Time Capsule is not seen by Windows Computer :(

Hello everyone. I have a 500GB Time Capsule, I believe it is the first model that came out. I have a PC that currently has Windows 7 installed on it, and a MacBook Pro with the latest version of Snow Leopard. I have always been able to access the Time Capsule on the MBP.
I just installed Win7 from Windows XP. Before I started fiddling around with the Win7 install (had to create a bootable thumb drive because my dvd drive is being exclusively grumpy), I could access the Time Capsule's shared folders with no problem. After I got the Win7 drive complete, I was unable to connect to the Time Capsule. Even after I got Win7 up and running, the latest AirPort Utility installed et cetera, I still cannot see the shared folders on the Time Capsule.
I can log into the Time Capsule using the AirPort Utility on both the Mac and the PC, but when I go to connect to it with the proper password I get errors. First one I got was error 53, so I enabled NetBIOS under the TCP/IP settings for my network adapter and restarted my machine. No luck, it still gives error 53 (make sure netbios is enabled and try again).
Anyone have any idea what I can do to resolve this issue?

I'm also getting the same message. I'm running Windows 7 Premium 64 bit. When I go to "SAVE BACK-UP ON:" the only device recognized is the DVD-RW drive. The windows computer networks fine through my home network and with my Mac computers, I just can't back up to the T/C's hard drive.
I did find the following information while trying to fix the problem under SET BACKUP> GUIDELINES FOR CHOOSING A BACKUP.
"You can only save your backups on a network location on Windows 7 Professional, Ultimate and Enterprise"
Also on windows website under compare, it says "In addition to full system back up and restore found on all additions, you can backup to a home or business network." There is no check mark for the premium edition.
Can you others that are having this problem tell me what edition your using??
Thanks in advance

Similar Messages

Use time capsule for backup for HP Windows computer?

How can I use Time Capsule for backup on a HP Windwos computer?

Apple does not offer Windows backup software.
A popular PC application used to backup a PC on the Time Capsule is Genie Timeline Pro. You might want to take a look:
Genie Timeline Pro | Overview | Time Machine Backup Software for ...

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

igonneau wrote:
Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer?
You can, but how are you going to back up those other files? When (not if) your Time Capsule fails, you risk losing them. See #Q3 in Using Time Machine with a Time Capsule for details.
Then can i access these files only on the time capsule without connecting it?
Not sure what you mean. You have to connect a computer, either via Ethernet cable or wirelessly, to read or write to the disk.

Time Capsule crashing; not appearing in AirPort Utility

Hi all
My Time Capsule keeps on crashing, and is currently not appearing in the AirPort Utility window. I restarting it by unplugging it and plugging it back in again, but it will randomly crash again, or the sessions will be interrupted on the TC drive and the additional HDD that's plugged into it. I'm not really sure what's going on here. It's not like I'm sitting too far away from the Time Capsule (less than 3m, in fact).
The only thing that's going on that could be causing this, as far as I can see, is my attempting to migrate my files and folders from my old PowerBook to my new MacBook Pro (a procedure that is not, in all honestly, going all that well).
Thanks in advance

Rob,
If you don't mind a few more suggestions...
*_Time Capsule Weak Signal Strength / Dropped Connections_*
Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Proximity To Other Devices*
One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
*Change Firewall Settings* #
Go to System Preferences --> Security.
Click the Firewall tab.
Change setting to “Set access for specific services and applications”.
The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
*Change Time Capsules’ Channel*
Launch Airport Utility.
Select the device on the left.
Click "Manual Setup."
Select “Airport” in the toolbar.
Click the "Wireless" tab.
If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
Click “Update”.
Close Airport Utility.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Faulty Airport Card*
One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
[http://support.apple.com/kb/HT2601]
Let us know if any of the above helped improve your situation.
Cheers!

My time capsule is not connnecting to the internet

My modem stopped working and I have a new one, now my time capsule /private network from it is not connecting to the internet
Any ideas?

When you replace a modem you have replaced the KEY part of the network.. the Airport /TC needs a factory reset to work again.
No files are lost doing this..
I have added some notes particularly for Mavericks/Yosemite as a new clean setup is also good time to fix network issues with names etc. Particularly for Yosemite this is important.
A factory reset of the TC is the start.. it is required so you can find it again.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
There is more if you need it.. This thread is help.. read from bottom last post up.
time capsule device not found

HT1178 air time capsule is not accepting external hard drive content in back up

Own a mac air and have an external seagate hard drive. Bought airport time capsule and want to include or transfer the seagate content to the airport time capsule. I used the seagate drive as external hard drive but want the content to be available in the airtime capsule. When trying to generate back up (while seagate is connected) it only inclydes the content on the mac air flash memory. In the air capsule menu I do see the seagate but I don't believe it is excluded from the backup? Again I want it included in the back up.
Thanks!

