Time Capsule not discoverable on some devices

I have a very odd situation, my time capsule is only able to be dicovered by some of the devices I am using. Up until recently I had no problems at all, my iMac, Mac Mini, 2 iPad 2, 2 iPhone 4S', and my Xbox 360 were all able to see and connect to the Time Capsule no problem.
A few days ago one of the iPhone's started acting up and could not discover the Time Capsule anymore, her phone has had issues though before so I thought it was in isolated thing. Came home today and my XBox 360 or my iPhone 4S said it couldn't find the Time Capsule,
Checked the settings, and the Time Capsule wasn't their, the Mac Mini, our iMac and my iPad 2 see it fine, and connect to it nrormally. The Xbox 360 as well as both iPhone 4S' can see other networks and connect to them just fine as well.
I reset the Time Capsule to factory settings, and reconfigured it, issue persists, even reset my iPhone to factory default it will find my ATT UVerse modem/router that the Time Capsule is connected and it can connect just fine to that (which everything else can as well) but still cannot find the Time Capsule at all for any reason,
My major concern is that this is going to get worse and other devives will slowly stop being able to discover or connect to this Time Capsule as well.
Any ideas? This one stumps me like crazy.

Ok,
What model exactly is your TC.. A1xxx from the rubber base?
How old about?
Too much auto.
1. Auto wireless channels on both the uverse and the TC doesn't work that well.. fix channels manually.
Ie use channel 6 for the uverse and channel 11 for the TC at 2.4ghz. You can also fix the 5ghz although it is less of a problem as the uverse doesn't use it.
Channel 1 seems to often not work with the iphones.. i wonder if bluetooth is using it. ??? Anyway avoid it.
2. Naming is bad. Change the TC name and wireless names to meet SMB standard. Which the Uverse does.. and has no issues.
Names are short, 20 characters at most. .try to keep to 10 or less.
No spaces.. spaces are illegal and apple replaces them with dashes anyway.
No apostrophe or any other non-alphanumeric value.. stick to pure numbers and letters.
3. Use only WPA2 AES or Personal security in the TC. All alphanumeric password.
4. Decide if you want to use roaming network. I think it is a good idea.
Use identical names on uverse and TC.. identical security settings.. different channels, as per 1.
This is the apple doco for roaming.. I have suggested the same only with different products. And one difference in manually set channels.
http://support.apple.com/kb/ht4260
5. If you continue to have issues.. take the firmware back to 7.6.1 or even earlier 7.5.2 is excellent on Gen3 or earlier TC. Do not use 7.6.3.. it is a dog.

Similar Messages

  • HT3275 Help? Time Machine could not complete the back up due to iMacsparsebundle is already in use??? This is the error message I am getting now with my Time Capsule as the back up device. Any suggestions?

    Help? Time Machine could not complete the back up due to iMacsparsebundle is already in use??? This is the error message I am getting now with my Time Capsule as the back up device. Any suggestions?

    Pull the power cord from the back of the Time Capsule
    Wait a few minutes
    Push the power cord back into the back of the Time Capsule
    See if the Time Capsule will back up now
    If not, see #C12 in this document:
    http://pondini.org/TM/Troubleshooting.html

  • Time Capsule not found in airport utility

    I have a 2nd gen time capsule that is having some difficulties.  It seems like it has been since the latest (7.6.1) update.
    After a while, my wireless clients cannot connect to it, and it won't show up in the AirPort utility.  If I power cycle it, it shows up again, and clients can connect.
    When it isn't listed, the light on it is still green.
    It ALSO seems that the time machine can back up to it still .
    Any ideas?

    It may help to power cycle the entire network if you have not already done so. This will get everything back in the right sequence on your network.
    Just power everything off in any order that you want
    Wait a minute or two
    Start the modem first and let it run a minute by itself
    Start the next device connected to the modem the same way
    Keep starting devices one at a time a minute apart until everything is powered back up

  • Can anyone recommend an external storage device to supplement my mac book air?  I already have a time capsule but want the new device to replicate the data on that so ideally would like a device that i can connect to the time capsule through a cable.

