Time capsule not working over ethernet cable

my time capsule is connected to a router (also transmitting a wireless network) using ethernet cable. I can connect to the time capsule using both mac and windows over wireless, and I have internet. However, there's no internet when using ethernet cable (I see the time capsule in my airport utility, and I have it on bridge mode. Still, no internet.)

How old is the TC? What model, A1xxx from the box or rubber mat?
Failure of the ethernet ports does happen on the Gen3 but it is pretty odd.
I would test with another ethernet cable.. check the connectivity leds go on when you plug the cable in. If not, it cannot work.. get another cable or try another port or device.
Make sure the ethernet is set to auto in the computer.
Tell me what IP gateway and dns address it is getting. We can work forward from there.

Similar Messages

  • Time Capsule not working over distance

    Hi,
    Can someone help me. My time capsule is only 9 months old, but when I move my macbook from the room where the time capsule is the signal is lost. It had been working for 9 months.
    Initially I thought it was the broadband, but it can't be because
    1. It works via ethernet
    2. The connection works in the same room.
    Plus
    The green light is permanently on.
    I can't find any help for this on the site.
    Please can someone advise. Maybe my settings need resetting, but I have no idea how
    Darryl
    The Green Light is on

    You can check to see if there might be other wireless networks using the same channel as your system, which can cause interference and speed issues.
    Go to www.istumbler.net to download the utility. Once you have installed this in the Applications folder on your Mac, make sure that your Airport is turned on from your Mac and then open istumbler. A window will open to display your system and other wireless networks in range and what channels are in use. istumbler will also give you signal strength and noise measurements as well for your wireless system.
    If you find that you are sharing the same channel with another system, go back into the wireless settings in Airport Utility and select a channel that is as far away as possible from the crowded channel. Sometimes, just changing to another channel may help.

  • Time capsule not working with sb6141

    Hi! I just installed a new modem, the Motorola SB6141. Since I installed it I have been having problems, whereas everything with my Time Capsule and all my devices (MacBook, MacBook Air, iPhone, iPad mini) was hunky dory and in total function before installing the new modem. I called Time Warner customer service, and they were able to help me via 'renew DHCP lease' while my boyfriend's MacBook was hooked up via ethernet cord. Now that computer is the only one that will accept the wifi through the Time Capsule (I plugged the ethernet cable into the router and left the MacBook only on WiFi). My MacBook air, despite my attempts to 'renew DHCP lease' is still not working. It says it is connected to the Wi-Fi network with the IP address 10.0.1.3. I already tried forgetting the network and re-joining it, restarting everything, etc etc to no avail.
    Help!!!!!!!!

    The airport routers do have issues with SB6141 modems.. there is well known issues with lots of posts.. just do a search here for sb6141 or 6121 and you will be amazed.
    The Gen4 should work better than gen5 which has the most issues.. but Apple increased the problems with 7.6.4 firmware.
    Downgrade firmware to 7.6.1
    You do that by holding the option key when you click version.
    Factory reset when you are finished and setup the TC again.. it must be in router mode.. if you fail to get the public IP on the TC wan interface power down the modem for 20min then power it up.. wait 2min and then power cycle the TC and it should pick up the public IP.
    No luck replace the modem or the TC.

  • Time Capsule not work with appletalk printers connected via ethernet?

    I have seen no definitive answers to this problem posted here or on support forum. Some have suggested (but Apple refuses to confirm) that Time Capsule does not support AppleTalk devices (particularly printers) connected via Ethernet to Time Capsule. Even the "Genius Bar" guys can't tell you for sure, but this is what they suspect also.
    I am a 25 year Macintosh user. I have conducted numerous experiments on this problem. What follows is my analysis and work around.
    I have found no way to connect AppleTalk printers to Time Capsule by an Ethernet network connected to the back of the Time Capsule. It just doesn't work. Forget all the posts about what to try. Especially forget about resetting your printer settings. Waste of time. This leads me to conclude that those who suspect that Time Capsule does not support AppleTalk printers connected on an Ethernet network are absolutely correct. It is a hardware or software deficiency. I do not know why Apple won't just publish this in their technical specs. It would save us users a lot of time and frustration.
    Now the work around. The only thing that I have found that will work is to set up an Airport Extreme to extend the wireless network created with the Time Capsule. Plug your ethernet network into the Airport Extreme, NOT into the Time Capsule. I presume (but have not tested) that this works with an Airport Express as well. I did this with my old Airport Extreme that I had left over after buying my new Time Capsule. Now the printers show up again and print fine.
    Please let me know what your results are if you try this.

