCP IP address the iPod give the error "Not connected to the internet" with the static IP address it takes a long time when trying to connect to a website but then it gives the error "server stopped responding".
Clearly the issue is in some setting in the router. I've tried setting up a filter so that the iPod will always have access based on MAC address. I've tried changing the various wireless connection settings, all to no avail. I would greatly appreciate some guidence here.

Linksys Wireless Router BEFW11S4 - Shows connected, but I can not connect to the internet

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As it shows connected under wireless ....check the Ip address under wireless network connection .....
If it shows Ip 192.168.1.X ....with gateway 192.168.1.1 ..... try to pnig the gateway address ...
If getting reply try going online ....
Also disable the firewall first.....

Time Capsule has green light, but unable to access the internet

My Time Capsule has a green light, but all devices (wired and wireless) are not allowed out to the internet.
When I connect my iMac directly to my internet router, I am able to access the internet, so I have isolated the issue to the Time Capsule.
The Time Capsule receives an IP address from my internet router via DHCP and I can see this address in the Time Capsule config, but for some reason the Time Capsule is not allowing internet access to both wired and wireless clients.
Thank you.
--SN124B

Verify that you have a working Ethernet cable.
Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
Check again to make sure that the Time Capsule is configured in Bridge Mode
Power cycle the entire network as follows:
Power off all devices in any order you want
Wait a few minutes
Start the modem or modem/router first and let it run a full minute by itself
Start the main router next the same way
Start the Time Capsule the same way
Continue starting devices one at a time until everything is powered back up
Check the network

I need to reset my time capsule/airport every day - time capsule has green light but I don't see any wifi signal on my mac and other computers.

as many of you do, I use time capsule as airport, too...
It worked fine for 6 months or so after I bought the new time capsule. (I bought it in September 2012.)
Since the beginning of this year, I had to reset, and power off and plug it in almost every week, then now I need to reset and power off and back on again every day...
When I first set up the time capsule, I followed the instruction with the manual.
But, now I am so lost and don't want to reset every day for wifi connection.
Anyone has problem like me or knows how to solve this issue?
Please help..
I have MacBook Pro OS X 10.8.4 & my roommates have PCs. (just in case if it helps...)

For PC it is important the wireless has names that are compatible.. short.. like 10 characters.. but 2-20 is fine. no spaces.. and pure alphanumeric.
Use WPA2 personal only.. with pure alphanumeric password .. again 10-20 characters should be fine.
The latest firmware is a dud. Go back to 7.6.1
Open the airport utility.. click on the TC and holding the option key click the actual version number..
Go back to 7.6.1 is simple.. just select it and away it will go.. ignore future requests for upgrade.. you can also tell the utility not to check weekly for updates. You will need 5.6 utility for this I think..
So do the firmware downgrade.
Then do a factory reset and follow the name information above.. for TC name as well btw.. wireless name/s and disk share name.. which by default is data and that is fine.
So some instructions in...
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
You can also load airport utility into a pc and get access to all the settings. Untick the box for firmware updates.. it will still bug you occasionally.. regardless of the setting.. just ignore it..
You might still need to do the occasional reboot of the TC as well.

HT4600 Airport Express light is solid green but I can not get on the internet. Any clues as to what is wrong?

Airport Exopress light is solid green, but I can not get on the internet. Does anyone have a suggestion how to fix this?

Would you please provide some more information about your current network so that we can help you? For example, is your AirPort Express the only router in your current network configuration? That is, is it connected directly to a broadband modem or to another router upstream of it? Regardless, what is the make & model of this modem?
When changing network equipment or when setting it up for the first time, it is always a good idea to perform a completer power recycle of your networking equipment. Please check out the following AirPort User Tip for the details.

I have full bars but i can't connect to the internet. I've done all the usuall thing like reset the ipad reset my internet security but everytime it says "safari cannot open the page because it is not connected to the internet" Any ideas?y

I have full bars but i can't connect to the internet. I've done all the usuall thing like reset the ipad reset my internet security but everytime it says "safari cannot open the page because it is not connected to the internet" Any ideas?

As with previous posts this is usually a DHCP issue and occurs frequently especially with routers connected to Cable Modems or those Micro-Cell towers.
Unplug all Routers, AirPorts (or other off brand Wi-Fi broadcast units) and any other Wireless broadcast unit that might provide you with a WDS (often other AirPorts feeding off the signal of the AirPort closest to Cable/DSL Modem) and best to totally power down the Unit affected; lastly either hold a reset button on Cable/DSL modem for 30-45 seconds or actually power it down if an option (not suppose to power down Cable Modems that have Telephony for some odd never completely explained to me reason).
Let Cable/DSL Modem re-boot till 'all green lights'. Then power up each device involved in order from closest to farthest waiting each time for completion of initiation. Micro-cell towers can take 10 minutes to completely re-boot and you must wait for across the board green lights in my experience. Even WDS can add a few minutes till all green on mother AirPort unit.
Only NOW may you re-start the offending device and see if it will connect. Works about 99% of the time!

