Time Capsule isn't working

Can someone give me a quick run-down on the steps to take to bring our Time Capsule back on-line.  It doesn't seem to be doing the automatic backups it's supposed to do.  Thanks!
CaptMike123

Is the light on the TimeCapsule Green ? (which means TC is configured okay) or Amber ?(issue is with the configuration/hardware network connectivity and accessibility).
You can power cycle it by pulling the power plug in the back and see if there is a change in the Status light.
If the light on Time Capsule is Green then please use Airport utility on your Mac to look at the configuration.
If Config looks okay, focus on the Time Machine Settings, deselect the Time Capsule disk and then reselect it and try a BackUp Now.
Please post the exact error message in time machine, perhaps a snapshot if possible as well.
Hope this helps.

Similar Messages

  • Installed Snow Leopard now my Time Capsule isn't functioning.... HELP

    Good news- my lovely wife bought me Snow Leopard for my birthday last week.
    Bad news- since I've installed it my Time Capsule isn't backing-up....
    I've tried two overnight, yes overnight, attempts at backing-up, plus countless other aborted attempts. Time Machine, manages to 'calculate changes' and on one of the occasions even started to back-up but managed only 470MB before failing to register any change for the next 7 hours....!
    This is driving me nuts!
    I've been into my local Apple re-seller (I wish I was in the States) and suggestions have been:
    1. Change the computers name.... the idea being it'll see it as a whole new back-up. Hasn't worked.
    2. Erase all my back-up to date and start again..... Really, what and risk losing everything.
    Can someone out there help me..... please.
    Merry Christmas.

    Hi, and welcome to the forums.
    It's probably something simple, but you need to know why the backups are failing.
    Start with the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
    It will show you how to locate the message(s) that describe the problem, then help you fix it.
    If that doesn't help, post back with details, including all the messages, your setup, what you've done, and the results.

  • My Time Capsule does not work with existing WiFi

    Following a question solved on March 24 by LaPastenague, but gone bad again.
    Apple AirPort Time Capsule
    I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
    I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
    Since we stay 2-3 weeks on two locations, one in Norway and one in Sweden (two different countries) we must use Mobile Broadband 4G, cables or fibre connections are useless for us, and we don't have it up to the houses. I have one mini router for each country, we bring with us iPhones, iPads, iMac, Apple TV, APExpress. When we pass the boarder I change the mini router, and the system continues working perfect on the WiFi, except the APExpress that needs to be reconfigured,  but then it works.
    The APTC was difficult to make working as it would not accept to be in an existing network, but with good help from the Apple Community, LaPastenague, with forcing the TC connect to the APE with Ethernet cable in bridge mode, ref "My Time Capsule does not work with existing WiFi" from March 24, the problem was solved and all gadgets worked together in a perfect harmony, until we changed location.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    I have a slight feeling that the two WiFi bands are making the trouble as during the configuration of the TC sometime the last figure 6 and 7 pops up, and that has something two do with the two different 2,4 and 5 GHZ bands
    So, I am curious if you have any idea ?
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?

    I can deal with the last question first and easily.
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
    Open the airport utility .. go to the disk tab and select erase.
    When you select erase you will get mulitiple options.
    Quick removes the file table but does not delete the files,, it takes 2min or less.
    A Zero out data is the secure way,, by writing 0 ie low level drive format.
    It can take several hours..
    7 pass will take a week.. not recommended..
    35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    The fact that it did work and has now failed might point to faulty unit.
    The only way to tell is reset it properly to factory and start over.
    Universal Factory Reset.. any model TC or AE.
    Unplug your TC/AE from power or turn off at the power point.
    Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
    Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
    Note..
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
    No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
    Remember to keep all names short, no spaces and pure alphanumeric.
    Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it.

  • Time capsule no longer working

    My time capsule has stopped working entirely.  No longer can use it for my network and it no longer backs up.  My mac book does not even recognize it. any suggestions or is it fried?

    Does "no longer working" mean that the Time Capsule will not power up at all?
    If the Time Capsule will power up, please describe the indicator light on the front panel.....green, flashing amber, solid amber, etc.

  • I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data.

    I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data and it does not show on the desktop when connected.

