Time capsule iPhone connection problem

My 3rd gen time capsule is creating a network extended by an airport express that runs my MacBook Pro and Apple TV. I cannot get my iPhone to connect to the network. I don't think I have changed any of the settings from when it was working perfectly. If anyone has any suggestions, please let me know.

Did you upgrade the iphone to iOS 6? I am trying to help another user here with the issue. If it worked fine beforehand his issue seems to be iOS 6 is not handling the WPA2 passwords properly.
Try turning off security just to see.
It is always comforting to know you are at least not alone. And Apple's testing regime is to now use all users for beta testers.
https://discussions.apple.com/thread/4341111?tstart=0

Similar Messages

  • Time capsule - internet connection problem via wireless

    Hi all - I've browsed around many other similar threads about people having difficulties with their Time Capsules, and although some of the problems I'm experiencing are similar, there's a few interesting oddities that other questions don't address or solve.
    I have a 1TB Time Capsule that's acting as a router for my network. It's connected via the WAN port to a Netgear DG632 modem/router (in modem mode) that is set up with a static IP address and the DNS server for my ISP. The TC is also set up with these same static IP/DNS details, and is set to share the one public IP address.
    The TC serves up DHCP addresses to the LAN devices via a mixture of ethernet (to a G4 Mac mini and to a Linux-based MythTV machine) and wireless (to a couple of 802.11g Airport expresses, a C2D Macbook using OSX Leopard and Windows XP, an iPhone and a Wii).
    Everything on the LAN is happy, gets a unique IP address, can see the other devices, and can see the USB hard drives that are connected to the TC.
    The weird behaviour comes when things try to actually connect to the internet.
    Anything that connects via ethernet to the TC works perfectly. Connecting wirelessly however doesn't work properly - but not in a simple binary working/not-working manner...
    If I connect wirelessly, I can do any of the usual network diagnostic things - e.g. Ping, Traceroute, etc. and data gets through and back, using IP address or actual site names.
    I can download mail (via the standard Mail application, v3.5, from Gmail using IMAP)
    I can even load secure webpages (i.e. those that use https, such as https://mail.google.com)
    What I CANNOT do however is load any "normal" webpages (e.g. http://mail.google.com)
    When loading a webpage, there is a brief period of data transfer (e.g. Camino reports "looking up ...", "connecting to ...", "waiting for ...") and then it just stops, and eventually the browser times out.
    Other problems that people have reported have been solved by changing the DNS servers used - either to specify their ISP ones directly, or to use something like OpenDNS. My problem doesn't seem to be related to the DNS servers - to my mind, this sounds like some kind of outgoing port-blocking, but there ain't no such beastie on the TC as far as I'm aware, and since it is only happening on any device that connects wirelessly I'm pretty confident that I can rule out any local settings on a particular machine, or any settings on the modem.
    I've tried several things to try and fix this, as follows:
    Reset TC and modem
    Factory-reset TC and set up again
    Downgrade TC to 7.3.1 and set up again
    Re-upgrade TC to 7.3.2 and set up again
    Remove all wireless security (usually use WPA/WPA2 Personal)
    Change wireless mode from 802.11n (802.11b/g compatible) to 802.11n only (2.4GHz)
    Change wireless mode from 802.11n (802.11b/g compatible) to 802.11n only (5GHz)
    Change wireless channel (Automatic, 6, 11)
    Obviously none of that worked, so can anyone think of anything else that I can try and change to get this working?
    For what it's worth, everything was happy until Thursday last week (11th Dec) and the only thing that I changed was an upgrade to Safari on the Mac mini, which seems extremely unlikely to have been responsible for causing such pain and anguish!
    Thanks for bearing with me through all this - hopefully I've covered off all of the basics already, but I'm now not sure where that leaves me...
    Cheers!

