Time Capsule no longer connects to home wireless network.

Last night the Time Capsule we have been using for wireless internet and TM backup stopped connecting to internet. It will still back up from this network. It is connected to a FIOS router. The status light is off, which is supposed to mean it is unplugged. It is plugged in and connected to the FIOS router, this light is green.
If we switch to using the FIOS router for internet access, we get internet access but no backups. Our Canon printer used to work connected wirelessly, but now does not on either network.
Shelly

Good news that the Time Capsule has not had a major power failure.
But, I'm not clear on whether the Time Capsule is working OK now on your network.....and the amber light is blinking......or......whether the Time Capsule is not working on your network and the amber light is blinking.
The genius should have told you that you can use AirPort Utility on your Mac and it will tell you "why" the amber light is blinking.
What operating system are you using on your Mac? If you are not sure, click on the Apple icon in the upper left corner of the screen, then click on About This Mac. Post back with the OS X Version number that you see there.

Similar Messages

Time Capsule Can't connect to my wireless network

Hi there,
I can't connect my new Time Capsule to my existing wireless network. I followed screen instructions, set up my network name and password, then time capsule need to be disconnected and then nothing.. My MacBook Can't see Time Capsule
I did restored it to factory and tryed manual setup but didn't work either.
Any sugestions?
Thank you

what is your current router? (the one you're trying to connect to with your TC)? If it's not Apple (Airport series, another TC) you'll mose likely experience compatibility issues. With 3rd party routers (non-Apple) it's hit and miss. Some tips:
1. use WEP not WAP as encryption
2. Make sure your current router supports WDS, set it to turn WDS on
3. try with no encryption, if you can connect, then try WEP, then WPA, you'll see where the problem is.
4. some routers, even if spec doesn't say so, work well in WDS mode and even work with TC with WPA on. The trick is to load them with "special" firmware. Linksys WRT54GL with Tomato or DD-WRT firmware is a good example. Check if there's any alternative firmwares for your router. Start here:
http://www.polarcloud.com/tomatofaq#whatwill_this_runon
Good luck!

Time Capsule can't set up as wireless network, but Airport Extreme works

I just bought a Time Capsule to use as a back-up hard drive and a wireless network. I currently have a Airport Extreme for my wireless network and it works fine. When I try to plug in the ethernet cable into the Time Capsule to set up a new wireless network - all I get is a blinking amber light on Time Capsule and Airport Utility can not find Time Capsule. When I plug the ethernet cable back into the Airport Extreme to see if my DSL is working - the Airport Extreme light is back on and I can connect to the internet. I updated the Time Capsule with the latest firmware so that's no it. Any ideas?

OK, thanks for the clarification.
First, make a note of the configuration settings in the Airport Extreme as you will likely set up the TC the same way. Open AirPort Utility, click on Manual Setup at the bottom of the pane and then click on the Airport icon at the top of the next page, which is a summary of your settings. Would be a good idea to write these down and keep them handy.
Then do a hard reset on the Time Capsule to get it back to factory defaults. You would do this by first pulling the power cable for a few minutes. Then using an unfolded paper clip or something small, hold in the reset button on the back while you plug the power cable back in and continue to hold the reset button for at least 10-12 seconds before you release it.
Power off your computer, then restart. When it's back up, connect an ethernet cable from the computer to the WAN port on the back of the Time Capsule. This should help Airport Utility "see" the Time Capsule so you use Airport Utility to configure it.
If you have set up the Extreme, the TC set up is basically the same unless you have changed the modem or some other things in your network.
Post back on your progress.

Since downloading iSO 5 i can no longer connect to a wireless network.

since downloading iSO 5 i can no longer connect to a wireless network. I have tried both at home and at other wireless hotspots. it would appear that none of the previous wireless connections work either? i just get the error "unable to connect to "x"
i have tried to "forget" and rejoin but that has not worked either.
what to do pleeeease?

Did you already try to reset the phone by holding the sleep and home button until the Apple logo comes back again?
Did you try to reset the network settings on your device?

