Time capsule no longer working

My time capsule has stopped working entirely. No longer can use it for my network and it no longer backs up. My mac book does not even recognize it. any suggestions or is it fried?

Does "no longer working" mean that the Time Capsule will not power up at all?
If the Time Capsule will power up, please describe the indicator light on the front panel.....green, flashing amber, solid amber, etc.

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Time Capsule no longer works after unplugged and plugged back in

See if you can follow this.
When i first got the time capsule about 2 months ago i had problems right off the bat. I changed the WEP to a WPA, plugged the time capsule into the router instead of going wirelessly and used it to extend the network. After several time of reseting the capsule, changing settings and passwords, and waiting several minutes for the airport utility to say it could not connect i finally got it to work.
Now, the other day i went to move my desktop to another outlet, so everything was unplugged via the surge protector, for about 5 minutes then plugged back in. Now the capsule no longer works. I was getting the same messages as two months ago, as if everything was reset in turning it off for a minute. I went through the same processes as last time to get it to work, but not this time. After waiting at the airport page for a few minutes it says that internet connection is the issue. Now the capsule is about 1 foot away from the router and plugged in, and i have internet connection to the desktop and my macbook pro.
Does anyone have any ideas, omitting the stupid suggestions web pages tend to give, such as is it plugged in? is it turned on?
Help is GREATLY appreciated.

"plugged the time capsule into the router' try bridge mode and also configure its wireless setting

New ISP, Time Capsule No Longer Works - help!

OK, today, I changed ISP with a new router.
Everything was going OK, all iOS devices, all wi-fi printers, Apple TV, and Airport Express all connected and worked fine. The only issue is my Time Capsule. I just can't get it to work.
It was setup to 'Join An Existing Wi-fi Network' and everything used to be fine with my TM backups going to it.
Now, Airport Utility (6.2) won't see it at all over wi-fi, and if I connect to the router via ethernet, AU sees it. I tried to change the configuration, but there is no 'Connect to an Existing Wi-fi network' available, just 'create new' or 'extend existing'.
Even if I try either of these options, it doesn't work. After a couple of minutes, I get a 'an error occurred when trying to update the configuration' message.
I have tried holding in the reset button, but to no avail.
Can anyone help? I'm on 10.8, by the way.

Join a wireless network is not in v6 utility.. thanks so much apple.. you are a great help.
Mind you .. we do not recommend at any time using "join a wireless network".. it is slow and likely to cause issues at some point with corrupting the backup.
The best idea is to install v5.6 utility on your Mac.. this can be done.. google for various methods.. here is mine which is free.. others use a tool you have to pay for.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0
If you want to do the job correctly though.. start from a factory reset.
To do this hold in reset button and then power on.. keep holding in reset without releasing for about 10sec until the front led flashes rapidly.
Do all setups using ethernet. I recommend you bridge the TC and use roaming setup for wireless. It works very well.
http://support.apple.com/kb/HT4260
Even if you mix with a non-apple router, you simply create a wireless network on the TC.
Exactly the same name (SSID) as the main router .. same security WPA2 Personal = WPA2 AES and is the only suitable security nowadays.
Same password for wireless. 8-12 characters is enough .. up to 20 if paranoid. pure alphanumeric.
The only thing different is wireless channels. Set them both to auto may work or maybe chaos.
At 2.4ghz there are only three non-overlapping channels.. make sure the main router is set to 20mhz only.. and use one of the channels, 1, 6, 11. Then set the TC to one remaining.
5ghz in the TC use lower channels.. 36, 38, 40 etc work much better than 150's
So in your real utility it looks like this.

HT201250 Time capsule no longer works after upgrading to Mavericks

I have upgraded to mavericks and my time capusle no longer back up. Will Apple be sending out a fix. Forums show lots of apple apologists trying various work arounds and some losing data. When will Apple be sending out a fix.
First Mail was crashing and with the new fix finally Mail is working ... when can we expect the fix for TC and mavericks.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message that corresponds to an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showning, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.

Loaded Mountain Lion and time capsule no longer works, airport utility can't be configured, back ups have stopped, sparse bundle in use errors occur, what a mess!!!!

Should Airport Utility now be defunct for my time capsule because I have upgraded OS to Mountain Lion? I have tried every fix I can think of but AU will not set up. I'm also getting repeated time machine back up failures and now I have a new "sparsebundleinuse" error which is totally useless to me, I have no idea what a sparse bundle is, I have no idea what it's suddenly being used by and there's no information to say what to do about it. Apple is killing me here!!!

