Time capsule lost data

Hi, I have just had my TC replaced it had no light on the front, it had been working fine for several months. I have been told the data is not reteivable. Can anyone tell me why this is the case? TA

Without more information about the problem, we'll have to guess a bit.
If the TC was non-operational due to an internal failure, it is probably not possible to connect to it to retrieve the data on the disk unless repairs are made first.
If the internal drive was not damaged, it might be possible to open the Time Capsule and remove the drive and transfer the data to another disk. This would normally be an operation for an experienced technician.

Similar Messages

  • Time Machine set up on Time Capsule with data already on it

    I've had a Time Capsule for a while, using it with my Powerbook G4 running OS 10.4. I put a lot of data on it including my entire iTunes library. I just got a new MacBook Pro with OS 10.5. Now I want to set up Time Machine. Can I do this on a Time Capsule with data already on it? I haven't given it a try because I don't have the data on the TC backed up (I know I need to fix that). TM won't require me to erase the volume first will it?

    I discussed this issue with Apple Care at one point in the past when I was considering doing something similar to you.  They informed me that Apple does NOT recommend or support using Time Machine over a network (ethernet) connection.  They said Time Machine was not designed for it.
    Hope this helps

  • Lost time capsule historical data after upgrading to Maverick. Can I recover the data?

    When I enter the time machine, I can only see historical data for the past 10 days while I have historical data that goes back to August 2012. I can still back-up however. Maverick initiated a task on the time machine
    I have the new time capsule 2T

    Try all options except for the thumbnails.  If that fails:
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button,                         
    navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option             
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
    Note 2:  your current library will be left untouched for further attempts at a fix if so desired.
    OT

  • Time Capsule Died, Data Recovery Question

    Hello, I have either the 1st or 2nd generation Time Capsule which just recently died.  Since this is my backup drive, I will need to get the data out of this.  The tech specs say its a serial-ATA server grade Hard Drive.   What kind of case do I need to remove the drive from the capsule and put it into a case so that I can successfully transfer data?
    Would a 3.5 SATA case work?   Is it something else?   I've read about the repairs on these things, but am not interesting in soddering.
    Much help would be appreciated.

    Just go into a big computer shop or order it from ebay.. you just need the usb to sata cable and a power supply.. they sell it in a box for about $10. You only need it in a case holder if you intend to keep it that way.
    There are neat desk docking units you can buy where you drop the hard drive in the slot. A bit more than the bare cable.. easy peasy though.
    http://www.ebay.com.au/itm/USB-2-5-3-5-SATA-IDE-Dual-HDD-Hard-Disk-Drive-Dock-Do cking-Station-HUB-Reader-/170926246068?pt=LH_DefaultDomain_15&hash=item27cbff88b 4&_uhb=1
    Just type usb sata dock or holder or cradle into ebay.. and about 20,000 options will leap up at you.
    The drive in the TC is 3.5" standard sata. Don't take the server drive too seriously.. that is the one and only 500GB seagate in the original Gen1.
    To fix the TC you do not need to solder in parts yourself.. there is a list of people who can help you.
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repairers
    And kits available.. https://sites.google.com/site/lapastenague/time-capsule-power-supply-repair-kits
    The units are a drop in replacement.. but change the TC from AC powered to DC powered.

  • TIME CAPSULE lost JPGs (not via regular Backup) ?

    Hello, a question ... (and sorry for my "bad-school-english"...) !!
    I am the owner of a TIME CAPSULE (1TB) and of course i use the BACKUP (TIME MACHINE) Function.
    I´ll save data/jpgs (separate not via Backup !!!) on the harddisk of the TC.
    I´ll delete close to 2.000 jpgs by mistake.(stuuupid)
    DATA RESCUE II & PICTURE RESCUE are only able to search missing data in usb-harddisk... but not on TIME CAPSULE ...
    how can i recover the jpgs ?
    any ideas ?
    (i have no regular backups on TimeMachine)
    Would be great to get some support !!
    thanx
    diak
    Message was edited by: diakpauli

    Hello diakpauli. Welcome to the Apple Discussions!
    I'm not 100% sure, but I think your only option recover these files is to temporarily remove the TC's internal hard drive (this will void your warranty); place it in a USB/SATA drive caddy and connect it directly to your Mac. Then run your recovery utilities to attempt to retrieve these files. When done, you would reinstall the drive into the TC.