    The problem is caused by an interaction between the Airport Extreme Update 2008-004 and the TC 7.3 firmware. I swapped out my TC for my AirPort Extreme (which sat on a shelf unused since I bought the TC). It has version 6.xx of the firmware. Immediately I could see my printer when I wirelessly connect with my MBPro and can print from it. I put the TC back and then did an Archive and Install of 7.5 on my MBPro. I did every software update except the Airport Extreme Update 2008-004. I could see my printer and print to it! After cloning my HD, I then applied the 2008-004 update to 7.5.5. That broke the wireless printing again! I tried TC firmware 7.3, 7.3.1, and 7.3.2 but not go. It is clear that my computer is trying to communicate with the printer (lots of flashing lights on my LAN switch) but no successful handshaking. I restored my hard drive from the clone and I now I can print again. Final word: if you want to print from a wireless computer connection to an AppleTalk printer connected to TC's LAN do not apply the 2008-004 update to your computer. Apple: please fix this problem.

  • Time capsule not working as wireless base station suddenly

    I have been using my time capsule as base station for wireless network in our house for some time and suddenly network is not working for all wireless devices in the house.  Desktop imac is connected to internet via ethernet cable through time capsule and works fine so I know problem is not with cable modem or signal coming to house.  Laptops appear to be connected to my network fine but when attempting to connect any site through safari or firefox I just get the spinning wheel thingy. 

    Check that the laptops are getting DNS and router (gateway) from the TC.. if not reset it and do the setup again.
    What OS are you actually running on the laptops.. this problem started with Lion and is much worse in ML.. it is actually not a Snow Leopard issue which you list as the OS.

  • Why does Time Machine not work over wifi but only via ethernet cable ?

    Hi everyone,
    It's been some time I have this problem now.
    The first time I backed up my mac within Time Capsule with time machine, I chose to use the ethernet cable because the gigabit connection is much faster than the wifi for the first back up, but now, any time I want to update this back up, I need to connect the cable, cause "Time Machine can not connect to the Drive I picked" over wifi.
    This is so annoying. Does anyone have a similar issue ?
    Any solution ?
    When I got this "error" I can use Utility Airport and get full access to the drive, even in finder. The only thing that doesn't work is TimeMachine connecting to the drive, even if it is detected by TimeMachine itself.
    Thanks.
    Riccardo

    Typical Yosemite.
    I suggest a full reconfigure of the TC.
    Follow this list..
    No files are deleted on the TC doing this although you might have to repoint your laptop to the backup.
    Note.. even if TM does connect it will say it is going to do a new backup.. it is only when it starts that it discovers the backup exists and increments it.
    Start from a factory reset. No files are lost on the hard disk doing this.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 for basestation and and TCwifi wireless name.
    If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
    2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
    Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
    Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
    You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
    Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • Time Capsule not working with cable modem

    I have a WebStar modem using Cox cable internet. When I plug the ethernet cable into my Macbook directly out of the modem, I have internet. When I plug the Ethernet cable into my Time Capsule - I have no internet and the lights on the modem do not flash. The modem is not recognizing the TC or the TC is not recognizing the modem. Any solutions??? Please help.....

    roniamarie wrote:
    The modem is not recognizing the TC or the TC is not recognizing the modem.
    It's the former.
    Power everything down, including the modem. While it's powered down connect the TC's WAN port to the modem. After a few moments of peaceful contemplation, power up the modem and then the TC.
    You should then be able to configure the TC with Airport Utility, if you haven't already done so. If you can't, and you need to reach the outside world again, resist the temptation to connect your computer directly to the cable modem. Connect a computer to the TC's LAN port instead.
    Here's the applicable explanation from Apple:
    *You've done everything right, but still can't connect to the Internet. Why?*
    It's because the modem locked onto your iMac, and it will ignore anything else you plug into it until it's been reset. If you were to plug the iMac back into the modem, it would still connect to the Internet.
    Fortunately, resetting a broadband modem is usually very easy -- just unplug its power supply, wait a moment, and plug it back in. After its indicator lights have gone through their startup routine, you should do the same to the AirPort base station.
    Odds are that you can connect to the Internet now.

