Time Capsule not Showing in Airport Utility

I decided to re-set my Time Capsule this afternoon. The green light is on but it is not showing in the Airport Utility and Time Machine says there is no back up disc available.
What can I do?

Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the Time Capsule.
Restart both your Mac and the Time Capsule and then open AirPort Utility to see if your Time Capsule has been found.
If the Time Capsule is still lost, disconnect the Ethernet cable and perform a Factory Default Reset on the Time Capsule as follows:
Pulll the power cord from the back of the Time Capsule
Wait a few minutes
Hold in the reset button and keep holding it in while you plug the power cord back in to the Time Capsule
Keep holding the reset button an additional 8-10 seconds and then release the button
Allow 30-40 seconds for the Time Capsule to restart to a slow, blinking amber light
Connect the spare Ethernet cable from your computer to one of the LAN <-> ports and open AirPort Utility to reconfigure the device

Similar Messages

  • Time capsule not showing in airport utility? recently moved house and new internet set up!

    Hi
    I had a time capsule set up and working perfectly then we moved house, changed ISP and now time capsule light is flashing amber.  When I open the Airport Utility only the internet (i.e. a globe) shows, no time capsule.  My Macbook Pro has no ethernet port or I would have tried hardwiring!  I can enter the time machine but back up history is red.
    I read that latest OS may require a rename of the capsule if the original name was long (29 characters including spaces at present) but to change it the support says to access it via the airport utiltiy which I can't do!
    Help anyone?!
    Sam

    Simply factory reset the TC and start over.
    Any time you move the network configuration the TC will require a new configuration.
    The Factory Reset universal
    Unplug your TC/AE. Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
    Release reset.
    If it doesn’t flash rapidly you have released reset at some point and try again.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

  • Time Capsule Not showing in Disk Utility

    Right, There are a few things for my case:
    Disk Utility doesn't show anything related to the Time Capsule.
    There is a .purgeable in the disk in an attempt to delete the whole back up due to speed issues (using TM to delete it)
    I can't delete the .purgeable file with Finder or tmutil
    It doesn't back up because of the partially deleted image (It doesn't give an error, it's been like that for many many hours, tho)
    I have files in a folder in the time capsule which stop me from trying to completely erase the content of it.
    I have already resetted the laptop, networl, and time capsule
    Anyone can help me, please?
    I'm using Mavericks and Airport Utility 6.3.2

    Disk Utility will not display a network drive. It will only display a drive that is connected directly to your Mac using USB, FireWire, or Thunderbolt.
    If you want to erase the disk on the Time Capsule......
    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Click on the Time Capsule icon, then click Edit in the smaller window that appears
    Click the Disk tab at the top of the next window
    Click Erase Disk
    The Quick Erase option will only take a few minutes
    Zero Out will replace everything on the drive with zeros, probably taking 4-6 hours
    Click Erase

  • Time Capsule not found in airport utility

    I have a 2nd gen time capsule that is having some difficulties.  It seems like it has been since the latest (7.6.1) update.
    After a while, my wireless clients cannot connect to it, and it won't show up in the AirPort utility.  If I power cycle it, it shows up again, and clients can connect.
    When it isn't listed, the light on it is still green.
    It ALSO seems that the time machine can back up to it still .
    Any ideas?

    It may help to power cycle the entire network if you have not already done so. This will get everything back in the right sequence on your network.
    Just power everything off in any order that you want
    Wait a minute or two
    Start the modem first and let it run a minute by itself
    Start the next device connected to the modem the same way
    Keep starting devices one at a time a minute apart until everything is powered back up

  • Since latest update to airport extreme im getting 10 unknown base station and time capsule items showing in airport utility as a network.  when able to "forget" them they initially drop off but soon return. how do i get them deleted and stay that way

    since latest update to airport extreme im getting 10 unknown base stations and time caps showing up as though they are a part of my network. sometimes i can "forget" them and they will disappear initially but soon return. i need and want only my connection inside my home . any ideas. i have done a factory reset and set up a new network but they continue to show up.

