Time capsule not connecting to network

I upgraded to Lion a month ago and I'm not sure if this is contributing to my issue with Time Capsule at the moment but basically my TC is not connecting to my network. The green light is on, and when I go into Airport Utiltity I can see my network is connected but it will just not show up in Finder. I keep getting the message that "There is a problem connecting to your server".
My internet connection is fine (TC is connected to a router); I've restarted both my Mac & TC to no avail. I've also installed the 5.6 Firmware update but that has not done anything either. Any advice appreciated.
Cheers, P

After 4 hours of mucking about, this has magically resolved itself. I can't offer any insight I'm afraid but I am grateful! p

Similar Messages

Time capsule not visible on network

I'm trying to troubleshoot this situation for a colleague.
Situation: macbook air, synchronized wirelessly via time capsule. The time capsule is connected to the fixed network also. This is on our corporate network (both fixed and wifi networks). Backups via time capsule were working fine until yesterday (I see the last backup listed as yesterday).
Yesterday itunes prompted him to update his iphone to OS 5. After the update, the photo's were not synchronized. Upon synchronizing the photo's, the wrong button was clicked (my mistake, oops), and now all photo's are gone in iphoto. Now we're trying to get them back from the time capsule.
The time capsule is not visible in the network, not wired, not wireless. Connecting the macbook air via the fixed or wireless network doesn't reveal it. Airport utility says it cannot find anything. The time capsule is connected to power and network and the green light is on. I tried powercycling it, but this didn't make it appear.
How can I resolve this?

Getting access to stuff in Time Machine is sometimes difficult.. it sounds like something has shredded the files..
Look at the info pondini gave to access the iphoto in particular.
http://web.me.com/pondini/Time_Machine/15.html
Upgrading to latest OS particularly Lion in the Mac or ios5 is having all sorts of nasty consequences..
The thing is, if you have photos in there that will need recovery.. you should not use Time Machine or copy files to the TC until you have restored them. In fact the disk may need to be removed to see if they have been deleted but I have no experience with this and others might be able to give more info.

Time Capsule not connected to Ethernet?

Hello,
I walked in to my office two days ago and the amber light was blinking with an occasional green (on my Time Capsule).
The reported error was that the ethernet was not connected. It was. I ultimately disconnected the ethernet cable from my Time Capsule and connected directly to my iMac. After some configuring issues I was on line. Did what I needed to do and shut down.
Next day I decided to try powering down the Time Capsule and re-connected the Ethernet cable. Everything worked fine just like it has for well over a year now.
I figured maybe the cleaning crew bumped the power and everything was fine.
No dice.
Came in this morning and the Time Capsule is blinking amber again (with an occasional green) same issue. "no ethernet connected."
Now I am connected directly to the IMac and asking for help.
Please.
Thanks in advance for your help.
P

On our TC, the TC shows a green light even when it refuses our computer/device wireless connections and says the password is invalid. However, I left the house for three hours and am now on my laptop and it is apparently working normally. I plan to watch it very closely for the next week and see what happens.
I have read on here (and other Mac-centric review sites) that TC's are very unreliable, have slower than average wireless connections (and short ranges in apartments, especially through walls/several rooms), and fail within 18 months -- all of which is considered "normal" lifespan by Apple (as confirmed by the Apple employees at the San Diego Store in Fashion Valley).
I don't plan on purchasing another TC, and likely not even an Airport extreme. I will look at buying a more reliable wireless router with stronger (farther) connections and connection ranges. I love apple products and have used them to the exclusion of others for over 15 years, but this is really annoying (and my friends have much better wireless networks!).

Time Capsule Not connecting to internet

Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
Let me explain what my network setup is before I tell about the problem:
I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
Would someone shed some light on the situation?

I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
o Wireless Mode = ?
o Allow this network to be extended = checked or unchecked?
o Radio Mode = ?
o Radio Channel Selection = ?
Time Capsule > Access Control
o MAC Address Access Control = ?
Internet > Internet Connection
o Connect Using = ?
o Connection Sharing = ?
Internet > TCP/IP
o Configure IPv4 = ?

