Time Capsule not working. No internet.

Hi all.
My TIme Capsule is not working. I have no internet. When I connect the wire directly from the modem to my laptop I get internet. When I connect the wire to Time Capsule and it goes through its start up mode it eventually shows me the green light, but I still have no internet.
I took it to the Apple Store the day before yesterday and they checked it out and updated all the latest software and all that. In the Apple Store it seemed to be working and connected to the internet and everything. Came home, plugged it in and it worked fine initially, but now nothing.
I'm stumped. Any help would be greatly appreciated.

I fixed it.
Reset by holding sharp object in appropriate position.
Created new network.
And tried over and over again to connect to it until it worked.
No real secret. Just blunt force.

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New Air Port Time Capsule Not Working With Old Airport Express

I have been running a home network comprised of a Air Port Time Capsule (A1254) and 5 ea Air Port Express (A1264) for several years with no problem.
The Air Port Time Capsule (A1254) died and I replaced it with an Air Port Time (A1470). Now none of the Air Port Express (A1264) work, all flashing yellow. All other network functions seem to work okay, Time Capsule Backup, Apple TV, Internet …
I am using AirPortUtility 6.3.1 for setup but do not see any way to setup the Air Port Express.

Reset the Express to factory and start over.. they should work.. are you using all 5 in extend wireless mode?
When you reset the Express click on the wifi icon in the top menu area.. and the newly reset AEx will appear in the list.. click it and Airport utility will open and attempt to automagically connect it to the TC.

Time capsule not working as wireless base station suddenly

I have been using my time capsule as base station for wireless network in our house for some time and suddenly network is not working for all wireless devices in the house. Desktop imac is connected to internet via ethernet cable through time capsule and works fine so I know problem is not with cable modem or signal coming to house. Laptops appear to be connected to my network fine but when attempting to connect any site through safari or firefox I just get the spinning wheel thingy.

Check that the laptops are getting DNS and router (gateway) from the TC.. if not reset it and do the setup again.
What OS are you actually running on the laptops.. this problem started with Lion and is much worse in ML.. it is actually not a Snow Leopard issue which you list as the OS.

Time Capsule Not connecting to internet

Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
Let me explain what my network setup is before I tell about the problem:
I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
Would someone shed some light on the situation?

I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
o Wireless Mode = ?
o Allow this network to be extended = checked or unchecked?
o Radio Mode = ?
o Radio Channel Selection = ?
Time Capsule > Access Control
o MAC Address Access Control = ?
Internet > Internet Connection
o Connect Using = ?
o Connection Sharing = ?
Internet > TCP/IP
o Configure IPv4 = ?

Time Capsule not working with cable modem

I have a WebStar modem using Cox cable internet. When I plug the ethernet cable into my Macbook directly out of the modem, I have internet. When I plug the Ethernet cable into my Time Capsule - I have no internet and the lights on the modem do not flash. The modem is not recognizing the TC or the TC is not recognizing the modem. Any solutions??? Please help.....

roniamarie wrote:
The modem is not recognizing the TC or the TC is not recognizing the modem.
It's the former.
Power everything down, including the modem. While it's powered down connect the TC's WAN port to the modem. After a few moments of peaceful contemplation, power up the modem and then the TC.
You should then be able to configure the TC with Airport Utility, if you haven't already done so. If you can't, and you need to reach the outside world again, resist the temptation to connect your computer directly to the cable modem. Connect a computer to the TC's LAN port instead.
Here's the applicable explanation from Apple:
*You've done everything right, but still can't connect to the Internet. Why?*
It's because the modem locked onto your iMac, and it will ignore anything else you plug into it until it's been reset. If you were to plug the iMac back into the modem, it would still connect to the Internet.
Fortunately, resetting a broadband modem is usually very easy -- just unplug its power supply, wait a moment, and plug it back in. After its indicator lights have gone through their startup routine, you should do the same to the AirPort base station.
Odds are that you can connect to the Internet now.

