Time Capsule not detected

When I click on Time Machine it says it is not detected. It then asks me to set it up which when I do it now says airport utility not detected "Airport Utility was not able to find any Airport Wireless Devides". Green light is on the Time Machine and it is working for all computers in house to access internet.

If you reboot the TC does it work for a while.. ??
Are you using Lion on the computer?
The issues are common with Lion .. much less so with SL you have listed as your OS.
Try using ethernet if the wireless is not working..
Or connect the TC directly to the computer.. press and hold the reset and redo the setup.
Make the wireless and TC names short, no spaces.. pure alphanumeric.
Set security to WPA2 personal.
Set a different wireless name to 5ghz on the advanced page.
Lock wireless to a/n - b/g
Lock the wireless channels
then try going back to using wireless if it is not convenient to use ethernet.

Similar Messages

Time Capsule not detected in Finder

My Time Capsule is networked using an ethernet cable to the router with the wireless mode disabled. AirPort Utility does not show any problems with the connections and I previously did not have any problems. However, Time Capsule is now not detected in the Shared locations in the Finder window.
This problem began spontaneously while I was working on some files saved on the TC and I noticed that I was no longer able to save the file due to the loss of connection to the Time Capsule. I checked the connections to the TC using other computers and all seemed to be unable to detect the Time Capsule.
I unplugged the ISP, the router as well as the Time Capsule to renew the IP addresses, but there was no change. I also performed a hard reset on the Time Capsule but it was still undetected by the Finder window, even though AirPort Utility says that it is configured properly and that its status is normal.
Is there any way to obtain my files previously saved on the Time Capsule?

This sounds like it may be related to my issue. We have 5 macs and one new time capsule. Everyone but me is able to backup to the time capsule wirelessly. For me, the TC doesn't show up in my finder as a hard drive - only as a server - (nor is it recognized as in Disk Utility).
Although I can go in and see files that are already on it, I can't back up to it. It keeps asking me for the password over and over. I checked the password in Keychain - and found it listed in there three times - all with the correct password. I'm stumped.
The only difference between my computer and the other four (that I can think of) is that I have backed up my computer to a My Book previously. The others never backed anything up anywhere.
The My Book is not currently hooked up...but I have tried, and found that it still works fine.
Anyone have ideas?

Help requested - Time Capsule not detected by iMac

I've just purchased an iMac and a time capsule. The iMac has connected to my existing wireless network without any problem. However, it doesn't detect the Time Capsule (I intend using the Time Capsule purely for back up). Any thoughts on why the iMac cannot detect the Time Capsule? I've tried moving the Time Capsule to different locations to see if it makes a difference but it remains undetected by my iMac.

Have you tried setting it up with Airport Utility, installing the software that came with it? You need to configure the Time Capsule, just as you would any other wireless router. Also, double check your network settings.
If you still can't detect it after the initial "set up," try connecting to it directly with an ethernet cable for the initial connection.

Airport time capsule not found error message

HI,
My time capsule is blinking orange.
I open aiport, sometimes airport finds the TC, sometimes not.
When not, get message:
"airport time capsule not found"
When TC is found, aiport utitily shows an error with the extended network I am setting up. I press 'edit', the settings all seem good. Re-type passwords etc and update.
The problem remains.
I have updated the firmware. An apple shop near me has reset TC using the recessed button on back of TC, and then I have re-configured at home.
BTW, TC was working fine in my old house with same laptop, so prob not simply a basic user issue...
4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
Any thoughts out there?
HOpe so!
mana

yes, running airport 6.1, OS 10.7.5
OK.. I failed to ask enough questions.. I think your comment it all used to work threw me.
1. You are trying to extend wireless network of what router. This will only work with another Apple router.. the way apple built it is in the family only. So please spell out what is the primary router??
If you did have it working to extend the wireless of a non-apple router in your previous house I simply don't know how.. according to Apple it isn't possible. You can use WDS.. that is slow and reduces everything to G wireless.. that is the only way.
2. When you say in the first post..
4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
I presume if you turn off the TC, these devices still have wireless network because they are connected to the primary router.. not the TC.. again my bad reading.. I assumed they are connected to the TC.
So please spell out the whole network..
Broadband modem.. type, model, make.
Main router.. type model make
Any other network devices.
And how was it setup in your old place and how is it different now.