    Something somehow fixed the problem a couple of days after my post - although I didn't know what triggered it (like I don't know what triggered the failure). I changed my set-up so that the Time Capsule was just a wireless bridge, and used the DG632 as the router and DHCP server - and obviously something worked OK.
    Unfortunately the same problem happened again the day before yesterday, and after roping in the help of my ISP I determined that there wasn't a problem with the connection outside my LAN, so it was obviously something weird with my set-up.
    After much frustration, rebooting, resetting, and fiddling, I spotted that occasionally a small burst of data would be received - perhaps enough to load an icon or small image - before everything froze up. On a hunch, I started playing with the MTU - and glory be! After the MTU is reduced from the default/automatic 1500 to 1458 everything works perfectly... except the Time Capsule no longer shows up!!! ARGH!!
    I don't even recall ever seeing an MTU setting on the Time Capsule, and there definitely isn't one on the DG632 (don't most recent devices not require MTU tweaks? They just pass on the whole packet as-is?) so I've got no idea how to get around this issue now.
    So much for stuff just working

  • Time Capsule Non-Connection Problem

    Hi Guys
    Ok first let me tell you what my setup is here. I have:
    1 Mac Pro (No Airport)
    2 Macbooks
    1 Time Capsule
    + A Wifi Connection
    What I want to do is:
    Get the Time Capsule to join my current WiFi network. Attach an Ethernet cable to my Mac Pro. Then have the Time Capsule as my main 1TB storage drive for my Mac Pro, but be able to access the drive from my two WiFi enabled Macbooks...
    I have done this in the obvious way (ie ask TC to join network, connect cable) and it doesn't work. I can't 'extend' my network for some reason either, so I am looking for a bit of help?

    Strange things happen..
    Is your broadband cable or adsl or something else??
    It sounds like the modem is already a router.. is that right?? Then the TC should be bridged.
    To fix the setup, remove the TC and plug it directly into a computer by ethernet only.. no wireless.. no other connection.
    Press and hold the reset again.
    See if the airport utility can find it.
    Go to the wireless page and set wireless name short no spaces.. pure alphanumeric.. eg TC24ghz
    I do recommend at least for testing you use a different name for 5ghz. TC5ghz
    Now lock the wireless channel for 2.4ghz.. 5ghz is not usually an issue.. you can use channels 1, 6, or 11.. test each in turn and see if the other wireless devices can connect.. you should test in the same room.. if there is nothing.. the TC is rosak.. broken, kaput.. dead.. take back to Apple for warranty replacement.

  • Time Capsule Ethernet Connection Problem

    I have a Time Capsule running the latest firmware 7.4.1
    Works find with the wireless connection. When I plugin my Macbook Pro 15" with an ethernet cable and turn off the Airport, internet connection is fine for about 5-10 mins, then internet connection drops. I still have connection to the Time Capsule to access the harddrive etc but no internet access. If I then disconnect the ethernet cable, turn on the airport it works fine again. Any ideas?

    Did you buy a second hand iMac.. you have listed Lion as the OS in the profile section at the bottom.. Any new Mac would of course have Mountain Lion.
    Please tell me what kind of broadband you have and model of modem router.
    What version is the utility? It has to be 6.3.1 to work with the new TC.. please plug directly into the router and get the latest airport utility if you don't have it.
    You also need to set IPv6 for local link to get this working.. see
    http://support.apple.com/kb/TS4597
    Now once you have made sure all is ready..
    Plug the TC into the computer by ethernet.. turn off wireless in the computer.. simply click the wifi symbol in the top menu area and shut it off. Do this in total network isolation. Just Mac and TC.
    Make sure the computer gets an IP from the TC.. open the network preferences.. you should get 10.0.1.2 with a newly reset TC.
    Open the airport utility and set the TC to bridge mode. thusly.
    Setup wireless to create a wireless network.
    Forget the guest network.. that was a mistake apple made in the setup.. in bridge the TC cannot do guest.
    I recommend you use all names that are short, no space and pure alphanumeric.
    Update the TC and plug it into the main router by ethernet.. you can use ethernet or wireless to connect to it.
    Tell us how you go.

