Time Capsule (NEED HELP!)

Have had it up for about a week and today it suddenly is not working for past 2 hours.
Time Capsule is connected to a router that is being fed DSL. The DSL is working. The router is working.
Nothing was changed and suddenly it can't be found, etc. when trying to connect wirelessly.
I tried Airport Utility and it says it can't find it.
Any help would be appreciated.

Setup is as follows:
DSL > Linksys RV082> Time Capsule
It goes from being found to not found. The speed of the wireless when we have been able to connect in the past 2 hours from 184kbps down to 2mbps down (we were getting 5.1mbps down).
Checked the dsl connection and that is right where it has always been 5.1mbps down.
Time capsule just stopped working.

Similar Messages

  • Time Capsule:  Need help accessing my video surveillance DVR from the Internet.

    I am using the latest 4th Generation Time Capsule attached to a DSL Modem.  My 4 video Survilance DVR is connected to a switch then to the Time Capsule.  How or what is needed to be able to access the DVR via the internet.  I am able to access the DVR from within the home network only.  Would appreciate some guidance.
    Thanks in advance.

    Is the modem bridged?
    If not and working in router mode then the TC should be bridged.. this will never work if you have double NAT.
    Whichever box is the main router will need to forward the required ports for the camera dvr.. does the software use port 80 ie html?? That means you just forward port 80 to the IP address of the dvr. But find out the port.. the dvr instructions should tell you. Port forwarding on the TC.. ain't hard.. just google for the instructions. If the dsl modem is router, read its manual.
    You will need to lock the ip of the dvr so it doesn't shift. Do that in the router if possible but I am not sure you can on the TC. You will need to do it on the device using a static ip.
    The other thing is public IP .. do you have a static public address.. if not you will need to run dyndns. this is not available in the TC.. as most things are not available. So you will also need to check the dvr remote access instructions as it might have a dyndns client.. or you will have to use dsl modem as router even if you currently bridge it.
    Sorry this is making it complicated.
    Give some feedback and we can go from there.
    What is the main router?
    What modem is it exactly?
    What make and model is the DVR? A URL to the pdf manual will help if it gets complicated.
    What port do you use to access the DVR?
    Is there a dyndns client in the dvr?

  • Checking internal disk of Time Capsule, need help

    I have copied to TC a very big folder with photos but TC have lost connection during the process.
    And now there is grey coloured folder witch I can't delete.
    I think it's kind of error in file system.
    How do I check file system on internal disk of my Time Capsule?
    Thanks in advance

    Thank you for a clue.
    Have tried many variations to solve the problem and method of deleting via terminal has helped me.
    I've found the solution at apple support page but after about an hour of serfing in Internet.
    http://support.apple.com/kb/HT1526?viewlocale=en_US
    Advanced tip about deleting locked files
    If there are several locked files in the Trash, you can unlock them all at the same time at the command line. Follow these steps:
    Open Terminal. It's located in /Applications/Utilities.
    Type: chflags -R nouchg
    Note: Type one space (not pictured) after nouchg in the line above, so that it ends in "nouchg ". Do not press Return yet.
    Double-click the Trash icon in the Dock to reveal the contents of the Trash. If necessary, arrange the Finder window so that a portion of the Terminal window is still visible.
    Press the Command-A key combination to select all files in the Trash.
    Drag the files from the Trash to the Terminal window.
    Note: This automatically enters the pathname for each file. This eliminates the need to individually empty multiple Trash directories, particularly when multiple disks or volumes are present.
    Press Return. No special text message will be shown indicating that the command was successful.
    Empty the Trash.
    If the Trash does not empty or if you see a message in Terminal that says "usage: chflags [-R [-H | -L | -P]] flags file..." you most likely did not type the text in step 2 as indicated or did not leave a space. Repeat the steps if this happens.

