Time Capsule has green light, but unable to access the internet
My Time Capsule has a green light, but all devices (wired and wireless) are not allowed out to the internet.
When I connect my iMac directly to my internet router, I am able to access the internet, so I have isolated the issue to the Time Capsule.
The Time Capsule receives an IP address from my internet router via DHCP and I can see this address in the Time Capsule config, but for some reason the Time Capsule is not allowing internet access to both wired and wireless clients.
Thank you.
--SN124B
Verify that you have a working Ethernet cable.
Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
Check again to make sure that the Time Capsule is configured in Bridge Mode
Power cycle the entire network as follows:
Power off all devices in any order you want
Wait a few minutes
Start the modem or modem/router first and let it run a full minute by itself
Start the main router next the same way
Start the Time Capsule the same way
Continue starting devices one at a time until everything is powered back up
Check the network
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as many of you do, I use time capsule as airport, too...
It worked fine for 6 months or so after I bought the new time capsule. (I bought it in September 2012.)
Since the beginning of this year, I had to reset, and power off and plug it in almost every week, then now I need to reset and power off and back on again every day...
When I first set up the time capsule, I followed the instruction with the manual.
But, now I am so lost and don't want to reset every day for wifi connection.
Anyone has problem like me or knows how to solve this issue?
Please help..
I have MacBook Pro OS X 10.8.4 & my roommates have PCs. (just in case if it helps...)For PC it is important the wireless has names that are compatible.. short.. like 10 characters.. but 2-20 is fine. no spaces.. and pure alphanumeric.
Use WPA2 personal only.. with pure alphanumeric password .. again 10-20 characters should be fine.
The latest firmware is a dud. Go back to 7.6.1
Open the airport utility.. click on the TC and holding the option key click the actual version number..
Go back to 7.6.1 is simple.. just select it and away it will go.. ignore future requests for upgrade.. you can also tell the utility not to check weekly for updates. You will need 5.6 utility for this I think..
So do the firmware downgrade.
Then do a factory reset and follow the name information above.. for TC name as well btw.. wireless name/s and disk share name.. which by default is data and that is fine.
So some instructions in...
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
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After a recent cable outage in my area, I no longer have internet through Time Capsule.
The cable company's "maintenance" has been corrected/restored.
My cable modem works fine and connects directly to my MacBook via ethernet just fine, as well.
When I connect the cable modem to the TC (via ethernet), the green light eventually comes on and my MacBook can access the TC via wifi just fine, but I cannot access the internet.
Thanks, in advance!Please try the following to get the TC and modem communicating again:
o Power-down the modem, TC, and computer(s); wait at least 10-15 minutes.
o Power-up the modem; wait at least 10-15 minutes.
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Dear All,
I have a site-to-site connection from point A to point B. From point B i am unable to access the internet from local internet provider.
I am trying to ping from 192.168.20.1 the dns 8.8.8.8 but i receive the message "destination net unreachable".
When i run "show ip nat translation" i receive nothing.
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dot11 syslog
ip source-route
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.21.254
ip dhcp pool voice
network 192.168.21.0 255.255.255.0
default-router 192.168.21.254
option 150 ip 192.168.5.10
ip cef
ip domain name neocleous.ru
ip inspect name IOS_FIREWALL tcp
ip inspect name IOS_FIREWALL udp
ip inspect name IOS_FIREWALL icmp
ip inspect name IOS_FIREWALL h323
ip inspect name IOS_FIREWALL http
ip inspect name IOS_FIREWALL https
ip inspect name IOS_FIREWALL skinny
ip inspect name IOS_FIREWALL sip
no ipv6 cef
multilink bundle-name authenticated
vty-async
isdn switch-type primary-net5
redundancy
crypto isakmp policy 5
hash md5
authentication pre-share
group 2
crypto isakmp policy 10
encr aes
authentication pre-share
group 2
lifetime 28800
crypto isakmp policy 50
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hash md5
authentication pre-share
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crypto isakmp key Pb85heuvMde9Wdac5Qohha7lziIf142u address [ip address]
crypto isakmp invalid-spi-recovery
crypto isakmp keepalive 10
crypto ipsec transform-set TRANSET esp-aes esp-sha-hmac
crypto ipsec transform-set TRANSET2 esp-des esp-md5-hmac
crypto ipsec df-bit clear
crypto map CryptoMAP1 ipsec-isakmp
set peer [ip address]
set transform-set TRANSET
match address CryptoACL
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description Primary Provider
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ip access-group outside_acl in
ip mtu 1390
ip nat outside
ip virtual-reassembly in
load-interval 30
duplex auto
speed auto
crypto map CryptoCY
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interface FastEthernet0/1
description TO LAN
no ip address
load-interval 30
speed 100
full-duplex
