Time Capsule not working - need help
Hi guys,
I just bought a Time Capsule to replace my Linksys E2000. The E2000 was running fine but I wanted a wireless external HD, which the Time Capsule provided.
So I've set the Time Capsule up with all the same settings for my ISP, which are as follows:
IP address: 121.73.247.68
subnet 255.0.0.0
gateway 121.73.247.1
dns 203.97.78.43
203.97.78.44
After doing all the setup and plugging the ISP internet cable into the WAN port, the Time Capsule light went green.
The problem is I have no internet connection!
I can ping the router (10.0.1.1) but that's it. No DNS server response and no web access. I've fiddled around with the settings for ages and have run out of ideas.
I'm kind of annoyed with Apple - this has definitely not 'just worked'.
As soon as I plug back in my E2000, everything works fine. So I'm pretty sure it's not a problem with my ISP or the cable modem.
Anyone have any ideas?
I found another post on this site (can't locate it now though), but someone else had the same problem and I did something similar to him and I finally got my TC and modem to work together. I unplugged the power and cable from the modem for about 20 minutes total. During this time the TC was still powered and plugged in to the modem. Then before I powered the modem, I unplugged the power for the TC for about 5 minutes, plugged power to TC back, then connected cable on modem followed by power to modem. It miracously worked after that, I didn't even have to change any settings through AirPort for the TC.
I have NO clue why this particular sequence of events worked, but I know I did all of those steps (maybe not in that particular order) and had been unsuccessful.
The post I read earlier used the following steps - Keep the TC connected to the modem the entire time, unplug power for the TC for 5 minutes, then plug power to TC back. Unplug power & cable from modem (can't remember if he left it unplugged for a specific time), then connect cable & power for modem.
The only reason I left my modem disconnected for 20 minutes was because I had read it takes varying amounts of time for the modem to reset. I don't have a reset button on my modem so that wasn't an option for me and calling the ISP to reset my modem didn't work either - I did that twice on Saturday with no success, but I don't remember if I had the TC still connected? I tried so many different things over the last 48 hours, but all I know is the steps above worked for me.
Hope it helps you as well.
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Check that the laptops are getting DNS and router (gateway) from the TC.. if not reset it and do the setup again.
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Please help!!You have made a mistake in the setup.
You do not "Join an existing networking" and use ethernet.. they are mutually exclusive.
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I bought my time capsule 3 weeks ago. Set up and worked like a charm (I use airport express for my wireless network). After I downloaded the latest software updates a week or so ago, I got a message that my computer could no longer recognize my time capsule. Since then the time capsule light only flashes amber and wont appear in airport utility.
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ThanksI was having problems with the 7.3.1 firmware as well. For me, in manifest as though the internal disk had went bad--a blinky amber light and a "Disk needs repair" error. Rolling back the firmware solved it for me.
To do this:
--Open AirPort Utility.
--Click on your TC.
--Click on the "Manual Setup" button.
--When the configuration summary pops up, click on the word "Version".
--From the "Upload" drop-down list that is on the new pane that pops up, select "7.3", and click "Ok".
--Once it reboots, it'll be at 7.3.
Hope this helps. I'll be waiting a few weeks after 7.3.2 comes out to upgrade. I'm not real impressed with 7.3.1. As far as I can tell, it broke more than it fixed. -
Time Capsule Not Working With Azureus!
Hi everyone.
I have read every post about this and I am sure I've done everything right, but I STILL cannot pass the NAT/Firewall test on Azureus. I even got an Apple rep to look into it and he worked on it for a week and even he doesn't understand why it isn't working!!! I am running Leopard 10.5.2, and I have a 500 GB Time Capsule. I am using the latest version of Airport Utility and the latest version of Azureus. My ISP is Verizon Fios. Please note that when I was using Airport Extreme with a Powerbook G4 OS 10.4, everything was working swimmingly. The ONLY thing that's changed is that now I'm on Leopard and a Time Capsule. So, Here's a summary of what I've done :
1. In Network Prefs, made sure I am using a manually configured static IP address (10.0.1.201.)
2. In Security prefs, made sure firewall is off.
3. In Airport Utility, made sure I am sharing single IP address using NAT and DHCP.
4. In Port Mapping, checked the NAT enable box and opened these ports: 6881-6889, 49125-65535, and 40156 just for kicks. I've entered these numbers both public and private, both UDP and TCP (filling in all 4 fields, in other words) AND made sure the IP address matched the static one I was using in Network Prefs.
