Time capsule keeps disconnecting from my computer

I am constantly having this problem with my 1TB TC...through out the day it will give an error message that it has been interrupted and it will drop off. I have it set to mount on my desk top when I start up my computer but it disappears then. The only way I can get it back is to unplug the TC and restart it and then restart my computer...this is really annoying and I think I am going to get rid of it.
If anyone can help me here it would be appreciated otherwise its going down the road...

You would open AirPort Utility, click on Manual Setup. On the Summary Page, click on "Version" and another window will open to allow you to choose other versions of firmware. Click Update to restart the TC.

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Time capsule keeps disconnecting from the internet

My MBP was previously connected to the internet via my sky netgear router, with no issues.
I have recently purchased a 2TB time capsule and connected that to the sky netgear router via an ethernet cable.
I then set it up as its own wifi network. Now it keeps disconnecting from the internet every 5 mins or so. I know that the internet is fine as I can hook up with my netgear router with no issues. I cant seem to find any settings to play with. Earlier posts seem to suggest firmware issues, but since this is a brand new MBP and TC, I can't understand what the issue could be.

Give us the full blown picture of the network.
What modem? Is it a router?
Is the TC in router or bridge mode?
Can you test with ethernet.. does the same disconnect happen when wireless goes down?
ie is this a router issue or a wireless issue?
If wireless can you try setting all that is now auto, to manual settings.. wireless channels.. unfortunately I think wireless mode is no longer accessible. Different names for 2.4ghz and 5ghz.
There are no new drivers.. That would only be relevant to AC wireless anyway.. or the firmware of the TC.
But you are running the latest firmware.. 7.7.1 which does mention some (rare) disconnections.

Time capsule keeps disconnecting intermittently. I have reverted to an earlier firmware (7.6.1) but I am still having an issue. Any suggestions?

My time capsule keeps disconnecting intermittently. I have reverted to an earlier firmware version (7.6.1) but this has not solved the problem. Any suggestions?

Disconnecting what?
Wireless?
Internet?
Local lan? Hard disk in the TC?
Pray be specific.
When it is disconnected how do you fix it?
If the computer is plugged in by ethernet and wireless turned off, does the problem stop?
There is a bug .. well several really in the networking of Mountain Lion.. which seems to be worse with the TC.
It will lose access to the hard disk on regular basis. and it is just that .. a bug.. a reboot of the TC fixes it.
Did you use all very short names for TC.. wireless and disk name?
Is the issue with Time Machine? Or what and how are you using the computer that causes the problem.
Pondini has listed several solutions or work arounds for TM. See C section of his KB. on troubleshooting.
http://pondini.org/TM/Troubleshooting.html
C12 and C17 being the most common.. asked several times a day.

Time Capsule keeps disconnecting while trying to backup or copy files, can someone please help me?

I have a MacBook Pro, a Desktop PC running Windows 7 and a wifi router connected to the Broadband Internet. All devices share the same local network.
My Time Capsule (early 4th Generation) is connected via ethernet directly to the modem, I'm also able to connect wirelessly.
I also have an external seagate 3t drive connected to the time capsule.
For some strange reason, my Time Capsule keeps disconnecting form the Network after I try to access the data either in the tc or the hd, however the light is always green.
The problem mainly happens when copying data either from my Windows PC or my MacBook Pro: eventually, the connection between it and the Time Capsule is lost, interrupting the copy. It keeps happening every time, after a while, and only gets fixed rebooting Windows and the Time Capsule. I can't copy my PC data.
I've tried soft and hard reset, the time capsule it's discoverable again and able to connect either via ethernet or wirelessly, however if I try to copy something to it or do a backup, it immedialty disconnects itself.
Can someone please try to help me solve this issue?
Thanks