interface FastEthernet0/1.1
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ip access-group inside_acl in
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ip inspect IOS_FIREWALL in
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description VOICE VLAN
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no cdp enable
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speed auto
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ip forward-protocol nd
ip http server
no ip http secure-server
ip nat inside source list nat_list interface FastEthernet0/3/0 overload
ip route 0.0.0.0 0.0.0.0 [default gateway ip]
ip access-list standard VTY
permit 192.168.20.0 0.0.0.255
ip access-list extended CryptoACL
permit ip 192.168.20.0 0.0.0.255 192.168.3.0 0.0.0.255
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permit ip 192.168.21.0 0.0.0.255 192.168.6.0 0.0.0.255
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permit ip 192.168.21.0 0.0.0.255 192.168.2.0 0.0.0.255
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permit ip host 192.168.20.1 192.168.5.0 0.0.0.255
permit ip host 192.168.22.1 192.168.6.0 0.0.0.255
ip access-list extended DFBIT_acl
permit tcp any any
ip access-list extended inside_acl
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.35
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.39
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.23
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.18
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.55
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.144
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.146
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.141
permit ip host 192.168.20.253 host 192.168.3.21
permit ip host 192.168.20.254 host 192.168.3.21
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.10
permit ip 192.168.20.0 0.0.0.255 host 192.168.20.254
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deny ip host 192.168.20.254 192.168.10.0 0.0.0.255
deny ip host 192.168.20.254 192.168.3.0 0.0.0.255
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deny ip host 192.168.20.1 192.168.10.0 0.0.0.255
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deny ip host 192.168.20.2 192.168.10.0 0.0.0.255
permit ip host 192.168.20.1 any
permit ip host 192.168.20.2 any
permit ip host 192.168.20.254 any
ip access-list extended outside_acl
permit gre any host [ip address]
permit esp any host [ip address]
deny ip any any
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icmp-echo 192.168.10.254 source-interface FastEthernet0/1.1
frequency 180
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logging 192.168.3.21
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route-map ISP1 permit 10
match ip address nat_list
match interface FastEthernet0/0You cannot access internet, because all traffic is tunneled for VPN !!!!
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eg. if lan traffic is going from site a to site b then through vpn
else
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I have Enable 3G 'ON' under Settings > General > Network, and I have full strength on the signal meter in the top left of the Home screen. I'm in a city (Melbourne, Australia) on the Optus network, so the network itself shouldn't be the issue.
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Cheers.Well, there you go, fixed! Called Optus Customer Service and they were actually helpful! Apparently there were "some components in their back-end that needed to be installed manually." The man wasn't sure why they weren't there, "glitches, blah, blah..." but at least they're there now and I have 3G access.
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Hi Everyone,
We have users who are able to get the IP address but unable to access any internet sites.
I check the trap logs on the WLC
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 16) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
RADIUS server 192.168.60.1:1812 deactivated on WLAN 1
RADIUS server 192.168.60.1:1812 failed to respond to request (ID 200) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.60.1:1812 activated on WLAN 1
RADIUS server 192.168.50.1:1812 deactivated on WLAN 1
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 15) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 16) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
RADIUS server 192.168.60.1:1812 deactivated on WLAN 1
RADIUS server 192.168.60.1:1812 failed to respond to request (ID 200) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.60.1:1812 activated on WLAN 1
RADIUS server 192.168.50.1:1812 deactivated on WLAN 1
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 15) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
Need to know how can i troubleshoot this further?
Regards
MaheshI would do the troubleshooting in following sequence.
1. Put a wired PC on to the vlan allocated for WLAN1
2. Check whether wired PC gets an IP & can browse internet
3. If that works, then we know no issue of DHCP & not issue with L3/NAT routing to access internet
4. If step2, does not work then your issue is not within wireless, you have to change the focus of your troubleshoot.
5. If step2 works, then test a wireless client with OPEN Authentication (No ACS involvment).If this does not work,then it means wireless client does not get proper IP connectivity. Check dynamic interface configuration for this WLAN & make sure gateway addresses correctly configured. Also VLANs are trunk across to WLC from switch.
