Time Capsule Not Visible In Finder Or Airport Utility

I recently purchased last week a 15" mac book pro and a 2 tb time capsule. This is my first mac and first experience with time capsule.I am running Lion. Ever since initial setup and a few calls to apple care the time capsule does not show up in finder or airport utility at times, sometimes it just re appears for a short while then disappears again. Apple care has had me hook directly up via cable to the capsule to switch channels thinking I was getting interference and also had me reset the keychain. I am still having the same problem. Has anyone else experienced this problem, or does anyone have a suggestion to fix this problem? Thanks!

Is the time capsule the main router in the network? If not try and rearrange the network so it will be.
I am not sure that Lion is working very well with TC. There are too many issues popping up.

Similar Messages

  • Files on time capsule not visible in Finder window

    I copied files to my time capsule.  The time machine app works fine but only if it is running can I see the files I copied to time capsule.  I would like to use this disk for media storage for iTunes but if it is not visible a lot of the time then it isn't useful for that purpose

    The Time Capsule is for your backups.
    Three things....all bad...happen when you try to move the iTunes Media Folder to the Time Capsule disk.
    1) Access to media becomes much slower....typically 15-20 seconds before you will hear the song that you selected.
    2) The iTunes Media Folder tends to get lost, so you will have to manually reset the path to the folder frequently.
    3) When.....not if....the Time Capsule disk has a problem, you will lose all of your iTunes data.....because you have no backup of the ITunes Media Folder.
    I've learned each of these things the hard way. If you still want to do this.....here are the instructions:
    http://support.apple.com/kb/ht1449

  • HT3728 When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if I redo the factory reset.

    The Time Capsule is not providing a wireless connection.
    When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if  I cancel the Airport Utility app and restart it. I performed the factory reset again, restarted the Airport Utility and received the same error. What are the steps to debug and fix the wireless problem?
    My Time Capsule is connected to my FIOS router and to my Mac Mini. I am still able to connect to the Internet from the Mini via ethernet. It seems that the Time Capsule acts as a bridge for the ethernet connections between Internet to FIOS, FIOS to Time Capsule, and Time Capsule to Mac Mini.

    Which model TC is this? The A1xxx number from the base please.
    Try the setup in full isolation from the network.. so unplug the TC from the network.. and turn off wireless in the mini.. so you have mini--ethernet--lan port TC.. and nothing else.
    Do the factory reset.
    Now check if TC comes up in airport utility..
    If it fails, turn on ipv6 local link.. if you are using 6.3 utility this could be necessary.
    Still fails, try loading the v5 utility.. you will need to plug the computer back into the FIOS to get internet. Then depending on OS.. Lion according to your profile.. you can just down the utility.. ML takes more steps.
    See below.
    Do you have an iphone or ipad.. download the airport utility app and use those for the setup.. that can sometimes work better.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
    For screen shots see this post.
    https://discussions.apple.com/thread/4668746?tstart=0

  • Time capsule not visible

    My laptop can't seem to find my time capsule. I have used an Airport in the past and the laptop has no trouble finding it. I have also used the time capsule strictly as a hard drive connected directly to my laptop. Now I would like to make the time capsule my router, but the laptop can't find it. Any help appreciated!

    Hi Jason,
    If you are trying to find the Time Capsule wirelessly, temporarily connect an ethernet cable from one of the LAN ports on the Time Capsule to your computer.
    Then open Airport Utility and it should "see" your Time Capsule so you can configure it. Once you have your wireless network set up, Airport Utility should be able to find it wirelessly in the future.

  • External hard drive not visible in Finder or Disk Utility

    Hi everyone,
    My Wester Digital 2TB external hard drive has disappeared, so to speak, with all my photos. I work as a freelance photographer. Mostly on Lightroom 5.6
    When I plug it in, with firewire, I can feel the disk rotating normally however it does not appear in finder or disk utility.
    I've tried using a USB cable, restarting my mac, forced restart, changing firewire ports (HD has 2 ports), plugging the HD into a different laptop and nothing.
    Ive also searched Finder prefrences and visibility is enabled.
    I have no idea what could have caused this as I was using the HD the night before. I didnt pullout without properly ejecting. Maybe the HD is full or almost, but I dont think that would the cause of these troubles.
    I'm using a late 2011 Macbook Pro OS X 10.9.4
    Any suggestions??
    Thanx