Time Capsule Not Recognized by PC

I've replaced my old router with a new Time Capsule (TC). The router is connected to a Motorola SB6120 cable modem for internet access via my cable TV company. Set up of the TC seemed to go smoothly, the network still has the same SSID and WEP security code as it did before, picked up automagically from the old router during the set up. My wireless devices are a Macbook Pro (that I used to do the setup), an iMac, an iPad2, two iPhone4s (plural iPhones, not to be confused with the new iPhone4S), an HP Photosmart Premium All-in-One printer, and the problem - a Dell Inspiron N5010 PC running Windows 7 Home Premium SP1.
After completing the set up I had to re-enter the WEP security code on each Apple device and the printer when they first tried to connect to the network, even though the code had not changed, but other than that one-time minor inconvenience they all connect fine.*
The problem is with the Dell PC. It can 'see' the network - the SSID shows in the list of available networks - and it sees excellent signal strength, but it connects with only "Limited Access". Neither disconnecting from the network and reconnecting, nor disabling and re-enabling the network card, changes that. Initially, running the Network Troubleshooting routine produced the following result:
- The 1st (and only) stopping point was a request to confirm the WEP security code. The code shown was correct, but I re-entered it and continued.
- The troubleshooting routine then went through a series of other checks without stopping for user input or confirmation.
- The troubleshooting routine ended by showing 2 Problems Found:
1) the security code confirmation
2) 'IP problem' (not the exact wording, but something about an IP address problem).
After doing some research on the internet, I downloaded and installed Airport Utility on the Dell PC and tried to run it. On launching Airport Utility I got this message on the screen, "Unable to find any Airport wireless device".
Again I tried to run the Windows Network Troubleshooting routine. Again the 1st item is to confirm the WEP security code after which the routine runs to completion without stopping. Now there are 2 different problems found:
1) Problem with wireless adapter of access point - Detected - triangle with ! inside
2) Windows cannot connect to [SSID network name] - Fixed - circle with checkmark inside
Any suggestions for what might be going on? What hardware or settings I ought to check and report back on?
Thanks in advance for and suggestions anyone can offer.
* Aside: my iMac shows that the network security type is WPA2, not WEP, but it connects just fine anyway!

Thanks again for your suggestions and instructions, now wish me luck!
Yes, I do!!
Never mind - Google is my friend!
Sure is.
2. how do I determine which of the two networks to use?
Easy.. pick the best one. ie best signal strength and speed. 5ghz is better speed and poor range. 2.4ghz the opposite. At any point pick the best. Best signal / speed. Close to the router, it will be 5ghz.. further away 2.4ghz will be better. Try both.. it is a 10sec effort.
The reason to do this manually is the TC is designed to swap channels automatically when there is interference.. It is also so the client on the computer (mac only) will auto swap between 2.4ghz and 5ghz for whichever is faster. So you have auto channels on top of auto band.. and even the Mac gets confused .. the PC has no idea.
3. What channel should I set for the 5 ghz network? (If I recall correctly, the TC is presently using channel 6 - does that apply to both networks?)
No.. 2.4ghz uses channels 1-11 in USA.. 1-13 in Europe Australia..
There are 3 non-overlapping channels, 1, 6, 11.. pick one and try it. Better still on the PC download the application inssider.. and you will see which channels are in use.. usually all of them if you live in a city in USA or moderately weathly country. Pick the channel with the lowest signal and use that. Since only those three channels are non-overlapping picking channel 9 for instance because nobody is using it, is pointless. Wireless on both channel 6 and channel 11 will then interfere with it. Use the lowest signal channel, out of the three, 1, 6, 11. (13 in Europe 14 in Japan).
5ghz has a large range of channels, beginning from 36 up to 151 (at least in Australia) .. your country if different will vary. Use the lower channels if possible.. but there is not much interference yet on 5ghz. Usually you can just use 40 which meets lower end equipment. eg early versions of the AEBS and TC do not offer a large range of channels.
4. Can I leave the security as WEP until I get everything working? I understand that WPA2 is better
WEP is equal to a strong door on a tent.. it is next to useless. It keeps out people who are not trying to get in. And offers 1min of difficulty to the guy with the knife. Use no security to do setup.. then use WPA2.. if something doesn't work with wpa2 you can use wpa at a pinch. Throw away any item not compliant with at least WPA. WEP is not a rated security for N wireless.. it could well not work or fall back to G wireless. So for testing just turn off security.. when it is working jump straight to wpa2.
5. Why turn on the Guest account? I don't see that it's used in the subsequent steps.
If you ever want to write to or read the hard disk from PC.. you will have issues with security on Windows not matching the TC.. You do not need to use guest account (this is hard disk access not wireless btw).. if you never want to use hard disk. I added it for completeness. You can also fight your way through the difference in security between a Mac and a PC with win7 in particular.. loads of fun. If the disk is going to be on a private network and the TC has to be really, then use guest network. If anyone wants to break in it is no more difficult than holding down the reset for 1sec and it will reset all the passwords. So what more security do you need. Guest is fine.
6. Will do. I do have a workgroup specified on the 3 computers, but it's one that I created and it's not named <WORKGROUP>
SMB uses workgroup name.. what name you use is irrelevant.. again this is for hard disk access. If you just want internet it is not necessary to worry about. Put into the workgroup name the name of YOUR workgroup. But it makes it appear in the windows networking as a network drive and that can be helpful.
Somewhere on the Dell PC I've seen that both ipv6 and ipv4 show as not used, don't recall where I saw it though, and there did not appear to be any way to change it.
You have internet connection it MUST use TCP/IP which has to be either ipv4 or ipv6 or both. That is how the internet works.. you cannot have neither. You change the settings in TCP/IP properties box associated with the wireless card.. go to device manager and the wireless device. Click on it and go to properties.. see TCP/IP and go the advanced.
You need to learn to use the networking tools.
The key tool is ping.. that allows you to see if a device is available and responding on the network.
Command window is same as terminal on the Mac.. (well near enough). You do low level commands.. both will do ping.
You can also get all the settings in the network.
Simple one is ipconfig in windows.. ifconfig in the mac.. that will show the IP address of all the network clients. In windows there is a full description if you do ipconfig /all
These commands are very important to use and learn about.