Help! Time Capsule not connected to the Internet

Hi everyone!
I have this problem, and hope someone can help me.
In my house I have this network
Modem/Router Netgear DGN2200 connected via ethernet to Airport Express.
Airport Express is set to create a wireless network, bridge mode.
In the house I also have a Time Capsule set to extend the wireless network, bridge mode.
Time Capsule is connected via ethernet to my TV decoder to have extra services through the Internet.
Ok. All worked fine until a couple of days ago.
Then, I didn't change anything but Time Capsule (and so the TV decoder) seems to have no acces to the Internet anymore.
But Time Capsule is still available on the local network, so I can access to it, make backups and so on.
What should I do?!
Thanks for your help and sorry for my bad English.
Matteo

Did you try a simple reboot of the network devices.. turn off all the network stuff..
Restart in correct order..
1. Modem.. wait 2 min.
2. Express.. wait 2min.
3. TC.. wait 2min.
Then try the TV.. if it doesn't work reset both the express and TC to factory.. and redo the setup.. you had them setup correctly but please use SMB names.. since the TV will not talk apple.. SMB names are short.. 2-20 characters.. no spaces and pure alphanumeric.
so for example the name of the Express.. AEx Name of the TC.. TC1
Name for wireless. Aex24ghz
Use a different name for 5ghz if your Express is a dual band latest model. Aex5ghz
Use fixed channel so that it is locked.. eg. 2.4ghz on channel 11 5ghz on channel 40.
The TC will follow the wireless exactly.
See how you go.

Time Capsule not connecting to wireless network

Just bought shiny new iMac with shiny new Time Capsule (500G) and i'm ready to launch the whole lot out the window!!!
Despite my very best efforts i'm unable to connect my TC to my wireless network. Every time I use Airport Utility the TC recognises the wireless network, proceeds to change the settings normally, the TC then restarts and the bloody amber light flashes and the iMac cannot find the TC. I then have to reset the TC so the iMac can find it and the whole process starts all over again. I apologise if this topic has come up before but i'm at my wits end!!

Well, things in Paris, France a wee bit brighter but not much.
I managed initially to use TC via Ethernet connection (for my initial Mac system safeguard) as TC did not recognise or was not recognised by my Airport WiFi home network.
Now, after various attempts and properly configuring TC to "join" my existing network all lights are green and config seems "A" OK.
On the hour, wirelessly, TC starts doing its bit showing: under the Time Machine box's "Backing up" sub title: "Preparing" with a running blue/white bar..
A couple of hours later TC system stops advising me there was a "wireless connection interruption".
This has been going on for a few days now and, as far as I know, never has my Orange's LiveBox WiFi, ADSL, Router Modem suffered any interruption of service.
What to do or change??
Message was edited by: eellas

Time Capsule not on same network?

I've been backing up to a 2TB Time Capsule using Time Machine for months now. Had to get a new router, and went with a dual-band Netgear (N750). I've set up both my Macbook Pro and the Time Capsule to use the 5GHz band, and confirmed both are on it. However, my backups seem to keep failing even after the progress indicates several GB have been backed up. I receive two messages each time:
"Another device on the network is using your computer's IP address (192.168.1.4). Try connecting again later. If you continue to have problems, change the IP address of this computer or the IP address of the other device. Contact..."
"Time Machine couldn't complete the backup due to a network problem. Make sure your computer and the backup disk are on the same network, and that the backup disk is turned on. Then try again to back up."
This is all very funky and a little new to me. It's my first dual band router. I set up both a 2.4GHz and 5GHz private and guest network, using WPA2-PSK [AES]. I've made sure that both my Macbook and the Time Capsule are using the 5GHz private network. I first started off with my Time Capsule using it's same static IP (192.168.1.42), and have tried it in DHCP mode in case static IPs were the problem. I also tried giving my Macbook Pro a static IP, but it didn't seem happy with that. So, from what I can tell, I've got everything set up correctly. Except for the fact that it consistently fails to backup since I switched routers.
Any suggestions?
Thanks!

