Time Capsule HD failure. No way to access internet
Hi there,
I have quite an old Airport TimeCapsule, 1TB, at least 4 years old.
Yesterday the whole system stop working and putting my hear close to the Airport I coudl hear the HD ticking.... YUUK!! Something went wery very wrong with the HD.
Problem is that the whole Airport stopped working. No way to access it, no way to reset it, Hard, soft... whatever reset is available... just amber light on.. no connection and no WiFi signal.. no way to access it via Lan port.
I went to the Genius bar here in Amsterdam. The assistant was very knowleageable and after the normal checkings he agreed with me that the HD went busted and there was no way to use the Airport.
Well, once home I decided to open the system, at least I might be able to connect the HD to another machine and try to see if I can recover the files I stored there.
Warmed the bottom of the Time Capsule rubber cover with a hairdryer so that you can "peel it" off the bottom and here you have several, yes, not just 4, several screws.... unscrew them and carefully open the metal bottom. The cooling fan is attached to the metal bottom so when you open be very careful not to plug the wires badly.. just put it aside or unplug the wires socket gently.
Well.. here you have the BIG and heavy HD there.... not even screwed in.. just perfectly fitted in his housing.
Unplugged the sockets connecting the HD and plugged back the TC to the Internet and plug in power (really be carefull not to touch inside the TC if you have not closed back the cover) ... few seconds and BAM.... back on line as nothing had happened.
So, HD failure makes the TC stop working completely!!! Remove the HD, you can still use the TC as an Aurport Exteme/Express. I will try to replace the HD in the next days... finding a HD on line which works like the one which failed shoudl not be a problem.
My failing HD was as Western Digital 1.0 TB SATA 32MB Cache WD1001FALS (WD Caviar Black)
Let me know if you need more info. What wrked for me... might work for you too.
Yes, it is a standard issue. The power supply will go next.
The WD black are dying en-masse.
Replace it with a green drive will help reduce the heat a bit. But getting better cooling is vital to its longer term survival. And the power supply is probably already roasted beyond recognition.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
for different repair methods..
If you want to use it as Airport Extreme.. then you only need a 5V 2A power supply.
Similar Messages
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Time capsule backup failure after moving and changing internet access
I bought a 1GB time capsule to backup my MacBook Pro using time machine and also archived files so I would have these when I had to move across country to work temporarily. The time capsule was working fine in my home after the original backup through an ATT DSL, but I then moved across country and set up a Comcast cable DSL and now Time machine records under Backing up: Preparing and the latest backup records failure. Is there a way of fixing this without erasing the entire Time Capsule and then taking 2-3 days of backing up again and will I have access to these when I return to my original home with the capsule and MacBook Pro. I have tried resetting all the backup modes and options.
Linda,
According to the logs, you are going to need to initiate a backup, and then let it do it's thing uninterrupted, perhaps all day of over night. Time Machine needs to do a "deep traversal". See this article.
*_Time Machine May Report "Preparing..." For a Long Time_*
First, it’s good to determine WHY Time Machine is "Preparing..." for an extended period of time. Examining the Console logs during this event can reveal what is actually going on behind the scenes. It may be “Preparing…” for a genuinely good reason. How long is 'too long' to wait for Time Machine to finish "Preparing..."? Some times, "Preparing..." is required to perform the normal housekeeping that Time Machine does periodically. Other times, it really is "stuck" and never proceeds after many hours.
*”Deep Traversal” (Recent Crash / Forced Restart / System Update / Extended Period Between Backups)*
According to the following KB article it can sometimes take quite a long time if Time Machine begins a “deep traversal” and has to compare data inventories. This may apply to your situation, particularly if many Gigs of data are involved. [http://support.apple.com/kb/TS1516]
You see, Time Machine *+does not+* ordinarily perform file-by-file comparisons to determine what has changed and thus determine what needs to be backed up. Rather, Time Machine relies on FSEvents notifications. This is a log that the system uses to keep track of changes to directories. Rather than scan tens of thousands of files for changes each time, Time Machine simply looks at this log and narrows its’ scan to only the directories that have experienced changes since the last backup. Otherwise, Time Machine would have to be running constantly just to catch every change on its own and thus eat up precious CPU.
Every event that FSEvents records has its’ own ID which includes a time stamp. At the end of every backup, Time Machine stores the last event ID that it processes. When the next backup is initiated, Time Machine looks at this stored ID and determines that it only needs to backup events that have occurred after the time stamp on this last event ID.
If, due to a system crash, power failure, forced restart, or some other major system event, Time Machine cannot find this last event ID in the system logs then it will consider the FSEvents log “untrustable” and it will go into what’s called “deep traversal”. The Console logs may report +“Event store UUIDs don't match”.+ In this event, Time Machine will by-pass the system log entirely and perform its’ own file-by-file comparison to determine what has changed since its’ last backup. Obviously, if tens or hundreds of Gigs are involved, then this process can take quite some time and should be allowed to proceed.