    Ok if disk utility was able to verify the drive I doubt there is any problem.. are you trying to open a TM backup??
    You need to mount the sparsebundle then check the actual info inside the bundle.
    Don't use disk warrior.. if the disk has verified then unless you deliberately deleted files there is nothing that is going to do.
    Pondini has a lot of stuff about getting access to the sparsebundle.
    http://pondini.org/TM/17.html
    But if you have copied info to the TC that is now gone.. and the disk is ok.. I am not sure.. the TC will not have deleted the files itself.

  • I have two time capsules, one for work and one for home, how do I set up the work time capsule to only back up my work files?

    I have two time capsules, one for work and one for home, how do I set up the work time capsule to only back up my work files?  Also, how do I add co-workers to my work time capsule and wife to my home time capsule?  Thank you!

    You cannot have two different TC setups.. at least until Mountain Lion.. it did introduce some changes but I am not sure if you can setup two different configurations for TM.. you can use two different devices to back up to. I doubt this will help you.
    You might be better using a real backup software.. superduper, CCC, chronosync etc.
    The TC by default is available to any Mac in the network to do backups. TM will sort itself out and put each computer on a different backup. These are kept in separate sparsebundles.. so that is all fine.

  • HT1338 My Time Capsule isn't backing up.

    My Time Capsule isn't backing up. It appears to be plugged in, etc. - but the "green light" isn't on (orange light isn't either) and therefore it's not backing up. Any suggestions on what I can try to get it backing up again?

    Have you received any error messages?  If so, what do they say?

  • Time capsule isn't baking up

    Hello. my time capsule isn't baking up. spent the whole night "preparing to back up". what can i do?

    We need more info.. you need more info..
    Load the widget to get log messages so you know what is going on.
    A1
    http://pondini.org/TM/Troubleshooting.html
    He also has lots of issues that should cover long preparation.. you should verify the disk and the sparsebundle on the TC.. A5
    Look at D1.. stuck in preparing.

  • Tima capsule stop to work

    i've changed the name of my network and my time capsule stopped to work properly. actually time machine says "i cannot activate the image of back up disk"
    i've tryed to initialize the disk with the disck utility and now from the disck utility TM is all free (no space allocated) but Time Machine continues to try to make incremental back up and doesn't work !!! i've tryed to cancel with zeros old backups space but is too long (it takes 7 days)
    with the disk utility i've changed the name of the disk

    That's right, I can't connect after a Hard reset. I get the same message.
    " Connection Failed
    The server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again."
    When I use a program to identify wireless networks the Time Capsule shows up.
    Would the fact that I had a different name for Time Capsule before I Hard Reset create some sort of a problem?

  • HT2284 My Time Capsule just stopped working.

    Thank you in advance for any help. My Time Capsule just stopped working and I do not get the 'Connection Failed' error message as the Time Capsule is not showing up in the finder window. The light continues to flash amber on the Time Capsule. I am using it with my iMac running Lion. Any help will be really appreciated.

    This is just typical Lion.. reboot the TC.. if that doesn't work.. reboot the whole network from fully off.. in order.. modem.. router/TC.. clients. 2min gap between each.
    If still has issues.. press reset on the TC and redo it.
    Download a utility that has tool properties..
    http://support.apple.com/kb/DL1482
    Just ignore the toyland version in Lion.
    Next time it happens go to disk page in the utility and hit disconnect all users..
    C12 and C17 can suggest some other things.
    http://pondini.org/TM/Troubleshooting.html

  • My time capsule has stopped working.

    My time capsule has stopped working. I get following error message The backup disk image “/Volumes/Michael Campbell's Time Cap/iMac.sparsebundle” could not be accessed (error -1). I tried everything including deleting all the data and starting again. It then works for a few back ups and then gives the error message. I have tried to repair the disk but that is grayed out.

