Time capsule not recognized by airport utility?

I just connected my new TC to try to backup my macbook for the first time. Installed the airport utility and conected the TC, but the amber light won't stop flashing even though I connected it directly to the macbook or to de the modem.
How can I fix this?
WMF

I did nothing seems to work.
I installed AU and when I try to update and it tells me that I alredy have the latest version. I also have 10.5.8 OS.
Then I plug in the Ethernet cable to port (marked with the circle on top of ii) on the TC. Then to my MacBook's ethernet port then I turn-on the AU and then my TC. However, the TC never stops blinking amber.
What else should I do?
Thanks

Similar Messages

Time Capsule not Showing in Airport Utility

I decided to re-set my Time Capsule this afternoon. The green light is on but it is not showing in the Airport Utility and Time Machine says there is no back up disc available.
What can I do?

Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the Time Capsule.
Restart both your Mac and the Time Capsule and then open AirPort Utility to see if your Time Capsule has been found.
If the Time Capsule is still lost, disconnect the Ethernet cable and perform a Factory Default Reset on the Time Capsule as follows:
Pulll the power cord from the back of the Time Capsule
Wait a few minutes
Hold in the reset button and keep holding it in while you plug the power cord back in to the Time Capsule
Keep holding the reset button an additional 8-10 seconds and then release the button
Allow 30-40 seconds for the Time Capsule to restart to a slow, blinking amber light
Connect the spare Ethernet cable from your computer to one of the LAN <-> ports and open AirPort Utility to reconfigure the device

Time capsule not recognized by airport extreme - first time setup challenge

Air port utility not recognizing time capsule. We have airport extreme and time capsule (recent purchase to back up 2 wireless mac laptops and the G5 which is connected to the modem). Modem is conected to airport extreme and I connected the Time capsule via ethernet as I thought the speed would be 1GB and faster than wireless "n." Somehow now the airport extreme does not recognize the time capsule. In the network utility, airport is not listed, only ethernet and firewire. What steps should I take to enable time capsule to back up the laptops wirelessly as well as the G5 (non-wireless.) Thanks!

I would hold the reset button on the back of the Time Capsule for 5-10 seconds and I would wait to connect it to the AirPort Extreme to see if you can set it up. If you can access the Time Capsule with AirPort Utility then I would plug it into the AirPort Extreme and continue your setup.

Time Capsule not found in airport utility

I have a 2nd gen time capsule that is having some difficulties. It seems like it has been since the latest (7.6.1) update.
After a while, my wireless clients cannot connect to it, and it won't show up in the AirPort utility. If I power cycle it, it shows up again, and clients can connect.
When it isn't listed, the light on it is still green.
It ALSO seems that the time machine can back up to it still .
Any ideas?

It may help to power cycle the entire network if you have not already done so. This will get everything back in the right sequence on your network.
Just power everything off in any order that you want
Wait a minute or two
Start the modem first and let it run a minute by itself
Start the next device connected to the modem the same way
Keep starting devices one at a time a minute apart until everything is powered back up

Time capsule not appearing in airport utility

I'm trying to connect my Time Machine to my Sagecom F@st 2864 wireless router to use it in time machine. However, airport utility does not see the time machine. What's weird is that when I brought it in to the apple store it appeared to work.
Any ideas? I tried connecting it through both the WAN and LAN ports in the router and both don't work

AirPort Utility only works with Apple devices. Using that device with Time Machine is unsupported and should be expected to result in total data loss eventually.
Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
If you're determined to use the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

Time capsule not showing in airport utility? recently moved house and new internet set up!

Hi
I had a time capsule set up and working perfectly then we moved house, changed ISP and now time capsule light is flashing amber. When I open the Airport Utility only the internet (i.e. a globe) shows, no time capsule. My Macbook Pro has no ethernet port or I would have tried hardwiring! I can enter the time machine but back up history is red.
I read that latest OS may require a rename of the capsule if the original name was long (29 characters including spaces at present) but to change it the support says to access it via the airport utiltiy which I can't do!
Help anyone?!
Sam

Simply factory reset the TC and start over.
Any time you move the network configuration the TC will require a new configuration.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

Time Capsule not responding in Airport Utility on setup after hard reset.

I have been trying to set up my Time Capsule after a hard reset.
I am seeing the Time Capsule in Airport utility with default settings, however when I choose continue to setup or manual setup it tells me I need to switch networks to continue and then gives me the following message.
BASE STATION ERROR: AirPort Utility was unable to find your Apple wireless device.
The Time Capsule continues to work as a hub for devices connected to it but I am unable to see the hard disk or use the wireless functions. Any ideas?