  • I can not connect my phone to time capsule..whats problem ?

    my phone is connected to time capsule but no data is transfer,,,whast problem
    time capsule is connect to my mac .and i can use internet ,but i cannot use for my phone...how can i solve it ?

    Phones are more sensitive to wireless setup than the computer.. also the computer can use 5ghz.. only the latest iphones have 5ghz. I presume by phone you do mean iphone. Andoid phones actually have some wireless bugs..
    Anyhow.. redo the setup of the TC.
    Use all SMB names.. for everything (SMB just means windows networking.. it is the lowest common denominator.. everything works with SMB).
    So names that are short, no spaces.. pure alphanumeric.
    eg. Time Capsule name. TC
    Wireless name for 2.4ghz TC24ghz
    Wireless name for 5ghz TC5ghz (yes, use a different name for 5ghz).
    Hard disk share name.. Data (that is now default but occasionally different).
    On v5 utility which you can still load into lion and works much better than later v6 utility.
    Also set to fixed radio channels.. try in order, 11, 6, 1.
    Tell us if you still have issues.
    Did this just happen with the new firmware update to the TC?
    What model TC.. A1xxx from the rubber base mat??
    What OS is the computer running and what Airport Utility?

  • My time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

    my time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

    A "clicking noise" is often a sign that a hard drive is malfunctioning. Suggest that you power down the device and take it to an Apple store to have them take a look, or contact Customer Service at Apple for instructions.

  • Need Help, Time capsule stoped connecting

    need help, time capsule stoped connecting. the yellow light is flashing.
    I have important file that can't lose them, how can I restore connection without losing all files?
    Hope someone can help me
    Best regards
    Chico
    Message was edited by: quicova

    Best thing to do is connect your computer to the Time Capsule (LAN port) using an ethernet cable. Once connected, run Airport Utility and it should let you know why the light is yellow and attempt to fix the problem. If the problem persists, you should either re-configure the Time Capsule properly or conduct a hard reset and start the configuration over from the factory settings.
    http://support.apple.com/kb/HT1300

  • Trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities..any ideas?

    trying to resolve a blinking amber light on my Time Capsule. The problem is i don't see the airport utilities under Apps/Utilities to try and reset..any ideas?

    AirPort Utility should be here:  Macintosh HD > Applications > Utilities > AirPort Utility
    If it is not there, you can download it from here:
    http://support.apple.com/downloads/#airport
    Temporarily, connect an Etherent cable from your Mac to one of the LAN <-> ports on the back of the Time Capsule
    Open AirPort Utility - Click Manual Setup
    Click directly on the word Status (2nd line) and a window will open to explain why the Time Capsule is complaining along with suggested actions to remedy the issue

  • Airport Express w/Time Capsule drops connection

    I just integrated my new Time Capsule into our all-Mac network here a couple of days ago and its been fine for the most part but I've noticed that the existing airport express flashes amber for a few seconds every so often (usually once per hour or so) and disconnects everyone sharing files and connections. I have Leopard Server 10.5.2 running as well and this didn't seem to be happening before introducing Server to the mix (it was connected about 48 hours AFTER the time capsule) but the problem seems to lie with the Airport Express. Things are connected as follows:
    Cable modem --> Airport Extreme
    Airport Extreme --> 2 ethernet connections to Macs, 1 ethernet connection to Time Capsule
    Time Capsule --> 1 ethernet connection to Mac Mini running Leopard Server
    I have bridge mode set up and a couple of portables connected to it as well as an Apple TV, all of these seem to be connecting and staying connected just fine - it's the two Mac's connected directly to the Airport Extreme that get hit - the light on the unit (AE) flashes amber for maybe 2-3 seconds and I lose connection to any other macs I was connected to - I can easily re-connect with no problems at all but its obviously kind of a pain when you're working on files from the server, etc. and everything more or less locks up while OS X loses these connections.
    Does anyone have any insight into why this might be happening? I've never had any trouble with this prior to Time Capsule/Leopard Server, both of which I allowed to more or less set their own settings on the Airport Extreme figuring that it isn't too complex a set up or anything, it's not like we're a full on 20 client office here or something, just 5 total macs, no pc's, etc.
    any guidance would be greatly appreciated.

