Time Capsule intermittently drops connection

Hello all.
Right around the release of Mountain Lion I started having issues with my Time Capsule. I'm not sure the issue has anything to do with Mountain Lion directly since I didn't actually update until today thinking it may help solve my issue. But basically, my TC intermittently drops the Internet connection just long enough to interrupt what I'm doing but comes back in just a few seconds. For example, if I'm playing a game, the game server will disconnect me. I wait about 30 seconds and then I can log back in. If I'm browsing a website the page will just freeze and go blank or came back in just a few seconds depending on how long the signal seems to be gone. The computer I'm on when this happens the most is not using wireless, I run an Ethernet cord directly to the TC since wireless is generally unreliable for gaming but I have experienced the issue on other devices.
My setup is my TC is being used as a router so it's connected directly to the modem from my ISP. There are a few other devices directly plugged into the TC and a few that use it wirelessly. I've done some troubleshooting and if I connect my computer directly to the ISP modem I have no issues, so I know it must be the TC. Nothing about my setup has changed in over a year and this problem just randomly cropped up. The only thing I can think of is a few weeks ago I reset my router to factory and renamed my network when I got rid of my Airport Express and started using Apple TV. But this issue started even before I set up Apple TV so I don't think it's that.
I've been researching the issue for days and can't seem to find a solution. Any suggestions would be appreciated.
Thanks!
Time Capsule 802.11n 3rd Gen
OS X Moutain Lion 10.8.1
Airport Utility 6.1 and 5.6 installed

My setup is my TC is being used as a router so it's connected directly to the modem from my ISP. There are a few other devices directly plugged into the TC and a few that use it wirelessly. I've done some troubleshooting and if I connect my computer directly to the ISP modem I have no issues, so I know it must be the TC. Nothing about my setup has changed in over a year and this problem just randomly cropped up. The only thing I can think of is a few weeks ago I reset my router to factory and renamed my network when I got rid of my Airport Express and started using Apple TV. But this issue started even before I set up Apple TV so I don't think it's that.
What modem (make and model.. and type of broadband) is it and is it working as a router.. when you say you test by plugging directly to the ISP modem .. what changes do you have to make for that to work?? Does the TC show a double NAT error when it is connected to the modem?
Gen3 TC have a nasty board fault.
Can you check the log and see if you are getting disconnection error messages.
Can you downgrade the TC firmware to 7.5.2 just to test? If you are correctly using it with a single router in the network,, either the modem router or the TC.. as the only router.. I have a pretty poor opinion of the later firmware. It is only a test and you can upgrade again to 7.6.1 without any big hassle.
But do save the configuration and do a full factory reset when you go backwards.
See board fault info here.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
What you are seeing is exactly how this fault first manifests.

Similar Messages

Apple TV & Time Capsule Internet Dropping Connection

Dear Mac/Apple TV/Time Capsule users,
i had experienced the Dropping Connection problem:
http://discussions.apple.com/thread.jspa?threadID=1959199&start=0&tstart=0 .
and now i want to contribute to that thread
My hardware Imac 21,5, TC 1T(1gen), ATV (1 gen, 160GB)
Recently since i wanted to put a movie on my ATV i noticed than after uploading for 5 min
the upload stopped and the connection dropped from my TC .
So i've done everything:
- reboot TC many times, change channel, downgrade to 7.3.2, upgrade again
- downgraded ATV & upgraded again
The only way to have back the wi-fi connection from TC is to search and put again the password from the ATV .
i just solve the whole problem setting the wireless of the TC to N 5ghz good but invisible to my iPhone4…
The question is what happened ??? Maybe an interference from another N Router/Cordless Phone ?
Hope you'll find a reason 4 this..i can't explain !!!!!!!
Ciao

I wish I had a solutipn for you... I am having a similar problem which started in the last two days with my playstation not finding the network from the TC, although the AT! and everything else in the house can find it just fine. The connection in the AT1 is spotty. I wonder if setting the TC to "internet robustness" will help or hurt? I just tried that and will let you know if it helps. Also, often, the syncing stops and does not complete between our iMac (i7 processor) and our AT1.

Time Capsule Keeps Dropping Connection

Hi, I've had trouble keeping connectivity with the Time Capsule. This is relatively recent. Everything was fine for over a year. Now it will drop connection in the middle of an internet search and look for available connections. Any help will be greatly appreciated. Thanks!

