Time Capsule not appearing in airport utilities

Hi all,
I have been using my time capsule as a wireless base station and back up volume for over a year. Yesterday it just stopped working. The light is green, but I can't find it in airport utility. I tried resetting it and now a new volume is showing up but it says it is an airport extreme base station not a time capsule, and it requires a password that I don't have. Any ideas?
Thanks,
Ambere

"....but it is giving me a connection timeout when I try to connect wirelessly to the internet."
Just so I understand correctly, here you are referring to the process of trying to establish a wireless connection with the Time Capsule from a computer, correct?
First, restart the computer to see if that helps.
Do you recall what Radio Mode you chose for your wireless network? Was it a compatible mode such as 802.11n (802.11b/g compatible) that would allow most devices to connect?
Some older devices may not be able to handle the WPA/WPA2 Personal security settings that the TC uses by default. Can you provide a bit more info on the device that you are trying to connect to the Time Capsule?

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Time capsule not appearing in airport utility

I'm trying to connect my Time Machine to my Sagecom F@st 2864 wireless router to use it in time machine. However, airport utility does not see the time machine. What's weird is that when I brought it in to the apple store it appeared to work.
Any ideas? I tried connecting it through both the WAN and LAN ports in the router and both don't work

AirPort Utility only works with Apple devices. Using that device with Time Machine is unsupported and should be expected to result in total data loss eventually.
Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
If you're determined to use the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

Can't get Time Capsule to appear in AirPort Utility

Have been mucking with my new Time Capsule and somewhere during that process have done something which is preventing Time Capsule from appearing in my AirPort utility which is frustrating as **** cause now I can't change any of its settings.
I'm within range. Have attempted to connect via wireless and ethernet. Have turned on and off several times. Have reset it with the pin hole at the back.
The wireless network it is currently configured to host will appear after a reset in my wireless menu. But will still not appear in AirPort utility.
How do I get Time Capsule to re appear in AirPort utility so that I can properly configure it.

Have you followed the steps on page 30 of your TC Setup Guide?
Did you do a factory reset?

Time Capsule not Showing in Airport Utility

I decided to re-set my Time Capsule this afternoon. The green light is on but it is not showing in the Airport Utility and Time Machine says there is no back up disc available.
What can I do?

Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the Time Capsule.
Restart both your Mac and the Time Capsule and then open AirPort Utility to see if your Time Capsule has been found.
If the Time Capsule is still lost, disconnect the Ethernet cable and perform a Factory Default Reset on the Time Capsule as follows:
Pulll the power cord from the back of the Time Capsule
Wait a few minutes
Hold in the reset button and keep holding it in while you plug the power cord back in to the Time Capsule
Keep holding the reset button an additional 8-10 seconds and then release the button
Allow 30-40 seconds for the Time Capsule to restart to a slow, blinking amber light
Connect the spare Ethernet cable from your computer to one of the LAN <-> ports and open AirPort Utility to reconfigure the device

Time capsule not recognized by airport extreme - first time setup challenge

Air port utility not recognizing time capsule. We have airport extreme and time capsule (recent purchase to back up 2 wireless mac laptops and the G5 which is connected to the modem). Modem is conected to airport extreme and I connected the Time capsule via ethernet as I thought the speed would be 1GB and faster than wireless "n." Somehow now the airport extreme does not recognize the time capsule. In the network utility, airport is not listed, only ethernet and firewire. What steps should I take to enable time capsule to back up the laptops wirelessly as well as the G5 (non-wireless.) Thanks!

I would hold the reset button on the back of the Time Capsule for 5-10 seconds and I would wait to connect it to the AirPort Extreme to see if you can set it up. If you can access the Time Capsule with AirPort Utility then I would plug it into the AirPort Extreme and continue your setup.

Time Capsule not appearing during re-install?

I've decided to reinstall my computer for the first time with time machine and my time capsule.
So i put the 10.5 install dvd and went to utilities and selected restore from backup.
It then goes onto searching for backups window but nothing appears?
My Time Capsule is connected via ethernet, should it not appear there so i can connect to it?
Or do i need to do something else?

Jeremy Thompson1 wrote:
I've decided to reinstall my computer for the first time with time machine and my time capsule.
So i put the 10.5 install dvd and went to utilities and selected restore from backup.
It then goes onto searching for backups window but nothing appears?
My Time Capsule is connected via ethernet, should it not appear there so i can connect to it?
Or do i need to do something else?
check if #19 of the Time Machine FAQ provide clues.
also see E3 of Time Machine - Troubleshooting.
good luck !

Time capsule not found by airport but ethernet cable was working

So I turned time machine off some time ago,( got fed up with it constantly saving whilst recording music and slowing down stuff), now although i was happy (ish) as it was before, i can no longer find in preferences a drive to use as backup.
the alert box tells me that airport cannot locate, when i previously, and still do, have ethernet cabling connected .
The time capsule green light shows, but not backing up.
Can i find back up drives without airport utility being used?

Thanks for th response, i have upgraded to lion some time back and as i recall i've had this prob before and had to do a verification of some kind using the clean up disc utility.
I have already done...
the verification again without success, I did a repair disc permission on the Mac HDD,i did a restart of TC by unplugging and replugging without success.
I use TC for backup only, using ethernet and my router is wireless.
i'm reluctant to reset although I would if I could be sure.
What is the 5.6 utility?
My version 11.5.2, should i install the 5.6? if this is indeed an upgrade?
thanks for your time and patients
steve

Time Capsule not found in airport utility

I have a 2nd gen time capsule that is having some difficulties. It seems like it has been since the latest (7.6.1) update.
After a while, my wireless clients cannot connect to it, and it won't show up in the AirPort utility. If I power cycle it, it shows up again, and clients can connect.
When it isn't listed, the light on it is still green.
It ALSO seems that the time machine can back up to it still .
Any ideas?

