Time-Capsule Network Speed slows down

The TC will work fine for about a week and then inexplicably begins to communicate at a very slow rate over the wireless network. If I cycle power on the TC,, it will resume normal performance for about a week, and then slow down again.
I've taken to monitoring the TC wireless speed using the airport utility. My airport devices will operate normally at about 54 Mbps and my PC clients at about 113 Mbps (I have Netgear N cards in the PCs that operate at about 108 Mbps). When the performance drops, my Mac devices will drop to around 5Mbps and the PCs will drop to 54 Mbps. Performance will continue to degrade until everything is running at 1 to 5 Mbps. I reboot the TC and everything returns to normal for another week.
Any thoughts as to what could be causing this?

Hi and welcome to the forums.
I'm not a wireless expert, but after having wireless networks at home for more than 5 years with Apple stuffI made some observations.
First, there might be issues with other networks in your neighbourhood. Many posts suggest that there should be at least 5 channels between wireless networks, e.g. 1 - 6 - 11. Set it with AirPort Utility.
Second, something called "noise" from other electronic equipment as microwave ovens and machinery.
Thirdly, having different types of equipment's and networks and speeds mixed together might not make the best network. We have the Time Machine set as working in the 5Ghz area with only the "n" protocol, while another device from the Internet Service Provider broadcasts in the slower bandwidth. In this way the slower wireless computers are running on their own net.
Fourthly, reception of the wireless network can be an issue. One older PC has been provided with an extra antenna, and that helped a lot with an nearly 100% increase in speed for that machine.

Similar Messages

TIme Capsule Network Speed on a PC

Ok folks... be gentle. I'm new to the Apple world, and I've got a problem I can't quite figure out on my own.
Hardware:
* Windows 7 desktop PC
* MacBook Pro
* iPhone 4
* Time Capsule (1TB)
The desktop PC hardwired to the Capsule via Ethernet cable... MacBook & iPhone via wireless.
Just bought the the Time Capsule last week to replace an old Belkin router. Got the basic setup completed just fine. No problems there, and the Time Machine backup on the MacBook is running ok.
The problem is with my internet speeds on the hardwired Desktop PC.
I've got cable modem internet access, so it should be flying... but I can't even play a YouTube video on the PC w/o it skipping every 5 seconds waiting to catch up with the download. Even pictures on the net are slow to download.
No problems at all using the MacBook or iPhone. It's streaming to those just fine.
The problem didn't and does not exist with my old Belkin router. Since the problem began when I started using the Capsule... I removed it from the system, reconnected everything to my old Belkin, and the problem went away. Everything on the desktop was lightning fast again. I removed it, brought the Capsule back to life, went back through the setup... and the problem returned.
At this point I'm thinking there's a problem with the Capsule's ethernet port... or there's some setting in the software, either in the AirPort Utility or on my PC, that's not correct.
Any ideas?
Thanks in advance...

Good question. While Apple's setup instructions do indicate that the Time Capsule can be configured as a wireless client on an existing wireless network, no mention is made of whether its ethernet ports will be active in this configuration. Why not try it, and report back with your findings?

Time Capsule Wi-Fi slows down over time

Hi,
My Time Capsule 2 TB (running firmware 7.4.2, which is the latest version for my model Time Capsule) has an annoying habit of running slower and slower over time, eventually requiring a restart...
It becomes worse and worse gradually. At some point, transfer rates get very slow, websites take ages to load, connections even start to drop... and that's when people connected to my network start asking: "What the %($) is going on?". I then restart the Time Capsule, and everything is back to normal (for a while).
This repeats about once every month. I'm not satisfied with one month of continuous uptime on a Wi-Fi base station... I'm used to such devices running for a year or two before they may eventually require a reboot.
Has anyone else had this problem? Should I try to exchange the Time Capsule for the new model (running firmware 7.5.1)? It seems like Apple isn't planning to release a firmware update for the older model, even though it's still under warranty and obviously has a few glitches...
Tim

I've got this exact same problem with the older Time Capsule. Mine drops to around 10% of the original speed over time. Mine requires a reboot too.
I was thinking of buying a new one, thanks for saving my money.