Have you reset the TC to factory and redone the setup? This is a major fix for a lot of issues. Simple fact is the TC needs a boot in the pants every now and then.
I have unplug the power cord & plug it back in.
That is not a factory reset..
This is a factory reset.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
How is the TC setup in the network?
not sure what you mean by this, followed the prompts when i set it up.
Open the airport utility when the TC is working.. click on the TC and take a screenshot of the summary info.
Then click edit and go to the network tab.. take a screenshot of that to and post it.
What is the link speed between the computer and the TC??
Please run the wireless diagnostics and then the utility which is part of the diagnostics and tell us or post that as well.
About Wireless Diagnostics - Apple Support

Airport time capsule Extreme dropping connection issue i have already upgraded new firmware 7.7.3 but problem is still in wifi connectivity drop please solve this issue i have expanded my money in tc drive

time capsule drop wifi connection issue .I have already upgraded new firmware 7.7.3 but problem in not solve i am very confuse to resolving this issue.also i attached my log here.
May 15 11:37:43
5
Initialized (firmware 7.7.3).
May 15 11:37:50
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 11:37:50
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 11:37:50
5
Rotated TKIP group key.
May 15 11:37:51
5
Clock synchronized to network time server time.apple.com (adjusted +1 seconds).
May 15 11:37:54
5
Associated with station b8:e8:56:1f:2c:98
May 15 11:37:54
5
Installed unicast CCMP key for supplicant b8:e8:56:1f:2c:98
May 15 11:38:27
5
Associated with station 78:a3:e4:ba:90:42
May 15 11:38:27
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 11:39:14
5
Connection accepted from [::ffff:192.168.1.170]:49439.
May 15 11:40:49
5
SMB/CIFS login OK from [email protected].
May 15 11:43:14
5
Connection accepted from [::ffff:192.168.1.170]:49452.
May 15 11:43:19
5
Connection accepted from [::ffff:192.168.1.170]:49454.
May 15 11:43:20
5
Connection accepted from [::ffff:192.168.1.170]:49456.
May 15 11:43:42
5
Disassociated with station b8:e8:56:1f:2c:98
May 15 11:43:43
5
Rotated TKIP group key.
May 15 11:44:20
5
Connection accepted from [::ffff:192.168.1.170]:49460.
May 15 11:45:21
5
SMB/CIFS login OK from [email protected].
May 15 11:47:33
5
Associated with station b8:e8:56:1f:2c:98
May 15 11:47:33
5
Installed unicast CCMP key for supplicant b8:e8:56:1f:2c:98
May 15 11:47:34
5
Disassociated with station b8:e8:56:1f:2c:98
May 15 11:47:35
5
Rotated TKIP group key.
May 15 11:47:57
5
Associated with station e4:92:fb:dc:02:0b
May 15 11:47:57
5
Installed unicast CCMP key for supplicant e4:92:fb:dc:02:0b
May 15 11:49:25
5
SMB/CIFS login OK from [email protected].
May 15 11:50:37
5
Connection accepted from [::ffff:192.168.1.170]:49472.
May 15 11:50:42
5
Connection accepted from [::ffff:192.168.1.170]:49474.
May 15 11:50:44
5
Connection accepted from [::ffff:192.168.1.170]:49476.
May 15 11:51:18
5
SMB/CIFS login OK from [email protected].
May 15 11:51:25
5
SMB/CIFS login OK from [email protected].
May 15 11:51:53
5
Connection accepted from [::ffff:192.168.1.170]:49478.
May 15 11:53:07
5
Idle timeout for station e4:92:fb:dc:02:0b
May 15 11:53:07
5
Disassociating with station e4:92:fb:dc:02:0b (reserved 4).
May 15 11:53:07
5
Disassociated with station e4:92:fb:dc:02:0b
May 15 11:53:07
5
Rotated TKIP group key.
May 15 11:54:45
5
Connection accepted from [::ffff:192.168.1.170]:49497.
May 15 11:54:52
5
Connection accepted from [::ffff:192.168.1.170]:49499.
May 15 11:54:57
5
Connection accepted from [::ffff:192.168.1.170]:49502.
May 15 11:55:15
5
Connection accepted from [::ffff:192.168.1.170]:49504.
May 15 11:55:24
5
Connection accepted from [::ffff:192.168.1.170]:49506.
May 15 11:55:45
5
Connection accepted from [::ffff:192.168.1.170]:49508.
May 15 12:05:39
5
SMB/CIFS login OK from [email protected].
May 15 12:05:40
5
unloading current configuration.
May 15 12:05:55
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:05:55
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:05:55
5
Rotated TKIP group key.
May 15 12:05:56
5
Clock synchronized to network time server time.apple.com (adjusted +0 seconds).
May 15 12:06:00
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:06:00
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:06:45
5
Disassociated with station 78:a3:e4:ba:90:42
May 15 12:06:45
5
Rotated TKIP group key.
May 15 12:07:19
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:07:19
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:09:15
5
Connection accepted from [::ffff:192.168.1.170]:49576.
May 15 12:09:35
5
Connection accepted from [::ffff:192.168.1.170]:49578.
May 15 12:09:49
5
Connection accepted from [::ffff:192.168.1.170]:49580.
May 15 12:25:40
5
Connection accepted from [::ffff:192.168.1.170]:49709.
May 15 12:25:51
5
Connection accepted from [::ffff:192.168.1.170]:49711.
May 15 12:26:12
5
Connection accepted from [::ffff:192.168.1.170]:49717.
May 15 12:27:40
5
Connection accepted from [::ffff:192.168.1.170]:49723.
May 15 12:27:41
5
unloading current configuration.
May 15 12:27:56
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:27:56
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:27:56
5
Rotated TKIP group key.
May 15 12:28:00
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:28:00
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:29:23
5
SMB/CIFS login OK from [email protected].
May 15 12:29:31
5
Connection accepted from [::ffff:192.168.1.170]:49730.
May 15 12:29:31
5
Connection accepted from [::ffff:192.168.1.170]:49732.
May 15 12:34:15
5
Connection accepted from [::ffff:192.168.1.170]:49739.
May 15 12:34:16
5
unloading current configuration.
May 15 12:34:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:34:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:34:31
5
Rotated TKIP group key.
May 15 12:34:49
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:34:50
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:36:07
5
Connection accepted from [::ffff:192.168.1.170]:49745.
May 15 12:36:08
5
Connection accepted from [::ffff:192.168.1.170]:49747.
May 15 12:40:40
5
Associated with station 10:68:3f:46:d2:69
May 15 12:40:41
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
May 15 12:40:41
5
Deauthenticating with station 10:68:3f:46:d2:69 (reserved 2).