5. Restarted Azureus and my Time Capsule (and even the whole computer, just for good measure).
And guess what? Each and EVERY time, I go back to Azureus, run the NAT/Firewall test using a port I just opened, and am told it failed and that the port is in fact closed. I get the "timed out" error.
***?????? I have been working on this for weeks, literally, and I am totally losing it! Will I never see a green smiley again? Please help!!!!
Thank you in advance for ANY tips you may have...Here are the settings that work for me.
1. Azureus>Options>Connections>Incoming TCP/UDP listen port: 49125
2. Applications>Utilities>Airport Utility>Time Capsule>Internet>NAT> Enable NAT Port Mapping Protocol
3. Applications>Utilities>Airport Utility>Time Capsule>Advanced>Port mapping>
Public UDP portal: 49125
Public TCP portal: 49125
Private IP address: 10.0.1.201
Private UDP portal: 49125
Private TCP portal: 49125
4. System Preferences>Network>Advanced>TCP/IP>Configure IPv4: *Using DHCP with Manual Address* (this is choice #2 not #4: Manual)
5. IPv4 address: 10.0.1.201
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The only difference I see, between your settings and mine, is perhaps steps #1 and #4. Hope you get it working. Nothing more frustrating than " little yellow faces".
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I have had a working wifi network for the past several years utilizing an airport extreme as my base station with my TIme Capsule in the bedroom functioning as my extender. With my old Time Warner Cable modem, everything was working great until TWC made me get a new high speed modem. After I got the new modem from them, the wifi was definitely faster in the living room in front of the Airport Extreme, but I had practically no service in the bedroom even though airport utility said the connection for the time capsule was excellent. I got rid of the TWC modem and purchased a Surfboard SB 6141, and I have the same exact problem. Can anyone tell me why this is not working properly? Is this a common issue? Is there anyway I can see if this is a problem that can be fixed? If I unplug the TC in the bedroom, my download speeds are much better, but not as fast as in the living room bears the AE.When you change the modem or main router you need to reboot the whole network.
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Factory reset universal
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N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
I would then take both back to 7.6.1 firmware.
Hold down the option key whilst you select version of firmware in the utility.
Using airport utility reset the names of everything.. use all short names, no spaces and pure alphanumeric.
Use for example name like AEgen4 and TCgenx (fill in the actual gen for x)
Use short wireless names AE24ghz and a different name for 5ghz so you can force the extend to correct band.
eg AE5ghz
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I also strongly recommend using the v5 airport utility.. it will show you the actual link speeds between the AE and TC. v6 airport utility is a toy version with pretty pictures and no content.
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<p><strong>Macho-madness</strong> is in no way in contact with World Wrestling Entertainment. All photos are copyright to World Wrestling Entertainment or their respective owners and is being used under the fair copyright of Law 107.</p>
<p><font color="#000000">©macho-madness.net All right's Reserved.</font> </p>
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<h2>About Us</h2>
<p>Macho-madness.net is the place for all things Randy Savage and is dedicated to the "Memories of Randy Savage." We hope you'll take some time to look around and relive some classic moment's from Randy's long time career, and Enjoy!</p>
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</html>i have done all repairs you have adviced but there are still 32 errors and 3 warnings.
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</html> -
Yosemite and Time capsule not working?
I just started using Yosemite on my mac book pro laptop and my mac desktop. Time machine has been fine on my desktop with my external drive which is plugged into the computer. I had no problem with new backups. But, I can't get time machine to work with my laptop and time capsule. I have another external cloud drive as well, and it will not work with that one now either. First, I can no longer just open up my backups from the folders in the finder like I used to be able to. instead all I see is a disk image with my back up and when I click on it I can not open it and get an error message (see below). Also, it will not back up at all, it give me the other error message in this picture. What is going on here? I am so frustrated. I may just have to go to the genius bar but this is so frustrating.
