Time Capsule not Broadcasting Properly/Connection Timeout

Help!! Please!! My time capsule's wireless networking capability seems to have gone kaput. I can no longer connect any of my devices to the wireless network. The time capsule wireless network appears in the list of available networks, but none of my devices are able to connect to the network there is a connection timeout each time I attempt to connect. I've tried a hard rest and have reconfigured the time capsule from scratch. Does anyone have any idea what is going on?
Thanks.

If you connect your Mac to the Time Capsule using an ethernet connection, are you able to open AirPort Utility - Manual Setup?
If yes, click the Wireless tab below the row of icons
Change the Channel setting (it may be on Automatic now) to another setting and jot down the Channel number(s) you are using. Start at the high end of the channels. Try some different settings to see if you can find some clear airspace.
It may be that you have a neighbor who may have installed a wireless security system and/or cameras.
Any cordless phones there? Try turning them all off for a period as a test and then restarting your network to see if that makes any difference in your connection ability.
Assuming that the wireless on the Time Capsule is working properly (it will likely work perfectly if you take it to the Apple store), some kind of interference is likely causing your problems.
Some time ago, I had issues on my wireless with intermittent slowdowns and stalls. I could not figure out what the problem was until by accident, I noticed my neighbor...across the street....coming out of his house talking on his cordless phone when my wireless crashed. Nothing would work on the wireless.
It took some coaxing, but I was able to convince him to leave his phone(s) in the house and not use them outside. No problems since.

Similar Messages

Time Capsule not accepting initial connection

Hi,
I've got a 1Tb Time Capsule (original with wireless n or n/g compatible) and three Macs (last old style MacBook Pro, a newish unibody and a Mac Mini), and I'm having trouble with all three Macs connecting wirelessly to the Time Capsule. Basically first connection of a machine fails to find the TC: making the computer sleep and waking it and it then finds the TC immediately. As we are using laptops this is getting a bit irritating having to re-wake the computer each time you want to connect. Any ideas what may be causing this?
I've tried resets of all hardware and upgrading to latest software. We have recently moved and the Time Capsule has been off for a while (a week). I've used iStumbler and there are a lot of networks around but nothing using the same channel.
Thanks for any suggestions,
Sam

Sam Waugh wrote:
first connection of a machine fails to find the TC: making the computer sleep and waking it and it then finds the TC immediately.
I'm not sure this will help, but since no one else had any suggestions for you, I'll offer it anyway. It might help to reset the connection settings on your Macs using these steps one at a time until the problem is resolved, recognizing that, depending on your problem, not all of these steps will make sense:
1) Use the AirPort menu bar item to turn AirPort off, then on again.
2) Try to select your Wi-Fi network from the AirPort menu.
3) In the Network panel of System Preferences delete the AirPort item from the left column, then add it back.
4) In the same panel as (3), define a new location and see if you can make that work.
5) In the same panel, select the AirPort connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease".
6) In the folder /Library/Preferences ( not <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
These steps may not help, but they'll only take a couple of minutes to try. Before you try these, if you have any special network settings on your Mac for things like DSL credentials, note all your network settings, because the latter steps will destroy them. If you got all the way to the last step, if things don't work any worse than before, you can trash the saved SystemConfiguration folder.

Time capsule not working properly after moving to a new house

Hello,
I have a macbook pro and a refurbished time capsule 2tb. I purchased both in 2013 and the time capsule at that time was used as both a wireless router for our house and my back up.I recently moved and didn't have access to the time capsule for over a month. Once I settled into the new house I plugged the power cable and internet connection into the time capsule and assumed that automatically it would keep working. It appears that it is backing up my system as I can pull up the application and see appropriate in-time documents however it consistently has a slow orange light blinking. I am not currently using it as a router as we have xfinity and have a different router for the house and when I try to use the time machine instead it cannot connect.
My internet connection is fine and I would like to leave it as is. It also appears the back up function is working for my mac. The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine? It it because the ethernet cable is attached and can the time capsule work without this?
I have tried resetting the capsule with the 10seconds hold on the reset button etc as seen on other posts but the orange light remains.
Thoughts?
Thank you for your time and assistance,
ahahn063

The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine?
The amber light is like the "Check Engine" light in your car. It blinks for a reason......the Time Capsule has a message for you.
That message might be that there is a firmware update available for the Time Capsule that needs to be installed....or....that AirPort Utility has detected that the Time Capsule is not configured correctly to work with the Xfinity router that you are now using.
To see the message.....open Finder > Applications > Utilities > AirPort Utility
Click on the amber dot
Then look for a Status setting, and click on the small amber dot there
A message will appear to tell you why the Time Capsule is whining, along with a suggested action to fix the issue.
If you are still having difficult, we for you to post back with the exact message that you see.

Time capsule not working properly

I am having great difficulty setting up a new time capsule! Eventually I managed to get it backing up over 24 hours all my stuff but at the end it said finishing backup and went on saying this for 4 hours without any finish. Now after managing to stop it, I'm not sure how, I am trying to start it backing up again but it says preparing to back up and just gets no further. Have I got a duff machine or is there something else I should be doing?