  • Just bought new time capsule- need help setting up WiFi network with another router

    Here ismy situation.
    I had a wireless network setup up at home using a Belkin wifi router.
    I have 2 macBooks (1 pro, 1 air) and 2 iphones that connect wirelessly and a desktop PC that is hard wired to the ethernet port.  In addition, I have a Verizon wireless network extender plugged in by ethernet.  All of the hard-wired gear is in our 3rd floor attic office (and the wireless signal was strong throughout the house).
    The Belkin wifi router was plugged into a wall ethernet jack that is in turn wired into a Linksys router in the basement (along with multiple other ethernet ports througout the house) and is hardwired to the Cable modem next to it.  All of the hard-wired ethernet stuff (including the router in the basement) was there when we bought the house, and I have no clue in the tangle of wires how to sort them out (but don't really think I need to)
    I just purchased a TimeCapsule to do wireless backups of my 2 macbooks, and tried to set it up alongside the existing wireless modem.
    Needless to say, this did not work well. I called  AppleCare, and was told that the TimeCapsule needs to be the "1st" wireless adapter, so I went into the basement, and connected the time capsule directly to the cable modem, and then out to the basement router.  The Belkin router still needs to be in the attic to supply the PC and the Verizon adapter (so it is near a window for GPS signal). 
    If I try to name the WiFi network the same SSID on both the TC and the belkin router (to have dual signal strenth coverage) the whole thing gets messed up and the TC cannot be "found" by the aiprort Utility software.
    What I have done now is that I have 2 side-by-side wireless networks with 2 unique names (actually 3, because I enabled the 5Ghz signal on the TC), but our wireless devices do not "switch" automatically from one SSID  to another stronger signal SSID as we move through the house
    Here's the question: How do I name them the same so that the devices will switch effortlessly to the stongest signal?  I understand it involves switching the "channels" but don't know how to do it right now.  Currently, everything works, so I don't want to mess it up tinkering.  Another caveat- there are several other wireless networks from neighbors houses that I can "see".  I jsut downloaded a program called iStumbler that shows the channels, but not sure what to do with that info.
    Any advice would be appreciated.

    Here's the question: How do I name them the same so that the devices will switch effortlessly to the stongest signal?  I understand it involves switching the "channels" but don't know how to do it right now.  Currently, everything works, so I don't want to mess it up tinkering.  Another caveat- there are several other wireless networks from neighbors houses that I can "see".  I jsut downloaded a program called iStumbler that shows the channels, but not sure what to do with that info.
    Any advice would be appreciated.
    OK.. sounds like a mess.. or at least messy and the previous people should have left a log book with all the IP address info in it.. you have far too many routers.. but from here it is impossible to tell how they are configured. Most are probably just setup as AP.
    Naming rule for wireless.. Same SSID same security different channel.
    SSID ie wireless name to work on the PC side should have no spaces and no special characters. TC name should also follow that rule. So the devices need to all set with fixed channels.
    Don't worry too much about iStumbler and what is outside your house.. there isn't enough channels at 2.4ghz anyway. And you are going to need to use them all. There are only three non-overlapping channels. 1, 6, 11 so set each device to one of those channels. The TC should be as close as you can to where you normally use the MacBooks.. and turn on the 5ghz. You will have to leave it to automatic name so the Macbook can also roam across from 2.4 to 5ghz. But if you care to use a different name and force it onto 5ghz the speed is much better as long as you are in the same room.
    Roaming is great in theory.. often in practice it just doesn't work.. you need to step in and turn off wireless and then turn it back on.. you can quickly see which router it is connecting to by hold down the option key when you click the airport fan in the top menu area.. and look at bssid.. you will have to figure out which number MAC address relates to which router.
    Also do not be surprised if Lion gives you issues. It seems to often drop out and lose connection to the TC as a backup device even if internet is still working.

  • Just bought new Time Capsule, need help setting up...

    Okay so I already have my wireless network set up in my house with two airport expresses, I have the airplay and wireless printer set up as well. 
    Just bought a time capsule today and want to know the best way to set it up.  Is it best to use the TC as the "main" wireless router, connected to my cable modem?  Is it harder to set it up this way, am I going to have to hard connect the printer to set it up with the Time capsule? 
    Thanks

    Hi,
    Personally, I would always use the AirPort device that provides the fastest wireless performance to create my main wireless network.
    If you bought a Time Capsule 4th Generation, http://support.apple.com/kb/SP627 chances are high that it is the fastest device you own.
    I would set it as "Create a wireless network" and set the two AirPort Expresses as "Join a wireless network" or "Extend a wireless network".
    Enjoy your new device !
    P-