    An update for anyone who can help me:
    I have tried the external hard drive in other computers (mac and windows), each time I get the same problem above.
    I have removed the HD from the enclosure and purchased a docking station for it (3.5" SATA). When I plug it in to the laptop it disconnects itself straight away before it is visible. With the windows computers it installs the drivers and says that the device is ready to use, then disconnects before it shows up.
    As the HD is not visible there is no option to re-format or anything.
    This is very frustrating as I was using the HD with no issues and it randomly disconnected and I have not been able to access since.
    Thanks in advance for any help.
    Bruce

  • Time capsule not visible on network

    I'm trying to troubleshoot this situation for a colleague.
    Situation: macbook air, synchronized wirelessly via time capsule. The time capsule is connected to the fixed network also. This is on our corporate network (both fixed and wifi networks). Backups via time capsule were working fine until yesterday (I see the last backup listed as yesterday).
    Yesterday itunes prompted him to update his iphone to OS 5. After the update, the photo's were not synchronized. Upon synchronizing the photo's, the wrong button was clicked (my mistake, oops), and now all photo's are gone in iphoto. Now we're trying to get them back from the time capsule.
    The time capsule is not visible in the network, not wired, not wireless. Connecting the macbook air via the fixed or wireless network doesn't reveal it. Airport utility says it cannot find anything. The time capsule is connected to power and network and the green light is on. I tried powercycling it, but this didn't make it appear.
    How can I resolve this?

    Getting access to stuff in Time Machine is sometimes difficult.. it sounds like something has shredded the files..
    Look at the info pondini gave to access the iphoto in particular.
    http://web.me.com/pondini/Time_Machine/15.html
    Upgrading to latest OS particularly Lion in the Mac or ios5 is having all sorts of nasty consequences..
    The thing is, if you have photos in there that will need recovery.. you should not use Time Machine or copy files to the TC until you have restored them. In fact the disk may need to be removed to see if they have been deleted but I have no experience with this and others might be able to give more info.

  • Trying to set up time capsule but keep getting message stating airport utility was unable to find any airport wireless device. What do I do know?

    Trying to set up my time capsule on my imac.
    Keep getting message "Airport utility was unable to find any airport wireless devices."
    What do I do now?
    joglenn

    When having difficulties accessing the Time Capsule (TC) via the AirPort Utility, try the following, in order checking accessibility with the utility after each step:
    Check the local connection. If you are trying to access the TC wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the TC's LAN ports.
    Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
    Perform a "factory default" reset on the base station.
    Finally, if you are attempting to access the TC via an Ethernet connection, be sure that your Ethernet port is NOT configured for Jumbo Frames, i.e., using an MTU of 9000+.

  • External Hard disk connected to time capsule not visible in windows vista

    I have connected my external hard disk to Time capsule. Am Able to find the same in my MBP in finder under shared. But with windows I am not able to see this hard disk. I have installed airport utility and am able to see the time capsule. What to do?

    What is the format on the external USB drive?
    Have you setup the disk in workgroup correctly to the network workgroup name?
    Turn on guest read and write at least to get things started. If you turn on password or changed the default password you will need to remember that.
    How are you trying to access the disk? It will more than likely not show up in network shares, without deliberately using the tc ip.. so open explorer and type in \\YOUR_TC_IP_ADDRESS\Share_name
    If you have installed the airport utility for windows it should also install the required files to find the disk.

  • Time Capsule not visible to my iMac (Yosemite 10.10)

    Having given up on trying to access my TC via a BT HomeHub4 router, I've plugged it in via Ethernet to my iMac.  No other devices on the iMac.  iMac is connecting fine to internet via the HH4.  Despite this, I still can't access the TC.  Here's what I've tried:
    TC is flashing amber status.
    Open the Time Machine tab in System Preferences.  Made sure it is set to 'On'. Pressed 'Select Backup Disk'. Get a 'Other AirPort Time Capsule' icon, which I select.
    Click 'Setup".
    New window with a globe icon for the internet with a green status light.  Top left there is an 'Other Wifi Devices (1)' button, which I press - no other option.
    This gives me a new list, the only not-greyed out option is my TC (I know it's mine because the name is right).
    Select it and get a 'Gathering Information about your network' message, icon for the TC and a spinning wheel saying 'joining Airport TC....'.
    Eventually it gives up and shows an error message 'An unexpected error occurred.  Try again.'
    Trying again doesn't help.
    I've reset the TC with a biro - pressing for one second, pressing for 5 seconds (for a fast flashing amber) and pressing while powering the TC on. 
    None of the above works.
    Any ideas?  I don't know if it is connected to Yosemite?