Walter Mossberg recommended the Time Capsule in his Wall Street Journal column a couple of weeks ago. I installed a 1TB Time Capsule for my MacBook Pro. I was hoping that I could partition the disk, keep 250 GB for the Time Machine backup and throw out my old router. (The partition was so that Time Machine wouldn't eat up all of the space on the Capsule.)
It seemed to install okay, and was recognized properly. It automatically assumed the name and saved the password of my existing network - very impressive. I pegged it as my Time Machine volume, and moved some files over. Life was going to get easy.
But then again...
1) Apparently you cannot partition the Time Capsule disk
2) It completely lost its wireless capability within 48 hours.
The status light was showing green, but the Airport Utility would be "unable to find any Apple wireless device." I reset the machine - no dice. It is now a worthless, large, square paper weight with an Apple logo.
So I am back to my old router and an old external hard drive.
Has any one else had this problem?
The answer is yes - many have had this issue if you look at the discussions.
I cannot recommend buying these Time Capsules at all, given the similarity of our problems.
Let's see if I can get my money back.

Time Capsule not visible when connecting via range extender

Hi,
I have configured a TP-Link WA750RE to expand the range of my Time Capsule's wireless network. The range extender works fine for surfing the web etc., but the Time Capsule doesn't show up as my Time Machine backup device and the Time Capsule is not visible in my Airport Utility. What's even stranger is that when I click on "Configure other" (shift + command + o) in Airport Utility and type in my Time Capsule's IP-address and password, I can still access the devices' configuration menu.
When I move my Macbook very close to my Time Machine to connect directly to the wireless network, leaving out the range extender, none of the above mentioned problems occur. The TP-Link range extender has no NAT or port configuration that could possibly cause this problem, so I'm out of ideas for a way to solve this problem.
Thank you in advance for your help.

A non-apple range extender is not passing the protocols that apple uses.. eg bonjour.. This is a standard problem and why you stick with using Apple's own routers for extensions.

Time capsule not recognizing internet connection

My Time Capsule is not recognizing the intenet connection from my isp. It is directly connected to my Comcast router. I can connect wirelessly to the Comcast router, but when I successfully connect to the TC, the airport utility shows that the internet connection is down. I have rebooted both the ISP router as well as the TC. is there help out there?
thanks,
John

I just rebooted both devices again at the same time rather than one after the other. It seems to have fixed my problem.
John

Time Capsule Dual Band Mode Connection Timeout

So, after picking up a 500GB Time Capsule the other day I was trying to set up a network in dual band mode, I had it running with no issues for about a day, my MBP, wife's MB, and Apple TV connected with no issue. After that day I lost connection and upon trying to re-connect to the 5 GHz side I immediately get a connection timeout. It is updated to 7.4.2, and MBP, MB, and Apple TV are all up to date. Anyone else seen this or have a resolution?

Apple needs to create a configuration tool that configures all the Apple devices one owns by creating a network diagram using drag and drop symbols...
Sounds like a cool suggestion. If you want Apple to hear it, go to www.apple.com/feedback/timecapsule.html

Time capsule not broadcasting

I have completed a head reset. Works for less then a time and then stops broadcasting . The guest network can not be seen as well?

Apple care could not help me. Said I was out of warranty. So I bought a new TC on Monday and set it up that same day. Last night same thing happened at 11:14pm, the new TC stopped broadcasting a signal!
So this morning I went back to 7.6.1! Let's see what happens. I have a feeling I will be retuning my New TC!
Thank you for the help! Apple Care was not going to admit they have a issue or even be able to help me

2 TB Time Capsule Not Letting Windows 7 Prof Backup With Connection Sharing Off(Bridge Mode)

Hello Everyone,
     I've been struggling with this and I am completely puzzled, I have a 2 TB Time Capsule that has the connection sharing: Off(Bridge Mode) and I am unable to backup my Windows 7 Professional Desktop to the Time Capsule. So far I am able to map and access the Data file inside the Time Capsule
in My Computer on the PC after installing Airport Utility version 5.5.3. However, I see 2 errors when trying to perform a backup:
Error 1) When I try to do a regular back up using the Backup and Restore Utility, I get an error stating:
Error Code: 0x81000031 The last backup did not complete successfully
Error 2) When I try to create a system image :
A backup cannot be done to a remote shared folder which is not hosted on a volume formatted with NTFS.
Error Code: 0x807800B0
     What's weird about all this is other then having the backup inside my Windows 7 Proffesional home PC configured the exact same way, and back up
on my Linux and XP and Windows 7 Proffesional boxes with no issues, the only change in menu that is different on that Windows machine is that under the Internet Tab under the Airport Utility, Connection Sharing is set to:
Share a public IP address
     I've read some post online and microsoft is saying that the error is generated because the Time Capsule is not in NTFS format. However, my time
capsule at home is a FAT32 just like the 2TB one here that is giving me all this grief. Any help on this is greatly appreciated.
Best Regards,
Nevins Duret

mocanuj wrote:
Hello,
Please read this article. So far as I've read the approach the author takes might make your task easier.
http://howto.cnet.com/8301-11310_39-57401784-285/the-best-ways-to-format-an-exte rnal-drive-for-windows-and-mac/
Some of the article is wrong.. so be careful.. HFSexplorer AFAIK cannot write.. only read HFS+.
It is also irrelevant to the TC.. what the Mac can read and what the TC can read are two different things.. also storage on network drive is handled by SMB.. file format is actually irrelevant. For disks directly plugged into a computer.. buy two.. one for the Mac and one for the PC.. use each in native format. Share files the right way.. via network.