6. If step5 works, then try your client with ACS & see the client get successfully authenticated. If not it may be WLC to ACS issue. Troubleshoot that in that case.
Do some troubleshooting like this & let us know the outcome. I am sure you will abe to find out the issue easily in this way.
HTH
Rasika -
MY APPLE TV SHOWS THAT iT IS CONNECTED TO MY WIFI, BUT CAN NOT ACCESS THE INTERNET
my apple tv found my wifi, but can not access the internet??
I have been on the phone with Apple, done all of the trouble shooting they have recomended. When I attempt to connect it to the internet I get a message reading "your apple tv is connected to your wi-fi but cannot connect to the internet. I have plugged the modem right into the apple tv and it still won't work. This is the second device I've used. (apple gave me a new one after the first didn't work). I just thought there might be someone out there who had the same issue and knows how to resolve it.
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AEBS has green light but email and internet not working
I have an AEBS (second hand) connected to my cable modem. I used an ethernet cable and manual settings to set up as Utility wouldn't detect the AEBS wirelessly to start off with. Under internet settings in Utility I have selected Connect Using Ethernet and Configure IPv4 Manually and entered all the same settings I have in the MacBook for my modem. The AEBS light went green, Utility says setup was successful and the MacBook recognised the new network and connected to it, so I have all the bars black on the Airport icon on my top menu bar, and also the network showing with a green light in system preferences. But email and internet still won't go - just spinning wheels and exclamation marks! They're fine when I connect the modem direct to the MacBook so it's not a modem fault. I have tried restarting modem, MacBook and AEBS to no avail. Any advice most gratefully received, I'm very much a novice a this!
I know that you have already attempted to restart the various pieces of networking equipment, but please try the following complete power recycle steps to see if this gets the AEBS to be able to communicate properly with the modem.
When changing ISPs (or networking equipment) it's always a good idea to start from "scratch" in configuring your equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. -
My Time Capsule disappears after restarting on setup and blocks the internet
Hi There
I have just got a new Time Capsule and am trying to set it up at the moment, but am having a big problem. Every time I go through the setup, at the end of it it says that the settings have been updated, and the Time Capsule now needs to restart. However, after the restart my Macbook then can't find the Time Capsule, and my Internet is not working. At this point I go into Network preferences and re-select my home Wifi Network, and reset the Time Capsule. Once it has been reset my Macbook can see it again, but it obviously needs to be re-setup and the whole process starts again.
I am not trying to use my Time Capsule as a Wifi network, I just want to use it for backup and as an external hard drive.
I am trying to connect my time capsule to my wifi network wirelessly.
I'm pretty new to the world of Mac, and not overly technical, so if anyone can help me it would be much appreciated.
Question - Does the time capsule need to be connected via an ethernet cable to my Wifi Router?
Thanks for your help, I really appreciate it
ChrisSeabass78 wrote:
Hi There
I am trying to connect my time capsule to my wifi network wirelessly.
I'm pretty new to the world of Mac, and not overly technical, so if anyone can help me it would be much appreciated.
Question - Does the time capsule need to be connected via an ethernet cable to my Wifi Router?
Thanks for your help, I really appreciate it
Chris
Apple do not make their products compatible with those of other companies.. the very thought of it sickens their bottom line. It may not be impossible to do WDS with other brands.. but you will lose more skin than you can afford to, and the bleeding edge is unpleasantly sharp.
And to answer your question.. yes, the TC needs to be connected by ethernet, unless you are going to use another apple airport product, AEBS, Express or another TC.
Then the question comes in do you run the TC as the main router.. or bridged.. you will see those two options. In general the TC behaves better as the main router.. but it isn't universal. In bridge you will have full access to all the facilities that you are likely after except remote connection. (which should still be possible albeit very difficult.. more skin loss.) -
My ipod says is has wi fi but i cannot access the app store or anything else online
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First off, make sure you can access the internet from your computer. If that does not work then you have issues with either the router or you Internet Service Provider.
If you can surf the web, try accessing the Apps Store from iTunes on your computer, not your iPod.
If you can get to the Apps Store via iTunes, try again from your iPod. If that does not work you may have to restore....
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