Wow! Thanks so much for such a prompt reply and for trying to help me, I really do appreciate it.
Your reply is so detailed because, unlike me, you are an expert, so I’ll try to answer the questions you are asking, however I’m not that good at computers so please be patient and excuse me.
1. Network layout.
What is the wifi router you have??
Answer: I’m connected to the internet through my ISP (centurylink formely Qwest) modem, ZyXel Q1000Z, I went to my modem page and copied this for you, it hope it helpsModem Status
Modem Parameter
Status
Firmware Version:
QZZ001-4.4.015.1-Q1000Z
Model Number:
Q1000Z
Serial Number:
S110Y12050750
WAN MAC Address:
40:4a:03:f4: I deleted some #s to post it
Downstream Rate:
20127 Kbps
Upstream Rate:
892 Kbps
ISP Protocol
PPPoE
Encapsulation:
ATM - LLC Bridged
I presume this is modem as well.. please give all the details of the modem router .. make and model and what role it has in the network.. ie main router or bridged. If wireless is running what you do with it. Are devices connected to the modem router and so some devices are connected only indirectly to the TC?
Answer:
Make and model listed above, not sure about the bridge thing but in the image above it says something about encapsulation, does that help? If the wireless is running, (I assume you are talking about TC) I usually backup my MBP and my Windows PC, I also have a Seagate 3T Connected to the TC and I save music, photos and files on it to share within my network. Yes there are tons of devices connected to the modem, eg. Mac, MBP, MAir, Ipads, AppleTVs, iphones, printers, etc. Although when I first set-up time capsule (about 1 ½ years ago) I created a wireless network connection, Nobody ever connects to that network to access the internet, the only person that connects to the TC is me and that will be either through my MBP or my pc.
I think I should mention that my ISP modem is connected to my PC through and Ethernet cable, although I connect wirelessly to it and my TC is also using an Ethernet cable to connect to the modem, however I sometimes connect to TC wirelessly. Not sure if you needed to know that be just in case.
What setup and role does the TC have.. ie is it router or in bridge. If the main modem is also router than the TC must be bridged.
Answer: Not sure??
What firmware is the TC running?
Answer: 7.6.4
Has this been stable in the past and now has failed.. or was it always bad?
Answer: Yes!, it used to be stable before, I really never had issues, this has happened since last November I think.
2. Initial changes to get the ball rolling.
Let me strongly recommend you do these thing...
Comment:
I’m about to do your recommendations after I finish typing this, however I thought I should mention that while on Windows 7, I am only able to see the TC on Airport Utility as soon as I unplug the TC and plug it back in, other than that TC doesn't show up on it, I am only able to see the TC through Windows Explorer/Network. Also sometimes while I’m doing something else, like being on the net, I notice the HD connected to the TC seems to be reading something
All SMB compatible names.. that is for windows to work properly.. so short.. 2-10 is plenty of characters.. but make 20 the limit, no spaces and pure alphanumeric. (This is narrow, but easy to remember).
Comment:
When doing the factory reset do I need to this SMB thing? I’m a bit confused here, you are talking about me doing manually, so I can type something like this right?
Good TC name. TCGen4
Good 2.4ghz wireless name. TC24ghz
Good 5ghz wireless name TC5ghz
Exactly what format is the USB drive? Is it partitioned GUID and formatted HFS+ on the Mac?? this is the only way really.
Answer: The Hard Drive connected to the TC is a Seagate 3t, I did do a partition GUID and half of it is to be used in my mac and the other in pc, I had no issues in the past with these partitions, I was able to save files from my MBP to the HD and from my PC to the HD, and then later able to see either files on both my mac or pc.
I use my TimeMachine to Backup on the TC and it backs up both the TC and the HD connect it to it, I then have another HD connected to my MBP and do another backup there, I have lost information in the past and that’s is why I do so many backups.
I also wanted to mention that most of the time the TC disappears from the network is when I try to copy something to it.
I'm also enclosing a couple of photos of my windows airport utility, I am not sure if they will help you know something, I deleted my name and Ip address.
Thanks again LaPastenague

My time capsule keeps disconecting from my Mac mini

Hello my time capsule that I am using as my iTunes storage drive keeps disconnecting its self of becoming disconnected from the Mac mini any ideas why.

taylojf wrote:
Hello my time capsule that I am using as my iTunes storage drive keeps disconnecting its self of becoming disconnected from the Mac mini any ideas why.
Some of the people in this discussion area.. keep telling people not to do this .. here is why.
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html
What you are experiencing is exactly why the TC is the wrong location for your library.
You might be able to slightly improve things..
You should use all SMB compatible names.. so that means short, no spaces and pure alphanumeric for everything.
You should use static IP or the TC itself .. this will be normal if the TC is router but if it is bridged the IP can keep changing.. so you want that to not happen.
And particularly in Mavericks you want to manually mount the TC by IP address.
Go, connect to server.. and type in the IP eg by default it is 10.0.1.1
AFP://10.0.1.1
Then you can save the password, public by default into your keychain.
This may help somewhat.. but in the end the TC is unsuited to this task.