Time Capsule Not Working With Time Machine

I'm trying to backup to my Time Capsule, which I haven't used in over two years. It had been displaced because of a change in internet service providers. The new provider came in with a Linksys router, setup a sub-network, and left the Time Capsule/Airport out of the mix.
So I want to return to using my Time Capsule and have since pulled out the Linksys router, and got the Airport functionality working with the existing, primary network. In other words, the Time Capsule/Airport is working to extend the range of the network.
Problem is this: I cannot backup to the Time Capsule. Even if I'm connecting to the Time Capsule via ethernet, I cannot get it past the 'preparing' phase when running Time Machine. It stays at the phase for what seems to me an inordinate amount of time (30-45 minutes). If I go into System Preferences, the Time Capsule disk doesn't make itself available when using it with Time Machine. If I choose to go into the Star Wars display of Time Machine, I can sort of see the various backups, but I can't roll back to them, and the backup indicator on the right looks sort of ghosted, like it's there but it's not there.
How do I know if the disk within the Time Capsule is failing? Could that be what's going on? How would I test it? I get a green light on the front of the TC, but not everything is hunky dory since I'm not able to backup.
Is part of my problem that I'm using a not up-to-date version of Airport Utility? –I'm using 5.4.2

Oh and here it is, on this page, Section D, #1:
"Section D. OTHER PROBLEMS RUNNING BACKUPS
D1. Stuck in "Calculating changes" or "Preparing""
and then the Apple supporting doc, as well:
http://support.apple.com/kb/TS1516
Fabulous. Thank you.

Time capsule not working properly after moving to a new house

Hello,
I have a macbook pro and a refurbished time capsule 2tb. I purchased both in 2013 and the time capsule at that time was used as both a wireless router for our house and my back up.I recently moved and didn't have access to the time capsule for over a month. Once I settled into the new house I plugged the power cable and internet connection into the time capsule and assumed that automatically it would keep working. It appears that it is backing up my system as I can pull up the application and see appropriate in-time documents however it consistently has a slow orange light blinking. I am not currently using it as a router as we have xfinity and have a different router for the house and when I try to use the time machine instead it cannot connect.
My internet connection is fine and I would like to leave it as is. It also appears the back up function is working for my mac. The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine? It it because the ethernet cable is attached and can the time capsule work without this?
I have tried resetting the capsule with the 10seconds hold on the reset button etc as seen on other posts but the orange light remains.
Thoughts?
Thank you for your time and assistance,
ahahn063

The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine?
The amber light is like the "Check Engine" light in your car. It blinks for a reason......the Time Capsule has a message for you.
That message might be that there is a firmware update available for the Time Capsule that needs to be installed....or....that AirPort Utility has detected that the Time Capsule is not configured correctly to work with the Xfinity router that you are now using.
To see the message.....open Finder > Applications > Utilities > AirPort Utility
Click on the amber dot
Then look for a Status setting, and click on the small amber dot there
A message will appear to tell you why the Time Capsule is whining, along with a suggested action to fix the issue.
If you are still having difficult, we for you to post back with the exact message that you see.

Time capsule not working over ethernet cable

my time capsule is connected to a router (also transmitting a wireless network) using ethernet cable. I can connect to the time capsule using both mac and windows over wireless, and I have internet. However, there's no internet when using ethernet cable (I see the time capsule in my airport utility, and I have it on bridge mode. Still, no internet.)

How old is the TC? What model, A1xxx from the box or rubber mat?
Failure of the ethernet ports does happen on the Gen3 but it is pretty odd.
I would test with another ethernet cable.. check the connectivity leds go on when you plug the cable in. If not, it cannot work.. get another cable or try another port or device.
Make sure the ethernet is set to auto in the computer.
Tell me what IP gateway and dns address it is getting. We can work forward from there.

Time Capsule Not Working With Azureus!