Time Capsule as router slows download speeds

Hello,
Over the past couple of months I have been having intermittent internet connection issues where my download speeds slow down from 50mbps+ (Comcast) to under 1mbps, per speedtest.net
I assumed it was a Comcast issue and contacted their support several times. They sent a technician over who had the line reset and that seemed to fix the problems, but a couple of days later it was back. Contacting support again, they had me test the speeds connected directly to the modem (Motorola Surfboard SB6141 DOCSIS 3.0). Connected directly to the modem via Ethernet, I reliably get 50mbps+ download speeds, but using my 4th Gen Time Capsule as a wifi router slows the speeds down to under 1mbps.
After doing research on these and other forums and finding people with a similar issue, I ran the gamut of potential solutions: changing DNS servers, changing wifi bands and channels (2.4 and 5ghz, all chanels tested), changing Time Capsule firmware versions (7.6.3, 7.6.1, and 7.6 are the only versions available for my 4th Gen TC).
I eventually tested with an ethernet cable plugged into the Time Capsule and have the same frustrating issue when directly connected to the router, which means the issue is with the Time Capsule functioning as a router but isn't WiFi specific.
Upload speeds are a consistent 10mbps+ wether I'm connected directly to the modem or using the Time Capsule as a router, even when download speeds are slowed to a crawl.
I purchased my Time Capsule 1 year and 2 months ago, so I no longer have AppleCare for this purchase. I am out of troubleshooting ideas and am on the cusp of purchasing a second wifi router if I can't find a way to resolve my issue.
Thanks for your help!

I can make a couple of suggestions..
You will need to install 5.6 utility on at least one computer.. if you don't have it available already.
1. Replace the ethernet patch cable from the modem to the TC.
2. What I want you to do is lock the speed of the TC WAN port to 100mbit full duplex.
This is only on the v5 utility.
Another method of doing the same thing is putting a small switch between the TC and the modem. Fast ethernet type would be best.. that will force the connection down to 100mbit.
You can also test with half duplex but that would indicate a major problem if it worked.
3. Make sure ipv6 is local link only.. there is no way to turn it off.
Having done those things.. I do note the TC lacks diagnostic and control tools in the firmware, to understand the issue. If those steps do not fix it is likely nothing will.
There is something fundamentally wrong in how the TC is handling routing.. maybe IPv6 getting in the way .. ?? Unfortunately there is simply not enough controls.
The fact that ethernet is affected in this way (though I would do the test with wireless off.. and ipv6 off in the computer as well).. there is little other choice but to get another router.
The TC can be relegated to bridged on the new router.. and still function fine for backup and wireless network for your local network.
If you have applecare on a computer it will still cover the TC.. but I think you may have issues proving the problem.. ie if you take it to apple it will work perfectly.. If you read this forum as I have done.. the SB61xx series modems seem to be a common factor. There is nothing wrong if you test to the modem from the computer but the SB Motorola modem and the TC are incompatible in some way.
I would like you to report the difference in gateway..
When you plug a computer directly to the modem..
Can you please do a copy and paste from Network preferences of the ip and gateway values.
ie this stuff.
Then I want you to get the same stuff out of the TC when it connects.
So we can compare the gateway (Router in applespeak) and if they are different.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Internet speed slows down when connected via airport express

Internet speed slows down when connecting via airport express. When connecting directly via the timecapsulethe internet speed is ok, when connecting via the airport express the speed slows down.What can I do to change that? Any suggestions?

Turn off the AirPort Express completely as a test, and move your computer very close to the location of the Express.
As I said before, the Express can only extend the bandwidth (speed) that it receives from the Time Capsule, so the speed that you see there with the Express powered off will be the fastest speed of which the Express is capable.
The Express will make the signal go further when it extends....but it will not make the signal go faster.
A good location for a device that extends wirelessly is a point that is about half the distance from the Time Capsule and the general area that needs more wireless coverage.
If you locate the AirPort Express too far from the Time Capsule or there are more than a couple of walls in the signal path, the signal will be very slow by the time that it reaches the Express....and the Express simply extends a signal that has already slowed down significantly.
If you already have the Express located about half the distance between the Time Capsule and general area that needs more wireless coverage, how many walls, ceilings or other obstructions are there in the signal path between the Time Capsule, the AirPort Express and the area that needs more coverage?
Often, due to obstructions, it is just not possible to achieve good performance when you try to extend a network wirelessly. The solution is connect the AirPort Express to the Time Capsule using a wired Ethernet connection.
There is virtually no signal loss with this type of connection, so the Express can be located exactly where it is needed and it will produce a much faster wireless signal in this type of setup.