    Can anyone recommend an external storage device to supplement my mac book air?  I already have a time capsule but want the new device to replicate the data on that so ideally would like a device that i can connect to the time capsule through a cable. 

    Hi CJR
    I'm not sure how Time Capsule can be replicated onto your external drive but there is a USB port on the back of TC that can be hooked up to any recent external drive.
    Another thing to think about , besides a Time Capsule failure, is the theft of your Time Capsule, so it might be a good idea to consider separating any redundant back-up from your Time Capsule or both my be stolen.
    TC will back up until full and then begin deleting the oldest back-ups.  Mine is a 2TB Time capsule.
    My back-up plan is as follows:
    1.  Macbook Air back-up on Time Capsule though Time Machine backs up everything - I think it's about every 30 min or so.
    2.  Contacts, reminders, appointments, notes, email are backed up through iCloud.
    3.  iTunes and non-itunes purchased music is on iMatch (and no need to back-up) and any non-iTunes music is backed up on an HP external drive (in case Time Capsule dies)
    4.  Photos are on my MacBook Air and are backed up on my HP external drive.
    5.  Office documents (Excel, Powerpoint, Access etc) are stored in a Skydrive app (like iCloud) and Skydrive syncs these docuemnts with the MS  cloud and my old PC and does not alter their native format like storing in iCloud would do.
    Cheers

  • Yosemite and Time capsule not working?

    I just started using Yosemite on my mac book pro laptop and my mac desktop. Time machine has been fine on my desktop with my external drive which is plugged into the computer. I had no problem with new backups. But, I can't get time machine to work with my laptop and time capsule. I have another external cloud drive as well, and it will not work with that one now either. First, I can no longer just open up my backups from the folders in the finder like I used to be able to. instead all I see is a disk image with my back up and when I click on it I can not open it and get an error message (see below). Also, it will not back up at all, it give me the other error message in this picture. What is going on here? I am so frustrated. I may just have to go to the genius bar but this is so frustrating.
    I also can't even access my back ups now from before even if I go in through the finder window and select the hard drive the back up do to go very far back. Only a few days. I am worried that somehow all of my backups are gone but am hoping that is not the case. It all worked fine before I installed Yosemite. I would appreciate any help or guidance.
    For the first image, if I try to back up to time capsule I get the exact same message except it says could not back up to the name of my time capsule drive.

    A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't what you want to hear. I know that Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.
    Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
    If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
    Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
    If you're determined to keep using the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

  • Time capsule not appearing in airport utility

    I'm trying to connect my Time Machine to my Sagecom F@st 2864 wireless router to use it in time machine. However, airport utility does not see the time machine. What's weird is that when I brought it in to the apple store it appeared to work.
    Any ideas? I tried connecting it through both the WAN and LAN ports in the router and both don't work

    AirPort Utility only works with Apple devices. Using that device with Time Machine is unsupported and should be expected to result in total data loss eventually.
    Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
    If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
    Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
    If you're determined to use the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

  • Airport time capsule not found error message

    HI,
    My time capsule is blinking orange.
    I open aiport, sometimes airport finds the TC, sometimes not.
    When not, get message:
    "airport time capsule not found"
    When TC is found, aiport utitily shows an error with the extended network I am setting up. I press 'edit', the settings all seem good. Re-type passwords etc and update.
    The problem remains.
    I have updated the firmware. An apple shop near me has reset TC using the recessed button on back of TC, and then I have re-configured at home.
    BTW, TC was working fine in my old house with same laptop, so prob not simply a basic user issue...
    4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
    Any thoughts out there?
    HOpe so!
    mana