  • Time Capsule lost my old backup

    My iMac(27") and time capsule (2TB) worked fine until I securely formatted iMac's hard drive. Time capsule asked to back up as usual, i didnt realise what i did, time capsule started to back up from the day of formatting iMac's hard drive. I cant go back to my old back ups. is there any way that i can still get my old files.
    I havent formatted the timecapsule or deleted any data from it.
    lately i have tried doing same with my Macbook Air (13" 2011) and securely formatted the hard drive, it asks me for new back up, im scared that i may loose my old back up for this one too. I can still get my old files, but if i started backup it will start from fresh and loose all my old files.
    Please help.

    You did things in the wrong order.. by allowing the TM to backup a new install it could well have completely overwritten the previous backup. The way TM works is very complex and you should read Pondini's description of that as well.
    To check if anything is still available, use the info pondini provided.
    http://pondini.org/TM/FAQ.html
    Look at Q14 to 20.

  • Can't use Time Capsule as data storage beyond Time Machine?

    I had thought that my 2TB Time Capsule could be used for:
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    2) Time Machine backups of all my Apple computers
    3) Data storage, i.e. a shared drive among all computers in my home to store/transfer files like a network drive
    But from what I've been reading, it appears that #3 is not an option. I was going to erase my TC and start all over so that I could allocate maybe 1.5TB to backups and half a TB to storage for my home machines.
    Is this not possible without physically dismantling the TC as suggested elsewhere? If so, then I guess I just have a WiFi router and space for backups.

    In addition to the comments from LexShellings, if you want to reserve a given amount of space on the Time Capsule disk for your shared files, you can set up a Disk Image using Disk Utility on your Mac to do so.
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    But, since the Disk Image will reserve the space that you want for your shared files, it acts like a partition on the Time Capsule disk.
    Before you set up the Disk Image for your shared files......you might want to think about how you will back up that Disk Image to another drive....so you have a backup of the shared files.

  • How to Access time capsule backup data on Airport Extreme

    Hi All,
    Thank you in advance.
    The Problem : One of our Mac Book Air was stolen and we have the MBA backed up on Airport Extreme.
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    I have been searching for a solution and still can't find a way to do this. It is just 1 set of files inside the backup.
    Thank you again for all the help.
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    Hi LaPastenague
    I went over the pondini.org website, however still I can't access other users data T
    I can go and review my own data.
    The Data is backed up ( shared ) on Time Capsule ( which means all the users in the same house uses this one single time capsule to backup )
    http://www.apple.com/airport-time-capsule/
    ## We currently don't know what was the username or password the user was using.
    I am also looking at the pondini.org and
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    We are usuing this "With Accounts" settings

  • Time Capsule backup data not available

    My Time Capsule had been attempting a backup for over 12 hours without any progress. I killed it, deleted the partial file, and started the backup cycle again. It has now been successful for 6 times since, but I cannot access any data prior to 3 Janurary 2009, 1:25 AM.
    The 'tick' marks for each of the previous backup dates show along the right edge, but they begin to dim from the most recent to the earliest dates and then the data will not show for anything prior to yesterday.
    Anybody have a clue what is going on???
    I have used the Finder to view the files on the hard drive and there seems to be data in them for the various dates, but when using the Time Capsule interface, they will not show.