  • HT1175 3TB time capsule not working with new iMac

    I have a 3TB time capsule that's c. 2 years old. It worked perfectly with my old iMac. I bought a new 27" one when it came out this year and since the time capsule will not work.
    I had to clear all the data as a starter. Now it gets a little into the backup taking c. 1 day then resets. It's connected via ethernet cable and has been told to join an existing network.
    Currently it says it's backing up 922,498 items, after 2 hours (this is the third attempt, it resets then has no record of the old backup) it says 10kb of 789.44 GB - About 4,664,440 days remaining!!
    To clarify I'm trying to use Time Machine with the Time Capsule.
    Please help!!

    You have made a mistake in the setup.
    You do not "Join an existing networking" and use ethernet.. they are mutually exclusive.
    What you are doing is backing up over double hop wireless which is slowing to a crawl.
    You need to put the TC into bridge mode.. and plug it into the main router by ethernet. Then use wiretess to the TC if you are too far away or ethernet if you are close by..
    As soon as you put the TC into join a wireless network it deactivates the ethernet.

  • Time capsule not working properly after moving to a new house

    Hello,
    I have a macbook pro and a refurbished time capsule 2tb. I purchased both in 2013 and the time capsule at that time was used as both a wireless router for our house and my back up.I recently moved and didn't have access to the time capsule for over a month. Once I settled into the new house I plugged the power cable and internet connection into the time capsule and assumed that automatically it would keep working. It appears that it is backing up my system as I can pull up the application and see appropriate in-time documents however it consistently has a slow orange light blinking. I am not currently using it as a router as we have xfinity and have a different router for the house and when I try to use the time machine instead it cannot connect.
    My internet connection is fine and I would like to leave it as is. It also appears the back up function is working for my mac. The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine? It it because the ethernet cable is attached and can the time capsule work without this?
    I have tried resetting the capsule with the 10seconds hold on the reset button etc as seen on other posts but the orange light remains. 
    Thoughts?
    Thank you for your time and assistance,
    ahahn063

    The question is, does the orange blinking light matter and or is it indicating that I am improperly using the machine?
    The amber light is like the "Check Engine" light in your car. It blinks for a reason......the Time Capsule has a message for you.
    That message might be that there is a firmware update available for the Time Capsule that needs to be installed....or....that AirPort Utility has detected that the Time Capsule is not configured correctly to work with the Xfinity router that you are now using.
    To see the message.....open Finder > Applications > Utilities > AirPort Utility
    Click on the amber dot
    Then look for a Status setting, and click on the small amber dot there
    A message will appear to tell you why the Time Capsule is whining, along with a suggested action to fix the issue.
    If you are still having difficult, we for you to post back with the exact message that you see.

  • Time Capsule not working as a router

    I've done a search, but can't find anything that jumps out to me as the same issue.
    I've recently ditched all my PC gear.  Now have the following:
    Mac Mini
    2TB Time Capsule
    MacBook Air
    iPad
    My issue is with the internet connectivity of the Time Capsule.  I have the mac mini connected via Ethernet.  It can get on the internet no problem.  None of my wifi devices can at all.  My ISP only allows two devices to ping out, and they need to be registered via MAC address.  No big deal, except my Time Capsule isn't functioning like a router.  So, the MAC address of my Mac Mini is registered, and it's working, but I can't register the Time Capsule.  I'm pretty sure I'm missing something easy, but can't for the life of me figure out what it is.  Figured instead of banging my head against the wall, I'd see if anyone had something similar happen to them?