I also can't even access my back ups now from before even if I go in through the finder window and select the hard drive the back up do to go very far back. Only a few days. I am worried that somehow all of my backups are gone but am hoping that is not the case. It all worked fine before I installed Yosemite. I would appreciate any help or guidance.
For the first image, if I try to back up to time capsule I get the exact same message except it says could not back up to the name of my time capsule drive.A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't what you want to hear. I know that Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.
Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
If you're determined to keep using the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.) -
Time capsule not working properly after moving to a new house
Hello,
I have a macbook pro and a refurbished time capsule 2tb. I purchased both in 2013 and the time capsule at that time was used as both a wireless router for our house and my back up.I recently moved and didn't have access to the time capsule for over a month. Once I settled into the new house I plugged the power cable and internet connection into the time capsule and assumed that automatically it would keep working. It appears that it is backing up my system as I can pull up the application and see appropriate in-time documents however it consistently has a slow orange light blinking. I am not currently using it as a router as we have xfinity and have a different router for the house and when I try to use the time machine instead it cannot connect.
My internet connection is fine and I would like to leave it as is. It also appears the back up function is working for my mac. The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine? It it because the ethernet cable is attached and can the time capsule work without this?
I have tried resetting the capsule with the 10seconds hold on the reset button etc as seen on other posts but the orange light remains.
Thoughts?
Thank you for your time and assistance,
ahahn063The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine?
The amber light is like the "Check Engine" light in your car. It blinks for a reason......the Time Capsule has a message for you.
That message might be that there is a firmware update available for the Time Capsule that needs to be installed....or....that AirPort Utility has detected that the Time Capsule is not configured correctly to work with the Xfinity router that you are now using.
To see the message.....open Finder > Applications > Utilities > AirPort Utility
Click on the amber dot
Then look for a Status setting, and click on the small amber dot there
A message will appear to tell you why the Time Capsule is whining, along with a suggested action to fix the issue.
If you are still having difficult, we for you to post back with the exact message that you see. -
I have an iMac about 3 years old. I have a time capsule about the same. I have Mountain Lion. The Time Capsule keeps wanting to back up 33.44 GB of something. Is says the oldest backup was in April 26, 2012. What do I need to do to get it working?
Thank you
CarlMountain Lion seems to generate ghost disks.. I am not sure why but they might or might not delete.
I guess my method would be to start over.. use a better name..
Short no spaces pure alphanumeric. Not "Carl's Time Capsule"
You can put CarlTC
After you make the change reboot everything.. modem router TC client computers. To make sure you have fresh new view of the network.. then delete all the old names.
Redirect TM to the new name.. but the change will not affect the backup which is stored and TM should be able to pick it up and continue. -
Time Capsule not working over distance
Hi,
Can someone help me. My time capsule is only 9 months old, but when I move my macbook from the room where the time capsule is the signal is lost. It had been working for 9 months.
Initially I thought it was the broadband, but it can't be because
1. It works via ethernet
2. The connection works in the same room.
Plus
The green light is permanently on.
I can't find any help for this on the site.
Please can someone advise. Maybe my settings need resetting, but I have no idea how
Darryl
The Green Light is onYou can check to see if there might be other wireless networks using the same channel as your system, which can cause interference and speed issues.
Go to www.istumbler.net to download the utility. Once you have installed this in the Applications folder on your Mac, make sure that your Airport is turned on from your Mac and then open istumbler. A window will open to display your system and other wireless networks in range and what channels are in use. istumbler will also give you signal strength and noise measurements as well for your wireless system.
