Time capsule not getting power

The power cable for my time capsule was recently chewed through, and the replacement cable I bought doesn't seem to be getting power. The time capsule dosen't light up at all. Does anyone have any ideas to help me?

Welcome to the discussion area!
When you say that you bought a replacement power cable, was this an exact Apple replacement or another power cord that looked similar? The plug on the Apple cord fits deeply into the socket and some replacement cords from Radio Shack, etc that I've seen won't work as well, or won't work.
If you have an Apple store in the area, I would suggest taking it in so they can check the device for you.

Similar Messages

  • Time Capsule "not getting IP Address"

    I am a comcast internet customer and I have the RCA cable modem. My network has been up and running fine on a Linksys54g for a year or two.
    I disconnected it today, and I plugged in my time capsule (exactly following the instructions. My powerbook pro can connect to the Time Capsule, but I am getting the following message when usng DHCP:
    1. Internet Connection - Your Apple wireless device does not have a valid IP. Make sure Apple wireless device is....
    When I set up a static address to try to get around this problem, i get two new errors:
    1. This Apple wireless device doesn't have any DNS server addresses and might have trouble connecting the the Internet.
    2. The value for "Router Address" is invalid
    Has anyone seen anything like this? It is very perplexing. I followed instructions very closely. I have restarted both the RCA device and the time capsule...I have pushed the reset buttons (etc).

    Yet another Comcast customer with a new Time Capsule running the latest software who suddenly, as of two days ago, cannot get Internet access through TC. IT's been running smoothly for almost two months, and then it got very hinky this week--for some reason it cannot read/translate the IP address coming from the Comcast cable Motorola box (it shows up as a 169 IP in the Airport settings.) So I cannot use the TC for the home network or Internet access. However, if I bypass it and plug the ethernet cable directly from the cable modem box into my computer I get Internet access.
    So...Comcast continues to send me access, but as of two days ago my TC cannot read/translate it. Anyone have thoughts on the source of the problem? I've tried all the standard troubleshooting methods of resetting etc.

  • Every time I try to connect to my 2TB Airport Time Capsule I get the following msg - "The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and

    Every time I try to connect to my 2TB Airport Time Capsule I get the following message "The server may not exist or is unavailable at this time.  Check the server name or IP address, check your network connection, and then try again."  However, if I unplug it and then plug it in again, I can connect to it.  How can this be corrected without having to unplug it all the time?

    Are you using Yosemite??
    This is stock standard yosemite bug and we have no simple fix for you..
    You can fix it at its source..
    Hack in DNS from Mavericks.. so Yosemite can be raised to a level of reliability above GHASTLY.. !!
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
    Apple still have not fixed it.. and users are now sick and tired of the problem.. so have resorted to what can only be described as extreme measures.. in fact I wonder why people don't just revert to Mavericks.. or earlier.. whatever OS was reliable.. instead of seeing the latest greatest update as necessity.

  • HT3728 Time capsule has lost power, how do i repair this & recover the files?

    The time capsule has lost power, isthere away to reset this so it will operate again, where can i get it repaired if not & can i recoverthe files?

    So the TC is dead.. ie no lights on. no body home??
    When you plug the power in, look closely at the front and ethernet leds.. do any flash.. or all dead?
    Apple will not repair them. If you have applecare on a computer it will be replaced.
    Files can be recovered by voiding the warranty and removing the hard disk.. place in usb holder and plug into the computer.
    http://www.ifixit.com/Device/Apple_Time_Capsule
    Gen3 if yours is A1355 is probably shorted board .. not a power supply gone bad.. although a repairer would need to look at it.
    Here is the repair instructions for A1355 I did.
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
    AFAIK at this point Chris in the UK, and myself in Australia are the only people crazy enough to do it.
    If you have an electronics repair type he might help you. It is easy to do.. and so far very successful.. and once fixed have remained good. Happy to give more info if you contact me direct.
    If you check the rubber foot and it is earlier model then it is just a dead power supply.
    Apple and the apple repair network will throw it away if not under warranty.. if it is under warranty they will still throw it away just they will give you a replacement.

  • When setting up my Time Capsule I get an error message that another device is using my computer's IP address.  What can I do about this?

    When I am setting up my new Time Capsule I get a pop up window that says another device is using my IP address and I have to change it.  My time capsule will not work or connect to the Internet.  I assume that is why.  Everything is plugged in as should be.  I also have a wireless DVD player and my DISH network plugged in to the Ethernet of the Time Capsule.