Please help me to find my iPad and iPhone 5C. I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends".

Dear Apple,
Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.

Hey there thaovy309,
Welcome to Apple Support Communities.
The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care,
-Jason

I have my home wifi working ok, full signal, wifi switched on, on my iPad, but I can not go on the Internet, message, FaceTime, etc. Any thoughts please ???

I have my home wifi working ok, full signal, wifi switched on, on my iPad, but I can not go on the Internet, message, FaceTime, etc. Any thoughts please ???

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My WiFi signal is good but I can't connect to the Internet and it's still loading the server

My WiFi signal is good but I can't connect to the Internet and it's still loading the server. How can I fix this or make the server connect faster?

try:
iOS: Troubleshooting Wi-Fi networks and connections

My ipad 2 can see my home wifi but I can't connect to the internet anymore ???

I can connect my Ipad to the encrypted network at home - but I can't connect to the internet anymore. In Safari, Itunes, email .... NOTHING ! Help pls.

You may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Can not connect to the internet. This is a new problem since I have been using firefox for years.

I can not connect to the internet. I called mediacom due to the problem and they connected me to internet explorer. They indicated I should contact you for help in connecting to the internet. It appears firefox has made some kind of change since last night since I was using firefox for my internet connection last night. Something has changed. Your help will be appreciated.

http://en.wikipedia.org/wiki/Keyhole_Markup_Language
The only way that file opens thru IE8 for me ''(but not actually in IE8)'' is by using the Zip Utility (then IE closes) that is in WinXP and then opening the two image files in the Windows Fax and Picture Viewer.
I think Firefox is trying to display that file because the MIME-type is for '''''text/plain''''' instead of the appropriate MIME-type of '''application/vnd.google-earth.kml+xml''' or '''application/vnd.google-earth.kmz'''
That is something that needs to be configured in the server that is hosting that file type. Sorry, I don't know how that can be fixed. The one support person here that might know lives in Europe ''(I believe)'', so you might need to wait for an answer.

My macbook pro is connected to wifi but it will not connect to the internet.

My macbook pro is connected to wifi but it will not connect to the internet. When I go on safari, it says that "Safari can't verify the identity of the website". Then I tried to update flashplayer but you need the internet to update it. All this only started happening after that Moutain Lion software was downloaded onto the laptop. Please help, I have been internet-less for a couple months now.

Hi rynhelp,
If you are not able to connect to the internet after installing Mountain Lion, see this article for information on how to start troubleshooting:
OS X Mountain Lion: Use Network Diagnostics
http://support.apple.com/kb/PH10984
You may find additional troubleshooting information in this article useful:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
It is written for Lion but works for Mountain Lion as well.
Cheers,
- Ari

I am new to the ipod and I have the ipod hooked up to my computer but it says not connected to the internet, any suggestions?

I am a new ipod touch user. I have my ipod connected to my computer, but when I try and get into anything it says I am not connected to the internet.
Please help a newbee????

The iPod Touch requires a WiFi (Wireless) signal to connect to the Internet. It can not connect to the Internet by way of the USB syncing cable.
Stedman

I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?

I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?

IP routing doesn't work the way many folks might initially think it does; functional IP routing requires manual configuration and the establishment of static routes and default routes specific to the local network configurations, and it's very easy to get it wrong, or to get the default route swapped. Multiple NIC boxes don't magically work, either. (Been there, done that, wondered what happened to my network when the paths got reordered or my route settings were messed up, etc.)
Routing configuration errors can be quite subtle, too. (Again, voice of experience. Ever had a thousand-seat office LAN accidentally routing through your desktop? As the, um, unnamed guilty party discovered, getting into that configuration was subtle. Seeing the performance crater on the fellow's box and on the LAN was obvious.)
Knowing how IP routing works is a prerequisite to getting this configuration to work; there's manual configuration required. Clearly something has gone weird here.
What to do? Read up on IP routing. I'll again suggest the threads and the manual mentioned earlier.
And in general, I prefer to avoid using my comparatively expensive Mac boxes as sub-optimal IP routers or as firewall boxes. General-purpose operating systems and generic x86 boxes are going to be inherently poor IP routers. Dedicated routers (or embedded or surplus x86 boxes with routing software loaded) offload the Mac boxes here, and are also typically easier to configure manage. And "real" IP routers can have hardware specific to efficiently routing packets. Use of an outboard firewall or firewall-router box also greatly simplifies gateway routing, too; it's a configuration that many folks and many businesses tend to use.

Time Capsule has green light, but I can not connect to the internet. Help please

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