Time Capsule in Standalone Mode with Existing Wireless Network

Hi there,
I hope someone can help. I'm not quite sure where to post this question, so I hope I am in the right place. Ive found various posts on this matter but just would like some assistance with my personal set up.
I have a new retina MacBook Pro arriving soon which will be running Mountain Lion. I've also just purchased a current model Time Capsule for the purpose of wireless backups via Time Machine and would like some advice on how to integrate it into my system.
I already have a wireless Internet connection set up and running well (through a D-link DSL-2740R router) so I don't want to mess around with that (for various reasons it took a long while to set up). I'm therefore looking at running the Time Capsule in a standalone way but I am guessing in doing so it will create a second wifi network (although it will not be connected to the Internet). I appreciate I cannot connect to two wireless networks at once but whilst in the local Apple store recently, one of the assistants mentioned that this would not be a problem for Mountain Lion with regard to Time Machine backups and that I would not have to use bridge mode or anything on the Time Capsule. However I unfortunately had to leave the store before I could find out how to go about setting this up.
I would therefore be grateful if anyone could help with how to set the Time Capsule up in Mountain Lion as mentioned above so that I can get it up and running when my Macbook Pro turns up.
Also, once set up, I would like to use the USB port on the Time Capsule to attach a powered hub to connect multiple USB hard drives. Could someone please confirm that this will work in whatever manner I have to set the Time Capsule up and also whether Time Machine can back these drives up to the Time Capsule as well.
I would say that networks etc. are not my strong point so would be grateful for answers aimed at novice (or lower!) level of technical experience.
Many thanks for your help.
Steve Harvey

This is really the same option as bridging the TC..
You cannot use the TC as a router in the UK.. well mostly not, because all your ISP use PPPoA authentication.. there are some who have recognised the error of following BT blindly and now also use PPPoE. But you cannot authenticate the TC to the modem using pppoa protocol. So there is no way the TC can be in any mode but bridge..
Don't worry if the above didn't make a lot of sense.
When you bridge the TC.. it will act as a switch and WAP, plus hard disk to network.
The wireless can indeed be left on.. even on both devices.. that isn't actually a problem.. although I prefer to set one or both routers to a fix wireless channel.
You can also turn off the dlink wireless but I think you will find the dlink wireless rather better than the TC.
For 2.4ghz there are only 3 non-overlapping channels, 1, 6, 11 ( although you can also use 13 in UK).
The TC is only N lite on 2.4ghz ie max speed is 150mbps.. It will only need one channel.
The Dlink is full N ie 300 or 270mbps and to do this requires 2 channels.. that means you need to be very specifc.. and might be better infact setting the dlink to also only use 1 channel.. ie 20mhz only not 40mhz.
Again if you are not following don't worry.. I will be specific.
Set the dlink wireless to channel 1.. and set it to 20mhz only. The dlink should still have better range than the TC..
Place the TC in a place as far away as you can get.. next room or wireless dead spot would be excellent.. use ethernet or EOP adapters.
Bridge the TC.
Set the TC to channel 11 or 13 as you prefer..
Give it the same wireless name.. (SSID to everyone else) as the Dlink.
Same security setting WPA2 AES on the dlink WPA2 Personal on the TC.
Same passkey.
You now have a roaming system.
ie the laptop should connect to the strongest signal.. just like a mobile phone does as you travel.
The 5ghz will also be available to your computer if the signal is good enough.. range is very poor though.
I do recommend you run 5.6 utility.. this is tricky as it won't install on mountain Lion.
You need to download the utility.
http://support.apple.com/kb/DL1482
Download and install unpkg
http://www.macupdate.com/app/mac/16357/unpkg
Open the 5.6 dmg.. and drag the pkg over a running unpkg.. it will then load the files into a new directory on the desktop.. just drag the airportutility5.6 to your utilites directory.
v6.1 utility in Lion and Mountain Lion is a toy version.

Does my time capsule HAVE to join my existing wireless network please?

ok i am trying to get my TC to join my wireless network but its not having it!!
(it was but now i cant seem to get it to work)
so my question is....can i just have its as its own separate wireless network just to talk with my macbook & imac so they can back up wirelessly please?
or would this cause problems as they are on my personal home wireless network??
anyone know please?
thanks!

so my question is....can i just have its as its own separate wireless network just to talk with my macbook & imac so they can back up wirelessly please?
You can do, but you don't need to.
If you create a separate WLAN for your Time Capsule then you'll need to switch your clients to the TC WLAN to make their backups, then switch them back to the regular LAN when they're done. Bear in mind that your regular WLAN (and, presumably your internet access, etc.) will be unavailable while you're switch to the other WLAN.
There has to be a better way, surely? Of course. If your existing WLAN is working well enough for you, then just connect the TimeCapsule to your existing network via an ethernet cable. Now it will be part of your LAN, all your clients can see it and back up to it, but you don't have any issues with having to switch AirPort networks on the client (in effect, your client sends its data wirelessly to your existing base station which then forwards the data over the ethernet LAN. Problem solved.

IPad won't connect to home wireless network

Got my iPad for Christmas and it has worked perfectly until tonight. Out of the blue it wasn't connected to my home wireless network. I reset the modem, powered the iPad off and on again, reset the network settings and reset all settings. No luck, it just keeps searching all of the laptops in the house work just fine ??