Time capsule not working properly after moving to a new house

Hello,
I have a macbook pro and a refurbished time capsule 2tb. I purchased both in 2013 and the time capsule at that time was used as both a wireless router for our house and my back up.I recently moved and didn't have access to the time capsule for over a month. Once I settled into the new house I plugged the power cable and internet connection into the time capsule and assumed that automatically it would keep working. It appears that it is backing up my system as I can pull up the application and see appropriate in-time documents however it consistently has a slow orange light blinking. I am not currently using it as a router as we have xfinity and have a different router for the house and when I try to use the time machine instead it cannot connect.
My internet connection is fine and I would like to leave it as is. It also appears the back up function is working for my mac. The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine? It it because the ethernet cable is attached and can the time capsule work without this?
I have tried resetting the capsule with the 10seconds hold on the reset button etc as seen on other posts but the orange light remains.
Thoughts?
Thank you for your time and assistance,
ahahn063

The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine?
The amber light is like the "Check Engine" light in your car. It blinks for a reason......the Time Capsule has a message for you.
That message might be that there is a firmware update available for the Time Capsule that needs to be installed....or....that AirPort Utility has detected that the Time Capsule is not configured correctly to work with the Xfinity router that you are now using.
To see the message.....open Finder > Applications > Utilities > AirPort Utility
Click on the amber dot
Then look for a Status setting, and click on the small amber dot there
A message will appear to tell you why the Time Capsule is whining, along with a suggested action to fix the issue.
If you are still having difficult, we for you to post back with the exact message that you see.

Time Machine and Time Capsule not working

Hello,
I got a Time Capsule yesterday and set it up and it was working fine. I saw it backing up my iMac and my internet connection was fine with my MB and iMac. But today the backup to TM failed. I tried going to Airport utility but it does not detect the TC, nor does TC...Help please?
Thanks,
David

David,
*Cycle Airport Preferences*
Open Network Preferences.
Click “Turn Airport Off”, wait 10 seconds.
Now click “Turn Airport On”. Close Prefs.
Does it now show up in Airport Utilities?.
If not go to the “File” menu and select “Rescan”.
Does it appears now?.
If not, unplug the TC, wait 10 seconds, and plug it back in.
Let us know if this helps.

Time Capsule not being recognised

I've recently had to turn time capsule off and unplug from my Mac. I attached it this morning, green light came on, tried to back up data but it keeps saying 'Your Time Machine Backup Disc Cannot Be Found'.
However, despite this, I can open up the time machines preferences / select disc / set up time capsule and see that it's on the left hand side of the screen with a green light.
I've tried re-setting with the small push in switch at the back and restarting my computer etc. but i'm having the same issue each time. Any ideas?