    I do not have yosemite installed on any computer.. I am getting old you see and spent my youth on the bleeding edge.. so that I have now too little blood left for installing latest greatest OS until you beta testers are finished.
    So here are the lessons from Mavericks.. and all the ones that go before.. Take it if you wish.
    Do the setup in full internet isolation.. turn off wireless and use only ethernet to the TC LAN port.
    1. Factory reset the TC. (Again).
    2. Make sure IPv6 is set to link-local only in the ethernet settings on the computer.. I am guessing this option is still available.
    Note that the IP addresses must all be as shown.. The TC reset is 10.0.1.1 and the computer should be 10.0.1.2 although that is not a major one.. but if you use dhcp that should be correct.
    3. Open the airport utility and do a manual setup.
    Again I am making assumptions that the airport is there. And these options but I doubt it will have changed much.
    4. Type in the IP address and proceed.. password should not be needed but is public.
    5. Should now get the full summary page.. and you can do a full clean setup without the wizard bothering you.
    Go to the base station tab and name it.. TCgen4 (for example) all names should be short no spaces and pure alphanumeric.
    Go to the wireless and create a wireless network.. eg TCwifi
    Set security to WPA2 personal with all alphanumeric password..
    Go to network tab and make sure it is set to bridge.
    Now update the TC.
    Plug it into the HH by ethernet to its WAN port.
    5. In finder use top menu, go, connect to server and force it to AFP.
    AFP://TCgen4.local (or use whatever name you have in place of my suggestion).
    You should be asked for a password.. we did not change it so it is still public. For now stick to default.
    Does it mount?
    Do any of the functions i have listed no longer exist in Yosemite?
    I hope that all the pictures display as we have issues with apple site dropping the pictures out.. tell me if you cannot see them.

  • Time Capsule not visible when connecting via range extender

    Hi,
    I have configured a TP-Link WA750RE to expand the range of my Time Capsule's wireless network. The range extender works fine for surfing the web etc., but the Time Capsule doesn't show up as my Time Machine backup device and the Time Capsule is not visible in my Airport Utility. What's even stranger is that when I click on "Configure other" (shift + command + o) in Airport Utility and type in my Time Capsule's IP-address and password, I can still access the devices' configuration menu.
    When I move my Macbook very close to my Time Machine to connect directly to the wireless network, leaving out the range extender, none of the above mentioned problems occur. The TP-Link range extender has no NAT or port configuration that could possibly cause this problem, so I'm out of ideas for a way to solve this problem.
    Thank you in advance for your help.

    A non-apple range extender is not passing the protocols that apple uses.. eg bonjour.. This is a standard problem and why you stick with using Apple's own routers for extensions.

  • Time Capsule not detected in Finder

    My Time Capsule is networked using an ethernet cable to the router with the wireless mode disabled. AirPort Utility does not show any problems with the connections and I previously did not have any problems. However, Time Capsule is now not detected in the Shared locations in the Finder window.
    This problem began spontaneously while I was working on some files saved on the TC and I noticed that I was no longer able to save the file due to the loss of connection to the Time Capsule. I checked the connections to the TC using other computers and all seemed to be unable to detect the Time Capsule.
    I unplugged the ISP, the router as well as the Time Capsule to renew the IP addresses, but there was no change. I also performed a hard reset on the Time Capsule but it was still undetected by the Finder window, even though AirPort Utility says that it is configured properly and that its status is normal.
    Is there any way to obtain my files previously saved on the Time Capsule?

    This sounds like it may be related to my issue. We have 5 macs and one new time capsule. Everyone but me is able to backup to the time capsule wirelessly. For me, the TC doesn't show up in my finder as a hard drive - only as a server - (nor is it recognized as in Disk Utility).
    Although I can go in and see files that are already on it, I can't back up to it. It keeps asking me for the password over and over. I checked the password in Keychain - and found it listed in there three times - all with the correct password. I'm stumped.
    The only difference between my computer and the other four (that I can think of) is that I have backed up my computer to a My Book previously. The others never backed anything up anywhere.
    The My Book is not currently hooked up...but I have tried, and found that it still works fine.
    Anyone have ideas?

