Time capsule is in for service repair & I'm worried about my data security

My time capsule's power supply is broken and is in for repair. I am worried about the privacy and security of my files and information stored on the hard drive. The time capsule is normally used for back up on my iMac and my iMac requires a password to log in.
Can the service repair people access my data stored in the time capsule? They said in order to replace the power supply, they will need to delete all stored data.
I've heard that some people remove the hard drive of their time capsule before putting it in repair to protect their information.
Please help, I don't like the idea that my personal documents and privacy could be compromised. Thanks.

Sorry, wrong forum to post. Reposted under Time Capsule.

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Time Capsule only works for one device at a time, how to make it capable to be used for multiple devices at times

Time Capsule only works for one device at a time, how to make it capable to be used for multiple devices at times.
Please help to set it up, thanks in advance

You need to give more info..
Firstly only works for what.. networking.. backup.. wireless. You need more nouns.. more adjectives... describe what you want and what fails.. then we can figure out why.
Most likely you have bridged it when it should be in router mode..
Most likely you are using Lion or ML which has the airport utility bridge the TC by default.
Change it to working as a router. That might help.
If you press reset button it will default back to router btw.
If you are on Lion.. use a real utility. http://support.apple.com/kb/DL1547

I just purchased a 3TB Time Capsule. I live in Italy and have 220V power. The Time Capsule is rated for that, but the cord says 125V. Can I use this cord with an adapter, or do I need to buy a new cord at an Italian store?

I just purchased a 3TB Time Capsule. I live in Italy and have 220V power. The Time Capsule is rated for that, but the cord says 125V. Can I use this cord with an adapter, or do I need to buy a new cord at an Italian store?

Due to the kind of plug used the US power cord is rated at the 125v value.. and legally we cannot advise you to use on higher voltages.. although I have never had issues in Australia.. 240v.
But adapters from your Euro power plug to US are generally ugly .. unsightly things.. and often sit high above the socket and are none too stable.. I agree with Bob.. just go out and buy a standard figure 8 power cord.. check with Apple in Italy for a white one.. if you are going to have it on show.. black are far more common. Or even check ebay for a standard power Apple power cord as a number of items they sell use the figure8 socket.

What is a maximum remoteness between time capsule and device for having a good wifi signal?

What is a maximum remoteness between time capsule and device for having a good wifi signal?

In open air.. line of sight you should work very well over 100M and most likely still work at 200M.
Unfortunately in houses.. there is almost no way to tell. But you can assume signal on 5ghz will dimish very rapidly.. 2 or 3 walls/floors/major obstacles and nothing left.. 2.4ghz should manage your whole house but you might find signal in far corners unusable. Count the number of walls, floors/ceilings it is going through in a straight path, router to client. You can think of it as a 4" pipe.. and even the angles are important.. if it hits a wall made of brick at acute angle it is twice as thick as hitting it dead on. Mirrors, tinted glass are metal reflectors.. reinforced concrete is both a reflector with metal bars and absorber with concrete.. add a bit of moisture content and it is a great block.

Transfer from time capsule frozen - shows for part 15 hours: 2 min remaining transferring your applications folder...

Transfer from time capsule frozen - shows for part 15 hours: 2 min remaining transferring your applications folder...help!!!

Hang in there for another few hours to see if the transfer will complete. Check with the Apple guys again if no progress.
If you find that you need to repeat the process due to errors, I would strongly recommend an ethernet connection from the TC to the computer to greatly speed the process and minimize chances for errors and interruptions.

Can Time Capsule be used for Backup of Iphone

Can Airport Time Capsule be used for Backup of Iphone & ipad

The iPhone and iPad cannot back up directly to the Time Capsule.....they only back up to iTunes on your Mac or PC....or....to iCloud.
If you are using Time Machine to backup your Mac to the Time Capsule, then all of the backups of your iOS devices in iTunes will then be backed up to the Time Capsule.
See this Apple support document for more information on iOS backups.
http://support.apple.com/kb/ht1766

Time Capsule as router for MacBook and Dell PC?????????