    Found this elsewhere so I will try it
    Go to App folder
    Open Utilities
    Click on AirPort Utility
    Highlight your Time Capsule
    Go to Manual Setup
    Click on Disks
    Highlight your Time Capsule
    Click on Disconnect All Users
    Close AirPort Utility
    Go to Systems Preferences
    Click on Time Machine
    Click on Select Disk
    Find your Time Capsule and highlight it
    Then click on USE BACKUP DISK.
    Go to the Menu Bar and click on the Time Machine Icon
    Click on Backup Now
    It should work

  • Time Capsule backup not working anymore after upgrade to Snow Leopard

    Hi,
    after I upgraded to Snow Leopard I started the backup process with the time capsule. Within several days I tried this about 5 times and the iMac crashed or froze after some time doing the backup - but it never completed.
    I then deleted the whole content of the time capsule and started a fresh backup. Now I receive a message after some gigabyte that there was a problem and I should try it again. Again the backup has not finished so far. I tried to reduce the amount of files to backup by excluding folders - no chance. Since the upgrade to snow I was not able to complete one single backup.
    Any ideas or similar experience?

    I have had a similar problem. I have the latest 1TB Time Capsule and backup worked fine in Leopard. I am backing up over my home wireless network. The backup starts, but at some point it freezes with the spinning pizza wheel if I click on anything. Everything freezes with no possibility of force quitting any application.
    I tried trashing the plist for Time Machine, but that didn't work. Tonight I'm going to try a backup with the computer connected to the Time Capsule by Ethernet.
    I can access my existing Time Machine backups on the Time Capsule.
    This is a frustrating situation. But for this, SL works great, but this problem is a critical one.

  • Time capsule: will it work wirelessly without disrupting my wireless system?

    Time capsule: will it work wirelessly without disrupting my wireless system?

    This type of setup is difficult, and not officially supported by Apple for good reason.
    Before you attempt this, you should know that this type of setup will require a "double hop" wireless connection for backups.
    In other words, for your Mac to back up, the wireless signal must travel from your Mac to your wireless router......hop one.....and then travel from the wireless router to the Time Capsule....hop two.
    This doubles the chances of an error occurring and unfortunately also doubles the amount of time that it will take for a backup to occur.
    I've tried this type of setup a few times as an experiment. It gives new meaning to word "SLOW".
    In addition, the Ethernet ports are disabled in this type of setup on the Time Capsule, so it is not possible to use them for any purpose.
    Bottom line....the fact that the Time Capsule can possibly be configured this way.....does not in any way imply that it should be configured this way.

  • Time capsule hard drive working slowly on mavericks

    I would like to know why time capsule external drive works so slow after Maverick update   ? Cause now if you want to open folder in time capsule external drive it takes a while till it opens ? After it opens you you cant see any files for a while to just after some time it appears.

    Thanks LaPastenague, but interestingly, the issue turned out to be rather esoteric.
    We have a headless Mac running as a home theater pc. Apparently, it tried to do an hourly TM backup just as Carbon Copy Cloner (which runs a completely seperate backup) put the computer to sleep after it completed its backup.
    So when the home theater Mac woke up, for some reason it kept having trouble attaching to the Time Capsule disk to do a TM backup...
    ...which is what was making my TC hard drive spin up and down and up and down and up...
    As soon as I fixed the error and the home theater Mac made a successful TM backup, all was well once again.
    (And I've since installed TimeMachineEditor, so these types of backup collisions won't happen anymore.)
    Hope this helps someone else down the line...
    Thanks!

  • Time Capsule does not work and i can not not mount it anymore, even after follow all apples instructions at FAQs

    My Time Capsule suddenly stopped working, and i can not even mount it anymore. When i ask for a backup, the time machine keeps looking for a disk with no success.
    I tried all the FAQs suggestions:
    1) I change the name of the disk using Airport Utility;
    2) I updated it using Airport Utility.
    Now i can not even try to erase the disk because after to update it, the disk in not listed anymore.
    Now i can just read a "internal disk needs repair" message. that wasn't there before, having in mind that the first response was "there is no space at the disk for a backup".
    What can i do?

    The TC has a fault..
    Power it down and let it cool off overnight. Power it on again the next morning and check if it works.. no luck factory reset.. do all the tests quickly as you have 10-20min before the Temp rises to kill it again.
    No luck it is dead.. give us the actual model number.. A1xxx from the base.
    How old is it?? Beyond 3years they do become dodgy.

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