Hi HugBeth - Welcome to the forums.
Notice the links other posters provided above? Follow those links and then come back and thank those folks that took the time to pass along problem-solving advice.
Pam, you might wish to checkout these resources as well:
I prefer this list of solution oriented suggestions as a starting point: http://tinyurl.com/3yorao9
You'll also find an ongoing discussion in this forum entitled: "Weak Wifi" I have also included the link for you- http://tinyurl.com/2ctu39q It contains additional problem-solving steps undertaken by users when they found the standard solutions for missing & weak connections did not apply to them.
Good luck.

Unable to connect to home wireless network with my iPod touch

I've had my iTouch for several months now and I'm still not able to connect to my wireless network at home. I've tried the resets and other suggestions I've found in the discussion groups but nothing has worked.
I have an older Netgear Router MR814v2 and it is unsecured. It is attached to my old desktop, HP Pavilion running Windows ME, which is not able to run the itunes software. My HP laptop is where my iTouch and iTunes software is installed.
The iTouch displays my network with good signal strength, but when I try to connect I get the "unable to join the network "NETGEAR".
Going to my router, it does not recognize my iTouch as an attached device. Why is that and what am I missing?
Thank you for all suggestions and your help.

I tried powering down the router. When it's off the iTouch does not recognize the network and then when it's powered on again, the iTouch recognizes the network. Unlike the public wi-fi spots that my iTouch responds to, where all the info like IP Address, Subnet Mask, Router, DNS etc are populated in the settings...my iTouch does not populate these fields at home even though it recognizes the network. I still get the unable to connect to network error. Could it be that my router is antiquated and can not support the iTouch? Like I said earlier, my Router does not recognize the iTouch as being attached to it.

Airport no longer connects to OPEN wireless networks

Lots of people seem to think that their airport keeps dropping the connection to OPEN wireless networks because of the 2008-001 airport update. That is probably only true for a Macbook 2,1 (aka Macbook Core 2 Duo).
I had the issue on my Macbook 1,1 (aka Macbook Core Duo). I wiped the system clean. Re-installed OS-X. Applied all updates BUT:
1. Airport 2008-001
2. Security update 2008-002
I also downgraded the Airport firmware to 2007-004 (aka version 1.1.9.3).
Technically speaking this should have resolved the issue but it didn't.
Why do I believe it should have resolved the issue? Because the same approach worked on the Macbook 2,1 and they both have the exact same Airport card.
Now I have no idea how to get it fixed - I think I have tried every possible way. There doesn't seem to be any way to contact Apple coz I don't have a support contract.
But hey, do I need a contract? Apple broke this for me ... they should fix this. I am about to post this as a tech article on engadget and other places because there are SO many people suffering from poor testing on Apple's behalf.
Apple, please respond.
Thanks.

Visited the "genius" bar this afternoon - what a trip!! The guy said this is a Verizon issue, period. I was like you must be kidding, there are SO many people out there who got affected and not everyone uses verizon ... he actually got pretty mad and said you should be using mac hardware (router) and secure network. I even told him my second Macbook is working fine on the same Verizon network. This is their new location in the Northern VA area at Fair Oaks Mall.
I would call that guy anything but a genius, what a waste of time. This was my first and last trip to a "genius" bar.
If anyone comes across any new ideas, please share.
Thanks.

Suddenly can't connect to home wireless network

All of a sudden I can't connect to my home wireless network - always has worked perfectly. Now I get a box asking for the password, and although I type it in correctly it keeps saying "incorrect password." I thought I'd delete it and re-establish it, but it doesn't show up in the Managed Network settings. Any ideas what is going on?

On the problem computer, go to Control Panel > Printers and delete all instances of the printer.
Next, print a Wireless Network Test from the front of the printer (Network menu). Note the printer's IP address.
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing.
2. Click >> Start >> Control panel >> Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

IPhone GPS location incorrect when connected to home wireless network

Hi all,
My iPhone GPS works well except when I am at home and connect to my wireless network. It always gives the same incorrect location about 3km away from my house. When I turn wireless off then the phone gives my correct location.
I think it is somehow getting confused when connecting to my airport. (I wonder if it is showing the location of the local telephone exchange?)
Has anyone else encountered this problem or found a solution? Or can I somehow tell my airport where it is?
Thanks!

A company called Skyhook Wireless maps WiFi and cell tower locations it scans. Apple uses this to help your GPS locate itself quicker. Here's how it works: http://www.skyhookwireless.com/inaction/apple.php
If your WiFi has not been scanned properly, you can submit a WiFi location update by going here: http://www.skyhookwireless.com/howitworks/submit_ap.php

IPhone 5 won't connect to home wireless network

After updating to iOS 7 my iPhone 5 has been unable to connect to the wireless network in my home. It will recognize it, ask me to input password, and then it will say it cannot connect. I have shut the iPhone 5 on/off, turned on/off the wireless, turned on/off the bluetooth, and attempted to install the latest iOS update (but cannot because it won't let me unless I am connected to wifi).
I am having this problem with my MacBook Pro as well.