I am sick of my Dell Inspiron computer and have made the decision to switch to an Apple MacBook Pro. I just purchased a TIME CAPSULE Hard Drive for backing up my system and want to be able to use it as the router for both the MAC and my PC until I am ready to DROP KICK my Dell Inspiron 6000 computer. I have not been able to get on the internet with my PC using Time Capsule as my wireless router. I have an msn e-mail address and have not been able to get my e-mail on the MacPro using my msn e-mail address. Is there a compatibility issue that I am seeing .will someone HELP me with this problem because it is driving me INSANE!!!!!!!!!

use firefox on the mac to get your msn mail. I'm new to the mac as well and found that firefox will allow hotmail and msn email.

Can a Time capsule run a VPN service??

Can a Time capsule run a VPN service??

There is no inbuilt vpn in the TC, but it should support vpn passthrough from a router or client computer running vpn software. It is important that the TC should have the public IP address on its wan or be used in bridge to another router, otherwise you will find with double NAT it almost impossible to get vpn working.

HT1218 How do I troubleshoot this: Time Capsule cannot complete the backup. The backup disk image "/Volumes/Data/ MacBook Pro.sparsebundle" is already in use.

This is the second time I've encountered this issue with Time Capsule using Time Machine automatic backup. I haven't found the following specific error message in the list of troubleshooting issues: "Time Capsule cannot complete the backup. The backup disk image “/Volumes/Data/MacBook Pro.sparsebundle” is already in use."
I'm not certain what causes this issue. I think it may have something to do with having to force shutdown with apps still open when the beachball hangs and the MacBook has to be rebooted.
Has anyone else dealt with this issue?

Welcome to Apple Support Communities
Restart your Mac and the Time Capsule. In most of the cases, this should solve the problem.
If it doesn't work, see > http://pondini.org/TM/C12.html

When my time machine tries to backup to my time capsule I get the following message"The backup disk image "/Volumes/Data/Kent's MacBook Pro.sparsebundle" is already in use. " What do I need to do to fix this?

When my time machine tries to backup to my time capsule I get the following message"The backup disk image “/Volumes/Data/Kent’s MacBook Pro.sparsebundle” is already in use. " What do I need to do to fix this?

Restart the Time Capsule.

After Mozy's Time Capsule fiasco, looking for cloud alternative

I've kind of had it with Mozy as an adjunct to Time Capsule (e.g. the fire or burglary scenario). I'm a very new customer, a paying customer. It affected my Time Capsule adversely and Mozy has been zero help (details below for potential Mozy customers who want the grisly details). I'm wondering what other options there are out there to back up to a cloud somewhere and am looking for recommendations from someone who had good recovery experiences with postal-mailed recovered files from a service that will work alongside Time Capsule or maybe even integrate with it in some way.
If I might digress for an example... Not too long ago I had a hardware failure with a hard drive (that wasn't networked with the Time Capsule), a unit the Apple Store said was a goner and one that resisted a variety of recovery programs, and this great discount repair place I found (Sassinsky) let me send them a portable hard drive along with my iMac's heart. A week later, back came all my files in separate drive partitions on that portable just as my original hard drive had been partitioned, all the data in the right places. I love those guys at Sassinsky. This is what I want from the cloud, too.
As for Mozy, I've read some user posts of horror stories in how their recovered files came back, scrambled over multiple disks. But in fairness to Mozy, some of those posts are pretty old. So to refocus on my question, are there services out there that will coexist with Time Capsule and that will send you your hundreds of gigabytes of backed up data on a hard drive in a perfect match to your folder structure as it was on your original disk?
And the postscript for those curious about one Mozy experience, a bit off-topic for this forum, though...
First, let me say I am heartened to see some Mozy folks (Dave DeLong and Mark Suman) knowledgeable about the Time Capsule conflict and posting here, engaged and really trying to help users. Kudos, Mozy. But I'm disappointed with Mozy Support when I went through channels asking about my problems with Mozy corrupting my Time Capsule. As others have reported, I get the "Time Machine Error. The backup disk image could not be mounted." I had just started with two paid accounts with Mozy. Wow, what an introduction to a new service. I included links to other users' dialogues about the problem, including some discussions.apple.com chatter.
From Tech Support on Aug. 16 I got a swell response, "We’re sorry about the trouble some of you ran into with this latest version. We’re working quickly to get this issue resolved and expect to release the fix soon." Helpfully adding, "If you uninstall Mozy and reboot, you should be able to use Time Capsule as before. " Of course, this missed the point that in my request for assistance I started off by noting that I had already uninstalled Mozy. Did you notice I said this email came Aug. 16?
I referred my new Tech Support friend Mubarak to the Aug. 13 Mozy blog entry about new v.1.4.3 that provided a link to the "fix" that already had been released supposedly resolving the Mozy conflict with Time Capsule. You can't expect the tech support folks to keep up on their releases. To his credit, I did get a friendly acknowledgement to my rude missive, a promise two days ago to elevate my inquiry, with no further Mozy response. I understand that I'm asking them about an Apple equipment problem, but darn it, their software caused it. I'm just a little tiny user, two paid accounts, but I think maybe I was wise to go month-to-month and not fall for those discounts with the annual subscription.