If you find that you are sharing the same channel with another system, go back into the wireless settings in Airport Utility and select a channel that is as far away as possible from the crowded channel. Sometimes, just changing to another channel may help. -
Time Capsule not working with cable modem
I have a WebStar modem using Cox cable internet. When I plug the ethernet cable into my Macbook directly out of the modem, I have internet. When I plug the Ethernet cable into my Time Capsule - I have no internet and the lights on the modem do not flash. The modem is not recognizing the TC or the TC is not recognizing the modem. Any solutions??? Please help.....
roniamarie wrote:
The modem is not recognizing the TC or the TC is not recognizing the modem.
It's the former.
Power everything down, including the modem. While it's powered down connect the TC's WAN port to the modem. After a few moments of peaceful contemplation, power up the modem and then the TC.
You should then be able to configure the TC with Airport Utility, if you haven't already done so. If you can't, and you need to reach the outside world again, resist the temptation to connect your computer directly to the cable modem. Connect a computer to the TC's LAN port instead.
Here's the applicable explanation from Apple:
*You've done everything right, but still can't connect to the Internet. Why?*
It's because the modem locked onto your iMac, and it will ignore anything else you plug into it until it's been reset. If you were to plug the iMac back into the modem, it would still connect to the Internet.
Fortunately, resetting a broadband modem is usually very easy -- just unplug its power supply, wait a moment, and plug it back in. After its indicator lights have gone through their startup routine, you should do the same to the AirPort base station.
Odds are that you can connect to the Internet now. -
Time Capsule not working as a router
I've done a search, but can't find anything that jumps out to me as the same issue.
I've recently ditched all my PC gear. Now have the following:
Mac Mini
2TB Time Capsule
MacBook Air
iPad
My issue is with the internet connectivity of the Time Capsule. I have the mac mini connected via Ethernet. It can get on the internet no problem. None of my wifi devices can at all. My ISP only allows two devices to ping out, and they need to be registered via MAC address. No big deal, except my Time Capsule isn't functioning like a router. So, the MAC address of my Mac Mini is registered, and it's working, but I can't register the Time Capsule. I'm pretty sure I'm missing something easy, but can't for the life of me figure out what it is. Figured instead of banging my head against the wall, I'd see if anyone had something similar happen to them?Register by MAC address to the first device is generally used by cable companies. But the Modem acts as the first port of call and whatever device first is turned on, picks up the public IP address and the MAC is registered. It just works.
Your issue might be that the first device to register has a very long lease. Since you cannot power cycle you should ask the IT admin of the building who controls this setup to release and renew the IP after you plug in the TC otherwise it will not be recognised.. for days or weeks or however long the lease is set to.
But it could be 24hours.
Plainly you got the Mac Mini working.. how did you do that??
Sometimes you can just try overnight.. remove the Mac and plug in the TC.. but it is far easier to talk to the admin and get him/her to simply renew the lease.
The other method we use is spoof the MAC address of the device currently plugged in. ie grab the MAC address of the Mini and use it in the router.. to pretend it is really the Mini.. the router on the other end is none the wiser.
TC AFAIK, has no ability to spoof, but almost every other broadband router made can do it. Apple designed it for lowest common denominator in terms of networking ability.. to put it mildly.
Note your internet might be already behind a NAT.. if you use the TC or any other router in NAT mode there is an issue of double NAT with every site that requires interactive connection because there is no possible link from the site to your PC by forwarding the port. Double NAT effectively blocks it.
Check the IP you have on the Mini now.. if it is a private address.. ensure it is not 10.0.x.x by the way otherwise the TC will not work due to routing considerations. But any of the private IP address ranges are not routable over the internet and will give you issues.
http://en.wikipedia.org/wiki/Private_network -
Time capsule not working with ppoe after latest airport update
I've just updated installed the latest airport update from apple and now my time capsule will not connect to the intenet vie PPoE via a BT Infinity FTTP modem. The only thing that has changed is the software update. Any ideas?
Tivo and Roku may really need upnp which is not provided by the apple router.
But to test this properly are you double NATting.. if you have an existing modem router did you bridge it before connecting the TC.
Tell us exactly what broadband you have, and what make and model is your modem?? Is it working as router??
If the TC is also working as router it should be fixed to work as bridge mode.
More info and we can get you going.
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