Time capsule wireless so slow with one Macbook but not other

We have a Time capsule network set up to run at 5 GHz, and (out of necessity because of the problems) an older wireless g access point running in parallel.
One macbook running Leopard gets good speed when connected to the 5Ghz network, as does the Apple TV, which can also stream almost flawlessly by airtunes to an airport express connected to a hifi.
However, if I try to connect to another macbook (still running Tiger) to the time capsule network (even with the other components switched off) then the connection is frequently really slow, such that the web becomes unusable and it is impossible to reliably stream to the express or ATV. However, if I switch to our old g rated wireless access point connected to the same router as the Time capsule then I get a much higher speed connection, although airtunes still intermittently drops sound, but I can stream an HD movie to ATV with no problem.
Why is one Macbook fine but the other is so slow on the 5Ghz network?

Glad to see the overwhelming response to my post : )
Anyway, I have upgraded the OS to Snow Leopard and the 5Ghz network seems to have speeded up considerably on this macbook. Perhaps it was a problem with Tiger.

Computers on my secured time capsule network? How did they get on?

When I look at my Time Capsule network, I see two computers connected to it as well as myself: workgroup and macbook c66e5 (or something like that). I have Uverse and the TC has made its own network in bridge mode. I have also set up a WPA2 Personal password. The password is 19 characters long so I know it is very secure, yet somehow these two computers are on the network. What's weird, is that I cannot see these computers or my own computer on the network from my brother's mac, yet I can see him. Also, on my uverse network, I never see these other computers in the finder. Do I have a security problem or is this normal? Thanks in advance for your help!
Kyle

I suppose access to the log is yet another thing apple removed from their toyland version 6 airport utility.. if so you will need to install 5.6.. which is a bit tricky but can be done.
Download the real utility.. not available for ML so the lion version.
http://support.apple.com/kb/DL1482
Open the DMG file to see the pkg file but do not proceed further.
Download install and run unpkg.
http://www.timdoug.com/unpkg/
Drag the pkg file of airport 5.6 utility over unpkg.. it will unpack it to the desktop in a directory.. AirPortUtility56, drill down, applications, utilities and you will find the actual utility.. drag it to your utilies directory. Now you have a REAL TOOL not a TOY.. Log is under advanced.
Then you will know what is happening instead of living in the darkness.

I want to add more capacity on hard drive of time capsule. Can i add a normal usb driver? I will see it as an external drive in the time capsule network? It will work as fast than time capsule? Thanks

I want to add more capacity on hard drive of time capsule. Can i add a normal usb driver? I will see it as an external drive in the time capsule network? It will work as fast than time capsule? Thanks

Can i add a normal usb driver?
Yes, but be sure that the drive is formatted correctly for Mac in Mac OS Extended (Journaled)
I will see it as an external drive in the time capsule network?
The drive will appear as a shared network drive, like the Time Capsule.
It will work as fast than time capsule?
No, the drive will operate at about half or 50% of the speed of the Time Capsule.

Network speed WAY down for internet - help??