    I'm not convinced that the problem lies in Airport Utility. This same thing was happening to me, nearly exactly as you describe it. The thing is that with me, the problems clearly started when I updated the firmware in my Airport Express (n). That's when all the wacky stuff started happening. Sometimes it would show up in AU, sometimes it didn't and even if it didn't, I could still access the internet through it.
    But as you said, the problems got really bad when another Express (b/g) was put on the network with it. Even when it did work, the (b/g) would make it impossibly slow.
    You know more about this than me, and clearly have more patience if you've restarted the network fifty times. I gave up at about ten.
    In any case, your solution is more of a work around and if you're still having that slow connection problem, I'm not sure you've got it. But thanks for your reporting of this. At least I know I'm not crazy.

  • Time capsule not appearing in airport utility

    I'm trying to connect my Time Machine to my Sagecom F@st 2864 wireless router to use it in time machine. However, airport utility does not see the time machine. What's weird is that when I brought it in to the apple store it appeared to work.
    Any ideas? I tried connecting it through both the WAN and LAN ports in the router and both don't work

    AirPort Utility only works with Apple devices. Using that device with Time Machine is unsupported and should be expected to result in total data loss eventually.
    Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
    If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
    Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
    If you're determined to use the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

  • Time Capsule not responding in Airport Utility on setup after hard reset.

    I have been trying to set up my Time Capsule after a hard reset.
    I am seeing the Time Capsule in Airport utility with default settings, however when I choose continue to setup or manual setup it tells me I need to switch networks to continue and then gives me the following message.
    BASE STATION ERROR: AirPort Utility was unable to find your Apple wireless device.
    The Time Capsule continues to work as a hub for devices connected to it but I am unable to see the hard disk or use the wireless functions. Any ideas?

    Thank you. The computer is connected directly to the time capsule through ethernet and giving me those messages. I have tried resetting a couple of times to no avail. I guess I am starting to wonder if I have a problem with the Time Capsule which is only a year and a half old. As I mentioned I have number of devices connected through the LAN ports and they are all working fine. It is only the functionality of wirless and the hard disk that appears to be compromised.
    Message was edited by: newkindofsoup
    Message was edited by: newkindofsoup

  • Time capsule not located on airport utility!

    I changed my house, so i had to install new internet system. I changed the settings on my time capsule. And i clicked forget this network. I think i made a mistake there. But my mac can find airport disk drive but airport utility can't track base station. Can anyone help?

    Plug it in by ethernet and press the reset button on the TC.. until the front led flashes rapidly.. redo the setup.
    If you are on Lion make sure you use 5.6 utility.
    http://support.apple.com/kb/DL1482
    For air you can use the USB to ethernet adapter.. if you don't have another computer.

  • Time capsule not recognized by airport utility?

    I just connected my new TC to try to backup my macbook for the first time.  Installed the airport utility and conected the TC, but the amber light won't stop flashing even though I connected it directly to the macbook or to de the modem.
    How can I fix this?
    WMF

    I did nothing seems to work.
    I installed AU and when I try to update and it tells  me that  I alredy have the latest version.  I also have 10.5.8 OS.
    Then I plug in the Ethernet cable to port (marked with the circle on top of ii) on the TC.  Then to my MacBook's ethernet port then I turn-on the AU and then my TC.  However, the TC never stops blinking amber.
    What else should I do?
    Thanks

  • USB Drive not showing in Airport Utility

    I have a USB HD formatted with Mac OS Extended (journaled) which I plugged in to my Airport Extreme and it does not show in Airport Utility.  Any ideas?
    Thanks,

    Power off the entire network
    Wait a few moments
    Start the modem first and continue starting devices one at time until everything is powered back up
    If the drive still does not show up.....and you are not using a powered USB hub....that may be needed
    Other stuff....verify that the USB cable is working correctly

  • I have airport express but it is not recognised by either my macbook pro or my ipod on my wireless network. It does not show in airport utility. Might I not have an airport card?

    I have airport express but it is not recognised by either my macbook pro or my ipod on my wireless network. It does not show in airport utility. Might I not have an airport card? How would I know. Airport utility in my mac says no other devices connected.

    I have airport express but it is not recognised by either my macbook pro or my ipod on my wireless network. It does not show in airport utility. Might I not have an airport card?
    If both your MacBook Pro and iPod are unable to "see" the Wi-Fi network provided by the AirPort Express, it is most likely NOT that you are missing an "airport card," but the Express may be the issue instead.
    One quick test is to see if either device can "see" other Wi-Fi networks. If they can, then you can definately rule both of them out as the issue.
    By default, the AirPort Express will broadcast an unsecured Wi-Fi network with a network name of something like: Apple Network NNNNNN. Can either device see this network? If not, then I would recommend that you perform a "factory default" reset on the Express, and then, check again.