    You need to do the setup of the TC before you plug it into the network.. you obviously already have a router, so set the TC up as bridge device.. in airport utility/internet tab/connection sharing.. off bridge mode.. then you can plug it into the network and whatever is main router will do its job properly.
    If this is not the case, then you have a static IP setup somewhere.. or another dhcp server.. track down and remove it.

  • Yosemite and Time capsule not working?

    I just started using Yosemite on my mac book pro laptop and my mac desktop. Time machine has been fine on my desktop with my external drive which is plugged into the computer. I had no problem with new backups. But, I can't get time machine to work with my laptop and time capsule. I have another external cloud drive as well, and it will not work with that one now either. First, I can no longer just open up my backups from the folders in the finder like I used to be able to. instead all I see is a disk image with my back up and when I click on it I can not open it and get an error message (see below). Also, it will not back up at all, it give me the other error message in this picture. What is going on here? I am so frustrated. I may just have to go to the genius bar but this is so frustrating.
    I also can't even access my back ups now from before even if I go in through the finder window and select the hard drive the back up do to go very far back. Only a few days. I am worried that somehow all of my backups are gone but am hoping that is not the case. It all worked fine before I installed Yosemite. I would appreciate any help or guidance.
    For the first image, if I try to back up to time capsule I get the exact same message except it says could not back up to the name of my time capsule drive.

    A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't what you want to hear. I know that Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.
    Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
    If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
    Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
    If you're determined to keep using the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

  • When doing a restore with Time Capsule, I get -8003 error; restoring nothing

    Hi,
    When doing a full restore with Time Capsule, I get -8003 error; restoring nothing. This happens with all recent backups. Also after doing a verify/repair of the TimeCapsule disk.
    This is a dissaster for my originals (my Ableton Live projects). I am very dissapointed in TC and TM at this moment, because I trusted my backup system in combination with my MBP fully.
    Please help?
    Best regards, Tom

    Hi Pondini,
    Sorry for the late response, but the problem was something else and were two separate ones.
    Somewhere along the way the TC backup couldn't find backup to the original TC volume, that's why I let TM backup towards my user volume named 'Tom'.
    When I wanted to restore the root of my drive when selecting the diskname and 'Restore' in any point in time, this resulted in error -8003 in the activated TimeMachine.
    Then I tried to do it via the recovery OS and even via the original OSX DVD. Both not enabling me to select the TC volume named 'Tom'. Then I remembered that I first backed-up onto the original 'TimeCapsule' volume/partition. When I copied the sparsefile to the 'TimeCapsule' partition, I was able to recover the entire disk using the recovery OS.
    All my files are backup and I am a happy Mac user once again :-)
    Thanks & Regards, Tom

  • Airport time capsule not found error message

    HI,
    My time capsule is blinking orange.
    I open aiport, sometimes airport finds the TC, sometimes not.
    When not, get message:
    "airport time capsule not found"
    When TC is found, aiport utitily shows an error with the extended network I am setting up. I press 'edit', the settings all seem good. Re-type passwords etc and update.
    The problem remains.
    I have updated the firmware. An apple shop near me has reset TC using the recessed button on back of TC, and then I have re-configured at home.
    BTW, TC was working fine in my old house with same laptop, so prob not simply a basic user issue...
    4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
    Any thoughts out there?
    HOpe so!
    mana

    yes, running airport 6.1, OS 10.7.5
    OK.. I failed to ask enough questions.. I think your comment it all used to work threw me.
    1. You are trying to extend wireless network of what router. This will only work with another Apple router.. the way apple built it is in the family only. So please spell out what is the primary router??
    If you did have it working to extend the wireless of a non-apple router in your previous house I simply don't know how.. according to Apple it isn't possible. You can use WDS.. that is slow and reduces everything to G wireless.. that is the only way.
    2. When you say in the first post..
    4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
    I presume if you turn off the TC, these devices still have wireless network because they are connected to the primary router.. not the TC.. again my bad reading.. I assumed they are connected to the TC.
    So please spell out the whole network..
    Broadband modem.. type, model, make.
    Main router.. type model make
    Any other network devices.
    And how was it setup in your old place and how is it different now.