I have 3 airport extreme's set up as a WDN. It all works great. Internet is fast through a cable modem attached to the main stations WAN port.
It seems though that when "certain" users are getting into heavy internet traffic, seemingly large continuous downloads, the REST of the network is slowing down. The internet slows down to a CRAWL, so much so that eventually safari brings up the "network troublshooting" thing.
What is perplexing about this is that when I try to remote desktop to another machine on the LAN, THIS TOO has slowed to a crawl! There are no other LAN transfers or interactions between machines going on, ONLY NAT/DHCP net access.
I KNOW it is other users, because when I disconnect the internet, the network speed instantly goes back to super fast, remote desktop works great etc, then it seems somebody is starting their download again (ha ha that I just disconnected) and suddenly it's crawling. This doesn't seem right, not with only 3 - 5 users on a 3 base station system, and a 1Mb/s internet cable connection.... does it? At least, if the internet is slowing down, other LAN traffic (non internet related) should not right?? This is the part that has got me confused.
Also is there any software out there that will let me see stats from the main station in regards to:
- DHCP LAN assignments
- and upload / download traffic of each of those LAN addresses and other information.
Thanks,
Miklos.
PS Just to be clear when the internet is extremely slow it is not one particular site - email doesn't work, and the same site, reloaded again and again does not load - the rest of the network is simultaneously slow - I disconnect the internet (log off via simple software app supplied by the ISP) and within 5 - 10 seconds, network speed is visibly up - things start loading properly, and the internet - the same site, starts to load very fast.
My dilemma is how can the internet usage slow the REST of the network, when it's a very fast system! Another point: I am NOT resetting the base stations, they are remaining online and nobody is getting bumped off, I'm only disconnecting the internet feed that's ALL, so it's not like they're getting kicked off and then network speed is resuming, they are still in effect logged on to the network, they just can't access the internet.

Did you run it in store? If so, the wireless instore is notoriously bogged down/slow with all the things connected to it.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Time Capsule: "Network name no longer available" error when copying files

Hi!
I've come upon this error when trying to copy files from my PC to Time Capsule:
"Network name no longer available".
This seems to happen only on folders that have image sequences in them (.sgi image sequences).
I was planning on transferring the content of my PCs hard drive to Time-Machine in order to smooth out the migration from my old PC to my new MBP but I have to say that I'm a little less confident about using TC as a storage space for my valuable files.
Is there a work around for this? I have tons of folders with .sgi image sequences and it would be a real shame not to be able to transfer them to Time Capsule.
Please help!

Hi… I don’t think there should be any such limitation for the file transfer wirelessly. However it can be issue, as you wired is connect at a speed of 100 Mbps and wireless connects to the max at 54 Mbps. Try to upgrade the firmware. Also try reducing Fragmentation Threshold and RTS threshold by 40 each under advance wireless settings on the router. Go to www.speedguide.net, and download the TCP optimizer. Try reducing the MTU of your wireless adapter. Please Revert Back, even if this resolves your issue.

AirPort Time Capsule Model A1470 Shuts Down

Hello!
I purchased an AirPort Time Capsule last week for more than $300 to replace Model A1409, which suddenly shut down and never came on again.
The new AirPort Time Capsule (Model A1470) shuts down at least 4 times a day every day. I unplug it and plug it back in and it reconnects. This happens at random times when I'm using the computer and when I'm not. Sometimes it happens when we're watching a movie on the TV and after I get it up and running again I need to enter all of the password infromation on the television again.
This is a 2TB Model A1470.
Having reliable wifi is a must because I am a work-at-home online educator and have 40-hours per week of office hours with continuous IM access to my students.
Should I return it or is there something I missed?

When you say shuts down.. what does that actually mean??
The new AirPort Time Capsule (Model A1470) shuts down at least 4 times a day every day.
Does the LED in the TC turn off??
Does it blink amber??
Can you connect a computer to it by ethernet and still get internet??
The requirement to re-enter info like password on the TV seems rather strange.
If the TC just stays Green and the effects are in the network and not apparently on the TC itself.. please try a full factory reset of the TC.
Please rename it.. Call the base station TCgen5.
Please set a different wireless name to both bands.. TC24ghz and TC5ghz.
Even set fixed channel for 2.4ghz and you can also try 5ghz although I doubt it will accept the value.
Make sure you use WPA2 Personal security with a suitable password, 8-20 characters pure alphanumeric.
If you get no improvement then yes you should return it as it seems to be faulty.

Speed slowing down

They said I should get 54/14 and when first installed got 42/9 so I thought OK not a problem I expected it to be less well now every time it decides to reboot its self my speed slows down I'm now on 28/8 and according to there speed test I have I line profile of 31.34 I am not happy does any1 think it will be possible to tell them to stick there infinity where the sun don't shine and get out of the contract as I can only see it getting slower

Hi J0nsey,
Thanks for posting. Can you try the speed test at www.speedtester.bt.com and post the results. If you’re still having problems with the speed I can look into it for you. Drop me an email with the details. You’ll find the “contact us” form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

First time machine backup from MacBook Pro 13" (early 2011) on time capsule is extremely slow - unusable!