May 15 12:40:41
5
Disassociated with station 10:68:3f:46:d2:69
May 15 12:41:48
5
Disassociated with station 10:68:3f:46:d2:69
May 15 12:42:12
5
Connection accepted from [::ffff:192.168.1.170]:49759.
May 15 12:42:13
5
unloading current configuration.
May 15 12:42:28
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:42:28
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:42:28
5
Rotated TKIP group key.
May 15 12:42:32
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:42:32
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:44:04
5
Connection accepted from [::ffff:192.168.1.170]:49768.
May 15 12:44:10
5
Connection accepted from [::ffff:192.168.1.170]:49771.
May 15 12:45:03
5
Connection accepted from [::ffff:192.168.1.170]:49773.
May 15 12:45:03
5
unloading current configuration.
May 15 12:45:18
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 12:45:18
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 12:45:18
5
Rotated TKIP group key.
May 15 12:45:23
5
Associated with station 78:a3:e4:ba:90:42
May 15 12:45:23
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 12:46:23
5
Associated with station e4:92:fb:dc:02:0b
May 15 12:46:24
5
Installed unicast CCMP key for supplicant e4:92:fb:dc:02:0b
May 15 12:46:43
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:46:43
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:46:58
5
Connection accepted from [::ffff:192.168.1.170]:49780.
May 15 12:47:02
5
Connection accepted from [::ffff:192.168.1.170]:49782.
May 15 12:47:05
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:05
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:47:13
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:14
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:47:27
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:30
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:47:39
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:47:40
5
Rotated TKIP group key.
May 15 12:47:44
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:47:44
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:49:07
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:49:07
5
Rotated TKIP group key.
May 15 12:49:13
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:49:13
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:19
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:20
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:20
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:26
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:30
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:51:30
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:51:31
5
Rotated TKIP group key.
May 15 12:51:31
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:31
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:34
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:38
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:40
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:51:40
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:51:40
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:41
5
Rotated TKIP group key.
May 15 12:51:42
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:42
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:47
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:49
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:49
5
Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
May 15 12:51:55
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:57
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:51:59
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:51:59
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:51:59
5
Rotated TKIP group key.
May 15 12:52:05
5
Associated with station 24:fd:52:d0:3c:50
May 15 12:52:09
5
Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
May 15 12:52:09
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:52:20
5
Disassociated with station 24:fd:52:d0:3c:50
May 15 12:59:22
5
Connection accepted from [::ffff:192.168.1.170]:49810.
May 15 12:59:22
5
Connection accepted from [::ffff:192.168.1.170]:49812.
May 15 13:00:07
5
Connection accepted from [::ffff:192.168.1.170]:49817.
May 15 13:00:07
5
unloading current configuration.
May 15 13:00:22
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 13:00:22
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 13:00:22
5
Rotated TKIP group key.
May 15 13:00:35
5
Associated with station 78:a3:e4:ba:90:42
May 15 13:00:35
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 13:02:00
5
Connection accepted from [::ffff:192.168.1.170]:49826.
May 15 13:02:00
5
Connection accepted from [::ffff:192.168.1.170]:49828.
May 15 13:03:14
5
Connection accepted from [::ffff:192.168.1.170]:49832.
May 15 13:03:15
5
unloading current configuration.
May 15 13:03:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 13:03:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 13:03:31
5
Rotated TKIP group key.
May 15 13:04:03
5
Associated with station 78:a3:e4:ba:90:42
May 15 13:04:03
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 13:05:07
5
Connection accepted from [::ffff:192.168.1.170]:49843.
May 15 13:05:07
5
Connection accepted from [::ffff:192.168.1.170]:49845.
May 15 13:06:15
5
Connection accepted from [::ffff:192.168.1.170]:49848.
May 15 13:06:16
5
unloading current configuration.
May 15 13:06:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
May 15 13:06:31
5
Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
May 15 13:06:31
5
Rotated TKIP group key.
May 15 13:07:04
5
Associated with station 78:a3:e4:ba:90:42
May 15 13:07:04
5
Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
May 15 13:08:08
5
Connection accepted from [::ffff:192.168.1.170]:49854.
May 15 13:08:09
5
Connection accepted from [::ffff:192.168.1.170]:49856.
May 15 13:08:20
5
Connection accepted from [::ffff:192.168.1.170]:49858.
May 15 13:12:31
5
unloading current configuration.
May 15 13:32:36
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:32:57
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:33:09
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:33:22
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 13:33:33
1
WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
May 15 15:21:21
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
May 15 15:21:26
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
May 15 15:21:41
1
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client

