Time capsule model A1409 Internet Connection Issues

I have a time capsule model A1409 (for use as router and backup) and am attempting to connect it to a Time Warner modem.  Currently my router is a Netgear and it works fine as a wireless and wired router.  When I change it out to the time capsule, airport tells me there is no network connection.  Any ideas to troubleshoot this issue? 

If you want to connect the Time Capsule to the Time Warner modem, the Time Capsule will have to be reset back to factory default settings and then configured again.
To perform the reset on the Time Capsule, make sure that it is powered on for a few minutes, then hold in the reset button on the back of the Time Capsule for 10 seconds and release. Allow a full minute for the Time Capsule to restart to a slow, blinking amber light. Then, power off the Time Capsule.
Be sure to power off the Time Warner modem for at least 15-20 minutes before you connect the Time Capsule to the modem. A longer power down period would be better if possible.
Then, you can follow the instructions in the Time Caspule Setup Guide to connect the Time Capsule to the modem and get the network up and running. You can use the same device name, wireless name and passwords for the Time Capsule that you used before if you wish, or change things up.

Similar Messages

  • Time Capsule WDS Remote Internet Connection Issue

    Hello All,
    I am trying to add my new Time Capsule as a WDS remote base station on my network to add a wired connection in my basement. I already have a domed Airport Extreme as my WDS main base station and an Airport Express as my current remote base station. I turned the Express into a relay station and added the Time Capsule as my remote station but it gives me an "internet connection" error saying that the time capsule doesn't have a valid IP address. I currently have the express and time capsule in "bridge" mode. I didn't have this problem when I initially added the express as a remote station.
    I am pretty much a novice at networking and was wondering if anyone could point me in the right direction on how to get this to work

    Bought the time capsule in Oct 2013.  I have a Sagemcom 2864 modem from Bell but used through Teksavvy.  The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think.  I had a closer look at it and it appears that the wifi is ok.  I was thrown off by the wifi symbol being all animated in the menu bar.  I was able to ping the time capsule via wifi.  All the status lights on the modem looked ok.  Next time it happens, I'll see if I can get some more details.  Do you know if there's anyway to get some logs from the airport utility?

  • Using time capsule model A1409 and trying to use it as only backup. Already have Verizon wireless router. Do not know which cable port to use in back of time capsule. And also it is asking for password. Have tried all of mine and it will not work.

    Want to us my time capsule model A1409  as only backup. 2 TB hard drive.
    Already have Verizon wireless router. Do not want to use Time capsule as router, only back up for iMac.
    Do not know which cable port to use in back of time capsule to Ethernet port back of my iMac.
    And also it is asking for password for the server John Garland's Time Capsule so Time machine can access it..
    Have tried all of passwords can think of and none work.
    Held the reset button for one second on back of capsule and do not see if anything happened.
    What a conundrum.
    Appreciate any help to get this working.
    Thanks,
    John R

    I have a 2TB Timecapsule and really only use it for Time Machine backups. But the Wi-Fi side is used to sync my iPad at times.
    Mine is wiredup thus;
    Eth cable from iMac to modem (not the WAN port should you have one),  then eth cable from modem to T/Cap in the WAN port (bottom port with an O sign above it)
    I believe when its connected up you may have to set up a wireless network. Follow the instructions to set up Wi-Fi and Network
    and then give it a password. The WiFi icon should appear in the menu bar where you can switch it on or off.
    Its been sometime since I set it with the help of Apple Techs so I might be a bit rusty.
    Alan

  • Time Capsule drops wifi/internet connection and flashes amber

    Time Capsule drops wifi/internet connection and flashes amber.  I've tried unplugging it and my modem but it continues to do this every so often.  The time capsule is out in the open, so I don't think it's a heat issue.  It's running firmware 7.7.3.  Anyone else having this issue?  Any suggestions on how to fix it?  It's driving me crazy!

    Bought the time capsule in Oct 2013.  I have a Sagemcom 2864 modem from Bell but used through Teksavvy.  The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think.  I had a closer look at it and it appears that the wifi is ok.  I was thrown off by the wifi symbol being all animated in the menu bar.  I was able to ping the time capsule via wifi.  All the status lights on the modem looked ok.  Next time it happens, I'll see if I can get some more details.  Do you know if there's anyway to get some logs from the airport utility?

  • Does time capsule Model A1409 support 802.11

    does time capsule Model A1409 support 802.11
    ThankS!

    All AirPort routers and Time Capsules have always supported 802.11 wireless standards.

  • Time Capsule Degrades Wireless Internet Connection: Help?