    I'm running into exactly the same problem. Configuration is the same as Jackoschild's. I get about an hour of good connection, then signal drops off and I get a rapid set of connects then disconnects. Very frustrating. I'm considering turning off the Airport on the Time Capsule and going with my 54g wireless built-in to the FIOS router it is attached to. Total of two iMacs running 10.5.2 (one 20" G5, one 24" iMac) and four PCs (Windows XP SP2) demonstrating the problem. I NEVER had a drop issue with the FIOS ActionTek wireless.
    Any solutions?

  • Time Capsule Not connecting to internet

    Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
    Let me explain what my network setup is before I tell about the problem:
    I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
    The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
    I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
    Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
    And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
    Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
    Would someone shed some light on the situation?

    I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
    I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
    Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
    AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
    o Wireless Mode = ?
    o Allow this network to be extended = checked or unchecked?
    o Radio Mode = ?
    o Radio Channel Selection = ?
    Time Capsule > Access Control
    o MAC Address Access Control = ?
    Internet > Internet Connection
    o Connect Using = ?
    o Connection Sharing = ?
    Internet > TCP/IP
    o Configure IPv4 = ?

  • Must Time Capsule be connected by cable to the DSL Router?

    The answer to this question maybe obvious, but not to me: I have a router DSL, via which I get my WiFi internet connection to 3 MACs at home. I'd like to use the versatility of Time Capsule to back up wireless and even do so for each MAC that I have. My question is: *_must Time Capsule be connected by cable to the DSL Router_*, or will it detect it wirelessly once it is plugged into the power mains?

    I think that if your router supports [WDS|http://en.wikipedia.org/wiki/WirelessDistributionSystem] then you might be able to get it to work. The problem is that WDS is not a very good standard so there's no guarantee it'll work.
    [Here is a site|http://jeremy.zawodny.com/blog/archives/002812.html] discusses the topic at length.

  • Help! Time Capsule not connected to the Internet

    Hi everyone!
    I have this problem, and hope someone can help me.
    In my house I have this network
    Modem/Router Netgear DGN2200 connected via ethernet to Airport Express.
    Airport Express is set to create a wireless network, bridge mode.
    In the house I also have a Time Capsule set to extend the wireless network, bridge mode.
    Time Capsule is connected via ethernet to my TV decoder to have extra services through the Internet.
    Ok. All worked fine until a couple of days ago.
    Then, I didn't change anything but Time Capsule (and so the TV decoder) seems to have no acces to the Internet anymore.
    But Time Capsule is still available on the local network, so I can access to it, make backups and so on.
    What should I do?!
    Thanks for your help and sorry for my bad English.
    Matteo

    Did you try a simple reboot of the network devices.. turn off all the network stuff..
    Restart in correct order..
    1. Modem.. wait 2 min.
    2. Express.. wait 2min.
    3. TC.. wait 2min.
    Then try the TV.. if it doesn't work reset both the express and TC to factory.. and redo the setup.. you had them setup correctly but please use SMB names.. since the TV will not talk apple.. SMB names are short.. 2-20 characters.. no spaces and pure alphanumeric.
    so for example the name of the Express.. AEx Name of the TC.. TC1
    Name for wireless. Aex24ghz
    Use a different name for 5ghz if your Express is a dual band latest model. Aex5ghz
    Use fixed channel so that it is locked.. eg. 2.4ghz on channel 11 5ghz on channel 40.
    The TC will follow the wireless exactly.
    See how you go.

  • Time capsule wifi connectivity issues -apple tv 2 constantly disconnects from time capsule

    Having ongoing issues with Time capsule wifi connectivity throughout house. 
    Apple TV II and PS3 losing wifi connection on a regular basis causing movies/music/gaming to be interupted.
    Anyone have same issues and found a solution?