Time Capsule keeps disconnecting as a router

I have Time Capsule connected by ethernet to my main Mac and serving as a wireless router for the upstairs Mac, Windows laptop, etc. It did a perfect backup, but my problem is that it seems to need periodic "re-connection" to any computer that wants to access it as a router. I don't know if this is a function of the initial big back-up it was doing, but even after that concluded, I'd be cruising along on the net until the connection from the TC timed out (for want of a better expression).
For now I'm using TC as a pure wireless HD and went back to my perfectly fine Linksys router and all is well. But for what I spent, and just on general principle, I'd love to get the TC working as a rock-steady router. Any suggestions?
Thanks.

Register by MAC address to the first device is generally used by cable companies. But the Modem acts as the first port of call and whatever device first is turned on, picks up the public IP address and the MAC is registered. It just works.
Your issue might be that the first device to register has a very long lease. Since you cannot power cycle you should ask the IT admin of the building who controls this setup to release and renew the IP after you plug in the TC otherwise it will not be recognised.. for days or weeks or however long the lease is set to.
But it could be 24hours.
Plainly you got the Mac Mini working.. how did you do that??
Sometimes you can just try overnight.. remove the Mac and plug in the TC.. but it is far easier to talk to the admin and get him/her to simply renew the lease.
The other method we use is spoof the MAC address of the device currently plugged in. ie grab the MAC address of the Mini and use it in the router.. to pretend it is really the Mini.. the router on the other end is none the wiser.
TC AFAIK, has no ability to spoof, but almost every other broadband router made can do it. Apple designed it for lowest common denominator in terms of networking ability.. to put it mildly.
Note your internet might be already behind a NAT.. if you use the TC or any other router in NAT mode there is an issue of double NAT with every site that requires interactive connection because there is no possible link from the site to your PC by forwarding the port. Double NAT effectively blocks it.
Check the IP you have on the Mini now.. if it is a private address.. ensure it is not 10.0.x.x by the way otherwise the TC will not work due to routing considerations. But any of the private IP address ranges are not routable over the internet and will give you issues.
http://en.wikipedia.org/wiki/Private_network

Time capsule remote access from friends computer

Heya guys.
Ive just bought a time capsule and i really like it. It just seems to work!
I have set it up with icloud and back to my mac. Which I am assuming that I will be able to access my time capsule when I am away from my network with my mac? Just spoke to apple support and they said thats not what its for??
But my main question is, is there a way to log into my icloud on a friends computer and see and use the files on my time capsule?
Thanks

Yes, that should be possible.
But there is plenty of slips as they say.
See Tesserax document on remote access.
https://discussions.apple.com/docs/DOC-3413
See the reality on the ground.. the whining of the masses.
https://discussions.apple.com/thread/3699096?start=0&tstart=0

My e-printer HP 4620 keeps disconnecting from my computer.

I have Windows 8. We bought the printer 5 months ago and it has worked just fine until two days ago.
Now the computer cannot find the printer. I have reinstalled all Software, entered the IP address,and reloaded all software - after two hours of loading everthing requested. Finally it started working.
Today it is off again.
Pleas tell me how to reestablish a premanent link between my computer and my printer

Hi steve1970,
Since you have the printer connected to the network but it continuously disconnects, I suggest using the following document; Printer Does Not Maintain Wireless Connection.
Please let me know the outcome of these efforts.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Can time capsule keep backup files that are removed from my computer

Can time capsule keep backup files that are removed from my computer? I am a photographer and have a ton of files that take too much space on my computer. I'd like to have a backup of them but keep them off of my computer. Does time capsul allow this?

files you remove from your computer will be removed from your time machine backups sooner or later.
better store important files on an external HD which, if connected directly to your computer and given enough space on your TC, can be backed up using time machine.

Why does my computer keep disconnecting from my wifi?

Why does my computer keep disconnecting from my wifi?

Some users with various Wi-Fi problems have reported that they were given the following instructions by Apple Support, sometimes with success. After completing the procedure, you'll have to recreate all your settings in the Networkpreference pane. Make sure you know how to do that before you begin. Taking screenshots of the preference pane may be helpful.
Step 1
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password. Reboot and recreate the network settings.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 2
Reset the System Management Controller.
Step 3
Reset the PRAM.