I would do a reset of the TC and make sure you are using ethernet..
If it still fails after a reset try with wireless.
If it is a gen 3 TC many are failing with issues on the board.. even if the Green LED is on, the connection is not working.. shut the TC down overnight to cool off and see if it can be detected when first turned on..
What OS on the computer?? Has it been updated lately?

Time Capsule Not Working With Time Machine

I'm trying to backup to my Time Capsule, which I haven't used in over two years. It had been displaced because of a change in internet service providers. The new provider came in with a Linksys router, setup a sub-network, and left the Time Capsule/Airport out of the mix.
So I want to return to using my Time Capsule and have since pulled out the Linksys router, and got the Airport functionality working with the existing, primary network. In other words, the Time Capsule/Airport is working to extend the range of the network.
Problem is this: I cannot backup to the Time Capsule. Even if I'm connecting to the Time Capsule via ethernet, I cannot get it past the 'preparing' phase when running Time Machine. It stays at the phase for what seems to me an inordinate amount of time (30-45 minutes). If I go into System Preferences, the Time Capsule disk doesn't make itself available when using it with Time Machine. If I choose to go into the Star Wars display of Time Machine, I can sort of see the various backups, but I can't roll back to them, and the backup indicator on the right looks sort of ghosted, like it's there but it's not there.
How do I know if the disk within the Time Capsule is failing? Could that be what's going on? How would I test it? I get a green light on the front of the TC, but not everything is hunky dory since I'm not able to backup.
Is part of my problem that I'm using a not up-to-date version of Airport Utility? –I'm using 5.4.2

Oh and here it is, on this page, Section D, #1:
"Section D. OTHER PROBLEMS RUNNING BACKUPS
D1. Stuck in "Calculating changes" or "Preparing""
and then the Apple supporting doc, as well:
http://support.apple.com/kb/TS1516
Fabulous. Thank you.

HT1175 3TB time capsule not working with new iMac

I have a 3TB time capsule that's c. 2 years old. It worked perfectly with my old iMac. I bought a new 27" one when it came out this year and since the time capsule will not work.
I had to clear all the data as a starter. Now it gets a little into the backup taking c. 1 day then resets. It's connected via ethernet cable and has been told to join an existing network.
Currently it says it's backing up 922,498 items, after 2 hours (this is the third attempt, it resets then has no record of the old backup) it says 10kb of 789.44 GB - About 4,664,440 days remaining!!
To clarify I'm trying to use Time Machine with the Time Capsule.
Please help!!

You have made a mistake in the setup.
You do not "Join an existing networking" and use ethernet.. they are mutually exclusive.
What you are doing is backing up over double hop wireless which is slowing to a crawl.
You need to put the TC into bridge mode.. and plug it into the main router by ethernet. Then use wiretess to the TC if you are too far away or ethernet if you are close by..
As soon as you put the TC into join a wireless network it deactivates the ethernet.

Lion Upgrade Complete... Time Capsule Not Found?

Just upgraded to Lion on my MacBook Pro. No longer able to see my Time Capsule (which I only use as a backup device)? Any Ideas... I tried the thread in a message below to adjust the name of the device, but my MacBook no longer recognizes or can find on rescan the Time Capsule. It is on, and plugged in, with a slow yellow blinking light.

My time capsule is reporting normal operation. It is connected directly to ethernet, not wireless and it is not an access point. here is the message
There is a problem connecting to the server " Dean-Nebrigs-Time-Capsule.local".
Any words of wisdom to get this Apple device to work with Apple Lion?

Time Capsule not found ... and yet I know exactly where it is.

I've installed ML on both my MBPro and my iMac, both recent models (late 2010 iMac; late 2011 MBPro). I use my Time Capsule as my WiFi hub as well. Since the upgrade, two things that I know of are not working properly: Time Capsule backups and Home Sharing in iTunes. I'll save the Home Sharing for another thread.
I frequently look up at the menu bar and see an exclamation point in the center of the Time Capsule backup indicator, and when I click on it, I get a message saying that the backup disc can't be found. This will happen throughout the day, and then, though I've done nothing, not even unplugging and re-plugging the router, it'll be back and ready for back up. When I select Back Up Now, it will, but it takes several minutes. The latest 10.8.1 update doesn't even address this.
Any insight from anyone? Does it have to do with 5ghz v.s 2.4ghz? Have my walls gotten thicker in my apartment? And, by the way, the network itself is fine - I never lose connection to the internet, and even when home sharing isn't working, I can still pick up other shared libraries.