There is something wrong with your wireless router or network - especially if you have no problem connecting your iPhone and MPB with any other wi-fi network besides your own.
Have you tried resetting your wireless router and network in conjunction with the modem, and/or have you checked the manufacturer's website to see if there is a firmware update available for your wireless router model that has not been installed?
What type of encryption are you using with your wireless network - WEP, or WPA2?

My MacBook pro will no longer connect to a wireless network that I've been connecting to automatically for months and I'm not given the opportunity to re-enter the password.

I am trying to connect to a wireless network that I have connect to automatically for over a year. When I try to connect I simply get the following message: "the wifi network xxxx could not be joined". I have moved closer to the router as suggested and I have attempted to run diagnostics without luck, I have rebooted, I have toggled the wifi on and off. I'm at a loss now...
My MacBook Pro system is running OSX 10.9.5, 2.9 GHz Intel Core 17 processor, 8GB 16000MHz DDR3 memory.

Try resetting the SMC and PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
Try another cable

Setting up Time Capsule for backup only on existing wireless network

I have a wireless network already set up with a NetGear wireless router. Cable plugs into router, router connected via ethernet cable to my Power Mac G5 desktop, plus 2 PC laptops in the house also connect wirelessly to the home network via this router.
I want to set up Time Capsule as an external hard drive to back up all three computers -- I don't necessarily need to use it as a wireless router although i'm not opposed to that if it's easier to do it that way.
When i try to set it up using AirPort utility, i get the amber flashing light. Airport utility is able to discover the device, and then always asks if it's OK to switch networks. I've tried both "switch" and "don't switch"; either way when i try to set it up, AirPort utility stalls out on "Reading Time Capsule Configuration"; eventually giving me the error msg: "Base Station Error: AirPort Utility was unable to find your Apple wireless device."
All i want to do is mount it as an external hard drive so i can use Time Machine for backup, and be able to use it to also back up the PC laptops wirelessly. I need help in the following three areas:
1. How should I be physically connecting my devices if i want to do this? Which cables go in which ports? There is only one ethernet port on the back of my G5. The G5 can connect to the router either wirelessly OR via ethernet cable. I've tried G5-->Time Capsule-->Router, G5-->Router-->Time Capsule, Router-->G5 PLUS Router-->Time Capsule, and I've tried every variation on the regular ethernet and WAN ports. What's the right way to do this.
2. If i'm not setting up the TC as a Wireless Router, is AirPort utility even the right tool for setting it up? it seems to be confused by the two wireless networks and won't let me get past that point. Am I supposed to click "Switch" when it asks me to switch networks? Is there a way to just mount it as an external drive and bypass the AirPort utility setup entirely?
3. Once i get it set up so it's visible as an external drive and usable for Time Machine backup, how do i then make it available to the other PCs on the network so they can back up to it also?
Thanks for your help.

sarah,
You already have an existing wireless network.
You do not need to plug the Time Capsule into anything except power.
Set the Time Capsule to "Join an existing wireless network"...
That is all you need to do.
Then all the computers should see the Time Capsule.
If you can't see "Join an existing wireless network" in the choices, hold down on the option key and then click on the choices.
Give that a try.

Can Time Capsule be used strictly as a wireless network for ATV and TiVo?

I apologize in advance for the lengthy narrative but I feel that it will only help in describing my challenge/problem.
I currently own and have been successfully using an iMac and Apple TV and syncing with my iTunes account. I want to transfer the ATV to my fiancee's house since I'm spending most of my time there. Until we move in officially I'll be keeping my Mac at home. She does not have WiFi and has an old laptop that I'm pretty sure doesn't even support a WiFi radio. We eventually plan on replacing her laptop with a new Mac Book but until that time comes all I want to do is set up a wireless network for the ATV and TiVo service that I also brought over.
So, I bought the Time Capsule with the future in mind. My question, can I set up TC to act as a wireless router for ATV and TiVo only but hardwire her laptop to keep connected to the Internet? Will I need to connect ATV to her iTunes service through her laptop? Or can I access my information using ATV if the WiFi is set up correctly?
I know that until I bring my Mac and we eventually replace her laptop, I bought a very expensive wireless router but there is a method to my madness....I think.
Any suggestions on the hookup process will be greatly appreciated.

atlas138, Welcome to the discussion area!
My question, can I set up TC to act as a wireless router for ATV and TiVo only but hardwire her laptop to keep connected to the Internet?
Certainly.
Will I need to connect ATV to her iTunes service through her laptop? Or can I access my information using ATV if the WiFi is set up correctly?
The network would have the same abilities as any other network. I don't know how the AppleTV connects to iTunes but it wouldn't be any different than if the AppleTV were connected to something else.

Time Capsule no longer connects to home wireless network.

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