The list is backwards.. anything on the list is excluded.. it has to be off the list to be included.. by default external drives are excluded.. you must remove it from the excluded list to include it.
Please note.. sharing content of an external drive via a Time Machine backup is not going to work.
Time Machine is designed to create an exclusive virtual disk on the TC for that particular computer.. although other computers can access it .. it is specifically designed to be difficult.. nor are files in formats that can be used directly.. the file has to be restored to the computer.
Time Capsule is not designed as a NAS and usage of it that way is often going to lead to problems.
Read the info in Pondini how best to avoid the worst aspects of that.
Q3 here http://pondini.org/TM/Time_Capsule.html
Remember if you share files from the TC they have no backups and Time Machine cannot backup network drives.

Time Capsule Installation on VMware Fusion Windows xp and Mac 10.5.2 sides

I've got the Time Capsule w/ time machine working on the Mac side of my laptop, and yet am avoiding a second attempt to load / install the same on my XP side due to the first time I tried, it didn't work and I had to go back and re-install it on the Mac side.
I'm assuming that the currently working 'Time Machine' is only able to see and back-up, via the Time Capsule, the Mac side of the hard drive? Although, if it sees the whole drive, both XP and OSX sides, then all is good, and my windows based data is being backed-up.
Maybe the Time Capsule can only work with windows as an external drive,
and yet hoping it can also work as a semi automatic back-up disk.
Appreciate any insight, advise and/or references to material that would help.
Thanks

I asked this very question on another forum, as I had received differing answers previously. Here is the link to my question and to the answers I received, which seem pretty dispositive. http://forums.macrumors.com/showthread.php?p=5305380#post5305380
As you will see, the short answer is that the Win side is not being backed up, but how you should configure your TM backups of your Mac side depend on whether or not you first partitioned with Boot Camp and then installed VM Fusion, or whether you installed Fusion without Boot Camp. (I now use Windows Live OneCare to back up the Win side to the TC, although configuring it to work with TC was a nightmare I care not to have ever to repeat.)

SHARE TIME CAPSULE AS THROUGH INTERNET WITH WINDOWS 7 SMB

SHARE TIME CAPSULE AS THROUGH INTERNET WITH WINDOWS 7 SMB

Most ISP correctly block SMB over internet. It is too insecure .. use VPN to a different router and place the TC behind it.
Besides TC does not expose SMB to WAN.. same reason. You have to port forward SMB.
You can use SMB on some strange port.. there are instructions if you want you networked just use them.

Time capsule does not appear in shared devices

All of the sudden my Time Capsule does not show up in the shared devices. It's all up to date, it is working fine as a router and internet connection works fine. It also show up in the airpot utility and the light is green however it does not show up on the shared devices so I cannot access the data folider anymore.
Furthermore Airport utility indicates that the disk is damaged but I cannot repair it because I cannot access it.
Any ideas? (beside doing a reset which I have already done)

That is bad.. the light should not be green unless you told the TC to ignore the problem.
A damaged disk has to be replaced.. if the SMART has gone off or is showing as bad or no capacity then you need to replace the disk (or if under warranty.. the whole TC).
How old is the TC?
Model number from the base A1xxx helps.
You can try doing an erase from the airport utility if the disk shows up at all. But if SMART has gone off the disk will need replacement anyway.
If less than 1year return to apple for warranty replacement.. and if you have applecare on a computer it will cover the TC for up to 3years although the rules are strict.. so check.
See instructions for removal of the hard disk.
http://www.ifixit.com/Device/Apple_Time_Capsule_Model_A1302
Certainly if the TC is older than 3years.. it might be better to consider replacement. Certainly replacing a hard disk could be just short fix until the power supply also goes.

Time capsule does not appear in the finder.

My time capsule appears in airport utility. It is ready to go. I have it on ethernet because airport isn't a very powerful wireless router. The time capsule does not appear in the finder. It does not appear in the disc utility. It does not appear in time machine. The airport utility will do factory resets, get it ready for internet, whatever. The rest of my net work can not see it.
I have done the finder preferences. I have restarted the computer, jiggered the sharing preferences, done factory resets, tried to find sparce bundles and sparse bundles, reset the finder, force quit finder, tried to find finder plsts, trawled the discussion pages, tried to find server addresses and apple ids. Nothing seems to work.
Time capsule never seems to work as smoothly as it supposed to. I shudder to present my problems to apple support because I know that its a long road and will probably end in tears. But here I am, naked before this disappointing edifice.
Does anyone have any ideas?