I've tried to but on the install for Airport Utility 6, after the download I get through the introduction then the license then I get "airport utility can't be installed on this disk. The version of Mac OS X on this volume is not supported" and that's it, no more options!?

Tima capsule stop to work

i've changed the name of my network and my time capsule stopped to work properly. actually time machine says "i cannot activate the image of back up disk"
i've tryed to initialize the disk with the disck utility and now from the disck utility TM is all free (no space allocated) but Time Machine continues to try to make incremental back up and doesn't work !!! i've tryed to cancel with zeros old backups space but is too long (it takes 7 days)
with the disk utility i've changed the name of the disk

That's right, I can't connect after a Hard reset. I get the same message.
" Connection Failed
The server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again."
When I use a program to identify wireless networks the Time Capsule shows up.
Would the fact that I had a different name for Time Capsule before I Hard Reset create some sort of a problem?

My Time Capsule does not work with existing WiFi

Following a question solved on March 24 by LaPastenague, but gone bad again.
Apple AirPort Time Capsule
I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
Since we stay 2-3 weeks on two locations, one in Norway and one in Sweden (two different countries) we must use Mobile Broadband 4G, cables or fibre connections are useless for us, and we don't have it up to the houses. I have one mini router for each country, we bring with us iPhones, iPads, iMac, Apple TV, APExpress. When we pass the boarder I change the mini router, and the system continues working perfect on the WiFi, except the APExpress that needs to be reconfigured, but then it works.
The APTC was difficult to make working as it would not accept to be in an existing network, but with good help from the Apple Community, LaPastenague, with forcing the TC connect to the APE with Ethernet cable in bridge mode, ref "My Time Capsule does not work with existing WiFi" from March 24, the problem was solved and all gadgets worked together in a perfect harmony, until we changed location.
Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
I have a slight feeling that the two WiFi bands are making the trouble as during the configuration of the TC sometime the last figure 6 and 7 pops up, and that has something two do with the two different 2,4 and 5 GHZ bands
So, I am curious if you have any idea ?
I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?

I can deal with the last question first and easily.
I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
Open the airport utility .. go to the disk tab and select erase.
When you select erase you will get mulitiple options.
Quick removes the file table but does not delete the files,, it takes 2min or less.
A Zero out data is the secure way,, by writing 0 ie low level drive format.
It can take several hours..
7 pass will take a week.. not recommended..
35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
The fact that it did work and has now failed might point to faulty unit.
The only way to tell is reset it properly to factory and start over.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
Remember to keep all names short, no spaces and pure alphanumeric.
Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it.

After lion upgrade time capsule no longer backs up

Time capsule no longer will back up after lion upgrade is anyone else having this problem?

The Time Machine application is part of the Lion operating system, so you will likely get a faster and more informed response if you post in the Lion support area for Time Machine. There are a number of posts there with issues similar to yours.
Mac OS X v10.7 Lion
Click on the Refine This List button under the Lion and then click on Time Machine to get to the support area.

Time Capsule no longer connects to home wireless network.

Last night the Time Capsule we have been using for wireless internet and TM backup stopped connecting to internet. It will still back up from this network. It is connected to a FIOS router. The status light is off, which is supposed to mean it is unplugged. It is plugged in and connected to the FIOS router, this light is green.
If we switch to using the FIOS router for internet access, we get internet access but no backups. Our Canon printer used to work connected wirelessly, but now does not on either network.
Shelly

Good news that the Time Capsule has not had a major power failure.
But, I'm not clear on whether the Time Capsule is working OK now on your network.....and the amber light is blinking......or......whether the Time Capsule is not working on your network and the amber light is blinking.
The genius should have told you that you can use AirPort Utility on your Mac and it will tell you "why" the amber light is blinking.
What operating system are you using on your Mac? If you are not sure, click on the Apple icon in the upper left corner of the screen, then click on About This Mac. Post back with the OS X Version number that you see there.

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data.

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data and it does not show on the desktop when connected.

Ok if disk utility was able to verify the drive I doubt there is any problem.. are you trying to open a TM backup??
You need to mount the sparsebundle then check the actual info inside the bundle.
Don't use disk warrior.. if the disk has verified then unless you deliberately deleted files there is nothing that is going to do.
Pondini has a lot of stuff about getting access to the sparsebundle.
http://pondini.org/TM/17.html
But if you have copied info to the TC that is now gone.. and the disk is ok.. I am not sure.. the TC will not have deleted the files itself.