As far as I know, the TC is not in either router or bridge mode, it's just another device on the network. There's a "Wireless Mode" option within the Airport Utility that I have set to "Join a wireless network." That sounded like it'd just be on the same network as the other devices. I figured "Create a wireless network" would be TC as WAP, and "Extend a wireless network" would be TC as a bridge.
The MBP and all other devices also get their IPs from the Netgear router. I'd double-checked the settings. I have basically two different networks "Network" and "Network5" ... mainly because it looked like that's how the Netgear was set up to operate and I thought it better to avoid confusion. I thought it may help me to make sure I'm using the right connection for the devices that can see the 5GHz to avoid interference. I've got an Apple TV and a Sony Bravia with Internet apps on the same network, as well as iPads and iPhones. Both the MBP and the TC are on the 5GHz network, which is set to use channel 153. The Netgear router is set to auto for the channel of the 2.4GHz network.
I did try to set up the MBP with a static IP, but couldn't get a valid network connection at that time. Thought I had it using the same subnet and gateway information as the TC, but maybe not.
Presently Time Machine says it's backed up 23.74GB of 43.1GB. I'll have to see if this one completes.
Thanks!

Time capsule not connecting through ethernet

Hey guys,
I'm having trouble configuring my time capsule as i only purchased it 2 days ago.
I have a Netgear DGN200 wireless router/modem and my plan is to turn off the wireless and use the TC as my wireless device as well as a switch to wired computers in another room but still use the Netgear as its wired to a computer. However i have my time capsule connected to a LAN port on the Netgear and connecting to the WAN port on the TC. When connected like this the port on the Netgear doesnt even like to indicate that it is connected. i know the cable is fine because i connect it straight to a computer and have full network access. I'm very confused as to why it isnt working because i have the TC in bridge mode and and have the TC connected to one of the lan ports on it.
Any help much appriciated cheers all.

The cable is through the wall then?? It can still be faulty and work on a computer if set to lower speed, eg 100mbit.. the problem on the TC is it doesn't have the ability to control the port speed in bridge mode..
Let me suggest you reset the TC.. and lock the WAN port to 100mbit full duplex.. do the connectivity leds come on.. if not use 10mbit full duplex.. and check again. Also try using a different short cable with the TC right next to the modem.. see if it then connects at full speed, which is 100mbit.

HT3728 TIme capsule not recognized on network

Hi
I set up my Time Capsule and did the first back-up with Time Machine and then decided to see if I could make Time Capsule go wireless -- it worked -- so I unplugged Time Capsule and moved it to a different location, off the desk and now Time Capsule is not recognized by the network. Has anyone else had this problem?

How is the TC connected to the network now and how was it connected before you moved it??
Do you still use internet via the TC? Is it working for internet connection but not backups?
What mode is the TC in.. ? Router, bridged or extend wireless.. join wireless?

Why does my new Time Capsule not connect

Yesterday I bought a new 1T Time Capsule so I could back up my son's computer before he heads overseas for a university exchange.
The first hint of trouble is that my computer (MacBook Pro) spat out the CD. After several attempts I tried another CD, no problems. so it's not my drive.
Anyway, I have fully updated OS X 10.5.8 running and tried to link via Airport Utility.
Again no joy. No matter which way I wire (Ethernet cabel) the Time Capsule, via my Linksys modem/router or directly to the computer, Airport Utility says there are no wireless devices connected.
At this stage I'm not the least worried about wireless transmission. I simply want to back up my son's computer before he takes it to the airport. Since I have a day job I can't contact Apple Support during business hours and they have not been available today.
What are my options?
Desperate Dad

If you are adding the Time Capsule behind another router then you must go into "Bridged Mode". So the main router will be the only thing doing NAT and you will avoid the deadly double NAT.
With a Mac you don't need the CD/DVD. Just go to the folder /Applications/Utilities/ and launch Airport Utility (connecting via the Ethernet cable. If you are setting it behind another router Launching in Airport Utility select the Time Capsule and let it open. Then stop and look at the bottom of the pane and select "Manual. This will set up the Manual setup and buttons will appear on the top. There select "Wireless" and near the bottom of the new pane use the pull down to select "Bridged Mode". This way only the main router will be assigning IPS.
If the router is connected to the main modem to the ISP you must turn off the modem for 5 minutes so the ISP server will reassign an IP address to the NEW device. This goes for ANY router being setup on a existing modem. Now in the Manual Wireless setup if you are right behind an ISP modem set it for "Sharing a single IP" to do NAT in the Time Capsule.
The important thing is to first setup for no wireless security and then go to each device on your network to see what each device is able to receive in wireless security. Then use Airport Utility again to setup the appropriate wireless setup and security setup to your devices highest capability.
So /Applications/Utilities/Airport Utility is your Time Capsule setup device.
Message was edited by: satcomer