    yes, running airport 6.1, OS 10.7.5
    OK.. I failed to ask enough questions.. I think your comment it all used to work threw me.
    1. You are trying to extend wireless network of what router. This will only work with another Apple router.. the way apple built it is in the family only. So please spell out what is the primary router??
    If you did have it working to extend the wireless of a non-apple router in your previous house I simply don't know how.. according to Apple it isn't possible. You can use WDS.. that is slow and reduces everything to G wireless.. that is the only way.
    2. When you say in the first post..
    4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
    I presume if you turn off the TC, these devices still have wireless network because they are connected to the primary router.. not the TC.. again my bad reading.. I assumed they are connected to the TC.
    So please spell out the whole network..
    Broadband modem.. type, model, make.
    Main router.. type model make
    Any other network devices.
    And how was it setup in your old place and how is it different now.

  • Time Capsule only works for one device at a time, how to make it capable to be used for multiple devices at times

    Time Capsule only works for one device at a time, how to make it capable to be used for multiple devices at times.
    Please help to set it up, thanks in advance

    You need to give more info..
    Firstly only works for what.. networking.. backup.. wireless. You need more nouns.. more adjectives... describe what you want and what fails.. then we can figure out why.
    Most likely you have bridged it when it should be in router mode..
    Most likely you are using Lion or ML which has the airport utility bridge the TC by default.
    Change it to working as a router. That might help.
    If you press reset button it will default back to router btw.
    If you are on Lion.. use a real utility. http://support.apple.com/kb/DL1547

  • Can I use time capsule as a back-up device and not use the wireless?

    Hello. I have recently had many issues with a new Time Capsule.
    My question is : Can I use my TC as a back-up device and not wireless while I am using my Lynksys router as my WiFi device? Thx.

    Can I use my TC as a back-up device and not wireless while I am using my Lynksys router as my WiFi device?
    Yes, turn off the wireless on the TC if you want to do this.
    Open AirPort Utility, click on the TC, and click Edit
    Click the Wireless tab at the top of the page
    Change Wireless Mode to Off
    Update to save the new settings

  • Time Capsule Not Recognized by PC

    I've replaced my old router with a new Time Capsule (TC).  The router is connected to a Motorola SB6120 cable modem for internet access via my cable TV company.  Set up of the TC seemed to go smoothly, the network still has the same SSID and WEP security code as it did before, picked up automagically from the old router during the set up.  My wireless devices are a Macbook Pro (that I used to do the setup), an iMac, an iPad2, two iPhone4s (plural iPhones, not to be confused with the new iPhone4S), an HP Photosmart Premium All-in-One printer, and the problem - a Dell Inspiron N5010 PC running Windows 7 Home Premium SP1.
    After completing the set up I had to re-enter the WEP security code on each Apple device and the printer when they first tried to connect to the network, even though the code had not changed, but other than that one-time minor inconvenience they all connect fine.*
    The problem is with the Dell PC.  It can 'see' the network - the SSID shows in the list of available networks - and it sees excellent signal strength, but it connects with only "Limited Access".  Neither disconnecting from the network and reconnecting, nor disabling and re-enabling the network card, changes that.  Initially, running the Network Troubleshooting routine produced the following result:
    - The 1st (and only) stopping point was a request to confirm the WEP security code.  The code shown was correct, but I re-entered it and continued.
    - The troubleshooting routine then went through a series of other checks without stopping for user input or confirmation.
    - The troubleshooting routine ended by showing 2 Problems Found:
    1) the security code confirmation
    2) 'IP problem' (not the exact wording, but something about an IP address problem).
    After doing some research on the internet, I downloaded and installed Airport Utility on the Dell PC and tried to run it.  On launching Airport Utility I got this message on the screen, "Unable to find any Airport wireless device".
    Again I tried to run the Windows Network Troubleshooting routine.  Again the 1st item is to confirm the WEP security code after which the routine runs to completion without stopping.  Now there are 2 different problems found:
    1) Problem with wireless adapter of access point - Detected - triangle with ! inside
    2) Windows cannot connect to [SSID network name] - Fixed - circle with checkmark inside
    Any suggestions for what might be going on?  What hardware or settings I ought to check and report back on?
    Thanks in advance for and suggestions anyone can offer.
    * Aside: my iMac shows that the network security type is WPA2, not WEP, but it connects just fine anyway!