What is the make and model number of your modem?
I have a microwave modem on my roof. I don't think that has anything to do with this. I am not using my airport for a wireless router, only as a time capsule connected by ethernet. The Airport Utility calls my airport : Airport Extreme 802.11 ( 1st Generation )
Is the Time Capsule acting as your main router or is another device handling those services?
No, I have a lyncsis router. The wireless router function on airports doesn't seem to work very well. I don't think thats a problem with mine. My brothers have gone with lyncsis as well.
Was the Time Capsule visible in the Finder before, and is now "lost", or has it never appeared in the Finder?
It appeared on my previous laptop. That died. Now I have an imac. The airport has never appeared on the imac.
Thanks for trying to help so quickly
JOhn

I'm receiving an error message that reads "The backup disk image '/Volumes/Data/my name's iMAC.sparesebundle" is already in use. The time capsule is not backing up any files.

I'm receiving this error message about my Time Capsule:
"The backup disk image '/Volumes/Data/my name's iMAC.sparesebundle" is already in use. The time capsule is not backing up any files.

1. Open the Sharing preference pane and check that the computer name hasn't changed without your knowledge. For example, if the name was "X's iMac," it might now be "X's iMac (2)". In that case, restore the original name. You may have to click the lock icon in the lower left corner of the preference pane to unlock the settings. Test. If there's no improvement, or if the name had not been changed, continue.
2. If you're backing up to a Time Capsule, or an AirDisk attached to a 2013 or later model AirPort Extreme base station, restart it in either of the following ways:
☞ Disconnect and reconnect the power adapter.
☞ Select the device in the AirPort Utility application and then select
Base Station ▹ Restart
from the menu bar.
If AirPort Utility notifies you of a firmware update, install it.

I want to move my photos from iPhoto to Time Capsule to make space on my computer. What's the best means of doing this?

I want to move my photos from iPhoto to Time Capsule to make space on my computer. What's the best means of doing this?

Please do not do this.
The Time Capsule was designed for your backups.....not as an everyday hard drive. Access to the Time Capsule is slow.
If there is any loss of connection between iPhoto and the iPhoto library when you are reading or writing, the entire iPhoto library is easily corrupted.
The chances of corruption are even more likely if you are using wireless on the computer.
And....even if you decide to risk this....if you move your "original" iPhoto library to the Time Capsule.....how will you make backups of the library?
The only copy of the library will be on the Time Capsule....you have no backups.....when, not if, the Time Capsule has a problem.
Simply stated, I would never do this with any important data that you cannot afford to lose. Please post in the iPhoto support area if you need to confirm this.
iPhoto
If you do want an idea of how to move your iPhoto library correctly, post back and we can help.

Time capsule does not show the blue bars near backing up. Any idea why?

Time Capsule is not showing that it is backing up. Any idea why?

For some reason it was going in a loop. Support had me omit some com.apple....plist files. Retarted and Tiime Capsule started as though it had never seen the external hard drive. I set it up again and it worked fine.
Thank you,

Does Time Capsule back up everything on my computer? If I inadvertently delete photos from iPhoto can they be retrieved from Time Capsule?

Does Time Capsule back up everything on my computer? If I inadvertently delete photos from iPhoto can they be retrieved from Time Capsule?

About TM "Backup Drive is Full"
Alert TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.
So, how long a backup file remains depends on how long it was on your Mac before being deleted, assuming you do at least one backup per day. If it was there for at least 24 hours, it will be kept for at least a month. If it was there for at least a week, it will be kept as long as there's room.
Note, that on a Time Capsule the sparsebundle grows in size as needed, but doesn't shrink. Thus, from the user's view of the TC it appears that no space has been freed, although there may be space in the sparsebundle.
Once TM has found it cannot free up enough space for a new backup it reports the disk is full. You can either erase the backup drive and start your backups anew or replace the drive with a larger drive.
Also, see Pondini's Time Machine FAQ

Time capsule light not on - any thoughts on what is wrong?

Has anyone experienced your TIme Capsule light not being on after rebooting several times?

Leave it off for a few hours.. if it gives a flicker and then fails again.. the Power Supply is indeed dead.
How old is it and what model.. A1xxx from the rubber foot?
It is absolutely normal on the Gen1 and Gen2 TC for this to happen.. indeed if it is one of those, A1254 or A1302 it has lasted longer than most.
If it is Gen3 ie A1355 it is a different issue.
Apple will replace if in warranty of course or less than 3years old and you have applecare on a computer, with certain conditions.
You can repair the earlier ones if you are so inclined.. and Apple cannot or will not help.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
Somebody is selling Delta power supplies new from HK which are being resold in the US for $10 more on ebay.. just look it up.

Time Capsule is not seen by Windows Computer :(

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