Time Capsule not connecting to internet properly

I have recently purchased a Time Capsule 2TB to replace a 4 year old Airport Extreme Base Station.
The Airport Extreme has been working perfectly fine in my wi-fi network, however, once I replaced it with the Time Capsule, the internet has not been working properly. Both the internet and time capsule will have 'green' light indicating they are working properly, but now when I visit certain websites, the connection will time out, not load etc whereas some sites work fine. This problem exist across all the devices I connect via wi-fi using the network created by TC.
When I changed it back to the airport extreme base station, everything works perfectly again.
I am not sure what the problem is and how to rectify it!
Is it something to do with the ethernet cable?
Is it to do with settings?
Is it a problem with the TC itself?
Thanks for any advice and suggestions!

What kind of broadband do you have?
What is the modem and how does the TC connect.. how did the AE connect??
Is the modem also a router?
Are you experiencing double NAT.. the TC should give a warning message.
Give a screen shot of the summary page on the AE when it is connected and one from the TC.
One thing.. if you have a cable modem.. did you power off the modem and power on again.. to release and renew the MAC address of the first connected device..
Sometimes you need to power off for 15min sometimes less.. sometimes more..

Time Capsule not connecting to WEP printer. Time Capsule set up for WPA2. Can I use both standards with one Time Capsule?

How do I get a WEP printer to connect wirlessly to the new Time Capsule set for WPA2? High security is needed do to large Apt Complex.

Actually, you can but it would require that you reconfigure the Time Capsule (TC) for "WEP (Transitional Security Network)." This Wireless Security option allows for both WEP and WPA clients to connect ... BUT does NOT support the AES/CCMP encryption protocol introduced by WPA2. Note: The WPA2 standard supports both the TKIP (used in WPA & WEP) and AES/CCMP (used only in WPA2) encryption protocols.
If you require the stronger AES protocol, WEP clients or WPA clients that only support TKIP will not be able to connect.

SOLUTION for Time Capsule not connecting

After 2 days of apple support we have gotten to the bottom of what I hope is the same problem most of you are having.
ISSUE:
Time machine is no longer backing up suddenly and the mac will not connect to the TC disk. (Disk not found, server not available)
SOLUTION:
Apple discovered that the Keychain access password is the problem. Meaning either the password has gotten corrupt or never properly updated. What happens is when you try to re-setup the time machine backup, it does not ask for a password, this is where the problem i s.
Go into Keychain, search for 'Time' and delete the saved profiles there... then go back to system preferences to re-setup the time machine backup. When you select the disk it will THEN ask you for the password. Enter your password, which should update Keychain, then suddenly all will be OK.
NOTE:
I am not a tech support and if you discover I am misplacing a step or two please revise my above. With Apple support we tried so many avenues that I don't know if it was a combination of events that solved things... but ultimately we believe it was the Keychain problem specific.
GOOD LUCK!!

Good old ML.. even worse networking than Lion it seems.
Reboot the TC.. reboot the whole network.. from modem up to the clients.. starting with everything off.
Look at c12, c17
http://pondini.org/TM/Troubleshooting.html
And complain to apple about their bug heaven.

New Time capsule not connecting to wifi, New Time capsule not connecting to wifi

I just got a 2T time capsule, and it picked it up on the wifi the first time, and I went through and clicked what I wanted for it, but now it's not getting picked up on the wifi. It's about as useful as a brick right now.
I'm on an imac and I just want to use it for backup, and not a router. I want to do half for time machine backup, and then half for movie files to access from the time Capsule on my iMac.

Are you using join a wireless network on the TC?? This is a mess..
Please describe the whole existing networking.. and how you are trying to fit the TC into it.

Airport (TIme Capsule) not connecting to iMAC running windows XP

I have an iMAC that runs both OS X and Windows. My router is an airport (Time Capsule)
I can wirelessly access the router when running OS X, but when I run Windows XP I can not. If I plug the cable from the cable modem directly into the iMAC when running XP, it works fine.
The airport (Time Capsule) shows up in the wireless setting with a strong signal, but when I try to connect to it; I get "Wireless router is out of range". The airport sits next to the computer.
Any suggestions.
Mac

What type of radio mode and encryption are you using?
Are you using 802.11n 5GHz mode for example?
iFelix

Time capsule not connecting to network

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