I just replaced the hard drive for my Mac Pro, and I am trying to restore what is on my Time Capsule, but it wont connect, and only is giving me the pinwheel of death. What do i do?

I just replaced the hard drive for my Mac Pro, and I am trying to restore what is on my Time Capsule, but it wont connect, and only is giving me the pinwheel of death. What do i do?

You will need to boot from some alternate boot device to accomplish this, if you did not initialize the drive before installing it.
If you have another Mac, you may be able to use FireWire target disk mode.
If your MacBook has a DVD reader and you have a Mac OS X Installer/Utilities DVD, such as the one that shipped with it, you can boot from that DVD, answer only the "what Language" question, and wait a quarter minute for the MenuBar to be drawn. Then examine the Utilities menu or the Installer menu and Find Disk Utility.

How do I set up the Time Capsule without an internet connection

How do I set up the Time Capsule as a wireless hard drive without an internet connection. I am in a office situation in which I cannot access my work network. I need to be able to share files on the Time Capsule over the wire connection.

Are you using a v6 uitlity.. because it is a toy.. ??
Get v5 utility and then you can hold down the option key and select the right mode.
If you have lion, just install it.. For ML follow this.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

Time Capsule not mounting

Hey all,
One day - without warning - my Time Machine backups failed to my Time Capsule. I am connected to the TC via ethernet and did not apply any updates.
I tried to reset my TM settings on my Mac but had no luck as the drive could never be found. I attempted to connect to the drive via bonjour, but using the .local address only gives me an error:
"Connection Failed
The server may not exist or is not operational at this time. Check the server name or IP address and your network connection and try again."
Pressing OK gives a -36 error in the Finder.
Airport Utility shows all of my Time Capsule settings as accurate. The drive does not show up under the "Disks" tab of the Manual Setup.
I hard reset the TC to no avail - the hard reset does not affect the disk settings.
Any guesses?
Message was edited by: MB38

No dice?

Airport time capsule not found error message

HI,
My time capsule is blinking orange.
I open aiport, sometimes airport finds the TC, sometimes not.
When not, get message:
"airport time capsule not found"
When TC is found, aiport utitily shows an error with the extended network I am setting up. I press 'edit', the settings all seem good. Re-type passwords etc and update.
The problem remains.
I have updated the firmware. An apple shop near me has reset TC using the recessed button on back of TC, and then I have re-configured at home.
BTW, TC was working fine in my old house with same laptop, so prob not simply a basic user issue...
4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
Any thoughts out there?
HOpe so!
mana

yes, running airport 6.1, OS 10.7.5
OK.. I failed to ask enough questions.. I think your comment it all used to work threw me.
1. You are trying to extend wireless network of what router. This will only work with another Apple router.. the way apple built it is in the family only. So please spell out what is the primary router??
If you did have it working to extend the wireless of a non-apple router in your previous house I simply don't know how.. according to Apple it isn't possible. You can use WDS.. that is slow and reduces everything to G wireless.. that is the only way.
2. When you say in the first post..
4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
I presume if you turn off the TC, these devices still have wireless network because they are connected to the primary router.. not the TC.. again my bad reading.. I assumed they are connected to the TC.
So please spell out the whole network..
Broadband modem.. type, model, make.
Main router.. type model make
Any other network devices.
And how was it setup in your old place and how is it different now.

Time Capsule Degrades Wireless Internet Connection: Help?

Time Capsule Degrades Wireless Internet Connection: I am in FL using Brighthouse Cable as my internet provider (15MG down). The internet connection speed is slower than a dial up connection when wirelessly connected to my network to my Time Capsule. When I remove the Time Capsule and replace it with Brighthouses Netgear router the internet speed are normal (fast). Additionally, the internet speed is OK when I first hit a website, but the speed degrades rapidly as I access additional web pages. I no longer use my Time Capsule and therefore are not getting my back-up protection. (NOTE: I tried Verizon Fios and had the same problem.) Can anyone help?

Bought the time capsule in Oct 2013. I have a Sagemcom 2864 modem from Bell but used through Teksavvy. The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think. I had a closer look at it and it appears that the wifi is ok. I was thrown off by the wifi symbol being all animated in the menu bar. I was able to ping the time capsule via wifi. All the status lights on the modem looked ok. Next time it happens, I'll see if I can get some more details. Do you know if there's anyway to get some logs from the airport utility?

Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error

Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error, what can i do???

Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Time Capsule not Broadcasting Properly/Connection Timeout

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