Thank you. The computer is connected directly to the time capsule through ethernet and giving me those messages. I have tried resetting a couple of times to no avail. I guess I am starting to wonder if I have a problem with the Time Capsule which is only a year and a half old. As I mentioned I have number of devices connected through the LAN ports and they are all working fine. It is only the functionality of wirless and the hard disk that appears to be compromised.
Message was edited by: newkindofsoup
Message was edited by: newkindofsoup

Time capsule not located on airport utility!

I changed my house, so i had to install new internet system. I changed the settings on my time capsule. And i clicked forget this network. I think i made a mistake there. But my mac can find airport disk drive but airport utility can't track base station. Can anyone help?

Plug it in by ethernet and press the reset button on the TC.. until the front led flashes rapidly.. redo the setup.
If you are on Lion make sure you use 5.6 utility.
http://support.apple.com/kb/DL1482
For air you can use the USB to ethernet adapter.. if you don't have another computer.

Help! Time Capsule set up help: Airport Utility not cooperating

Hi Everyone,
I'm desperate for help with this issue. I have a Time Capsule, Base Station and Airport Express (all previous generation)at different points throughout the house. At first the issue was with the base station that refused to find my network so I called the helpdesk and got it fixed and all was well until the next day when the Time Capsule and Airport Express began to malfunction.
While everything connected to the network fine, our iphones couldn't find the network while downstairs. I tried to fix the issue but then I realized that while the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network. I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
All computers and phones have been updated with current firmwares etc. At this point, I'm stressed because I rely heavily on the internet for school and research and I don't know what else to do. Should I do a hard reset or just contact apple support?
Thanks,
Michelle

Trinifoto wrote:
I have a Time Capsule, Base Station and Airport Express
Welcome to Apple's discussion groups.
Please identify the "Base Station". Do you mean an AirPort Extreme Base Station? Are all those 802.11n-capable devices?
the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
That suggests to me that none of those devices is your "primary" router. If that's the case, what is the brand and model of the device that's connected to your Internet feed or Internet modem?
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network.
What does AirPort Utility say about the status of the Time Capsule? (If you have trouble connecting to the Time Capsule with AirPort Utility, try plugging an Ethernet cable from a LAN port of the Time Capsule to the Ethernet port of your MacBook Pro.)
I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
Did you do that reset by holding in the reset button until the status light flashed rapidly several times? Normally after a reset, you have to select the network for that device (usually named in the form "Apple Network xxxxxx") for AirPort Utility to "see" it. That's why an Ethernet cable can be useful.

Airport Extreme wireless stopped working/not recognized by Airport Utility

I have a 2nd gen Airport Extreme that's been working fine for years (the last time I changed the configuration was 2.5 years ago when I switched internet providers). Here's my problem:
Woke up this morning and tried to check the weather on my iPad Air. No internet connection.
Looked at Airport: light is green, all cable modem lights are normal
Tried Airport Utility on iPad: initially couldn't connect, then asked for a password; never got any status/config info
Tried Airport Utility on my iMac, which has a direct ethernet connection to the Airport: same as on iPad
Note: Airport Extreme status LED was green throughout this
Next:
Unplugged Airport, then reattached power. Now LED is blinking orange (after startup); still doesn't appear in Airport Utility on iMac
iPad no longer recognizes my wifi; my wireless network is not detected at all by any of my wireless devices (ID doesn't show up in list of available networks)
Switched ethernet cables for connection from iMac to Airport: still not detected in Airport Utility
After this I did the factory reset (held down reset button); nothing changed, still not detected in Airport Utility
And then I had to leave for work.
Does this sound like my Airport has gone bad? The fact that the wifi no longer seems to work at all and it's not detected in Airport Utility makes me think it has.

Please start another post for your question, as you do not have a 2nd Gen AirPort Extreme...and...you are also asking about extending the network.
Include information about "how" the AirPort Express connects to the Time Capsule.....wired connection?....wireless connection?
What operating system are you using on the computer that is used to administer the AirPort Express?

Can't get Time Capsule to appear in AirPort Utility

Have been mucking with my new Time Capsule and somewhere during that process have done something which is preventing Time Capsule from appearing in my AirPort utility which is frustrating as **** cause now I can't change any of its settings.
I'm within range. Have attempted to connect via wireless and ethernet. Have turned on and off several times. Have reset it with the pin hole at the back.
The wireless network it is currently configured to host will appear after a reset in my wireless menu. But will still not appear in AirPort utility.
How do I get Time Capsule to re appear in AirPort utility so that I can properly configure it.

Have you followed the steps on page 30 of your TC Setup Guide?
Did you do a factory reset?