My ipod nano is fully charged (I believe) but every time i disconnect from the computer it turns itself off

My ipod nano is fully charged (I believe) but every time i disconnect from the computer the screen just shuts down and nothing happens. Occasionally it might work but the battery is already as low as it can go and turns it self off. What should i do?

So the iPod only powers on when connected to an external power source such as a USB port on your PC or when connected to a wall charger? If so, that is a very good indication that your iPod's battery is shot and in need of replacement.
Apple can swap it out for a flat fee or you can send it to a third party repair service for a bit less.
B-rock

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for.

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for. It has been working fine for years. All of a sudden I keep getting a message that TC (time capsule) cannot complete back up as it is already in use. I am doing the backups automatically through Time Capsule.

Restart the Time Capsule by disconnecting and reconnecting the power adapter. When it's back online, open the AirPort Utility application and check to see whether there's a firmware update for it.

External drive conntected to Time Capsule keeps losing connection

I've been having this problem since I bought my TC over one year ago. Other than this everything works fine (aside from the occasional need for a restart).
I have an external 500GB drive attached to my 500GB TC via usb. I use the TC strictly for backups and the other drive to host my media files. When I want to use those files I switch on the drive. Only about half of the time does that work. When it does work everything is fine. I see the drive in the finder as expected.
When it doesn't work, I can see the drive name in the finder. But if I click to go into the folder, I get an error saying that the connection cannot be found.
It shows up in the Airport Utility as normal.
Powering the drive off and on does not help.
Relaunching the finder doesn't help either.
The only way I can connect to the drive again is to either logoff and log back into my mac, or restart the TC.
It seems that my computer is remembering some kind of network disk mounting settings that don't get refreshed when I turn on the drive, but then do get refreshed when I logoff and back in. Does anyone know how I could force that refresh to happen? Has anyone had this problem before?
Any suggestions would be much appreciated
PS all my software and firmware are the latest.
Thanks.

OS X fan
This helped meRe: Time Capsule keeps losing connection in Finder
Dec 17, 2013 4:08 AM (in response to whootang12)
Left click on the Finder icon from the Dock and click "Connect to server...", go to recent server and click on your Airport Time Capsule.
THANK YOU!!!!
This solved it for me!

Messages and FaceTime keep disconnecting from my MacBook Pro.

iMessage and FaceTime keep disconnecting from my MacBook Pro. I’ve never turned either of them off on my computer, but every time I turn them back on, they work for about a week, and then I start getting messages and phone calls on my iPhone and iPad but not on my MacBook. Is anyone else having this problem?

I'll ask the hosts to move this post to Yosemite.
Handoff Continuity Troubleshooting
iPhone, iPad, iPod touch, and Mac using Continuity - Connect

Apple Time Capsule Keeps Dropping Internet

My Apple Time Capsule keeps dropping internet or having extremely slow internet. If I run a speed test I am getting 90+mbs. What occurs is if I try to load a page, there will be a very long delay and sometimes the page will eventually load, other times it won't. When I try to stream something from youtube, If I can get to the page of the video, it won't have an issue. When I hard wire to my modem, I don't have an issue at all. Only hardwired through the router or using wireless through the router does this occur. The light on the router never has turned amber and the link light on my modem is constantly flashing. The only thing that will occur is that the Apple Airport utility keeps connecting and disconnecting from my modem.
I've reset the router and modem. I've restored the router to factory settings and reset up my network, all to no success.
Any help would be greatly appreciated.
Thanks

Thinking I'll replace the motorola with a Cisco DPC3010
You may find it is not much better..
I do think the problem is more on the Apple side..
If you are a tech.. let me suggest you make yourself up a 100 mbit (ie use only the two pairs) crossover cable..
If that does not work.. try reverse polarity..ie in the ethernet on one end swap + and - .. It is an issue that has cropped up before where ethernet is just wired wrongly.. and it doesn't fail completely but becomes unreliable.
BTW the hardware reliability of the new AC version apple routers.. is definitely on the bottom of the apple list.
I bought an AC TC and the first one had this WAN port issue from day one.. when I replaced it after a week (it died completely which was convenient).. the second one has been much better).
The modems I have heard that works well is the zoom or ubee..
Using another router doesn't need to be expensive.. you can still stick to the apple in bridge.. you only need a router that does routing..
And the TP-Link can be flashed to gargoyle.. a hugely superior firmware btw.. solid .. reliable and it will track usage and do a lot of stuff well beyond Apple's keen.

Time capsule keeps disconnecting from my computer

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