    Thanks again for your suggestions and instructions, now wish me luck!
    Yes, I do!!
    Never mind - Google is my friend!
    Sure is.
    2. how do I determine which of the two networks to use?
    Easy.. pick the best one. ie best signal strength and speed. 5ghz is better speed and poor range. 2.4ghz the opposite. At any point pick the best. Best signal / speed. Close to the router, it will be 5ghz.. further away 2.4ghz will be better. Try both.. it is a 10sec effort.
    The reason to do this manually is the TC is designed to swap channels automatically when there is interference.. It is also so the client on the computer (mac only) will auto swap between 2.4ghz and 5ghz for whichever is faster. So you have auto channels on top of auto band.. and even the Mac gets confused .. the PC has no idea.
    3. What channel should I set for the 5 ghz network?  (If I recall correctly, the TC is presently using channel 6 - does that apply to both networks?)
    No.. 2.4ghz uses channels 1-11 in USA.. 1-13 in Europe Australia..
    There are 3 non-overlapping channels, 1, 6, 11.. pick one and try it. Better still on the PC download the application inssider.. and you will see which channels are in use.. usually all of them if you live in a city in USA or moderately weathly country. Pick the channel with the lowest signal and use that. Since only those three channels are non-overlapping picking channel 9 for instance because nobody is using it, is pointless. Wireless on both channel 6 and channel 11 will then interfere with it. Use the lowest signal channel, out of the three, 1, 6, 11. (13 in Europe 14 in Japan).
    5ghz has a large range of channels, beginning from 36 up to 151 (at least in Australia) .. your country if different will vary. Use the lower channels if possible.. but there is not much interference yet on 5ghz. Usually you can just use 40 which meets lower end equipment. eg early versions of the AEBS and TC do not offer a large range of channels.
    4. Can I leave the security as WEP until I get everything working?  I understand that WPA2 is better
    WEP is equal to a strong door on a tent.. it is next to useless. It keeps out people who are not trying to get in. And offers 1min of difficulty to the guy with the knife. Use no security to do setup.. then use WPA2.. if something doesn't work with wpa2 you can use wpa at a pinch. Throw away any item not compliant with at least WPA. WEP is not a rated security for N wireless.. it could well not work or fall back to G wireless. So for testing just turn off security.. when it is working jump straight to wpa2.
    5. Why turn on the Guest account?  I don't see that it's used in the subsequent steps.
    If you ever want to write to or read the hard disk from PC.. you will have issues with security on Windows not matching the TC.. You do not need to use guest account (this is hard disk access not wireless btw).. if you never want to use hard disk. I added it for completeness. You can also fight your way through the difference in security between a Mac and a PC with win7 in particular.. loads of fun. If the disk is going to be on a private network and the TC has to be really, then use guest network. If anyone wants to break in it is no more difficult than holding down the reset for 1sec and it will reset all the passwords. So what more security do you need. Guest is fine.
    6. Will do.  I do have a workgroup specified on the 3 computers, but it's one that I created and it's not named <WORKGROUP>
    SMB uses workgroup name.. what name you use is irrelevant.. again this is for hard disk access. If you just want internet it is not necessary to worry about. Put into the workgroup name the name of YOUR workgroup. But it makes it appear in the windows networking as a network drive and that can be helpful.
    Somewhere on the Dell PC I've seen that both ipv6 and ipv4 show as not used, don't recall where I saw it though, and there did not appear to be any way to change it.
    You have internet connection it MUST use TCP/IP which has to be either ipv4 or ipv6 or both. That is how the internet works.. you cannot have neither. You change the settings in TCP/IP properties box associated with the wireless card.. go to device manager and the wireless device. Click on it and go to properties.. see TCP/IP and go the advanced.
    You need to learn to use the networking tools. 
    The key tool is ping.. that allows you to see if a device is available and responding on the network.
    Command window is same as terminal on the Mac.. (well near enough). You do low level commands.. both will do ping.
    You can also get all the settings in the network.
    Simple one is ipconfig in windows.. ifconfig in the mac.. that will show the IP address of all the network clients. In windows there is a full description if you do ipconfig /all
    These commands are very important to use and learn about.