    Time Capsule Degrades Wireless Internet Connection: I am in FL using Brighthouse Cable as my internet provider (15MG down). The internet connection speed is slower than a dial up connection when wirelessly connected to my network to my Time Capsule. When I remove the Time Capsule and replace it with Brighthouses Netgear router the internet speed are normal (fast). Additionally, the internet speed is OK when I first hit a website, but the speed degrades rapidly as I access additional web pages. I no longer use my Time Capsule and therefore are not getting my back-up protection. (NOTE: I tried Verizon Fios and had the same problem.) Can anyone help?

    Bought the time capsule in Oct 2013.  I have a Sagemcom 2864 modem from Bell but used through Teksavvy.  The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think.  I had a closer look at it and it appears that the wifi is ok.  I was thrown off by the wifi symbol being all animated in the menu bar.  I was able to ping the time capsule via wifi.  All the status lights on the modem looked ok.  Next time it happens, I'll see if I can get some more details.  Do you know if there's anyway to get some logs from the airport utility?

  • How do I set up the Time Capsule without an internet connection

    How do I set up the Time Capsule as a wireless hard drive without an internet connection.   I am in a office situation in which I cannot access my work network.  I need to be able to share files on the Time Capsule over the wire connection.

    Are you using a v6 uitlity.. because it is a toy.. ??
    Get v5 utility and then you can hold down the option key and select the right mode.
    If you have lion, just install it.. For ML follow this.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

  • Accessing Time Capsule From Any Internet Connection

    Could you please tell me if it will be possible to access Time Capsule from any internet. I would like to put all my files on the device and be able to access these while out on the road.
    Thanks in advance for your help
    Cheers Steve

    Yes, you certainly can (right now) remotely access the hard drive attached to your AEBSn. I will refer you to "Step 4" in Apple's article Sharing a USB hard disk on your network for instructions on enabling this feature. To access the disk remotely (and don't test this from a computer on your own LAN) select "Connect to Server" from the Finder's "Go" menu, and enter the public IP address of your Base Station.
    I have to admit the specs for Time Capsule don't explicitly indicate that Time Capsule will support this feature. However, given this feature is available on the AEBSn and is easy to implement, I would be very surprised if Apple took away this feature when they designed Time Capsule.

  • I upgraded from a 1st generation to the 4th generation Time capsule Model A1409.  Since then I am getting interference on my wireless transmitter that sends signals from my Pay TV box to another TV downstairs.  Is it the dual frequency and how do I stop i

    I upgraded from a 1st generation to a 4th generation time capsule (model A4109) and since then my pay TV wireless transmitter has pulsating interference.  This is obviously due to the new dual band  frequency of the TC.  Is there any way I can set it to one band and what will that do?

    Go in and manually set the wireless channel for 2.4ghz or 5ghz (whichever your av sender is).. try different channels.

  • MacBook Air + Time Capsule  frequently dropping internet connection

    I too have been having frequently dropped wireless connections between my MacBook Air (MBA) and my Time Capsule(TC). My TC is connected to a cable modem and I also have an Airport Extreme Base Station (AEBS) at a different part of my house which is used to extend my network connecting via ethernet to a PC running VISTA, and wirelessly to a printer and an older MacBook. I also connect wirelessly to my home network with two iPhones, a Squeezebox 3 with a server running on the PC. I have an Apple TV and a Squeezebox 2 connected to my TC via ethernet.
    When my connection drops I will either see a Time Capsule disconnect message or if I am surfing the web, the browser just hangs. The wireless ICON strength is still pegged a the max level. None of my other devices (wireless or ethernet) connected to the TC or the other AEBS seem to drop their internet connections. I can re-establish the connection on my MBA by either turning off my MBA's Airport wireless and then turning it back on or by running the network diagnostics. The latter method usually shows green lights for all but the "Internet" and the "Server" which will have yellow lights. Usually when I select my wireless network and press continue, it will prompt for my WPA2 password which I have to reenter even though I always check the box for it to remember the password in the keychain.
    After reading the various discussions on disconnect problems and trying the various "solutions" I was still having the disconnect problem.
    Last night, I decided to turn off my Time Capsule and was then able to maintain an internet connection for considerably longer than before. Perhaps it was one of the other "solutions" that caused that. After turning my TC back on, the disconnect problem reoccurred within about 5 minutes.
    Next, I did my too frequent Time Capsule remedy which was to disconnect the power and then reconnect the power. (Seems like some of these devices (APPLE TV included) could use power switches.) I then deleted the .sparsebundle backup file on the Time Capsule. I was then able to restart Time Capsule backup and things have been running uninterrupted for over 12 hours...still backing up (20GB in 12 hours? Doesn't seem very fast!). I can report back later if this actually "fixes" my disconnect problems in the future. I am dubious that it will.
    I have several questions about the MBA and the TC/Time Machine backup operation.
    1.) I often forget about the TC when I close the lid on my MBA and haul it off to work. At work (connecting via ethernet), I will eventually get a TC disconnect error. But I am wondering if there are points in the backup process where a random disconnect will cause some sort of TC corruption. What is the recommended way of handling this? Should I always stop the Time Machine backup before turning off my MBA? (A nuisance if so!)
    2.) What is happening when the TC backup operation stops functioning and hangs up the MBA's internet connection? (I see lots of messages logged in the system log when this happens; but, of course, I don't have much of a clue of which ones are normal and which are not normal. I could send a copy of the logs when it happens next (I am assuming it will).
    Also one other anecdote. A few months back, I had taken another AEBS to my work to use during a training conference. My MBA kept dropping its connection while the other PC laptops in the room maintained their connections...(very embarrassing!). Maybe one of the other "solutions" would have fixed the problem or maybe if I had just turned off my Time Machine backup it would not have disconnected. I will repeat that exercise when I get a chance now that I have some things to try.
    It seems pretty clear to me from my own experiences and the discussion reports of others that the disconnect problem lies in the MBA's wireless internet connection software or the configuration of it. It seems like it is having difficulty recovering from various wireless connection "mishaps".