Additionally, it appears that if Time Machine has to go back too far to find the last event ID, then it will give up and simply go into “deep traversal” and do the file-by-file scan on its’ own. This can occur if Time Machine has not been able to perform its’ hourly backups for some time, as is the case for users who only backup once a week or so. This is also the case with major Mac OS system updates that change thousands of files at one time. There are simply too many events logged by the system for Time Machine to bother looking for the last known event ID.
Cheers! -
My Time Capsule won't allow me to access my home wireless network for several hours each day -- usually between 1000-1830 or so. My modem is working correctly and I can still get on-line by going straight from my computer (MacBook Pro) to the Ethernet port. It must be the Time Capsule -- any ideas?
Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency. -
When back up to time capsule I get the message no access to backupcopyfiledisc/Volume/Data/Terjesumac.sparsebundle ( error-1)
Try #C17 in Time Machine - Troubleshooting for known fixes. Works for me as well.
http://pondini.org/TM/Troubleshooting.html -
Using AirPort Time Capsule as an external drive with access to files by guest account
Is it possible to use my AirPort Time Capsule as an external drive with access to files by a guest account?
I would like to store a large number of folders containg photographs on my AirPort Time Capsule and allow anyone with a password to access the photographs - at the time of viewing the Time Capsule would be connected to the internet but I wouldn't want users to actually access anything other than the files on the Time Capsule - is this possible? if so any help in configuring it would be really helpful.No it is not possible.. Guest is just that.. a guest that is allowed permission to access the internet but none of the local files.
To give a person access to the TC they must have password to access your normal network..
From there it is up to you how you do this.. people cannot actually access files on your computers unless you give them share and password permissions for that.. you can even setup accounts on the TC although I recommend against it.. if you want shared photos anyway. All security on a TC is illusion.. merely pressing the reset and it is all blown away.. so if you are concerned about security don't put stuff on the TC people should not access.. or like your TM backups ensure they are encrypted.
A person can then access you TC and the photos.. but what else on the network?? -
i have mac book air os x 10.8.2 i create a photo library on iPhoto and i moved it to my time capsule disk now i try to access library from my wife mac book running on mac os x 10.5.8 i always receive library locked on locked disk
Unless you can set the Time Capsule's drive to have it's ownership ignored
you won't be able to use the library on the same volume as the Time Machine backups.
OT -
Time Capsul/MacBookPro.sparsebundle" could not be accessed (error -1).
Good Day!
So, I have this problem: Time Capsule says MacBookPro.sparsebundle cannot be accessed (error -01). I have no idea why not, because I am able to access it. See, here are the contents:
Has anyone here dealt successfully with this error? If worse comes to worst, I have not qualms about resetting my Time Capsule.
Thanks in advance for any information you can give me.
~~KateSee Time Machine - Troubleshooting C17. . . . sparse bundle could not be accessed (error -1)
-
How to use time capsule for wireless back-up but not internet?
Hello,
I have a tower and recently a laptop at work. The tower is connected to our local network with an ethernet cable and the laptop with wireless. So, the internet connection is fine for both.
I was hoping to use my time capsule to do time machine backups on my laptop. Do you have any advice on how to configure this? I do not want to use the time capsule to extend my Internet, as I believe my work I.T. would prefer to handle all access to their network.
Perhaps there is some documentation about doing this that you could point me to? I have not been able to find it.
Thank you for your help.Your original question was How to use Time Capsule for wireless back-up but not Internet?
There is no reason for you to connect the tower....or anything else...using Ethernet if your goal remains that same as you stated.
If you are asking if you can backup the Tower using Ethernet, and not wireless, then you can connect the tower to one of the LAN <-> ports on the Time Capsule....not the WAN port.
Yes, it appears to work without plugging into my tower.
Correct, it will work.
I just have to select the network that it created. Of course, I have no access to the Internet while this is happening and it can not auto backup, unless I am on that wireless signal.
As I stated, that is the downside to trying to back up without an Internet connection. You have to establish another network...and backup over that network.
If you are asking if you can stay connected to the work network while also backing up to your non-Internet "private" network, that is not possible. -
Time Capsule... can it be accessed when traveling?
I bought the TIME CAPSULE a couple of days ago for two purposes and we picked this one for ONE MAJOR CAPABILITY that we need and I can't get it to work and have now been told that it WILL NOT DO THIS :
1. We needed a new wireless modem, ours is about 6 years old, we use our xbox for online gaming, we all have iphones ( 4 people), we have two ipads, and and mac book. All of these apple devices obviously use the wifi and we also bought our two boys HP computers for Christmas, so once they are set up will also be using the wifi.