It may help to power cycle the entire network if you have not already done so. This will get everything back in the right sequence on your network.
Just power everything off in any order that you want
Wait a minute or two
Start the modem first and let it run a minute by itself
Start the next device connected to the modem the same way
Keep starting devices one at a time a minute apart until everything is powered back up

Time capsule not showing in airport utility? recently moved house and new internet set up!

Hi
I had a time capsule set up and working perfectly then we moved house, changed ISP and now time capsule light is flashing amber. When I open the Airport Utility only the internet (i.e. a globe) shows, no time capsule. My Macbook Pro has no ethernet port or I would have tried hardwiring! I can enter the time machine but back up history is red.
I read that latest OS may require a rename of the capsule if the original name was long (29 characters including spaces at present) but to change it the support says to access it via the airport utiltiy which I can't do!
Help anyone?!
Sam

Simply factory reset the TC and start over.
Any time you move the network configuration the TC will require a new configuration.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

Time Capsule not responding in Airport Utility on setup after hard reset.

I have been trying to set up my Time Capsule after a hard reset.
I am seeing the Time Capsule in Airport utility with default settings, however when I choose continue to setup or manual setup it tells me I need to switch networks to continue and then gives me the following message.
BASE STATION ERROR: AirPort Utility was unable to find your Apple wireless device.
The Time Capsule continues to work as a hub for devices connected to it but I am unable to see the hard disk or use the wireless functions. Any ideas?

Thank you. The computer is connected directly to the time capsule through ethernet and giving me those messages. I have tried resetting a couple of times to no avail. I guess I am starting to wonder if I have a problem with the Time Capsule which is only a year and a half old. As I mentioned I have number of devices connected through the LAN ports and they are all working fine. It is only the functionality of wirless and the hard disk that appears to be compromised.
Message was edited by: newkindofsoup
Message was edited by: newkindofsoup

Time capsule not found by airport after new router

I have a time capsule that I do not use as a router, just for time machine. It worked fine for a year wirelessly backing up my macs but then I moved and have a new router. Airport no longer finds the time capsule and it says I can't back it up my macs because the backup disk cannot be found. I tried plugging the TC in to my modem but no luck.
Thoughts?
Thank you!
Beth

Plug the TC into a computer by ethernet directly.. press and hold the reset until it starts to flash rapidly.. about 10sec. Then the utility should be able to find it and simply set it up in bridge mode..
You should download the 5.6 airport utility for lion as v6 is a toy. You can run both side by side and keep 6 for pretty network pictures.

Time capsule not located on airport utility!

I changed my house, so i had to install new internet system. I changed the settings on my time capsule. And i clicked forget this network. I think i made a mistake there. But my mac can find airport disk drive but airport utility can't track base station. Can anyone help?

Plug it in by ethernet and press the reset button on the TC.. until the front led flashes rapidly.. redo the setup.
If you are on Lion make sure you use 5.6 utility.
http://support.apple.com/kb/DL1482
For air you can use the USB to ethernet adapter.. if you don't have another computer.

Time capsule not recognized by airport utility?

I just connected my new TC to try to backup my macbook for the first time. Installed the airport utility and conected the TC, but the amber light won't stop flashing even though I connected it directly to the macbook or to de the modem.
How can I fix this?
WMF

I did nothing seems to work.
I installed AU and when I try to update and it tells me that I alredy have the latest version. I also have 10.5.8 OS.
Then I plug in the Ethernet cable to port (marked with the circle on top of ii) on the TC. Then to my MacBook's ethernet port then I turn-on the AU and then my TC. However, the TC never stops blinking amber.
What else should I do?
Thanks

My time capsule was working and then I added another Macbook pro. TC stopped appearing in Airport Utilities. I have tried resetting TC, I have turned if off and held reset button with pen for 10 secs. I just cannot work out what else to do?

My time capsule was working and then I added another Macbook pro. TC stopped appearing in Airport Utilities. I have tried resetting TC, I have turned if off and held reset button with pen for >10 secs. I just cannot work out what else to do? I have turned router off and on. Amber light is flashing.

The ethernet says self assigned IP 169.254.67.6
Then the ethernet is not getting an IP from the TC.. there is no connection.
I am not sure where you mean when you say the green LED should be on. Do you mean the TC?
Thanks
In order to help troubleshoot ethernet connections all routers use connectivity leds.. even APPLE.. it has one big LED on the front.. and 4 tiny leds beside each ethernet port. That light has to come on for ethernet to be active.. if you plug an ethernet cable into the port and the light doesn't come on.. then there is no connection.. either the other end isn't plugged in.. or the cable is bad.. or the ethernet port is bad.. something is wrong.
To get access to the TC you need this led to be green.. is it?
If it is green and the WAN is also green.. then I want you to unplug the WAN connection.. the blue wire in the picture.. the port slightly separated from the 3 LAN port.. computer plugged just into LAN port.. no airport turned on.. and press the reset again for 10sec until front led flashes rapidly.. then try and bring up the airport utility again.. assuming the ethernet led is green.
How old and what model is the TC?
The A number from the rubber mat will tell us the model.

Time Capsule does not appear in AirPort Utility after Yosemite upgrade

Just upgraded to Yosemite and the Time Capsule appears as a shared device in Finder, but does not appear in AirPort Utility. Any solution to this so I can manage my Time Capsule again?

I'm having the same problem. Did you reset your Time Capsule to factory settings or simply restart it?

Time Capsule not appearing in airport utilities

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