  • I keep on getting this error when i try to copy files to my 2T Time Capsule, Please help im running out of space on my MacBook Pro.... The operation can't be completed because an unexpected error occurred (error code -50)

    I keep on getting this error when i try to copy files to my 2T Time Capsule, Please help im running out of space on my MacBook Pro....
    The operation can’t be completed because an unexpected error occurred (error code -50)

    I would get an external drive today and copy all your stuff off the TC.. forget trying to load more onto it. There is a good chance after 3years (A 2TB should be only about 2years tops), the disk or the TC itself is on the way out. Do it immediately. If TM is also failing to backup you need to recognise symtoms of impending doom.
    Unfortunately the error messages are archane and it is hard to discover their meaning.
    You also cannot verify a network drive.. you can verify the TM sparsebundle though so do that.
    A5. http://pondini.org/TM/Troubleshooting.html
    Reboot the whole network from off.. certainly if you run later OS it can simply lose the drive..
    If you still fail to be able to copy to the TC.. then get that external and copy off it. Tell us if you can do that.

  • Does Time Capsule need to be plugged into anything other than power to work

    Sorry if this is a real newbie question. I don't own a Time Capsule yet, but am thinking of buying one. What I am wondering is, can I just hide the Time Capsule somewhere in the house (away from burglars) and just have it plugged into a power outlet - i.e. no ethernet/DSL modem - and still have my Mac talk to it? (I already own an Airport Extreme and that's connected to my DSL modem.) I am not sure about this because the online manual talks about plugging it into a DSL modem as well.
    Thanks in advance.
    Phil

    Welcome to the discussions!
    One of the configuration options for the Time Capsule is to set it up to "join a wireless network". In this type of configuration, backups occur only over wireless.
    As long as the Time Capsule is located where it can receive a good wireless signal, backups will occur correctly. A cabinet may not be a very good location for the Time Capsule for several reasons...one, the Time Capsule needs plenty of free airspace to run without overheating and two, the wireless signal may not be strong enough to be reliable in the cabinet location, especially if this happens to be a metal cabinet.
    Backups will occur much faster if you can connect the Time Capsule to the AirPort Extreme using an ethernet cable. Or, if it's not possible to run an ethernet cable to the desired location of the Time Capsule, you might want to take a look a a pair of ethernet powerline adapters to accomplish the same goal by using the AC wiring in your home to transmit the ethernet signal.

  • Time capsule needs a Modem ?

    Hi Everyone
    Just wondering whether a Time capsule needs a modem ?
    Because some routers are routers+modem built in is this the same ?
    thanks

    The Time Capsule doesn't contain a modem.
    (66246)

  • Time Capsule Connection Help Needed (Flashing Amber)

    Guys,
    I've been trying to troubleshoot my Time Capsule connection for a week now and I have had zero luck. 
    I have a Imac with OSX 10.6.8  that uses AirPort v 5.6.1.  I have a Cat-5 (ethernet cable) plugged from my Time Capsule port (looks like this <-->) into an available port in my cable mode/router.  My Imac is also plugged into this router.  The two cat-5 (ethernet) cables are side by side.
    So....
    Every time I plug in the Time Capsule I get the following prompt via AirPort.
    AirPort Utility found a Time Capsule 802.11n (4th Generation) that is
    reporting problems.
    Time Capsule's Name :  My Capsule
              IP Address: 10.0.1.1
              Versino: 7.6.1
              AirPort ID: 12:88:93:CC:FF:72
    If this is not the AirPort wireless devise you want to setup you can select another from the list on the left. If you don't see it make sure.... Blah blah blah....
    To make a long story tollerable I do see my Time Capsule on the left at the top. Its the only one and its selected by default.  So I do the next logical thing right?  I click "Continue" and AirPort reads the Time Capsule's configuration.... and then...... I get the error
    An error occurred while reading the configuration.
    Make sure your Apple Wi-Fi base station is plugged
    in and in range of your computer or connected via
    Ethernet and try again. (-6753)
    Can anyone help me understand why I can grab the Time Capsule's IP Address but AirPort can not read the hardware's (Time Capsule) config?
    I'm at a loss.
    Could my ethernet cable be the issue?