It says you have the wrong password.
WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
Reset the TC to factory and start again.
But do not be surprised if the v5 utility no longer works to do the setup.

Time capsule intermittently drops wifi

Purchased my Time Capsule in December 2009; and the past two months its dropping wifi about 5-6 times a day. The amber light comes on; and it takes up to 5 minutes to reconnect. I'm running Mavericks; the version on the Time Capsule shows 7.6.4 (which I assume is the firmware version).
It's almost 5 years old; not sure if it's the age or if it's the firmware version.
Suggestions? and please note, if the suggestion is to backdate the firmware, I have no idea how to do that.

It is simply too old.. I think you are better cutting your losses and buying a new one.
You can however try and press another few months out of it.. (weeks or days might be closer).
1. Firmware downgrade. (very simple really).
Hold down the option key whilst you click on version in the summary page.
Pick 7.6.1 as the best of series.. at least IMHO.. or 7.5.2 in other but it might not work.
After the firmware downgrade..
2. Factory reset.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
3. Redo the setup with new names.. all short, no spaces and pure alphanumeric.
ie base station name.. TCgen2 (at a guess that is what it is).
wireless name.. TCwifi
Security WPA2 Personal is the only choice. 8-20 character password, no spaces pure alphanumeric mix of case and numbers.
BUT i am pretty sure this is all a waste of time. It is simply TIME for replacement.. 5 years is 2years longer than apple intended you to keep it.

***Time Capsule intermittently losing internet connection***

Hello, Here's the story:
My Time Capsule intermittently is losing internet connection. The light is green for 5-10 minutes at a time, then turns amber for 2 minutes and loses internet connection.
At first,..I thought it was the TC going bad. Went to my local Apple store and had it replaced under warranty.
Still,, the same situation was happening.
Then talked to AT&T (DSL) and they checked the connection. They deemed it was OK and possibly the modem going bad.
Went to Best Buy and purchased a new modem. Installed, put into Bridge Mode,...interenet working OK.
Still,...the same situation that it stays on for 5-10 minutes, then loses it for 2 minutes.
Any ideas? Could it still be the ISP (AT&T)?
Last thought,...my neighbor uses Uverse (AT&T) for his cable/ISP and he is expierincing cable/ISP outages ramdomly. I am using DSL (AT&T) too but through my phone line. Are the two possibly related?