  • HT2188 my iPhone is turned off and not getting power on despite charging for hours. How can I fix it? or do I need to send it to apple store? I am from Mankato, MN

    My Iphone 4s is shut down and not getting power on. Do I have the battery problem ? how can I fix it when my phone is not getting on and how can I contact to the apple ? I need to send it or fix it by myself within a limited time. I am from Mankato, MN.
    Please suggest me what should I do?

    Reset, hold both home and power buttons until the iPhone begins to start, usually takes about 10 seconds. If still nothing, connect to Wall Charger and Reset, this can sometimes take about 20 seconds of hold both buttons while on charger.

  • When back up to time capsule I get the message no access to backupcopyfiledisc/Volume/data/imac.sparsebundle ( error - 1 )

    When back up to time capsule I get the message no access to backupcopyfiledisc/Volume/Data/Terjesumac.sparsebundle ( error-1)

    Try #C17 in Time Machine - Troubleshooting for known fixes. Works for me as well.
    http://pondini.org/TM/Troubleshooting.html

  • After trying to restore from time capsule, I get the following message when I try to access the folder "data." The folder "Data" can't be opened because you don't have permission to see its contents.  Any ideas?

    after trying to restore from time capsule, I get the following message when I try to access the folder "data": "The folder “Data” can’t be opened because you don’t have permission to see its contents."  Any ideas?

    Are you restoring from a TM backup??
    Check the methods Pondini outlines to do restore.
    Q14-17
    http://pondini.org/TM/FAQ.html

  • I have the first generation Time Capsule A1254, the power supply went south and I'm looking to replace it any suggestions where I might find one?  Thanks

    Hi,
    I have the first generation Time Capsule A1254, the power supply inside went south, does anyone know where I can purchase another?
    Thanks

    Might be worth considering a repair of the power supply so you can keep the data on your drive.
    I have no association with the link below other than as a customer.
    http://www.timecapsulerepair.net/

  • When my time machine tries to backup to my time capsule I get the following message"The backup disk image "/Volumes/Data/Kent's MacBook Pro.sparsebundle" is already in use. " What do I need to do to fix this?

    When my time machine tries to backup to my time capsule I get the following message"The backup disk image “/Volumes/Data/Kent’s MacBook Pro.sparsebundle” is already in use. " What do I need to do to fix this?

    Restart the Time Capsule.

  • The wireless connection keeps going away and I need to power off and on the time capsule to get the wifi network up

    Time Capsule wifi access very poor. it keeps disconnecting and i need to power on and off thr router to get the wifi connection back again. When it works its so slow, it works only in the roms nearby and not even upstairs in my home!

    I cannot work from the serial number.. I need the model number. A1xxx in the rubber .. in the rubber.. for Gen1-3.. 2010 is probably Gen3 but can be early Gen4.
    Follow up questions:
    How do i take the firmware back to 7.6.1 or 7.5.2
    wireless names are Room of requirement and Leaky Cauldron - Is that too long a name?
    How do I set fixed wireless channels?
    Can relocate. Its in the main level of the house to give me access upstairs in the bedrooms and down in the basement,
    Change firmware.. hold down option whilst clicking version.
    Wireless names.. short, no spaces and pure alphanumeric.. yes.. your names are wrong.. from my point of view.. more they do not obey the rules.. no spaces.
    Check C9 here why this is important.
    http://pondini.org/TM/Troubleshooting.html
    Fix wireless channels.. option page in wireless are of utility.. you need to spend more time in the utility so you know what is there.
    Location is everything.. sometimes you simply need more than one device.. wireless has limited range. Use ethernet or EOP - homeplug adapters to place another AP in area closer to your position.

  • Time Capsule not backing up - but not getting any messages of failure

    Hello, I have had my Time Capsule installed successfully for about 5 months. Two weeks ago, it apparently stopped backing up. I was regularly seeing the hard drive icon appear on my desktop and the spinning icon in the top right hand menu bar, so I was assuming all was well. But recently something else cause me to open time machine to look for a file to restore and I found that Time Capsule hadn't backed anything up recently!
    I received no messages, got no failure notices - nothing!
    Now, when the icon appears, I have checked on the status and right now it says "Indexing backup." I don't know what stage it stops, because the icon just quietly disappears.
    What should I do?

    A clue may be lurking in your logs. See #A1 in [Time Machine - troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum), for a handy widget that will display the backup messages from your logs.
    If that shows errors, see #C2 there.
    If it doesn't, but shows very small amounts of data copied, see #D5 there.

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