I was told that the time capsule could withstand a large number of devices "pulling" on it's wifi and that they send out two different "networks" one that the iphones and ipads would sign on to the one that was better for phones and tablets and that the Mac Book and other computers and the xbox would sign onto the other one and that this is one of the reasons that it can handle so many devices....
2. We need a large hard drive to take the photos, movies, songs, etc. off of my Mac Book, our phones, other smaller HDs (250/500gb) and store them to free up space on our devices so that they can move faster and just to have them backed up....
WE NEED IT TO BE ACCESSIBLE FOR OTHER LOCATIONS ( when we are traveling for world). We were told that we could access the files the pics, song, or movies from anywhere as long as we could get onto the Internet. My husband just deployed, instead of taking several small hard drives with him, he thought I would have this working and that he would be able to access them. He wants to be able to watch the movies during his downtime. We were told by the sales person that this would be no problem, easy. That we could sign on to the time capsule from the Internet. THIS IS NOT WORKING... I went back to the store and was told by another sales person that this IS NOT POSSIBLE and that it is mainly used for back ups and can only be accessed by the devices on the actual network in the house.... Uggg, I am sooo aggravated because I am trying to get all of this set up.
So, the sales person told me to just by the AIRPORT EXTREME ( because it will do all the things we need in a modem) and to buy the separate 3T HARDRIVE made by another brand but is made for this type of use and actually as an "APP" as well that can be download on mobile devices and the file that are on it can be accessed from anywhere in the world with the right password.
CAN SOMEONE TELL ME WHICH IS MORE ACCURATE?? PLEASE AND SOON. I'D LIKE TO START GETTING FILES UPLOADED ASAP SO THAT MY HUSBAND WHO IS DEPLOYED CAN ENJOY THAT SMALL PIECE OF HOME.
I already have the TIME CAPSULE hooked up and it is working fine as a modem and it is doing the "TIME MACHINE BACK UPS" but I am not able to up load the pics and movies and I am also not able to figure out how to make it accessible to my husband over the Internet. I am ready to take it down.... I have already bought the AIRPORT EXTREME and the other 3T HARDRIVE.
I just need to know what to do.... and I will return which ever items cannot do what I need. I am not a computer expert and I don't understand all of the "computer lingo" that you guys are using on here. I am not completely stupid though and I do know the basics and also how to set up the stuff. I have a very good back ground in computer uses and software and a little bit of knowledge on LAN and setting them up.
If someone could please advise me of the best decision or even if the TIME CAPSULE even really has the capability of being accessed from another location I would greatly appreciate it.
Thank You so Much,
RoyalTIts ok. Thank you for replying. I meant router. lol. I have another question... I have looked at the back to my mac... so you are saying if I travel and take my mac book and use back to my mac I can access it?????
Well here is the issue, as I said, my husband is deployed and he is the one that will be trying to access it. I have the mac book here with me. He has an iphone,ipad, and a windows based laptop with him... Is there a way for him to access it with these devices, to include the windows laptop?
If all of this works can I load pics and movies on it and him be able to access them and then watch the movies?
I appreciate your help. I am not a ******* but I just need help.
Thanks so much!!! -
Time Capsule Failing Backup Part Way Through
My TC is constantly failing backup part way through but only when I'm backing up my MBP. It finishes fine when backing up my iMac. The solution proposed in the error message, to repair backup disk via Disk Utility, doesn't work as the Airport/TC doesn't appear on Disk Utility.
I can see the TC via Airport Utility and it all looks to be working fine. I have a external HD attached to the Airport and can access that fine.
Any ideas as it's now a while since I've been able to back up.
ThanksThe solution proposed in the error message, to repair backup disk via Disk Utility, doesn't work as the Airport/TC doesn't appear on Disk Utility.
Unfortunately, the error message leaves out some details, things like the fact that you have drag the sparsebundle file containing your backups into the Disk Utility window to repair them. More info from the great Pondini is here:
http://pondini.org/TM/A5b.html
If you run Repair Disk several times and problem continues, the only real option at that point is to erase the Time Capsule disk and start over again with backups. -
Time Capsule Power failure (2nd Gen)
Hi
Looks like power failure is a common and un-publicised feature of this part of the apple range. I have a 1TB model which is nearly three years old, so does anyone have any tips on how to fix this? Is it easier to buy new (once bitten...?)The Time Capsule can be repaired. Check the link on the left side of this document originally posted by forum expert LaPastenague (who repairs Time Capsules as well) for some servicers who can help.