    I bought a Time Capsule this weekend and was having a similar problem whereby my MacBook Pro would disconnect regularly from the wi-fi signal. Previously my MacBook Pro held connection permanently to the previous router fine. It was a pain as I couldn't leave things like SugarSync / Dropbox running as they kept disconnecting. I seem to have fixed it though by using AirPort to manually set the 2.4Ghz channel to a hard-wired value (Manual Set-up->AirPort->Wireless->Radio Channel Selection->Edit ....) rather than letting it automatically select the channel. I used iStumbler to choose a channel that was not congested in my area. I'm hazarding a guess that maybe when the signal went weak for a second, it changed the channel when set to automatic and so knocked out any connections.
    Well, it worked for me.

  • My Time Capsule WiFi connection and internet connection issue

         My Time Capsule WiFi connection to other devices works fine, but for some reason it can not connect to the internet only when "it feels like it",it will go in and out showing that its connect (green dot on airport utilities) then literaly the next second it disconnected (showing a yellow dot on airport utility) and it does that continuesly sometimes it stops doing for a couple of hours. I basically did every thing like reseting it, unplugging wait for what ever time, and it still does the same thing. i do have ethernet cable connect to the Time Capsule. Also sometimes my airport utilities say it cant find my Time Capsule (rarely) . So obviously i dont have a clue whats going on. PLEASE HELP
    thanks

    sspence2990 wrote:
    The link you showed yes it looks exactly like that, and yes it has a cable connected to it (one of the same ones connected to att tvs boxes). I did the terminal routertrace and this showed up
    traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
    1  homeportal (192.168.1.254)  2293.483 ms  2129.583 ms  2082.341 ms
    2  99-68-232-3.lightspeed.elpstx.sbcglobal.net (99.68.232.3)  40.775 ms  32.629 ms  39.007 ms
    You have an issue with the local network. Pings to your local network device should be in the order of 5-10ms tops..
    Look at your first line.. 2293ms that is over 2sec for the local router to respond.. but it is likely that little box that is the problem. You will get some websites simply time out if they take that long to respond.
    Let me recommend you either get some help from ATT or get a local technician to fix it. There are other better ways to connect things.. in the end getting it cabled with ethernet is the best. Buy a long long ethernet cable if you want to have a test.. so you can plug the TC into the modem. Bypass the HPNA over cable slug.
    Here is my traceroute.
    macproie-5:~ Ray$ traceroute 8.8.8.8
    traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
    1  local (192.168.2.254)  11.264 ms  96.869 ms  100.010 ms
    2  adsl1.mel.dft.com.au (203.123.69.176)  9.243 ms  8.630 ms  8.172 ms
    3  tge0-1-0-308.core0.mel.dft.com.au (203.123.72.73)  9.315 ms  8.626 ms  8.547 ms
    4  ve420.er01.mel01.vic.plat.net.au (14.137.114.25)  9.253 ms  8.845 ms  9.041 ms
    5  eth2-1.bdr01.syd01.nsw.plat.net.au (202.62.143.121)  28.359 ms  21.754 ms  21.445 ms
    6  google.syd02.nsw.plat.net.au (202.62.143.65)  21.414 ms  21.416 ms  22.131 ms
    7  72.14.237.21 (72.14.237.21)  22.410 ms  22.240 ms  21.660 ms
    8  google-public-dns-a.google.com (8.8.8.8)  21.423 ms  21.762 ms  21.772 ms
    My first local network device is known as a slug.. as it is slow to respond.. but the max response time is still 100ms.. cf that to your >2000ms.

  • I can't get my airport time capsule to connect to the internet

    I can't get my new airport time capsule to connect to the internet. It works fine with my linksys router

    We cannot help with that amount of info..
    What internet type and modem do you have? Exact modem make and model may help.
    Is the linksys router also the modem? You do know there is no modem in the TC?
    How is the Linksys authenticating if it is plugged into the modem??
    If cable did you shut down the cable modem for at least 20min to change the router.. this is always required with cable system.. often the time is longer.. one hour or overnight even.

Maybe you are looking for