    Register by MAC address to the first device is generally used by cable companies. But the Modem acts as the first port of call and whatever device first is turned on, picks up the public IP address and the MAC is registered. It just works. 
    Your issue might be that the first device to register has a very long lease. Since you cannot power cycle you should ask the IT admin of the building who controls this setup to release and renew the IP after you plug in the TC otherwise it will not be recognised.. for days or weeks or however long the lease is set to.
    But it could be 24hours.
    Plainly you got the Mac Mini working.. how did you do that??
    Sometimes you can just try overnight.. remove the Mac and plug in the TC.. but it is far easier to talk to the admin and get him/her to simply renew the lease.
    The other method we use is spoof the MAC address of the device currently plugged in. ie grab the MAC address of the Mini and use it in the router.. to pretend it is really the Mini.. the router on the other end is none the wiser.
    TC AFAIK, has no ability to spoof, but almost every other broadband router made can do it. Apple designed it for lowest common denominator in terms of networking ability.. to put it mildly.
    Note your internet might be already behind a NAT.. if you use the TC or any other router in NAT mode there is an issue of double NAT with every site that requires interactive connection because there is no possible link from the site to your PC by forwarding the port. Double NAT effectively blocks it.
    Check the IP you have on the Mini now.. if it is a private address.. ensure it is not 10.0.x.x by the way otherwise the TC will not work due to routing considerations. But any of the private IP address ranges are not routable over the internet and will give you issues.
    http://en.wikipedia.org/wiki/Private_network

  • Time Capsule not connected to Ethernet?

    Hello,
    I walked in to my office two days ago and the amber light was blinking with an occasional green (on my Time Capsule).
    The reported error was that the ethernet was not connected. It was. I ultimately disconnected the ethernet cable from my Time Capsule and connected directly to my iMac. After some configuring issues I was on line. Did what I needed to do and shut down.
    Next day  I decided to try powering down the Time Capsule and re-connected the Ethernet cable. Everything worked fine just like it has for well over a year now.
    I figured maybe the cleaning crew bumped the power and everything was fine.
    No dice.
    Came in this morning and the Time Capsule is blinking amber again (with an occasional green) same issue. "no ethernet connected."
    Now I am connected directly to the IMac and asking for help.
    Please.
    Thanks in advance for your help.
    P

    On our TC, the TC shows a green light even when it refuses our computer/device wireless connections and says the password is invalid.  However, I left the house for three hours and am now on my laptop and it is apparently working normally.  I plan to watch it very closely for the next week and see what happens. 
    I have read on here (and other Mac-centric review sites) that TC's are very unreliable, have slower than average wireless connections (and short ranges in apartments, especially through walls/several rooms), and fail within 18 months -- all of which is considered "normal" lifespan by Apple (as confirmed by the Apple employees at the San Diego Store in Fashion Valley). 
    I don't plan on purchasing another TC, and likely not even an Airport extreme.  I will look at buying a more reliable wireless router with stronger (farther) connections and connection ranges. I love apple products and have used them to the exclusion of others for over 15 years, but this is really annoying (and my friends have much better wireless networks!).

  • Time Capsule Not Working With Time Machine

    I'm trying to backup to my Time Capsule, which I haven't used in over two years. It had been displaced because of a change in internet service providers. The new provider came in with a Linksys router, setup a sub-network, and left the Time Capsule/Airport out of the mix.
    So I want to return to using my Time Capsule and have since pulled out the Linksys router, and got the Airport functionality working with the existing, primary network. In other words, the Time Capsule/Airport is working to extend the range of the network.
    Problem is this: I cannot backup to the Time Capsule. Even if I'm connecting to the Time Capsule via ethernet, I cannot get it past the 'preparing' phase when running Time Machine. It stays at the phase for what seems to me an inordinate amount of time (30-45 minutes). If I go into System Preferences, the Time Capsule disk doesn't make itself available when using it with Time Machine. If I choose to go into the Star Wars display of Time Machine, I can sort of see the various backups, but I can't roll back to them, and the backup indicator on the right looks sort of ghosted, like it's there but it's not there.
    How do I know if the disk within the Time Capsule is failing? Could that be what's going on? How would I test it? I get a green light on the front of the TC, but not everything is hunky dory since I'm not able to backup.
    Is part of my problem that I'm using a not up-to-date version of Airport Utility? –I'm using 5.4.2

    Oh and here it is, on this page, Section D, #1:
    "Section D.  OTHER  PROBLEMS  RUNNING  BACKUPS
    D1.  Stuck in "Calculating changes" or "Preparing""
    and then the Apple supporting doc, as well:
    http://support.apple.com/kb/TS1516
    Fabulous. Thank you.