This way, you get to keep your backups and the power supply will be better than original. If you replace the Time Capsule, you lose your backups.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s -
Time Capsule/Time Machine were working fine until about 1-2 years ago when my family started having troubles with the internet provider (AT&T). While on a 2 hr long phone conversation with them trying to fix it, they changed the wireless key code or whatever so Time Capsule could no longer connect to the network (icing on the cake - they didn't even fix the issue). And it had been so long since I had initially set up Time Capsule that I didn't know how to set it up again.
Situation is a bit more complicated now because I'm living on campus in another state, and the campus wifi is very slow/goes in and out a lot. They don't recommend connecting routers to their network bc they say it will make it even worse.
It just makes me really nervous that I haven't backed up my laptop in a couple years. I have thousands of priceless photos and years of hard work that I would very much like to keep safe. I paid all this money to have an external drive and am dying to continue using it! It just doesn't make sense that I can only use it wirelessly - there must be another way. I'm desperate to back up my laptop and will come to Genius bar if necessary to resolve this issue!
PLEASE HELP!!!This can be done easily with ethernet.
Please follow the instructions strictly.
To make it easier I want you to do this overnight so you can turn off all your current connection to the internet.
Just go to the airport fan in to the top right and turn airport off.
Get ethernet cable and connect the laptop to the TC lan port.. ie <-> ones.
Press and hold the reset on the TC for about 10sec. until the front led flashes rapidly.
Open the airport utility.. go to manual setup and change the wireless to off. (so other people around you cannot join your network of one).
Ignore all the errors.. they won't stop the backup working.
Go to the TM and reselect the backup target disk as the TC.
It should start after 2min and run through to completion.
That is it.. for a backup of many GB it might take a few hours.. so make sure the laptop has power plugged in and the sleep is off.. (on early ones I think this is needed but I am a late arrival to the scene).. sleep doesn't affect later OS. -
Time Capsule won't allow me to access Apple's Software Updates
I have a 1TB Time Capsule which I have connected in "bridge mode" to my Actiontec router from Verizon FiOS. When I try to update any of my Apple products like my OSx systems, my Apple TV or my iOS software I get download errors. When I go straight through my FiOS router I have no problems. Anyone have any suggestions?
Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency. -
I recently purchased a Time Capsule to store data at my office. I have an Apple TV at my home that I would like to start using to play my movies. With the storage of the new Time Capsule, I am curious if I can somehow store my iTunes movies on the Time Capsule at my office and then use Back to My Mac to access the TC from my home and then play them via Apple TV. Does this sound possible? We have an iMac at the office that remains on 24/7 connected to the TC.
ATV cannot play movies from the TC, even if it is on your home network.. ATV is a streamer.. it is not a media player.. and the TC is a dumb as a board hard disk in a router.. so it has nothing in it either.
You cannot play movies from ATV without itunes, which streams to the ATV.
If the iMac is running 24/7 then you should be able to connect to the iMac remotely and run from iTunes on that, which could then play movies stored on the TC.. with the following issues.. if you use wireless on the iMac forget it. The iMac has to be ethernet connected as it has to pick up the movie on the library and play it back to the TC to network to your home.
The next issues is speed of slowest connection.
Your download to your home maybe great.. what is the upload speed from your office like??
If you pay for uploads and downloads you will pay for the movie 3x.. first to download it.. second to upload it.. office to net.. and third to download it again.. net to home.. Sorry but it is better to play the movie directly from online itunes store.
If you plan to try and play non-itunes movies over the connection, it won't work.. ATV as stated is linked to itunes and cannot play movie files.
Overall this sounds like you need to think it out a bit more. -
Time Capsule and Thunderbolt HDD very slow access via wifi enabled MacBook Air
I have a Q-RAID thunderbolt external drive attached to the Time Capsule. I use it to archive movies for viewing via a media server around the house (mostly via WIFI). Using my MacBook Air to access the files, performance is very spotty. Sometimes it's very fast (monitoring the "Data Received" via Activity Monitor typically > 3MB/sec) and sometimes it's very very sluggish (Data Received < 200kb/sec). Any idea? It's not a home network issue b/c when it's slow, i test it immediately against a networked iMac and i can access large files just fine (Data Received > 2MB/sec). Thanks.
I have a Q-RAID thunderbolt external drive attached to the Time Capsule.
You are killing it.. The connection on the TC is USB2. USB is slow.. slow .. slow interface. It is very CPU intensive.. and depending on what the TC is doing it can slow it down like crazy.. the fact is, the TC was designed to plug in a simple drive.. not a raid array. The access to files in the array .. frankly it is a wonder it works at all. But you should move the Q-RAID to a computer with thunderbolt port and share the disk to the network.. it will go at 10times the speed. or maybe 50times or 100times when you have slow speed. TC is not suitable.
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