  • Time Capsule "not getting IP Address"

    I am a comcast internet customer and I have the RCA cable modem. My network has been up and running fine on a Linksys54g for a year or two.
    I disconnected it today, and I plugged in my time capsule (exactly following the instructions. My powerbook pro can connect to the Time Capsule, but I am getting the following message when usng DHCP:
    1. Internet Connection - Your Apple wireless device does not have a valid IP. Make sure Apple wireless device is....
    When I set up a static address to try to get around this problem, i get two new errors:
    1. This Apple wireless device doesn't have any DNS server addresses and might have trouble connecting the the Internet.
    2. The value for "Router Address" is invalid
    Has anyone seen anything like this? It is very perplexing. I followed instructions very closely. I have restarted both the RCA device and the time capsule...I have pushed the reset buttons (etc).

    Yet another Comcast customer with a new Time Capsule running the latest software who suddenly, as of two days ago, cannot get Internet access through TC. IT's been running smoothly for almost two months, and then it got very hinky this week--for some reason it cannot read/translate the IP address coming from the Comcast cable Motorola box (it shows up as a 169 IP in the Airport settings.) So I cannot use the TC for the home network or Internet access. However, if I bypass it and plug the ethernet cable directly from the cable modem box into my computer I get Internet access.
    So...Comcast continues to send me access, but as of two days ago my TC cannot read/translate it. Anyone have thoughts on the source of the problem? I've tried all the standard troubleshooting methods of resetting etc.

  • Time capsule not working properly

    I am having great difficulty setting up a new time capsule! Eventually I managed to get it backing up over 24 hours all my stuff but at the end it said finishing backup and went on saying this for 4 hours without any finish. Now after managing to stop it, I'm not sure how, I am trying to start it backing up again but it says preparing to back up and just gets no further. Have I got a duff machine or is there something else I should be doing?

    Walter Mossberg recommended the Time Capsule in his Wall Street Journal column a couple of weeks ago. I installed a 1TB Time Capsule for my MacBook Pro. I was hoping that I could partition the disk, keep 250 GB for the Time Machine backup and throw out my old router. (The partition was so that Time Machine wouldn't eat up all of the space on the Capsule.)
    It seemed to install okay, and was recognized properly. It automatically assumed the name and saved the password of my existing network - very impressive. I pegged it as my Time Machine volume, and moved some files over. Life was going to get easy.
    But then again...
    1) Apparently you cannot partition the Time Capsule disk
    2) It completely lost its wireless capability within 48 hours.
    The status light was showing green, but the Airport Utility would be "unable to find any Apple wireless device." I reset the machine - no dice. It is now a worthless, large, square paper weight with an Apple logo.
    So I am back to my old router and an old external hard drive.
    Has any one else had this problem?
    The answer is yes - many have had this issue if you look at the discussions.
    I cannot recommend buying these Time Capsules at all, given the similarity of our problems.
    Let's see if I can get my money back.

  • Time capsule not working as wireless base station suddenly

    I have been using my time capsule as base station for wireless network in our house for some time and suddenly network is not working for all wireless devices in the house.  Desktop imac is connected to internet via ethernet cable through time capsule and works fine so I know problem is not with cable modem or signal coming to house.  Laptops appear to be connected to my network fine but when attempting to connect any site through safari or firefox I just get the spinning wheel thingy. 

    Check that the laptops are getting DNS and router (gateway) from the TC.. if not reset it and do the setup again.
    What OS are you actually running on the laptops.. this problem started with Lion and is much worse in ML.. it is actually not a Snow Leopard issue which you list as the OS.