I have two time capsules, one for work and one for home, how do I set up the work time capsule to only back up my work files?

I have two time capsules, one for work and one for home, how do I set up the work time capsule to only back up my work files? Also, how do I add co-workers to my work time capsule and wife to my home time capsule? Thank you!

You cannot have two different TC setups.. at least until Mountain Lion.. it did introduce some changes but I am not sure if you can setup two different configurations for TM.. you can use two different devices to back up to. I doubt this will help you.
You might be better using a real backup software.. superduper, CCC, chronosync etc.
The TC by default is available to any Mac in the network to do backups. TM will sort itself out and put each computer on a different backup. These are kept in separate sparsebundles.. so that is all fine.

HT2284 My Time Capsule just stopped working.

Thank you in advance for any help. My Time Capsule just stopped working and I do not get the 'Connection Failed' error message as the Time Capsule is not showing up in the finder window. The light continues to flash amber on the Time Capsule. I am using it with my iMac running Lion. Any help will be really appreciated.

This is just typical Lion.. reboot the TC.. if that doesn't work.. reboot the whole network from fully off.. in order.. modem.. router/TC.. clients. 2min gap between each.
If still has issues.. press reset on the TC and redo it.
Download a utility that has tool properties..
http://support.apple.com/kb/DL1482
Just ignore the toyland version in Lion.
Next time it happens go to disk page in the utility and hit disconnect all users..
C12 and C17 can suggest some other things.
http://pondini.org/TM/Troubleshooting.html

My time capsule has stopped working.

My time capsule has stopped working. I get following error message The backup disk image “/Volumes/Michael Campbell's Time Cap/iMac.sparsebundle” could not be accessed (error -1). I tried everything including deleting all the data and starting again. It then works for a few back ups and then gives the error message. I have tried to repair the disk but that is grayed out.

Found this elsewhere so I will try it
Go to App folder
Open Utilities
Click on AirPort Utility
Highlight your Time Capsule
Go to Manual Setup
Click on Disks
Highlight your Time Capsule
Click on Disconnect All Users
Close AirPort Utility
Go to Systems Preferences
Click on Time Machine
Click on Select Disk
Find your Time Capsule and highlight it
Then click on USE BACKUP DISK.
Go to the Menu Bar and click on the Time Machine Icon
Click on Backup Now
It should work

Time Capsule backup not working anymore after upgrade to Snow Leopard

Hi,
after I upgraded to Snow Leopard I started the backup process with the time capsule. Within several days I tried this about 5 times and the iMac crashed or froze after some time doing the backup - but it never completed.
I then deleted the whole content of the time capsule and started a fresh backup. Now I receive a message after some gigabyte that there was a problem and I should try it again. Again the backup has not finished so far. I tried to reduce the amount of files to backup by excluding folders - no chance. Since the upgrade to snow I was not able to complete one single backup.
Any ideas or similar experience?

I have had a similar problem. I have the latest 1TB Time Capsule and backup worked fine in Leopard. I am backing up over my home wireless network. The backup starts, but at some point it freezes with the spinning pizza wheel if I click on anything. Everything freezes with no possibility of force quitting any application.
I tried trashing the plist for Time Machine, but that didn't work. Tonight I'm going to try a backup with the computer connected to the Time Capsule by Ethernet.
I can access my existing Time Machine backups on the Time Capsule.
This is a frustrating situation. But for this, SL works great, but this problem is a critical one.

Time capsule: will it work wirelessly without disrupting my wireless system?

Time capsule: will it work wirelessly without disrupting my wireless system?

This type of setup is difficult, and not officially supported by Apple for good reason.
Before you attempt this, you should know that this type of setup will require a "double hop" wireless connection for backups.
In other words, for your Mac to back up, the wireless signal must travel from your Mac to your wireless router......hop one.....and then travel from the wireless router to the Time Capsule....hop two.
This doubles the chances of an error occurring and unfortunately also doubles the amount of time that it will take for a backup to occur.
I've tried this type of setup a few times as an experiment. It gives new meaning to word "SLOW".
In addition, the Ethernet ports are disabled in this type of setup on the Time Capsule, so it is not possible to use them for any purpose.
Bottom line....the fact that the Time Capsule can possibly be configured this way.....does not in any way imply that it should be configured this way.

Time capsule no longer working

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