Hi everyone.
I have read every post about this and I am sure I've done everything right, but I STILL cannot pass the NAT/Firewall test on Azureus. I even got an Apple rep to look into it and he worked on it for a week and even he doesn't understand why it isn't working!!! I am running Leopard 10.5.2, and I have a 500 GB Time Capsule. I am using the latest version of Airport Utility and the latest version of Azureus. My ISP is Verizon Fios. Please note that when I was using Airport Extreme with a Powerbook G4 OS 10.4, everything was working swimmingly. The ONLY thing that's changed is that now I'm on Leopard and a Time Capsule. So, Here's a summary of what I've done :
1. In Network Prefs, made sure I am using a manually configured static IP address (10.0.1.201.)
2. In Security prefs, made sure firewall is off.
3. In Airport Utility, made sure I am sharing single IP address using NAT and DHCP.
4. In Port Mapping, checked the NAT enable box and opened these ports: 6881-6889, 49125-65535, and 40156 just for kicks. I've entered these numbers both public and private, both UDP and TCP (filling in all 4 fields, in other words) AND made sure the IP address matched the static one I was using in Network Prefs.
5. Restarted Azureus and my Time Capsule (and even the whole computer, just for good measure).
And guess what? Each and EVERY time, I go back to Azureus, run the NAT/Firewall test using a port I just opened, and am told it failed and that the port is in fact closed. I get the "timed out" error.
***?????? I have been working on this for weeks, literally, and I am totally losing it! Will I never see a green smiley again? Please help!!!!
Thank you in advance for ANY tips you may have...

Here are the settings that work for me.
1. Azureus>Options>Connections>Incoming TCP/UDP listen port:  49125
2. Applications>Utilities>Airport Utility>Time Capsule>Internet>NAT> Enable NAT Port Mapping Protocol
3. Applications>Utilities>Airport Utility>Time Capsule>Advanced>Port mapping>
     Public UDP portal: 49125
     Public TCP portal: 49125
    Private IP address: 10.0.1.201
    Private UDP portal: 49125
    Private TCP portal: 49125
4. System Preferences>Network>Advanced>TCP/IP>Configure IPv4: *Using DHCP with Manual Address* (this is choice #2 not #4: Manual)
5. IPv4 address:  10.0.1.201
I think that's all. I fooled around with this for a long time and not everything I did may be necessary but I don't want to mess with success.  Don't know why port 49125 works, but it worked on my Dell computer and Linksys router also. Apple Support was positive I didn't need steps 4 and 5 but 60 seconds later, my smiley faces turned green, and when I tested the port, Azureus message said "+Congratulations, you fixed it."+
The only difference I see, between your settings and mine, is perhaps steps #1 and #4. Hope you get it working. Nothing more frustrating than " little yellow faces".

Time Capsule not working as a router

I've done a search, but can't find anything that jumps out to me as the same issue.
I've recently ditched all my PC gear. Now have the following:
Mac Mini
2TB Time Capsule
MacBook Air
iPad
My issue is with the internet connectivity of the Time Capsule. I have the mac mini connected via Ethernet. It can get on the internet no problem. None of my wifi devices can at all. My ISP only allows two devices to ping out, and they need to be registered via MAC address. No big deal, except my Time Capsule isn't functioning like a router. So, the MAC address of my Mac Mini is registered, and it's working, but I can't register the Time Capsule. I'm pretty sure I'm missing something easy, but can't for the life of me figure out what it is. Figured instead of banging my head against the wall, I'd see if anyone had something similar happen to them?