For those who may belated stumble into this thread and have similar questions about cloud alternatives, I found an interesting comparison article at: http://theappleblog.com/2009/07/16/mozy-vs-carbonite-mac-backup-smackdown/
And with a little more research, I did find that a service mentioned in some posts related to the above review, Blackblaze, does prominently advertise a $189 restore option to a USB drive, which was one of my dreams... see:
https://www.backblaze.com/internet-backup.html
Like Mozy, it has exceptions... "backs up everything on your computer except your operating system, applications, temporary files, or those over 4GB." Hmmm... I wonder if a few of my Final Cut Pro projects exceed 4GB? Like Mozy, it will will let you include physically attached external hard drive. Yay.
Because it requires Intel Macs, I'm thinking that I may keep Mozy for one of my laptops, but switch my main iMac network server to Blackblaze. I've been having problems with Mozy on the laptop, though -- it just stops backing up and doesn't alert me (log shows repeated "churn is not running" and "Could not load version info from server: Error NSUnknownErrorDomain 7." Not very user friendly info. I'll still hold out hope that Apple may do something with Time Machine that would make it easy for vendors to provide a Time Machine compatible service that would integrate seamlessly and adjust fees for all the applications and other memory hog files it would otherwise exclude. I really don't want to have to learn what Mozy churn is, not that my Time Capsule gives me much user-friendly log detail.

I connected an external HD to Time Capsule to use for iPhoto library - can I include it in backup

OK - So my Macbook Pro's 200GB hard drive is cramping my style. I have a 500GB Time Capsule that I use for backups. I have a 1TB Western Digital external HD that I have no connected to the time capsule, and moved my iPhoto library to it.
I'm continuing backup up my Macbook Pro to the Time Capsule hard drive, but I'd like to include the data on the external hard drive.
i can't seem to figure out exactly how to include it. i plan on putting all my pictures and videos on that hard drive, and i'd rather leave it plugged in to the time capsule rather than plugging it in to my macbook every time i need it.
Thoughts?
And - to add to that, can i access the iPhoto library remotely if i am travelling? I know i need to do the OS update to benefit from the cloud services, but i was hoping to figure this out first
running OS X 10.6.8

Why is leaving it connected to the time capsule not recommended?
As LaPastenague previously mentioned, Time Machine cannot backup a network drive, so you have to use yet another application if you want to automate backups.
i just thought it would be nice to have it as "networked attached storage"
It's nice, but again, you have to add more actions to backup the attached drive.
iPhoto has its own requirements as far as libraries, etc. You really should post in the iPhoto support area to let the experts over there sort things out.
iPhoto
Everything is much simpler and more reliable when a drive is connected directly to a Mac, but it's up to you to decide what you want to do.