I don't know how it got there, but dwarvenhut is correct—it's an extension that doesn't seem to do anything, and it uses a non-existent component (components/f8bd48d8.dll in my case).
To delete it from the extensions list, delete the folder in the Program Files\Mozilla Firefox\extensions directory; mine was called "{39fdc2ab-b323-a8a8-a497-763ced813cae}".

Time capsule not being recognized by time machine on macbook

Hi, This is my first post. I have an imac, macbook, iphones ipods, and a time capsule
when i installed the time capsule it worked fine on both computers then after an update the macbook no longer recognizes the time capsule in airport so it can not back up to it in time machine. The time capsule data drive can be accessed from that computer and the internet works fine, it is just not showing up in airport.
Any ideas???
If I upgraded to lion would that fix it?

Try just doing a reset to the TC..
An upgrade to lion might just put you into the fire.. even the frying pan is better.
I would suggest you downgrade the firmware on the TC to 7.5.2 as later firmware is more buggy and adds nothing for OS earlier than Lion.. on the contrary it causes more issues.
This will not harm your existing backups.
Are the two computers both connected by ethernet?? Is the connection issue over wireless?
Give a bit more info on the network layout. Mode of the TC.. are any computers using ethernet?

Time capsule not recognizing Toshiba external hard drive

I have a new time capsule unit. it is up and running and works great. I bought a Toshiba 1TB external drive and plugged into the usb port on time capsule. I restarted Time capsule and it does not show up on my Macbook air anywhere (just bought this week). i plugged the Toshiba directly into the Mac Book and it recognizes it just fine, but not recognizing through Time capsule. Please help!
thanks!

Is the Toshiba drive formatted HFS+ without guid partition. If not redo the format.
Not all USB devices are recognised on the TC.. you sometimes have to use a powered hub. even though the hard disk is powered.. even then there can be usb chips the TC is not able to recognise as it has a limited number of drivers.

Time Capsule not on same network?

I've been backing up to a 2TB Time Capsule using Time Machine for months now. Had to get a new router, and went with a dual-band Netgear (N750). I've set up both my Macbook Pro and the Time Capsule to use the 5GHz band, and confirmed both are on it. However, my backups seem to keep failing even after the progress indicates several GB have been backed up. I receive two messages each time:
"Another device on the network is using your computer's IP address (192.168.1.4). Try connecting again later. If you continue to have problems, change the IP address of this computer or the IP address of the other device. Contact..."
"Time Machine couldn't complete the backup due to a network problem. Make sure your computer and the backup disk are on the same network, and that the backup disk is turned on. Then try again to back up."
This is all very funky and a little new to me. It's my first dual band router. I set up both a 2.4GHz and 5GHz private and guest network, using WPA2-PSK [AES]. I've made sure that both my Macbook and the Time Capsule are using the 5GHz private network. I first started off with my Time Capsule using it's same static IP (192.168.1.42), and have tried it in DHCP mode in case static IPs were the problem. I also tried giving my Macbook Pro a static IP, but it didn't seem happy with that. So, from what I can tell, I've got everything set up correctly. Except for the fact that it consistently fails to backup since I switched routers.
Any suggestions?
Thanks!

As far as I know, the TC is not in either router or bridge mode, it's just another device on the network. There's a "Wireless Mode" option within the Airport Utility that I have set to "Join a wireless network." That sounded like it'd just be on the same network as the other devices. I figured "Create a wireless network" would be TC as WAP, and "Extend a wireless network" would be TC as a bridge.
The MBP and all other devices also get their IPs from the Netgear router. I'd double-checked the settings. I have basically two different networks "Network" and "Network5" ... mainly because it looked like that's how the Netgear was set up to operate and I thought it better to avoid confusion. I thought it may help me to make sure I'm using the right connection for the devices that can see the 5GHz to avoid interference. I've got an Apple TV and a Sony Bravia with Internet apps on the same network, as well as iPads and iPhones. Both the MBP and the TC are on the 5GHz network, which is set to use channel 153. The Netgear router is set to auto for the channel of the 2.4GHz network.
I did try to set up the MBP with a static IP, but couldn't get a valid network connection at that time. Thought I had it using the same subnet and gateway information as the TC, but maybe not.
Presently Time Machine says it's backed up 23.74GB of 43.1GB. I'll have to see if this one completes.
Thanks!

Time Capsule not detected

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