Time Capsule not recognizing Airport Express Base

I'm trying to use AE base an extender in my TC network. I'm running 7.5.2 on the TC and have the wireless mode set as 'Participate in a WDS Network'. I did a factory reset on the AE and was finally able to have it come up and be recognized by the TC. I went through set up and added it to my network. Then it said it needed to restart but it never came back up as recognized by the TC and just flashes amber. It's like the AE doesn't like the TC network I have set up or is not able to join it and disappears. What am I doing wrong?

Jason,
Yes, extending the network with the older b/g Express isn't as easy as the newer "n" version.
You would need to use the WDS on that older AX...
Here is the Apple doc on how to setup a WDS network.
http://support.apple.com/kb/HT4262
The above document was just updated on January 25, 2011
I found this statement on their document very interesting:
WDS is designed for 802.11g, and shouldn’t be used for 802.11n devices. Wi-Fi base stations may include AirPort Extreme (802.11g) and AirPort Express (802.11g).
I got rid of all my older Airport Express units and went with the newer "n" version.
It is very simple to "Extend" the network with the newer AX and doesn't cut your network speed in half like the WDS setup does.
With the Time Capsule and a newer "n" version of the Express, all that is needed is to put a couple of checkmarks in the boxes and you have extended your network without loosing any noticeable speed.
The WDS can be difficult to setup and the local network speeds are cut in half.
Hope the above article helps.

Time Capsule not recognizing Airport Express/Extreme

Time Capsule is set up and operating as desired, so the next step is to extend the range of the network by adding an Airport Extreme (that the Time Capsule is replacing as the main base station) and two Airport Expresses, one for wireless printing and one to extend the range of the network. In the previous network, the Airport Extreme was a main WDS and the two expresses were remotes/relays (I forget which). I'd like to recreate this using the Time Capsule as the main and the Extreme and the Expresses as the remotes/relays
Trouble is, Airport utility does not recognize any of these devices except the Time Capsule. All of the three older devices have be factory-reset, but they don't show up. However, if I turn off Time Capsule, they show up. Turn Time Capsule back on, however, and the other devices disappear.
Anyone have any ideas what is going on?

I had a similar problem. I wanted to set up three devices: Time Capsule as the main "n-only" network, an Airport Extreme wired by Ethernet to the TC to create a second, "n/b/g" network," and an Airport Express for Airtunes.
WOW WAS THIS A HEADACHE. It took hours -- but I did solve it. See below.
First a brief list of the problems, some of of which were weird. First of all, Airport Utility was constantly not seeing my three devices. Worse than that, it repeatedly confused the three devices in ways that suggest the Airport Utility has bugs in it when it's looking at multiple devices at once. (For instance, while configuring Airport Express, Airport Utility mistakenly applied my AE settings to the TC (yikes!). It tried to rename my TC as an Express, and locked me in a weird loop where it repeatedly told me that AirTunes settings aren't applicable to a TC, but didn't offer a way to fix the wrong setting. I had similar "stuck in an exitless room" problems with all three devices, again and again and again. For hours and hours.)
In my case the solution was:
(1) Do a hard reset of all three devices and disconnect them from power.
(2) Set up each one separately, one at a time. I started with TC since it's the one getting connected to the cable modem.
(3) After TC set up and running properly, I quit all the way out of Airport Utility. NOTE: This proved to be surprisingly important.
(4) Then I plugged in the Airport Extreme, relaunched Airport Utility and proceed to set up the Airport Extreme.
(5) Once the Extreme was running like I wanted, I again quit all the way out of Airport Utility.
(6) Lastly, I plugged in the Airport Express, restarted Airport Utility, and set up Airtunes.
Success!
Lessons: Quitting out of Airport Utility between each discrete setup was very, very important in my case.
It took me hours to figure it out. Hope it helps you.

Time capsule not recognized

I have had the time capsule for about 8 months with no issues, i have upgraded to 7.6.3 and along the way after several days of all working fine it disconnects and is not recognized anymore. Any ideas as to what to do.

In the short term.. just restart the TC.. pull out the power plug.. count to 10.. plug back again.
Fixes most problems now. If you continue having issues.. and you have to disconnect more than once every few days.. the first step is probably to downgrade the firmware.. back to 7.6.1 which was superior in most ways.
Not every firmware update should be accepted at face value. Downgrade is easy.. click the TC icon in airport utility.. select version with the option key held down.. select a prior firmware.. wait for downgrade to take place.

Time capsule not recognizing internet connection

My Time Capsule is not recognizing the intenet connection from my isp. It is directly connected to my Comcast router. I can connect wirelessly to the Comcast router, but when I successfully connect to the TC, the airport utility shows that the internet connection is down. I have rebooted both the ISP router as well as the TC. is there help out there?
thanks,
John

I just rebooted both devices again at the same time rather than one after the other. It seems to have fixed my problem.
John

Time capsule not recognized by airport utility?

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