Connecting Time Capsule with WildBlue Satellite Service

HELP! Please...
I am trying to set up Time Capsule to work with my satellite service, WildBlue, and I can't get it working properly.
Before WildBlue was installed, I connected my iMac and my wife's iMac (it's on Mac OS 10.5.0), one at a time, with Time Capsule directly via Ethernet and back-up each iMac.
WildBlue satellite service was installed yesterday and the installer had no idea how to hook everything up. It was his first install. I was able to connect the WildBlue modem via Ethernet directly to my wife's Mac and made it work. When I try to add the Time Capsule, that's where I run into problems.
I ran the Ethernet cable from the WildBlue modem to the Internet WAN port on Time Capsule and I could not get it to work at all via AirPort. I tried using AirPort Utility and System Preferences - Network and could not get anything to work. I then ran an Ethernet cable from one of the four Ethernet plugs on the back of Time Capsule to the Ethernet plug on the back of my wife's iMac and was able to connect to the internet and get email on her Mac. I tried to run Time Machine, but it can't find Time Capsule! The only way it seems that I can get her iMac to do anything is to either connect it directly to the modem without Time Capsule or run the Ethernet cable thru Time Capsule to the iMac and not be able to connect to Time Machine. I still could not connect my iMac (it's on Mac OS 10.5.4) via Airport no matter what I did.
Can someone help me so that I can get Time Capsule connected and working the way it should?
My understanding is that I should be able to connect Time Capsule to the WildBlue modem via Ethernet and then connect my wife's iMac directly to Time Capsule via Ethernet and still be able to run Time Machine to back-up her iMac. Her iMac and the WildBlue modem sit in the same room together and my iMac is on the other side of the house where I want to use AirPort to connect to Time Capsule so that I can back-up my iMac and have access to the internet. If this isn't the way it is going to work can someone explain it to me on how it should and how I should set everything up to work correctly?
Thank you in advance for any help you can provide me.
Rod

You can, but devices connected to the D-Link switch will drop to a maximum of 100 Mbps speeds. The Time Capsule supports 1,000 Mbps or Gigabit speeds.
If you plan to transfer a lot of files using Ethernet, the numbers speak for themselves.

How do I use my time capsule as wifi for my xbox one?

How does one setup a time capsule to use as a home network to allow Xbox one usage as well?

set up the time capsule with an iOS device, a Mac or a PC, and then connect the Xbox to the time capsule like with any other router. however, for some Xbox features, you'll need to do specific setting changes. see this thread: Apparently I need to open several ports on my Airport Extreme to be able to chat on Xbox One.

How do I connect an old Time Capsule to look for data from a previous OS?

Hello. I replaced my old Time Capsule with a new one a few months ago, and broke in the new Time Capsule with a fresh backup of a clean 10.9 install after migrating my user account.
Today, I noticed that there were some folders full of personal data that are neither on my MBP, nor in my Time Machine backups on the new Time Capsule. I am hoping that these folders still exist on my old Time Capsule which I used with 10.8.
I'm wondering how to search through my old Time Capsule and its Time Machine backups. Specifically, I'm wondering how to connect it to my MacBook Pro, and whether I will be able to search for my (hopefully not) lost data through the Time Machine interface, or through the directory structure contained in Backups.backupdb.
Can anyone help me out with a plan to proceed?
Thank you very much.

1. Turn off Time Machine in System Preferences
2. Unplug new Time Capsule
3. Turn off Wi-Fi in the menu bar
4. Attach old Time Capsule to power
5. Attach old Time Capsule to MBP via ethernet
6. Wait for old Time Capsule to appear in Finder > Sidebar > Shared
7. Select old Time Capsule in Finder > Sidebar > Shared and Connect to old Time Capsule
8. Select the Data directory
9. Double-click on the .sparsebundle file that represents the volume that was backed up on the old Time Capsule
10. Hold down the option key and click on the Time Machine icon in the menu bar and select Browse Other Backup Disks...
11. Select the Time Machine backup disk you would like to browse and choose Use Selected Disk
12. Browse old Time Capsule backup in Time Machine environment, restore data as normal, exit Time Machine as normal
13. Eject old Time Machine backups (the .sparsebundle you mounted) under Devices in Finder > Sidebar
14. Eject old Time Capsule under Finder > Sidebar > Shared
15. Disconnect ethernet; disconnect old Time Capsule from power.
16. Plug in new Time Capsule (it boots); turn Wi-Fi on (reconnect to network, if necessary); turn Time Machine back on in System Preferences

Time capsule is in for service repair & I'm worried about my data security

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