  • Help! Time Capsule set up help: Airport Utility not cooperating

    Hi Everyone,
    I'm desperate for help with this issue. I have a Time Capsule, Base Station and Airport Express (all previous generation)at different points throughout the house. At first the issue was with the base station that refused to find my network so I called the helpdesk and got it fixed and all was well until the next day when the Time Capsule and Airport Express began to malfunction.
    While everything connected to the network fine, our iphones couldn't find the network while downstairs. I tried to fix the issue but then I realized that while the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
    I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network. I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
    All computers and phones have been updated with current firmwares etc. At this point, I'm stressed because I rely heavily on the internet for school and research and I don't know what else to do. Should I do a hard reset or just contact apple support?
    Thanks,
    Michelle

    Trinifoto wrote:
    I have a Time Capsule, Base Station and Airport Express
    Welcome to Apple's discussion groups.
    Please identify the "Base Station". Do you mean an AirPort Extreme Base Station? Are all those 802.11n-capable devices?
    the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
    That suggests to me that none of those devices is your "primary" router. If that's the case, what is the brand and model of the device that's connected to your Internet feed or Internet modem?
    I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network.
    What does AirPort Utility say about the status of the Time Capsule? (If you have trouble connecting to the Time Capsule with AirPort Utility, try plugging an Ethernet cable from a LAN port of the Time Capsule to the Ethernet port of your MacBook Pro.)
    I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
    Did you do that reset by holding in the reset button until the status light flashed rapidly several times? Normally after a reset, you have to select the network for that device (usually named in the form "Apple Network xxxxxx") for AirPort Utility to "see" it. That's why an Ethernet cable can be useful.

  • Can't get Time Capsule to appear in AirPort Utility

    Have been mucking with my new Time Capsule and somewhere during that process have done something which is preventing Time Capsule from appearing in my AirPort utility which is frustrating as **** cause now I can't change any of its settings.
    I'm within range. Have attempted to connect via wireless and ethernet. Have turned on and off several times. Have reset it with the pin hole at the back.
    The wireless network it is currently configured to host will appear after a reset in my wireless menu. But will still not appear in AirPort utility.
    How do I get Time Capsule to re appear in AirPort utility so that I can properly configure it.

    Have you followed the steps on page 30 of your TC Setup Guide?
    Did you do a factory reset?

  • Time capsule not recognized by airport extreme - first time setup challenge

    Air port utility not recognizing time capsule. We have airport extreme and time capsule (recent purchase to back up 2 wireless mac laptops and the G5 which is connected to the modem). Modem is conected to airport extreme and I connected the Time capsule via ethernet as I thought the speed would be 1GB and faster than wireless "n." Somehow now the airport extreme does not recognize the time capsule. In the network utility, airport is not listed, only ethernet and firewire. What steps should I take to enable time capsule to back up the laptops wirelessly as well as the G5 (non-wireless.) Thanks!

    I would hold the reset button on the back of the Time Capsule for 5-10 seconds and I would wait to connect it to the AirPort Extreme to see if you can set it up. If you can access the Time Capsule with AirPort Utility then I would plug it into the AirPort Extreme and continue your setup.

  • Airport Express not showing in Airport Utility, flashing Amber

    I have 3 Airport Express units.  Two of the 3 work fine and show up in Airport Utility v.6 , but the third flashes amber and is not recognized in Airport Express.  I have tried soft and hard resets, and it always goes to a flashing amber light and is never reocgnized by Airport Utility.
    If I pull down the Wifi icon and go to Airport Express, I get the following window:
    Any ideas would be appreciated.

    The screenshot is still not coming through here.
    Sorry, but I am not familiar with any of the model numbers that you have posted. North and South American versions of the older Express models will be A1084, A1088, or A1264.  The newest version of the AirPort Expess is A1392.
    Regardless of the model number, all that you can really do is power up the Express for a few minutes, and hold in the reset button on the side of the device for 10 seconds. Then, release the reset button and allow a full minute for the Expess to restart to a slow, blinking amber light.
    If you still cannot "see" the Express in AirPort Utility, you either have a defective Express or a much older version that is not supported by AirPort Utillity 6.x.

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