You need to run the modem in router mode..
I would either bridge the TC or remove it completely because you need to get exact log info from the modem.
Do isolation test.. ie remove all phones and filters and other devices from your phone line. Reboot the modem.. and wait for restart to complete.
Copy out of the modem the full line stats, sync info and even better if you can get cli access and do some deeper level stuff.. (most of the tools I use are PC only.. ie dmt tools).
Then make sure the log is turned on and giving max info and watch your connection.. if it drops without anything happening on the modem,, then the ISP is having issues.. which is possible although connection of cable and adsl is loose or non-existent.
If it drops sync keep track of how often and the line stats, Particularly the SNR..
See if you have an rf noise source in the house.. more if you are interested.

Time Capsule keeps dropping network connection

I recently got a Time Capsule to replace a dead external drive and my AirPort Express. I was able to set up the Time Capsule as a router with little trouble but using it as a Time Machine backup drive is driving me crazy. Each time I start a backup the Time Capsule eventually drops my network connection before it can finish. I have about 200GB on my internal drive. Could this be too much to transfer over Wi-Fi?
I never experienced a dropped network connection when I was using the AirPort Express and my second Mac (a G4 iMac) never looses the connection. Any ideas what could be going on here?

Very interesting. Been working this problem from every angle. Noticed two kickers.
1) Transmission would refresh to fast when opening and closing menu bar airport icon.
2) Transmission never fades when running iStumbler which is continuously interrogating Time Capsule.
MacPro software seems to be forgetting that it is hooked up and drops out. It is a software thing.
I am starting iStumbler for each session automatically now and am having no drop outs. It is keeping Time Capsules attention. It is not required for all computers in the house but certainly is for the MacPro from which I control everything.
Amazing. Can one of the FanBoys bring this to the attention of the right person at Apple? Also, I need work and have many stories of trouble shooting successes. Tell them to hire me. It would save you guys a lot of time.

Apple Time Capsule Keeps Dropping Internet

My Apple Time Capsule keeps dropping internet or having extremely slow internet. If I run a speed test I am getting 90+mbs. What occurs is if I try to load a page, there will be a very long delay and sometimes the page will eventually load, other times it won't. When I try to stream something from youtube, If I can get to the page of the video, it won't have an issue. When I hard wire to my modem, I don't have an issue at all. Only hardwired through the router or using wireless through the router does this occur. The light on the router never has turned amber and the link light on my modem is constantly flashing. The only thing that will occur is that the Apple Airport utility keeps connecting and disconnecting from my modem.
I've reset the router and modem. I've restored the router to factory settings and reset up my network, all to no success.
Any help would be greatly appreciated.
Thanks

Thinking I'll replace the motorola with a Cisco DPC3010
You may find it is not much better..
I do think the problem is more on the Apple side..
If you are a tech.. let me suggest you make yourself up a 100 mbit (ie use only the two pairs) crossover cable..
If that does not work.. try reverse polarity..ie in the ethernet on one end swap + and - .. It is an issue that has cropped up before where ethernet is just wired wrongly.. and it doesn't fail completely but becomes unreliable.
BTW the hardware reliability of the new AC version apple routers.. is definitely on the bottom of the apple list.
I bought an AC TC and the first one had this WAN port issue from day one.. when I replaced it after a week (it died completely which was convenient).. the second one has been much better).
The modems I have heard that works well is the zoom or ubee..
Using another router doesn't need to be expensive.. you can still stick to the apple in bridge.. you only need a router that does routing..
And the TP-Link can be flashed to gargoyle.. a hugely superior firmware btw.. solid .. reliable and it will track usage and do a lot of stuff well beyond Apple's keen.