    Hackintosh,
    Thanks man... Yes, I plugged it into the circle symbol with no joy.  I also went to Wal Mart and baught a new seven foot cat-5 for $10.  Again I still have the flashing amber light.
    After plugging in the ethernet cable into the circle icon port AirPort returns the following prompt.
    I reset the TC (ball point pen to the reset hole untill fast blinking amber light occurs) and entered the needed params and it returns this error.
    An error occured close the configuation window and try again.
    It must be a config parameter that I'm setting incorrectly. There's a bunch so who knows what I'm doing wrong. 
    I just need the to talk to my Imac so i can get a backup executed. A wireless connection will take too long.
    FYI: The cat-5 is brand new and is 100% functional (green light on the TC and router.)

  • Time Capsule Setup Help Needed

    Hi there
    I have a new 27" iMac and I'm trying to connect Time Capsule to it for Time Machine Backups.However when I turn TC on I am bewildered by an array of confusing networking type questions by the TC setup wizzard
    All I want to do is back up my iMac wirelessly. I don't want to do anything else with my TC.
    I have a wireless Linksys router that I use for the internet and no other users need to share my TC.
    I don't want my TC to have anything to do with other users or my internet connection.
    How can I do this?
    Thanks.

    Paul McLaren wrote:
    Hi there
    I have a new 27" iMac and I'm trying to connect Time Capsule to it for Time Machine Backups.However when I turn TC on I am bewildered by an array of confusing networking type questions by the TC setup wizzard
    All I want to do is back up my iMac wirelessly. I don't want to do anything else with my TC.
    I have a wireless Linksys router that I use for the internet and no other users need to share my TC.
    I don't want my TC to have anything to do with other users or my internet connection.
    How can I do this?
    click here and follow the instructions to set up the TC.
    i would recommend that you connect your Mac and the TC by ethernet cable for the initial setup as well as to perform your initial backup (which can take quite a while). once that is done the ethernet cable can go as the next backups will be incremental.
    you may also want to browse through the Time Machine FAQ - just for the heck of it.
    post back if you need further information.
    good luck !

  • Time Capsule setup help needed - keeping my existing router

    Hi,
    I'm not especially technically gifted and am new to macs, so please be gentle.
    I have an iMac and Macbook - both running the latest versions of Leopard (both up to date with all updated). I also have a wireless 'N' network via a Netgear Router/modem which is working fine.
    After a bit of a data scare I have just bought a Time Capsule, but am having a heck of a time setting it up. The problem is I don't want it in the same room as my router and I don't want to replace my router (I live in an old house where the router has to be by the main phoneline in the kitchen).
    I want the Time Capsule to sit in my home office next to my iMac and back that up with Time Machine (probably by ethernet cable to save my wireless bandwidth). I also want my macbook to back up wirelessly from wherever it is being used.
    I have performed initial backups of both devices by ethernet, but now can't get the Time Capsule properly configured to join my existing wireless network. I don't want it to do anything fancy, just tag on to my existing network and be discoverable by the Macbook.
    Is this possible? If so, how?
    Message was edited by: maxf77

    Yes, this seems to be true if you go to the "manual" set-up method. It failed for me too, several times, because of this. Finally, I even tried to set the TC to Create a network of the same specs of the network I wanted it to join. That failed, as expected, because it caused interference with the existing network on my old AirPort Extreme Base Station. My next try was to connect AirPort Utility to the TC (wirelessly from my MacBook) and retry using the easy set-up method. Lo and behold, it worked, and "Join Existing Network" now appears on its Manual Setup panel in AirPort Utility.
    Looks like a little bug in AirPort Utility, having that pop-up menu sometimes missing that item.
    So, long story short, my TC had this problem, and now it works.
    I'd go through the setup from factory reset again to document it exactly, but the family is using it now, so the best I can do is describe it from memory. If the easy setup to Join Existing Network doesn't work for you, then re-do the setup to Create Network with the same specs as the one you want to join. Then when it comes up arguing with the other Base Station ("I am the master of this network." +"No, I am the master of this network!"+), go back to AirPort Utility and connect to the TC, going through the easy setup again, choosing Join instead. Then it might work.