  • Time Capsule not working - need help

    Hi guys,
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    So I've set the Time Capsule up with all the same settings for my ISP, which are as follows:
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    203.97.78.44
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    I'm kind of annoyed with Apple - this has definitely not 'just worked'.
    As soon as I plug back in my E2000, everything works fine. So I'm pretty sure it's not a problem with my ISP or the cable modem.
    Anyone have any ideas?

    I found another post on this site (can't locate it now though), but someone else had the same problem and I did something similar to him and I finally got my TC and modem to work together.  I unplugged the power and cable from the modem for about 20 minutes total.  During this time the TC was still powered and plugged in to the modem.  Then before I powered the modem, I unplugged the power for the TC for about 5 minutes, plugged power to TC back, then connected cable on modem followed by power to modem.  It miracously worked after that, I didn't even have to change any settings through AirPort for the TC. 
    I have NO clue why this particular sequence of events worked, but I know I did all of those steps (maybe not in that particular order) and had been unsuccessful.
    The post I read earlier used the following steps - Keep the TC connected to the modem the entire time, unplug power for the TC for 5 minutes, then plug power to TC back.  Unplug power & cable from modem (can't remember if he left it unplugged for a specific time), then connect cable & power for modem.
    The only reason I left my modem disconnected for 20 minutes was because I had read it takes varying amounts of time for the modem to reset.  I don't have a reset button on my modem so that wasn't an option for me and calling the ISP to reset my modem didn't work either - I did that twice on Saturday with no success, but I don't remember if I had the TC still connected?  I tried so many different things over the last 48 hours, but all I know is the steps above worked for me.
    Hope it helps you as well.

  • Time Capsule not working with new modem

    I have been using my TC with our motorola modem for 2.5 years. On Friday last week, the modem crapped the bed and AT&T sent us a new modem, a netgear. The modem is working fine; when I connect the ethernet cable directly to my laptop the internet work perfectly, however when I try to get the wireless network going through my TC, there is no connection. All the lights on the modem work fine and every time I try to work with the TC, it says that it is working fine as well. It seems like something is not communicating between the modem and the TC.
    I've tried restarting both machines numerous times, I've checked and rechecked the WEP password, the IP addresses are fine, and I'm still lost
    The modem works. Time Capsule Works. I don't get it!

    The new netgear is probably a modem router whereas the old Motorola was pure modem.. not sure but possible.
    Reset the TC and set it to bridge modem.. plug into the netgear modem router.. and it should work fine.
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    What is the model number of the netgear so I can check this.. ?

  • Time Capsule Not Working After Hard Reset

    A few weeks ago my MacBook Pro started slowing down to a crawl.  Eventually ralised it was due to Time Machine not finding the Time Capsule - a known problem.
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    - Double NAT
    - Ethernet Unplugged
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    TIA

    I was having problems with the 7.3.1 firmware as well. For me, in manifest as though the internal disk had went bad--a blinky amber light and a "Disk needs repair" error. Rolling back the firmware solved it for me.
    To do this:
    --Open AirPort Utility.
    --Click on your TC.
    --Click on the "Manual Setup" button.
    --When the configuration summary pops up, click on the word "Version".
    --From the "Upload" drop-down list that is on the new pane that pops up, select "7.3", and click "Ok".
    --Once it reboots, it'll be at 7.3.
    Hope this helps. I'll be waiting a few weeks after 7.3.2 comes out to upgrade. I'm not real impressed with 7.3.1. As far as I can tell, it broke more than it fixed.

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