Register by MAC address to the first device is generally used by cable companies. But the Modem acts as the first port of call and whatever device first is turned on, picks up the public IP address and the MAC is registered. It just works.
Your issue might be that the first device to register has a very long lease. Since you cannot power cycle you should ask the IT admin of the building who controls this setup to release and renew the IP after you plug in the TC otherwise it will not be recognised.. for days or weeks or however long the lease is set to.
But it could be 24hours.
Plainly you got the Mac Mini working.. how did you do that??
Sometimes you can just try overnight.. remove the Mac and plug in the TC.. but it is far easier to talk to the admin and get him/her to simply renew the lease.
The other method we use is spoof the MAC address of the device currently plugged in. ie grab the MAC address of the Mini and use it in the router.. to pretend it is really the Mini.. the router on the other end is none the wiser.
TC AFAIK, has no ability to spoof, but almost every other broadband router made can do it. Apple designed it for lowest common denominator in terms of networking ability.. to put it mildly.
Note your internet might be already behind a NAT.. if you use the TC or any other router in NAT mode there is an issue of double NAT with every site that requires interactive connection because there is no possible link from the site to your PC by forwarding the port. Double NAT effectively blocks it.
Check the IP you have on the Mini now.. if it is a private address.. ensure it is not 10.0.x.x by the way otherwise the TC will not work due to routing considerations. But any of the private IP address ranges are not routable over the internet and will give you issues.
http://en.wikipedia.org/wiki/Private_network

Time Capsule not working - need help

Hi guys,
I just bought a Time Capsule to replace my Linksys E2000. The E2000 was running fine but I wanted a wireless external HD, which the Time Capsule provided.
So I've set the Time Capsule up with all the same settings for my ISP, which are as follows:
IP address: 121.73.247.68
subnet 255.0.0.0
gateway 121.73.247.1
dns 203.97.78.43
203.97.78.44
After doing all the setup and plugging the ISP internet cable into the WAN port, the Time Capsule light went green.
The problem is I have no internet connection!
I can ping the router (10.0.1.1) but that's it. No DNS server response and no web access. I've fiddled around with the settings for ages and have run out of ideas.
I'm kind of annoyed with Apple - this has definitely not 'just worked'.
As soon as I plug back in my E2000, everything works fine. So I'm pretty sure it's not a problem with my ISP or the cable modem.
Anyone have any ideas?

I found another post on this site (can't locate it now though), but someone else had the same problem and I did something similar to him and I finally got my TC and modem to work together. I unplugged the power and cable from the modem for about 20 minutes total. During this time the TC was still powered and plugged in to the modem. Then before I powered the modem, I unplugged the power for the TC for about 5 minutes, plugged power to TC back, then connected cable on modem followed by power to modem. It miracously worked after that, I didn't even have to change any settings through AirPort for the TC.
I have NO clue why this particular sequence of events worked, but I know I did all of those steps (maybe not in that particular order) and had been unsuccessful.
The post I read earlier used the following steps - Keep the TC connected to the modem the entire time, unplug power for the TC for 5 minutes, then plug power to TC back. Unplug power & cable from modem (can't remember if he left it unplugged for a specific time), then connect cable & power for modem.
The only reason I left my modem disconnected for 20 minutes was because I had read it takes varying amounts of time for the modem to reset. I don't have a reset button on my modem so that wasn't an option for me and calling the ISP to reset my modem didn't work either - I did that twice on Saturday with no success, but I don't remember if I had the TC still connected? I tried so many different things over the last 48 hours, but all I know is the steps above worked for me.
Hope it helps you as well.

Time Capsule not working as designed sort of

I purchased a Time Capsule a few days from the APPLE Store. I had difficultly setting it up and called APPLE Care. In a short period of time it was up and running. Several days later my nephew noticed that his iMac was no longer connected to the internet. I followed the same sets of instructions and it was connected to the internet. HOWEVER, my older G4 mac used by niece will not acknowledged Time Capsule. In all the windows/menus all the Airport option are GRAYED.
My airport card for my PowerMac G4 733 MHz running 10.4 is a WIFI WIRELESS 802.11b MACINTOSH PCI CARD from AftertheMac. It work fine with APPLE Airport Extreme
My niece is only 5. But my Saturday baby sitter is a teacher by trade and she has children do a lesson on line. So having it function is desirable.
Noppie

There are a couple of different things that this could likely be: a security issue or the wireless configuration of the Time Capsule.
If the 802.11b card is fairly old, it probably only supports WEP for secure wireless access. If Apple Care had you configure the security on the Time Capsule using WPA/WPA2 or WPA2, then the 802.11b card for your niece may not know how to talk to the network. This would require you to reconfigure the Time Capsule to only use WEP security, so that everyone could connect to it.
If the wireless configuration of the Time Capsule is set up to be 802.11n only, this would also prevent your niece's computer from connecting as it wouldn't even see the network. This would also require you to reconfigure the Time Capsule to handle 802.11b/g/n communications and you may still have to change the security to WEP as mentioned above.
Do any of these sound familiar from your work with Apple Care?