    Folks, I was having a very similar problem for the last 6 months. My connection was fine until June 2008, after which my Macbook and my Time Capsule would constantly conflict. If I rebooted or reset the TC, or the MB, things would be fine for a few minutes or sometimes a few hours and the problem would recur soon thereafter. About a month ago, I had to do a clean reinstall and the problem vanished for about 5 days, after which it reappeared. My MB never had a problem at work, or at someone else's home or with other routers, only with TC. Apple sent me a new TC, then they replaced my Airport card but the situation did not change ... UNTIL ABOUT AN HOUR AGO.
    An hour ago, I called Apple for the nth time in the last 6 months, and the rep heard me out (just like the previous n-1 reps). He then asked me to to System Preferences --> Accounts --> Login Items and asked if Real Player Downloader showed up in my list. Indeed it did. He asked me to remove it, and told me that Apple had just figured out that the Real Player downloader was recently found to be causing a drop in the connection between Macbooks and the TC (as well Airport Express).
    The problem I've been having baffled everyone. All the previous reps, the guys at the Genius Bars, nobody had a clue. Joe (the rep I spoke with this morning) seemed very confident that the removal of the Real Player Downloader from the list of login items would resolve the problem. So far, so good. My connection seems solid (its only been an hour, but earlier it would drop after 5 minutes of use).
    I hope my problem that (literally!) used up hundreds of hours of my time has been finally resolved. I hope this solution will work for at least some of you as well. What gives me hope is that this solution is logically consistent with the history of my problems. I probably first downloaded Real Player in June 2008. And when I did a clean install, I remember downloading Real Player a few days after the reinstall. So I'm pretty hopeful that my issue has been finally resolved.
    Shame on Real Player for putting out a defective piece of software. And thank you Joe!

  • Time capsule with no internet connection

    I have an internet connection through a wireless router that is set up off site. I need to use the time capsule to back up but I have no way of physically connecting the capsule to the internet. Is it possible to back up wirelessly?

    Clint,
    I have the older airport extreme model and I've attached a usb hard drive to serve as our backup drive
    Is this the "round" AirPort Extreme? If yes, the USB port only supports printing from compatible printers.
    Even if you have the newer version of the "square" AirPort Extreme, Apple does not support Time Machine backups to a drive at the USB port on the device, so I can't recommend that you even consider this.
    If you want to use Time Machine to backup, you'll need to attach the drive directly to the computer, or consider a Time Capsule.
    Message was edited by: Bob Timmons

  • Time Capsule and an Internet connection

    I was getting an error with TC with regards to backing it up.  I tried to reset the TC back to factory settings I bought this TC from Apple in 2009,  Once I did that, I now no-longer have access to the Internet with the TC. It has a sold yellow light and my computer dosn't recognize it.  can someone please help?????  I was able to hook up a non TC router and it worked fine with no trouble.  I am not sure if loading Maverick had any issues with this?