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

External drive conntected to Time Capsule keeps losing connection

I've been having this problem since I bought my TC over one year ago. Other than this everything works fine (aside from the occasional need for a restart).
I have an external 500GB drive attached to my 500GB TC via usb. I use the TC strictly for backups and the other drive to host my media files. When I want to use those files I switch on the drive. Only about half of the time does that work. When it does work everything is fine. I see the drive in the finder as expected.
When it doesn't work, I can see the drive name in the finder. But if I click to go into the folder, I get an error saying that the connection cannot be found.
It shows up in the Airport Utility as normal.
Powering the drive off and on does not help.
Relaunching the finder doesn't help either.
The only way I can connect to the drive again is to either logoff and log back into my mac, or restart the TC.
It seems that my computer is remembering some kind of network disk mounting settings that don't get refreshed when I turn on the drive, but then do get refreshed when I logoff and back in. Does anyone know how I could force that refresh to happen? Has anyone had this problem before?
Any suggestions would be much appreciated
PS all my software and firmware are the latest.
Thanks.

OS X fan
This helped meRe: Time Capsule keeps losing connection in Finder
Dec 17, 2013 4:08 AM (in response to whootang12)
Left click on the Finder icon from the Dock and click "Connect to server...", go to recent server and click on your Airport Time Capsule.
THANK YOU!!!!
This solved it for me!

I want to transfer files from a Win XP PC to a Mac using Time Capsule via Ethernet connection. Is this possible?

I want to transfer files from a Win XP PC to a Mac using Time Capsule via Ethernet connection. Is this possible?

Sure.. the PC connects by SMB.. the Mac connects by AFP or SMB..
But you can simply share SMB directly from the Mac.. there is no need to copy files through the TC. Go to system preference, sharing, and turn on SMB for the folder you want to share files to / from on the Mac.
Make sure you have a common username and password also helps.
If you have a TC already can you copy files to it via the windows machine??

Wired Time Capsule is loosing connection with my 1 gigabit connected MacPro

I have MacPro connected with my Time Capsule 1TB disk.
MacPro is connected with Cat 6 50 feet cable so a 1 gigabit wired connection.
before i had a Netgear GS 608v2 Switch in between. But I removed that to see if that would solve my issue.
But the issue has now happened 6 times now:
I start to backup and after a while the Time Capsule hard disk disconnects (the internet keeps on working fine) because i have an an audio streaming playing at the same time.
I have MacOS 10.5.2 and everything is updated to latest versions . My Macmini G4 has been copied fine so far. But my MacPro keeps on failing.
In my system.log I get following errors:
Apr 13 16:00:44 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: doing reconnect on /Volumes/MVO's Time Capsule-1
Apr 13 16:00:44 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 16:00:50 Quad-Raid kernel[0]: AFP_VFS afpfs_Reconnect: posting to KEA EINPROGRESS for /Volumes/MVO's Time Capsule-1
Apr 13 16:00:50 Quad-Raid KernelEventAgent[98]: tid 00000000 received VQ_NOTRESP event (1)
Apr 13 16:00:50 Quad-Raid KernelEventAgent[98]: tid 00000000 type 'afpfs', mounted on '/Volumes/MVO's Time Capsule-1', from 'afp_0TSQUm0Xl2BJ00mmYF0Pyetl-1.2e00000a', not responding
Apr 13 16:00:50 Quad-Raid KernelEventAgent[98]: tid 00000000 found 1 filesystem(s) with problem(s)
Apr 13 16:00:50 Quad-Raid loginwindow[97]: 1 server now unresponsive
Apr 13 16:00:55 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 51.
Apr 13 16:00:55 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 16:00:59 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 51.
Apr 13 16:00:59 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
Apr 13 16:01:00 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 16:01:04 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 51.
Apr 13 16:01:04 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: sleep for 2 seconds and then try again
Apr 13 16:01:06 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 16:01:09 Quad-Raid dnsupdate[113]: Caching external address
Apr 13 16:01:20 Quad-Raid loginwindow[97]: 1 server now unresponsive
Apr 13 16:01:41 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 51.
Apr 13 16:01:41 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 16:02:09 Quad-Raid dnsupdate[113]: Caching external address
Apr 13 16:02:16 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 51.
Apr 13 16:02:16 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 16:02:51 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 51.
Apr 13 16:02:51 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1