Time Capsule not working with new modem

I have been using my TC with our motorola modem for 2.5 years. On Friday last week, the modem crapped the bed and AT&T sent us a new modem, a netgear. The modem is working fine; when I connect the ethernet cable directly to my laptop the internet work perfectly, however when I try to get the wireless network going through my TC, there is no connection. All the lights on the modem work fine and every time I try to work with the TC, it says that it is working fine as well. It seems like something is not communicating between the modem and the TC.
I've tried restarting both machines numerous times, I've checked and rechecked the WEP password, the IP addresses are fine, and I'm still lost
The modem works. Time Capsule Works. I don't get it!

The new netgear is probably a modem router whereas the old Motorola was pure modem.. not sure but possible.
Reset the TC and set it to bridge modem.. plug into the netgear modem router.. and it should work fine.
If the new netgear is in fact a pure modem.. you need to turn it off and put the TC in place.. wait up to 15min for the ISP to renew the lease on the MAC address then turn on the cable modem.. wait then turn on the TC. But this is not necessary if it is a router.
What is the model number of the netgear so I can check this.. ?

Time Capsule Not Working After Hard Reset

A few weeks ago my MacBook Pro started slowing down to a crawl. Eventually ralised it was due to Time Machine not finding the Time Capsule - a known problem.
Reset the Time Capsule (2TB, 8 months old) but although the Internet is working the light is still flashing amber. Carried out a hard reset and still get back to the same situation - the internet is working through the Time Capsule's wireless network but I am getting the flashing amber light.
My internet connection comes into the house and into a wireless modem. An ethernet cable from the back of this modem comes up to my office where the Time Capsule is located into a fast ethernet swtich and then an ethernet cable goes from the switch and is then plugged into the back of the Time Capsule in one of the three internet ports with the <<->> markings.
AirPort Utility shows me that the internet is working and has a green light whereas the Time Capsule has a flashing amber light and 2 errors. When I click the Time Capsule it tells me that the status is:
- Double NAT
- Ethernet Unplugged
Does anybody have any ideas?
TIA

I was having problems with the 7.3.1 firmware as well. For me, in manifest as though the internal disk had went bad--a blinky amber light and a "Disk needs repair" error. Rolling back the firmware solved it for me.
To do this:
--Open AirPort Utility.
--Click on your TC.
--Click on the "Manual Setup" button.
--When the configuration summary pops up, click on the word "Version".
--From the "Upload" drop-down list that is on the new pane that pops up, select "7.3", and click "Ok".
--Once it reboots, it'll be at 7.3.
Hope this helps. I'll be waiting a few weeks after 7.3.2 comes out to upgrade. I'm not real impressed with 7.3.1. As far as I can tell, it broke more than it fixed.

Time Machine and Time Capsule not working

Hello,
I got a Time Capsule yesterday and set it up and it was working fine. I saw it backing up my iMac and my internet connection was fine with my MB and iMac. But today the backup to TM failed. I tried going to Airport utility but it does not detect the TC, nor does TC...Help please?
Thanks,
David

David,
*Cycle Airport Preferences*
Open Network Preferences.
Click “Turn Airport Off”, wait 10 seconds.
Now click “Turn Airport On”. Close Prefs.
Does it now show up in Airport Utilities?.
If not go to the “File” menu and select “Rescan”.
Does it appears now?.
If not, unplug the TC, wait 10 seconds, and plug it back in.
Let us know if this helps.

Time Capsule not working. No internet.

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