  • Time Capsule not visible in disk utility

    i'm trying to create a disk image on my time capsule to so i can store some seperate media files and the time capsule is not available in the disk utility when its connected via the network. do I need to be connected through and ethernet cord for this to work?
    Thanks.

    When you click New Image, a setup box will appear.
    Make sure that the little arrow in the top box next to Save As appears in the "up" position
    Look for your Time Capsule under the SHARED heading in the Finder window on the left
    Click the Time Capsule icon
    Then double click on the Time Capsule folder to the right
    Type a name in the Save As box at the top
    Name the Disk Image
    Select the size of image that you want
    Keep the format of Mac OS Extended Journaled and single partition and read/write disk image
    Click Create
    It takes about an hour for a 25-30 GB disk image to be created, so do this using Ethernet. Allow 3-5 times longer if you do this using wireless
    Some users find it easier to save the Disk Image to the desktop and then move it over the Time Capsule disk, but this takes longer.

  • Time Capsule not visible to Choose Backup Disk

    I have a 500GB Time Capsule 7.4.2 and two 13" Macbook laptops (Mid 2007 - 2.16GHz and Mid 2009 2.13 GHz, both running 10.5.8)
    Both Macbooks were using the TC for TM backups, wireless access point and a shared printer. A few months ago the 2.16GHz quit backing up to the TC. Still accesses the internet and prints to the printer. While troubleshooting, I turned off TM in system preferences, and now cannot get TM turned back on in the sys pref. When I select Time Machine ON, and select the "Choose Backup Disk" button, there are no drives listed
    The 2.16 Macbook (troublesome one) can access the TC in AirPort Utility and view and update all the configuration, but still cannot see the drive in the Time Machine sys pref. In the finder this laptop can see the TC in the Shared Resources but when trying to connect gets the "this file server is running on your machine"
    The 2.13 Macbook still updates to the TC with no issues. Also can access the TC in AirPort Utility and TM sys pref with no problems. When connecting to the TM in the Finder it connects and can view both Macbook parsebundles.
    Neither laptop can view the TC in Disk Utility, but I think they need to be connected via CAT V to make that work.
    Can any help me get the 2.16 Macbook backing up to the TC again? Thanks in advance.
    Clake

    Pondini wrote:
    Hi, and welcome to the forums.
    Most likely, the sparse bundle for that Mac is corrupted. Repair it per #A5 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of this forum).
    Thanks for the help. I completed the Repair as directed in A5 of the trouble-some Macbook parsebundle. This had to be completed from the other Macbook since it was the machine in which I could see the parse bundle to drag to the disk utility.
    I am still having the same issue. The 2.16 MB cannot see any drives to choose from when turning on TM. Also this same laptop cannot connect to the TC under the shared grouping in the Finder sidebar.
    Any other suggestions? Thanks in advance.
    Clake

  • Time Capsule not visible on WiFi network

    Tried to set up a new Time Capsule via the airport utility but it will not identify a Wifi Network to connect to (objective is to enlarge the network, rather than to establish a new network). There is already an older model of time capsule connected to the same router via WiFi to enlarge the network and it works well.
    Is it  really the only solution to connect the time capsule to the router via Cable and establish the connection like that? (That would be exactly what we do not want - another cable) Multiple resets to factory settings did not solve the issue. Anyone there to help? Thanks

    There is already an older model of time capsule connected to the same router via WiFi to enlarge the network and it works well.
    Connected by ethernet or by wireless?? What router is it connected to?
    An apple router can only extend wireless of another apple router and only once.. ie you can have a main base and one repeater.. you cannot repeat twice.
    You can use EOP (homeplug) adapters if ethernet is not suitable.

  • Time capsule not being recognized by network,  Airport working fine.

    Time capsule is not being recognized by network.  Tried unplugging and restarting, but no go.  Airport is working fine and network is up and running.

    Try just doing a reset to the TC..
    An upgrade to lion might just put you into the fire.. even the frying pan is better.
    I would suggest you downgrade the firmware on the TC to 7.5.2 as later firmware is more buggy and adds nothing for OS earlier than Lion.. on the contrary it causes more issues.
    This will not harm your existing backups.
    Are the two computers both connected by ethernet?? Is the connection issue over wireless?
    Give a bit more info on the network layout. Mode of the TC.. are any computers using ethernet?

Maybe you are looking for