    Hi, Under Water.
    You should configure the Express to "Join a wireless network" or to "Extend a wireless network". (Either one will work.)
    Connect your computer to your Express via Ethernet and open AirPort Utility. Press "Manual Setup" and authenticate if necessary.
    Go to the "Base Station" tab. Give the Express a name and password.
    Go to the "Wireless" tab. Set the Wireless mode to "Join a wireless network" or "Extend a wireless network." Enter the name of the wireless network created by your Time Capsule (or select it from the list). Check the box that says "Allow Ethernet clients" (if you're joining) or "Allow Wireless Clients" (if you're extending).
    Provide the appropriate security mode and password for the Time Capsule's network.
    Press "Update" and allow your Express to restart.
    Then you can plug the solar system into the Express's Ethernet port.

  • Time Capsule is losing internet connection

    Brand new Time Capsule that replaced my old one that the power supply burned out on.
    At least once a week I have to restart the Time Capsule from the Airport utility because my internet connection stops.
    Everything in the Airport utility is staying green, but my connection stops loading pages on our computers and iPhones.
    A reset gets it to start working for a while
    My internet service is from Comcast and I am running my Time Capsule in bridge mode because my Comcast home security requires it's own Netgear router to run in front of it from the modem. These are my current settings. Hopefully someone has been had this issue and was able to resolve it.
    Bridge Mode
    WPA2 Personal security
    Connect using DHCP
    Configure IPv6 Automatically with IPv6 Mode Native
    The Radio and channels are all set to automatic

    There is nothing much you can do.. it is a combo of 7.6.1 firmware on the TC and the OS on the computer.. but it is just not stable.
    In bridge and using wireless I can suggest a few things.. but nothing I know can fix it.
    Once a week reboot is better than most where it is daily.

  • Time Capsule w/o internet connection

    I have an Airport Express that is working just fine for my internet connection. I was thinking of getting the TC for backing up my laptops. Any ideas on how to automate switching between the networks for backup - or any other ideas of how to do this short of wires?

    smarttphotography11 wrote:
      I rent and until I move I am on my Super's connection.
    So this is your internet?? We have no idea how that is delivered to you.
    I can do everything w/o connection to the internet correct? I am just nervous I have only 45 GB left on the HD,  Stressed deluxe...  Should I just use my capsule as an external HD for the time being? then connect my internet at a later date?
    Everything means what?? If you tell us how you get internet ie is it wireless, wired, something else. Then you can use whatever network options are left to connect to the TC.
    Why not backup to the TC as per normal.. or is this what you mean by using it as external hd??
    There is no reason you cannot use the TC in the network if you get ethernet connection to internet. You can bridge the TC.. or if the Super (whoever that is) only gives you one IP you can route it via NAT. Only it will double NAT.. but that isn't such an issue.. but we cannot really suggest anything without knowing what it is you want.
    We need to know, what connections are being used.. wired or wireless.
    Just spell out what you really want to achieve.. and then we can suggest ways to do it.
    But you cannot do "everything" without internet.. obviously anything that requires internet is immediately unavailable.. but I am not sure that is what you mean.

  • Time Capsule Dropping Wifi/Internet Connection

    My 2 TB 2013 Airport Time Capsule has been dropping signal the last several days. I have tried all of the troubleshooting but nothing has solved the problem. I payed over $300.00 for this and its not proving to have been a very good investment. Has anyone else had this issue and solved it?
    To be clear all of my devices stil pickup the Airport Time Machine but are either unable to connect or are connected but without internet access. The machine works fine some times and other times it messes up again.

    The setup is wrong..
    Thanks for the screen shot.. that indeed answered my question.
    You see the LAN IP is your public IP.. this is wrong. The TC is either bridged or set to static IP.
    But it has to be working as the main router of the network.
    The reason you are having trouble is the ISP only will pass one IP and the first device to turn on captures it. The rest will have wireless without internet.
    So start over.. make sure the TC is in router mode.. the best way is simply do a factory reset and start again. Go into the manual setup of the TC if the automated setup put you in this situation.
    Make sure internet is set to dhcp.
    And make sure the Network tab is set to DHCP and NAT
    You might need to power cycle the cable modem.. this can take 20min off time.. and sometimes more.. for it to correctly allocate the public IP to the TC.
    In the new setup.. change your names to short (2-20 characters), no spaces and pure alphanumeric. Your list in the first post includes windows devices.. and the current name is not SMB compatible.
    Wireless names should also follow suit. JWD as shortened form of the TC name.
    JWD24ghz for the 2.4ghz name
    JWD5ghz for the 5ghz name..
    Just while you have issues.. set names to both bands.. so you can pick and choose.. again works better on non-apple stuff. And you can also try fixing wireless channels which also can help.
    For 2.4ghz wireless there are only three non-overlapping.. 11, 6, 1 which I list in backwards order because that is the best way to try them..
    For 5ghz.. a low channels.. 36-44 pick whatever.. and a high channel >100..
    Post your results.

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