  • Time Capsule needs to be reset every time I print wirelessly or watch Apple TV

    Hello all!
    My Time Capsule keeps dropping my wireless printer and Apple TV. Every time I want to stream a movie to my Apple TV it needs to be reset, and everytime I want to print wirelessly it needs to be reset. However, my internet connection remains constant and never has any interuptions.
    Please help, it's getting really annoying to run upstairs to reset the time capsule every time I wanna watch a movie.
    Thanks

    It is reported here all the time that the TC needs daily reboots.. you are highly fortunate that it is only weekly..
    The fact is the old TC using 7.5 firmware was probably hugely more reliable than the current one which is not able to be flashed back beyond 7.6. There is a bug.. and as yet no Apple confession of issues.
    But most people can get away without a reboot.. you just need to disconnect all users.. which was an option in the v5 utility.. now left out of v6.
    Strongly recommend you install v5 utility.
    (Or get electrical timer to restart the TC on a nightly basis).
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
    For screen shots see this post.
    https://discussions.apple.com/thread/4668746?tstart=0
    Most common message in history of the TC.. something has failed to unmount.. Lion and esp. Mountain Lion are affected.
    Simple way.. reboot the TC to lose the connections..
    Might take a network reboot.
    But from 5.6 utility you can disconnnect all users.
    Read C12 here. http://pondini.org/TM/Troubleshooting.html

  • Time Capsule needs to be sent back to the design shop!!!!

    Clearly this product has serious compatibility issues and needs a lot more work to be part of the Apple family of high quality products.
    Mine is going in the bin!

    Hard to really address anything or try and help since you haven't posted a question, or provided any specifics.
    Personally I'm pretty happy with the design. Looks nice and runs well, we're pretty happy with our unit. I've got one older external drive that isn't recognized when I plug it into the back of Time Capsule, but considering the age of the 3rd party drive I'm not complaining. Besides, there's a reasonable chance that with the next firmware upgrade, that drive may wind up being supported.
    Sorry to hear you're having trouble with yours.
    Trilo

  • Time Capsule 500gb Help! Trying to set up

    I just received a Time Capsule 500Gb model # MB764LL/A It should be working with my iBook G4 which is running on OX 10.5.8 and has the Time Machine software. I am connected wirelessly with the flying saucer Airport Extreme Base Station. I printed out the instructions which seem pretty easy except I do not have the 'set up' CD but my Airport Utility is 5.4.2 so thats current. I have 14 days to return this item and I don't think its broken, I just could be missing something. How important is the Cd? Thanks for any help in advance!!!!

    There are a few steps to take when this happens.
    Disconnect the ethernet cable from your computer to the TC for a moment and power down your computer.
    Make sure the TC is powered up and then hold in the reset button until the amber light begins to blink quickly. Hold a few more seconds, then release the reset button.
    Now connect the ethernet cable again and restart your computer to see if that helps.
    If that does not do the trick, the next step is to try a Factory Default Reset as follows:
    Power down your computer, etc as above.
    Pull the AC power plug from the TC
    Hold in the reset button and keep holding it in as you plug the AC plug back in
    Release the reset button after 10 seconds
    This is a bit tricky to do and you almost need 3 hands.
    Then connect the ethernet cable and power your computer back up, etc.

  • Time Capsule newly - HELP!

    Hi
    I don't know whether I am being really dull so I apologise in advance!
    I work at the bottom of our garden in a shed (smart tho ).  I have a DLink wifi extender which runs through the electricity supply into the shed and I connect my Mac wirelessly to the internet located in the house (BT home hub).  I have an Airport Extreme and now a new Time Capsule (the intention of which is so that the whole family can back up their macbooks and my Mac to the Time Machine).  All Macbooks in the house now configured however my Mac (in the shed) often does not 'see' the Time Capsule.
    When I go to TIme Machine preferences it appears under the 'Remote Airport base stations' however it then says it cannot read the settings? 
    Does my Mac (in the shed) have to be on the same network name as the Time Machine?  Although my wifi sees the network configured on the Time Machine wifi it won't connect?
    Am I doing something very wrong or does somebody have any top tips?
    Any help much appreciated!
    Thanks

    I believe so.  You need to have them both on the same network in order for the shed Mac to access the time machine. Does the DLink wifi extender give out network addresses?  If the Time Machine is on a network as 192.168.1.# and the shed Mac is on a network as 192.168.0.#, where the "#" is the individual number for each device, then they can't talk to each other as local network devices.  The first 3 numbers need to be the same, with only the last one different.

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