    My Time Capsule had been attempting a backup for over 12 hours without any progress. I killed it, deleted the partial file, and started the backup cycle again. It has now been successful for 6 times since, but I cannot access any data prior to 3 Janurary 2009, 1:25 AM.
    The 'tick' marks for each of the previous backup dates show along the right edge, but they begin to dim from the most recent to the earliest dates and then the data will not show for anything prior to yesterday.
    Anybody have a clue what is going on???
    I have used the Finder to view the files on the hard drive and there seems to be data in them for the various dates, but when using the Time Capsule interface, they will not show.

  • Time Machine - Lost Data

    Embarrassingly, I am seeking assistance to retrieve lost data which was originally backed up with the use of Time Machine on my external hard drive.
    In an effort to clean my iMac (2008) to make it go faster, I backed up its entire contents with the use of Time Machine and proceeded to delete all of its content - I very likely went about this the wrong way.
    Anyhow, I was able to access these back ups for weeks before I mistakenly clicked a button within a Time Machine pop up window asking if I wanted to start a new back up (I forget the exact wording), which I accepted. Since then, my series of backups have disappeared and I can no longer access the content that I need. Is the Time Machine capable of permanently deleting previous back ups? Thanks in advance!

    Time Machine does delete old snapshots to make room for new ones, but it never deletes the last snapshot of any volume. There should still be at least one snapshot from before you erased the startup volume.
    While in Time Machine, press the key combination shift-command-C. The front window will show all mounted volumes. All snapshots should now be accessible. Select the one you want and navigate to the files you want to restore.
    If you need to restore from a backup of the hidden user Library folder, first select a snapshot, then press shift-command-G. A Go to Folder dialog will open. In it, you'll enter the path to the folder. The dialog will help you by automatically completing the parts of the path when you start to type them.
    The path begins with slash character ("/"). Enter that. The rest of the parts will be separated by slashes.
    The next part is the date and time of the current snapshot. Enter a "2", and the rest of the date should be filled in automatically. Press the right-arrow key to jump to the end of the path. Enter a slash to start the next part.
    Next is the name of the volume (usually "Macintosh HD" unless you gave it a different name.) Start to type that, then jump to the end and enter a slash.
    The next part is "Users", followed by a slash.
    Next is your (short) user name, which is also the name of your home folder.
    Finally, enter "Library", then press return. You should now be in the Library folder. From there you can get around as in the Finder.

  • How does Time Capsule treat data other than disk images?

    Hi there
    I have a 3TB TC to use primarily as a wireless backup, as intended by Apple.
    However, I wish to temporarily transfer a couple of GBs of data to it for transferring across to another machine.
    I seem able to do the above, but my question is: how does the TC treat the two different types of data?
    - Is it a better idea to partition the drive first?
    - Is the TC likely to automatically delete the original data, like it does with old disk images, when the disk gets full?
    - Can the TC handle the disk images and the original data side-by-side?
    Just need some help understanding the 'Apple Magic' with this one!
    I do realise that having the original data on the TC won't help me if it fails, but like I said, this is a temporary measure. Please don't post about this, as you won't win yourself any points - you'll just look like a smart-*** and annoy everyone.
    Thanks in advance!

    1. The Time Capsule will not automatically delete data that wasn't originally put on it as part of a Time Machine backup.
    2. It isn't possible to partition the Time Capsule. Network drives can only be partitioned by software specifically designed to work with that drive.
    (67818)

  • Time capsule damaged data.

    Trouble again
    Time capsule was working fine foe about a weeks of backups.
    Message -you must do a full back up.
    looked at TC using finder and all files seemed to be in order and dated.
    used disk utility to check TC
    after running Verify disk 
    page after page of error's diplayed in history.
    should i try and erase ond clead TC
    if so how do we do this
    disk utility would not allow these actions.
    This Time capsule idea is becoming a real worry, what happens when you need to restore and the data is not worth anything..
    after all thats the idea of the TC in the first place.
    So off we go again and start a new 154gb back up.
    ??? could running windows 7 with Parallel be any part of my problems.