  • Time Capsule not producing wireless signal

    We have a time capsule serving as our main wireless for the house and it recently stopped producing a wireless signal and has a solid amber light. I've tried leaving it unplugged and I've tried resetting the device. Neither of those plans had any effect at all. How can I fix this?
    I believe my wife bought this in 09 and its got a 2 TB hard drive. Not sure which version that makes this.

    Unfortunately, a solid amber is light is not a good sign.
    Try a complete Factory Default Reset on the Time Capsule using the steps below. This procedure will not affect any of the data that you have stored on the internal hard drive.
    Power off the Time Capsule for 15-20 minutes or longer
    Hold in the reset button on the back of the Time Capsule first, and keep holding for an additional 9-10 seconds while you simultaneously plug the power back in to the Time Capsule
    Release the reset button after the 9-10 hold period and allow a full minute for the Time Capsule to restart
    The Time Capsule light should normally stay solid amber for about 30 seconds and then change to a slow, blinking amber light, indicating that the Time Capsule has been reset and it can now be reconfigured.
    If you try the Factory Default Reset a few times and the light stays solid amber, unfortunately the hard drive has failed, or there is an internal power supply issue with the Time Capsule.
    You should take the Time Capsule to an Apple Store.....if you have one in your area.....or contact Apple Support directly to discuss your options. 
    http://www.apple.com/support/contact/
    If the Time Capsule is out of warranty or not covered by AppleCare, Apple will not offer repairs but there are some shops that specialize in this type of repair. See this link for more details:
    Apple Time Capsule Repairers

  • Time Capsule not work with appletalk printers connected via ethernet?

    I have seen no definitive answers to this problem posted here or on support forum. Some have suggested (but Apple refuses to confirm) that Time Capsule does not support AppleTalk devices (particularly printers) connected via Ethernet to Time Capsule. Even the "Genius Bar" guys can't tell you for sure, but this is what they suspect also.
    I am a 25 year Macintosh user. I have conducted numerous experiments on this problem. What follows is my analysis and work around.
    I have found no way to connect AppleTalk printers to Time Capsule by an Ethernet network connected to the back of the Time Capsule. It just doesn't work. Forget all the posts about what to try. Especially forget about resetting your printer settings. Waste of time. This leads me to conclude that those who suspect that Time Capsule does not support AppleTalk printers connected on an Ethernet network are absolutely correct. It is a hardware or software deficiency. I do not know why Apple won't just publish this in their technical specs. It would save us users a lot of time and frustration.
    Now the work around. The only thing that I have found that will work is to set up an Airport Extreme to extend the wireless network created with the Time Capsule. Plug your ethernet network into the Airport Extreme, NOT into the Time Capsule. I presume (but have not tested) that this works with an Airport Express as well. I did this with my old Airport Extreme that I had left over after buying my new Time Capsule. Now the printers show up again and print fine.
    Please let me know what your results are if you try this.

    The problem is caused by an interaction between the Airport Extreme Update 2008-004 and the TC 7.3 firmware. I swapped out my TC for my AirPort Extreme (which sat on a shelf unused since I bought the TC). It has version 6.xx of the firmware. Immediately I could see my printer when I wirelessly connect with my MBPro and can print from it. I put the TC back and then did an Archive and Install of 7.5 on my MBPro. I did every software update except the Airport Extreme Update 2008-004. I could see my printer and print to it! After cloning my HD, I then applied the 2008-004 update to 7.5.5. That broke the wireless printing again! I tried TC firmware 7.3, 7.3.1, and 7.3.2 but not go. It is clear that my computer is trying to communicate with the printer (lots of flashing lights on my LAN switch) but no successful handshaking. I restored my hard drive from the clone and I now I can print again. Final word: if you want to print from a wireless computer connection to an AppleTalk printer connected to TC's LAN do not apply the 2008-004 update to your computer. Apple: please fix this problem.

Maybe you are looking for