Sorry but this doesn't help, because this article is talking about streaming to Airport Airtunes, but my problem is that Time Machine stops backing up after a while because the Time Capsule isn't connected anymore. Because the Time Capsule is disconnected:
Here just my 8th attempt to backup with Time Machine:
Apr 13 20:52:23 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 60.
Apr 13 20:52:23 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 20:53:10 Quad-Raid dnsupdate[113]: Caching external address
Apr 13 20:53:38 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 60.
Apr 13 20:53:38 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/MVO's Time Capsule-1
Apr 13 20:54:10 Quad-Raid dnsupdate[113]: Caching external address
Apr 13 20:54:53 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: connect on /Volumes/MVO's Time Capsule-1 failed 60.
Apr 13 20:54:53 Quad-Raid KernelEventAgent[98]: tid 00000000 received VQ_DEAD event (32)
Apr 13 20:54:53 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: max reconnect time reached 646 > 600 /Volumes/MVO's Time Capsule-1
Apr 13 20:54:53 Quad-Raid KernelEventAgent[98]: tid 00000000 type 'afpfs', mounted on '/Volumes/MVO's Time Capsule-1', from 'afp_0TSQUm0Xl2BJ00mmYF0Pyetl-1.2e00000c', dead
Apr 13 20:54:53 Quad-Raid kernel[0]: AFP_VFS afpfs_DoReconnect: posting to KEA to unmount /Volumes/MVO's Time Capsule-1
Apr 13 20:54:53 Quad-Raid KernelEventAgent[98]: tid 00000000 found 1 filesystem(s) with problem(s)
Apr 13 20:54:53 Quad-Raid kernel[0]: AFP_VFS afpfs_unmount: /Volumes/MVO's Time Capsule-1, flags 524288, pid 98

Time Capsule and Ethernet Connection

Switch Time Capsule To Wired Connection
I have a Time Capsule (sometime in 2010) that I use to have wirelessly connected to my iMac (May 11). Recently I connected the iMac via its ethernet port to one of the ethernet ports on the TC. The TC is my LAN wired and wireless router and works great for the Internet. Yes, DHCP is enabled. I have turned on my wifi for the iMAC since I want it only via ethernet.
However, now I do not see the Time Capsule on my desktop anymore.
SInce I previously have configured the Time Capsule to "join a wireless network", do I have to reset everything to get TM to work with TC via wired? Is there a way to do it without resetting TC?
Any help would be great,
Thanks
Brian

If you use wireless to get in, then simply turn off the join a wireless network and go back to the original setup.. but resetting to factory is no big deal .. it will not do anything to your backups.. you will just need to redirect the imac where the backup drive is.

Time Capsule losing DSL connection

I have the following problem: my Time Capsule loses internet connection every 2-3 days. It is connected to the internet via D-Link DSL-300G modem, and I have several wireless devices that connect to the TC. I am quite sure that the problem is with the TC and not the modem.
Basically, every 2-3 days, the wireless devices suddenly cannot find any web-sites anymore and just show "Looking for ..." message when trying to load a web-site, but they remain connected to the TC wireless network. The light on the TC remains solid green, and the lights on the modem indicate that everything works properly.
Restarting the TC through the AirPort utility from my laptop does not help. The only thing that works is to disconnect and re-connect back power to the TC.
Before the TC, I was using a Linksys wireless router with the same D-Link modem without any problems.
The TC settings in the AirPort utility are as follows:
Internet Connection
Connect Using: Ethernet
Ethernet WAN Port: Automatic (Default)
Connection Sharing: Share a Public IP address
TCP/IP
Configure IPv4: Using DHCP
NAT
Enable NAT Port Mapping Protocol is checked
I appreciate your help.

Welcome to the discussions!
You already have all of the correct configuration settings for the TC, so there are really no other options in this regard.
+I am quite sure that the problem is with the TC and not the modem.+
In that case, you're only option is to try a replacement TC to see if that will perform better for you. Apple may likely ask you to connect your computer directly to the modem for a few days to see if you have any connection difficulties with that type of configuration.
If you do, then the modem may be showing its age or the service providers cabling to your house may need to be repaired or replaced. If the connection remains stable, then you have a strong case to ask for a replacement TC.