I recently bought a Time Capsule 2TB.
First I set it up to create a new wifi network parallel to my existing wifi network. The first Time Machine backup on my MBP 13 connected via ethernet cable finished overnight (under 10 hrs for about 150 GB), as expected.
Then I found that my MBP was logging into my old network more often than to the time capsule network so that backups were not being made regularly. So I re-configured the Time Capsule to extend the exisitng network - all fine. Except that now Time Machine said it couldn't find the existing backup. After trying logging out and in, etc. I eventually deleted that sparsebundle to force Time Machine to start again new.
Now I get an estimated time of 2 - 3 days for the first backup - even via ethernet cable. Sometimes it hangs up and says something like 4000 days... I can't afford to hook my MBP up to the time capsule or even stay at home for this time to let it finish, and I know it should be faster than that!
I've tried a few of the tips I found so far in the forums, such as excluding my home folder from Spotlight, or even turning Spotlight off, but nothing has helped so far. Perhaps I missed some important step on the way.
Can anyone give me a reliable step by tep method to solve this problem. I don't want a geeky workaround, I want to plug in (o better, be in my wifi network) and make the backup work like Time Machine is supposed to do it. And I would like to keep on using Spotlight, too.
Thanks in advance!
Robin

Unless you have a desktop Mac you can back up to over your network, your choices are:
Spend a bunch on a Time Capsule, kind of a waste if you already have a wireless router.
Spend $100 or so on an external HD and have some inconvenience until Iomega updates.
Risk losing all your data.
It's your call, but a no-brainer to me.
Better: get a portable external. Once you get the Iomega working, start making regular "clones" to the portable and take it off-site so you're also protected against fire, flood, theft, etc.

Hi i would like to know how to extend the range of my time capsule wifi network(500G 802.11n) using an airport express. i have a double storey home and would like to extend range to my upstairs bedrooms.i have a time capsules network setup via a netgear a

hi i would like to know how to extend the range of my time capsule wifi network(500G 802.11n) using an airport express. i have a double storey home and would like to extend range to my upstairs bedrooms.i have a time capsules network setup via a netgear adsl.i have a second imac upstairs which connects to time capsule wifi network (it is within range as it is directly abobe on 1st floor)
could you tell me how best to set airport express up to extend my wifi range?

Greetings,
This is called an "Extended wireless network".
Read this article for details and steps on how to extend your TimeCapsule's network:
http://support.apple.com/kb/HT4259
Cheers.

How to print from windows 7 pc on time capsule network?

I added a new pc with windows 7 on my time capsule network. Existing network includes 2 macbook pros and 1 mac mini with boot camp and windows xp. I have been using the windows xp with bootcamp on the mac mini and printing from it for a couple years. We don't share files between the notebooks and mac mini, just internet access and printing. My bootcamp side got too full which is why I added the new windows pc (yuk) for my windows programs but I cannot figure out how to get the windows pc to recognize my printer connected to airport time capsule. I installed the printer software and drivers and connected it with usb and printed but when I connect the printer back to time capsule the pc doesn't see it. Also, I downloaded bonjour from apple site but still no go. Any help is appreciated. As you can probably tell, I only know enough to be dangerous. That's why I love my Macs, they just work!

The problem is you loaded the printer directly and now do not have it plugged in.. so delete the printer in the control panel.. then setup the printer again.. this time connect to it as network printer. The bonjour should make it available as a network resource..
Tell me if you still run into trouble doing that. You may need to load the IP of the TC manually..
Window7 has higher security level than xp.. and that can sometimes also cause issues.
Are you using SMB compliant names for the TC, wireless and printer??
Can the windows 7 computer get internet via the TC? Can you ping it?
Look up how to reduce the security level in windows to match xp.. I don't remember the details but you have to do some nifty footwork.

Time-Capsule Network Speed slows down

Similar Messages

Maybe you are looking for