    Very large backups over wireless are an issue..
    should i try and erase ond clead TC
    if so how do we do this
    disk utility would not allow these actions.
    Erase the disk via the airport utility under disk. Just do a quick erase there is no need to do a full pass as that will take hours.
    So off we go again and start a new 154gb back up.
    ??? could running windows 7 with Parallel be any part of my problems.
    Yes, you should exclude the parallels file.. as it is very large and every time you boot into windows it will change.. TM cannot see the individual files and so backs up the entire thing.. you have to backup windows inside windows.

  • Time Capsule - retrieving data

    Hi all
    harddrive failed on my mac and want to try and reclaim some previous data from the time capsule while this is being worked on
    Am using a macbook in its place to continue working. when i go "into" the time capsule though i cannot see all of the mac's saved data. does it mean that it isn't there to retrieve or just that i can only access from that one computer?
    thanks

    What data are you after.. you will find access to things like itunes or iphoto restricted because you need to restore the entire library before you can access content inside the library.
    See instructions here for restore of specific items.
    Q15 http://pondini.org/TM/FAQ.html
    I encourage people to read the whole section on restore.. Q14-17
    If you need the best way IMHO is to get a suitable sized usb hard disk and do a full restore of the whole hard disk on your dead mac. Then you can find out the reality of what is there and what is perhaps missing. TM is not 100% and especially if a drive has been failing over time.. certain problems can result in stuff not being backed up at all.

  • Can Time capsule  backup data for PC?

    Can Time Capsule also backup data from PC automatically?

    From the box:
    System Requirements
    For Time Machine backup:
    Mac with OS X Leopard or later
    For set-up and administration:
    Mac computer with Mac OS X v.10.5.7 or later and Ethernet or wireless networking capability
    PC with Windows XP (SP3) or Windows Vista (SP2) or Windows 7 (SP1) or later and Ethernet or wireless networking capability
    For wireless client access:
    Mac with AirPort or AirPort Extreme wireless capability
    PC with 802.11a/b/g/n
    For shared hard drive:
    Mac with Mac OS X v10.4.8 or later
    PC with Windows XP (SP2) or Windows Vista; Bonjour for Windows included with AirPort Utility available as download via Software Update.
    For shared printing:
    USB printer
    Mac with Mac OS X v10.2.7 or later
    PC with Windows XP (SP2) or Windows Vista; Bonjour for Windows included with AirPort Utility available as download via Software Update.

  • Time Capsule writing data problem

    Hi,
    I have a strange problem with my Time Capsule. I can access all the backups and the data I have stored, and I can write small files (<1MB)in it, but when I try to write a larger file (>1MB) it gives me the following error:
    "The operation can't be completed because an unexpected error ocurred (error code -50)."
    Any idea what is the problem and how can it be fixed?
    Thanks!
    Jordi

    If you have a Gen3 TC.. A1355 (check the model on the bottom foot), they have some fairly severe hardware issues as they age.
    Your testing across several computers suggests to me that the issue is the TC itself. There is no way to check the drive in the TC.. no tools can access a network drive. And Apple used only the most minimal use of the local OS in the TC.. there is a SMART check and integrity check at boot.. if either of these go off you will get a disk fault in the airport utility.. but they are not repairable.
    The best check (if you can call it that) is to do a full one pass erase of the disk.. this is a low level format of the disk.. and if successful will pretty well prove the drive is intact. It will also of course wipe out all data so backup if you have stuff on it you need. The erase will take several hours.
    If the TC is actually <3years.. and you have current applecare on a computer.. apple will replace it.
    If the TC is >3years.. there is some stuff you can do if you are suitably mad. But IMHO.. 3years is the economic life of most consumer stuff now.. I think you should consider replacement.. unless you are mad.
    I also class myself in the later category and hate throwing stuff away so I attempt repair of most things.
    Gen3 TC have some tricky faults though. See
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
    Some faults may show in the log of the TC.. you will of course need a v5 utility to do that which will not install on Mountain Lion.. but can be tricked in.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
    For screen shots see this post.
    https://discussions.apple.com/thread/4668746?tstart=0

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