MacBook Air + Time Capsule frequently dropping internet connection

I too have been having frequently dropped wireless connections between my MacBook Air (MBA) and my Time Capsule(TC). My TC is connected to a cable modem and I also have an Airport Extreme Base Station (AEBS) at a different part of my house which is used to extend my network connecting via ethernet to a PC running VISTA, and wirelessly to a printer and an older MacBook. I also connect wirelessly to my home network with two iPhones, a Squeezebox 3 with a server running on the PC. I have an Apple TV and a Squeezebox 2 connected to my TC via ethernet.
When my connection drops I will either see a Time Capsule disconnect message or if I am surfing the web, the browser just hangs. The wireless ICON strength is still pegged a the max level. None of my other devices (wireless or ethernet) connected to the TC or the other AEBS seem to drop their internet connections. I can re-establish the connection on my MBA by either turning off my MBA's Airport wireless and then turning it back on or by running the network diagnostics. The latter method usually shows green lights for all but the "Internet" and the "Server" which will have yellow lights. Usually when I select my wireless network and press continue, it will prompt for my WPA2 password which I have to reenter even though I always check the box for it to remember the password in the keychain.
After reading the various discussions on disconnect problems and trying the various "solutions" I was still having the disconnect problem.
Last night, I decided to turn off my Time Capsule and was then able to maintain an internet connection for considerably longer than before. Perhaps it was one of the other "solutions" that caused that. After turning my TC back on, the disconnect problem reoccurred within about 5 minutes.
Next, I did my too frequent Time Capsule remedy which was to disconnect the power and then reconnect the power. (Seems like some of these devices (APPLE TV included) could use power switches.) I then deleted the .sparsebundle backup file on the Time Capsule. I was then able to restart Time Capsule backup and things have been running uninterrupted for over 12 hours...still backing up (20GB in 12 hours? Doesn't seem very fast!). I can report back later if this actually "fixes" my disconnect problems in the future. I am dubious that it will.
I have several questions about the MBA and the TC/Time Machine backup operation.
1.) I often forget about the TC when I close the lid on my MBA and haul it off to work. At work (connecting via ethernet), I will eventually get a TC disconnect error. But I am wondering if there are points in the backup process where a random disconnect will cause some sort of TC corruption. What is the recommended way of handling this? Should I always stop the Time Machine backup before turning off my MBA? (A nuisance if so!)
2.) What is happening when the TC backup operation stops functioning and hangs up the MBA's internet connection? (I see lots of messages logged in the system log when this happens; but, of course, I don't have much of a clue of which ones are normal and which are not normal. I could send a copy of the logs when it happens next (I am assuming it will).
Also one other anecdote. A few months back, I had taken another AEBS to my work to use during a training conference. My MBA kept dropping its connection while the other PC laptops in the room maintained their connections...(very embarrassing!). Maybe one of the other "solutions" would have fixed the problem or maybe if I had just turned off my Time Machine backup it would not have disconnected. I will repeat that exercise when I get a chance now that I have some things to try.
It seems pretty clear to me from my own experiences and the discussion reports of others that the disconnect problem lies in the MBA's wireless internet connection software or the configuration of it. It seems like it is having difficulty recovering from various wireless connection "mishaps".

Folks, I was having a very similar problem for the last 6 months. My connection was fine until June 2008, after which my Macbook and my Time Capsule would constantly conflict. If I rebooted or reset the TC, or the MB, things would be fine for a few minutes or sometimes a few hours and the problem would recur soon thereafter. About a month ago, I had to do a clean reinstall and the problem vanished for about 5 days, after which it reappeared. My MB never had a problem at work, or at someone else's home or with other routers, only with TC. Apple sent me a new TC, then they replaced my Airport card but the situation did not change ... UNTIL ABOUT AN HOUR AGO.
An hour ago, I called Apple for the nth time in the last 6 months, and the rep heard me out (just like the previous n-1 reps). He then asked me to to System Preferences --> Accounts --> Login Items and asked if Real Player Downloader showed up in my list. Indeed it did. He asked me to remove it, and told me that Apple had just figured out that the Real Player downloader was recently found to be causing a drop in the connection between Macbooks and the TC (as well Airport Express).
The problem I've been having baffled everyone. All the previous reps, the guys at the Genius Bars, nobody had a clue. Joe (the rep I spoke with this morning) seemed very confident that the removal of the Real Player Downloader from the list of login items would resolve the problem. So far, so good. My connection seems solid (its only been an hour, but earlier it would drop after 5 minutes of use).
I hope my problem that (literally!) used up hundreds of hours of my time has been finally resolved. I hope this solution will work for at least some of you as well. What gives me hope is that this solution is logically consistent with the history of my problems. I probably first downloaded Real Player in June 2008. And when I did a clean install, I remember downloading Real Player a few days after the reinstall. So I'm pretty hopeful that my issue has been finally resolved.
Shame on Real Player for putting out a defective piece of software. And thank you Joe!

Time Capsule intermittently drops connection

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